exceed - files.propertycouncil.com.au capers motivate | educate | influence. ... the feasibility...

INDUSTRY DIPLOMA COURSES 2018

National Venue Sponsors

National Education Sponsor

EXCEED

PROPERTY INVESTMENT AND FINANCE INDUSTRY DIPLOMAThere are two steps in this course

1 Property Investment and Finance Part 12 Property Investment and Finance Part 2

PROPERTY INVESTMENT amp FINANCE PART 1

PROPERTY INVESTMENT AND FINANCE INDUSTRY DIPLOMA

MOTIVATE | EDUCATE | INFLUENCE

$1250 Member $1875 Non-Member

2 Days

14 CPD Hours

ENHANCE YOUR INVESTMENT KNOWLEDGEThis course is ideal forProfessionals who want to learn from property and finance industry experts and build their investment knowledge Do you want to fully understand property as an asset class in the context of capital markets This course overviews the investment characteristics drivers of performance valuation considerations and capital sources for the property market

THIS COURSE WILL BE SUITED TO

bull Property research investment amp fund analystsbull Property development professionalsbull Banking and finance professionalsbull Asset managers amp portfolio managersbull Assistant fund managersbull Project managers

ldquoEvery presentation includes individual anecdotes which provide the necessary realism to any subject which is just not available in textbook-based learningrdquo - Peter Byrne Senior Project Manager Sydney Water

OVER TWO DAYS YOU WILL DISCOVER

How to assess the characteristics of property compared to other assets

The drivers of property performance and the role of risk and returnFeatures of public and private fundingThe principles of valuation

WHATrsquoS INCLUDED IN THE PROGRAM

bull Introduction to the capital marketsbull Property as an asset classbull How the economic cycle affects propertybull Public equity ndash the role of AREITsbull Unlisted capital ndash the role of fundsbull Sources of debt financingbull Infrastructure and propertybull Valuation of direct propertybull Property from an investorrsquos perspectivebull Portfolio creation and active property managementbull Current issues and future trends

bull Property Investment and Finance Part 2

YOU CAN FOLLOW ON WITH




3 Days

21 CPD Hours

bull International property investmentbull Property trust modelling and analysisbull Case study setting up a new fund

IMPROVE YOUR INVESTMENT MANAGEMENT SKILLSThis course is ideal forProfessionals who need ongoing learning to improve their investment management skills PRE-REQUISITE Property Investment amp Finance Part 1 Do you need an in-depth understanding of the factors to consider in establishing and managing a property fund or trust

OVER THREE DAYS YOU WILL DISCOVER

The issues involved in establishing and managing a property fund

Current trends in Australian and international property markets

Factors that will influence investment strategies Modelling and valuation of property funds

The important role of tax and compliance How to prepare a recommendation to establish a new

fund


bull The state of the marketsbull Asset allocation and portfolio theorybull Unlisted property funds and syndicatesbull Valuation of AREITsbull A day in the life of a property fund managerbull Practical steps in raising equity capitalbull Debt fundingbull The acquisition and divestment processbull Effective tax structuringbull Risk management and compliance

bull Property Powerhouse courses includingbull Feasibility Workshop bull Risk Management

bull Property research investment amp fund analystsbull Property development professionalsbull Banking and finance professionalsbull Asset managers amp portfolio managersbull Assistant fund managersbull Project managersbull Accountants

bull Property lawyers

WHO SHOULD ATTEND

ASSESSMENT


bull To receive your Industry Diploma participants are required to apply concepts learnt in Parts 1 and 2 to write a paper for the establishment of a property fund

ldquoAs a person who works in the property industry but does not converse in the

topics discussed at the Property Investment and Finance Industry Diploma I was surprised at how open

and clear the speakers were and adept at making the material easily digestible I was able to take these

principles and immediately apply them to my work This course has opened up a new world to me personally and I am excited to attend my next course with the Property

Council Academy and their high calibre mentorsrdquo

TYSON WHITEWOOD NATIONAL LEASING EXECUTIVE

CRUST GOURMET PIZZA BARPIZZA CAPERS


MASTER OF REAL ESTATE INVESTMENT

PATHWAY OF ARTICULATION INTO AUSTRALIArsquoS FIRST SPECIALIST DEGREE INTEGRATING PROPERTY AND FINANCE MASTER OF REAL ESTATE INVESTMENT (MREI)

The Property Council Academy has partnered with the University of Technology Sydney (UTS) to offer participants of the Property Investment amp Finance (PIF) Industry Diploma a pathway of articulation into the new Master of Real Estate Investment (MREI) degree

Applicants admitted to the Master of Real Estate Investment degree would be eligible for recognition of prior learning (RPL) in place of one elective if they have satisfactorily completed Parts 1 and 2 of the PIF Industry Diploma

To achieve the University degree credit participants must complete the following1 PIF Part 1 (2-days)2 PIF Part 2 (3-days)3 PIF Industry Diploma Assessment (submission of a written paper)

Please note that successful completion of Property Investment amp Finance Industry Diploma does not qualify participants for direct entry into the MREI degree however if they are admitted they are eligible to receive RPL

For further information please contact us Phone 02 9033 1900Email edupropertycouncilcomauVisit wwwpropertycouncilcomauacademy

