european airport performanceframework

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Definition and measure of KPAs/KPIs to monitor airside airport performance across Europe. SPADE Workshop Gran Canarias (Spain), 5 th November 2009 Jose Luis Garcia-Chico Performance Review Unit/Eurocontrol (Aena secondment to PRU) [email protected] / [email protected] Tel. +32 474 123814

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Page 1: European Airport PerformanceFramework

Definition and measure of KPAs/KPIs to monitor airside airport performance across Europe.

SPADE WorkshopGran Canarias (Spain), 5th November 2009 Jose Luis Garcia-Chico Performance Review Unit/Eurocontrol(Aena secondment to PRU)[email protected] / [email protected]. +32 474 123814

Page 2: European Airport PerformanceFramework

Acknowledgements

• Work developed within ATMAP project by the Performance Review Unit of Eurocontrol in consultation with airport community

• ATMAP Project manager: Francesco Preti

• Main contributors to the framework from PRU staff: Heloise Cote, Luis Olmo, Holger Hegendorfer, Milen Dentchev, Philippe Enaud

• …but also airports, airlines, slot coordinators, and ANSPs that, through ATMAP, have provided valuable comments and inputs to our framework

Page 3: European Airport PerformanceFramework

ATMAP aims at establishing a performance measuring framework of airport airside operations within the SES legislative context

Institutional Framework

• PRC/PRU monitor and report on ATM related performance parameters to EUROCONTROL

• SES (2004) introduced the performance review function on ANS: requirements for monitoring and data collection

• SES II (2009) introduced Performance Scheme: setting binding targets

ATMAP Objectives

ATMAP Approach

Outcome

• Develop a framework to measure ANS performance on the airport airside operations consistently and continuously across Europe

• Identify a set of easy to understand relevant high-level performance indicators (KPIs)

• Specify data requirements to feed the framework;

• Developing understanding of the overall air transport at airports (focused on outcomes not accountability)

• Identifying external factors to ANS that have a significant impact on performance

• Validating the framework for high-level performance review with the project participants using various data sources

• Leveraging previous PRU experience on ATM performance monitoring

• Consistent approach to measure ANS airport performance across Europe: set of KPIs & common European data repository

• Common understanding of performance indicators and associated definitions

• Clear definition of data requirements to support performance based approach

Page 4: European Airport PerformanceFramework

Scope of the framework focuses on ANS around airports: airport airside-terminal environment

Runway system

Taxiway system

Gates/ turn-around

TMA - arrival TMA – departureEn-route En-route

Entry fix

Exit fix

Network NetworkAirport

Arrivals Departures

Turn-around

• Network delivery in and out of the surrounding airport airspace

• Interface between ground-handling and airside operations when impact ATM performance

• No detailed analysis of local airport and airline turn-around processes

• Airspace for arrival sequencing (0/40 and 0/100Nm)• Airport movement area (aprons, taxiways, runway)• Coordinated airports • Daily period 06:00– 21:59

ATM Performance Airline

Performance

LandsideAirport

Performance

Air Transport Airside Performance

Project Scope

ATM Performance Airline

Performance

LandsideAirport

Performance

Air Transport Airside Performance

Project Scope

Page 5: European Airport PerformanceFramework

Conceptual framework links scheduling and observed operations with external factors/drivers

Performance

Airport Airlines ANSP

Airport Airlines ANSP

Externalfactors

Weather

Environmental

Airport layout

Scheduling of Operations

Observed activity the day of operations

Traffic Mix

ATC procedures

Others

Scheduling practices and local external factors are drivers of performance

The airport scheduling process limits the utilisation ratio and reduce variability

Challenging task to develop a high-level framework affected by multiple factors

A clear allocation of causes and accountability to stakeholders is difficult

End-product results from complex interrelated systems

Current approach addresses the understanding the overall air transport performance at airports (Outcome)

Page 6: European Airport PerformanceFramework

Airport Airside Performance Framework Breakdown

KPIs Breakdown KPAs

Traffic Volume & Demand

Capacity

Punctuality

Efficiency

Predictability

Flexibility

Emissions

• Handled Traffic

• Coordinated Demand

• Coordinated Cancelled Demand

• Declared Capacity

• Service Rate

• Additional Time of Inbound Flow

• Additional Time of Outbound Flow

• Variability of Flight Segments

• Variability of Arrival Flow Rate

• TBD

• TBD

• On Time Arrivals & Departures

• Early Arrivals

• Departure Delay (including Causes)

