every connection has a starting point. web scale management services chris thewlis regional manager...
TRANSCRIPT
EVERYCONNECTI
ONhas a
starting point.
Web Scale Web Scale Management Management ServicesServices
Web Scale Web Scale Management Management ServicesServices
Chris ThewlisRegional Manager Australia/ New Zealand
The world before Web Scale:Finding that “special something…”The world before Web Scale:Finding that “special something…”
A diagram might look like…A diagram might look like…
GarageSaleYellow
Pages
PhoneSales
CatalogBuyers Advertisers
SellersSelf
Service
Retailer ResellerWholesaler
InfomercialWantAds
FleaMarket
RetailStores
Circular
With Web Scale:Matches sellers, items and buyersWith Web Scale:Matches sellers, items and buyers
Changing demandChanging demand
Changing collectionsChanging collections
Trend in current economic climate: CirculationTrend in current economic climate: Circulation
http://www.secstate.wa.gov/_assets/library/libraries/libDev/usage.pdf
Libra
ry U
sage
Library services in changing timesLibrary services in changing times
Library Budgets
Have the systems we use to deliver services kept pace with the changing nature of our users and our collections?
OR
Are libraries being held back by:
•Many systems to support
•Large investment in maintenance
•A fragmented Web presence
Questions to ask ourselvesQuestions to ask ourselves
Today’s agendaToday’s agenda
• Libraries are doing more than ever
• Silos, costs, time requirements, inefficiency are hindering libraries
• Cloud computing has helped other industries
• OCLC members have been building “cloud” services 40 years
• OCLC Web-scale Management brings the power of the cooperative to core services
• Frees member libraries to focus more on their communities
How doing more created the current library technology
infrastructure
How doing more created the current library technology
infrastructure
In the 1970s…In the 1970s…
ILS
OPAC
Circulation
CatalogingUsersPrint
Vendors
Library
In the 1980s…In the 1980s…
ILS
OPAC
Circulation
CatalogingUsersPrint
Vendors
LibrarySelf
Service
National/GlobalSystem
ConsortialSystem
CatalogingUtility
Acquisitions
In the 1990s…In the 1990s…
ILS
OPAC
Circulation
CatalogingUsersPrint
Vendors
LibrarySelf
Service
National/GlobalSystem
ConsortialSystem
CatalogingUtility
AcquisitionsA to ZList
ElectronicVendor
Resolver
ERM
In the 2000s…In the 2000s…
ILS
OPAC
Circulation
CatalogingUsersPrint
Vendors
LibrarySelf
Service
National/GlobalSystem
ConsortialSystem
CatalogingUtility
AcquisitionsA to ZList
ElectronicVendor
Resolver
ERM
InstitutionalRepository
Meta-search
Web scale value propositionWeb scale value proposition
70%
30%
INFRASTRUCTURE
INITIATIVE
Amazon.com: http://www.slideshare.net/goodfriday/amazon-web-services-building-a-webscale-computing-architecture
Before cloud computing…After cloud computing…
What if…What if…
UsersPrint
Vendors
LibraryOPAC
ILS
Circulation
Cataloging
SelfService
Acquisitions
CatalogingUtility
National/GlobalSystem
ConsortialSystem
ElectronicVendor
A to ZList
Resolver
ERM
InstitutionalRepository
Meta-search
Data
Library
UsersSupplier
s
Partners
Library
UsersSupplier
s
Partners
Efficient storage of data in the cloud:Common use dataEfficient storage of data in the cloud:Common use data
Bib
Holdings
UserContribute
d
Common Use Data
Users
Partners
Suppliers
Library
UsersSupplier
s
Partners
Data by Agreement
PatronAuth
CircCounts
Ordering
Licenses
Common Use Data
Library
Efficient storage of data in the cloud:Data by agreementEfficient storage of data in the cloud:Data by agreement
Library
UsersSupplier
s
Partners
Users
Partners
Suppliers
Efficient storage of data in the cloud:Private dataEfficient storage of data in the cloud:Private data
Private Data
Data by Agreement
Common Use Data
Patron
C’Out
OrderDetails
Licensing
Library
Data
Library
UsersSupplier
s
Partners
RolesRoles
Aggregators
BookSellers
Jobbers
LocalUsers
LocalVisitors
WorldwideUsers
Partners
Libraries
SearchEngines
Utilities
Consortia
SocialSites
Data
WorkflowWorkflow
Library
UsersSupplier
s
Partners
Data
Library
UsersSupplier
s
Partners
OCLC Members: Building Web Scale for 40 YearsOCLC Members: Building Web Scale for 40 Years
1970’s:Cataloging
1980’s:ResourceSharing
1990’s:Online
Databases
2000’s:Virtual Reference
Collection AnalysisNextGen Discovery
2010’s:Web-Scale
Management
Summary of what Web Scale gets youSummary of what Web Scale gets you
1.Leverages shared data
2.Improves interoperability
3.Releases staff to create and implement innovation
Data
Web-scale Management ComponentsWeb-scale Management Components
