evaluating truthfulness and credibility
TRANSCRIPT
The Emotional Intelligence Academy - ETaC 1
Evaluating Truthfulness and Credibility
Delivered by Paul Ekman International (PEI) in partnership with The Emotional Intelligence Academy (EIA)
EIA, 1 Express Networks, 1 George Leigh Street, Manchester, M4 5DL
+44 (0) 161 413 8930
www.eiagroup.com
The Emotional Intelligence Academy - ETaC 2
Identify hidden messages & deception in others, enhance your ability to analyse verbal & nonverbal behavioural cues, and develop robust questioning strategies to elicit valuable information from others
If your role requires you to have a firm grasp of the truth, seek out deception, and obtain the full story, then Evaluating truthfulness and Credibility is the course for you.
This three-day course will teach you how to read and evaluate others through their verbal and nonverbal behaviours and use this skill to accurately evaluate their credibility or uncover any deception.
In most interactions, individuals put too much emphasis on the spoken word. This approach results in a significant loss of information and is ineffective in assessing the credibility of others.
During this program you will go far beyond just analysing the words, you will learn how to read and interpret all 5 core channels of communication and how these can be used to expose the true thoughts of others.
As well as the unique five channel approach, you will also learn about memory, and how you can work out whether a statement of an event is remembered or being constructed through scientific content analysis.
All delegates receive a graded Certificate signed by Dr. Paul Ekman on completion of the course.
The 5 core channels of communication
Facial expressions.
Body language.
The voice (Pitch, tone, and volume).
Verbal style (The way a person talks).
Verbal content (The words a person uses).
During this course you will:
Analyse the psychological processes that occur when people lie.
Develop your ability to assess the credibility of others through their verbal and nonverbal behaviours.
Practice and hone your deception detection skills using real participants and live exercises
Learn how to spot hidden displays of emotions through a person’s Micro facial expressions using Dr. Paul Ekman’s pioneering training techniques.
Employ an effective interviewing model that will enable you to elicit valuable information from others.
After this course you will:
Identify the importance of baselines and when they occur.
Take a structured approach to the detection of leakage.
Identify and evaluate ‘hotspots’.
Carry out hypothesis testing.
Identify and evaluate clues to lying and truth telling.
Adopt active listening and observation skills.
Utilise these skills to evaluate truthfulness and credibility.
Evaluating Truthfulness and Credibility
The Emotional Intelligence Academy - ETaC 3
Who is Dr. Paul Ekman?
Dr. Ekman is one of the worlds leading researchers within the fields of communication, emotion, and deception.
He was the first person to scientifically prove the existence of seven universal facial expressions of emotion as previously suggested by Charles Darwin.
These seven universal expressions are: happiness, disgust, contempt, surprise, anger, sadness, and fear.
With over 40 years of research behind him, dr. Ekman is regarded as one of the most influential and important scientists in the world, and you can see his work being utilized by Disney Pixar, The Department of Homeland Security, Health Service, Apple, and Emirates airlines.
What kind of people attend?
The Evaluating Truthfulness and Credibility course attracts a wide variety of people who want to advance their people reading skills, whilst also becoming better at controlling their own emotional impulses.
We find this course to be popular with those who work in a customer facing role where their success relies heavily on maintaining a constructive and healthy relationship with those they interact with.
These roles include – managers and leaders, teachers, recruitment, PR, customer service, therapy, training, coaching, and consulting.
Will I receive a certificate?
Yes! All those who attend the course and complete a post-test following the course receive a certificate signed by Dr. Ekman!
Evaluating Truthfulness and Credibility Details
The Evaluating Truthfulness and Credibility course covers the psychological models behind truth and lies, plus the skills required to identify ‘Hotspots’ (instances when the strain between what we are thinking and what we are feeling produce observable/audible leakage across the five channels).
The course is designed to help you to read and evaluate the degree of truthfulness and credibility in what others are communicating to you.
The courses are enriched with unique content, using videos of truth-tellers and liars from high-stake contexts such as international Embassy visa applications, scientifically validated experiments conducted by Prof Paul Ekman himself and extracts of CEOs from commercial investment contexts.
Delegates of this course will also use live practice sessions to build knowledge, skills, and application with high-quality feedback from the Paul Ekman Approved Trainers.
Experienced Tuition
The course modules are taught by a team of experienced professionals with a passion for the subjects covered throughout and have also applied the knowledge and skills they cover in real-world, high-stake environments.
Dr. Paul Ekman Approved Course
“ In any transaction that matters whether it’s between lovers, between parent and child, between salesman and client, between doctor and patient, between suspect and interrogator, between adversaries at an election, emotion is what we’re looking for. Emotions tell us what matters. ”
- Dr. Paul Ekman
The Emotional Intelligence Academy - ETaC 4
The Emotional Intelligence Academy - ETaC
Evaluating Truthfulness and Credibility
Enrolment and Applications
Applications for the programme are now open.
Prospective students should apply at least a month before a course begins to secure their place.
Student Investment
There are two methods available to secure your place:
Pay in Full: £2,020
Payment via Deposit & Instalments
Staged payment plans and finance options are available, please contact us to discuss your requirements.
Travel and Accommodation
Travel and accommodation are to be arranged and funded directly by you once enrolment is confirmed.
We would be happy to provide recommendations based on your budget and requirements.
Register your interest today
Phone: +44 (0) 161 413 8930
Email: [email protected]
Web: www.eiagroup.com
Address: EIA, 1 Express Networks, 1 George Leigh Street, Manchester, M4 5DL UK
ETaC Key Dates and Details
See the course page on our website for the latest dates and more information:
www.eiagroup.com/etac
Please do not book flights or accommodation until confirmed dates have been provided.