europe’s benefit from e-government – ms perspective giulio borsari

Europe’s benefit from e-Government the Member States perspective

Italian Ministry of Justice Department of Judicial Organization, Personnel and Services

Directorate of Automated Information Systems

Giulio Borsari IT Officer

Italian Ministry of Justice Directorate of Automated Information Systems

Civil justice in Italy

• 140 tribunals

• 26 Courts of Appeals • 1 Supreme Court • 465 justice of the peace

offices

3.800.000 pending cases

2.800.000 new cases /year


The italian e-Government plan for civil justice

PCT = Processo Civile Telematico

• Supplies on-line services to – External users (lawyers, assistants, citizens and enterprises)

– Internal users (judges and court clerks)

• Key features: – Highest levels of security, confidentiality and

reliability

– Adoption of technological standards

– data-entry done only once by its producer

– Openness to the market

200.000 active 500.000

3.000 15.000


Gestore di PEC

Giustizia (GiustiziaCert)

Overall architecture

E-Justice domain

Court

Soggetto

abilitato esternoPunto di accesso

District data center Fascicolo

informatico

Registro

informatizzato

Magistrato

Cancelliere

Gestore di PEC

Giustizia (GiustiziaCert)

Portale dei

servizi telematici

e-filing = PEC

On-line services

Certified e-mail system

judges

clerks

Lawyers

(other practitioners)

Utente privato

(Cittadino e impresa)Citizens

public/private companies

Access point

Portal

PDF+XML Digital signature attachments Encrypted envelope

2-factor authentication

e-filing


e-Filing timeline

2006 - 2013 2014 2015

30/6

Mandatory by law for injunctions + pleadings in new cases (in all tribunals)

31/12

Mandatory for all pleadings (in all tribunals)

30/6

Mandatory also in all Courts of Appeal

On a voluntary basis When single courts and bars were ready


e-Filing numbers

943.472 files e-filed from 3.000 distinct judges

From January 2014

596.999 files e-filed from 62.000 distinct external users

Minutes of hearing 267 381

28%

Decrees 263 511

28%

Injunctions

323 534 34%

Sentences 89 045

10%


Communications from Courts

2011 2012 2013 2014 2015

19/11

Introduction of certified mail system (PEC)

18/2

Mandatory by law to send ONLY electronically (via PEC)

15/12

Mandatory also in criminal cases

Over 1 million every month !

€. 40 million saved per year


Available in all civil courts

More than 4.000.000 daily accesses

Also via mobile Apps

Data and files available real-time

Access to registers and files


e-Payment of court fees

In the last 12 months:

15.096 payments

Total income = € 2.836.539


So, what are our needs and expectations for cross-border services ?

1) Our needs are our «justice users»’ needs

2) Same as national lessons learned

• Keep using their software, which

Hides complexity = «keeps it simple»

• Certainty / reliability – Technical – Legal – Organizational

• Confidentiality


The e-CODEX «experience»

ItalyAustria

E-CODEX

gateway

e-Delivery

platform

Service

provider

E-CODEX

gatewayConnector Connector Service

providerLawyer

Judge

ERV Elektronischer

Rechtsverkehr

PCT Processo civile

telematico

claim Clerk

Italy: piloting country for «European Payment Order» Tribunale di Milano = receiving Court


Challenges and obstacles

Under discussion in e-CODEX: «sustainability»

• Legal aspects – eIDAS might not be enough for e-Justice

– The end-user needs to know the «level of acceptance» of e-filing

• Technical aspects – Maintenance / evolutions – Test environment – Central/National contact points – Support to new partners / orgs

• Governance


Thank you for your attention

europe’s benefit from e-government – ms perspective giulio borsari

Government & Nonprofit

justice users

files e

civil justice pct

italian egovernment

factor authentication

civil courts

single courts

courts of appeals