www.epic.com

•Private Company

•Health Informatics Industry

•Founded Madison, Wisconsin,

United States (1979)

•Founder Judy Faulkner Designed clinical systems for various departments serving the UW hospital and later commercialize the systems.

•Headquarters Madison,

Wisconsin, United States

•Products EpicCare Ambulatory,

EpicCare Inpatient, Resolute, Cadence, Willow, OpTime, ASAP, Cardiant, Radiant, Prelude

•Revenue $601 million (2008) Employees 4,100 (2008)

•Epic University

w w w.ep ic.com

Mount Sinai Medical Center

Tampa General Hospital

Resurrection Health System

Bon Secours health system

Sutter Medical Center

NYU Hospital

Kaiser Permanente

Carilion Clinic

Cleveland Clinic

Harborview Medical Center

Hospitals

life cycle AKA The Flight Plan

Epic life cycle is set up in the following phase system that's called the flight plan. Most Epic customers completely adopt the flight plan, and use it for their installations, unless it's a shortened scope and installation for outpatient, called 48 day install.

1. Marketing and sales call determines product(s) selection

2. Sales to implementation cut-over (usually a call)

3. Determine full scope and time line of products and how their installations complements or cause issues

4. Train and certify the customer staff on their applications

5. Gap analysis in current product

6. Take baseline metrics (best practice to do 4, 5, 6 at the same time)

7. Discovery at each of the clinics (staffing models, workflows, physician notes)

8. Design back at the ranch with superusers coupled with change management activities

9. Build phase

10. Testing and end-user training at the same time (usually 2 cycles of testing, UVA did

11. Go-live readiness assessments at Day 90, 60, 30

12. Go-live and issue management (2 weeks to 1 month)

13. Optimization (30, 60 day visits at the site or a more formal plan, depending what's left in the budget)

Current applications developed by include:

EPIC has over 30 applications

ADT (Inpatient and Outpatient Admission-Discharge-Transfer Application)ASAP (Emergency Department Application) Beacon (Oncology Application) Beaker (Clinical Laboratory Application) BedTime (Bed Management Application) Bridges (Interface Application) Cadence (Scheduling Application) Cardiant (Cardiology Application) Care Everywhere (Information Exchange Application) Clarity (RDBMS Management Application)

Data Courier (Data Environment Propagation Utility)

EpicCare Ambulatory (Ambulatory Medical Record Application)

EpicCare Home Health (Specialized Home Health Application for use

in Patient Homes)

EpicCare Hospice (Specialized Hospice Application)

EpicCare Inpatient (Universal Hospital System)

EpicCare Link (Web-based Application for Community Users)

EpicWeb (Web-based Clinical Application)

Haiku (Device Mobility Clinical Application)

HIM (Chart Tracking, Chart Deficiency Tracking, Release of Information

Application, Coding & Abstracting)

Identity (Master Patient Index [MPI] Application)

Current applications developed by include:

Kaleidoscope (Ophthalmology Application)

MyChart (Patient ChartAccess)

MyEpic (Dashboard Application)

OpTime (Surgical Application)

Phoenix (Transplant Application)

Prelude (Inpatient and Outpatient Registration Application)

Radiant (Radiology Application) Reporting

Workbench (OperationalReporting Application)

Resolute (Billing Application) Stork (OB/Gyn Application)

Tapestry (Managed Care Application)

Welcome (Patient Self-Service Kiosk)

Willow, formerly named EpicRx (Hospital Pharmacy Application)

Current applications developed by include:

www.epic.com

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www.emrdailynews.com

www.informationweek.com/healthcare

www.healthcaretechnology.com

www.news-medical.net

www.emrjobs.com

www.indeed.com

www.dice.com

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