COURSE HANDBOOK 2017


32 MOTIVATE | EDUCATE | INFLUENCE

Be part of the global property boom with Australiarsquos only specialist real estate investment degree

mreiutseduau

Faculty of DesignArchitecture amp Building

UTS CRICOS PROVIDER CODE 00099F UTS19893

UTS Master of Real Estate Investment

DELIVER

PROPERTY DEVELOPMENT INDUSTRY DIPLOMAThere are three steps in this course

1 Property Development Essentials2 Property Development Advanced3 Property Development Electives

PROPERTY DEVELOPMENT ESSENTIALS


1 Day

7 CPD Hours

PROPERTY DEVELOPMENT INDUSTRY DIPLOMA


LEARN FROM INDUSTRY EXPERTSThis course is ideal forThose currently working in the building or property industry who would benefit from gaining a general understanding of the property development processDoes your role require you to understand the complex factors which will affect the decision to undertake a development

THIS COURSE IS IDEAL FOR

Industry members who arebull New to property developmentbull Working for or intending to become a private developerbull Assistant development or project managersbull Managers at local councils who want to understand

development from the private sector point-of-viewbull In a specialist role such as administration or finance who

need to understand the nature of the business and what questions they should be asking of their development managers

bull Consultants such as architects planners and economists who seek to offer a more comprehensive service offering to their clients

bull Authority employees who deal with developersbull Administration staff who work in development companies

THIS COURSE WILL HELP YOU UNDERSTAND

The prevalence of risk in property developmentRisk identification and mitigation

The time value of money and the valuation principles influencing property development decisionsCritical success factors

OVER ONE DAY YOU WILL COVER

bull What is property developmentbull RISK Land amp titlebull RISK Planning politics amp communitiesbull RISK Designbull RISK Valuation and financebull RISK Construction and deliverybull Market risk


Property Development Advanced

PROPERTY DEVELOPMENT ADVANCED


3 Days

21 CPD Hours



bull Those working in a property development or projectmanagement rolebull Asset managersbull Architectsbull Economists and plannersbull Risk managersbull Financiersbull Local and state government officersbull Property analystsbull Legal managersbull Anyone intending to undertake a development project

DOES YOUR DEVELOPMENT STACK UP This course is ideal forAnyone who would benefit from a more developed understanding of the complexities of property development in AustraliaThis interactive course examines the key factors which impact the success of a development project Learn through case studies group discussion and the knowledge your presenters will share with you

OVER THREE DAYS YOU WILL

Gain a thorough understanding of the property investment development and construction industry and what is required to undertake a development

Learn how to identify measure and price development risk

Work on a factual case study to experience how a major property development project is conceived and planned

Prepare and deliver your case study development proposal to a lsquoboardrsquo


Day 1 Assessing the risks in the development opportunityLand authorities negotiating the politics of development market and investmentDay 2 Assessing the risk in deliveryDesign construction leasing sales and marketing commerceDay 3 Assessing the finance and legal riskMentoring finance legal case study presentations

bull Property Development Advanced Electives includingbull Feasibility Workshop bull Risk Management bull Project Managementbull Legal Framework amp Dispute Resolution


PROPERTY DEVELOPMENT ELECTIVES


FEASIBILITY WORKSHOPThe Feasibility Workshop will help you realise the value of your land or asset and looks at the viability of a proposed developmentredevelopment

RISK MANAGEMENTThis course provides an introduction to identifying measuring pricing and managing risk

PROJECT MANAGEMENTThe course explores all aspects of a project from design and initiation through to delivery and deals with issues such as risk quality cost and design

LEGAL FRAMEWORKThis course ties the legal issues of property development back to risk mitigation and gives you an awareness of dispute resolution and methodologies available to prevent disputes

Proudly supported by RMIT

THE FOUR KEYS TO DEVELOPMENT SUCCESS Property Development Advanced Electives are for those currently working in a property development role and have strategic gaps to fill

PRE REQUISITE These courses are also for those who have completed the Property Development Advanced course (page 37) and have some level of experience in the industry

The Property Development Advanced Electives provide a detailed understanding of specific issues which relate to the successful outcome of a property development Each elective designed to enhance the management performance of its participants

COMPLETE 3 OUT OF THESE 4 ELECTIVES

+ A MAJOR PROJECT DEVELOPED BY RMIT

= RECEIVE YOUR

bull Certificate of Completion (major project) issued by RMITbull Property Development Industry Diploma

bull Credit for an elective in the Master of Property degree at RMIT

SUCCESS

ELECTIVE 1

Feasibility Workshop

ELECTIVE 2

Risk Management

ELECTIVE 3

Project Management

ELECTIVE 4

Legal Framework


These one-day courses are each designed to be undertaken as an elective towards the Property Development Industry Diploma however each elective may be taken as a stand-alone course


ELECTIVE 1 FEASIBILITY WORKSHOP Realise the value of your land or asset This course is ideal for Anyone who wants to explore the key issues in developing a feasibility model This workshop will help you grasp the concepts and develop a deeper understanding of how and why to use various feasibility calculations You will need a basic level of understanding and experience in using Microsoft Excel