• Slot utilization: Handled Traffic /Declared Capacity

• Ratio Service Rate /Peak Declared Capacity

Consolidation

Low High

Page 7: European Airport PerformanceFramework

KPI Handled Traffic: European traffic experienced a generalized decreased in both Winter (-8%) and Summer (-5%) seasons

• Definition:Number of flight movements served by an airport in a given time period

• Breakdown: total, daily rate, peak-month, by season, by calendar year,

• IFR movements in the European area continued dropping during last year

Winter: -8% Summer: -5%0%

2%-6%-6%

-3%-14%-4%

-8%-1%-3%

-9%-10%

-8%

-7%-4%-2%0%

-5%

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po

rt D

aily

Mo

vem

ents

[fl

t/d

ay] Summer 08

Summer 09*

data source : EUROCONTROL/CFMU*Summer 09: up to Oct 1st

-4%-1%

-4% -13%-7%

-7% -17%-9%

-5%-9% -10%

-33%

-10%

-8%-2% -9%

-6%

-6%

0

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1600P

aris

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Air

po

rt D

aily

Mo

ve

men

ts [

flt/

day

]

Winter 07-08

Winter 08-09

data source : EUROCONTROL/CFMU

Page 8: European Airport PerformanceFramework

0,66

0,61

0,73

0,67

0,0 0,1 0,2 0,3 0,4 0,5 0,6 0,7 0,8

Se

as

on

s

Slot Utilization

Winter 07-08

Winter 08-09

Summer 08

Summer 09

-9,4%

-7,7%

KPI Slot Utilization: European slot utilization decreased in both Winter (- 9,4%) and Summer (- 7,7%) seasons

• Slot utilization is determined by the traffic served by the airport and the scheduling parameters (i.e., declared capacity)

• This ratio illustrates how much the declared capacity is used, being higher during summer season. This difference is more significant at airports with seasonal demand

• Slot utilization has decreased last summer in line with traffic drop

Data source: EUROCONTROL/CFMUSample of 18 ATMAP airports

0,77

0,34

0,80

0,62

0,64

0,31

0,71

0,59

0,0 0,2 0,4 0,6 0,8 1,0

Barcelona

Palma

Winter Summer

W07-08

W08-09

W07-08

W08-09

S09

S08

S09

S08

Page 9: European Airport PerformanceFramework

Traffic mix of service rate by airport

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Dublin

Prague

Lisbo

nNu

mb

er o

f m

ove

men

ts [

#fli

gh

ts/h

ou

r]

Light Medium Heavy Peak Declared

KPI Service Rate as approximation of maximum airport throughput

• Service rate is used as approximate measure of maximum airport throughput

• This metric may be used to infer “operational capacity” only when the airport system is close to saturation:

Sufficient number of hours with peak demandTraffic must experience certain level of delay

• Metric is sensitive to demand variations

Definition: 1 percentile of the distribution of observed throughput (mov/hour) during the peak month

Data source: EUROCONTROL/CFMUPeriod 2008

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

10%

7

10 13 16 19 22 25 28 31 34 37

1P

Peak Month

Page 10: European Airport PerformanceFramework

KPI Punctuality is calculated based on comparison between actual block times at the stand with airline scheduled times

Data source: EUROCONTROL/eCODAPeriod 2008

On Time flight Performance (Arrivals & Departures)(Based on delays as from 15 minutes)

50

5560

65

70

7580

85B

arce

lona

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icin

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Vie

nna

Zur

ichP

erce

nta

ge

of

flig

hs

[%]

Departure Arrival

Early Arrivals(Based on arrivals 15 minutes ahead of scheduled)

0

5

10

15Per

cen

tag

e o

f fl

igh

s [%

]

Average Arrival: 76,3% Averagedeparture: 72,1%

Average: 10%

Page 11: European Airport PerformanceFramework

Both arrival (+7.9%) and departure (+7.5%) punctuality has improved in Europe in the last summer seasons

Data source: EUROCONTROL/eCODASample of 18 ATMAP airportsSummer 09 up to Oct 1st

S07W07/08

S08

W08/09S09

On-time Arrival [% flights]

