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Training Institute TRAINING CATALOGUE 2006-2007 This offer is issued for you by: Regional Training Institute Tunisia Phone: +216 (71) 108 108 Fax: +216 (71) 964 570 E-Mail: [email protected] Internet: http://www.siemens.com.tn

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Training Institute

TRAINING CATALOGUE

2006-2007

This offer is issued for you by: Regional Training Institute Tunisia

Phone: +216 (71) 108 108 Fax: +216 (71) 964 570

E-Mail: [email protected] Internet: http://www.siemens.com.tn

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Contents

Course Description of the Courses............................................................................................... 4

TRAINING OPTION EWSD COMMISSIONING SPECIALIST.................................................................... 4 TRAINING OPTION EWSD CONFIGURATION MANAGEMENT EXPERT .................................................. 6 TRAINING OPTION EWSD DELTA TRAINING...................................................................................... 8 TRAINING OPTION EWSD EXCHANGE PLANNING ENGINEER ........................................................... 10 TRAINING OPTION EWSD FAULT MANAGEMENT EXPERT (TAC) ..................................................... 12 TRAINING OPTION EWSD INSTALLER............................................................................................. 14 TRAINING OPTION EWSD NETWORK ELEMENT ASSISTANT............................................................. 16 TRAINING OPTION EWSD NETWORK ELEMENT MANAGER .............................................................. 18 TRAINING OPTION EWSD OAM SPECIALIST .................................................................................. 20 TRAINING OPTION TDM NETWORK PLANNING ENGINEER................................................................ 22 EWSD ADVANCED CCS7 ADMINISTRATION ................................................................................... 24 EWSD ANALOG SUBSCRIBER & PABX ADM. ................................................................................. 26 EWSD CHANNEL ASSOC. SIGNALING SYSTEMS ............................................................................. 27 EWSD CHARGING DATA ADMINISTRATION..................................................................................... 28 EWSD CIRCUIT NETWORK ADMINISTRATION.................................................................................. 29 EWSD CRASH WORKSHOP ........................................................................................................... 31 EWSD DATA BASE AND TRACING TOOLS....................................................................................... 32 EWSD DELTA TAC CP113-CP113C ............................................................................................ 33 EWSD DELTA TAC CP113C-CP113E.......................................................................................... 34 EWSD DELTA TRAINING V11-V12................................................................................................. 35 EWSD DELTA TRAINING V11-V13A .............................................................................................. 36 EWSD DELTA TRAINING V12-V13A .............................................................................................. 37 EWSD DELTA TRAINING V12-V14A .............................................................................................. 38 EWSD DELTA TRAINING V12-V15................................................................................................. 39 EWSD DELTA TRAINING V13A-V14A ............................................................................................ 40 EWSD DELTA TRAINING V13A-V15 .............................................................................................. 41 EWSD DELTA TRAINING V9-V11................................................................................................... 42 EWSD DELTA TRAINING V9-V12................................................................................................... 43 EWSD EXCHANGE PLANNING........................................................................................................ 44 EWSD EXTENDED SYSTEM TRAINING CP113C ............................................................................. 45 EWSD EXTENDED SYSTEM TRAINING CP113E.............................................................................. 46 EWSD EXTENDED SYSTEM TRAINING PERIPHERY ......................................................................... 47 EWSD INDAS OCANEQ III AND PC TOOLS V3.X ......................................................................... 48 EWSD INDAS PC TOOLS............................................................................................................. 49 EWSD INDAS WITH OCANEQ ..................................................................................................... 50 EWSD ISDN SUBSCRIBER AND PABX ADM................................................................................... 51 EWSD INTELLIGENT NETWORK ADMINISTRATION........................................................................... 52 EWSD MODULE REPLACEMENT PROCEDURES .............................................................................. 53 EWSD NETWORK PLANNING SWITCHING....................................................................................... 54 EWSD ON THE JOB TRAINING OAM SPECIALIST............................................................................ 55 EWSD OPERATION, ADMINISTRATION & MAINTENANCE OF ADMOSS ............................................ 56 EWSD SAFEGUARDING & EMERGENCY PROCEDURES ................................................................... 58 EWSD STANDARD MAINTENANCE TASKS....................................................................................... 59 EWSD STANDARD OPERATION TASKS........................................................................................... 60 EWSD SYSTEM ARCHITECTURE .................................................................................................... 61 EWSD SYSTEM COMMISSIONING .................................................................................................. 62 EWSD SYSTEM INTRODUCTION AND HANDLING ............................................................................. 63 EWSD TRUNK/LINE TESTING ........................................................................................................ 64 EWSD V5 INTERFACE ADMINISTRATION ........................................................................................ 65

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EWSD/SURPASS HIE 9200 SAFEGUARDING AND EMERGENCY PROCEDURES .............................. 66 GEOCENTREX OPERATION & MAINTENANCE .................................................................................. 67 NETDESIGNER-SS7 APPLICATION AND OPERATION........................................................................ 68 NETDESIGNER-SWITCH APPLICATION AND OPERATION................................................................... 69 NETDESIGNER-TRAFFIC APPLICATION AND OPERATION.................................................................. 70 PATCH HANDLING FOR SYSTEM SPECIALISTS................................................................................. 71 SURPASS HIE 9200 INSTALLATION OF EXCHANGE EQUIPMENT..................................................... 72 TRAFFIC MEASUREMENT WITH SPOTS .......................................................................................... 73

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Course Description of the Courses

Training Option EWSD Commissioning Specialist

SNEWOMS

EWSD OAM Specialist

SN1162

EWSD System Commissioning

Duration: 5 days

EWSD Commissioning Specialist Curriculum, composed of several course

modules

Caption

Info-Link is available

Classroom Training, Seminar, Workshop

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Target Group Commissioning Specialist

Aim The commissioning specialist is responsible for all the commissioning tasks including the acceptance test. He configures all system units by means of the installation and test manual and carries out the appropriate tests in order to verify the correct and fault free operation. This includes the tests of the line trunk group LTG and the trunk lines. He installs the application program system APS, performs the installation recovery, implements modifications as necessary and runs the ODAGEN. All reports are collected for later verification. As agreed with the customer the acceptance tests are carried out according to the procedures in the acceptance test manual. Protocols are signed if the appropriate requirements are met and the exchange is handed over to the customer.

Prerequisites Participants must have completed the training as OAM Specialist

Training option number SN0010EU01SN

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Training Option EWSD Configuration Management Expert

SN2010

EWSD System Introduction and Handling

Duration: 5 days

AND

SN2021

EWSD Analog Subscriber PABX Adm.

Duration: 3 days

SN2022

EWSD ISDN Subscriber and PABX Adm.

Duration: 8 days

SN2025

EWSD Charging Data Administration

Duration: 3 days

SN2030

GeoCentrex Operation Maintenance

Duration: 5 days

SN2032

EWSD V5 Interface Administration

Duration: 5 days

SN2033

EWSD Operation, Administration Maintenance of ADMOSS

Duration: 5 days

SN2023

EWSD Circuit Netw ork Administration

Duration: 5 days

SN2024

EWSD Advanced CCS7 Administration

Duration: 10 days

SN2035

EWSD Channel Assoc. Signaling Systems

Duration: 2 days

SN2031

EWSD Intelligent Netw ork Administration

Duration: 4 days

SN2034

Traf f ic Measurement w ith SPOTS

Duration: 5 days

SN2004

EWSD INDAS OCANEQ III and PC Tools V3.x

Duration 3 days

SN2001

EWSD INDAS w ith OCANEQ

Duration 1 day

SN2002

EWSD INDAS PC Tools

Duration 2 days

Prerequisites Classroom Training, Seminar, WorkshopConfig.Management Expert

Caption

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Target Group Configuration Management Expert

Aim The Configuration Management Expert is assigned to the NMC. His main task is the correct configuration of the entire network in close cooperation with the planning department. This includes trunk lines, subscriber connections, protocols, features, services, accounting relevant configurations and the synchronization. He advises and supports the Network Element Manager in case of configuration changes. He verifies the correct configuration, analyses malfunctions and corrects the database and parameters as required In case of faults he performs fault analysis together with the Fault Management Expert if necessary. This includes the protocol analysis using available tracers. He collects protocol and configuration relevant error symptoms and reports it to the Fault Management Expert.

