Comprehensive Impact Assessment TemplateAssessment being undertaken

Traffic Management Parking Policy Statement

Directorate: Economy, Enterprise and EnvironmentService: Transport Planning and StrategyName of Officer/s completing assessment:

Hannah Harris & Matthew Pilsbury (WSP | Parsons Brinckerhoff)

Date of Assessment: 15th May 2016 updated 22nd August 20161. Why are you doing this

CIA? – A brief explanation of the reason. Is it for: new/change in policy, procedures, strategy, function, service. (Please refer to the guidance for the definitions)

A review of parking management began in July 2015 in several towns across Cornwall. As part of this it was identified that the Parking - Planning, Transportation & Estates Traffic Engineering Manual (2) required updating.

Consequently the Traffic Management Parking Policy Statement aims to update and replace the Parking - Planning, Transportation & Estates Traffic Engineering Manual (2) and bring it in line with current strategies, legislation and best practice.

Any individual procedure or policy documents that are produced based on this Traffic Management Parking Policy Statement will be subject to separate CIAs.

2. What are the aims, objectives, outcomes, purpose of the policy, service change, function that you are assessing?

The aim of the Traffic Management Parking Policy Statement is to set the principles of parking and its management across Cornwall so that it helps to:

Reduce the levels of congestion and air pollution within our urban areas; Improve the visual environment of some of our most popular locations; Promote the use of more sustainable modes of transport, such as walking, cycling and public

transport; Promote a more environmentally responsible use of the private car;

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Reduce conflicts between commuters and residents; Address road safety issues caused by parking. Support local economies Help Cornwall Council meet its statutory duties under Traffic Management Act 2004

3. Who implements or delivers the above? State if this is undertaken by more than one team, service, and department including any external partners.

The Traffic Management Parking Policy Statement is being introduced by Transport Planning and Strategy. From this it is anticipated that Parking Services will develop and implement specific procedures and policies that will allow the principles of this document to be introduced across Cornwall. The principles of this statement will be used in designing town-wide transport strategies.

Where changes to parking controls are being proposed, Capital Projects will commission schemes that reflect the principles of this document and any subsequent procedures and policies.

4. Equality and Diversity - Who will be affected by this proposal? Is the proposal likely to result in positive or negative impacts/risks? If so what are they? What plans do you have in place, or are developing, that will mitigate the likely identified negative impacts/risks? This section should include reference to the 9 protected characteristics as referenced in the Equality Act 2010.

Who will be affected by this proposal? (Consider the protected characteristics: age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race (incl. Cornish Minority), religion & belief, sex and sexual orientation)

What are the positive impacts/risks – if any?Disabled People - The Traffic Management Parking Policy Statement identifies the importance of providing disabled parking both on and off-street, with all new Cornwall Council car parks aiming to reserve 6% of spaces for disabled people.

Disabled People - Through improved enforcement techniques and management of short term on-street parking there may be an increase in the turnover of vehicles which would allow blue badge holders more opportunity to park centrally.

Disabled People - The Traffic Management Parking Policy Statement removes the requirement for blue badge holders to pay for a resident disabled bay. The option for self-funding the bay remains but if a resident is unable to afford to pay then the request will be noted and undertaken when other works take place in the area.

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Consideration should also be given to the Cornish status – see CIA guidance for further information.

Disabled People - As agreed by Cabinet on 2nd September 2015, this Traffic Management Parking Policy Statement continues to provide free parking for those in possession of a nil-rate tax vehicle or specially adapted vehicle. All other blue badge holders can park for an hour in addition to the period they pay for.

Carer Permits - The Traffic Management Parking Policy Statement introduces professional carer permits for recognised carers who undertake home visits within a residents parking zone. This may remove the need for residents living within a residents’ parking zone from having to use a visitor permit to allow the carer to park.

Age - The Traffic Management Parking Policy Statement identifies the importance of new technology in providing customers with a better experience when parking, such as pay-by-phone for car parks and in the future contactless payments. This may make access to Cornwall Councils facilities easier for younger people.

What are the negative impacts/risks – if any?

