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YOUTH MEDIA DNA DECODING YOUTH AS NEWS & INFORMATION CONSUMERS PHASE TWO REPORT Decoding youth, young adults and young families

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Page 1: Estudio Tendencias

YOUTH MEDIA DNADECODING YOUTH AS NEWS & INFORMATION CONSUMERS

PHASE TWO REPORT

Decodingyouth, young adults and young families

Page 2: Estudio Tendencias

Decodingyouth, young adults and young families

Over the past decade, publishersacross the world have beenconcerned about declining ratesof newspaper readership amongyoung people. Among thenewspaper community – nationalnewspaper associations,newspaper-in-educationcommittees, and academics -there is much debate about whythis is happening and how toaddress the issue. Are youngpeople interested in news andinformation? How does technologyaffect their daily mediaconsumption? What rituals dothey associate with newspaperreadership? What has beenlacking, up until this point, hasbeen a consistent, globalapproach to the issue.

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

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In early 2006, The World Association of Newspapers (WAN) enlisted D-CODE –a strategic research consultancy focused on youth, young independents, and youngfamilies – to outline the key issues facing youth newspaper readership. They areusing a variety of research methodologies in order to develop better strategiesat the global and local level for reaching and delivering news content toyoung readers.

Initially, D-CODE worked with WAN to conduct a review of existing literature onthe topic of youth newspaper readership. After completing this phase, D-CODEcompleted a global qualitative survey of 10 countries (United States, the UnitedKingdom, Serbia, Sweden, Spain, Lebanon, South Africa, Colombia, thePhilippines, and Japan). In each country, D-CODE recruited 10 young people todocument their media habits and discuss their attitudes towards news andnewspaper readership. This was done through one-on-one long interviews, onlinediscussions, and media diaries.

The goal of this qualitative work was to have young people from around the worldconfirm or challenge hypotheses in five broad categories. These insights will thenbe used to develop questionnaires and guides for the next phase of Youth MediaDNA. This long term work will ultimately help develop strategies to increaseyouth newspaper readership. It is important to note that this exploratory phasewas not designed to draw conclusions about young readers globally. A sample of100 is far too small to accomplish this. However, it is enough to exploreparticipant reactions to hypotheses. The six categories for the hypotheses are:

News Consumption Patterns / Ritual: When and how do youthcurrently consume news?

News Content: What type of news and information content are youth mostinterested in? What role does age or gender play in a young person’sinformation needs?

Newspaper Format: What does an ideal newspaper look like and feel like foryoung people?

Benefit and Value of News and Information: What value does news andinformation provide today’s young people?

Social Networks: What role do social networks play in the dissemination ofnews and information?

Influencers: Which people influence news and newspaper consumption habitsof young people?

In some cases the results from the qualitative research confirmed that thehypotheses developed were getting at the heart of the issues related to youthnewspaper readership. Some hypotheses, however, were challenged byparticipants. Both give us insights for future country-by country quantitativeresearch.

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

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GLOBAL NEWS CONSUMPTIONPATTERNS AND RITUALS1.1MULTIPLE SOURCESHYPOTHESIS: YOUNG PEOPLE ARE GETTING NEWS AND INFORMATIONFROM MANY MEDIA SOURCES, NOT JUST ONE.

This hypothesis explores some important issues for potential young newspaperreaders, as detailed knowledge about news and information was important tomany participants. Being well-informed requires seeking out multiple sourcesacross different formats, and discerning between a diversity of news-gatheringapproaches. Whether this is driven by convenience or a sincere need to obtainmultiple viewpoints remains to be seen. Many participants said that they feeluncomfortable trusting a single authoritative source – even among thosesources that they rely on, on a regular basis. For others, the use of multiplesources and formats is a matter of convenience; online sources, for exampleare more easily accessible during the day, whereas newspapers are usuallyfound in the morning, and TV is more accessible at night. This use of multiplesources and formats is true not only for the formats they use, but also for thenews brands they are loyal to.

More work is needed to understand how young people distinguish betweendifferent news brand providers and different types of media. Which sourcesand formats are most convenient during various times of the day? Do youngpeople recall which news stories came from which source? Which sources arethey most loyal to, and what is this trust based on? Which formats fillparticular needs in the news consumption ritual?

