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2 Evaluating the Quality of Information for Sickle Cell Anaemia Patients on the Web A study submitted in partial fulfilment of the requirements of Master of Science in Information Management At The University of Sheffield By Ore-Ofe Oladiran Registration Number (SpLD 130117788) September 2014

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Evaluating the Quality of Information for Sickle Cell Anaemia Patients on the

Web

A study submitted in partial fulfilment of the requirements of Master of Science in Information

Management

At

The University of Sheffield

By

Ore-Ofe Oladiran Registration Number (SpLD 130117788)

September 2014

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ABSTRACT

Background

With the easy access to information on the internet, many people of the public have

resorted to researching various symptoms and treatments of medical conditions.

Despite the fact that the masses have been advised to consult medical

professionals, some do not heed this advice. The information that is provided on the

internet is of various quality standards. Therefore, one may wonder about the quality

of information on the internet for sickle cell anaemia patients. There are various tools

that have been developed in order to assess the quality of information on health

related websites. Additionally, a disease specific tool was developed solely for this

study. Lastly, the readability of the websites is a factor that needs to be scrutinised.

Aims

The main aim of this study is to evaluate the quality of information for sickle cell

anaemia patients on the internet.

Methodology

The term ‘sickle cell anaemia’ was entered into the search box in order to retrieve

the websites that a patient would likely stumble across. A total of fifty websites were

selected from both Yahoo and Google search engines were retrieved. The HON

Code, DISCERN (generic tools), Flesch Readability Ease, Flesch-Kincaid Grade

Level (readability tools) and the sickle cell anaemia tools were used to assess the

websites. Additionally, the tools were analysed for their reliability, validity and

feasibility.

Results

Firstly, it was discovered that majority of the websites do not discuss possible

consequences if treatment is not sought. Secondly, majority of the websites do not

provide an online community group or allow patients to share their experiences. The

readability tests showed that 90% of the websites had a grade level score above 6.0-

7.9 whilst the maximum level is 6.

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Conclusion

Majority of the websites performed well when analysed by the evaluation tools.

However, 90% of them performed poorly in terms of the readability of the websites.

The internet is a useful resource for patients and their families/carers. Nevertheless,

it is still advisable for patients to refer to a medical practitioner before attempting to

start any form of treatment (home remedies included).

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Contents CHAPTER 1: INTRODUCTION & CONTEXT........................................................................ 7

1.1 Introduction to the Study .............................................................................................. 7

1.2 Brief Explanation of Sickle Cell Anaemia Disease ....................................................... 7

1.3 Research Aims and Objectives .................................................................................. 10

1.4 Structure of the Dissertation ...................................................................................... 10

1.5 Summary ................................................................................................................... 11

CHAPTER 2: LITERATURE REVIEW ................................................................................. 12

2.1 Introduction ................................................................................................................ 12

2.2 Sources and Search Strategy .................................................................................... 12

2.3 Health Information on the Internet.............................................................................. 13

2.4 Health Information in Regards to Medical Conditions ................................................ 13

2.5 Information Needs of Sickle Cell Anaemia Patients ................................................... 15

2.5.1 Sickle Cell Anaemia Websites ............................................................................. 18

2.6 Tools Used In Evaluating the Quality of Health Information ....................................... 19

2.7 Summary ................................................................................................................... 20

CHAPTER 3: METHODOLOGY .......................................................................................... 21

3.1 Introduction ................................................................................................................ 21

3.2 Research Approach ................................................................................................... 21

3.3 Website Selection Method ......................................................................................... 22

3.4 Tools for Data Collection ........................................................................................... 23

3.5 Search Strategy ......................................................................................................... 25

3.6 Selection and Application of Tools ............................................................................. 25

3.7 Summary ................................................................................................................... 25

CHAPTER 4: RESULTS ..................................................................................................... 27

4.1 Introduction ................................................................................................................ 27

4.2 Description of the websites ........................................................................................ 27

4.3 Results of information quality assessments by each tool ........................................... 28

Figure 4.6 Results of information quality using the evaluation tools (Sites 20 -38)

........................................................................................................................................... 32

4.4 Readability Scores ..................................................................................................... 33

4.5 Histogram Graphs ..................................................................................................... 38

4.6 Reliability, Feasibility and Validity of Tools ................................................................. 43

4.7 Summary ................................................................................................................... 48

CHAPTER 5 DISCUSSION ................................................................................................. 49

5. 1 Introduction ............................................................................................................... 49

5.2 Information of the Quality of Information .................................................................... 49

5.3 Appraisal of Evaluation Tools .................................................................................... 50

5.4 Summary ................................................................................................................... 51

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CHAPTER 6 CONCLUSIONS ........................................................................................... 53

6.1 Introduction ................................................................................................................ 53

6.2 Key Findings: Quality of Information on Websites for Sickle Cell Anaemia Patients ... 53

6.3 Achievements of Aims and Objectives ....................................................................... 53

6.4 Contribution of this Study ........................................................................................... 54

6.5 Limitations of study .................................................................................................... 54

6.6 Recommendations for Future Research .................................................................... 55

6.7 Summary ................................................................................................................... 55

REFERENCES ................................................................................................................... 56

APPENDICES ................................................................................................................. 61

Appendix 1: List of Websites ........................................................................................... 61

Appendix 2: Evaluation Tools .......................................................................................... 63

Appendix 3: Results of Evaluation Tools .......................................................................... 68

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CHAPTER 1: INTRODUCTION & CONTEXT

1.1 Introduction to the Study

This dissertation is aimed at answering the research question which is to ‘Evaluate

the Quality of Information for Sickle Cell Anaemia Patients on the Web’. An in- depth

discussion is given for the importance for patients to have access to good quality

information via the internet. An analysis of fifty websites is given. The researcher

retrieved these websites by using the two of the most common search engines which

are Google and Yahoo. Upon completion of the analysis of the websites, the

researcher presents the websites that provide quality information through the use of

five data analysis tools.

1.2 Brief Explanation of Sickle Cell Anaemia Disease

Sickle cell anaemia was not known until the early 1900’s- even after the discovery of

the disease, it was “described as a very rare entity” (Reynolds: 1965, pp. 14). The

sickle cell condition is a genetic/hereditary blood condition (WHO: 2005).

The table overleaf indicates how the HbSS gene of sickle cell anaemia is inherited

from both parents (Dyson: 2005, pp. 6 and Huntsman: 1987, pp. 7&8).

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Table 1.1 Genetic Breakdown of Sickle Cell Anaemia

Gene inherited from a

carrier father (HbAS)

Gene inherited from a

carrier mother (HbAS)

βA βS

βA AA

Person with the usual

haemoglobin/without the

trait

AS

A carrier of sickle

cell/sickle cell trait

βS AS

A carrier of sickle

cell/sickle cell trait

SS

A person with sickle cell

anaemia

HbAA is said to be the normal haemoglobin

HbAS is a carrier of sickle cell

HbSS is sickle cell anaemia

Table 1.1 shows how the sickle cell anaemia gene can be inherited from the parents.

During reproduction, there is a 50% chance of having an offspring with the HbAS

gene; 25% chance of HbAA gene; and a 25% chance of a couple who both have the

HbAS (carrier of sickle cell) to reproduce an offspring with the HbSS (sickle cell

anaemia) gene.

Sickle cell anaemia screening is done by the health practitioner performing a full

blood count on the patients’ blood. The blood sample taken is tested for the

haemoglobin ‘S’. On the occasion that the blood sample is positive, it is deduced that

the patient does in fact have sickle cell anaemia. Testing in infants has been noted to

be quite crucial. Once the condition has been identified, family members can receive

adequate counselling on caring for the infant and attain an improvement on the

quality of life. This has been found to reduce the mortality rate of infants with sickle

cell anaemia. (Ryan, Bain, Worthington, James, Plews, Mason, & Streetly: 2010;

Yang, Andrews, Peterson, Shah & Cepeda: 2000).

Sickle cell anaemia disease is now widely spread, affecting not only the ‘Black’

populations of Africa America and Caribbean, but Greece, Turkey, Saudi Arabia,

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India, Pakistan, Bangladesh, China and Cyprus nationalities as well (Midence &

Elander: 1994). Having said this, the researcher is passionate about this disease

because she has formed relationships with many people who have sickle cell

anaemia. In certain parts of the world (especially West Africa) some individuals feel

restricted to talk about their condition. With such an attitude, one can only wonder if

there is good, solid quality information about this condition on the internet. As more

individuals are being diagnosed with this condition, it is imperative that the

information supplied by various websites is accurate.

It has been made mention that the World Health Organisation (WHO) has now

recognised sickle cell disease as a major health problem (Midence & Elander :1994).

According to (WHO: 2005), Sickle cell anaemia is a “common genetic condition due

to haemoglobin disorder”. Tsai (2004) states that sickle cell disease is a “family of

blood disorders”. These include sickle cell anaemia (blood composition of HbSS),

sickle cell disease (blood composition of HbSC- a milder form) and βThalassemia

(blood composition of HbβThal). The common ground for all these conditions is that

the red blood cells have the tendency to sickle (form a crescent shape) due to

numerous factors that will be discussed in Chapter Two.

Weaver, Thompson, Weaver & Hopkins (2009) noted that an increasing amount of

individuals have become self- reliant and seek information about medications and

other forms of treatment on the Internet. With this in mind, it is imperative that the

sickle cell anaemia patients have access to quality information on the Internet.

According to Bouchier and Bath (2003), it is important for patients and carers to

have access to quality health-related information via the Internet in order to allow

them to take greater responsibility in healthcare decisions. This could possibly relate

to the fact that the health-related information is the most sought out information on

the Internet (Esyenbach & Kohler: 2003).

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1.3 Research Aims and Objectives

Now that Sickle Cell Anaemia has been defined. It is imperative to outline the aims of

this study. The aim of this study is to evaluate the quality of information for Sickle

Cell Anaemia patients on the web. The evaluation will be conducted by the use of

five data analysis tools namely: HON Code, DISCERN, Flesch Reading Ease and

Flesch-Kincaid Grade Level and Sickle Cell Anaemia tools. This will be discussed

further under ‘Methodology’.

The objectives of this research are:

1. To evaluate quality of Sickle Cell Anaemia websites using generic health

evaluation tools

2. To identify the most accurate websites for Sickle Cell Anaemia patients and

their carers

3. To inspect the proposed evaluation tools for validity, feasibility and reliability in

measuring the quality of information

4. To develop a disease specific tool for the evaluation of Sickle Cell Anaemia

websites based on information derived from the literature.