0255075100

+7,9%

+3,7%

On-time Departure [% flights]

0 25 50 75 100

Summer 07

Summer 08

Summer 09

+7,5%

+2,8%

Early Arrival (ahead scheduled) [% flights]

0255075100

+26%

+43%

Criteria 3 minCriteria 15 minCriteria 15 minCriteria 3 min Early Arrival 15 minEarly arrival 3 min

• There is a general improvement on arrival and departure performance (with both punctuality criteria: 3 and 15 minutes)

• Early arrivals have increased: challenge for local resource allocation (e.g., stand allocation, ground handling)

• Performance is consistent with decreased traffic demand

Page 12: European Airport PerformanceFramework

Conceptual framework: Efficiency is measured by indicators of additional times experienced by flights for each phase of flight

Arrival FlowDeparture(from airport ‘j’)

En-route

Flight Airport ATaxi-out

Additional Time in

Taxi-in

Additional Time of Inbound Flow to Airport A

Departure(at airport ‘A’)

Eng

ines

-off

Eng

ines

-on

ANS-related holding at gate

due to downstream Airport A

(ATFM delays)

Additional Time

in ASMA(airborne)

Additional Time of Outbound Flow to Airport A

Eng

ines

-off

Eng

ines

-on

ANS-related holding at gate due to airport A(pre-departure

delays)

Additional Time in Taxi-out

En-route

Flight …

• Additional times are measured as difference between the actual length of a flight phase with respect to an unimpeded time (reference), which represents the time to typically complete the flight phase in period of low traffic

• Indicators of efficiency are split on outbound / inbound flows of the studied airportEngine-off delays: ATFM and pre-departure delaysEngine-on extra times in airborne holding and in taxi out phases

• Additional time of taxi-in is not initially included in the framework (relative less influence)

Page 13: European Airport PerformanceFramework

Arrival inbound efficiency (1): ATFM arrival delay isolates ATFM regulations originated from the destination airport

ATFM Arrival Delays

0,0

1,0

2,0

3,0

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lona

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Dublin

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kfurt

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Pragu

e

Roma

Vienna

Zuric

h

AT

FM

del

ay [

min

/flt

]ATC & Aerodrome Capacity Weather All other arrival delay (strike, equiment, etc)

Data source: EUROCONTROL/CFMUPeriod 2008

• ATFM delays due to CFMU regulations are isolated to account for restrictions originated at the destination airport

• Airports are differently impacted by weather and capacity constrains. On average in 2008:32 % ATC & aerodrome capacity57 % weather11 % other

Page 14: European Airport PerformanceFramework

Arrival inbound efficiency (2): Arrival Sequencing and Metering Area additional time captures the arrival control strategies/inefficiencies

• ASMA transit time is defined as the time between entering the circle 100NM and landing•Small variations of ASMA additional time among European airports

LHR strategy of holding aircraft on stacks close to airport

• This metric is affected by several parameters such as type of aircraft, congestion level, airspace design, airport configuration, environmental restrictions

Data source: EUROCONTROL/CFMU/eCODAPeriod 2008

0

5

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Lond

on Hea

thro

w

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furt

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Zurich

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a

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Paris

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lona

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on

AS

MA

tra

ns

it t

ime

[m

in/f

ligh

t]

Unimpeded time within the last 100 NM Additional time within the last 100 NM

ASMA average transit time : 25,8 min/flt

40 Nm

100 Nm

MadridMarch 6th 2008Source CFMU

ASMA additional time average: 3.3 min/flt

Page 15: European Airport PerformanceFramework

Departure outbound efficiency (1): pre-departure delays originated at the departure airport (normally do not generate AFTM)

Data source: EUROCONTROL/eCODAPeriod 2008

• Information based on airline submitted IATA delay codes

• Isolate, among delay causes, those weather and congestion related restrictions at the airport of departure

20 % departure congestion80 % weather departure

Pre-Departure Delays

0,0

1,0

2,0

3,0

4,0

5,0

Ave

rag

e D

elay

[m

in/f

lt]

Departure Airside Constraints (IATA code 87,89) Departure Weather (IATA code 71,75,76)

Page 16: European Airport PerformanceFramework

Departure outbound efficiency (2): taxi-out additional time as the period between take

• Taxi-out is defined as the period between off-block and the time of taking off

• Difference in taxi-out additional times are significant among European airports, as it depends of several factors: airport layout (distance stand-runway), type of stand, start-up process, apron congestion, de-icing procedures, and others.

