eta atlanta strategic doing workshop
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Slides used in the Employment and Training Administration Atlanta regional forum May 2009.TRANSCRIPT
Strategic Doing: Building Collaborations That
Matter
Ed MorrisonLinda Fowler
‣ Why networks?
‣ An introduction to Strategic Doing
‣ What Strategic Doing delivers
‣ The role of a hub in Strategic Doing
‣ Practicing Strategic Doing
‣ Applying Strategic Doing to State Action Plans
Today’s Roadmap
We live in a networked world Internet map of city-to-city connectionsSource: chrisharrison.net
The iPhone production
network
Question: Who makes the iPhone?
Answer: A network ledby Apple
Question: How many companies made the Wizard of Oz?
Answer: One(Metro-Goldwyn Mayer)
Question: How many companies made the Spider Man 3?
Answer: Fifty-six(working in a network)
Question:How did regions function in a pre-networked world?
Answer:
Silos
Question:How do regions function in a networked world?
Answer: Still Silos
We need new approaches to link and leverage assets within our communities and regions
‣ Why networks?
‣ An introduction to Strategic Doing
‣ What Strategic Doing delivers
‣ The role of a hub in Strategic Doing
‣ Practicing Strategic Doing
‣ Applying Strategic Doing to State Action Plans
Today’s Roadmap
Strategic planning evolved to handle the complexities of managing large hierarchies...like the military and Fortune 500 companies
A small group at the top did the thinking
A larger group at the bottom did the doing
As organizations have become more networked, older strategic planning models do not work so well.
The reason: There is no top or bottom to a network.
Dilbert emerged to make fun of strategy in a hierarchical world...
Organizations have been moving toward teams...where there is no separation of thinking from doing
Strategic Doing is a discipline to enable teams of people to do complex projects in these open networks
Most places: People and organizations work in isolation trying their best
Strategic Planning: A few people try to sort it all out (but it often does not work)
Strategic Doing: A continuous process of aligning, linking and leveraging
With Strategic Doing, leaders guide open conversations to translate ideas in to action...
Key Insight: People move in the direction of their conversations
What could we do together?
What should we do together?
What will we do together?
How will we learntogether?
Strategic Doing is simple, but not easy. It takes practice to keep focused on four key questions...
Strategic Doing begins when a core team of people agrees to take responsibility for the Strategic Doing process...
The Core Group agrees to use a Strategic Doing process to produce and update a Strategic Action Plan
The Core Team identifies focus areas of opportunities to produce dramatically better results....
Within each focus area, teams start with initiatives or projects
30 Days30 Days
The process of shaping a strategy is continuous
The team starts with Strategic Action Plan Version 1.0, then 1.1, then 1.2 and so on...
1.1 1.21.0 1.3
Strategic Doing is not that much different than planning a family vacation
‣ Why networks?
‣ An introduction to Strategic Doing
‣ What Strategic Doing delivers
‣ The role of a hub in Strategic Doing
‣ Practicing Strategic Doing
‣ Applying Strategic Doing to State Action Plans
Today’s Roadmap
Strategic Doing generates “link and leverage” strategies
Strategic Strategic Doing Doing
produces produces alignmentsalignments, links and , links and leverageleverage
A great example...The new Water Councilin SE Wisconsin
27© 2008, Brian D. Thompson, UWM Research Foundation 10/6/08
Funds
Fluid Transport/ Civil & Ind. Engr.