ELECTIVE 2 RISK MANAGEMENT Learn the skills to be a successful developer This course is ideal for Those who want to explore risk management one of the core skills a successful developer requires Do you need to understand the major risk management concepts faced by developers This is a perfect introduction to tools such as market analysis risk measurement and effective strategies for dealing with risk in property development projects

WHAT WILL I LEARN

How to realise the value of your land or asset Consider the viability of a proposed development or

redevelopment Use feasibility to determine whether the development

will work and should you proceed with it

By the end of this course you will understand the feasibility process have the skills to run a feasibility model and understand the importance of validating inputs and assumptions


bull Introduction to feasibilitiesbull Methodologybull Case study workshopsbull Advanced feasibility concepts

WHAT WILL I LEARN

Understand why some property development projects fail Explore market cycles and the importance of timing for a project Uncover strategies for managing risk

By the end of this course participants will be thoroughly prepared to identify evaluate and manage the risks in a property development project


bull What is risk in propertyproperty developmentbull Market risk developing the right projectbull Funding risk risks in financial structuresbull Delivery Risk getting the right project completedbull Measuring and managing risk allocating resources

intelligently



ELECTIVE 3 PROJECT MANAGEMENT Develop core project management skills This course is ideal for Anyone who wants to understand the key components of project management from the idea stage through to the delivery of a development Do you want to explore a project from design and initiation through to delivery and understand issues such as risk quality cost and design

ELECTIVE 4 LEGAL FRAMEWORK amp DISPUTE RESOLUTION Learn the secrets to preventing disputes This course is ideal for Anyone who wants to tie the legal issues of property development back to risk mitigation and have an awareness of dispute resolution and methodologies available to prevent disputes Does your role require you to understand the legal framework of development and the issues and concepts that developers need to be aware of during the development process WHAT YOUrsquoLL DISCOVER

Understand the role a project manager plays in the development process Overview the skills required to successfully deliver a project on time and on budget - while managing a variety of stakeholders and mitigating risksExplore the concept of risk management within a project Find out how to plan for control and review risk Examine the process of contracting and procurement of services for a project

WHATrsquoS INCLUDED IN THIS COURSE

bull Definitions terminology and languagebull Key to successful projectsbull Project interactionsbull Key project playersbull Project knowledge areasbull Scope statements and managementbull Stakeholders


The different types of land title and associated risks The legal issues and concepts to be aware of to assist with negotiations and due diligence The legal structures available for purchasing and investing in property development

YOU WILL COVER

bull Land titlesbull Common legal entities used in property developmentbull Legal issues and dispute resolutionbull Legal documents


1 Day

7 CPD Hours


3 Days

21 CPD Hours

Enrol for 3 Days Industry Diploma

Enrol by individual elective

THESE ELECTIVES WILL BE SUITED TO

bull Development managersbull Asset Managersbull Architectsbull Economists and plannersbull Risk Managers

bull Financiersbull Local and state government

officersbull Property analystsbull Project managers


ldquoThe Property Development Advanced course provided a good balance

of detail and framework to get context as well as covering the processes we would need to undertake

a property development assessment The content was clearly explained and what I learnt was immediately

directly applicable to my job I took the Academy Course Handbook to work the next day and asked my

colleagues which courses they thought would be relevant to my progression These courses offer context good

opportunities for networking within the property industry and a strong pathway for professional developmentrdquo

KATE MCDONELL CONSULTANT INFRASTRUCTURE

amp URBAN RENEWAL TEAM PWC AUSTRALIA

RMITrsquos industry leading program will equip you with advanced skills and specialised knowledge to stand out in this dynamic and fast-changing environment With flexible learning options itrsquos never been easier to advance your career and make your mark

Apply today Study in 2018For more information visit the RMIT website wwwrmiteduauprogramsmc212 or email us at studyrmiteduau

With a Master of Property from RMIT

CRICOS provider number 00122A

mdashTake your career to new heights

Watch Peter Petitorsquos story bitly2jeCxM3

The Masters reinvigorated me as a person and as a professional in the industry mdash Peter Petito

FOCUS

PROPERTY ASSET MANAGEMENT INDUSTRY DIPLOMAThere are three steps in this course

1 Property Asset Management Essentials2 Property Asset Management Advanced3 Property Asset Management Electives

PROPERTY ASSET MANAGEMENT ESSENTIALS


1 Day

7 CPD Hours


PROPERTY ASSET MANAGEMENT INDUSTRY DIPLOMA

MAXIMISE THE PERFORMANCE OF YOUR ASSETThis course is ideal forThose currently working in property management leasing or operations who want to learn strategies to maximise the investment performance of their assetDo you need to develop the knowledge required to manage property assets at a more strategic level

THIS COURSE WILL BE SUITED TO THIS COURSE WILL HELP YOU

Examine the key tools to manage assets more effectively Learn how leasing priorities enhance value Understand the core market needs and drivers of the

commercial retail and industrial property industry Become familiar with the basic principles of property

management Learn strategies to enhance the performance of an asset


bull Property asset management ndash evolution and successfulattributes

bull Introduction to property investmentbull Selling the benefits leasingbull Tenant representationbull Asset planningbull Lifecycle analysisbull Risk managementbull Sustainable business strategiesbull Valuationbull Site visit

bull YOU CAN FOLLOW ON WITH

bull RICS Training Course Valuation for Non-Valuers (please email us at edupropertycouncilcomau for details)

bull Property Asset Management Advanced

bull Commercial industrial and retail property managersbull Real estate agentsbull Leasing executivesbull Operations supervisorsbull Valuersbull Property analystsbull Property accountants and finance managersbull Architectsbull Local and state government officers