0,0

5,0

10,0

15,0

20,0

25,0

Lond

on H

eath

row

Rome Fium

icino

Paris

Charle

s-de-

Gaulle

Barce

lona

Lond

on G

atwick

Mad

rid

Dublin

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alpen

sa

* Fra

nkfu

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Bruss

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Zurich

Paris

Orly

Palma

Prague

Vienna

Helsink

i

Tax

i-o

ut

tim

e [m

in/f

ligh

t]

Unimpeded time Additional time

ATMAP taxi-out time average: 14,2 min/flt Taxi-out additional time average: 4,6 min/flt

Data source: EUROCONTROL/CFMUPeriod 2008

Page 17: European Airport PerformanceFramework

There seems to be a link between the amount of slot utilization and quality of service in Europe

R2 = 0,4467

0

2

4

6

8

10

20% 40% 60% 80% 100%

Airport slots operated [%]

AS

MA

Ad

dit

ion

al T

ime

[min

]

R2 = 0,4329

0

2

4

6

8

10

20% 40% 60% 80% 100%

Airport slots operated [%]

Tax

i-o

ut

add

itio

nal

tim

e [m

in]

• Link between inefficiencies (quality of service) and airport slot utilization (served traffic / available slots)

• Trade-offs among indicators will help to understand performance

• Other affecting performance factors must be accounted for at local and aggregate level (e.g., meteorology) that need to be incorporated into the framework

Algorithm to classify weather conditions

Data source: EUROCONTROL/CFMU/EcodaPeriod 2008

Page 18: European Airport PerformanceFramework

KPI Predictability: Variability of departure/arrival times and flight phase duration

• Analysis from an airline scheduling point of view (same O&D, operator, STD)

• Flight Phase predictability

• Measured as the standard deviation or inter-percentile range of the distribution

• Variability is mainly generated in the turn-around phase (or due to reactionary delays), but amplified by the airside operations

• Delay is one driver, but not the only one

-10

-5

0

5

10

15

20

25

20

03

20

04

20

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06

20

07

20

08

Departure time Taxi-out + holding Flight time (cruising+ terminal)

Taxi-in + waiting forthe gate

Arrrival time

min

utes

20th Percentile 80th Percentile Standard Deviation

Gate-to-gate phase Source: CODA

Time of operation

Nu

mb

er

of

ob

se

rva

tio

ns

(2)

Schedule Arrival

Average Actual

Departure

Average Actual Arrival

Time of operation

Time of operation

Nu

mb

er

of

ob

se

rva

tio

ns (2)Schedule

Departure(2)Schedule

Departure

Page 19: European Airport PerformanceFramework

Meteorology impact on ANS performance at airports

• Breakdown weather conditions consistently across European airports based on transparent and common criteria (infrastructure, procedures, and congestion are not initially considered)

Nominal Degraded Disrupted

• Definition of a severity scale (weather classes) for each weather phenomena Type of weather phenomena (e.g., wind, visibility) Duration Combination

• Algorithm initially applied to METAR reports Wind by RWY Visibility by RWY and cloud base Precipitations Freezing conditions (humidity and temperature) Thunderstorms / Convective weather Others (wind shear, wind aloft, etc.)

GUSTS22%

FREEZING10%

VISIBILITY11%

RVR7%

CEILLING7%

CLOUDS_TYPE3%

PRECIPITATIONS2%

WIND_INTENSITY38%

Data source: METAR reportsPeriod Jan-March 2008

Page 20: European Airport PerformanceFramework

Weather classification varies across European airports: reaction to weather situations are expected to vary too

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

% d

ays

by

crit

eria

Degraded Severe

Degraded M oderate

Nominal Fair

Nominal Excellent

• Analyze performance drivers in different weather conditions

Nominal days to analyze general airport performance Degraded days to assess ANS airport reaction to weather phenomena Disrupted are assumed to be exceptional (performance drops dramatically)

Data source: METAR reportsPeriod Jan-March 2008

Page 21: European Airport PerformanceFramework

A dashboard of indicators evolution may help to identify drivers and understand performance at European level