Prerequisites Qualified engineer with a basic knowledge of telecommunication networks and services, and a basic understanding of switching and transmission technology.

Training option number SN0009EU01SN

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Training Option EWSD Delta Training

SN1105-5

EWSD Delta Training V9-V11

Duration: 5 days

Caption

EWSD Delta Training Classroom Training, Seminar, Workshop

OR

SN1107-6

EWSD Delta Training V11-V12

Duration: 2 days

OR

OR

OR

OR

SN1108-11

EWSD Delta Training V12-V14A

Duration 5 days

SN1108-13

EWSD Delta Training V12-V15

Duration: 7 days

SN1108-7

EWSD Delta Training V12-V13A

Duration: 3 days

OR

SN1109-11

EWSD Delta Training V13A-V14A

Duration: 4 days

SN1109-13

EWSD Delta Training V13A-V15

Duration 5 days

SN1107-7

EWSD Delta Training V11-V13A

Duration: 5 days

OR

SN1109-11

EWSD Delta Training V13A-V14A

Duration 4 days

SN1109-13

EWSD Delta Training V13A-V15

Duration 5 days

SN1105-6

EWSD Delta Training V9-V12

Duration 5 days

OR

SN1135

EWSD Delta TAC CP113-CP113C

Duration 3 days

SN1136

EWSD Delta TAC CP113C-CP113E

Duration: 2 days

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Target Group Fault Management Expert (TAC), Network Element Manager, Configuration Management Expert, OAM Specialist, OAM Technician

Aim Delta training is always required, when the system software in your network is upgraded from one version to another. During the delta training, the new system features and operation and maintenance practices are presented and explained. Please select the required course from the following list. If the system is upgraded from a low version (e.g. V6.2W) to a high version (e.g. V12) it is required to select 2 courses in a row. Please note, that participation in an upgrade training requires, that you have the appropriate knowledge about your current system version.

Prerequisites Participants must have completed the training of their current version prior to the start of the relevant delta training.

Training option number SN0011EU01SN

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Training Option EWSD Exchange Planning Engineer

SN1800

EWSD System Architecture

Duration: 5 days

SN1830

EWSD Exchange Planning

Duration: 5 days

Prerequisites Classroom Training, Seminar, WorkshopExchange Planning Engineer

Caption

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Target Group Exchange Planning Engineer

Aim The exchange planning engineer determines the hardware configuration of an exchange. The input data like traffic requirements, the amount of trunk lines and the requested services are received from the network planning engineer. Using that data, the exchange planning engineer determines the types of hardware units, the amount of hardware, i.e. EWSD system units and modules and performs the dimensioning, where necessary. Configuration tools are used as far as they are available.

Prerequisites Qualified engineer with a basic understanding of switching and transmission technology

Training option number SN0012EU01SN

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Training Option EWSD Fault Management Expert (TAC)

SN2040

Patch Handling for SystemSpecialists

Duration: 5 days

SN2042

EWSD Extended System Training Periphery

Duration: 13 days

OR

SN2043

EWSD Extended System Training CP113C

Duration: 7 days

SN2045

EWSD Extended System Training CP113E

Duration: 5 days

OR

SN2044

EWSD Safeguarding Emergency Procedures

Duration: 5 days

SN2047

EWSD/SURPASS hiE 9200Safeguarding and Emergency Procedures

Duration: 5 days

SN1173

EWSD Data Base and Tracing Tools

Duration: 10 days

SN2049

EWSD Crash Workshop

Duration: 5 days

Prerequisites Classroom Training, Seminar, WorkshopEWSD Fault Management Expert

Caption

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Target Group Fault Management Expert (TAC)

Aim The Fault Management Expert is assigned to the NMC. He is responsible for the perfect function of the entire network, as configured by the Configuration Management Expert. He is informed about all major events and he controls and coordinates all activities in critical situations. He defines the security relevant measures and the implementation into the network. advises the OAM personnel and organizes a 24 hours on call service. If required, he supports the OAM personnel and performs analysis for fault clearance or he escalates the problem to the manufacturer´s TAC2/3 organization. Furthermore, he controls necessary system modifications and supports the acceptance tests. He collects all error symptoms and statistical data, defines required measures and provides relevant data to the manufacturer. Through the participation in user feedback meetings he is always at the highest level of his expertise.

Prerequisites Qualified personnel having completed the training as Network Element Manager

Training option number SN0013EU01SN

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Training Option EWSD Installer

EWSD Installer

Caption

Classroom Training, Seminar, Workshop

SN1161

SURPASS hiE 9200 Installation of Exchange Equipment

Duration: 3 days

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Target Group Installer

Aim The installer carries out the installation of the EWSD exchange equipment. He uses the installation documentation, i.e. system documentation as well as exchange specific documentation. Instructions from the installation and commissioning supervisor facilitate this work.

Prerequisites Participants with good skills in installation of electronic equipment.

Training option number SN0014EU01SN

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Training Option EWSD Network Element Assistant

SN2000

EWSD Module Replacement Procedures

Duration: 5 days

EWSD Network Element Assistant

Caption

Classroom Training, Seminar, Workshop

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Target Group Network Element Assistant

Aim The Network Element Assistant is assigned to a central or regional network management center NMC or to a service region. His main tasks are standard fault clearance and other routine and preventive tasks. He receives from the Network Element Manager all the information about a pending alarm and instructions about the replacement of the defective unit. He replaces the defective unit, performs local function tests for verification and restores the service in cooperation with the Network Element Manager. If requested by the NMC staff, he performs routine tasks, preventive or other related tasks.

Prerequisites Qualified technician with experience in maintenance of electronic equipment

Training option number SN0015EU01SN

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Training Option EWSD Network Element Manager

SN2010

EWSD System Introduction and Handling

Duration: 5 days

SN2012

EWSD Standard Maintenance Tasks

Duration: 15 days

SN2011

EWSD Trunk/Line Testing

Duration: 2 days

SN2019

EWSD On the Job TrainingOAM Specialist

Duration: 10 days

Prrerequisites Classroom Training, Seminar, WorkshopEWSD Network Element Manager

Caption

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Target Group Network Element Manager

Aim The Network Element Manager is responsible for all routine and corrective tasks for the installed equipment in a service region. He coordinates all activities with the NMC personnel and advises the Network Element Assistant. He performs standard administrative tasks as well as routine tasks, preventive maintenance and security tasks. In case of faults, he receives information about a pending alarm from the NMC personnel or he recognizes the alarm by himself. He performs the alarm analysis, defines the measures for fault clearance and instructs the Network Element Assistant about the measures to be taken. If necessary he clears the fault by himself. He can recognize emergency situations and reports these to the Fault Management Expert for further analysis and handling.

Prerequisites Qualified technician with basic knowledge of telecommunication networks and services

Training option number SN0016EU01SN

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Training Option EWSD OAM Specialist

SN2010

EWSD System Introduction and Handling

Duration: 5 days

SN2012

EWSD Standard Maintenance Tasks

Duration: 15 days

SN2013

EWSD Standard OperationTasks

Duration: 20 days

SN2011

EWSD Trunk/Line Testing

Duration: 2 days

SN2019

EWSD On the Job TrainingOAM Specialist

Duration: 10 days

Prerequisites Classroom Training, Seminar, WorkshopEWSD OAM Specialist

Caption

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Target Group Operation, Administration and Maintenance Specialist

Aim The OAM Specialist is responsible for all routine and corrective tasks of the system. He advises and controls the OAM Technician and supports him where necessary. With the aid of the operation manual he performs the administration of the access and the output control. He saves the application program system APS with the aid of the maintenance manual, performs the standard administration of the database as well as security related administrative tasks with the aid of the operation manual and saves EWSD generation-less files. Using the maintenance manual he performs line and trunk maintenance, recognizes faults and clears them. Critical or emergency situations require special attention and highest priority and must are reported to the system specialist TAC and cleared in close cooperation.

Prerequisites Qualified technician with basic knowledge of telecommunication networks and services.