Detection
Materials
Bioscience
Pumps/ Valves/
Components
Analysis/ Measuring/
Control
Water User
Consumer Products
Treatment/ Processing/ Softening
Utilities
Funding Agencies
Academic Institutions
Private SectorPublic Sector
Water, Water, Water, …
DOE
EPA
NSF
USDA
DoD
NOAA/DOC
Interior
World Bank
Foundations
InternationalPartners
NIHGreater
MilwaukeeFoundation
UWM
Marquette
UW-Madison
WATER Inst.Chem & Biosci
School of Freshwater Science
CEAS
Physics
MSOE
Fluid Power
Rapid Proto Center
M7/GMCMMSD
City ofMilwaukee
DNRUNDP
Federal Government
Municipalities
Water Council
Pentair• Filtering & purification
GE
Badger Meter• Water meters• Meter reading systems
Procorp• Water reuse & softening • Phosphate & radium removal
AO Smith• Water heaters
Kohler• Faucets• Materials, coatings, plating• Casting technology
Miller Coors• Intake quality, output quality• Energy consumption
AquaSensorsThermo Fisher
Scientific
Fall River
Great Lakes Water• Water treatment equipment Advanced
Chemical Systems• Ind. wastewater treatment
CH2MHILL• Engineering services
ITT
Sanitarie• Wastewater treatment
design
Flygt• pumps
SiemensJoyBucyrus
Veolia• Water utilities
OpportunitiesEnvironmental• Algae control (& exploitation)• Removal of PCBs from lakes & rivers• Storm water containment, • Road salt• Ship’s ballast – policy/enforcement• Aquaculture• Lake Michigan contamination• Policy issues – metering/incentives
Energy/Efficiency• Ethanol production efficiency• Tar sands water treatment• Elimination of boiler scaling• Increasing brewing efficiency• Increased efficiency of water heating• Speeding treatment for large volumes• Increasing treatment efficiency
Processing/Treatment•Municipal wastewater treatment–Storm water treatment–Reduced use of chemicals•Industrial wastewater treatment–Farm manure, food processing waste, metals–Utilizing sewer sludge•Residential Water Treatment–Residential water treatment, home filtration–Residential Water softening without salt
•Reverse Osmosis•Softening•Ships ballast - treatment•Treatment targets–PCBs in sewer pieps–Desalinzation–Radium in ground water–Pharmaceuticals–Phosphate
Monitoring/Detection• Water security• Real time monitoring • User detection systems• Real time sensing for life forms• Pharmaceuticals
28© 2008, Brian D. Thompson, UWM Research Foundation 10/6/08
Funds
Fluid Transport/ Civil & Ind. Engr.
Detection
Materials
Bioscience
Pumps/ Valves/
Components
Analysis/ Measuring/
Control
Water User
Consumer Products
Treatment/ Processing/ Softening
Utilities
Funding Agencies
Academic Institutions
Private SectorPublic Sector
Water, Water, Water, …
DOE
EPA
NSF
USDA
DoD
NOAA/DOC
Interior
World Bank
Foundations
InternationalPartners
NIHGreater
MilwaukeeFoundation
UWM
Marquette
UW-Madison
WATER Inst.Chem & Biosci
School of Freshwater Science
CEAS
Physics
MSOE
Fluid Power
Rapid Proto Center
M7/GMCMMSD
City ofMilwaukee
DNRUNDP
Federal Government
Municipalities
Water Council
Pentair• Filtering & purification
GE
Badger Meter• Water meters• Meter reading systems
Procorp• Water reuse & softening • Phosphate & radium removal
AO Smith• Water heaters
Kohler• Faucets• Materials, coatings, plating• Casting technology
Miller Coors• Intake quality, output quality• Energy consumption
AquaSensorsThermo Fisher
Scientific
Fall River
Great Lakes Water• Water treatment equipment Advanced
Chemical Systems• Ind. wastewater treatment
CH2MHILL• Engineering services
ITT
Sanitarie• Wastewater treatment
design
Flygt• pumps
SiemensJoyBucyrus
Veolia• Water utilities
OpportunitiesEnvironmental• Algae control (& exploitation)• Removal of PCBs from lakes & rivers• Storm water containment, • Road salt• Ship’s ballast – policy/enforcement• Aquaculture• Lake Michigan contamination• Policy issues – metering/incentives
Energy/Efficiency• Ethanol production efficiency• Tar sands water treatment• Elimination of boiler scaling• Increasing brewing efficiency• Increased efficiency of water heating• Speeding treatment for large volumes• Increasing treatment efficiency
Processing/Treatment•Municipal wastewater treatment–Storm water treatment–Reduced use of chemicals•Industrial wastewater treatment–Farm manure, food processing waste, metals–Utilizing sewer sludge•Residential Water Treatment–Residential water treatment, home filtration–Residential Water softening without salt