On-time Departure [% flights]

40,7

47,6

31,4

30,2

0 25 50 75 100

Early Arrival (ahead scheduled) [% flights]

8,6

12,3

34,6

43,6

0 25 50 75 100

On-time Arrival [% flights]

53

62

23,9

20,7

0 25 50 75 100

Summer 08

Summer 09

+7,9%

Criteria 3 minCriteria 15 min Criteria 15 minCriteria 3 min Early Arrival 15 minEarly arrival 3 min

+7,5% +26%

0,67

0,73

0,4 0,5 0,6 0,7 0,8

Summer 09

Summer 08

Slot Utilization Efficiency Inbound Flow [min/flight]

2,6

2,5

0,2

0,1

0,6

0,3

0,6

0,5

0 1 2 3 4 5

-15%

ATFM-Other (equipment, strike, etc)

ASMA Additional Time ATFM-ATC&Aerodrome Cap

ATFM-Weather

Efficiency Outbound Flow [min/flight]

4,4

4,1

1,4

1,3

0,1

0,1

0 1 2 3 4 5 6 7

-7,7%

Departure Weather

Taxi-out Additional Time Departure Congestion

-7,7%

Page 22: European Airport PerformanceFramework

Conclusions and future work

An approach to measure and analyze airport-terminal joint system performance consistently across European airports

The airport scheduling process is linked to the quality of service delivered.

Working close to the limits makes the system more sensitive to variability

Last year traffic evolution seem to have lessened pressure into the ATM system, increasing quality of service

Trade-off among objectives are key to understand performance: efficiency, punctuality, predictability, environment and others

Future steps are needed to complete the picture: Consolidating the framework, addressing external affecting factors, assessing trade-offs

Page 23: European Airport PerformanceFramework

Jose Luis Garcia-Chico Performance Review Unit/Eurocontrol

(Aena secondment to PRU)[email protected] /

[email protected]. +32 474 123814

www.eurocontrol.int/prc

Page 24: European Airport PerformanceFramework

BACK UP SLIDES

Page 25: European Airport PerformanceFramework

TMA

Arrival airportDeparture airport

En-route ATFM delays

Airport ATFM delays

Airborne holdingReactionary

delays

Network delivery(volume and variability

of TMA entry flow)

Airport scheduling

(utilisation ratio)

Management of

arrival flows

Landing interval (actual throughput)

Local turnaround

delays

Arrival time variabilityDeparture time

variability

Pre-departuredelays

ATM

Weather

Controlling variability of air transport operations

•The airport scheduling process determines the utilisation ratio (e.g. scheduled capacity / peak capacity) and the corresponding quality of service (i.e. delays). It also tries to reduce variability

•On the day of operation, measures such as local airborne holdings or ATFM regulations are applied in order to balance variations in demand with variations in actual throughput;

•The way traffic inbound flows are managed at airports on the day of operation is an important factor to control variability and airport utilisation

STDSTA

Page 26: European Airport PerformanceFramework

Decrease on Service Rate due to drop of demand

• Service rate is an approximate measure of maximum airport throughput

• The metric varies with traffic demand

• 10-minute rolling hours may introduce same stability on the calculation

-6,5%

-4,2% -3,1% -2,2%-2,2%

-11,3%-9,6%

-3,0% -7,6% -3,2% -6,6% -20,7% -1,9% -6,1%-11,4% 0,0% -4,9%

-6,6%

0

20

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100

120

140

Par

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harle

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mb

er o

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ove

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ts [

flt/

ho

ur]

2008 2009

data source : EUROCONTROL/CFMU

Page 27: European Airport PerformanceFramework

Calculation of unimpeded and additional times in the taxi-out phase is derived by statistical analysis of historic data