1.2PASSIVE VS. INTERACTIVEHYPOTHESIS: INTEREST IN PASSIVE FORMS OF MEDIA (RADIO, TV, ETC.)ARE WANING. YOUNG PEOPLE WANT TO INTERACT WITH -- ANDCONTRIBUTE CONTENT TO -- NEWS MEDIA.

Based on the feedback, this hypothesis is ready for quantitative testing, as ittouches accurately on a variety of issues related to media diet and interests.Many participants said their interest in passive media (where the user doesnot select content consumed) and newspapers is in some decline, even thoughsome of its’ traditional forms (like TV and radio) still dominate their mediadiets. Almost all participants said that their use of the Internet has increasedover the past three years, and that, increasingly, they want a more interactiveexperience with media they consume. Control over what information theyreceive and the format it is in is increasingly becoming desirable among youngpeople, even in countries with lower Internet penetration rates.

Despite the stated preferences for the Internet as a news and informationsource and the growing interest in personal devices that facilitate citizenjournalism (i.e. digital/ video cameras), most participants still value moretraditional media sources and formats, because they are perceived as beingmore accurate, reliable, and trustworthy. Participants’ experience using the

“If you’re not reallyinformed about differentmedia, you can easily beswayed by the biases of

different mediacompanies.”(Philippines)

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

“My first choice for newsand info is the Net. It’smore of an active tool.TV is limited to whatthey’re providing you

(you sit and it’s whateverthe news program wantsto give you in a limited

time) whereas theinternet, you can pickwhatever you want and

find the information thatyou’re interested in

instead of having thenews dictate what’simportant for you”.(Participant – USA)

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Internet as a source of information is fundamentally different. They often talkabout being distracted because they can perform other activities while online,like chatting with friends. Younger participants in particular, reported TV astheir preferred news medium because it was the easiest to understand.

This research raised a variety of questions for future research: Will moreinteractive media replace passive sources of news and information? Are theredistinctions between the type of information and the media that best suits thisneed? Do young people interact with different types of media simultaneously,and if so, in what combinations? Do education levels influence young people’sinterest in passive and interactive news consumption? How is online news andinformation time spent (on blogs, online newspapers, news aggregators, etc.)?

1.3TRADITIONAL VS. NEW MEDIAHYPOTHESIS: YOUNG PEOPLE SPEND LESS TIME WITH TRADITIONAL MEDIAAND MORE WITH NEW MEDIA. TELEVISION, NEWSPAPERS AND RADIO ISWANING COMPARED TO THE INTERNET, MOBILE PHONES, AND PERSONALMUSIC PLAYERS.

The research confirms that this hypothesis is relevant to newspaperreadership. While difficult to quantify authoritatively at this point, youngparticipants said that usage of new media (i.e., computers, mobile phones, theInternet, and MP3 players) is increasingly taking up time participants wouldhave spent with traditional media, though this time is obviously restricted incountries where the digital divide remains a strong barrier. Even in countrieswith low penetration of communication technologies, these media remainhighly desirable.

Despite this, many participants say they would like to spend more time withnewspapers and other more traditional sources of information. Contrary tostereotypes, many young participants remain respectful of traditionalinformation sources and few dismiss them as obsolete. More work is needed tounderstand and quantify whether new and traditional media are competingwith each other in the media diets of young people.

A variety of questions emerge as a result of this feedback. Which new mediarepresent a threat to time that could be spent with newspapers and othertraditional media? Where do traditional media fit in the process involved inconsuming news and information content? Do participants use blogs, onlinenews aggregators, mobile updates first and then traditional sources, or viceversa? What can publishers in countries with low Internet penetration learnfrom the countries with higher penetration?

1.4LOW ONLINE NEWSPAPER USAGEHYPOTHESIS: ALTHOUGH INTERNET USAGE IS HIGH AMONG YOUNGPEOPLE WHO CAN ACCESS THE INTERNET, USE OF ONLINE NEWSPAPERSITES IS LOW.

