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Evolution of International Paper’s LIFE Initiative John Williams Global Director, Occupational Heath & Safety

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Evolution of International Paper’s LIFE Initiative

John WilliamsGlobal Director, Occupational Heath & Safety

2

LIFE Definition

3

What is a LIFE Incident?

LIFE Incident Definition

1. Fatality2. Amputation3. Life-changing incident involving specific types of injuries (e.g.,

organ damage, concussion, crushing, degloving, serious burn or fracture). Lost or restricted work days are a consideration in the LIFE determination.

LIFE Focus Areas

26%

6%

36%

8%

24%

24 Months LIFE Incidents

Falls

Harmful Substances

Machine Safeguarding

Motorized Equipment

Other (Falling Objects, Struck By, etc.)

Machine Safeguarding

Falls

Motorized Equipment

Harmful Substances or Environments

Driver Safety

Other

(struck by)

Evolution of LIFE

Machine Safeguarding

Falls

Motorized Equipment

Harmful Substances or Environments

Driver Safety

2011 2013 2016

Equipment & Processes

Employee Engagement

Leadership

Call To Action

LIFE Model

5

6

MACHINE SAFEGUARDING

Inspections

Guarding Specifications

Global Lockout Implementation

Equipment Changes

MOTORIZED EQUIPMENT

TFRA

Pedestrian Segregation

Operator Training

Dock Safety

DRIVER SAFETY

Performance Standard

Cell Phone Ban

Distracted Driving Training

Awareness Campaign

FALLS

Truck Tarping

Roof Access Permit

Fall Hazard Risk Assessment

Fall Protection Engineering

HARMFUL SUBSTANCES &

ENVIRONMENTS

Electrical Safety

Confined Space

Chemical Management

Execution – Equipment & Processes

Execution on LIFE Focus Areas and LIFE-related Performance Standards

LIFE Project Plans

Requirement Status Comments

Event Reporting Feb-15 Mil l program in place to assure timely reporting.

Air Emissions Sep-15Gap analys is complete. Environmental Summer Intern wi l l be at

mi l l end of May to ass is t with closure of gaps in wri tten program.

Waste Management Dec-15 Working on gap analys is .

Wastewater Dec-14 Ongoing work to manage biosol ids accumulation and removal .

Confined Space Entry Aug-15Need to revise pol icy to denote continuous monitoring. Need to

revise permit to reflect s tandard formatting. Other program

requirements in place.

Contractor Safety Oct-15Awaiting fina l deta i l in program elements . Revis ing contractor

documentation to a l ign with "Red Book" best practice. Contractor

coordinators have been identi fied.

Control of Hazardous Energy Apr-14 Written programs and a l l tra ining complete.

Driver Safety Apr-14 Communication and tra ining complete.

Electrical Safety Jun-14Written programs and a l l tra ining complete. Interim controls in

place for two substations which wi l l require capita l to meet

requirements .

Employee Engagement and Safe Behavior Observation Dec-15 Process in place, however, not a l l elements per the PS.

Health & Safety Accountability Standard Dec-14Standard has been communicated and is actively used to

manage accountabi l i ty for safety i ssues .

Machine Guarding Dec-15Continuing to work on the PM 21/PM27 guarding i tems identi fied

during the guarding survey. Al l other departments meet

requirements .

Motorized Equipment Apr-14Program requirements have been ful fi l led. Continue to improve

via pedestrian safety enhancements .

Occupational Health Apr-14Programs in place. Tra ining ongoing for new nurses due to

personnel changes .

Personal Protective Equipment Sep-14Program requirements have been ful fi l led. Eva luating trans i tion

to PPE vending machines .

Process Safety Management Dec-14Planning on having EHS&S COE ass is t with a pre audit before VPP

Recertication in Sept. Additional veri fication that a l l elements

are in place.

Working at Heights Oct-15Need to perform assessments of routine elevated work areas

and compi le current pol icies in this area into a PS.

High Pressure Hose Alert Aug-15Draft pol icy developed and have communicated to contractors

and employees , however, need to formal ize.

Fall Protection Alert Aug-15Team formed to manage SRL implementation and is meeting

periodica l ly. SRLs area on order and individuals wi l l be tra ined

before i ssuance.

Machine Start-up Alarm Alert Dec-15No activi ty to meet this PS as of yet. Plan to complete survey and

insta l l equipment as required by the end of 2015.

Pit-Sump Guarding Alert Mar-16 Need to eva luate a l l to determine guarding needs .

Paper Machine Basement Alert Jun-13 Requirements ful fi l led.

Fan Shaft Alert Dec-13 Requirement ful fi l led.

Ash Hopper Alert Jun-14Requirements met. Working to improve PPE to l imit heat s tress

and improve mobi l i ty whi le reta ining current level of protection.

