excel management systems, inc
DESCRIPTION
EXCEL Management Systems, Inc is a nation wide provider of field technology services. Please click here to learn more.TRANSCRIPT
EXCEL Management Systems
Local Support. Nationwide.
P R E S E N T S:
EXCEL’s Field-based Technology Services
EXCEL Management Systems
Local Support. Nationwide. Page 2
EXCEL
o Providing technology services since 1989
o Supporting Federal Agencies, State and Local Governments and Commercial Markets
o Minority, veteran-owned small business that provides comprehensive Information Technology (IT) services
EXCEL Federal
o USAF since 1995 providing Financial and Logistics Application Development and Sustainment
o EPA since 2002 providing Application Hosting and Deployment, Database Management, Web Site Development, Network Operation Center support
o National Institute of Environmental Health Sciences since 2008 providing WAN, LAN and Desktop Management services
A Brief Introduction
EXCEL Management Systems
Local Support. Nationwide. Page 3
Government
o A multiyear contract with CSC for the ITS-EPA II Custom Applications Management at RTP, NCo Ohio Department of Public Safety UPS System Deployment to 88 Counties
o USAF Stock Control System and Item Control System contract extension at WPAFB through 2011
Commercial
o Cash America Equipment Relocations, Systems Clean Up and POS Installation at 160 stores
o DSW ongoing Break-Fix and installation of Cable and Workstations at 240 locations
o Installation of 150 Message-On-Hold systems at Stewart Title facilities throughout the United States
Recent Contract Awards
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1 Client’s headquarters maintained by Internal Staff
2 Facilities establishedacross a wide geographic area
3 Internal staff provides remote support to facilities
4 EFITS provides on-sitesupport with localtechnicians
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EFITS Supports a Wide Range of Technology
Communications
Data Systems
Structured Cabling
Custom Technology
TechnologySolutionsThatKeep You
A StepAhead. . .
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EFITS Helps to Overcome Typical Service Challenges
EFITS reduces all of your cost factors!
EFFORT COST- Systems Down
- Lost Revenue
- Corporate Staff
LocateNegotiateEducate
- Cost of Repairs- Cost of Time
- Lost Productivity
- On-Site Staff
- Local Support - Cost of Effort
TIME
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Local Support. Nationwide. Page 7
What can EFITS do for you?
New Store Construction, Relocation, Renovation
Preventative Maintenance and Break/Fix
Moves, Adds & Changes
Hardware Deployment
Solution Design
Managed Services
EXCEL Management Systems
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EFITS Organization Provides Full Support
Tech
Services
Project
Management
ServiceManagement
EXCEL Management Systems
Local Support. Nationwide. Page 9
EFITS Has North America Covered
• An army of technicians providing support to every major metropolitan area in the U.S.
• Each Service Agent is individually recruited, screened and selected for their role.
• Service Agents receive formal and informal training and are supported by our tech support
team.
• Service Agents are constantly evaluated for response, technical skills and customer service.
• EFITS has responded to more than 15,000 requests for service throughout North America.
EXCEL Management Systems
Local Support. Nationwide. Page 10Local Support. Nationwide.
EFITS Certifications and Affiliations
Staff/Tech Certifications CorporateAffiliations
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Local Support. Nationwide. Page 11
Why You Should Use EFITS
EASYA single point-of-contact for every one of your locations Nationwide
Field Service professionals provide end-to-end Service Management, Project Management, and Technical Support
Minimize lost time, expended effort and cost-of-services
Our network expands to accommodate the customer’s requirements
Technicians are recruited for skills and location, and are regularly evaluated
Services are tailored to meet your specific needs
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Local Support. Nationwide. Page 12
Getting On-Board with EXCEL
Basic Support Project Services
Service Level Agreement
EXCEL Management Systems
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CONTACT US
Program OfficeBob Beatty, PMPDirector, Field Services
614-224-4007 [email protected]
SalesBryan Ziegenbusch
Sales Manager614-224-4007 x243
www.emsi.com
EXCEL Management Systems, Inc.
691 N. High Street Columbus, OH 43215 800-886-4925