PROPERTY ASSET MANAGEMENT ADVANCED


3 Days

21 CPD Hours



bull Commercial industrial and retail property managersbull Asset managersbull Leasing managersbull Operations managersbull Valuersbull Property analystsbull Architects and plannersbull Local and state government officers

ENHANCE YOUR ASSETrsquoS VALUE This course is ideal forAnyone who would like to develop a more strategic approach to property asset management This three-day course focuses on the four ways to add value to an asset 1 Asset strategy 2 Refurbishment and repositioning 3 Redevelopment 4 SalePRE-REQUISITE Participants need to have completed the Property Asset Management Essentials course or have sufficient industry experience

DURING THE THREE-DAYS YOU WILL

Learn how to contribute effectively to decisions regarding strategic asset managementExamine the current issues facing asset managerLearn four key ways of enhancing asset valueDevelop your modelling and valuation analysis skills

Examine the implications of repositioning an asset through refurbishment or redevelopmentExplore the timing of asset sales


Day 1 Assessing the investment performance and potential of an asset Property investment strategic asset management valuation workshop enhancing an existing asset discounted cash flow modelling workshopDay 2 Repositioning an asset how to position an asset positioning an existing building tenancy fit-out and make good redevelopment Day 3 What is the best outcome (highest and best use) selling property disposal strategies case study presentations

bull Property Asset Management Industry Diploma





3 Days

21 CPD Hours


DEVELOP YOUR OWN PROPERTY TRUST This course is ideal forParticipants who want to learn best practice methodologies for making investment decisions This course will help you understand how to maximise the value of your portfolio PRE-REQUISITE Property Asset Management Advanced + RICS Training course Valuation for Non-Valuers (please email us at edupropertycouncilcomau for details)

Day 3 Prepare your confident group pitch and present to the panel Apply the learnings from the previous two days and prepare your group presentations to an industry panel


bull Asset managersbull Assistant portfolio managersbull Research and investment analystsbull Centre managersbull Property managersbull Leasing managersbull Property accountants and finance managersbull Valuersbull Local and state government officers

OVER THREE DAYS YOU WILL LEARN HOW TO

Understand the implications of managing a portfolio of assets from a fund investment and ownership perspective Examine the investment criteria of the asset classesAssess the intention of the owner or investorDetermine the value adding strategies of redevelopmentExplore the legal framework required for your processDevelop your modelling and valuation analysis skills


Day 1 Capital Flows and Strategies Capital flows and demand for property acquisition and divestment the process develop your modelling and analysis skills portfolio construction strategic planning for a fundDay 2 Due Diligence and Structuring Structures for holding property legal issues due diligence financing the purchase bull Property Powerhouse programs including

bull Feasibility Workshop


ldquoThe Property Asset Management Diploma course offers offer a unique mix of

theory and real-life practical examples that provide students with a base from which to develop and enhance their careers As students we have the

ability to learn from an experienced array of industry professionals who offer their own expertise and

experience which allows students the opportunity to build a competitive edge in todayrsquos marketplacerdquo

DEBORAH SWEETMAN GROUP SERVICES

INVESTEC AUSTRALIA LIMITED

MASTER OF COMMERCE (PROPERTY INVESTMENT amp DEVELOPMENT)

PATHWAY OF ARTICULATION INTO A UNIQUE DEGREE - MASTER OF COMMERCE (PROPERTY INVESTMENT amp DEVELOPMENT)

The Property Council Academy has partnered with Western Sydney University to offer participants in the Property Asset Management (PAM) and Retail Property (RP) Industry Diplomas a pathway of articulation via postgraduate programs into a unique degree ndash Master of Commerce (Property Investment and Development)

Applicants admitted to the Master of Commerce (Property Investment amp Development) degree would be eligible for credit for one elective if they have successfully completed the PAM or RP Industry Diploma

To achieve the University degree credit participants must complete either of the following components

Property Asset Management 1 PAM Essentials (1 day)2 PAM Advanced (3 days)3 PAM Industry Diploma (3 days)4 PAM Industry Diploma Assessment

ORRetail Property 1 RP Essentials (1 day)2 RP Advanced (3 days)3 RP Industry Diploma (3 days)4 RP Industry Diploma Assessment

All seven days of either Property Asset Management or Retail Property must be completed along with an Industry Diploma assessment which will be marked by Western Sydney University

Please note students still need to meet general Western Sydney University admission criteria for the Master of Commerce degree




DRIVE

RETAIL PROPERTYINDUSTRY DIPLOMAThere are three steps in this course

1 Retail Property Essentials2 Retail Property Advanced3 Retail Property Industry Diploma

RETAIL PROPERTY ESSENTIALS


1 Day

7 CPD Hours


RETAIL PROPERTY INDUSTRY DIPLOMA

IMPROVE YOUR RETAIL PROPERTY KNOWLEDGEThis course is ideal forThose who have recently joined or would like to join the retail property industry - or anyone with a particular interest in the retail sector We recommend that you complete our two short courses Retail Leases Act and Leasing Fundamentals in addition to this program Do you want to develop the core business skills of managing retail property (such as a shopping centre precinct or in a community area) in order to enhance your contribution to its performance


