evaluation 2.0: trends, new ideas, cool tools cindy olney nn/lm outreach evaluation resource center...
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Evaluation 2.0: Trends, New Ideas, Cool Tools
Cindy OlneyNN/LM Outreach Evaluation Resource Center
January 22, 2015
My Mission
Help others use the evaluation process to• Engage and learn• Find meaning • Motivate and foster
change• Advocate
Prehistoric evaluation tools
The New Era of Evaluation
My time management viz
Trends:Interaction and Engagement
VisualCommunication
More pictures,fewer words
Data Dashboards
The perfect metric
We cannot emphasize it enough—the success of your dashboard will come down to your ability to distinguish between useful, productive information and interesting but extraneous information.
- Juice Analytics- “A Guide to Creating Dashboards People Love to Use”
CDC Healthy People 2020
Infographic
Stages ofInfographic
Design
Use alternative formats for written reports
Duarte.com provides free downloadable slidedoc templates
In fact, this book is a slidedoc
Think beyond still images
…the visual-centric social networks have seen explosive growth and valuations…
--Cameron Uganec, Social Media and Storytelling, Part 4, HootSuite
“Visualizing Mill Road”
Source: Koeman, L., Kalnikaite, V., Rogers, Y. & Bird, J. (2014)
Story Telling
People engage through stories
Appreciative Inquiry:Sharing peak experiences and
aspirations
Basic AI Questions
• Tell me a story about the best experience you have had with our library.
• What did you value most about that experience? Why was that experience important to you?
• What services or opportunities do you wish the library offered users like you? What could make the library an even stronger asset to you?
Most Significant Change Method
Basic MSC Questions
• What is the most significant change you have experienced since________
• Why was this change so significant to you?• What different has it made already? What
difference will it make in the future?
Photovoice: Telling stories through pictures
Pictures from 2013 and 2014 !VIVA! Photovoice Assessment Project. Used with permission.
The Photo-Story Template
• Describe the picture (Who is in it? What are they doing? When did this happen? )
• What happened as a result of your teaching this person or these people about MedlinePlus? (How did it help them? What did they do differently?)
• Why do you consider this change important?
Technology
Cell Phone Statistics“34% of cell
Internet users go online mostly using their phones, and
not using some other device such
as a desktop or laptop computer.”
-- Pew internet: Mobile, Pew Internet and American Life Project, 2013.
Online view of a questionnaire
Mobile view with one-question per page format
Point-of-contact feedback
Quick Tap Survey
Quick Tap Survey Yes/No question
Quick Tap Survey Multiple Choice Screen
Quick Tap Survey Zip Code Screen
Analytics for a Quick Tap Survey
Charts and download options for Quick Tap Survey
Poll Everywhere
Sample Poll Everywhere bar chart
Padlet: The “Comment” Wall
Example of a Padlet Wall
Eval 2.0 Take Home Engage
OERC Contact InformationWeb site: nnlm.gov/evaluationBlog: nnlm.gov/evaluation/blog
Twitter: @nnlmOERC
Cindy OlneyActing Assistant [email protected]
CREDIT SLIDE
My time management system was adapted from a process developed by business coach Lauren Dearing Russo (laurendrusso.com)