This phase confirmed this question as relevant to future work. Most participantssaid that the Internet was their first choice as a medium for news andinformation; a large portion, however, said that they do not read (or do not

“I would use more timeto read the newspaper.As it is hard to havetime… Today it is the

newspaper I will skip (notime) so I’ll check outthe most current news

on the Net.”(Sweden)

“I would spend moretime with the newspaper

because sometimes Idon’t have the

opportunity to read itcover to cover and if Ihad a little more time

then I would be able toread more of it.”

(Philippines)

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

“I do not read newspaperonline. But I check

Hotwired Japan(http://hotwired.goo.ne.jp),a collage of various news

… Hotwired Japanprovides information onvarious genres, with lotsof personal interviews,

interesting editorials andcolumns.”

(Japan)

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realize they are reading) online versions of newspapers. Detailed reading on ascreen remains an issue for many of these participants; the rise of newsaggregator services like Google News or MSN News may also be a factor. Thereis a sense among many that the printed version of newspaper content ispreferable. Some, however, say they prefer reading online newspapers becausethey have more opportunities to interact through discussion boards, or find moreinformation through clicking on hyperlinks. Some participants are completelyindifferent to the distinction between online and printed news content.

There are a variety of questions this discussion raises. How many youngreaders prefer to read online, as opposed to in print? When looking online,which sites do they first visit when looking for general news and information?If young people spend so much time online, what deters them from readingnewspapers online? When surfing through news aggregator sites, do they makedistinctions about which brands they will visit first?

1.5MEDIA GRAZING VS. MEDIA MEALHYPOTHESIS: YOUNG PEOPLE DO NOT HAVE A CLEAR NEWS RITUAL.

Feedback from participants confirmed that the issue of the news ritual isworth exploring in greater detail. For most participants in this qualitativeresearch, the morning is the most common time to consume news, especiallyfrom newspapers. Many, however, said they check for news informationmultiple times throughout the day using a variety of sources, includingnewspapers. Respondents who reported consuming info in the evening usuallywere checking the news on TV.

Most respondents say they may skip checking up on news informationprimarily due to lack of time. Access impacts regularity of news consumption.It seems that older respondents are more likely to have an established ritualaround newspaper readership specifically (coffee in the morning) and youngerparticipants are more likely to read whenever they can.

Further research should explore when and how often different young peopleconsume information. How do news rituals change and evolve as young peopletransition between school, post-secondary education and work? How dodifferent levels of technology access impact a news ritual?

“I guess I read morecarefully in a newspaper

that I can hold in myhand. On the Net I just

skim through”(Sweden).

“We all know that theinternet is amazing…however, I still like to

hold newspapers in myhands and read it every

morning when I amdrinking coffee.”

(Serbia)

“I always begin my dayby opening the forumpages, then I almostalways check out mynaharnet website, and

then the Daily Star. Thatis my morning ritual(when I have time)”

(Lebanon)

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

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NEWSPAPER CONTENT2.1LOCAL VS. GLOBAL NEWSHYPOTHESIS: YOUTH ARE ONLY INTERESTED IN CONTENT THAT ISRELEVANT TO THEIR LIVES. AS A RESULT, THEY ARE ONLY INTERESTED INLOCAL NEWS.

Participants strongly disputed this statement and said they were curious aboutlocal, regional, national and international news. There is a sense among manythat local and international issues are increasingly linked, especially aroundenvironmental and global security issues. Young people do not treat theseissues in isolation, and may be less inclined to view them as isolated.

2.2NEWS NEEDS CHANGE WITH AGEHYPOTHESIS: AGE AND GENDER APPEAR TO IMPACT THE INFORMATIONAND NEWS INTERESTS OF YOUNG PEOPLE.

This phase suggests that this hypothesis is worthy of exploration in greaterdetail. The feedback collected suggests that the interest in information growswith age, with younger participants more interested in “the big headlines”,while older participants had more appetite for detail and debate. While mostparticipants said they usually read “the front page” of the newspaper, almostall participants said they usually ignore the business section.

Questions for quantitative evaluation could explore in greater detail the newsand information needs of different age groups. Do younger youth need or wantto see newspaper content directed specifically at them? Do young readerswant to see more of their opinions and concerns raised in general interestnewspapers?