1.4 Structure of the Dissertation

This study is divided into six sections that are as follows:

Chapter One- Introduction to the research of sickle cell anaemia

Chapter Two- Covers the literature review in terms of sickle anaemia disease

and information provided on the internet; and the importance of quality health

information on the internet

Chapter Three- Highlights the methodology used to carry out the research

Chapter Four- Discusses the results from the analysis of the websites

Chapter Five- Is the discussion if the results in detail with use of various form

of graphs

Chapter Six- The researcher’s conclusions and recommendation of the use of

the analysed websites is presented in this chapter.

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1.5 Summary

With the development of technology, acquiring health-related information has

become an easy feat. It is of the utmost importance that information acquired over

the internet is of the highest standards. As this condition is one that has not been in

the public’s eye in comparison to other medical conditions, patients need to be

aware of the websites that have been proven to deliver reliable, quality information.

Chapter Two discusses the disease at hand and the importance of quality health

information on the internet

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CHAPTER 2: LITERATURE REVIEW

2.1 Introduction

Chapter One provided a brief description of the sickle cell anaemia condition. In

order to appreciate the study further, the researcher conducted a literature review.

This review provides details on the quality of health-related information on the

internet in regards to specific medical conditions and an understanding of the tools

used to analyse the data retrieved from the websites. A brief description on how the

researcher obtained the websites used for the evaluation is outlined in this chapter.

2.2 Sources and Search Strategy

The purpose of the literature review section is to discover studies that have been

conducted on similar topics. The importance of the literature review chapter for this

particular dissertation is for the facilitation on the sickle cell anaemia tool that will be

used for analysing the data that will be retrieved from the websites. This is essential

as the researcher will be aware of the information needs of sickle cell anaemia

patients.

Searchable database of multiple journals can be found on the internet (Hewson,

Yule, Laurent & Vogel: 2003, pp.11). The databases that were utilised during the

months of June and July 2014 are as follows: ScienceDirect, British Medical Journal

(BMJ), Medline, Web of Science and Scopus.

The search phrases below were inputted into the ‘search box’ of each database:

Health information on the internet

Quality of health information on the internet

Quality of information in regards to specific medical conditions on the internet

Importance of quality health information on the internet

Sickle cell anaemia

Sickle cell anaemia patients’ information needs

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2.3 Health Information on the Internet

According to Smith & Koehlmoos (2011) ‘healthcare’ can be defined as “health

knowledge for prevention and treatment of disease rather than routine statistical

data”. It has been noted that patients, health practitioners and health organisations in

some low and middle income countries have insufficient information. The prior said

authors documented that about 80% of children in Africa die before arriving at a

health facility

Dr. Dzenowagis (chief scientist at WHO) had this to say about health-related

websites on the internet- “Some sites are simply dangerous” (Brown: 2002). The

quality of health-related information has been of concern (or interest) for many health

practitioners over the years. The earliest recorded time is the mid- 1990s (Gagliardi

& Jadad: 2002). According to Eysenbach & Diepgen (1998), the term ‘quality’ is

defined as “the totality of characteristics of an entity that bear on its ability to satisfy

stated and implied needs”. The aforementioned authors explained that in order for

quality to be measured, it must be translated into a “set of quantitative or qualitative

stated requirements” that echo the implied needs. It would be ideal to have

standardised medical publications on the internet, though this may be termed as

unrealistic. Therefore, there should be basic method for labelling health related

information on and off the internet.In the UK, the government has ensured that

information on the internet is prime and easily accessible to its users (Eaton: 2002).

2.4 Health Information in Regards to Medical Conditions Many studies have been conducted to gauge the level of quality information for

specific medical conditions. Esquivel, Meric-Bernstam, & Bernstam (2006), found in

their study that about two-thirds of breast cancer patients received false information

from the internet. This research was conducted in order to find out how accurate the

information on the internet about breast cancer is. It was discovered that almost half

of the women who had been diagnosed with breast cancer used the internet as a

means of retrieving information on the disease and ways to keep healthy. Most of the

users for the information adequate and based their decisions on healthcare methods

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on the information they received from the internet. Unfortunately, some of the

patients failed to consult their healthcare practitioners on the treatments they chose

to exercise. With patients making decisions without any initial contact with the

practitioner, clinicians are faced with the task of re-informing patients who have been

misinformed.

Additionally, Griffiths & Christensen (2000) conducted a similar study for depression

related information on the internet. Although the authors did arrive at similar findings-

that the information on the internet in regards to depression may not be accurate to a

certain degree. One may argue that the search engines used (DirectHit and

MetaCrawler) influenced the data.

Reichow, Halpern, Steinhoff, Letsinger, Naples & Volkmar (2012) conducted a study

to discover the quality of information available to parent who have children with

Autism Spectrum Disorder (ASD). This study was executed during the years of 2009

and 2011. The search engines that they used were Google, Bing and Yahoo. They

evaluated the websites by using nine characteristics. The characteristics that were

applied are “attribution; authorship; currency; disclaimer; contact information;

promotion of a non-evidence-based treatment; purpose; commercial product or

service; reading level and top-level domain.” On conclusion on the study, it was

recognized that websites from educational (.edu) and government (.gov) instituitions

had “higher standards when placing information on the internet.” This was argued

that sponsors were very particular about the information and how refined it was

before sharing it on the internet.

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2.5 Information Needs of Sickle Cell Anaemia Patients

As mentioned in the previous chapter, sickle cell anaemia is a genetic disease

(WHO: 2005). For this reason, adults who have the intent of reproducing should go

for sickle cell anaemia trait testing as discussed by (Ryan et al: 2010; Yang et al:

2000).

In reference to the table provided in Chapter One, in the event that both the male

and female counterparts have the trait of sickle cell anaemia, during reproduction,

there is a 50% chance of having an offspring with the HbAS gene; 25% chance of

HbAA gene; and a 25% chance of a couple who both have the HbAS (carrier of

sickle cell) to reproduce an offspring with the HbSS (sickle cell anaemia) gene

(Dyson: 2005, pp. 6 and Huntsman: 1987, pp. 7&8). Therefore, one can argue that

adults who wish to procreate need to be aware of the fact that they may be carriers

of a blood condition. This in turn may have an impact on their decision procreate.

In cases whereby they forge ahead and procreate, and the infant in fact has the

medical condition, they will be able to commence treatment from an early stage.

When a child is at the age of six months; sickle cell anaemia can present itself in

various forms. This includes “fever with anaemia and enlarged spleen;

haematological crises in a grossly pale and breathless baby, with enlarged spleen,

with or without fever; puff mess of some fingers, hands or feet in a pale baby with or

without fever; frank osteomyelitis, sometimes bilateral and symmetrical; jaundice with

anaemia and enlarged liver, with or without fever; merely on a pale baby which is

failing to thrive; a pale and lethargic baby” (Nwokolo: 1960). This information is vital

for parents who both have the trait of the medical condition.

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Figure 2.1 Normal Red Blood Cells vs Sickle Cells

Courtesy of Cleveland Clinic

Figure 2.1 represents the sickle cell process in a patient. Vessels become clogged with the sickle

cells. This process is known as a crises- painful course in the life of the patient.

Sickle cell anaemia patients experience a process known as ‘sickling’ or ‘crises’ as

shown in Figure 2.1. This is quite painful process in the bones and muscles of the

patients. This is due to the blockage a sickle cell presents; causing lack of oxygen to

the parts of the body. Sickling can be related to many instances. A few of them could

be skin cooling; emotional stress; physical exertion; pregnancy; infection;

dehydration; drug-induced metabolic acidosis; high altitude; sleep and sleep apnoea.

Sickle cell anaemia patients need to be knowledgeable about this process. As the

causes vary from individual- to -individual, each patient must be aware of what may

trigger the sickling process in their body (Okpala: 2004 pp.47).

Children with sickle cell anaemia have a higher chance of suffering from frequent

strokes than children with ‘normal blood cells’. Stroke in children has multiple

implications- health wise for the children and financially for their carers (Ware et al:

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2007). In order to prevent strokes in children with sickle cell anaemia parents or

caregivers have to take necessary precautions.

Sickle cell anaemia patients must be advised that even though the consistency in

blood transfusions has been known to curb frequentness of stroke, it has also been

found to produce iron overload in the blood (Inati: 2009, pp. 10). Iron overload is

whereby the iron in the body continuously accumulates. This can cause damage to

the organs (Thuret: 2013).

Hydroxyurea (known in the United Kingdom as hydroxycarbamide) is a drug that has

been developed to control sickle cell crisis. It was developed as a means to avoid

frequent blood transfusions (Ware et al.: 2007). Foetal haemoglobin has been known

to be present during the first five years of a child’s life. Thereafter, it is replaced by

the ‘normal’ haemoglobin. Hydroxycarbamide protects sickle cell patients from

painful crisis by the production of the foetal haemoglobin (HbF). Early use of

hydoxycarbamide can protect the patient from experiencing frequent crises pain and

therefore improve the quality of life (Telfer: 2011).

As the patients progress from childhood to adulthood, the crisis pain is not as

frequent, though they are very much still present. This could be attributed to the fact

that the patient has become accustomed to his/her body and develop patterns of

pain management and response (Midence & Elander: 1994).

The care of patients with ongoing pain could pose to be quite challenging for their

carers. This could be due to the fact that they could become dependent pain

relievers (drugs) (NCEPOD: 2008).

With all of this discussion about sickle cell anaemia, it is apparent the patients

require a number of healthcare needs.

Bradford, Roedl, Christopher & Farrell (2012) noted in their study 38.4% that sickle

cell anaemia patients required informational support for their condition. 9.6% of the

patients required emotional support. Parents and other care-givers used social

network sites as a means to provide emotional support. Tangible aid support and

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esteem support were found to be in the lower percentile. But nonetheless, patients

did require support in these forms.

2.5.1 Sickle Cell Anaemia Websites

This day and age is full of the ever changing technological devices that have easy

access to the internet. Therefore, the amount of readily accessible information is

increasing at an alarming rate (Surman & Bath: 2013). Interestingly enough, Brophy

& Bawden (2005) highlights the fact that search engines such as Google have “made

much information searching quicker and much more efficient”. They have also led to

the belief that all information is to be found there and retrieved “without undue effort”

(page 499). With information at their fingertips, patients are readily willingly to take

the initiative in decisions regarding their own healthcare (Surman & Bath: 2013).

