everything you always wanted to know about cohorts (but were afraid to ask)

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Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask) Introducing the User Metrics API Ryan Faulkner Dario Taraborelli [email protected] [email protected] Monthly Metrics Meeting, March 7 2013

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Slides introducing the Wikimedia Foundation's User Metrics API, a platform to extract user activity and engagement metrics and ro run cohort analysis.

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Page 1: Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

Introducing the User Metrics API

Ryan Faulkner Dario Taraborelli [email protected] [email protected]

Monthly Metrics Meeting, March 7 2013

Page 2: Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

ProblemHow do we know if any {program, experiment, new feature} we run to engage new editors is actually working?

Page 3: Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

did we really cause this?

deployment

+200% increase in key project-level metric

Page 4: Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

what if an army of bots did

CC BY-NS-SA photo by Andrew Becraft http://www.flickr.com/photos/12426416@N00/232268057

Page 5: Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

what if some external event did

http://en.wikipedia.org/wiki/File:Colbert_report.jpg

Page 6: Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

Cohort analysisMeasure the productivity of a cohort: a group of users sharing the same characteristic or undergoing the same treatment

CC BY photo by Jeremy Mates http://www.flickr.com/photos/jeremymates/2362399109

Page 7: Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

What if we could

1. define a cohort from a list of editors

Examples• users in an E3 experimental group• students enrolled in a Global Education course • members of a Wikiproject• new editors with 10+ edits in their first month• new users registered on mobile devices• VisualEditor adopters

Page 8: Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

What if we could

2. measure the {quality, productivity, retention} of these users via a standard set of metrics

threshold

measures whether a user reached a given level of activity (a number n of edits) within a specific time t since registration, in a given namespace.

Page 9: Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

What if we could3. compare this cohort to a (meaningful) baseline.

Page 10: Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

Introducing the User Metrics API

Page 11: Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

• Standardized set of metrics, backed by extensive research and crash-tested with multiple experiments run by the E3 team.

• Supports cohorts from any Wikimedia project, beyond enwiki (including referral campaigns).

• Optimized performance for fast extraction of computationally demanding metrics from thousands of users.

• Returns both individual and aggregate metrics thanks to multiple aggregator methods. Supports time series.

• Easily extensible and fully parametrized (metrics can be fine-tuned, default parameters overridden as needed)

Introducing the User Metrics API

Page 12: Everything You Always Wanted to Know About Cohorts (But Were Afraid to Ask)

Get in touch

Ryan [email protected]

Dario [email protected]

Project homehttps://github.com/wikimedia/user_metrics