2.3GENDERHYPOTHESIS: GENDER IMPACTS THE CONTENT NEEDS/ DESIRESOF YOUNG PEOPLE.

Responses from this phase make this question difficult to answer, and perhapsworthy of more detailed study. Of the participants in this study, femaleparticipants were more likely to read the entertainment sections of newspapersand ignore the sports sections; the reverse is true for males. Futurequantitative work will need to be done to confirm whether these patterns holdfor the larger youth population as a whole.

“To be well informed isto be competitive.

Nowadays a lot of peopleknow a lot of things, soto be competitive youalso have to know a lot

of things.”(Philippines)

“I aspire to be wellinformed… kind of

cliché, but informationis power. Not justcompetitive, but

knowing more/ beinginformed is just

desirable.”(USA)

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

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NEWSPAPER FORMAT3.1BROADSHEET VS. SMALL FORMATHYPOTHESIS: YOUNG PEOPLE DO NOT FIND THE BROADSHEET DESIGN OFNEWSPAPERS READER FRIENDLY. THIS MAY DETER THEM FROM READINGNEWSPAPERS MORE FREQUENTLY.

Feedback collected suggests that young readers may have strong opinions aboutformat, and this needs to be confirmed quantitatively. While most participantssaid they like the feel of printed material, the majority of participants said theyfind the broadsheet design of most newspapers cumbersome. This is especiallytrue of the weekday habits as they want to be able to bring something with themto school or work and refer to it throughout the day. The broadsheet format,therefore, may be deterring them from reading newspapers more frequently.

When asked to describe their “ideal newspaper”, participants overwhelminglysaid they wanted something smaller in size, with the same level of quality inwriting in large formats. Participants do not appear to have negativeconnotations about the tabloid format itself.

In future research some additional questions may be worth exploring. Are participantswilling to pay for a small format newspaper? Would having access to a small formatnewspaper increase the amount of time they spend with newspaper content overall? Doyoung readers want to retain broadsheet formats for specific times (like the weekend)?

3.2FREE NEWSPAPERSHYPOTHESIS: FREE NEWSPAPERS DRIVE CURIOSITY IN NEWS AND OFTENINSPIRE YOUTH TO DIG DEEPER.

Based on feedback from participants, this issue appears to be key to thedevelopment of future strategies on youth newspaper readership. Free commuternewspapers are common to most young participants around the world and theconsensus is that they drive curiosity in news and information. Overall, mostparticipants said they read paid newspapers more frequently than free newspapers.Many respondents said that free commuter newspapers are well-suited for travel toand from school and work, while paid newspapers are more likely to be read at home.

Most participants recognize the trade-offs in quality, depth, and credibilitybetween free and paid newspaper content. For this reason, free newspapersgenerally do not replace paid newspapers; they merely fill a different role in theirdaily news ritual. For some participants, free papers can be credible sources ofinformation, often more credible than their paid alternatives. Some participants aretherefore careful to note that they also assess the individual publications based ona series of criteria, including political viewpoint, the amount of advertising andquality of writing. Price, for these participants, is just part of the mix.

This phase also pointed to a variety of questions for future research. Where do youngreaders go after reading free newspapers to dig deeper (radio, online, paid newspaper,etc.)? Do participants worry about the influence of advertising on newspaper content?Are participants willing to see more advertisements to reduce the cost of a paper?

“In order to be wellinformed you need to

read newspapers, watchTV, all media, but also

contact with otherpeople, talk with

people.”(Serbia)

“I believe that blogs and‘youtube’ are goodoptions to amplify

information and learnabout different points ofview, but these optionswill not replace serious

journalistic articlesfound in newspapers.”

(Spain)

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

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BENEFIT AND VALUE OF NEWSAND INFORMATION4.1YOUTH CURIOSITY ABOUT NEWSHYPOTHESIS: MOST YOUNG PEOPLE ARE CURIOUS ABOUT THE WORLD, ANDAN INTEREST IN NEWS IS KEY.

This notion resonated strongly with the participants in this phase, and will be akey question for future quantitative research, as it runs contrary to moststereotypes of young people. Many participants expressed a strong desire to beinformed about “news” information, and this appears to be an interest theycontinue to develop, especially as they make the transition betweenadolescence and adulthood.