Library
UsersSupplier
s
Partners
Next steps: StrategyNext steps: Strategy
Helene Blowers Digital Strategy Director,
Columbus Metropolitan Library
John Helmer Executive Director, Orbis Cascade Alliance
Jan Ison Executive Director, Lincoln Trail Libraries System
David Lankes Associate Professor, Syracuse University
Web scale Management Services Library Advisory CouncilStrategic direction, reality checks and moral support
Sarah McHughStatewide Projects Librarian, Montana State Library
Mary PiorunAssociate Director,University of Mass. Medical Center Library
Tim RogersExecutive Director, NCLIVE
John TeskeyDirector of Libraries, University of New Brunswick
Andrew PaceOCLC, ex officio
Next steps: ExecutionNext steps: Execution
Web-scale management services Steering Committees
• Access services, technical services, systems and management workflow experts
• Will be comprised of pilot participants at the start
Test/pilot sites
• Orbis Cascade Alliance
• Linfield College (with general assistance from the Alliance)
• Pepperdine University Libraries
• Idaho Commission for Libraries
• Boundary Public, Payette County Public, CIN
• CPC (Craven, Pamlico, Carteret) Regional Libraries (NC)
“Library Web scale”“Library Web scale”
Libraries worldwide 1,212,383
Books: physical processing 15,517,196,010
Back-office transactions 61,879,349
OPAC searches105,607,800,600
Database searches 36,555,852,000
Circulation / ILL 4,983,393,968 + Adds/deletes; patron record maintenance, etc.
____________________________________________________________________
Annual transactions 166,041,975,140
18,954,563 transactions / day 5,265 transactions / second
Worldwide libraries and worldwide library transactions
Possible with a handful of commodity servers
“Library Web scale”“Library Web scale”
Libraries worldwide 1,212,383
Books: physical processing 15,517,196,010
Back-office transactions 61,879,349
OPAC searches105,607,800,600
Database searches 36,555,852,000
Circulation / ILL 4,983,393,968 + Adds/deletes; patron record maintenance, etc.
____________________________________________________________________
Annual transactions 166,041,975,140
18,954,563 transactions / day 5,265 transactions / second
Worldwide libraries and worldwide library transactions
Possible with a handful of commodity servers
WorldCat.org aggregates Web searches,sending traffic back to libraries
WorldCat.org aggregates Web searches,sending traffic back to libraries
595,310,617
32,674,282
The questions we hear the most…The questions we hear the most…
How can we help users find all our materials?
How can we make it easy for people to get what they need?
How can our library be more visible on the Web?
Is there a better way to leverage the work of other libraries?
What are options and future direction with WorldCat Local?
Single-search access through WorldCat LocalSingle-search access through WorldCat Local
Local systems
Group availability
Resource Sharing
Electronic delivery
Get it
One
result setOne search
Local catalog
Group catalog
WorldCat
Electronic resources
Digital collections
3rd party databases
Find it
allallfindfindHow can we help users
find all our materials?
Connect users to all your materialsConnect users to all your materials
EBSCO
All OCLC materialsin one placeAll OCLC materialsin one place
NetLibrary FirstSearch
CAMIOArchive
Grid
ECOArticleMetadata
OAIster
… and more… and more
Wilson
WorldCat Local
CSA
HAPIJSTOR
Simplify access across formats and collectionsSimplify access across formats and collections
Li
OurLibrary.edu
find it
LIBRARY CATALOGfind it
CONSORTIA CATALOGfind it
DATABASES
find it
JOURNALS
find it
DIGITAL REPOSITORY
Simplify access across formats and collectionsSimplify access across formats and collections
Li
OurLibrary.edu
find it
LIBRARY CATALOGfind it
CONSORTIA CATALOGfind it
DATABASES
find it
JOURNALS
find it
DIGITAL REPOSITORY
AllArticlesCDsDVDsBooks
find it Search all
Search OurLibrary and Beyond
How WorldCat Local Single search works
How WorldCat Local Single search works
WorldCatwith your
libraryholdings
WorldCatwith your
libraryholdings
OCLCLicensed Content
OCLCLicensed Content
Non-OCLCLicensedContent
(Coming Soon)
Non-OCLCLicensedContent
(Coming Soon)
RemoteIndex
RemoteIndex
RemoteIndex
RemoteIndex
Central Index
Central Index
Remote Index
Remote Index
WorldCat Local
Benefits of single-search accessBenefits of single-search access
Simple, integrated access
Discovery of more resources
Local resources featured in search results
to getto geteasyeasyHow can we make it
easyfor people
to getwhat they need?