CFMU/eCODA Airport Data

AOBT

Stand Runway

ALDT

15R102Jet789456

36L155Turbo123456

RwyStanda/c classFlight ID

15R102Jet789456

36L155Turbo123456

RwyStanda/c classFlight IDStep 1:Grouping Flights

Step 2:Calculating Aircraft Congestion level 6

3

Congetion

level

15R102Jet789456

36L155Turbo123456

RwyStanda/c classFlight ID

6

3

Congetion

level

15R102Jet789456

36L155Turbo123456

RwyStanda/c classFlight ID

Step 4:Calculating Group Unimpeded Time

Step 3:Calculating Group Congestion Index

Step 5:CalculatingTaxi-out additional time

0%

2%

4%

6%

8%

10%

12%

1 4 7 10 13 16 19 22 25 28

Average

0%

2%

4%

6%

8%

10%

12%

1 4 7 10 13 16 19 22 25 28

Average

0%1%2%3%4%5%6%7%8%9%

10%

7

10 13 16 19 22 25 28 31 34 370%1%2%3%4%5%6%7%8%9%

10%

7

10 13 16 19 22 25 28 31 34 37

20P

• Group: a/c-stand-rwy

Max Throughputof Runway

• Group: a/c-stand-rwy• Unimpeded flights:Cong level < Cong Index•Truncated distribution

5

4

Congetion

Index

15R102JetB

36L155TurboA

RwyStanda/c classGroup

5

4

Congetion

Index

15R102JetB

36L155TurboA

RwyStanda/c classGroup

18 min

16 min

Unimpeded Time

1 to 5

1 to 4

Congt

levels

15R102JetB

36L155TurboA

RwyStanda/c classGroup

18 min

16 min

Unimpeded Time

1 to 5

1 to 4

Congt

levels

15R102JetB

36L155TurboA

RwyStanda/c classGroup

Unimpeded Time of Group = Average

Step 6:CalculatingAirport Taxi-outAdditional Time

Distribution of Taxiout time - Unimpeded of Group

Averaged additional time of group

0%1%2%3%4%5%6%7%8%9%

10%

7

10 13 16 19 22 25 28 31 34 37

0%1%2%3%4%5%6%7%8%9%

10%

7

10 13 16 19 22 25 28 31 34 37 18 min

16 min

Unimpeded Time

3 min

4 min

Addit

time

15R102JetB

36L155TurboA

RwyStanda/c classGroup

18 min

16 min

Unimpeded Time

3 min

4 min

Addit

time

15R102JetB

36L155TurboA

RwyStanda/c classGroup

Weighted average ofindividual groups

Airport Additional Timefor Period of Study

Index=0.5 (MaxThroup*20P group)

ATOT

Aircraft Class

Page 28: European Airport PerformanceFramework

CODA: Central Office for Delay Analysis

• Baseline: IFR flights

• European coverage of IFR flights > 60%

• Data coverage by airport upto 90%

• > 100 data partners (majority airlines, but also ANSP’s & airports

• Feed of flight-by-flight operational data direct from Airlines since 2000:

• AC-registration• Callsign• City-pair• Scheduled Times• OOOI-Times• Delay reasons (IATA delaycodes) and times• …

Page 29: European Airport PerformanceFramework

METAR contents

Weather phenomena Cloud & Ceiling

Gusts

Wind speed

Wind direction

CB/TCU

Visibility

EBBR 010420Z 31031G51KT 270V340 3000 R25L/P1500N R25R/P1500N R02/1400N +SHRAGR TS SCT008 BKN012 CB 05/04

9999 m9999 m – 5000 m4900 m – 3000 m2900 m – 1500 m1490 m – 750 m 750 m – 350 m 350 m – 0 m

Visibility

>1000 m 600 m – 400 m 400 m – 300 m 300 m – 200 m 200 m – 100 m 100 m – 50 m

Cloud base

-RA+RA-FZRA+FZRA

Precipi-tations 0 kt – 5 kt

5 kt – 8 kt 8 kt – 10 kt 10 kt – 15 kt>15 kt

Wind speed

CBTCU

ConvectiveweatherTemperature/

Dewpoint+3°C to -10°C

FreezingConditions

• METAR: observed average weather conditions measured over the preceding 10-minute period each 30 minutes

• Example:

RVR Values (m)

T° (°C°)

Page 30: European Airport PerformanceFramework

Example of weather classification: Wind class for steady wind direction

• Head wind component (severity)• 0 to 5 Kts; No severity; Code 1• 6 to 10 kts; moderate severity ; Code 2• 10kts to 20kts; medium severity ; Code 3• >20Kts; high severity ; Code 4

• Degraded day when duration is:• Code 2 for more than 3 consecutive hours • Code 3 for more than 2 consecutive hours • Code 4 for 1 consecutive hour or more

α

Wind

α

Wind