Future questions for exploration could focus on the connection betweennewspaper readership and larger social engagement. Are newspaper readersmore likely to vote, volunteer or donate money to charities and non-profitorganizations?

4.2BEING WELL-INFORMEDHYPOTHESIS: BEING WELL-INFORMED IS A DESIRABLE QUALITY FOR YOUTH.

This hypothesis resonated strongly among participants in this research and willbe interesting to confirm on a quantitative basis. Based on the feedback wereceived, the benefit translates to a variety of arenas. Many participants saythey see a link between keeping up-to-date with current events and being ableto participate in conversations with their peers and family. This socialingredient is a key part of the personal news gathering process. In addition,many participants noted that “being well-informed” was beneficial to theirschool and work life, allowing them to participate in discussion and showcasetheir knowledge.

Many, however, say they struggle to feel truly well-informed about the world.Time remains the main barrier to more frequent newspaper readership – notlack of interest.

It may be interesting to explore how news and information gets passed alongthrough social conversation and what media platforms are supporting thisexchange.

“Since I was a kid Iremember always having

newspapers in thehouse, and that’s the

reason I think that I amwell informed…”

(Serbia)

“Yes, my father. Healways reads the

newspaper so that’swhere I think I got thehabit of reading now.”

(Philippines)

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

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SOCIAL NETWORKS / USER –GENERATED CONTENT5.1SOCIAL NETWORKSHYPOTHESIS: THE BIGGEST COMPETITION FOR NEWS AND INFORMATIONIN THE FUTURE ARE YOUNG PEOPLE THEMSELVES AND THEIR SOCIALNETWORKS.

This hypothesis appears to be important to how and when youth consumenews and information. Feedback from participants in the qualitative roundappears to indicate that the importance of the social network as adisseminator of news and information is on the rise. Many participants in thisphase listed “discussion with friends” as a top source for news andinformation, sometimes ranking higher than TV or newspapers. In particular,social networks appear to be key in spreading entertainment news for mostyoung people.

In future research, it will be interesting to probe deeper about the nature ofhow news and information are shared through social networks. Althoughinformation gathered from family and friends may not be accurate, youngpeople appear to trust family and friends much more than media sources. Whydoes this appear to be the case? What topics are more appropriate to this kindof relationship?

5.2USER GENERATED CONTENTHYPOTHESIS: WHILE THE POPULARITY OF SITES LIKE YOUTUBE ANDBLOGS WILL CONTINUE TO GROW, YOUNG PEOPLE DO NOT BELIEVE THATTHEY WILL REPLACE NEWSPAPERS AS A SOURCE OF INFORMATION.

This hypothesis was the subject of much debate among young participants,and it will be important to confirm quantitatively across countries on bothsides of the digital divide. The Internet and various networking websites haveenabled social networks to grow beyond the immediate circle, and many saythey have cultivated online peers around the world for this purpose. In manycases, however, online interaction has become a platform for debate anddiscussion amongst peers living near each other. While most participants donot view video sharing sites like YouTube or blogs as credible first sources fornews, many participants see them as channels for voicing opinion. In thissense, social networking and user-generated content sites can be seen ascomplements to their news and information experience.

“I hate havingto maneuver the bignewspapers we have,it’s very cumbersome

for me.”(Lebanon)

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

“It is true in some caseslike there are betterreporters with paid

newspapers. Where asthe ones you don’t haveto pay for are normally

junk papers.”(South Africa)

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INFLUENCERS6.1PARENTSHYPOTHESIS: PARENTS, MORE SO THAN TEACHERS OR FRIENDS,INFLUENCE YOUNG PEOPLE’S ATTITUDES TOWARDS THE IMPORTANCE OFNEWS AND INFORMATION CONSUMPTION.

The influence of parents in newspaper readership resonated strongly in thefeedback from participants in this study. Most respondents said they had vividmemories of having a newspaper in the home when they were growing up;fathers, in particular, were most often cited in participants’ recollections ofnewspaper reading.

Interestingly, many participants did not have any memories of having newspapersin their school; almost all those who did said the newspapers were rarely read bystudents. Few mentioned that newspapers were incorporated into their learning inclass. Of those who did recall seeing newspaper in schools, the existence of thestudent-generated newspaper seems to be key to that memory.