Patients or even their carers may visit health-related websites to retrieve information

or guidance based on symptoms or medical conditions (Shuyler & Knight: 2003 and

Khazaal, Chatton, Cochand, Hoch, Khankarli, Khan & Zullino: 2008). Therefore,

there is an increasing need for websites to “present high quality and accurate

information which may help people to make informed choices about their treatment”

(Khazaal et al: 2012).

When using the internet to retrieve crucial information especially health-related, the

information seeker must consider the author’s credentials, resources or accuracy of

data and the date of the material (Hewson et al.:2003, pp. 12).

Many sickle cell anaemia patients have found hydroxycarbamide to reduce the

frequency and severity of their crisis (Ware, Zimmerman, Sylvestr, Mortier, Davis,

Treem & Schultz: 2004). Patients or carers of sickle cell anaemia patients use these

websites in order to gain certain information. The researcher has view majority of the

websites and has found that majority of people affected or know of someone affected

with the condition question the effectiveness of the drug and the side effects

associated with it and how to deal with them. They visit some of the websites to

discover ways in which they can use home remedies to relieve pain in certain areas

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of the body; the type of support that the patient needs from their family, friends and

colleagues.

The researcher has done extensive literature review on this study. Further research

on the importance of quality health- related information on the Internet is still to be

done. Additionally, the researcher aims to fully understand the mission of the sickle

cell anaemia websites.

2.6 Tools Used In Evaluating the Quality of Health Information

It has been noted that there are a number of tools for examining quality and they

keep increasing as the years progress. An example of investigating the quality of

website is via the quality logo which is usually present on the page by the provider.

The logo is displayed only in a case that the website has satisfactorily met all the

provider’s requirements. Users have the right to report the website to the providers if

they are of the opinion that the site may be misusing the logo (Wilson: 2002).

HON was developed by the UN that aims to ensure that the experiences of online

health information seekers are both efficient and adequate. It was developed in order

to guarantee internet users to be circumspect in regards to the health- related

information they retrieve form the internet. The HON Code is based on property,

intention, authorship, qualification, attribution, interactivity and lastly, updates. The

HON Code will be dissected further in the following chapter (Correa, Ferrari, &

Berretin-Felix: 2013). Hirasawa, Saito, Yachi et al (2012), concluded in their study

about the Mediterranean diet users needed to seek the advice of health practitioners

because information on the internet about the diet was inadequate.

DISCERN is a tool developed to in order to analyse the “quality criteria for consumer

health information” (DISCERN: 2014). DISCERN comprises of sixteen questions that

are divided into three sections. The first eight questions is the first section. This is the

readability part of the analysis. The importance of the readability is that it helps to

examine if the source of the information holds any credit. The second section of the

questionnaire is questions nine to fifteen. These questions deal with the treatment

choices. These choices include active treatment, self-care and in some instances- no

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treatment. The final section is question sixteen that aims to assess the general

quality of the information. The rating of each question is numbered one until five.

Five represents the ‘yes’; one is ‘no’; and two to four represents answers that are

‘partial’.

As per mentioned above, sickle cell anaemia require a great deal of information. The

sickle cell anaemia tool is developed to measure the accuracy of the health- related

information about sickle cell anaemia on the websites. The tool will be used to

acquire the quality of information in view of the following:

The sickle cell disease

How the disease is inherited

The effects of sickle cell anaemia to the body organs (mainly kidneys and

lungs)

Pain management and home remedies

Ways of preventing the spread of the disease

Treatments used to manage the disease

2.7 Summary

There are multiple tools that have been developed in order to analyse the

information quality of health-related websites. For this study, the researcher chose to

utilise the HON Code and the DISCERN tools alongside a generic (disease –

specific) tool. As said earlier on in the chapter, sickle cell disease has become a

widespread disease and those infected and affected by it need to be able to acquire

relevant information. Chapter Three discusses the study’s approach in answering the

question of how reliable (and usable) the information provided by the websites is.

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CHAPTER 3: METHODOLOGY

3.1 Introduction

The literature review revealed some rifts in modern day research. Numerous

researchers have conducted similar studies on diseases that are known quite well.

Nevertheless, sickle cell anaemia has not been amongst them. This chapter aims to

discuss the methods used for this research. Additionally, the tools used will be

reviewed in this chapter.

3.2 Research Approach

Quantitative methodology refers to an “objective, formal systematic process in which

numerical data findings... using a deductive process of knowledge attainment

(Charoenruk: 2008, pg.1). Deductive methodology approach can thus be

summarised as the “reconstruction of theory to create a new one” (Khaiklenga,

Wongwanichb & Suijivac: 2013, pp. 1390). This leans towards the deductive

quantitative methodology research. The researcher is interested in measuring the

features of websites in terms of sickle cell anaemia information and how ‘user-

friendly’ it is. A deductive quantitative methodology was appropriate for this study

due to the fact the researcher was basing her research from ‘the general to the

specific’. The focus of this research was on sickle cell anaemia patients. To get a

better understanding of the study at hand, the researcher looked at similar studies in

which the focal point was other diseases such as stroke and multiple sclerosis and

breast cancer.

One can therefore note that the study aims to encompass a comparison of the

websites in the form of statistical data; whilst with the intention of scrutinising similar

studies, focusing on sickle cell anaemia. It can be then said that this is a deductive

quantitative form of research.

In order to achieve the aims that were outlined in Chapter One, there were certain

steps that the researcher needed to take:

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The first step of the study was to conduct a research on similar studies that

concentrated on different diseases

The second step of the study was to determine the generic tools that would be

used for the research

The third step was to develop the disease specific tool

The fourth step was to select the websites from Google and Yahoo search

engines

The fifth step of the research was the analysis of the data and to provide

future recommendations

3.3 Website Selection Method

The sampling method is a mixture between systematic and convenience. Systematic

sampling is when the researcher selects the units directly from the sampling frame.

Convenience sampling is one that is available to the researcher due to its

accessibility (Bryman: 2001, pp. 20). The reason this study is a mixture of these is

due to the fact that the websites are going to be chosen solely on those that are

displayed on the first ten pages of Google and Yahoo and on the set date that the

data will be collected.

The search engines identified for the use of this study will be Google and Yahoo as

they are the most frequently used search engines (Lawrence & Giles: 1998). The

query term that will be entered into the ‘search box’ is “Sickle Cell Anaemia”. This is

the term likely used by patients (or care givers of the patients) searching for

information or alternatively ‘sickle cell’. The former was used in order to encapsulate

as much website that is related to the disease as possible. The websites will be

chosen from the first five pages of the results page of each of the search engines so

as to make the search as broad as possible. This is also taking into account that

most users acquire information that is present in at least the first two pages (Jansen

& Spink: 2005).

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3.4 Tools for Data Collection

In previous research with similar focus area, the tools that were utilised indicate HON

Code, DISCERN, Flesch Reading Ease and Flesch-Kincaid Grade Level (readability

tests) and a specialised tool created for the specific disease. Therefore, the HON

Code and DISCERN tools will be used in conjunction with the Sickle Cell Anaemia

tool as well as the readability tests. These tools will assist in measuring the

feasibility, validity and reliability of the specified websites.

Health-On-the Net (HON) Foundation has “issued a code of conduct for medical

sites” (Boyer, Selby, Scherrer & Appel: 1998). The code of conduct is outlined below:

Authoritative

Complementarity

Privacy

Attribution

Justifiability

Transparency

Financial disclosure

Advertising policy (Health-On-the Net Foundation)

The DISCERN tool is a questionnaire for patients or their carers (people without

expert knowledge) to asses quality of information about their choice of treatment

(Charnock, Shepperd, Needham & Gann: 1999). In this way, the likelihood of biased

results will be reduced (Griffiths & Christensen: 2002).

The Flesch-Kincaid Grade Level and the Flesch Reading Ease are readability tests

that measure the total words, sentences and syllables. From the calculations, the

scores are used to measure how easy or difficult it is to understand. For example, a

score of 90.0-100.0 is said to be understood by an average 11 year old. A score of

60.0-70.0 should be understood by an individual aged 13-15 years. Lastly, a score of

0.0-30.0 is understood mostly by university graduates (Flesh).

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The formula for arriving at the final score is Flesch-Kincaid Grade Level

(0.39 × Average Sentence Length) + (11.8 × Average Syllables per Word) - 15.59

The Flesch Reading Ease Score is calculated by using this formula-

206.835 - (1.015 × Average Sentence Length) - 84.6 × Average Syllables per Word.

(Flesh)

The Sickle Cell Anaemia tool that will be used with the other two as mentioned

above will be designed specifically for the medical condition. It will aim to challenge

the information presented about the condition, the authorship and the validity or how

often the website is updated.

During the data analysis process, the researcher intends to rotate the tools for each

website. An example of this is provided in the table below:

Table 3.1 Sequence of Applying Tools

Website

Number

Sequence of tool used

1 HON Code, DISCERN, Sickle Cell Tool (SCA), Readability Tools

2 DISCERN, Sickle Cell Tool (SCA), HON Code, Readability Tools

3 Sickle Cell Tool (SCA), HON Code, DISCERN, Readability Tools

4 HON Code, DISCERN, Sickle Cell Tool (SCA), Readability Tools

5 DISCERN, Sickle Cell Tool (SCA), HON Code, Readability Tools

6 Sickle Cell Tool (SCA), HON Code, DISCERN, Readability Tools

7 And so on…….

Timing is quite crucial in order to analyse the validity, feasibility and reliability of the

tools. Therefore, the researcher timed how long it took to complete each website

using all the tools used.

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3.5 Search Strategy

The websites that were to be evaluated were retrieved from Google and Yahoo on

the 1st of July and 8th of July 2014 respectively. Internet Explorer was the browser

used on a PC with Windows Visa (10) as its operating system. As cited by Surman

from Nielsen (2010), the most commonly used search engines are Bing, Google and

Yahoo. The researcher decided to use Yahoo and Google search engines as the

researcher has earlier stated; internet searchers would normally stop

at the second page of their search results, Therefore for this study,

information retrieved will be from first 5 pages to broaden the scope

of information the users may likely have accessed. Due to this reason, the

researcher used websites until the fifth page in order to broaden the selection of

websites, ensuring that the websites patients are likely to use would be part of the

study.

3.6 Selection and Application of Tools

In the literature review phase, it was discovered that there are numerous generic

tools that have been developed over the years. The development of these tools has

been attributed to the fact that there has been an increasing demand of the review of

the quality of health related information on the internet. The HON code and

DISCERN tools were chosen for this study.

The fifty websites were each evaluated once by using the generic, readability and

disease specific tools from 20th July to the 28th of July 2014. The sequence in which

the analysis was conducted is represented in Table 3.1.