People who work inbull Centre managementbull Property managementbull Leasingbull Marketingbull Administrationbull Operationsbull Retailers

BY THE END OF THIS COURSE YOU WILL DISCOVER

A greater insight into and understanding of the retail property industry The role of retail property in the community

An understanding of the role of each management discipline How to apply basic leasing principles and processes

The importance of the management leasing and marketing roles in contributing to a successful retail property


bull Overview of the retail property industry in Australiabull Managementbull Marketingbull Leasingbull Retail sustainability

Case studyThe retailerrsquos perspective


bull Retail Leases Act bull Leasing Fundamentals Retail amp Commercial bull Retail Property Advanced

RETAIL PROPERTY ADVANCED


3 Days

21 CPD Hours


Day 3 Focus on retailersThe retailerrsquos business case study presentations feedback from a panel of experts


bull People working inbull Centre managementbull Property managementbull Leasingbull Marketingbull Administrationbull Operationsbull Developmentbull Retailersrs

CREATE A PRACTICAL TOOLKIT FOR WORKING WITH RETAILERS This course is ideal forThose working in a retail environment who want to enhance their business skills and learn how to make sound retail decisions PRE-REQUISITE Participants will need to have completed the Retail Property Essentials course or have a minimum of three yearsrsquo experience in a retail role Do you want to learn how to enhance the investment potential of a retail property

DURING THE THREE-DAYS YOU WILL DISCOVER

An insight into the drivers of retail asset performance How to effectively apply business concepts to a retail

centre context How to enhance your key management skills How to contribute more effectively to the investment

performance of the retail property and the performance of the tenants

Retail market trends and a greater understanding of tenancy mix and precincting


Day 1 Focus on businessProperty investment the ownerrsquos point of view asset management valuation workshop leasing Day 2 Focus on customersConsumer behaviour marketing and branding stakeholder engagement


bull Retail Property Industry Diploma




3 Days

21 CPD Hours


MAXIMISE YOUR INVESTMENT PERFORMANCEThis course is ideal forPeople working in retail who want an in-depth understanding of the factors to consider when developing or redeveloping retail property Do you want to learn how to make smart retail investment decisions In this course you will participate in a redevelopment case study and get a thorough understanding of asset performance and how to enhance itPRE-REQUISITE Retail Property Advanced

bull Current trends in the retail sectorbull Feasibility modellingbull Marketing through each stage and preparing for the launchbull Placemakingbull Future proofing centres with food


Insights into the drivers of retail asset performance as part of a companyrsquos overall investment strategy

How to develop and implement asset strategies to maximise investment performance

The essentials for preparing a recommendation to develop or redevelop a retail property

The challenges facing managers and marketers during the development process

The benefits of gaining a comprehensive knowledge of retail mix principles and strong financial management skills


bull Portfolio management strategic decisionsbull Destination retailing critical success factorsbull The development process redevelopment focusbull Determining the evidence for developmentbull Designing a larger retail centrebull Preparing for a development a project managerrsquos point of

viewbull Tenancy remix as part of a redevelopment strategy

bull THIS COURSE WILL BE SUITED TO



Property Powerhouse programs includingbull Feasibility Workshopbull Risk Management bull Rainmaker - Building Client Relationships

ldquoThe Property Council Academy has provided a platform of excellence to cultivate

and stretch my professional goals The Retail Property Industry Diploma has contributed to fast tracking my career in shopping

centre asset management Mindsets are challenged by providing in-depth discussion learning and exposure to relevant industry

professionals across multiple disciplines Upon completion of the Diploma I was equipped with the precise tools and methodology

to influence my industry leaders on a real asset scenario by applying the course deliverablesrdquo

ANNA GRAHAM CENTRE MANAGER VICINITY CENTRES

MOTIVATE | EDUCATE | INFLUENCE58

CRICOS Provider Code 00017B

Apply direct to Bond University now at bondeduauapply-now

2018 Quality Indicators for Learning and Teaching (QILT)

GET MORE FROM YOUR CAREER IN PROPERTY

At Australiarsquos highest ranking university for student experience

COURSE HANDBOOK 2018 59


Apply direct to Bond Universitynow at bondeduauapply-now



At Australiarsquos highest rankinguniversity for student experience

GET MORE FROM YOUR CAREER IN PROPERTYTHE REAL ESTATE INDUSTRY REPRESENTS THE WORLDrsquoS GREATESTSTORE OF CAPITAL A CORNERSTONE OF INVESTMENT WEALTH AND ADRIVER OF ECONOMIC GROWTH AND EMPLOYMENT

The Property Council Academy is partnering with Bond University to offer participants in the Diploma courses a pathway of articulation into its dedicated Property program

WHY PROPERTY AT BONDBond University offers a dedicated Property program where graduates obtain the necessary knowledge and technical skills specific to work readiness in the property industry Graduates are able to pursue roles in a range of areas including but not limited to Research Analyst Valuer Occupancy Analyst Developer Property Advisor Cost Planner and Sales