Combustible Dust Alert Mar-16Received the a lert and ass igning a mi l l team for

implementation. Working with COE on dust eva luation and

testing.

LIFE Mar-16Audit Score: 72.7%. Tracking ongoing implementation of a l l LIFE

programs per GMS requirements .

Safety Leadership and Hazard Recognition Jun-16Audit Score: 53.1%. Working to implement certi fication process

and assure a l l managers have received "management readiness"

tra ining.

Behavior Based Safety Dec-15Audit Score: 74.4%. Good process in place and high level of

participation. Working to improve tracking systems and feedback.

EHS Site Management System Dec-15 Audit Score: 80.0%

Risk Identification, Crisis Planning and Response Mar-16 Audit Score: 65.8% Gaps identi fied and plan to work in 2016

LL LIFE Lessons (Previous 6 Months) Jun-13LIFE Lessons are dis tributed, communicated and actions taken.

Tracked in Task Tracker.

Pe

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rman

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tan

dar

ds

Ale

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GM

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Performance Standard and Alert Tracking - Mill Q1 2015

Machine Guarding Specifications

TFRA Hazard Controls

Bulk Chemical Unloading

Unique chemical and unload point identifier created, tied to bill-of-lading for chemical orders reduces errors related to chemical names.

Standard Permit with triple redundancy to validate delivery (gate attendant, driver, chemical operator).

Delivery route maps with specific chemical and unload identifier ensure arrival at correct unloading point.

Headers, piping and delivery instructions coincide with the unique chemical and unload point identifier.

Employee Engagement

1. Communications: Provide employees with the safety information necessary to successfully fulfill their job responsibilities.

2. Hazard Recognition Training: Employees must be trained to recognize unsafe workplace conditions, procedures or situations.

3. Pre-job/task safety assessment process to assess personal risk and implement appropriate controls.

4. Safe work observation process that promotes safe behaviors and personal accountability.

Employee Engagement Communication

12

Hazard Recognition Training

Safe Work Observations

Observe an individual in the work environment either performing a task or moving between tasks, and Engage that individual in a discussion regarding what was observed (safe or unsafe activities).

When conducting an SWO, attention should be given to the employee’s behaviors, the procedure being followed and the conditions in the work environment. Specific safe activities should be acknowledged and reinforced.

Corrective actions that result from that engagement may include changes to behaviors, changes to procedures or changes to conditions (tools, equipment, work environment).

Joint Labor / Management Activities

Annual Safety Conference Local Safety Committees Central Safety Committee

Communications with local committees New program review / pilot Safety Committee Training

o By the end of 2016, about 6,000 International Paper employees have attended the IP Safety Leadership Training.

o Participants attended from the following levels: o Senior Leaders

o Corporate Staff

o Mill Managers

o BUMs / APMs

o Front Line Leaders

o Union Leaders

o Safety Champions

o Other Natural Safety Leaders.

Safety Leadership

Safety Leadership Certification Process

Safety Leadership Competency Assessment

What’s Next ?

2011 2013 2016

2011 2013

2017Safety Leading

Indicators

Human & Organizational Performance

Safety Leading IndicatorsQ1 2017 Continue to Build Momentum

Manufacturing – 286 sites

o LIFE Plans implementation average 44%

o Safety Leadership training for 3,953 leaders

o SWO participation at 63%

o LIFE Potential Identification at 78%

Non-Manufacturing Training – 38 groups

o Safety Leadership – 39%

o Hazard Recognition – 86%

o Safe Work Observations – 55%

Strong Correlation between Lagging and Leading IndicatorsProactive Interventions on the Rise

LIFE Potentials

LIFE Focus AreaQ1

2016Total2016

Q12017

Other 37 265 97

Machine Safeguarding 22 289 120

Harmful Substances 19 142 54

Motorized Equipment 16 206 86

Driver Safety 8 51 15

Falls 10 86 52

Grand Total 112 1039 424

349 LIFE Potential interventions-activities stopped in 2016

139 LIFE Potential interventions-activities stopped in 2017

0%

26%

6%

36%

8%

24%

24 Month LIFE Incidents

Driver Safety Falls

Harmful Substances Machine Safeguarding

Motorized Equipment Other

Human & Organizational Performance

o Recognition that people are fallible (we all make mistakes).

o Error-likely situations are predictable and preventable.

o Do not rely on a single layer of defense or weak controls for high hazards/risks.

22

HOP Integration

• We are encouraged with our progress

• Not satisfied with our current performance

• We are working on the right things

• We are focusing on Leadership – Execution - Engagement

We Recognize We Have More to Do

Results

2010 – 2016: Greater than 50% Reduction in LIFE incidents 2017: Greater than 50% reduction Y/Y (compared to first half of 2016) 19 months without a fatality

Questions or Comments