Disabled People - The Traffic Management Parking Policy Statement requires blue badge holders living within a residents permit zone to display a residents parking permit. This aims to prohibit non-resident blue badge holders from parking in resident parking zones near to town centres or other popular locations where previously they have prevented residents from parking.

Mitigation Measures: Where a blue badge holder is eligible for a residents permit, this will be issued free of charge. For blue badge holders who are not eligible for a residents permit, they will be able to continue to park in a number of locations including for 3 hours on double or single yellow lines and for free within on-street pay and display off-street car parks. Therefore there will be many other locations that provide convenient parking. If a blue badge holder is visiting or staying within a residents’ parking then they could display a visitor permit. During the consultation period for this document, members of Disabled Cornwall have not made any specific comments on this element of the Parking Policy Statement.Residual Risk Assessment Matrix Score: 8

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RAG Score: Amber

Age - older people who may be less confident with new technology may be affected by the introduction of the latest technology, such as contactless payments or pay by phone.Mitigation Measures: This can be mitigated by providing clear instructions and by maintaining traditional methods such as coin operated machines.Risk Assessment Matrix: 6RAG Score: Green

Carers - The Traffic Management Parking Policy Statement does not make permit provision for carers who are not employed as a professional carer. Therefore family or friends who regularly care for someone within a residents parking zone will have to continue to display a visitor permit when visiting. A carer permit for non-professional carers has not been included as the permit could be displayed in any visitor vehicle without a civil enforcement officer being able to check the visitor was a carer.Mitigation Measures: Visiting vehicles can still be parked within the residents’ zone if it displays a visitor permit.Residual Risk Assessment Matrix Score: 6RAG Score: Green

5. Human Rights - Who will be affected by this proposal? Is the proposal likely to result in positive or negative impacts/risks? If so what are they? What plans do you have in place, or are developing, that will mitigate the likely identified negative impacts/ risks?

Who will be affected by this proposal?No impacts identified

What are the positive impacts/risks – if any?N/AWhat are the negative impacts/risks – if any?N/A

RAG Score: N/AN/A

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6. Rurality- Will this proposal have a positive or negative impact for those living in rural communities? If so what are they? What plans do you have in place, or are developing, that will mitigate the likely identified negative impacts/risks?

What are the positive impacts – if any?Improved Journey Times - Through implementing the Traffic Management Parking Policy Statement, congestion can be reduced within our town centres which in turn can improve the journey times for those travelling from rural communities.

Provision of Adequate Parking - Strategic management of each town’s parking provision, including Park and Ride will ensure that adequate parking is available. Furthermore, through consultation with local stakeholders the prices can be set so that they are appropriate for those travelling in from rural areas.

Improved Vehicle Turnover - Improvements in enforcement technology and the introduction of better parking controls within town centres may improve the turnover of vehicles within the short-stay on-street parking bays. This can increase the chance of a parking space being available for those travelling from rural locations if they are intending for staying for a short period only.

What are the negative impacts/risks – if any?A combination of introducing additional resident parking zones and on-street pay and display parking controls may reduce the number of locations where commuters travelling from rural areas can park for free. This may result in low paid workers finding it more difficult to find affordable locations to park.Mitigation Measures:Some commuters may be able to use alternative and cheaper modes of transport such as public transport, car share, park and ride or cycling. Furthermore, through consultation with stakeholder groups it is intended that parking charges and season tickets will be set so that the economic viability of a town remains.Residual Risk Assessment Matrix Score: 9RAG Score: Amber

7. Safeguarding - Who will be affected by this proposal? Is the proposal likely to result

Who will be affected by this proposal?No impacts identified

What are the positive impacts/risks – if any?

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in positive or negative impacts/risks? If so what are they? What plans do you have in place, or are developing, that will mitigate the likely identified negative impacts/risks?

N/A

What are the negative impacts/risks – if any?N/A

RAG Score:N/A

8. Information Management – What type of information will be required to deliver this proposal? Is the proposal likely to result in increased risks to the information? If so, what are they? What plans do you have in place, or are developing, that will mitigate the likely identified negative impacts/risks?

What type of information will be required to deliver this proposal?Personal information when purchasing and supplying permits. The information will include address and vehicle information and may also include more personal information regarding disabilities, care packages and payment details.

