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    Session 1Learning about yourself and others

    DEVELOPING SELF AWARENESS IN THE BUSINESSCONTEXT

    1

    Enterprise and Personal

    Development

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    2

    understand the nature of individualbehaviour in the business context

    Introduce the theories of self-awareness and learning styles

    Apply own characteristics and behaviour

    to learning models

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    3

    Stress Management

    Time Management

    Priority and GoalSetting

    Self-Awareness

    Tactical

    Strategic

    Symptom

    Problem

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    Why is self awareness important to amanager?

    4

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    four major areas have been found to be key

    in developing successful management:personal values, cognitive style, orientationtowards change and interpersonalorientation (Whetton & Cameron 2011)

    5

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    6

    VALUESDetermine personal

    standards andmoral judgements

    COGNITIVE STYLEDeterminesinformation

    acquisition &evaluation

    ATTITUDES(towards change)

    Determineadaptability &responsibility

    INTERPERSONALNEEDSDetermine preferences

    and interaction patterns

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    VALUESDeterminepersonal

    standards andmoral

    judgements COGNITIVESTYLEDeterminesinformationacquisition &

    evaluation

    ATTITUDES(towards

    change)Determine

    adaptability &responsibility INTERPERSONALNEEDS

    Determinepreferences and

    interaction patterns

    Self-understandingand self-management

    Understandingdifferences inothers

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    Emotional intelligence isthe innate potential to feel,

    use, communicate, recognize,remember, learn from,manage, understand and

    explain emotions (Hein)

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    The capacities to create optimal results inyour relationships with yourself andothers.

    (Six Seconds)

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    YouTube - Daniel Goleman on the leadershipof Barack Obama - a BVO interview

    http://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoY
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    Self-awarenessEmotional self-awarenessAccurate self-assessmentSelf-confidenceSelf-management

    Self-controlTrustworthinessConscientiousnessAdaptability

    Achievement-orientationInitiative

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    Social awareness:

    Empathy:Organisational awareness

    Service orientation

    Social skills

    Developing others

    Leadership

    Influence

    Communication

    Change catalyst

    Conflict managementBuilding bonds

    Teamwork and collaboration

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    Drivers: motivation and decisiveness, traitsthat energise people and drive them towards

    achieving goals. Constrainers: conscientiousness, integrity

    and emotional resilience, factors that controland curb the excesses of the drivers.

    Enablers: sensitivity, influence and self-awareness, traits that facilitate performanceand help individuals to succeed.

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    Fill in the Diagnostic Survey forSelf-AwarenessAndEmotional Intelligence

    Assessment14

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    A relatively permanent change inbehaviour that occurs as a resultof practice or experience (Bass &Vaughan)

    What have you learnt so far todayand by what means have you learntit?

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    What have you learnt so far todayand by what means have youlearnt it?

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    Behaviourist learning

    from experiencePavlovs Dog

    Operant Conditioning Automated training

    Cognitive -

    Informationprocessing

    SocialLearning

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    Punishmentsand rewards

    Directreinforcement of our

    responses to stimuli (Skinner)

    Observational learning- we learnalso by observing the

    consequences of other people'sactions.

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    It applies to people who see people as:

    Who are similar to themselves

    Who are seen to be rewarded for their actions

    Who have some kind of prestige (because of their

    possessions, their strength etc.)

    Other factors:

    Motivation: eg reward for imitation

    Previous experience influences the attention paid to

    particular aspects eg children used to violence aremore likely to pay attention to violent aspects of themodel's behaviour.

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    Discuss Is it a fact or myth that olderpeople have difficulty adapting to newmethods and techniques?

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    Positive/negative reinforcement exercise Three volunteers for a task (leave the room)

    Class to choose an object for volunteers to identify and hidesomewhere in the room

    Volunteer (one at a time) to locate item by class cheeringwhen near and booing when moving away.

    Other volunteers to note time each takes to find object whilstother note the behaviour of the individual in finding theobject.

    Class discussionWhat was the key difference in approaches to

    finding the object? How will this affect business behaviour ifmultiplied across an organisation.

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    Most learning is based around theConcept of learned behaviour

    Stage 1 - unconscious incompetence

    Stage 2 - conscious incompetence Stage 3 - conscious competence Stage 4 - unconscious competence

    Can you think of any examples of where you are

    with the above?

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    This is the time spent gaining oroccurring the skill or knowledge & the

    level of competence attained

    LevelsOfCompetence

    Time Spent Learning

    Point of Required Competence

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    learning styles describe the way that peoplegather and process information

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    http://www.peterhoney.com/content/tools-

    learningstyles.html

    http://www.peterhoney.com/content/tools-learningstyles.htmlhttp://www.peterhoney.com/content/tools-learningstyles.htmlhttp://www.peterhoney.com/content/tools-learningstyles.htmlhttp://www.peterhoney.com/content/tools-learningstyles.htmlhttp://www.peterhoney.com/content/tools-learningstyles.html
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    Visual Auditory

    Kinaesthetic

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    Understanding of our values, attitudes,cognitive style and interpersonal needs

    Emotional intelligence or awareness of others

    and responses in social and personalsituations

    Learning styles of self and others