Simplify how people get thingsSimplify how people get things
Li
OurLibrary.edu
LIBRARY CATALOG
CONSORTIA CATALOG
Local Catalog
What I Want X
Consortial Catalog
What I Want X
ILLeResources
OurLibrary.edu
WhatI WantPrevie
w
Find a copy in the library
OurLibrary.edu
0 of 2 available
Our Consortia
4 of 4 available
WorldCat Libraries
WorldCat Libraries own this item
-
+
+
+
What I Want: aka, The Thing I’m Looking For
Publisher: Imaginary Works
Edition/Format: Article : English
Find a copy online: http://whatiwant2006.pdf-
WorldCat Local availability based on ILSWorldCat Local availability based on ILS
Current interoperable ILSs
• Ex Libris Aleph (via Z39.50)
• Ex Libris Voyager
• SirsiDynix Horizon
• SirsiDynix Symphony
• SirsiDynix Unicorn
• Innovative Interfaces Millennium
• Innovative Interfaces INNOPAC
Interoperability with other ILSs
• Now
• Branded interface, search box
• Local resources featured in search results
• Coming very soon
• Prominent link to local catalog to be added on detailed record
• APIs for local development of additional interoperability
Configuration and interoperabilityConfiguration and interoperability
Library branding
• Interface
• Search box
Custom Web links
Interoperability with existing ILS
Interoperability with resource sharing services
Link to OpenURL resolver for access to online full text
Example SiteExample Site
Brief Records DisplayBrief Records Display
Full Record DisplayFull Record Display
Tools enable user interactionTools enable user interaction
Personal profile
Lists
Citations
Tagging
Saved searches
visiblevisiblemoremoreHow can our library be
more
visible on the Web?
Put your custom WorldCat Localsearch box on any Web sitePut your custom WorldCat Localsearch box on any Web site
find it Search
Search OurLibrary and Beyond
Student Resources
Next week is the beginning of
If you have any questions,
office before 5pm on Friday.
Don’t forget to vote for the b
It’s your organization, and an
Look for an updated list of s
there’s something in there for
and if you remember to bring
find it Search
Search OurLibrary and Beyond
History Class Blog
November 19, 2009
No class next week
Please remember to have your papers with you wh
Web services:WorldCat.org and Google BooksWeb services:WorldCat.org and Google Books
WorldCat widgetsWorldCat widgets
Mobile AppsMobile Apps
WorldCat Local answers the questionsWorldCat Local answers the questions
How can we help users find all our materials?
• WorldCat Local puts all your physical, electronic and digital collections in one search
• All electronic materials from OCLC in one search
• Non-OCLC resources available in one search
How can we make it easy for people to get what they need?
• WorldCat Local interoperates with your existing services, connecting users to the best delivery option available.
• Tools make materials more useful, encourage repeat visits and provide more opportunities for interaction
WorldCat Local answers the questionsWorldCat Local answers the questions
How can our library be more visible on the Web?
• WorldCat partnerships with leading Web services
• Two-way integration with Google Books
• Aggregation of search engine ranking
• Portable tools, APIs, widgets and apps.
Is there a better way to leverage the work of other libraries?
• OCLC members have a rich history of working together to increase efficiency and reduce costs.
Success in the numbers: Macalester CollegeSuccess in the numbers: Macalester College
Traffic to OpenURL resolver
from WorldCat Local:
125118 337
3002
5084
7740
3219
230
2193
4531
6844
June 08 July 08 Aug 08 Sept 08 Oct 08 Nov 08
Requests
Clickthroughs
WorldCat Localadded
Success in the numbers: Willamette UniversitySuccess in the numbers: Willamette University
ILL article
requestsup 21%
Resolverhits to
electronicresources
up 58%
ILL bookrequests
Up 270%
Questions ?Questions ?