Participants rarely mentioned teachers in the context of newspaper readership.This is not to say that teachers do not play a role in introducing young people tonewspapers – rather it appears that this impression is not something that comesto them.

Questions for future rounds of research should help frame the variety of contextsthat introduce young people to newspaper readership. Is there a directrelationship between how parents introduce their children to newspaperreadership and later patterns? Do friends play any role?

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

“I personally do readinternational news and

most of my friends do aswell… because sooner orlater we are all affectedby international events.For example, if there is awar with Iran, people inthe West are affected by

rising oil prices…”(Spain)

“I usually ignore thebusiness section. I don’t

do business, don’tunderstand all the

shares and things. It’snot really eye-catchingor thrilling reading to

be fair.”(UK)

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NEXT STEPSFuture quantitative research for the Youth Media DNA study will include fourphases on a country-by-country basis:

1. STUDY DESIGN:This phases includes analysis of existing research, conducting exploratoryresearch

with youth in each country and questionnaire design. This phase is almostcomplete and has been funded by WAN.

2. COUNTRY-BY-COUNTRY QUANTITATIVE RESEARCH:This phase will include surveying 1000 youth between 15-29 years old ineach country, the analysis of the data and a preliminary report. Thequestionnaire will be approximately 25 minutes long. 10% of questions will becustomized for each country. The remaining 90% of questions will bestandardized for international comparisons. The quantitative research will bedesigned to test hypotheses and identify opportunities and challengesspecifically for newspapers in each country.

3. COUNTRY-BY-COUNTRY QUALITATIVE RESEARCH:Qualitative research adds a deeper story to the research to move beyond thedata to the beginning of solutions. This phase will give a deeper context to theknowledge derived from the quantitative studies. It will include in-depthinterviews or focus groups with 60-80 youth based on a set budget.Approximately 50% of the questions in this phase will be standardized forinternational comparison; the other 50% will be customized for each country.

4. STUDY DISSEMINATION:Once all phases of the national study are complete, a full report will beprepared and delivered to the national newspaper association. Once enoughcountries have completed National Studies, D-CODE will complete aninternational comparison report for all participating countries.

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

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APPENDIX:COUNTRY-SPECIFIC ISSUESGiven the small number of participants in this study, it is impossible to outlinespecific generalizations about country-specific behaviours. Qualitatively,however, there are some country-specific issues and trends that do emerge. Thedifferent levels of Internet access obviously have an impact on media usagepatterns. In addition, media brand awareness and trust varies between differentcountries, with some key international brands appearing to have a distinct globalimpact. Concerns about government and corporate control also vary from countryto country. The key issues by country, are introduced and summarized below.

COLOMBIAGender may be an interesting factor in how young Colombians are introducedto newspaper readership. All participants who cited having a newspaper in thehome also referred to a male figure (father, grandfather, or uncle) in theirmemories of the experience. Discussion in the family was also cited as animportant source of news and information, and the inference could be madethat in Colombia, male authority figures play a key role.

JAPANTechnology adoption in Japan, particularly of mobile technology, was higherthan in other countries, and most Japanese participants say their use ofnewspapers and radio has decreased in the past 3 years. Some participantsexpressed an interest in having newspaper articles on mobile phones; othersprefer reading printed news. All participants said they travel to and fromschool using public transit. Many participants said they wanted to see smallernewspaper formats. Most participants say they see emerging citizen journalismsites (i.e., blogs and YouTube) primarily as platforms for opinion sharing anddebate. Newspapers are still considered the credible source for factualinformation.

LEBANONLower rates of Internet access mean that the printed newspaper is often moreaccessible than online information. Some participants said that daily events intheir homeland (such as the recent war with Israel) trigger an interest in seekingout news and information. Others, however, felt that they needed a break to escapefrom this kind of “heavy” information. Some Lebanese youth believe that becausepolitical news dominates the headlines in Lebanon (as opposed to culture, sports,and entertainment), younger people may feel alienated from the news.