Training option number SN0018EU01SN

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Training Option TDM Network Planning Engineer

Prerequisites Classroom Training, Seminar, WorkshopNetwork Planning Engineer

Caption

SN1862

EWSD Netw ork Planning Sw itching

Duration: 5 days

SN1870

NetDesigner-Traf f ic Application and Operation

Duration: 1 day

SN1871

NetDesigner-Sw itch Application and Operation

Duration: 3 days

SN1872

NetDesigner-SS7 Application and Operation

Duration: 2 days

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Target Group Network Planning Engineer

Aim TThe network planning engineer for Switching Networks investigates the demand for telecommunication services and defines short term and long term planning targets. He derives the planning relevant data, determines the location of the switches and the network topology. Furthermore, he determines the size of the switches and the implementation of the signaling network. During the various phases of the planning process, he uses the available SICAP-Tools appropriate for the different steps and tasks.

Prerequisites Qualified engineer with a basic understanding of switching and transmission technology

Training option number SN0017EU01SN

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EWSD Advanced CCS7 Administration

Target Group Configuration Management Expert

Aim The participant is able to perform all jobs dealing with administration and maintenance of the CCS7 MTP, ISUP/TUP and SCCP/TCAP. He can use the EWSD tracers in order to analyze and clear faults.

Prerequisites Course EWSD System Introduction and Handling (SN2010)

Contents Structure of CCS7 - Architecture - 4-level model and layer model

Message Transfer Part - Functions of the message transfer part - Format and exchange of signal units - Signaling link functions - Message handling - Signaling network management

Administration of the Signaling Network - Own signaling point - Signaling link set and signaling link - Signaling routes - Load sharing in the signaling network - Database table linkage for the signaling network

Maintenance of Signaling Network - States of signaling network elements - Indication of failure occurrences - Recording of not routable messages - Transmission of TFP for unknown destinations - Network indicator monitor function - Periodic performance of the LINK test procedure - Selective broadcast for TFP/TFA messages

User Parts - Telephone user part - ISDN user part

Speech Network ISUP - Administration and maintenance - Inter-working of ISUP with other signaling network - Database table linkage for the circuit network

Tracer Examples - Different types of call set ups

SCCP - Addressing and routing - Procedures in connectionless services - Formats - SCCP management - Global Title and SCCP Database - CCS7 routing with global title translation - SCCP address field and global title data - SSCP database and database tables

Transaction Capability Application Part TCAP - Operation classes, formats and procedures - SCCP/TCAP supervision - Tracer examples for CCBS - Practice : Fault Clearance by EWSD Tracers

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

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Duration 10 days

Export control AL-Number: N ECCN: N

Course number SN2024

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EWSD Analog Subscriber & PABX Adm.

Target Group Configuration Management Expert

Aim The participant is able to - Name the possibilities of subscriber and PBX connections - Administer directory numbers - Create and cancel subscribers - Assign subscriber features - Administer subscriber controlled inputs - Create and cancel a PBX

Prerequisites Course EWSD System Introduction and Handling (SN2010)

Contents Overview: Subscriber Lines and Private Branch Exchanges Directory Number Management

- Directory number attribute - Local Area Code - Directory Numbers

Creation of Analog Subscribers Features of Analog Subscribers

- Overview of Subscriber Features - Call Forwarding - Outgoing Traffic Restrictions - Subscriber Individual Screening List - Three Party Conference - Malicious Call Tracing - Meter Observation

PBX Administration - Introduction - PBX - PBX Lines - Directory Number Economy and Additional Number for PBX with DID

Additional Features for Subscriber Controlled Inputs - General Facility Reset - Administration of Keywords - Remote Subscriber Controlled Input

Exercises - Solutions

Comment Course contains parts of course EWSD Standard Operation Tasks (SN2013) Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 3 days

Export control AL-Number: N ECCN: N

Course number SN2021

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EWSD Channel Assoc. Signaling Systems

Target Group Configuration Management Expert

Aim The participant has a good knowledge of the loop and MFC channel associated signaling systems. He is able use the project and engineering plans and lists as well as the EWSD signal tracer to clear signaling problems between exchanges.

Prerequisites Course EWSD System Introduction and Handling (SN2010)

Contents Signaling Systems - Signal type definition - General signal repertoire - Use of the signal repertoire during call setup

Principles of DC and AC Signaling - DC signaling - AC signaling

Principles of MFC Signaling - MFC system R2 - MFC system R1 - MFC system No.5 - Mapping of signaling in PCM

Project Engineering Plans and Lists - Administration of signaling types

The Integrated EWSD Signaling Tracer - Operation of the signaling tracer

Signaling Tracer Protocols - Examples for inter exchange call setups with CAS

Duration 2 days

Export control AL-Number: N ECCN: N

Course number SN2035

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EWSD Charging Data Administration

Target Group Configuration Management Expert

Aim The participant is able to - Administer tariffs and zone points for subscriber charging - Administer the subscriber billing with pulse metering and AMA - Administer the subscriber facility charging - Administer the preventive meter observation - Administer inter administrative charging and statistics IACHASTA

Prerequisites Course EWSD System Introduction and Handling (SN2010)

Contents Overview: Charging in EWSD Administration of Zones and Tariffs for Subscriber Charging

- Overview: Subscriber Charging Concept in EWSD - Tariff Administration - Zoning Administration

Administration of Subscriber Billing Procedures - Billing of Subscribers with Pulse Metering - Billing of Subscribers with Automatic Message Accounting (AMA)

Administration of Preventive Meter Observation PMOB - Administration of PMOB in V11 and V12 - Special PMOB Options in V12

Subscriber Facility Charging - Facility Input Charging - Facility Usage Charging

Inter Administrative Charging and Statistics - Functions of IACHASTA - Functional Structure - IACHASTA Switching Elements - IACHASTA Objects - IACHASTA Registration Points - IACHASTA Schedules (for OUT=MET) - Traffic Distinction (for OUT=MET) - Counter Sets (Counters for OUT=MET, Extensions also for AMA) - Activation and Deactivation of IACHASTA - IACHASTA Saving for AMA Registration - IACHASTA Saving and Accounting for Meters

Exercises - Solutions

Comment Course contains parts of Course EWSD Standard Operation Tasks (SN2013) Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 3 days

Export control AL-Number: N ECCN: N

Course number SN2025

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EWSD Circuit Network Administration

Target Group Configuration Management Expert

Aim The participant is able to perform all jobs dealing with the configuration of the EWSD basic database for inter exchange circuit (trunk) networks He can also administer the special EWSD features for inter exchange connections like trunk reservation, mass call control or automatic congestion control and has a basic knowledge of the circuit network database tables Furthermore he can interpret the EWSD PCM and trunk group alarming and can use a CCS7 protocol tester to detect and clear faults of the EWSD circuit network database which do not require a deeper knowledge of the CCS7 ISUP protocol. (The application of the EWSD signaling tracer for fault detection in circuit networks with MFC signaling is an optional part of the course.)

Prerequisites Course EWSD System Introduction and Handling (SN2010)

Contents Basics of the CCS7 Signaling Network (only if participants do not know CCS7) - The basic structure of CCS7 - Components of a signaling network - Signal units and User parts

Standard Administration of the Inter-Exchange Circuit Network - Database objects of the inter-exchange circuit network - CP digit translators - Destination areas, routes, trunk groups and trunks - Carrier access code CAC dependent routing in deregulated networks - Announcement groups and lines - Testing of basic routing function

Special Features for Inter-Exchange Connections - Special features of the CP digit translation - Preliminary digit translation in the LTG - Customer dependent routing in gateway exchanges - Destination areas with TMR IPI evaluation - Routing on satellite/DCME links - Carrier quoting (conditional alternative routing) - Selective trunk reservation - Network management control - Route-specific traffic restrictions - Barring and switching of routes - Automatic congestion control - Mass call control and hard to reach control - Control of echo suppression devices for ISUP connections

Administration of the local number portability (only if used by the customer) - The local number portability concept - Possible EWSD solutions for the realization of local number portability - The EWSD internal LNP database server

EWSD database tables for inter-exchange connections - The general database structure in EWSD - Database tables for circuit connections - Expansion of the database tables (ODAGEN)

Supervision of the inter-exchange circuit network - Supervision and alarming of the primary digital carriers PDC - Supervision and alarming of trunks and trunk groups

Tracing of ISUP connections by a protocol tester - The structure of the signaling information field of CCS7ISUP messages

(only if participants do not know CCS7ISUP) - Tracing of a normal inter-exchange CCS7ISUP call setup by external

protocol tester EWSD signaling tracer for ISUP connections (only if customer has no protocol testers)

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- Structure of the Signaling information filed of CCS7ISUP - Structure of the EWSD internal commands, messages, reports and

orders - Application of the signaling tracer for CCS7ISUP connections

Specifics of circuit networks with MFC signaling (only if customer uses MFC signaling)

- The MFCR2 signaling system - HW for MFC - Specific MML parameter values for routes and trunk groups with

channel associated signaling - Application of the signaling tracer for MFCR2 connections

Comment Course contains parts of Course EWSD Standard Operation Tasks (SN2013) Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN2023

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EWSD Crash Workshop

Target Group Fault Management Expert

Aim The participant is able to perform the job of an emergency coordinator and the tasks of the non standard maintenance based on the latest know-how.