•Reverse Osmosis•Softening•Ships ballast - treatment•Treatment targets–PCBs in sewer pieps–Desalinzation–Radium in ground water–Pharmaceuticals–Phosphate
Monitoring/Detection• Water security• Real time monitoring • User detection systems• Real time sensing for life forms• Pharmaceuticals
• Joe Aldstadt – analytical methods• Peter Geissinger – detection• Alan Schwabacher– pharmaceuticals in water
• Carmen Aguilar – microbiology• David Petering –metal metabolism • Val Klump
• Rohatgi, Pradeep – adv. castings, lightweight, lead-free • Aita, Carolyn – advanced coatings• Gong, Sarah – polymer materials
• Chen, Junhong – nano materials, sensors
• Li, Jin – pollutant transport modeling• Bravo, Hector – hydraulic modeling• Christensen, Erik – pollutants in water• Amano, Ryoichi - CFD• Pillia, Krisna – porous media modeling• Kevin Renken- mass transfer• Sobolvev – biproducts utilization• Doug Cherkauer – groundwater hydrology
• Jim Waples – water aging• Tom Consi – aquatic robots• Tom Grundle - harbors
• Tim Ehlinger – aquatic systems
• Burlage – PCR environmental test
• Shangping Xu – safe drinking water
Partnerships• Sponsored Research Proj.• Shared equipment• Graduates• Workforce training• Subcontractor/supplier• Extramural grant support• Philanthropic support
Cluster Effects• Shared resources/equipment• Collaborative grants• Improved competitiveness• Translational science
Gorilla innovation Swarm innovation
Strategic Doing produces a swarm of innovations
‣ Why networks?
‣ An introduction to Strategic Doing
‣ What Strategic Doing delivers
‣ The role of a hub in Strategic Doing
‣ Practicing Strategic Doing
‣ Applying Strategic Doing to State Action Plans
Today’s Roadmap
Strategic Doing needs:
•A “safe, creative space” for creativity to take place
•Simple rules of civility to promote “deep conversations”
To be innovative, we need “safe, creative” places‣ Camp Fires‣ Watering Holes‣ The Kitchen Table
Civic forums create safe places to stretch our minds...
The Innovation Cafe at Memorial Hospital in South Bend serves no food, but offers a place “where staffers and outsiders can learn to craft new ideas."
‣Civility represents "the sacrifices that we make for the sake of living together."
‣Civility recognizes our inter-dependence.
‣Without civility, we cannot do the complex thinking and experimentation that workforce development requires...
The Thrive region of 8 counties around Madison, Wisconsin has adopted Principles of Collaboration
‣ Why networks?
‣ An introduction to Strategic Doing
‣ What Strategic Doing delivers
‣ The role of a hub in Strategic Doing
‣ Practicing Strategic Doing
‣ Applying Strategic Doing to State Action Plans
Today’s Roadmap
What could we do together?
What should we do together?
What will we do together?
How will we learntogether?
Strategic Doing is simple, but not easy. It takes practice...
What could we do together?
1. Explore the assets at the table
2. Watch for patterns and possible connections
3. Find opportunities by connecting assets (What if?)
What are the assets within our region that we can connect to establish national leadership in the skill
assessments?
What are the opportunities we see when we connect these assets? How do you describe this
opportunity? How can we link and leverage these assets?
Examples can include people, organizations, events, programs....
Opportunity 1: Example: we could conduct monthly webinars to inform us of the innovations taking place in the region.
Opportunity 2: Example: We could conduct a Youth Summit once or twice a year to keep everyone on track and connected
Date:Questions? Contact:
Here’s an example of a worksheet to connect assets to opportunities from a Strategic Doing Pack
As we connect assets, we notice something strange starts to happen...
The “network effect” takes hold...
What could we do together?
What should we do together?
What will we do together?
How will we learntogether?
Strategic Doing is simple, but not easy. It takes practice...
What should we do together?
1. Pick an opportunity
2. Define an outcome with 3 characteristics
3. Describe a transition path using SMART Goals
Where do you want to be in 3 Where do you want to be in 3 years?years?
SMART = Simple + SMART = Simple + Measurable +Achievable + Measurable +Achievable + Relevant + Time SensitiveRelevant + Time Sensitive
What will people be doing? And What will people be doing? And how will they be doing it?how will they be doing it?