3.7 Summary

This chapter has highlighted the fact that five two (generic, two readability and one

disease - specific) tools were utilised for this study. The tools all fulfilled a purpose in

this study. The generic tools are used to measure any kind of health- related website

on the internet. The readability tools measure how ‘readable’ a site is and the

minimum grade level needed to comprehend the facts provided. Lastly, the sickle

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cell anaemia tool was designed particularly to assess sickle cell anaemia websites.

Chapter Four outline the results; whilst Chapter Five depicts the results.

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CHAPTER 4: RESULTS

4.1 Introduction

The analysis of the fifty websites using the generic, readability and disease specific

tools produced interesting results. This chapter aims to discuss all the results. The

results are represented in graphical and tabular formats. An overall ranking of each

website is provided for the tools. This allows for comparison across the board.

4.2 Description of the websites

Each of the websites was created for a specific purpose. There are certain websites

that provide information, provide support for patients, some are community websites,

other pages are related to certain charities. There are some websites that aim to

provide information and act as a support group for the patients.

Due to the fact that the search engines used are UK based, the websites retrieved

were mostly UK based. Nevertheless, there were a few American websites

represented and one German website.

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4.3 Results of information quality assessments by each tool

Figure 4.1 Scores for HON Code

The HON code is based on a set eight principles. These principles have been

designed to guide websites on the way they provide health related information on the

internet. Secondly, the HON code can safeguard users of the health related

websites. They have the assurance that the website follows the universally set

guidelines for evaluating information on the internet.

For the creation of the tool, the principles were further divided into specific questions,

which in turn totalled fourteen questions.

For questions eleven and fourteen there is 2% value of a not applicable (n/a) value.

Genetics Home Reference does not associate with any brand names. This is the

reason why it is not applicable for this website. Labtests Online had a not applicable

value because it does not advertise.

1 2 3 4 5 6 7 8 9 10 11 12 13 14

n/a 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 2% 0% 0% 2%

yes 52% 52% 35% 32% 46% 42% 22% 12% 46% 36% 4% 22% 30% 26%

partly yes 6% 22% 18% 4% 32% 36% 8% 30% 8% 10% 12% 30% 20% 16%

partially no 2% 2% 2% 8% 8% 8% 6% 14% 0% 10% 14% 2% 12% 14%

partially 8% 20% 39% 8% 4% 4% 4% 28% 6% 8% 38% 20% 20% 14%

no 32% 4% 6% 48% 10% 10% 60% 16% 40% 36% 30% 26% 18% 28%

0%

20%

40%

60%

80%

100%

120%

n/a

yes

partly yes

partially no

partially

no

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Figure 4.2 Scores for DISCERN The DISCERN tool is made up of sixteen questions designed assess the quality of

information for a health related problem on the internet.

Q.1 Q.2 Q.3 Q.4 Q.5 Q.6 Q.7 Q.8 Q.9 Q.10 Q.11 Q.12 Q.13 Q.14 Q.15 Q.16

yes 30% 18% 24% 48% 60% 6% 34% 0% 36% 34% 12% 2% 2% 42% 2% 0%

partly yes 48% 62% 46% 0% 4% 48% 18% 8% 14% 10% 8% 2% 12% 10% 2% 30%

partly no 2% 4% 8% 6% 0% 6% 2% 14% 12% 6% 4% 12% 10% 2% 22% 20%

partially 14% 10% 20% 4% 6% 32% 14% 52% 10% 12% 18% 6% 26% 12% 16% 34%

no 6% 6% 2% 42% 30% 8% 32% 26% 28% 38% 58% 78% 50% 34% 58% 16%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

yes

partly yes

partly no

partially

no

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Figure 4.3 Score for SCA tool

The SCA tool that was designed specifically for this study consisted of twenty-one

questions.

Q.1 Q.2 Q.3 Q.4 Q.5 Q.6 Q.7 Q.8 Q.9Q.1

0Q11

Q.12

Q.13

Q.14

Q.15

Q.16

Q.17

Q.18

Q.19

Q.20

Q.21

yes 80%46%40%48% 0% 14%18% 6% 54%46%20%12%18%12%12% 8% 16%12%12%42%38%

partly yes 10%20% 4% 26% 0% 32%26%14%14%14% 8% 22%16%28% 8% 4% 2% 2% 2% 12% 0%

partly no 2% 14% 0% 4% 10%10% 8% 18%10% 8% 2% 18%14%12%12%12% 2% 4% 10% 2% 0%

partially 6% 14% 6% 14% 2% 22%24%34%14% 8% 22%32%24%10% 8% 8% 6% 0% 2% 14% 2%

no 2% 6% 50% 8% 88%22%24%28% 8% 24%48%16%28%38%60%68%74%82%74%30%60%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

yes

partly yes

partly no

partially

no

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Figure 4.4 Score Distribution for Evaluation Tools

This graph shows how the overall score distribution of all the fity websites for the

HON code, DISCERN and Sickle Cell Anaemia (SCA) tools. Majority of the websites

scored between 50% - 74% followed closely by the 75% and above category. The

score distribution of 25% - 49% recorded that the HON code had eleven websites;

sixteen webistes have been noted for the DISCERN tool and lastly eighteen of the

websites are for the SCA tool. In the 24% and less category, there was only one

website recorded. BBC had the lowet score for the DISCERN tool

0

5

10

15

20

25

30

24% andless

25%-49% 50%-74% 75% andabove

11

25

19

1

16

22

10

18

27

5

Nu

mb

er

of

we

bsi

tes

Score distribution

HON

DISCERN

SCA

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Figure 4.5 Results of information quality using the evaluation tools (Sites 1-19)

Figure 4.6 Results of information quality using the evaluation tools (Sites 20-38)

0

10

20

30

40

50

60

70

80

90

100

Site1

site2

Site3

Site4

Site5

Site6

Site7

Site8

Site9

Site10

Site11

Site12

Site13

Site14

Site15

Site16

Site17

Site18

Site19

HON 95 87 68 45 50 57 51 65 50 88 88 85 45 35 47 31 78 65 47

DISCERN 66 81 70 46 78 68 67 52 30 83 78 75 21 50 70 33 76 50 48

SCA 80 69 71 47 79 68 81 37 46 61 74 70 27 51 53 41 70 60 49

HON

DISCERN

SCA

0

20

40

60

80

100

Site20

Site21

Site22

Site23

Site24

Site25

Site26

Site27

Site28

Site29

Site30

Site31

Site32

Site33

Site34

Site35

Site36

Site37

Site38

HON 48 41 87 81 71 65 31 78 82 77 72 71 77 67 87 72 50 64 70

DISCERN 40 31 37 60 82 48 55 75 57 46 31 76 76 60 83 71 65 48 55

SCA 37 34 50 40 62 71 48 48 46 31 43 76 66 46 77 60 57 65 66

HON

DISCERN

SCA

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Figure 4.7 Results of information quality using the evaluation tools (Sites 39-50)

4.4 Readability Scores

As discussed in the earlier chapters, the readability tools of Flesch Reading Ease

(FRE) and Flesch- Kincaid Grade Level (FKGL) aim to analyse how simple a

document is to read and understand. For FRE the higher the percentage is, the more

it can be said to be understood by readers.

0

10

20

30

40

50

60

70

80

Site39

Site40

Site41

Site42

Site43

Site44

Site45

Site46

Site47

Site48

Site49

Site50

HON 68 58 62 51 55 78 58 74 74 72 45 40

DISCERN 47 70 65 71 48 72 37 43 62 65 52 31

SCA 41 52 54 60 55 62 45 27 55 52 60 39

HON

DISCERN

SCA

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Figure 4.8 Flesch Reading Ease Score Distribution

A little over half of the websites fall under the 40-49.9 category. This can be

interpreted that the websites are fairly simple to understand. Two of the websites

(4% of the total number of websites) can be detected to be in the highest category of

this study and that is in the 70-79.9 category. These websites are Baby Centre and

Web MD. OMIM scored the lowest in the FRE analysis test.

Figure 4.9 Flescch- Kincaid Grade Level Score Distribution

In the FKGL analysis majority of the sites have been discovered to be in the the 10-

11.9. Only one website has been documented to be in the highest category of this

study. OMIM has the highest grade level score. This represents the readability

difficulty and suggests that the readers must have a high grade level (tertiary

0

5

10

15

20

25

30

10-19.9 20-29.9 30-39.9 40-49.9 50-59.9 60-69.9 70-79.9

2

12

20

26 24

12

4

Pe

rce

nta

ge o

f w

eb

site

s

Flesch Reading Ease

0

5

10

15

20

25

30

35

6-7.9 8-9.9 10-11.9 12-13.9 14-15.9 16-17.9

10

26

32

18

12

2 Pe

rce

nta

ge o

f w

eb

site

s

Flesch-Kincaid Grade Level

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education) in order to be able to understand the health –related information provided

by the websites.

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Table 4.1 RANKING OF EACH TOOL TABLE