Prerequisites Courses - Patch Handling for System Specialists (SN2040) - Patch Handling for System Specialists (SN2040) - EWSD Extended System Training Periphery (SN2042) - EWSD Extended System Training CP113C (SN2043) - EWSD Safeguarding & Emergency Procedures (SN2044) - At least 1 year practice

Contents Practical Training: Clearance of Periphery Faults - Problem with slips - Problem with CCGs - Problem with activation of PCM system - Problem in message buffer - Problem in LTG activation after re-cabling - Problem in LTG loading - Problem with LTG recovery - Problem with power of DLU rack - Problem in routine loading of CCNP - Problem in DLU/LTG connection - Problem with zoning - Problem with CCNC overload - Problem with CCSN trunk test - Problem with digit pre-analysis

Practical Training: Clearance of CP Faults - Problem with activation of the BCMY - Sporadic error - Call processing basic operator - Emergency operation CP - Double disk failure MDD - Rolling recovery

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN2049

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EWSD Data Base and Tracing Tools

Target Group EWSD System Specialist TAC

Aim The participant has a good knowledge of the database structure, the user programs and the signaling systems. He is able to perform the ODAGEN procedure and to use the EWSD tracers.

Prerequisites Course EWSD Functional Sequences (SN1172)

Contents Database Generation - Introduction to Database Generation - Installation of Basic APS - Database Extension with OAGEN

Database Structure - Overview of Database Structure - Call Processing Tables

Database Functions - Directory Numbers and Local Area Code - Digit Pre-analysis in LTG - Origination Dependant Routing - Service Dependant Routing

Database for CCS7 - CCNC Data Storage Locations - CCNC Message Discrimination Data - CCNC Allocation and Distribution Data - CCNC Routing Data - CCNC Network Management Data

Tracing Tool and LTG Software - Special Fault Clearance Tools for Peripheral Devices - LTG Database - LTG Operating System - GP Program Listing

Application of EWSD Tracers - The Signaling Tracer - The Call Tracer - The Port Tracer - The CCNC Tracer

Digital Subscriber Signaling No. 1 (DSS1) - ISDN Blue Book: DSS1 - Realization of DSS1I in EWSD

Protocol Architecture of V5 Interface - Introduction of Protocol Architecture - Frames Format - Function Split and User Programs for V5.1 - Function Split and User Programs for V5.2

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 10 days

Export control AL-Number: N ECCN: N

Course number SN1173

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EWSD Delta TAC CP113-CP113C

Target Group EWSD System Specialist TAC

Aim The participant knows the functional structure of the CP113C. He is able to perform fault analysis and non standard fault clearance.

Prerequisites System Specialist for CP113

Contents CP 113C/CR - Overview CP113C/CR - Hardware CP113C/CR

System Structure Maintenance Panel

- Description of the Maintenance Panel Diagnosis and Trace Points

- Displays and diagnosis evaluation - MTD

FEPROM Patches - Patching of FEPROM for Central Units - Patching of FEPROM for IOP:UNI

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 3 days

Export control AL-Number: N ECCN: N

Course number SN1135

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EWSD Delta TAC CP113C-CP113E

Target Group EWSD System Specialist TAC

Aim The participant knows the HW Units and the system structure of the CP113E. He is able to perform fault analysis and non standard fault clearance. The participant also knows the different ways of FEPROM patch incorporation for the various HW Units.

Prerequisites Course EWSD Extended System Training CP113C (SN2043)

Contents HW Units - Comparison CP113C-CP113E - Functions of the CP113E HW Units

System Structure - Rack - Frames - Module Faceplate

Maintenance Panel - Maintenance Panel Description

Test and Diagnosis - Test and Diagnosis Central Units - Test and Diagnosis IOPs - Evaluation of Fault Reports - Trace Points

FEPROM Patches - Introduction into FEPROM of M:PEXE - Introduction into FEPROM of M:CMYE - Introduction into FEPROM of M:IOP-UNI

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 2 days

Export control AL-Number: N ECCN: N

Course number SN1136

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EWSD Delta Training V11-V12

Target Group OAM personnel Network Element Manager Configuration Management Expert

Aim The participant is able to administer the new features and hardware components of V12

Prerequisites OAM personnel trained for the software version V11 or Equivalent knowledge

Contents New Features - Subscriber administration - PBX administration - Routing administration - Zone, tariff and charge administration - Traffic data administration - System administration - Subscriber Line and Trunk Testing - Local Number Portability

Hardware - New modules for LTG - New modules for DLU

Duration 2 days

Export control AL-Number: N ECCN: N

Course number SN1107-6

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EWSD Delta Training V11-V13A

Target Group OAM personnel Network Element Manager Configuration Management Expert

Aim The participant is able to administer the new features and hardware components of V13A

Prerequisites OAM personnel trained for the software version V11 or Equivalent knowledge

Contents The new features of - Subscriber - GeoCentrex - Routing and CCS7 - Charging - Intelligent Network - Local Number Portability - Traffic - Tracer and Patch Tools

Hardware - Mid Call Trigger Module - ATE:N - 64MB LTGB - COUC - SLMA:ILTF

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN1107-7

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EWSD Delta Training V12-V13A

Target Group OAM personnel Network Element Manager Configuration Management Expert

Aim The participant is able to administer the new features and hardware components of V13A

Prerequisites OAM personnel trained for the software version V12 or Equivalent knowledge

Contents New Features of - Subscriber - Routing and CCS7 - Charging - Intelligent Network - Traffic data administration - Tracer and Patch Tools - New Hardware

Duration 3 days

Export control AL-Number: N ECCN: N

Course number SN1108-7

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EWSD Delta Training V12-V14A

Target Group OAM personnel Network Element Manager Configuration Management Expert

Aim The participant is able to administer the new features and hardware components of V14A

Prerequisites OAM personnel trained for the software version V12 or Equivalent knowledge

Contents New Features of - Subscriber - Routing and CCS7 - Charging - Intelligent Network - Traffic data administration

General System Enhancements - Overview of new Hardware

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN1108-11

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EWSD Delta Training V12-V15

Target Group OAM personnel Network Element Manager Configuration Management Expert

Aim The participant is able to administer the new features of V13A/V14A/V15 and has a basic overview of the new hardware components available with V15.

Prerequisites OAM personnel trained for the software version V12 or Equivalent knowledge

Contents New Subscriber Features V13A/V14/V15 New Features for Inter-Exchange Connections V13A/V14/V15 New Features for Traffic Measurement V13A/V14/V15 New IN Features V13A/V14A/V15 New General Charging Features V13A/V14/V15 New Features for Call Data Records V13A/V14/V15 General System Enhancements V13A/V14A/V15 Appendix: Overview of Optional New EWSD Hardware Appendix: Overview of Powernode Specific Hardware

Duration 7 days

Export control AL-Number: N ECCN: N

Course number SN1108-13

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EWSD Delta Training V13A-V14A

Target Group Network element manager Fault management expert Configuration management expert

Aim The participant knows the differences between the EWSD versions V13A and V14A concerning the operation and maintenance level

Prerequisites Personnel trained as - Network element manager - Fault management expert - Configuration management expert for version 13A - Personnel with equivalent knowledge

Contents Subscriber administration Routing and CCS7 administration Intelligent Network administration System Data administration Fast System Upgrade (FSU) and new concept for subscriber controlled inputs Overview: NetManager V3.2 GeoCentrex and ADMOSS

Duration 4 days

Export control AL-Number: N ECCN: N

Course number SN1109-11

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EWSD Delta Training V13A-V15

Target Group Network element manager Fault management expert Configuration management expert