Pick something Pick something transformative..not just transformative..not just
something you are already something you are already doing...Pick something that you doing...Pick something that you can do together that you cannot can do together that you cannot
just do alonejust do alone
What does success look like? Define 3 characteristics of your Outcome.
Example: Creating a nationally recognized workforce summit that regularly pushes innovative initiatives to address the challenges of at-risk youth.
Characteristic 1: Active on-line community of innovators
Characteristic 2: Strategy teams that engage at-risk youth as members
Characteristic 3: Example: Regular webcasts
Date:Questions? Contact:
Here’s a worksheet for defining characteristics of an outcome...
SMART GOALS
For this project by this date....
SMART GOALS
We will do this....
Example: By September 2009
We convene a core team of professionals in the region interested in at-risk youth
Date:Questions? Contact:
Here’s a worksheet for SMART Goals to mark a pathway
What could we do together?
What should we do together?
What will we do together?
How will we learntogether?
Strategic Doing is simple, but not easy. It takes practice...
What will we do together?
1. Write an Action Plan of who does what by when
2. Make personal commitments
Action Steps: To move our project
forward over the next thirty days, we will do
these actin steps:
Responsible: By When:
Date:Questions? Contact:
Here’s a worksheet for an Action Plan
What could we do together?
What should we do together?
What will we do together?
How will we learntogether?
Strategic Doing is simple, but not easy. It takes practice...
How will we learn together?
1. Capture your conversation on the web
2. Plan the next face-to-face meeting for revisions
1.1 1.21.0 1.3
Strategic Doing is like paddling a kayak in the ocean
The task requires quick strategic assessments and continuous “doing”
‣ Why networks?
‣ An introduction to Strategic Doing
‣ What Strategic Doing delivers
‣ The role of a hub in Strategic Doing
‣ Practicing Strategic Doing
‣ Applying Strategic Doing to State Action Plans
Today’s Roadmap
The framework for your Strategic Action Plan starts with 6 focus areas:
1.“Transformed” Intake
2.“Transformed” Process
3.“Transformed” Services
4.“Transformed” Analysis
5.“Transformed” Tools
6.Effective Policy Guidance
You can start drawing your strategy map this way: :
Within each focus areas, you have a set of promising initiatives to start. Pick one or more initiatives and organize a 1-2 hour Strategic Doing workshop to start...
1. Transformed Intake
1.1 Skill Assessments
1.2 Triage Models
1.3 Early Warning Systems
2. Transformed Process
2.1 One Stop Redesign
2.2 UI/WIA Integration
2.3 Priority of Service
Chances are, you will not do everything all at once.
Your Strategic Action Plan will focus on a more limited set of priority of focus areas and initiatives.
Preliminary Checklist for a Strategic Doing Workshop✓ Prepare Strategic Doing Pack of workshop exercises (use
a template to start)
✓ Provide copies of Strategic Doing Packs to participants
✓ Make table arrangements: 6-8 people for a round table
✓ Record names and e-mails of people at the table
✓ Appoint at least one Knowledge Keeper who will summarize and draw connections to what is being said in the Strategic Doing Pack
✓ Appoint at least one Web Keeper who will agree to post a summary to the Web.
The Strategic Doing workshop will generate the components of a Strategic Action Plan for that initiative:1.1 Skill Assessments
Outcome for Skill Assessments:
SMART Goals for Skill Assessments:
Skill Assessment Action Plan:
Schedule for Revision:
What could we do
together?
What should we do
together?
What will we do
together?
How will we learntogether?
You will not start by trying to do everything at once. You might start with 6 initiatives:
1.0
2.0
3.0 4.0
5.0
6.0
To keep organized, you start numbering your initiatives as they emerge...
1.1
1.2
2,1
3,14,1
5,1
In the next months, you conduct more Strategic Doing workshops and add other initiatives, so your strategy map looks something like this:
The Strategy Map is flexible. There is no one right way to draw it. The key point that you focus on doing something...
The Atlanta Region has modified the strategy framework developed in at the national re-employment summit in Baltimore