Overall

Rank Site Name

HON

Rank

DISCERN

Rank

SCA Tool

Rank

FRE

Rank

FKGL

Rank

1 Mayo Clinic 4 (87.1) 1 (83.8) 4 (77.1) 19 (53.2) 37 (9.4)

2 Medicinet 1 (95.7) 20 (66.3) 2 (80.9) 29 (45.3) 22 (10.8)

3 Baby Centre 2 (88.5) 5 (78.8) 6 (74.3) 2 (70.2) 49 (6.9)

4 Teenshealth 4 (87.1) 4 (81.3) 11 (69.5) 21 (49.7) 17 (11.4)

5 Patient 2 (88.5) 1 (83.8) 18 (61.9) 49 (20.9) 3 (14.5)

6 Web MD 7 (85.7) 10 (75) 9 (70.5) 1 (77.3) 50 (6)

7 Truth in Science 11 (78.5) 7 (76.3) 9 (70.5) 40 (31.4) 5 (14.3)

8 NY Times 20 (71.4) 7 (76.3) 5 (76.2) 30 (45.2) 27 (10.5)

9 Answers 13 (77.1) 7 (76.3) 13 (66.7) 44 (28.2) 6 (14.2)

10 Emedicine 20 (71.4) 3 (82.5) 16 (62.9) 48 (22.4) 8 (13.9)

11 Pysio-pedia 11 (78.5) 12 (72.5) 16 (62.9) 35 (38.3) 16 (12.1)

12 Bupa 23 (68.6) 15 (70) 7 (71.4) 13 (57.4) 34 (9.6)

13 NHS 37 (50) 5 (78.8) 3 (79) 28 (45.4) 19 (11.1)

14 UMM 19 (72.8) 13 (71.3) 21 (60) 26 (47) 36 (9.5)

15 Healthline 10 (78.6) 10 (75) 33 (48.6) 12 (58.7) 46 (7.7)

16 NHLBI 35 (51.4) 19 (67.5) 1 (81.9) 6 (61.7 44 (8)

17 Wikipedia 33 (57.1) 18 (68.8) 12 (68.6) 43 (30.1) 3 (14.5)

18 Health Grades 15 (74.3) 24 (62.5) 24 (55.2) 31 (43.9) 23 (10.7)

19 Hematology 22 (70) 28 (55) 13 (66.7) 32 (41.1) 13 (12.7)

20 RSNA 17 (72.9) 21 (65) 29 (52.3) 45 (27.9) 10 (13.5)

21 Boots 8 (82.9) 27 (57.5) 36 (46.7) 15(55.6) 38 (9.2)

22 Scinfo 26 (65.7) 34 (48.8) 7 (71.4) 4 (64) 47 (7.6)

23 Social Styrelsen 35 (51.4) 13 (71.3) 19 (61) 37 (36.8) 14 (12.4)

24 Nursing Times 30 (62.3) 21 (65) 26 (54.3) 25 (47.2) 21 (11)

25 Radiopedia 9 (81.4) 25 (60) 43 (40) 47 (23.5) 9 (13.7)

26 Right Diagnosis 31 (58.6) 15 (70) 28 (52.4) 32 (41.1) 32 (10)

27 Wep Sickle Cell 29 (64.3) 34 (48.8) 15 (65.7) 8 (60.2) 44 (8)

28 Medic 8 26 (65.7) 32 (50) 19 (61) 9 (59.8) 43 (8.3)

29 OMIM 4 (87.1) 43 (37.5) 31 (50.5) 50 (16.2) 1 (16.8)

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30 Labtests online 25 (67.1) 25 (60) 36 (46.7) 20 (52.7) 30 (10.4)

31 CNN 37 (50) 21 (65) 23 (57.1) 16 (53.8) 39 (8.9)

32

Clinical Knowledge

Summaries 41 (47.1) 15 (70) 274 (53.3) 22 (49.2) 27 (10.5)

33 UK Essays 34 (55.7) 34 (48.8) 24 (55.2) 26 (47) 25 (10.6)

34 CDC 23 (68.6) 38 (47.5) 41 (41.9) 7 (61.4) 33 (9.7)

34 FAQs 43 (45.7) 30 (52.5) 21 (60) 38 (34.7) 15 (12.3)

36

Genetics Home

Reference 26 (65.7) 30 (52.5) 45 (37.1) 34 (39) 17 (11.4)

37 Sickle Cell Anaemia 13 (77.1) 39 (46.3) 48 (31.4) 42 (30.6) 7 (14.1)

38 Cleveland Clinic 17 (72.9) 46 (31.3) 40 (43.8) 11 (59) 42 (8.6)

39 Gp Notebook 15 (74.3) 41 (43.8) 49 (27.6) 35 (38.3) 19 (11.1)

40 SCYSS 41 (47.1) 34 (48.8) 32 (49.5) 5 (61.9) 40 (8.7)

41 Genetics Education 31 (58.6) 43 (37.5) 39 (45.7) 39 (32.4) 11 (13.2)

42 Public Health England 43 (45.7) 39 (46.3) 35 (47.6) 10 (59.3) 40 (8.7)

43 Learn Genetics 47 (35.7) 32 (50) 30 (51.4) 14 (56.5) 34 (9.6)

44 Answers for Healing 49 (31.4) 28 (55) 33 (48.6) 23 (48.2) 23 (10.7)

45 RCOG 37 (50) 49 (30) 36 (46.7) 46 (25.1) 2 (15.1)

46 WHO 40 (48.6) 42 (40) 45 (37.1) 40 (31.6) 12 (13)

47 Blood 47 (40) 46 (31.3) 44 (39) 17 (53.6) 31 (10.2)

48 ACLT 49 (31.4) 45 (33.6) 41 (41.9) 18 (53.5) 25 (10.6)

48 Science Museum 46 (41.4) 46 (31.3) 47 (34.3) 24 (48.1) 27 (10.5)

50 BBC 43 (45.7) 50 (21.3) 49 (27.6) 3 (68.9) 48 (7.3)

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4.5 Histogram Graphs

Figure 4.10 HON Code Percentage Distribution

The histogram graph above shows that the HON Code is not normally distributed.

The results are skewed to the right. This implies that the graph is negatively skewed.

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Figure 4.11 DISCERN Tool Percentage Distribution

The DISCERN tool histogram graph is also not normally distributed. The skewness

to the right shows that it is negatively distributed.

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Figure 4.12 Sickle Cell Anaemia Tool Percentage Distribution

The SCA tool percentage total is not normally distributed. As seen above, the graph

is skewed to the right, thus making it negative.

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Figure 4.13 Flesch Reading Ease Distribution

The FRE readability test shows that the FRE is not normally distributed. The graph

shows negative skewness to the right.

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Figure 4.14 Flesch-Kincaid Grade Level Distribution

The graph above shows that the FKGL readability test is normally distributed.

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4.6 Reliability, Feasibility and Validity of Tools

Table 4.2 Standard Deviation of Time Taken for the Evaluation Tools

HON Time

DISCERN

Time SCA TOOL Time

N 50 50 50

Maximum 21 18 16

Minimum 14 14 12

Mean 17:32 16:24 14:16

Std.

Deviation 1:31 1:14 1:00

On average, the SCA Tool tool took the shortest amount of time to evaluate the fifty

websites with a of 14:16. On the other hand, the HON Code used up the longest

amount of time at 17:32. Whilst the DISCERN tool had an average time of 16:24.

Table 4.3 Kruskall Wallis test results determining the difference between the mean times taken to assess the websites

Statistic

Bootstrapa

Bias

Std.

Error

95% Confidence

Interval

Lower Upper

N Valid HON

Time 50 0 0 50 50

DIS Time 50 0 0 50 50

SCA

Time 50 0 0 50 50

Missing HON

Time 0 0 0 0 0

DIS Time 0 0 0 0 0

SCA

Time 0 0 0 0 0

Mean HON

Time 17.32 -.01 .19 17.32 18.08

DIS Time 16.24 .00 .16 16.32 16.54

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SCA

Time 14.16 -.01 .13 13.48 14.02

Median HON

Time 17.00 .02 .13 17.00 17.50

DIS Time 16.00 .38 .46 16.00 17.00

SCA

Time 14.00 -.05 .20 13.00 14.00

Minimum HON

Time 14

DIS Time 14

SCA

Time 12

Maximum HON

Time 21

DIS Time 18

SCA

Time 16

a. Unless otherwise noted, bootstrap results are based on 1000 bootstrap

samples

From the table above, it is evedence that the HON time has a 95% confidence of

being greater than the DISCERN and SCA tools’ times. Whilst the SCA tool has a

95% confidence of being significantly lower than the DISCERN time.

Table 4.4 Cronbach’s Alpha Coefficient for Evaluation Tools

Evaluation Tools Cronbach’s Alpha

Coefficient

Number of Questions

HON Code 0.969 14

DISCERN 0.988 16

SCA 0.999 21

According to Bryman & Cramer (1997), the results in Conbah’s alpha test ranges

between zero and one. The closer the result is to one, the more ‘reliable’ it is.

Results of 0.8 and above are the best in determining the internal reliability of the

specific tool.

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Kendall Coefficient of concordance (W)

Table 4.5 Evaluation Tools (except readability tools)

Ranks

Mean

Rank

HON Total

score 1.62

DIS Total

Score 1.74

SCA Tool

Total score 2.64

Table 4.6 All Tools Used

Ranks

Mean

Rank

HON Total

score 3.10

DIS Total

Score 3.28

SCA Tool

Total score 4.37

FRE 3.22

FKGL 1.03

Tbles 4.5 and 4.6 represent the Kendall coeffiecient of concordance. Table 4.5

recorded the evaluation tools except for the readability tools. Table 4.6 recorded all

the tools that were used in this study. As seen, the Kendall’s value is 0.317 for the

three evaluation tools and 0.593 for all the tools. The closer the value is to 1.00, the

more significant they are said to be. Table 4.6 has a Kendall value that is closer to

1.00 in comparison to that of table 4.5.

Test Statistics

N 50

Kendall's

Wa .317

Chi-Square 31.714

df 2

Asymp.

Sig. .000

a. Kendall's

Coefficient of

Concordance

Test Statistics

N 50

Kendall's

Wa .593

Chi-Square 118.604

df 4

Asymp.

Sig. .000

a. Kendall's

Coefficient of

Concordance

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Table 4.7 Pearson’s Correlation Coefficient Results

HON Total %

DIS Total %

SCA Total % FRE FKGL

HON Total %

Pearson Correlation

1 .497** .342* -.156 .091

Sig. (2-tailed) .000 .015 .279 .528

N 50 50 50 50 50

DIS Total %

Pearson Correlation

.497** 1 .719** -.088 .012

Sig. (2-tailed) .000 .000 .545 .932

N 50 50 50 50 50

SCA Total %

Pearson Correlation

.342* .719** 1 .147 -.044

Sig. (2-tailed) .015 .000 .308 .764

N 50 50 50 50 50

FRE Pearson Correlation

-.156 -.088 .147 1 -.512**

Sig. (2-tailed) .279 .545 .308 .000

N 50 50 50 50 50

FKGL Pearson Correlation

.091 .012 -.044 -.512** 1

Sig. (2-tailed) .528 .932 .764 .000

N 50 50 50 50 50

**. Correlation is significant at the 0.01 level (2-tailed). *. Correlation is significant at the 0.05 level (2-tailed).

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Table 4.8 Spearman’s Correlation Coefficient Results

HON Total %

DIS Total %

SCA Total % FRE FKGL

Spearman's rho

HON Total %

Correlation Coefficient

1.000 .507** .342* -.197 .133

Sig. (2-tailed) . .000 .015 .169 .356

N 50 50 50 50 50

DIS Total % Correlation Coefficient

.507** 1.000 .737** -.120 .062

Sig. (2-tailed) .000 . .000 .405 .668

N 50 50 50 50 50

SCA Total %

Correlation Coefficient

.342* .737** 1.000 .121 -.063

Sig. (2-tailed) .015 .000 . .404 .665

N 50 50 50 50 50

FRE Correlation Coefficient

-.197 -.120 .121 1.000 -.832**

Sig. (2-tailed) .169 .405 .404 . .000

N 50 50 50 50 50

FKGL Correlation Coefficient

.133 .062 -.063 -.832** 1.000

Sig. (2-tailed) .356 .668 .665 .000 .

