everyone is a risk manager risk & opportunity management

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Everyone is a risk manager Risk & Opportunity Management

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Page 1: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Risk & Opportunity Management

Page 2: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Risk ManagementComponents

C. Maintenance of Corporate Risk

Register

G. Decision Making

RISK & OPPORTUNITY MANAGEMENT

STRATEGY

F. Partnership Risk Management

D. Reporting on Risk Management (Assurance)

E. Project Risk Management

B. Service Risk Registers

A. Risk Management Training & Guidance

Page 3: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Delivering Council Priorities

Team/Project Risk Register

Team/Project Risk Register

Team/Project Risk Register

Team/Project Risk Register

Service Risk Register

Service Risk Register

Corporate Risk Register

Strategic Directors

Group

CabinetCorporate

Audit Committe

TEAM RISK MANAGEMENT

SERVICE RISK MANAGEMENT

CORPORATE RISK

MANAGEMENT

TEAM MANAGEMENT

SERVICE PLANNING

CORPORATE PLANNING

Page 4: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Page 1

The Risk & Opportunity Management Framework(Risk Register Perspective)

Individual Staff Objectives

(PDR Process)

Risk Assess Ability to Meet Team Objectives

Team Risk Register

Include Significant Team Risks Within Service Risk Register Identify Impact on Meeting

Service Objectives

Service Risk Register

Include Significant Service Risks Within Corporate Risk

Register along with Risks that Can Only be Managed by the

Council as a Whole.

Corporate Risk Register

Step 1

Team Objectives

Step 2

Service Plan Objectives

Step 3

Corporate Objectives

Operational Strategic

Page 5: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Team Risk Registers

Page 2

The Risk & Opportunity Management Framework(Risk Register Perspective)

Individual Staff Objectives

(PDR Process)

Risk Assess Ability to Meet Team Objectives

Team Risk Register

· Day to Day risks regarding teams roles

· Focus on detail

· Strong link to performance management

· Reflects objectives given to staff (PDR)

Include Significant Team Risks Within Service Risk Register Identify Impact on Meeting

Service Objectives

Service Risk Register

Include Significant Service Risks Within Corporate Risk

Register along with Risks that Can Only be Managed by the

Council as a Whole.

Corporate Risk Register

Step 1

Team Objectives

Step 2

Service Plan Objectives

Step 3

Corporate Objectives

Operational Strategic

Page 6: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Service Risk Registers

Page 3

The Risk & Opportunity Management Framework(Risk Register Perspective)

Individual Staff Objectives

(PDR Process)

Risk Assess Ability to Meet Team Objectives

Team Risk Register

· Recommended Best Practice

· Day to Day risks regarding teams roles

· Focus on detail

· Strong link to performance management

· Reflects objectives given to staff (PDR)

Include Significant Team Risks Within Service Risk Register Identify Impact on Meeting

Service Objectives

Service Risk Register

· Higher Level Risks related to delivery of Service Plan and Corporate Priorities

· Register is more strategically orientated

· Escalation of Risks

· Risk scores may change to reflect the perspective of the Service (DD)

· Reviewed at Management Team meetings

· Quarterly review by Risk Management Team

Include Significant Service Risks Within Corporate Risk

Register along with Risks that Can Only be Managed by the

Council as a Whole.

Corporate Risk Register

Step 1

Team Objectives

Step 2

Service Plan Objectives

Step 3

Corporate Objectives

Operational Strategic

Page 7: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Corporate Risk Register

Page 4

The Risk & Opportunity Management Framework(Risk Register Perspective)

Individual Staff Objectives

(PDR Process)

Risk Assess Ability to Meet Team Objectives

Team Risk Register

· Day to Day risks regarding teams roles

· Focus on detail

· Strong link to performance management

· Reflects objectives given to staff (PDR)

Include Significant Team Risks Within Service Risk Register Identify Impact on Meeting

Service Objectives

Service Risk Register

· Higher Level Risks related to delivery of Service Plan and Corporate Priorities

· Register is more strategically orientated

· Escalation of Risks

· Risk scores may change to reflect the perspective of the Service (DD)

· Reviewed at Management Team meetings

· Quarterly review by Risk Management Team

Include Significant Service Risks Within Corporate Risk

Register along with Risks that Can Only be Managed by the

Council as a Whole.

Corporate Risk Register

· Risks that have a Corporate Impact in terms of delivering Corporate Priorities

· Risks that are not necessarily owned by one service area

· Major Financial or Reputational Impact

· Managed by SDG

· Quarterly review by Risk Management Team with assistance from SD/DD’s

Step 1

Team Objectives

Step 2

Service Plan Objectives

Step 3

Corporate Objectives

Operational Strategic

Page 8: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

The Risk Register Template This is the first time we have fundamentally reviewed the risk register template based on feedback from users :

Page 9: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Key Changes – The Template

· A revised weighted 5×5 risk matrix with simpler likelihood & impact definitions that produces easier to understand scores

· The use of dropdown menus to make input easier as well as contextual help and where appropriate, data validation

· Improved presentation of the register including a ‘Top 10’

Page 10: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Key Changes – The Risk Assessment Methodology· It uses current mitigated risk

assessment (i.e. assessing the likelihood and impact of the defined risk based on actions implemented to date (completed or on-target).

· Pre / post mitigation risk assessment is not assessed / recorded.

Page 11: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Likelihood & Impact

Scale Likelihood Scale Impact

Negligible1

Not Expected to Happen (<1%)

Negligible1

Negligible impact on Service/Project Delivery

Low2

Could Happen (2 – 20%)

Small2

Small impact on Service/Project Delivery

Medium3

Quite Often Occurs(21% - 49%)

Medium3

Medium impact on Service/Project Delivery which may result in not meeting

objectives

HighMore Than Even Chance

(50% - 95%)High

4

Severe threat to Service/Project Delivery which may result in not meeting

objectives

Very HighCritical- almost certain

(96%-100%)Critical

5Disastrous with Objectives not being Met

Page 12: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Impact

Impact Cost Time Quality

Negligible Variations manageable by virement against internal budget headings

Slight slippage against internal targets

Slight reduction in quality/scope with no overall impact on usability/standards

Low Requires some additional funding from Service

Slight slippage against key milestones or published targets

Failure to include certain 'nice to have' elements or 'bells and whistles' promised to stakeholders

Medium Requires significant additional funding from Service/Council

Delay affects key stakeholders and causes loss of confidence in the project

Significant elements of scope or functionality will be unavailable

High Requires significant reallocation of Council funds (or borrowing) to meet objectives

Failure to meet key deadlines in relation to the financial year or strategic plan

Failure to meet the needs of a large proportion of stakeholders

Critical Increases threaten viability of Service

Delay jeopardises viability of Service

Service outcomes effectively unusable

Page 13: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Key Changes – Action Planning

· It allows improved action planning that, whilst removing the detailed plans from the register, ensures there are robust monitoring arrangements in place.

Page 14: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Key Changes – Reporting

· Improved presentation of the register including a ‘Top 10’ Risk report and the ability to tailor presentation by hiding columns

· The introduction of risk categorisation and risk score tracking allowing us to examine risk trends in more detail

· The introduction of graphical reporting that can be used to report on the contents of the register

Page 15: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Key Changes– The Future

Page 16: Everyone is a risk manager Risk & Opportunity Management

Everyone is a risk manager

Questions?