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

“I somehow feel like thereading of a physicalnewspaper – actually

having something in myhand, for one it hurts my

eyes less.”(Japan)

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THE PHILLIPINESSome participants said that their interest in the news is high, mainly becauseworld events impact their daily situation (prices of oil, food, etc.). How theyaccess news and information appears to vary greatly. Participants in thePhilippines said that Internet access varies greatly from community tocommunity. Some participants say they do not have daily access to theInternet. Others say that they only had access to dial-up Internet. As a result,usage of more content-rich online media that might compete with newspapersfor media time (i.e. YouTube) is lower than in other countries.

SERBIASerbian participants appear to be most interested in national news, particularlypolitics. Participants from Serbia said there is feel a real tension betweenneeding to be up-to-date on national news (because of the implications for theirdaily lives) and the need to get away from information about corruption, conflictand politics. Despite the varied levels of Internet access in Serbia, participantssaid the Internet was their first choice format for news and information, and thatthe Internet could eventually replace newspapers. Serbian participants expresseddissatisfaction with both extremely “trashy” newspapers and overly “serious”papers. For many participants, the ideal newspaper content blends seriouscontent along with more information about music, culture, fashion and sports

SOUTH AFRICASouth African participants tended to focus less on issues around their newsconsumption needs and routine and place more value on accessibility andease of comprehension. Television was the most trusted news and informationformat – more so than the Internet or newspapers. Most say they have accessto high-speed Internet – but only at school. Usage of Youtube and blogsappears to be lower than in other countries. Cell phone usage appears to bequite high in comparison with other developing countries, and someparticipants said they used them to access news and information.

SPAINSpanish participants were more likely to say they read local news first, becauseit impacts their daily lives. Most participants from Spain said they do not readonline newspapers frequently, and prefer reading a printed newspaper overreading off a screen. Some participants feel that free news sources, becausethey only provide short pieces of the news, are more likely to be neutral thanpaid sources, which are more likely to have an ideological view point. SomeSpanish participants make clear distinctions between high quality and lowquality news brands.

SWEDENSwedish participants appeared, more so than other countries, to have beenexposed to newspaper readership in their homes and schools, and most saidthey read newspapers every day. Unlike other countries, Swedish participantswere less inclined to complain about the format of broadsheet newspapers.Most showed an interest in news and information, and report checking up onnews several times a day. Almost all participants said they are very interestedin international news, and less interested in local news.

“Online newspapers areeasier than a paperversion with more

options, and especiallyarchives, but not reallybetter, because every

time you need to accessit you have to go online

on the Internet. Thepaper version is

accessible everywhereanytime.”

(Philippines)

“On the Internet thereare several mailing listsand blogs I like to readand have, and the keyword for all of them isSerbia. I like to know

what other people writeabout my country and

have all news fromSerbia as soon as

possible.”(Serbia)

“I personally don’t think[that Youtube will

replace newspapers assources on information]

because I have neverbeen on Youtube or ablog and it’s easier to

switch on the radio thango on the internet.”

(South Africa)

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer

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Decodingyouth, young adults and young families

UNITED KINGDOMFew British participants said they read online newspapers and onlinenewspaper sites were rarely visited. Many British participants said thatnewspapers were a vital part of their morning news ritual, and the news ritualof people they know. Participants generally associate high quality news withthe BBC, Channel 4 News, the Guardian, and the Times. Low quality newsbrands are generally tabloid newspapers: the Sun, The Daily Mail, the NationalEnquirer, but also Channel 5 news.

UNITED STATESAmerican participants say they are frequent users of the Internet, and that it isbeginning to become a main source of news and information. Many participantssay their use of television, magazines, newspapers and radio has decreased inthe past 3 years. Youtube and blogs are seen as supplements to the overall newspicture. Participants in the United States expressed strong concern about the“corporate” filter of mainstream news and how user-generated content sites candraw attention to issues not getting covered in mainstream outlets.

“I believe free news areof better quality becausenot only are they free,

but they are alsocompletely objective and

neutral. This is incontrast to paid

newspapers that onlypublish their own

viewpoint and leave noroom for alternative

opinions.”(Spain)

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This report was prepared for the World Association of Newspapers by D-Code as part of WAN’s Young Readership Development Project, supported by Norske Skog, the Norway-based paper producer