The small class sizes and personalised approach to teaching ensure our students receive individual attention and build strong relationships with our academics Bond University also provides their students with access to prominent industry bodies and global property development organisations The 2018 Good Universities Guide recently named Bond University as Australiarsquos number one university for overall student experience for the 12th consecutive year

LEARNING OUTCOMESUpon completing a program in Property Bond University graduates will have knowledge andskills in the following areas property development and management construction sustainable development and environments and planning Learning outcomes are tailored to both individuals entering the workforce in graduate roles as well as managerial roles in the property sector

INDUSTRY RELEVANCEProgram content is structured around relevant knowledge skill requirements and industry best practice Our internationally recognised Property programs offer students direct access to industry professionals through work experience and internship opportunities

These programs are internationally recognised by the Royal Institution of Chartered Surveyors(RICS) the Australian Property Institute (API) for Associate Membership with Certified Property Practitioner Certification (CPP) as well as certification with the Australian Property Institute asa Certified Practising Valuer with the Valuers Registration Board of Queensland and New South Wales Fair Trading


Conditional on meeting professional practice requirements

BOOST

OPERATIONS amp FACILITIES MANAGEMENT INDUSTRY DIPLOMAThere are three steps in this course

1 Operations amp Facilities Management Part 12 Operations amp Facilities Management Part 23 To gain the Operations and Facilities Management Industry

Diploma a candidate can either a Complete a workplace-based assignment or b Complete Property Asset Management Advanced

OPERATIONS amp FACILITIES MANAGEMENT PART 1


2 Days

14 CPD Hours


OPERATIONS amp FACILITIES MANAGEMENT INDUSTRY DIPLOMA

BOOST YOUR BUILDINGrsquoS PERFORMANCE This course is ideal forAnyone who wants enhance their technical skills and general understanding of the day-to-day role of an operations or facilities supervisor Does your role require you to understand all the factors involved in running a building This course introduces the key issues in facilities management and provides a clear understanding of what the job entailsASSUMED KNOWLEDGE Building Services Property Industry Induction


bull Operations orientated building facilities amp propertysupervisors

bull Engineering and maintenance officersbull Institutional corporate and private organisation facility

management teamsbull Procurement and contract managersbull People with a trade or technical customer service

background seeking a career within facilities management

OVER TWO DAYS YOU WILL LEARN ABOUT

The key roles responsibilities and stakeholders of facilities managementProactive risk minimisation and managementReal world compliance certific tion and audit process

Property operations efficie y and contractor managementBudget and reporting sustainability


bull Property ndash the asset classbull Sustainability ndash fundamentals and rating toolsbull Overview of building servicesbull Building inspectionsbull Site visitbull Tenders and procurement practicebull Reporting and audit planned preventative maintenancebull Property risk managementbull Compliance and certific tionbull Audit and review case studybull Fire and essential services

bull YOU CAN FOLLOW ON WITHbull Operations and Facilities Management Part 2 bull Property Asset Management Essentials



3 Days

21 CPD Hours


bull Benchmarking workshopbull Facilities management softwarebull Facilities management future trendsbull Site visitbull Security in todayrsquos property environmentbull Business writing skills


TAKE YOUR CAREER TO THE NEXT LEVEL This course is ideal forAnyone working in a technical operations or facilities role who want to learn the skills to take their career to the next levelDo you want to improve your property operations skills and enhance your strategic focus This course has been developed to overview the technical role of an operations facilities or property manager who is responsible for the management of a team and outsourced consultants PRE-REQUISITE Operations amp Facilities Management Part 1

OVER THREE DAYS YOU WILL LEARN ABOUT

Advanced strategic planning and comprehension of asset property operations

Effective risk management operational reputational key stakeholders and authorities

Latest compliance considerations WHS DDA NABERS and BCA industry trends

Budgets opex and capex budgets in asset classes proposing business cases

Contractor performance management Sustainability and building performance


bull Project managementbull Sustainabilitybull Essentials of contract lawbull Tenancy churn and fit oubull The case for investmentbull Managing contractorsbull Setting OPEX budgets and CAPEX management


bull Those completing Operations amp Facilities ManagementPart 1 and continuing their professional education withinthe property industry

bull Operations facilities engineering and property managersbull Procurement and contract managersbull Building property and maintenance supervisorsbull Contractors


bull Property Asset Management Advanced bull Rainmaker - Building Client Relationships


ldquoThis was one of the best courses I have ever attended The course facilitator was

instrumental in delivering his knowledge and experience supported by many examples The guest speakers were relevant and informative especially about risk future trends and current

developmentsrdquo

MARTIN CEBEREK SERVICES CONTRACTS COORDINATOR CONTRACTS AND GROUNDS CAMPUS

SERVICES DIVISION DEAKIN UNIVERSITY

MASTER OF ARCHITECTURAL SCIENCE (HIGH PERFORMANCE BUILDINGS)

PATHWAY OF ARTICULATION INTO A UNIQUE DEGREE - MASTER OF ARCHITECTURAL SCIENCE (HIGH PERFORMANCE BUILDINGS)