Aim The participant knows the differences between the EWSD versions V13A and V15 concerning the operation and maintenance level

Prerequisites Personnel trained as network element manager, fault management expert or configuration management expert for version 13A or personnel with equivalent knowledge

Contents New Subscriber Features V14A/V15 New Features for Inter-Exchange Connections V14A/V15 New Features for Traffic Measurement V14A/V15 New IN Features V14A/V15 New Charging Features V14A/V15 General System Enhancements V14A/V15 Appendix: Overview of Optional New EWSD Hardware Appendix: Overview of Powernode Specific Hardware

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN1109-13

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EWSD Delta Training V9-V11

Target Group OAM personnel

Aim The participant is able to administer the new features and hardware components of V11

Prerequisites OAM personnel trained for the software version V9 or Equivalent knowledge

Contents New Features - Subscriber administration - PBX administration - Routing administration - Zone, tariff and charge administration: - Inter Administrative Charging and Statistics - Enhancements for AMA - Traffic data administration - System administration - New MML commands for V5.1 Interface - V5.2 Interface

New Hardware - Enhanced MB(B) - Magneto Optical Disk MOD - New Magnetic Tape Device - Radio Clock Interface - New DLU(V)

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN1105-5

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EWSD Delta Training V9-V12

Target Group OAM personnel

Aim The participant is able to administer the new features and hardware components of V12

Prerequisites OAM personnel trained for the software version V9 or Equivalent knowledge

Contents New Features - Subscriber administration - PBX administration - Routing administration - Zone, tariff and charge administration: - Inter Administrative Charging and Statistics - Enhancements for AMA - Traffic data administration - System administration - New MML commands for V5.1 Interface - V5.2 Interface - Local Number Portability - CENTREX

New Hardware - Enhanced MB(B) - Magneto Optical Disk MOD - New Magnetic Tape Device - Radio Clock Interface - New DLU(V) - Integrated Line Test Function in DLU

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN1105-6

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EWSD Exchange Planning

Target Group EWSD Exchange Planning Engineer

Aim The participant has a good understanding of the mechanical design of EWSD. He can use standard and project specific documentation to produce specific planning data and he can plan and dimension EWSD exchanges.

Prerequisites Qualified engineer with a good understanding of switching and transmission technology Course EWSD System Architecture (SN1800)

Contents EWSD Documentation and Mechanical Design - Standard documentation - Mechanical design - Project specific documents

Planning and Dimensioning - Planning manual - Dimensioning examples

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN1830

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EWSD Extended System Training CP113C

Target Group Fault Management Expert

Aim The participant knows the interfaces, architecture, safeguarding, diagnostic and recovery concept of the CP113C. He can use and interpret the maintenance panel and the symptoms files to perform non-standard maintenance.

Prerequisites Network Element Manager

Contents Structure, Sequences and Interfaces of the CP-OS - Architecture - SW production - Operating system

Functions of the HW-Units - Central HW-units - Decentralize HW-units - External memories

System Structure - Rack - Frame - Module faceplate - Allocation of the IOP:MB

Maintenance Panel - Maintenance panel description

HW-Safeguarding - Safeguarding concept HW - HW-error detection - HW-error treatment - Configuration

Test and Diagnosis - Test and diagnosis central units - Test and diagnosis IOPs - Test and diagnosis MDD/MTD - Evaluation of alarm registers

SW-Safeguarding - Safeguarding concept SW - Software error treatment

Recovery - Recovery levels - Recovery sequence

Saving of Symptoms - Symptom files - Displaying of symptom files - Example of error symptoms - Display of the trace point history

Duration 7 days

Export control AL-Number: N ECCN: N

Course number SN2043

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EWSD Extended System Training CP113E

Target Group Fault Management Expert

Aim The participant knows the interfaces, architecture, safeguarding, diagnostic and recovery concept of the CP113E. He can use and interpret the maintenance panel and the symptoms files to perform non-standard maintenance.

Prerequisites Network Element Manager

Contents HW-Units - General Introduction - Functions of the CP113E HW-Units

System Structure - Rack - Frames - Module Faceplate

Maintenance Panel - Maintenance Panel Description

HW-Safeguarding - Safeguarding Concept HW - HW-error Detection - HW-error Treatment - Configuration

Test and Diagnosis - Test and Diagnosis Central Units - Test and Diagnosis IOPs - Test and Diagnosis MDD/MOD - Evaluation of Fault Reports

SW-Safeguarding - Software Error Detection - Software Error Treatment

Recovery - Tasks of Recovery - Recovery Levels - Recovery Sequence - Trace Points

Saving of Symptoms - Symptom Files - Displaying of Symptom Files - Example of Error Symptoms - Display of the Trace Point History

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN2045

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EWSD Extended System Training Periphery

Target Group Fault Management Expert

Aim The participant has a good understanding of the interfaces, the architecture, safeguarding, diagnostic and recovery concept of the EWSD peripheral subsystems. He can use the port tracer for analysis and fault clearance.

Prerequisites Network Element Manager

Contents Functions and Safeguarding of - DLU - LTG - SN - MB - CCG - SSNC (or CCNC) - Practical training of non standard maintenance of the different

peripheral units

Duration 13 days

Export control AL-Number: N ECCN: N

Course number SN2042

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EWSD INDAS OCANEQ III and PC Tools V3.x

Target Group EWSD Operator INDAS

Aim The participant knows the INDAS elements and the necessary hardware for individual announcements He is able to

- Perform within EWSD the administration of standard, individual and user interactive announcements

- Use the PC tools ALINA and CAPE, - Cut and fragment speech data - Administer the INDAS database in EWSD - Load the OCANEQ locally or remotely

Prerequisites Qualified technician with basic knowledge of telecommunication networks and services

Contents Structure of Announcements - Announcement types - Announcement structure

INDAS Elements - Individual Digital Announcement System (INDAS) - Operationally controlled announcement equipment - Software in the network node - PC-Tools for OCANEQ

Standard Announcements Individual Announcements UI-(user-interactive)-Announcements

- Allocation of message ID to the announcement - Management of voice recognition - Allocation of tone ID to GP tones - Error treatment with user interaction

Hardware for Announcements - OCANEQ - UI LTG

Integrated Voice Processing System (IVPS) - Definition of IVPS - Operation of IVPS

PC tool ALINA - OCANEQ projects - Announcement elements - Command files - Fragment-, Cross-reference and distribution list - Database

PC tool CAPE - Recording speech data - Processing speech data - Processing speech fragments - Composing speech fragments

Service PC tool - Loading of OCANEQ

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 3 days

Export control AL-Number: N ECCN: N

Course number SN2004

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EWSD INDAS PC Tools

Target Group EWSD Operator INDAS

Aim The participant is able to use the PC tools ALINA and CAPE to cut and fragment speech data and to administer the INDAS database in EWSD. He is also able to load the OCANEQ locally or remotely.

Prerequisites Basic knowledge of INDAS

Contents PC tool ALINA - OCANEQ projects - Announcement elements - Command files - Fragment-, Cross-reference and distribution list - Database

PC tool CAPE - Recording speech data - Processing speech data - Processing speech fragments - Composing speech fragments

Service PC tool - Loading of OCANEQ

Duration 2 days

Export control AL-Number: N ECCN: N

Course number SN2002

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EWSD INDAS with OCANEQ

Target Group EWSD Operator INDAS

Aim The participant knows the INDAS elements and the necessary hardware for individual announcements. He is able to perform within EWSD the administration of standard, individual and user interactive announcements.

Prerequisites Qualified technician with basic knowledge of telecommunication networks and services.

Contents Structure of Announcements - Announcement types - Announcement structure

INDAS Elements - Individual Digital Announcement System (INDAS) - Operationally controlled announcement equipment - Software in the network node - PC-Tools for OCANEQ

Standard Announcements Individual Announcements UI-(user-interactive)-Announcements

- Allocation of message ID to the announcement - Management of voice recognition - Allocation of tone ID to GP tones - Error treatment with user interaction

Hardware for Announcements - OCANEQ - UI LTG

Integrated Voice Processing System (IVPS) - Definition of IVPS - Operation of IVPS

Duration 1 Day

Export control AL-Number: N ECCN: N

Course number SN2001

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EWSD ISDN Subscriber and PABX Adm.