N 50 50 50 50 50

**. Correlation is significant at the 0.01 level (2-tailed). *. Correlation is significant at the 0.05 level (2-tailed).

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The tables 4.5 and 4.6 above represent the correlation between all the evaluation and readability

tools. The correlations consists of positive and negative values. In the cases whereby the values are

negative, the lower the score the more desirable the results are said to be. Whereas in the case of

the positive values, the higher the score is the more it is desirable.The highest correlation values

are between the DISCERN and Sickle Cell Anaemia tools. The values recorded are 0.719 and

0.737 for Pearson and Spearman respectively. The lowest correlation is between DISCERN and

Flesch-Kincaid Grade Level tools. Their reading fell at 0.012 for Pearson and 0.062 for Spearman.

The correlation between the pairs HON and FRE; DISCERN and FRE; SCA and FKGL and lastly

FRE and FKGL all have negative values and are therefore negatively correlated.

4.7 Summary

This chapter presented the findings after evaluating the fifty websites using the generic, disease

specif and eadability tools. The graphs and tables that were displayed in this chapter represented

the score disribution for each of the tools. The histogram graphs were essential in order to discover

thr frequency distribution of the tools. The time taken to evaluate each website using the evaluation

tools were taken and analysed for their reliability, feasibility and validity. To distinguish how each of

the tool correlated with the other tools, Pearson and Spearman’s correlation was carried out.

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CHAPTER 5 DISCUSSION

5. 1 Introduction

This chapter is aimed at analysing the results presented in the previous chapter. The purpose is to

discover which evaluation tool is the most useful and accurate for this study. The accuracy of each

tool can be noted through the feasibility, validity and reliability of each tool. These three points can

be assessed by the amount of time it took to assess each website, and a comparison of this study’s

Cronbach’s alpha results to that of similar studies done in the past.

5.2 Information of the Quality of Information

As seen from the results provided in Chapter 4, information on the internet in regards to the quality

for sickle cell anaemia patients is fairly accurate. In looking at the three evaluation tools (HON code,

DISCERN and SCA) majority of the websites fell between the 50% - 74% with a total of 25, 22 and

27 respectively. The other divisions of 24% - 49% and 75% and above received scores of 11; 16

and 18, and 19; 10 and 5 respectively.

The highest recorded website was Medicinet with a HON total score of 95%. BBC’s score for the

DISCERN tool was placed in the lowest category and additionally had the lowest totalled score.

In regards to the readability of the websites by using the FRE test, 26% was recorded in the 40% -

49.9%. This is the highest figure for all seven categories. OMIM had the lowest score with 16%. The

two websites that were logged in the 70% - 79.9% were Baby Centre and Web MD.

The FRE readability test shows how the information on the websites are easy to read. The flow,

length and vocabulary of the sentences were analysed. As mentioned previously, the FRE

readability test captured in order to judge how clear the text is.

The FRE is used in conjunction with the Flesch-Kincaid Grade Level (FKGL). Unlike the FRE the

FKGL measures the required grade level of the reader in order for the provided information to be

understood.

In view of the results provided in Chapter 4, OMIM received the highest FKGL score at 16.8. The

interpretation of these results in the case of OMIM can be said that the reader of the information

provided on that website needs to possess a tertiary grade level education in order for the apt

understanding to be met.

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5.3 Appraisal of Evaluation Tools

The time it took to evaluate all the websites had the highest time of 21 minutes this was the

Teenshealth website. It was noted that the HON code used more time in comparison to the other

two evaluation tools. On average the HON code took 17:32. The DISCERN tool took the second

longest with an average time of 16:24. SCA tool had the shortest time average of 14:16.

One may argue that the amount of question for each tool may have an impact on the length of time.

In this study, despite the fact that the HON code had the fewest questions and SCA tool had the

most, it may have been expected that the HON code would in fact have taken the shortest amount

of time. A reason for the difference in time could be the difference of the length of the websites.

Some of the websites contained two or three paragraphs of information whilst others had nearly six

pages. Mayo Clinic had the first position in the overall ranking and had the top ten positions for the

evaluation tools.

5.3.1 Reliability of Evaluation Tools Table 5.1 Results of Cronbach’s Alpha Test for the Current and Previous Studies

Evaluation

Tools

Ademiluyi

et al (2003)

Harland &

Bath (2007)

Hsu (2006) Surman

(2010)

This Study

(2014)

HON Code n/a 0.537 0.817 0.860 0.969

DISCERN 0.777 n/a 0.816 0.915 0.988

Multiple

Sclerosis Tool

n/a 0.930 n/a n/a n/a

Breast

Cancer Tool

n/a n/a 0.876 n/a n/a

Stroke Tool n/a n/a n/a 0.922 n/a

SCA n/a n/a n/a n/a 0.999

Table 5.1 displays the Cronbach’s alpha result for the current study as well as previous studies in

the health informatics line. By comparing the Cronbach’s alpha result of this study to the other four

studies, one can determine how reliable the tools (or websites) are. For example, comparing this

study’s DISCERN tool result with that of Ademiluyi’s et al (2003), one can denote that a possibility

for the vast difference in results could be the fact that these studies were conducted eleven years

apart. This phenomenon is divided in two parts. Firstly, the DISCERN tool could have been modified

during the years that two studies were conducted. Secondly, due to the continuous research that is

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taking place, there could be a possibility that the information on the internet could have been

updated.

5.3.2 Correlation of Evaluation Tools

Correlation measures the differences between two variables. Researchers are interested in

scenarios whereby a variable is changed in a negative or positive manner, the second variable will

wither change positively or negatively. In such a case whereby the first variable has a positive

value, if it is ti be changed positively and the secon value still has a positive value- they are said to

be positively correlated. Whereas, the first variable has a positive value and a positive change

brings about a negative value for the second variable- they are known to be negatively correlated

(Foster, Barkus & Yavorsky: 2006).

In applying this concept to this study, tables 4.7 and 7.8 represent the Pearson and Spearman’s

results respectively. In past studies of a similar nature, the highest correlation has been between the

HON Code and the DISCERN tool. This study shows that the highest correlation is rather between

the DISCERN and SCA tools. The correlation between the two tools is significant at the 0.01 level.

The same software was used to test both the FRE and the FKGL for their readabilities. Though they

are negatively correlated, the two readability tools can be seen as being significantly correlated. The

lowest correlation amongst the tools were beween the DISCERN tool and the FKGL at 0.12 and

0.062 for the Pearson and Spearman correlations respectively.

5.4 Summary

On completion of the analysis of websites as well as the evaluation tools, multiple points for

discussion arose. Firstly, it is evident that over 50% of the websites that were evaluated achieved

an overall score of over 50%. This notifies one that majority of the websites do contain information

that can be of high quality and value to the readers. Nevertheless, despite the fact that the websites

contain information of good quality, they do not adhere to the stated maximum grade level of 6.0.

10% of the websites had a grade level score of 6.0 – 7.9. in measuring the quality of information

plus the readability of the websites, this score is not acceptable.

Secondly, it was found that majority (over 50%) of the websites overlook a crucial point in providing

quality information to their readers. Though treatment methods were stated, information on the

impact of not choosing treatments were disregarded. Additionally, majority of the websites

neglected to discuss the role good nutrition plays on controlling sickle cell anemia. The signficance

of having a good support structure for the patients was ommitted in the discussion of the disease.

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Lastly, the researcher had vast knowledge of sickle cell anaemia, which probably had an impact

when using the disease – specific tool. Nevertheless, the evaluation tools have proven to be reliable

for this study though further tests can be conducted using the tools. The correlation between the

tools that reflect the highest values are the DISCERN and SCA tools. They had the highest

significant correlation value.

.

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CHAPTER 6 CONCLUSIONS

6.1 Introduction

In Chapter Five, the results from the analysis of the websites were discussed. Certain points that

were worth considering were mentioned in that chapter. It is imperative to state that this study

yielded results that in some ways are similar to that of previous studies. In aiming to achieve the

objectives, there were limitations. In order to BENEFIT future studies, the limitations and

recommendations are discussed in this chapter.

6.2 Key Findings: Quality of Information on Websites for Sickle Cell Anaemia Patients This study has shed some light on how reliable sickle cell anaemia websites are. Additionally, the

tools that were used can be questioned on how viable they were for this study. The results showed

that there are some websites that are of more superior quality than others. The websites contain

information that could be useful to users. Users are advised to use the information provided by the

websites with caution. Health professionals are to be consulted before any action is taken.

Though the websites contain valid quality information, the readability tests results prove that

majority of the evaluated websites did not meet the maximum grade level score of 6.0. Comparing

this study’s readability results with that of other studies shows that the problem of information giving

health related websites do not comply with the required maximum grade level score.

Lastly, the websites provide information on certain aspects of the disease for example, how it is

inherited, how the disease is diagnosed and treatment methods available to those affected by the

disease. Unfortunately, the websites do not provide information in ways the patient can cope with

the illness on an emotional level. Additionally, the websites do not contain information aimed at

family members or carers of patients with sickle cell anaemia.

6.3 Achievements of Aims and Objectives

The research aims and objectives that were laid out in Chapter 1 (section 1.3) have been achieved.

This research can therefore be considered to be a success. The development of the sickle cell

anaemia tool was useful in determining how reliable the sample of websites is. The tool performed

its function and can be used for future research with modifications applied to it.

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The top ten and bottom ten websites have been provided in order to fulfil part of the aims and

objectives that were outlined. Patients, their families or carers may require such information so they

can decide which website will provide the most accurate information related to sickle cell anaemia.

The generic, readability and disease specific tools that were used have been analysed for their

validity, reliability and feasibility.

6.4 Contribution of this Study

This study is quite similar to those done in the past on the evaluation of health-related information

on the internet, to ensure that patients are receiving the appropriate health care needs. This study

has proven that though the information that is provided by most websites may be deemed to be of

good ‘quality’ based on the contents. Nevertheless, their readability tests scores show that there is a

possibility that users do not understand. This is due to the use of heavy jargon.

There have been numerous research conducted on treatments of sickle cell anaemia and ways in

which the condition can be eliminated/cured, but unfortunately research has not been done on the

information provided by websites. This study evaluated a total of fifty websites from the Google and

Yahoo search engines. This study has contributed to future research by the fact that a tool has been

developed to evaluate information provided by sickle cell anaemia websites.