The Property Council Academy has partnered with The University of Sydney to offer participants in the Operations amp Facilities Management course a pathway of articulation via Graduate Certific te or Graduate Diploma into a unique degree - Master of Architectural Science (High Performance Buildings)

The Operations and Facilities Management Industry Diploma will offer credit for the Operational and Facilities Management elective (six credits) in this Degree

To achieve the University degree credit participants must complete the following

1 Operations and Facilities Management Part 1 (2-days)2 Operations and Facilities Management Part 2 (3-days)3 Operations and Facilities Management Advanced Assessment4 Operations and Facilities Management Industry Diploma Assessment

All fi e face-to-face days must be completed along with the advanced assessment and an Industry Diploma assessment which will be set and marked by The University of Sydney



VALUE

VILLAGE MANAGEMENT

We are currently re-designing the Village Management Industry Diploma and building a Retirement Sales Manager course To register your interest please contact the Academy on 02 9033 1900

In the meantime the following programs are available1 Introduction to the Retirement Living Industry2 Navigating the Retirement Villages Act

If you have ten employees or more and would like a customised program delivered in-house please contact the Academy


INTRODUCTION TO THE RETIREMENT LIVING INDUSTRY


30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT

THIS INTERACTIVE E-LEARNING MODULE IS THE FIRST STEP IN THE VILLAGE MANAGEMENT INDUSTRY DIPLOMA

This course is ideal forThose who want to understand the unique range of skills and knowledge required to manage a modern retirement village community successfully Do you want to learn about the history of retirement villages as well as the specific roles and responsibilities of a successful Village Manager

THIS COURSE IS INVALUABLE IF

bull You are or aspire to become a Village Managerbull You are working in a finance or operations role within a

retirement village

YOU WILL COVER THE FOLLOWING

Understand the role of retirement living in Australia Learn about the different types of retirement living

offeringsExplore the role and responsibilities of a Village Manager


The background storyStatistics the future of retirement industry snapshot types of retirement accommodation the village finance model the village proposition

Roles and responsibilities of the Village Manager including administration financial management lifestyle service delivery and resident engagement asset management community engagement and promotion people management compliance and improvement

Upon conclusion of the course you will be required to complete a multiple choice quiz to test your understanding of the content

NAVIGATING THE RETIREMENT VILLAGES ACT


45 Hours

45 CPD Hours

VILLAGE MANAGEMENT

Modules 2 3 and 4 focus on the obligations and rights of operators and residents under the relevant state retirement villagesrsquo legislation structured in the form of chronology from the time a resident enters the village to the time they leave the village Presented in three short lectures each one is followed by an interactive session in which the participants together workshop solutions to hypothetical fact scenarios drawn from real life examples



retirement villagebull You are a Sales Manager

This course has been developed and is delivered by MinterEllison Lawyers

ENHANCE YOUR LEGAL UNDERSTANDING WITH THIS HALF-DAY WORKSHOP WHICH HAS BEEN DEVELOPED AND IS DELIVERED BY MINTERELLISONThis course is ideal forAnyone who needs to understand the Retirement Villages Act and explore the legal rights and obligations of retirement villages residents and village operators PRE-REQUISITE Introduction to the Retirement Living Industry (e-Learning module)

OVER THE HALF-DAY YOU WILL LEARN HOW TO

Understand the relevant government policy and legislative requirements that a retirement village must abide by

Understand the key sections of your statersquos Retirement Villages Act


The program will address the Act using the following milestones

Module 1 Overview of the regulation of retirement villages

This is a general introduction to retirement villages and the regulatory framework (1 hour)

bull Module 2 When a resident moves into the village (1 hour)

bull Module 3 While a resident lives in the village (15 hours)

bull Module 4 When a resident moves out of the village (1 hour)


ldquoI took the Navigating the Retirement Villages Act course and it was great The presenters were very good and knew their stuff The setting was excellent with a central CBD location and I was provided with a great networking opportunity

Well done Academyrdquo

AARON ROSS VILLAGE MANAGER

AT MAROUBRA GARDENS RETIREMENT VILLAGE


COURSE ENQUIRIES AND BOOKINGS02 9033 1900edupropertycouncilcomauwwwpropertycouncilcomauacademy

Property Council AcademyProperty Council of Australia ABN 13 008 474 422

ENGAGE WITH USpropertycouncilwwwfacebookcompropertycouncilProperty Council Academy Group

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fund






WHO SHOULD ATTEND

ASSESSMENT






















mreiutseduau




DELIVER





1 Day

7 CPD Hours



















3 Days

21 CPD Hours


























= RECEIVE YOUR



SUCCESS

ELECTIVE 1


ELECTIVE 2

Risk Management

ELECTIVE 3

Project Management

ELECTIVE 4

Legal Framework






WHAT WILL I LEARN







WHAT WILL I LEARN





intelligently










YOU WILL COVER



1 Day

7 CPD Hours


3 Days

21 CPD Hours























FOCUS





1 Day

7 CPD Hours

















3 Days

21 CPD Hours















3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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2 Days