Is the proposal likely to result in increased risks to the information, if so what are they?No

What plans do you have in place, or are developing, that will mitigate the likely identified negative impacts/risks?All information will be stored in line with Cornwall Council information governance policies.

Residual Risk Assessment Matrix Score: 4

RAG Score: Green9. Community

Safety/Crime and Disorder - Who will be affected by this proposal? Is the proposal likely to result in positive or negative

Who will be affected by this proposal?Those who park a vehicle in residential or town centre areasWhat are the positive impacts/risks – if any?In some areas conflicts occur between residents and commuters resulting in stress, verbal abuse and some physical violence. Introducing further parking controls may resolve these conflicts.

The Traffic Management Parking Policy aims to provide park and ride and long stay car park

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impacts/risks? If so what are they? What plans do you have in place, or are developing, that will mitigate the likely identified negative impacts/risks?

provision that is safe and secure. This may include street lighting, CCTV cameras or regular patrols by civil enforcement officers.

Furthermore, by removing dangerous and illegal parking can improve road safety.

What are the negative impacts/risks – if any?Introducing additional restrictions within residential and town centre areas may displace parking to other residential or dangerous locations.

What plans do you have in place, or are developing that will mitigate the likely identified impact/risk?The Traffic Management Parking Policy Statement promotes working with local stakeholder groups to try and make sure that alternative parking locations, such as long stay car parks, park and ride sites (where appropriate), park and cycle, and season or rover car parks tickets are available and are competitively priced. Furthermore, residents’ parking won’t be introduced in isolated areas to in an attempt to reduce or prevent displacement.Residual Risk Assessment Matrix Score: 9RAG Score: Amber

10. Environment - How will the environment be affected by this proposal? Is the proposal likely to result in positive or negative impacts? How will these impacts be maximised or minimised. Will this project deliver towards the Council’s ambition of environmental growth?

What are the positive impacts/risks – if any?Implementing the principles of the Traffic Management Parking Policy Statement may reduce congestion within town centres and encourage drivers to consider alternative and more sustainable travel modes such as using public transport, car share, cycling or using the park and ride facilities resulting in more pollution.

What are the negative impacts/risks – if any?Initially drivers may continue to drive into town centre or residential locations looking for free places to park. This could result in drivers circulating areas in an attempt to find somewhere to park resulting in vehicle emissions affecting the air quality.

What plans do you have in place, or are developing that will mitigate the likely identified impact/risk?

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Clear and well located signage to off-street car parks and park and ride sites may help inform drivers of alternative locations to park.Residual Risk Assessment Matrix Score: 6

RAG Score: Green

11. Health, Safety and Wellbeing - Who will be affected by this proposal? Is the proposal likely to result in positive or negative impacts/risks arising from: Individual lifestyles, social and community influences, living, working and economic conditions, access to or quality of services or any other direct or indirect effects on health, safety and well-being? If so what are they? What plans do you have in place, or are developing, that will mitigate the likely identified negative impacts/risks?

Who will be affected by this proposal?Those who park a vehicle in residential or town centre

What are the positive impacts/risks – if any?Additional and more restrictive parking restrictions may result in drivers travelling in more sustainable and healthy ways such as walking or cycling. This would have a positive impact on personal health and help reduce congestion which may improve air quality.

In some areas there are currently conflicts between residents and commuters resulting in stress, verbal abuse and some physical violence. Introducing further parking controls may reduce conflicts and stress levels.

Addressing illegal and dangerous parking can improve road safety; improve traffic flow which in turn can improve the punctuality of public transport.

What are the negative impacts/risks – if any?Low paid and part-time workers may find it harder to park for free in residential or town centre locations, this could make travelling for some jobs unviable and to an increase in stress.

What plans do you have in place, or are developing that will mitigate the likely identified impact/risk?Some commuters may be able to use alternative modes of transport such as cycling, car share, park and ride services. Furthermore, through consultation with stakeholder groups it is intended that parking charges and season tickets will be set so that the economic viability of a town remains.Residual Risk Assessment Matrix Score: 9RAG Score: Amber

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What are the negative impacts/risks – if any?Increased parking restrictions and changes to policies could increase the workload of civil enforcement officers and confrontation with members of the public.