6.5 Limitations of study

Google and Yahoo search engines were used. If Bing (another search engine) was incorporated

into the study, the sample size would be wider. Having a wider sample size would enable more

concrete conclusions to be made about the websites as well as the tools.

As the study was conducted in the English language, one cannot compare results in different

languages. The comparison may be of concern to users in which English is not their first or second

language.

The domain that was used for the search engines was UK based. Having used the worldwide

domain would have perhaps yielded a variety of international websites that could have been used

for evaluating. Unfortunately, as the UK domain was used in this study, the information provided

may seem to be more applicable to users who live in the UK as they may be the ones to access the

websites.

As mentioned in the previous chapter, the researcher is accustomed to the sickle cell disease. In

being familiar with this condition could have had an impact on the way the sickle cell anaemia tool

was applied for this study. In looking at the time spent analysing the websites, it was expected for

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the HON Code to use the least amount of time followed closely by the DISCERN tool. This is in part

because of the amount of questions that was posed.

6.6 Recommendations for Future Research

For future research, it would be advisable that a team of three researchers evaluate the websites.

Having more than one researcher evaluating the websites may reduce the bias that is bound to be

present in a scenario whereby there is only one researcher at that time. As each person may have

different findings, it provides more room for assumptions and conclusions.

In order for science to have a positive impact on the health related information on the internet,

healthcare workers or professionals with health background should be required to evaluate the

websites that provide information on medical conditions. Since these professionals have health

background and may be in daily contact with such patients, they will have the knowledge of the type

of information they and their families/carers need.

This study focused solely on the information supplied by the website provider. In future research,

analysis should be undertaken on how user – friendly the websites are. Acquiring information would

be made easier and more effective if they were separated for each possible user. For example,

patients, families, carers and employers should have their own dashboard. Further research should

be undertaken to assure that each user obtains the relevant information based on the relationship

they have with the user.

6.7 Summary

This study has been successful in that it achieved all its aims and objectives. This study has made

an impact to future research in the development of tool used in specifically analysing sickle cell

anaemia websites. As information that is presented on the internet is continuously updated;

researchers may find themselves frequently evaluating websites. Nevertheless, this study has shed

some light on the quality of sickle cell anaemia websites, their reliability, and steps that need to be

taken in order to make them even more usable for their intended audience.

WORD COUNT: 10 103

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APPENDICES

Appendix 1: List of Websites

GOOGLE, 1st July 2014

WEBSITE URL LINK

1. Medicinet http://www.medicinenet.com/sickle_cell/article.htm

2. Teenshealth http://kidshealth.org/teen/diseases_conditions/blood/sickle_cell_anem

ia.html

3. Bupa http://www.bupa.co.uk/individuals/health-

information/directory/s/sickle-cell-anaemia

4. Public Health England

http://sct.screening.nhs.uk/cms.php?folder=2468

5. NHS http://www.nhs.uk/conditions/sickle-cell-

anaemia/Pages/Introduction.aspx

6. Wikipedia http://en.wikipedia.org/wiki/Sickle-cell_disease

7. NHLBI http://www.nhlbi.nih.gov/health/health-topics/topics/sca/

8. Genetics Home Reference

http://ghr.nlm.nih.gov/condition/sickle-cell-disease

9. RCOG http://www.rcog.org.uk/womens-health/clinical-guidance/sickle-cell-

disease-pregnancy-management-green-top-61

10. Patient http://www.patient.co.uk/doctor/sickle-cell-disease-and-sickle-cell-

anaemia-pro

11. Baby Centre http://www.babycentre.co.uk/a558112/sickle-cell-disease

12. Web MD http://www.webmd.com/a-to-z-guides/sickle-cell-disease-topic-

overview

13. BBC http://www.bbc.co.uk/schools/gcsebitesize/science/edexcel/classificat

ion_inheritance/genesandinheritancerev5.shtml

14. Learn Genetics

http://learn.genetics.utah.edu/content/disorders/singlegene/sicklecell/

15. Clinical Knowledge Summaries

http://cks.nice.org.uk/sickle-cell-disease

16. ACLT http://www.aclt.org/index.php/info/showitem/204

17. Truth in Science

http://www.truthinscience.org.uk/tis2/index.php/evidence-for-

evolution-mainmenu-65/142-sickle-cell-anaemia.html

18. Medic 8 http://www.medic8.com/blood-disorders/sickle-cell-anaemia.htm

19. SCYSS http://www.scyss.org/guidance/what-is-sickle-cell-anaemia/

20. WHO http://www.who.int/mediacentre/factsheets/fs308/en/

21. Science Museum

http://www.sciencemuseum.org.uk/whoami/findoutmore/yourgenes/w

hatcausesgeneticconditions/whatisrecessiveinheritance/whatissickle-

celldisease.aspx

22. OMIM http://www.omim.org/entry/603903

23. Radiopedia http://radiopaedia.org/articles/sickle-cell-disease

24. Emedicine http://emedicine.medscape.com/article/205926-overview

25. Scinfo https://scinfo.org/sickle-cell-disease

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YAHOO, 8th July 2014

26. Answers for Healing

http://www.answersforhealing.com/sicklecell.shtml

27. Healthline http://www.healthline.com/health/sickle-cell-anemia#Overview1

28. Boots http://www.webmd.boots.com/a-to-z-guides/sickle-cell-anaemia

29. Sickle Cell Anaemia

http://www.sicklecellanaemia.org/

30. Cleveland Clinic

http://my.clevelandclinic.org/disorders/Sickle_Cell_Anemia/hic_Sickle_Cell_Anemia.

aspx

31. NY Times http://www.nytimes.com/health/guides/disease/sickle-cell-anemia/treatment.html

32. Answers http://www.answers.com/topic/sickle-cell-anaemia

33. Labtests online

http://www.labtestsonline.org.uk/understanding/conditions/sickle

34. Mayo Clinic http://www.mayoclinic.org/diseases-conditions/sickle-cell-

anemia/basics/definition/con-20019348

35. UMM http://umm.edu/health/medical/ency/articles/sickle-cell-anemia

36. CNN http://edition.cnn.com/HEALTH/library/sickle-cell-anemia/DS00324.html

37. Wep Sickle Cell

http://www.wepsicklecell.org/about/

38. Hematology http://hematology.org/Patients/Anemia/Sickle-Cell.aspx

39. CDC http://www.cdc.gov/ncbddd/sicklecell/traits.html

40. Right Diagnosis

http://www.rightdiagnosis.com/s/sickle_cell_anemia/intro.htm

41. Nursing Times http://www.nursingtimes.net/nursing-practice/clinical-zones/public-health/sickle-cell-

anaemia-causes-signs-symptoms-and-treatment/205485.article

42. Social Styrelsen

http://www.socialstyrelsen.se/rarediseases/sicklecellanaemia

43. UK Essays http://www.ukessays.com/essays/health/sickle-cell-anemia.php

44. Physio-Pedia http://www.physio-pedia.com/Sickle_Cell_Anemia

45. Genetics Education

http://www.geneticseducation.nhs.uk/genetic-conditions-54/708-sickle-cell-anaemia-

new

46. GP Notebook http://www.gpnotebook.co.uk/simplepage.cfm?ID=1087373317

47. Health Grades http://www.healthgrades.com/conditions/sickle-cell-anemia

48. RSNA http://pubs.rsna.org/doi/full/10.1148/radiographics.21.4.g01jl23971

49. FAQs http://www.faqs.org/health/topics/80/Sickle-cell-anemia.html

50. Blood http://www.blood.co.uk/resources/leaflets/sickle-cell/

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Appendix 2: Evaluation Tools Appendix 2.1 HON Code Site Checker (Modified Version) Principle 1: Information must be authoritative

ID Criterion NO PARTIALLY YES

1. Are the author(s)/editor(s) credentials

provided?

1 2 3 4 5

Principle 2: Purpose of the website

ID Criterion NO PARTIALLY YES

2. Is the purpose of the website stated? 1 2 3 4 5

3. Is the intended audience stated? 1 2 3 4 5

4. Is this statement provided: “The

information provided is designed to

complement, not replace, the relationship

between a patient and his/her own

physician”?

1 2 3 4 5

Principle 3: Confidentiality (Privacy)

ID Criterion NO PARTIALLY YES

5. Does the website have a privacy

policy detailing confidentiality of

users (e-mail addresses and content

of e-mail)?

1 2 3 4 5

6. Does the site inform visitors if their

data will be recorded and who can

access this information?

1 2 3 4 5

Principle 4: Information must be documented: Referenced and dated

ID Criterion NO PARTIALLY YES

7. Does the website contain date of

creation?

1 2 3 4 5

8. Does every page contain:

Date of last modification

Ethical and legal information

1 2 3 4 5

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Author(s) information

Mission

Intended audience?

9. Are external sources provided? 1 2 3 4 5

Principle 5: Justification of claims

ID Criterion NO PARTIALLY YES

10. Are all claims backed up with scientific

evidence?

1 2 3 4 5

11. Are all brand names clearly identified? 1 2 3 4 5

Principle 6: Website contact details

ID Criterion NO PARTIALLY YES

12. Are the contact details of the

author(s)/editor(s) clearly accessible from

anywhere on the site?

1 2 3 4 5

Principle 7: Disclosure of funding sources

ID Criterion NO PARTIALLY YES

13. Are the source(s) of funding provided? 1 2 3 4 5

Principle 8: Advertising policy

ID Criterion NO PARTIALLY YES

14. Is the advertising policy of the website

clearly explained?

1 2 3 4 5

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Appendix 2.2: The DISCERN Tool

ID CRITERION NO PARTIALLY YES

1.

Are the aims clear? 1 2 3 4 5

2.

Does it achieve its aims? 1 2 3 4 5

3.

Is it relevant? 1 2 3 4 5

4. Is it clear what sources of information

were used to compile the publication

(other than the author or producer)?

1 2 3 4 5

5. Is it clear when the information used

or reported in the publication was

produced?

1 2 3 4 5

6. Is it balanced and unbiased? 1 2 3 4 5

7. Does it provide details of additional

sources of support and information?

1 2 3 4 5

8. Does it refer to areas of uncertainty? 1 2 3 4 5

9. Does it describe how each treatment

works?

1 2 3 4 5

10. Does it describe the benefits of each

treatment?

1 2 3 4 5

11. Does it describe the risks of each

treatment?

1 2 3 4 5

12. Does it describe what would happen if

no treatment is used?

1 2 3 4 5

13. Does it describe how the treatment

choices affect overall quality of life?

1 2 3 4 5

14. Is it clear that there may be more than

one possible treatment choice?