Target Group Configuration Management Expert

Aim The participant is able to perform all jobs dealing with the administration of ISDN subscribers and PBX. He can setup the database and define all operation related parameters.

Prerequisites Course EWSD System Introduction and Handling (SN2010)

Contents Introduction - ISDN principles - Inter network interfaces - Application to ISDN of the 7 layer model

Physical Layer (Layer 1) - Reference configuration - Physical layer for basic access - Physical layer for primary rate access

Data Link layer (L2) and Network Layer (L3) - Functions - Formats - Procedures

Services - Basic services - Service table administration - Routing administration in ISDN

ISDN Subscriber Lines - Administering ISDN subscriber and PBX - Administering the ISDN supplementary services

Database Structure - Database structure for ISDN access - Expanding the database for ISDN access

Subscriber-controlled Input - Stimulus protocol - Functional protocol - Protocol administration - Compatibility: service concept and protocol

Signaling Examples - DSS1 protocol in EWSD - Tracer examples

Comment Course contains parts of Course EWSD Standard Operation Tasks (SN2013) Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 8 days

Export control AL-Number: N ECCN: N

Course number SN2022

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EWSD Intelligent Network Administration

Target Group Configuration Management Expert

Aim The participant has a good knowledge of the IN architecture and the information flow between the EWSD-SSP and the SCP. He is able to perform all jobs dealing with the administration of the SSP functions of an EWSD switch.

Prerequisites Courses - EWSD System Introduction and Handling (SN2010) - EWSD Standard Operation Tasks (SN2013)

Contents IN Information - IN fundamentals - IN architecture - General description of an IN call set up - IN services

INAP Protocol - Trigger and events - Basic call state model - INAP operations - Message flows for IN services

Operation and Maintenance - IN trigger - Announcements - Follow on calling party clears - Congestion control - Service filtering - Charging in the intelligent network - IN statistics and traffic measurement - Example of an IN database - Tracing an IN call - Integrated Service Logic (ISL) - IN Call Completion on Busy Subscriber - IN based Operator Call Completion - One Number Service - Inband Midcall Detection - Call Party Handling - Three Party Call - PBX Subscriber Terminating Triggering

Intelligent Peripheral - Introduction - IP in the network - Message flows for UI-dialogues - UI-LTG

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 4 days

Export control AL-Number: N ECCN: N

Course number SN2031

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EWSD Module Replacement Procedures

Target Group Network Element Assistant

Aim The participant has a basic knowledge of the functional structure of EWSD. Supervised by a Network Element Manager he can perform routine HW maintenance and replacement of faulty modules.

Prerequisites Qualified technician with experience in maintenance of electronic equipment

Contents System Overview EWSD - EWSD in the ISDN - EWSD hardware overview - Functional structure of DLU, LTG, SN CCNC and CP - Application program system (APS) - Overview EWSD internal call setup.

Man Machine Language and Command Manual - Basic Man Machine Language MML - Command Manual CML. - Structure of the output format. - Output Manual OML.

Standard Hardware Maintenance Concept - Documentation for standard HW maintenance - Alarming on the system panel SYPD - Sequence of HW fault clearance

Hands on Training: Standard Maintenance - Practical examples of module replacement - Practical examples of routine HW maintenance

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN2000

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EWSD Network Planning Switching

Target Group Network Planning Engineer

Aim The participant can investigate the demand and plan the switching network. This includes the location of the switches, the routing and the dimensioning of trunk lines.

Prerequisites Qualified engineer with a basic understanding of switching and transmission technology

Contents Principles of Traffic Theory - Traffic theory overview

Structure of the Network - Hierarchical - Non-hierarchical

The Planning Process - Steps of planning - Input parameters - Dimensioning rules - Examples of planning of switching networks

Application of NetDesigner-Switch Overview - Demonstration of tool applications

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN1862

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EWSD On the Job Training OAM Specialist

Target Group Network Element Manager

Aim The on the job training should allow the participants to familiarize themselves with the system they are to operate. It is chiefly designed, however, to provide assistance and orientation on the job during the familiarization period.

Prerequisites Courses - EWSD System Introduction and Handling (SN2010) - EWSD Standard Maintenance Tasks (SN2012)

Contents On-the-Job Training - Presenting the documentation - Integration into the network - Layout and configuration of the exchange - Saving and maintaining data - Supervision of subscribers/trunks/CCS7 network - Testing of subscriber lines and trunks - HW fault clearance if faults occur

Comment Course cannot be performed in Munich, only onsite.

Duration 10 days

Export control AL-Number: N ECCN: N

Course number SN2019

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EWSD Operation, Administration & Maintenance of ADMOSS

Target Group Configuration Management Expert

Aim The participant has a good knowledge of the ADMOSS concept and the tasks of the ADMOSS operator, supervisor and chief position. He is able to perform administration, maintenance and commissioning of the ADMOSS.

Prerequisites Course EWSD System Introduction and Handling (SN2010)

Contents Introduction - System architecture - Traffic administration - Manuals

Call Management - Services and features

Call Processing - Electronic ticket - Operator handling

Traffic and Performance (T&P) - Menus in the T&P application - Tasks in the T&P application

OSS Administration - Menus of the administration application

Local Maintenance - Menus of the maintenance application

ADMOSS Data Base in EWSD (General) - Preparing the environment - MML command sequence

MSB Installation - HW installation - SW installation

Trouble Shooting - Testing ADMOSS in the network

Optional ADMOSS Features (only discussed if used by the customer) - Directory Assistance with Short Message Service - One Number Agent Access ONAA for ADMOSS Call Center - Online Charging for ADMOSS - Multi Service Usage Recording in ADMOSS AMA - High Performance Datalink - Operator Voice Recording - New Operator Hierarchy - ADMOSAS Services via Internet - ADMOSS Call Center Feature - IP Call center Features - H.323 Call Center Agents - IP Data Link - Integration of Netmeeting - Time and Charging via Internet - Operator Training Position OTP - Local Database LDB

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 5 days

Export control AL-Number: N ECCN: N

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Course number SN2033

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EWSD Safeguarding & Emergency Procedures

Target Group Fault Management Expert

Aim The participant has a good understanding of the EWSD software safeguarding and emergency concept. This includes the application of the standard safeguarding procedures and the procedures to recover from emergency situations.

Prerequisites Network Element Manager

Contents Safeguarding Concept - Generation concept and principles - Generation administration - APS-saving concept - Saving intervals - Quarterly saving - Quarterly saving (principle) - Routine saving - Routine saving (principle) - METER saving (concept) - Using the LOGTAP - Checksum audit for generation files

Emergency Concept - Alarm indication plan for an emergency situation - Identifying an emergency situation

Emergency Procedures - Actions after unsuccessful recovery - Manual initial start from disk - Manual initial start from APS save medium - Meter, individual call, logging/history data rescue - Recovery with fall-back generation - Partial / total shutdown and restoration - Measures after unsuccessful FEPROM patching - Restoration of files on the disks - Fault clearance: call processing basic operation - Fault clearance after double disk failure - CCS7 emergency for CCNC data - CCS7 emergency for trunk data

System Start Up - Loader - Recovery escalation

Recovery Trace Points - Rack structure and assignment - Connecting the MP (CP113C only) - Meaning of the display - HW-recovery trace points - SW recovery trace points - Call processing basic operation trace points

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN2044

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EWSD Standard Maintenance Tasks

Target Group EWSD Network Element Manager EWSD OAM Specialist EWSD Commissioning Specialist

Aim The participant is able to - Apply the EWSD concept for HW maintenance utilizing the

Maintenance Manual MMN procedures and the Exchange Configuration Documents ECD

- Explain the main functions, the block-diagram and the rack/frame layout for all EWSD subunits

- Administer the HW database of all EWSD subunits - Clear faults of all EWSD subunits with standard maintenance

procedures - Explain the structure and the generation/recovery concept of the

application program system APS - Carry out the MMN procedures for saving of the APS according to the

safeguarding concept - Detect emergency situations and report the symptoms to TAC

according to the emergency concept - Carry out supervision, performance monitoring and testing jobs

according to the MMN

Prerequisites Course EWSD System Introduction and Handling (SN2010)

Contents EWSD standard HW Maintenance Concept DLU: Functions, HW Database, Rack/Frame Layout and Fault Clearance Hands On LTG: Functions, HW Database, Rack/Frame Layout and Fault Clearance Hands On SN: Functions, HW Database, Rack/Frame Layout and Fault Clearance Hands On MB: Functions, HW Database, Rack/Frame Layout and Fault Clearance Hands On CCG: Functions, HW Database, Rack/Frame Layout SSNC (alternative CCNC): Functions, HW Database, Rack /Frame Layout and Fault Clearance Hands On CP: Functions, HW Database, Rack/Frame Layout and Fault Clearance Hands On EWSD SW Maintenance

- APS Structure and Generation/Recovery concept - Concept and MMN Procedures for Saving of APS - Emergency Concept and Tasks of the NEM in Case of Emergency - Supervision of PDC, Trunks and Subscribers/PBX

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 15 days

Export control AL-Number: N ECCN: N

Course number SN2012

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EWSD Standard Operation Tasks

Target Group EWSD OAM Specialist EWSD Commissioning Specialist

Aim The participant is able to perform all standard tasks of subscriber administration, inter exchange network administration, charging administration, traffic data registration and system data administration.