What plans do you have in place, or are developing that will mitigate the likely identified impact/risk?The policy statement has been developed with Parking Services, if there is a significant increase in workload then additional CEO’s could be employed. Furthermore, the use new enforcement technology may reduce the time that CEO’s will take to issue PCN’s.Residual Risk Assessment Matrix Score: 4RAG Score: Green

The Traffic Management Parking Policy Statement identifies the role that working with stakeholder groups can have on ensuring that the impact of parking restrictions, charges and promotions can have on the viability of a town.

What are the negative impacts/risks – if any?The introduction of pay and display in town centres and the expansion or introduction of residents’ parking schemes could be seen to discourage visitors and prevent low paid or part-time workers from accessing their jobs and may cause stress to business owners. This could affect the viability of some businesses and towns.

What plans do you have in place, or are developing that will mitigate the likely identified impact/risk?Some commuters may be able to use alternative modes of transport such as cycling, car share, park and ride services. Furthermore, through consultation with stakeholder groups it is intended that parking charges and season tickets will be set so that the economic viability of a town remains so that commuters and visitors continue to be attracted to work and visit the towns.Residual Risk Assessment Matrix Score: 9RAG Score: Amber

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12. Business Continuity Planning - Is there a Business Continuity plan in place that will be affected by the proposed changes and, if not, has the area been assessed to identify critical processes or functions? Who will be affected by this proposal? Is the proposal likely to result in positive or negative impacts/risks arising? Are all interdependent service areas covered by the CIA and are there any single points of failure identified?

Who will be affected by this proposal?N/A

What are the positive or negative impacts/risks – if any?N/A

What plans do you have in place, or are developing that will mitigate the likely identified impact/risk?N/A

13. Have the impacts identified in Questions 4 to 12 been assessed using up to date and reliable evidence and data? Please provide a link to the evidence/data or state what the evidence/data is. The data and research page

Evidence/ Data:Survey data commissioned as part of the towns review has identified that some towns and residential areas suffer commuter parking which results in congestion, road safety problems and inconvenience to residents. Members of the public and councillors have also raised issues. This information is held by Transport Planning and Strategy.

Further ConsultationConsultation between 21st July 2016 and the 17th August was undertaken. Consultees included Parish and Town Councils and Disability Cornwall. The outcomes of this consultation have been collated, considered and will be presented to members for decisions on changes to the document. It

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on the intranet is a useful resource.

Do you need to engage or consult with any representative group/s?

Are our staff affected? Have the unions or staff forums been involved? If not do they need to be?

is not considered that any of these changes will impact this CIA.

Effect on StaffAny changes to staff workload will be managed and communicated by the Parking Services team who are actively engaged in this project.

14. Are there other implications not covered by this CIA that need to be considered? These can include: staffing, procurement and contracts, property, climate change, transport, waste and economy. If yes then please explain.

Refer to the Committee Report Template Guidance page for further information.

N/A

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Summary of this CIA (Copy and paste into the report template) What are the key risks/impacts – both positive and negative? Are there any groups affected more than others? What were the identified risks and their mitigation? Do you consider that the identified risks are cumulative? If yes make this clear in the Summary. What course of action are you advising as a result of this CIA?

What are the key risks/impacts? – PositiveDisabled People - The Traffic Management Parking Policy Statement removes the need for blue badge holders from having to pay for a resident disabled bay. The option for self-funding the bay remains but if a resident is unable to afford to pay then the request will be noted and undertaken when other works take place in the area.

Carer Permits - The Traffic Management Parking Policy Statement introduces professional carer permits for recognised carers who undertake home visits within a residents parking zone. This will stop residents living within a residents parking zone from having to use their visitor permits to allow the carer to park.

Environment - Implementing the principles of the Traffic Management Parking Policy Statement may reduce congestion within town centres and encourage drivers to consider alternative and more sustainable travel modes such as using public transport, car share, cycling or using the park and ride facilities.

What are the key negative risks/impacts? What plans do you have in place, or are developing that will mitigate the likely identified negative impact/risk?