1 2 3 4 5

15. Does it provide support for shared

decision-making?

1 2 3 4 5

16. Based on the answers to all of the

above questions, rate the overall

1 2 3 4 5

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quality of the publication as a source

of information about treatment choices

For question 16:

Low

Moderate

High

Serious or

extensive

shortcomings

Potentially

important but not

serious

shortcomings

Minimal

shortcomings

1 2 3 4 5

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Appendix 2.3 Sickle Cell Anaemia Website

Background Information on the condition

1. Is SCA clearly defined/ explained?

2. Is information provided specifically for patients who have been diagnosed with SCA?

3. Are diagrammatic representations provided for normal and SCA blood types and are these

explained clearly?

4. Does the website mention how SCA is inherited and are the genetic links discussed?

Risks, Diagnosis & Prevention

5. Does the website discuss risks of SCA to current family members?

6. Does the website discuss risks of SCA to future family members (offspring)?

7. Does the site provide information on how the disease can be diagnosed?

8. Is the prevention of the spread of the disease to offspring(s) discussed?

9. Does the site provide information on the symptoms of SCA

Treatments & side effects of treatments

10. Are treatment methods described on the site?

11. Are the side effects of the treatments discussed on the website?

12. Does the site provide information on the quality of life of an SCA patient?

13. Is pain and pain management discussed?

14. Are the effects that SCA has on the organs discussed?

15. Does the site discuss how patients’ diet management can help with the control of the disease

Support for patients and carers of SCA

16. Does the site provide information on how to cope with the illness- physically and emotionally?

17. Does the site provide information of online and community support groups?

18. Is there a section specifically for family and carers of SCA patients?

19. Does the site provide information of other patients’ experiences/Is there a forum for site

users?

20. Is there information on how to access further information?

21. Is the information on the site updated recently? (Within the past two years)

Marking Code:

NO PARTIALLY YES

1 2 3 4 5

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Appendix 3: Results of Evaluation Tools

Appendix 3.1: HON Code Results

WEBSITES HON % TOTAL

HON Position

Medicinet 95.7 1

Baby Centre 88.5 2

Patient 88.5 2

Mayo Clinic 87.1 4

OMIM 87.1 4

Teenshealth 87.1 4

Web MD 85.7 7

Boots 82.9 8

Radiopedia 81.4 9

Healthline 78.6 10

Pysio-pedia 78.5 11

Truth in Science 78.5 11

Answers 77.1 13

Sickle Cell Anaemia 77.1 13

Gp Notebook 74.3 15

Health Grades 74.3 15

Cleveland Clinic 72.9 17

RSNA 72.9 17

UMM 72.8 19

Emedicine 71.4 20

NY Times 71.4 20

Hematology 70 22

Bupa 68.6 23

CDC 68.6 23

Labtests online 67.1 25

Genetics Home Reference 65.7 26

Medic 8 65.7 26

Scinfo 65.7 26

Wep Sickle Cell 64.3 29

Nursing Times 62.3 30

Genetics Education 58.6 31

Right Diagnosis 58.6 31

Wikipedia 57.1 33

UK Essays 55.7 34

NHLBI 51.4 35

Social Styrelsen 51.4 35

CNN 50 37

NHS 50 37

RCOG 50 37

WHO 48.6 40 Clinical Knowledge Summaries 47.1 41

SCYSS 47.1 41

BBC 45.7 43

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FAQs 45.7 43

Public Health England 45.7 43

Science Museum 41.4 46

Blood 40 47

Learn Genetics 35.7 47

ACLT 31.4 49

Answers for Healing 31.4 49

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Appendix 3.2 DISCERN Results

WEBSITES DISCERN % TOTAL

DISCERN Position

Mayo Clinic 83.8 1

Patient 83.8 1

Emedicine 82.5 3

Teenshealth 81.3 4

Baby Centre 78.8 5

NHS 78.8 5

Answers 76.3 7

NY Times 76.3 7

Truth in Science 76.3 7

Healthline 75 10

Web MD 75 10

Pysio-pedia 72.5 12

Social Styrelsen 71.3 13

UMM 71.3 13

Bupa 70 15

Clinical Knowledge Summaries 70 15

Right Diagnosis 70 15

Wikipedia 68.8 18

NHLBI 67.5 19

Medicinet 66.3 20

CNN 65 21

Nursing Times 65 21

RSNA 65 21

Health Grades 62.5 24

Labtests online 60 25

Radiopedia 60 25

Boots 57.5 27

Answers for Healing 55 28

Hematology 55 28

FAQs 52.5 30

Genetics Home Reference 52.5 30

Learn Genetics 50 32

Medic 8 50 32

Scinfo 48.8 34

SCYSS 48.8 34

UK Essays 48.8 34

Wep Sickle Cell 48.8 34

CDC 47.5 38

Public Health England 46.3 39

Sickle Cell Anaemia 46.3 39

Gp Notebook 43.8 41

WHO 40 42

Genetics Education 37.5 43

OMIM 37.5 43

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ACLT 33.6 45

Blood 31.3 46

Cleveland Clinic 31.3 46

Science Museum 31.3 46

RCOG 30 49

BBC 21.3 50

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Appendix 3.3 Sickle Cell Anaemia Results

WEBSITES SCA TOOL % TOTAL

SCA TOOL Position

NHLBI 81.9 1

Medicinet 80.9 2

NHS 79 3

Mayo Clinic 77.1 4

NY Times 76.2 5

Baby Centre 74.3 6

Bupa 71.4 7

Scinfo 71.4 7

Truth in Science 70.5 9

Web MD 70.5 9

Teenshealth 69.5 11

Wikipedia 68.6 12

Answers 66.7 13

Hematology 66.7 13

Wep Sickle Cell 65.7 15

Emedicine 62.9 16

Pysio-pedia 62.9 16

Patient 61.9 18

Medic 8 61 19

Social Styrelsen 61 19

FAQs 60 21

UMM 60 21

CNN 57.1 23

Health Grades 55.2 24

UK Essays 55.2 24

Nursing Times 54.3 26

Clinical Knowledge Summaries 53.3 27

Right Diagnosis 52.4 28

RSNA 52.3 29

Learn Genetics 51.4 30

OMIM 50.5 31

SCYSS 49.5 32

Answers for Healing 48.6 33

Healthline 48.6 33

Public Health England 47.6 35

Boots 46.7 36

Labtests online 46.7 36

RCOG 46.7 36

Genetics Education 45.7 39

Cleveland Clinic 43.8 40

ACLT 41.9 41

CDC 41.9 41

Radiopedia 40 43

Blood 39 44

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Genetics Home Reference 37.1 45

WHO 37.1 45

Science Museum 34.3 47

Sickle Cell Anaemia 31.4 48

BBC 27.6 49

Gp Notebook 27.6 49

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Appendix 3.4 Readability Results

WEBSITES FRE Score

FRE Rank

FKGL Score

FKGL Rank

ACLT 53.5 18 10.6 25

Answers 28.2 44 14.2 6

Answers for Healing 48.2 23 10.7 23

Baby Centre 70.2 2 6.9 49

BBC 68.9 3 7.3 48

Blood 53.6 17 10.2 31

Boots 55.6 15 9.2 38

Bupa 57.4 13 9.6 34

CDC 61.4 7 9.7 33

Cleveland Clinic 59 11 8.6 42

Clinical Knowledge Summaries 49.2 22 10.5 27

CNN 53.8 16 8.9 39

Emedicine 22.4 48 13.9 8

FAQs 34.7 38 12.3 15

Genetics Education 32.4 39 13.2 11

Genetics Home Reference 39 34 11.4 17

Gp Notebook 38.3 35 11.1 19

Health Grades 43.9 31 10.7 23

Healthline 58.7 12 7.7 46

Hematology 41.1 32 12.7 13

Labtests online 52.7 20 10.4 30

Learn Genetics 56.5 14 9.6 34

Mayo Clinic 53.2 19 9.4 37

Medic 8 59.8 9 8.3 43

Medicinet 45.3 29 10.8 22

NHLBI 61.7 6 8 44

NHS 45.4 28 11.1 19

Nursing Times 47.2 25 11 21

NY Times 45.2 30 10 27

OMIM 16.2 50 16.8 1

Patient 20.9 49 14.5 3

Public Health England 59.3 10 8.7 40

Pysio-pedia 38.3 35 12.1 16

Radiopedia 23.5 47 13.7 9

RCOG 25.1 46 15.1 2

Right Diagnosis 41.1 32 10 32

RSNA 27.9 45 13.5 10

Science Museum 48.1 24 10.5 27

Scinfo 64 4 7.6 47

SCYSS 61.9 5 8.7 40

Sickle Cell Anaemia 30.6 42 14.14 7

Social Styrelsen 36.8 37 12.4 14

Teenshealth 49.7 21 11.4 17

Truth in Science 31.4 40 14.3 5

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UK Essays 47 26 10.6 25

UMM 47 26 9.5 36

Web MD 77.3 1 6 50

Wep Sickle Cell 60.2 8 8 44

WHO 31.6 40 13 12

Wikipedia 30.1 43 14.5 3

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Access to Dissertation

A Dissertation submitted to the University may be held by the Department (or School) within which the

Dissertation was undertaken and made available for borrowing or consultation in accordance with University

Regulations.

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Department may also receive requests from other organisations, as well as individuals. The conservation of

the original dissertation is better assured if the Department and/or Library can fulfill such requests by sending

a copy. The Department may also make your dissertation available via its web pages.

In certain cases where confidentiality of information is concerned, if either the author or the supervisor so

requests, the Department will withhold the dissertation from loan or consultation for the period specified

below. Where no such restriction is in force, the Department may also deposit the Dissertation in the

University of Sheffield Library.

To be completed by the Author – Select (a) or (b) by placing a tick in the appropriate box

If you are willing to give permission for the Information School to make your dissertation available in these

ways, please complete the following:

X (a) Subject to the General Regulation on Intellectual Property, I, the author, agree to this

dissertation being made immediately available through the Department and/or University Library

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part in order to supply single copies for the purpose of research or private study

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*Special

restrictions

(b) I, the supervisor, request that this dissertation be withheld from loan, consultation or

reproduction for a period of [ ] years from the date of its submission. Subsequent to this period,

I, agree to this dissertation being made available through the Department and/or University

Library for loan or consultation, subject to any special restrictions (*) agreed with external

organisations as part of a collaborative project

Name

Department

Signed Date

THIS SHEET MUST BE SUBMITTED WITH DISSERTATIONS BY DEPARTMENTAL REQUIREMENTS.