Prerequisites Course EWSD System Introduction and Handling (SN2010)

Contents Administration of System Data - Time and job administration - Catastrophe conditions - GP timer administration - CP access protection - CP output control of messages - Traffic types and traffic code points

Administration of Analog Subscribers - Directory numbers, local area codes and CPTDN - Creation of analog subscribers - Features of analog subscribers - PBX administration

Administration of Digital Subscribers - The ISDN concept, ISDN subscriber access - Administration of ISDN subscribers and PBX - Administration of supplementary services

Administration of Zone, Tariff and Charges - Pulse metering - Automatic message accounting - Subscriber facility charging - Inter administrative charging and statistics

Administration of the CCS7 Network Element - Own point , destination point - Signaling link and signaling link set - Load sharing in the CCS7 network - ISDN user part

Administration of the Trunk Network Elements - Administration of the digit translator - Destination and routes (FAR and ODR) - Trunk groups and trunk group relation - Trunks and circuit identification code - Administration of the ISDN - Testing of basic call processing functions - Carrier code CAC dependant routing - Network management features

Administration of Traffic Data Registration - Traffic recording, monitoring and observation - Traffic structure measurement - Mass call control and hard to reach control - Administration of the V5 Interface

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 20 days

Export control AL-Number: N ECCN: N

Course number SN2013

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EWSD System Architecture

Target Group EWSD Exchange Planning Engineer EWSD Service Procedure Specialist

Aim The participant has a basic understanding of the ISDN and the EWSD OAM concept. He knows the functional structure and the frame/rack layout of all EWSD subunits.

Prerequisites Knowledge of telephone switching

Contents Network Survey ISDN - Basic Structure of a Telecommunication Network - Hierarchical Structure of the SIDN Core Network - Call Setup in the ISDN - Billing in the ISDN - Intelligent Network IN - Access Implementations in the ISDN

System Overview EWSD - EWSD in the ISDN - EWSD Hardware Overview - Functional Structure of DLU, LTG, SN, SSNC/CCNC and CP - Application Program System (APS) - Overview EWSD Internal Call Setup

Operation/Administration/Maintenance Concept - Management of a Telecommunications Network - Task Areas of Network Element Management - Training and Documentation Concept for EWSD - Support for the Network Operator by Siemens

Architecture and Frame/Rack Layout - Digital Line Unit DLU - Line Trunk Group LTG - Switching Network SN - Message Buffer MB - Central Clock Generator CCG - Signaling System Network Control SSNC / Common Channel Network

Control CCNC - Coordination Processor CP

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN1800

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EWSD System Commissioning

Target Group EWSD commissioning personnel

Aim The participant is able to carry out commissioning of an EWSD switch with the aid of the installation and test manual procedures. He also knows the acceptance test concept and the according documentation.

Prerequisites Course EWSD Standard Maintenance Tasks (SN2012)

Contents Project Realization - Phases of Exchange Installation - Tasks of Commissioning

Generating APS - Generating APS (Application Program System) - APS Programs and Data - APS Programs - Exchange-specific Data (ESD) - Load Types - System Files

Commissioning Documentation - Commissioning Documentation - APS Release Documentation

Office Data Area Generator (ODAGEN) - ODAGEN Overview - ODAGEN CP113 - Preview BAPS - ENTR "INSTGEN "Review - "ODAGEN" Run - Memory Alteration with ODAGEN

OFFLINE Test (ITMN) - Introduction ITMN - ITMN Register OFFLINE

Installation of the APS (Installation Recovery) - Installation Recovery - General Information - Installation Recovery - SW140 Installation Recovery

Basic Craft Terminal (BCT) Installation - UMN:BCT-Boot

Acceptance Test Manual - ATMN Introduction - Exchange Acceptance for Documentation - Central Units Alarms CP113

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN1162

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EWSD System Introduction and Handling

Target Group Network Element Manager Configuration Management Expert Other EWSD OAM personnel

Aim The participant knows the basic structure of the ISDN and EWSD. He is able to use the NetManager NetM and the EWSD operating documentation to perform simple jobs of subscriber-, routing-, SS7 and system data administration.

Prerequisites Qualified technician with basic knowledge of telecommunication networks and services

Contents Network Survey ISDN - Basic structure of telecommunication networks - Hierarchical structure of the ISDN core network - Call set up in the ISDN - Billing in the ISDN - Intelligent Network IN - Access implementations in the ISDN

System Overview EWSD - EWSD in ISDN, EWSD Hardware overview - Functional structure of DLU, LTG, SN, SSNC/CCNC and CP - Application Program System APS - Overview EWSD internal call set up

Overview: EWSD Management concept und operating system NetM - Introduction to management of telecommunication networks - Task areas of EWSD management - Overview: NetManager NetM - Overview: Documentation for EWSD Management

MML/Q3/SNMP Tasks, Task Manual, Task Browser and Log Viewer - Overview: MML/Q3/SNMP Tasks - Task Manual TML - Syntax of the Basic Man Machine Language BMML - NetM Application Task Browser and Log Viewer

Performing Tasks at EWSD: The NetM Application Workbench - Starting the Workbench, selecting tasks and sending tasks to the

network element - Using special functions of the Workbench - Private Tasks and Task Profile

Introduction to Operation & Administration: Subscriber-, Routing- and System data

- Layout and application of the Operating Manual OMN - Basic Administration and Operation of subscribers and PBX in EWSD - Basic Administration and Operation of user channel network data in

EWSD - Basic Administration and Operation of SS7 network data in EWSD - Basic Administration and Operation of general system data in EWSD

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN2010

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EWSD Trunk/Line Testing

Target Group Network Element Manager

Aim The participant is able to - Describe the concept of trunk/line maintenance - Perform the routine test of subscribers - Test subscribers with line workstation - Perform the routine test of trunks - Test trunks with trunk workstation

Prerequisites Course EWSD System Introduction and Handling (SN2010)

Contents Trunk and Line Maintenance Concept Routine Test of Subscribers Testing of Subscribers with Line Workstation Routine Test of Trunks Testing of Trunks with Trunk Workstation

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 2 days

Export control AL-Number: N ECCN: N

Course number SN2011

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EWSD V5 Interface Administration

Target Group Configuration Management Expert

Aim The participant has a good knowledge of the V5 interfaces. He is able to perform al all jobs dealing with V5 interface administration and maintenance. He can use tracers for the analysis of the protocol.

Prerequisites Course EWSD System Introduction and Handling (SN2010)

Contents Administration of V5 Interfaces - General features of V5 interface - General administration of V5 interface - Packet network access over V5 interface - Traffic measurement of V5 interface

Protocols of V5 Interface - Protocol architecture of V5 interface - PSTN protocol - ISDN protocol - Control and link control protocol - BCC protocol - Protection protocol

Surveillance of V5 Interface - The signaling tracer - The SG.OPER file - The port tracer - State and event lists

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN2032

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EWSD/SURPASS hiE 9200 Safeguarding and Emergency Procedures

Target Group Fault Management Expert

Aim The participant has a good understanding of the EWSD/ hiE 9200 software safeguarding and emergency concept. This includes the application of the standard safeguarding procedures and the procedures to recover from emergency situations.