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Summary of risks. What course of action does this CIA suggest you take? More than one of the following may apply. Please state the Residual Risk score. (Refer to the CIA Guidance regarding Risk Management)

Highest Risk Score

Outcome 1 - Green: No change required. The CIA has not identified any potential for adverse impact or risk. (Residual risk score of 6 or less)Outcome 2 - Amber: Continue with the proposal but mitigate the identified risk/s. Despite the potential of an adverse risk/impact continue but make sure you have suitable mitigation plans in place to manage and monitor the risk or impact. (Residual risk score of 8 to 16)

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Outcome 3 - Red: Stop and rethink. The risk and or impacts may not be acceptable even with mitigation. (Residual risk score of 20+)

Disabled People - The Traffic Management Parking Policy Statement requires blue badge holders living within a residents permit zone to display a residents parking permit. This aims to prohibit non-resident blue badge holders from parking in resident parking zones near to town centres or other popular locations where previously they have prevented residents from parking.

Mitigation Measures - Where a blue badge holder is eligible for a residents permit, this will be issued free of charge. Those blue badge holders who do not live within a resident permit zone are still able to park in a number of locations including for 3 hours on double or single yellow lines, for free within on-street pay and display bays and for an unlimited period or an extended period of time in car parks. Therefore there will remain many other locations that provide convenient parking for blue badge holders. If a blue badge holder is visiting or staying within a residents’ parking then they could display a visitor permit. Members of Disabled Cornwall did not raise this as an issue during the consultation period. Residual Risk - 8

Rurality - A combination of introducing additional resident parking zones and on-street pay and display parking controls may reduce the number of locations where commuters travelling from rural areas can park for free. This may result in low paid workers finding it more difficult to find affordable locations to park.

Mitigation Measures - Some commuters may be able to use alternative modes of transport such as cycling, car share, park and ride services. Furthermore, through consultation with stakeholder groups it is intended that parking charges and season tickets will be set so that the economic viability of a town remains so that commuters and visitors continue to be attracted to work and visit the towns. Residual Risk - 9

Community Safety - Introducing additional restrictions within residential and town centre areas may displace parking to other residential or dangerous locations.

Mitigation Measures - The Traffic Management Parking Policy Statement promotes working with local stakeholder groups to try and make sure that alternative parking locations, such as long stay car parks, park and ride sites (where appropriate), park and cycle, and season or rover car parks tickets are available and provide competitively. Furthermore, residents’ parking won’t be introduced in isolated areas to ensure that the effects of displacement will be limited. Residual Risk - 9

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Health and Safety - Low paid and part-time workers from rural communities may find it harder to park for free in residential or town centre locations, this could make travelling for some jobs less viable and to an increase personal stress.

Mitigation Measures - Some commuters may be able to use alternative modes of transport such as cycling, car share, park and ride services. Furthermore, through consultation with stakeholder groups it is intended that parking charges and season tickets will be set so that the economic viability of a town remains. Residual Risk - 9

The introduction of pay and display in town centres and the expansion or introduction of residents’ parking schemes could be seen to discourage visitors and prevent low paid or part-time workers from accessing their jobs and may cause stress to business owners. This could affect the viability of some businesses and towns.

Mitigation Measures - Some commuters may be able to use alternative modes of transport such as cycling, car share, park and ride services. Furthermore, through consultation with stakeholder groups it is intended that parking charges and season tickets will be set so that the economic viability of a town remains so that commuters and visitors continue to be attracted to work and visit the towns. Residual Risk - 9

Are there any groups affected more than others?DisabledRural/ low paid/ part time commuters

Do you consider that the identified risks are cumulative? If yes make this clear in the Summary.The identified risk of introducing new or additional restrictions could have a cumulative effect on businesses, low paid or part time employees and the blue badge holders.

What course of action are you advising as a result of this CIA?The Traffic Management Parking Policy will be consulted with Disability Cornwall and the impact of the Traffic Management Parking Policy will be monitored. Changes to parking charges within towns will be conducted in consultation with stakeholder groups.DEAG review date:

Name – Adam Birchall

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Date – 06/09/2016

Comments from DEAG

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