14 CPD Hours















3 Days

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fund






WHO SHOULD ATTEND

ASSESSMENT






















mreiutseduau




DELIVER





1 Day

7 CPD Hours



















3 Days

21 CPD Hours


























= RECEIVE YOUR



SUCCESS

ELECTIVE 1


ELECTIVE 2

Risk Management

ELECTIVE 3

Project Management

ELECTIVE 4

Legal Framework






WHAT WILL I LEARN







WHAT WILL I LEARN





intelligently










YOU WILL COVER



1 Day

7 CPD Hours


3 Days

21 CPD Hours























FOCUS





1 Day

7 CPD Hours

















3 Days

21 CPD Hours















3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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3 Days

21 CPD Hours








fund






WHO SHOULD ATTEND

ASSESSMENT






















mreiutseduau




DELIVER





1 Day

7 CPD Hours



















3 Days

21 CPD Hours


























= RECEIVE YOUR



SUCCESS

ELECTIVE 1


ELECTIVE 2

Risk Management

ELECTIVE 3

Project Management

ELECTIVE 4

Legal Framework






WHAT WILL I LEARN







WHAT WILL I LEARN





intelligently










YOU WILL COVER



1 Day

7 CPD Hours


3 Days

21 CPD Hours























FOCUS





1 Day

7 CPD Hours

















3 Days

21 CPD Hours















3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























Des

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mreiutseduau




DELIVER





1 Day

7 CPD Hours



















3 Days

21 CPD Hours


























= RECEIVE YOUR



SUCCESS

ELECTIVE 1


ELECTIVE 2

Risk Management

ELECTIVE 3

Project Management

ELECTIVE 4

Legal Framework






WHAT WILL I LEARN







WHAT WILL I LEARN





intelligently










YOU WILL COVER



1 Day

7 CPD Hours


3 Days

21 CPD Hours























FOCUS





1 Day

7 CPD Hours

















3 Days

21 CPD Hours















3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























Des

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DELIVER





1 Day

7 CPD Hours



















3 Days

21 CPD Hours


























= RECEIVE YOUR



SUCCESS

ELECTIVE 1


ELECTIVE 2

Risk Management

ELECTIVE 3

Project Management

ELECTIVE 4

Legal Framework






WHAT WILL I LEARN







WHAT WILL I LEARN





intelligently










YOU WILL COVER



1 Day

7 CPD Hours


3 Days

21 CPD Hours























FOCUS





1 Day

7 CPD Hours

















3 Days

21 CPD Hours















3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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1 Day

7 CPD Hours



















3 Days

21 CPD Hours


























= RECEIVE YOUR



SUCCESS

ELECTIVE 1


ELECTIVE 2

Risk Management

ELECTIVE 3

Project Management

ELECTIVE 4

Legal Framework






WHAT WILL I LEARN







WHAT WILL I LEARN





intelligently










YOU WILL COVER



1 Day

7 CPD Hours


3 Days

21 CPD Hours























FOCUS





1 Day

7 CPD Hours

















3 Days

21 CPD Hours















3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























Des

igne

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amp P

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3 Days

21 CPD Hours


























= RECEIVE YOUR



SUCCESS

ELECTIVE 1


ELECTIVE 2

Risk Management

ELECTIVE 3

Project Management

ELECTIVE 4

Legal Framework






WHAT WILL I LEARN







WHAT WILL I LEARN





intelligently










YOU WILL COVER



1 Day

7 CPD Hours


3 Days

21 CPD Hours























FOCUS





1 Day

7 CPD Hours

















3 Days

21 CPD Hours















3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























Des

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= RECEIVE YOUR



SUCCESS

ELECTIVE 1


ELECTIVE 2

Risk Management

ELECTIVE 3

Project Management

ELECTIVE 4

Legal Framework






WHAT WILL I LEARN







WHAT WILL I LEARN





intelligently










YOU WILL COVER



1 Day

7 CPD Hours


3 Days

21 CPD Hours























FOCUS





1 Day

7 CPD Hours

















3 Days

21 CPD Hours















3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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WHAT WILL I LEARN







WHAT WILL I LEARN





intelligently










YOU WILL COVER



1 Day

7 CPD Hours


3 Days

21 CPD Hours























FOCUS





1 Day

7 CPD Hours

















3 Days

21 CPD Hours















3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























Des

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YOU WILL COVER



1 Day

7 CPD Hours


3 Days

21 CPD Hours























FOCUS





1 Day

7 CPD Hours

















3 Days

21 CPD Hours















3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























Des

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FOCUS





1 Day

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3 Days

21 CPD Hours















3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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1 Day

7 CPD Hours

















3 Days

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3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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3 Days

21 CPD Hours















3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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3 Days

21 CPD Hours






























DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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DRIVE





1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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1 Day

7 CPD Hours

















3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























Des

igne

d an

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3 Days

21 CPD Hours


















3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























Des

igne

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3 Days

21 CPD Hours












































BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























Des

igne

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d by

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ive

amp P

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BOOST






2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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2 Days

14 CPD Hours

















3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























Des

igne

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ive

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3 Days

21 CPD Hours





















developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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developmentsrdquo












VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























Des

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ive

amp P

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VALUE

VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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VILLAGE MANAGEMENT







30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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30 Minutes

30 CPD Minutes

VILLAGE MANAGEMENT





retirement village










45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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45 Hours

45 CPD Hours

VILLAGE MANAGEMENT


























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exceed - files.propertycouncil.com.au capers motivate | educate | influence. ... the feasibility...

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