Prerequisites Network Element Manager

Contents Safeguarding Concept - Generation concept and principles - Generation administration - APS-saving concept - Saving intervals - Quarterly saving - Quarterly saving (principle) - Routine saving - Routine saving (principle) - METER saving (concept) - Using the LOGTAP - Checksum audit for generation files

Files - MP File System - Input LOG - Various Supplementary Data (VSD) - SY.UPLOG - Symptom files in CP and MP - Symptom saving for CP and MP - Data Collection - AMA Data on MP:MDD - File Overview

System Recovery - CP recovery - MP recovery - Recovery Levels - Recovery Escalation

Maintenance Panel and Trace Points - Rack Structure and Assignment - Maintenance Panel for CP - HW/SW Trace points

Emergency Procedures for MP and CP - Rolling Recovery - Manual Recovery from MDD and MOD - Double Disk Failure - Treatment of File Corruption - Treatment of Fallback Recoveries - Fault Clearance in Basic Operation

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN2047

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GeoCentrex Operation & Maintenance

Target Group Configuration Management Expert

Aim The participant is able to perform all jobs dealing with the administration of GeoCentrex.

Prerequisites Course EWSD System Introduction and Handling (SN2010)

Contents Position of GeoCentrex in EWSD GeoCentrex Basic Data Base

- GeoCentrex group - Centrex dialing plan - GeoCentrex station - Feature call control - GeoCentrex station authorization

GeoCentrex Features - Traffic restrictions - Voice data protection - Call Pickup - Abbreviated dialing - Three way calling - Call forwarding - Call transfer - Further features

Geo Centrex Attendant Service - Administration of GeoCentrex attendants - GeoCentrex attendant service features

GeoCentrex Billing - Centrex group specific billing - Billing with AMA - Billing with pulse metering - Billing of facility input and usage

GeoCentrex Traffic Measurement - GeoCentrex Intercept Handling

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN2030

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NetDesigner-SS7 Application and Operation

Target Group Network Planning Engineer

Aim The participant can efficiently use the NetDesigner-SS7 for the planning, dimensioning and optimization of the signaling network.

Prerequisites Experienced planning engineer for SS7

Contents Fundamentals of SS7 Networks - Network topology and network elements - Traffic requests by services - Network structure and routing - Dimensioning of link sets - Performance tests

Operation of the Tool - Starting the network editor - Various edit modes and navigation around it - Importing of network data and files - Definition and setting of network parameters - Definition and setting of node parameters - Definition and setting of link parameters - Creation of service matrices - Definition and setting of service matrix parameters

Planning Run - Definition and setting of routing parameters - Automatic planning run - Checking and visualizing of the result - Manual modification of the routing - Checking of the access and for cycle routes - Adding, removing and loading of services

Simulation of Faults - Partial link break down and reactions - Full link break down and reaction - Analysis and manual adaptation

Import and Export Interfaces - File formats - Print and display of results - Installation of the Tool

Comment The system documentation will be used throughout this workshop Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 2 days

Export control AL-Number: N ECCN: N

Course number SN1872

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NetDesigner-Switch Application and Operation

Target Group Network Planning Engineer

Aim The participant can use the NetDesigner-Switch efficiently for the planning, dimensioning and optimization of switching networks and export the result to the subsequent tools.

Prerequisites Experienced planning engineer for switching network

Contents Introduction to the Structure, Tasks and Functions - Basic concepts of network planning - Designing topologies - Supported routing strategies - Trunk group parameters - Traffic matrices - Overview of the functional modules - The initialization module INIT - Optimized hierarchical routing - Optimized routing and dimensioning - Performance and cost analysis - Optimized dimensioning & performance analysis

Graphical Network Editor - Structure of the network editor window - Working with the editor - Import of network data and setting of parameters - Importing and exporting of files

The Planning Process - Protocol and message window - Control of the planning stages - Using the variant manager

Calculation Functions and Algorithms - Creation of shortest path routing - Half-automatic and automatic route selection - Setting the options for the calculation functions - Planning runs with different functions and options - Output of results on screen and on file - Analysis - Individual visualization functions - Print options

Interfaces and File Formats - File formats - Error messages - Installation of the Tool

Comment The system documentation will be used throughout this workshop Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 3 days

Export control AL-Number: N ECCN: N

Course number SN1871

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NetDesigner-Traffic Application and Operation

Target Group Network Planning Engineer

Aim The participant can use the NetDesigner-Traffic efficiently for the creation and manipulation of traffic matrices and export these matrices to the subsequent tools.

Prerequisites Experienced planning engineer

Contents NetDesigner-Traffic Overview - Brief overview of traffic theory - Grade of service - General remarks on the ErlangB formula - Equalization of a traffic matrix - Kruithof algorithm - The weighted least square method - Formulation of a traffic matrix - Import and export interfaces

Operational Sequences - Definition and input of parameters - Generation of a matrix - Manipulation of a matrix - Viewing and analysis of the result tables - Export and import of tables - Printing of the result - Installation of the Tool

Comment The system documentation will be used throughout this workshop Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 1 Day

Export control AL-Number: N ECCN: N

Course number SN1870

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Patch Handling for System Specialists

Target Group EWSD Fault Management Expert

Aim The participant knows the software update service concept, the functions of Patch Facility (PAT) and is able to handle the MML/Q3 commands for SW patches with PAT as well as the incorporation of patchsets into the Net Element with Autopatch Innovation.

Prerequisites Network Element Manager

Contents Service concept - Modular service concept - Performance Plus - Technical Assistance Centers - Service Toolset (STS) - AutoPatch - Software Update Service (SUS)

Patch Facility (PAT) - Features of PAT - MML commands for PAT - States of permanent patches - Patch types - Patch examples from official patch releases - PAT error messages - The memory immediate dump function - FEPROM firmware patches

Patchset incorporation - Ways of patchset incorporation - Procedures for the patchset incorporation - Patch name conventions - Exception handling - defined interruption - Structure of CMD- files and scenarios - Exception handling - undefined interruption - Rollback of a SW correction

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN2040

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SURPASS hiE 9200 Installation of Exchange Equipment

Target Group EWSD Installer EWSD Commissioning Supervisor EWSD Instructor for OAM & Commissioning

Aim The participant knows the documentation relevant for installation of EWSD switches. He is able to use this documentation for carrying out the installation of the main distribution frame MDF and the exchange equipment.

Prerequisites Suitability for installation of telephone systems

Contents Installation of EWSD - Sequence of Installation - Delivery to the site - Cut-outs in the raised floor - Ground plane in the raised floor - Earthquake-proof installation - Setting up of the racks - Setting up the rack rows - Routing of the branch feeder lines - Strutting of the rack row - Assembly of the covering - Installation of the cable-runways - Laying of the main feeders - Mounting of the special equipment (CP) - Cabling - Special equipment

Installation of MDF - Mounting of MDF - Cable Runways - Terminal Strips

Handling of ESD-Equipment Cabling Survey

- Periphery of EWSD - CP113 and SNB - Plug-in Cable

Exchange Specification Documents - Documentation List (DOL) - Survey Plan (SUP) - Survey List (SUL) - Equipment Layout Plan (LP) - Equipment Plan: Distribution frame (EP:DF) - Equipment List: Rack (EL:R) - Allocation List - Cable Layer List (CLL) - MML Command Files

Standard Cabling List - Wire Assignment/Conn. Strips - Rack Type Layout - Cabling Groups

Duration 3 days

Export control AL-Number: N ECCN: N

Course number SN1161

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Traffic Measurement with SPOTS

Target Group Configuration Management Expert Performance Management Expert

Aim The participant knows the principles of traffic theory and the possibilities of traffic data collection within EWSD. He can use SPOTS for traffic analysis and evaluation with respect to node and network performance.

Prerequisites Courses - EWSD System Introduction and Handling (SN2010) - EWSD Standard Operation Tasks (SN2013)

Contents Traffic Theory - General introduction

Traffic Data Administration in EWSD - Concept / possibilities of traffic data collection

Product Description SPOTS - Software functions - Basic services - Interfaces - Operations system administration features - System performances - Standards - Technical data

Traffic Data Analysis and Evaluation - Introduction to SPOTS applications - Network configuration - Data transfer - Traffic analysis - Reports with business objects - Practice: traffic data analysis with SPOTS

Comment Important hint for On-Site Courses: This course has full d-lab ability (access to remote training lab)!

Duration 5 days

Export control AL-Number: N ECCN: N

Course number SN2034

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