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Enterprise Risk Management How Does ERM Apply to your Credit Union? Presented by Carrie Kennedy, Partner Travis Smith, Partner Moss Adams LLP

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1

Enterprise Risk Management How Does ERM Apply to your Credit Union?PresentedbyCarrieKennedy,PartnerTravisSmith,PartnerMossAdamsLLP

2

MOSS ADAMS AT A GLANCE

• Fullservicepublicaccountingfirmwithassurance,tax,andconsultingservicesformiddle‐marketpublicandprivatecompanies

• LargestaccountingfirmheadquarteredintheWestandoneofthe15largestintheUnitedStates

• 21officesinCalifornia,Arizona,NewMexico,Oregon,WashingtonandKansas

• Morethan230partnersandover1,800staff

• Foundedin1913andheadquarteredinSeattle,Washington

• AfoundingmemberofPraxity,aglobalallianceofaccountingfirms

• Wearethe4th largestfirmservicingcreditunionsinthenation(basedonassets)

3

TODAY’S DISCUSSION OBJECTIVES

• WhatisEnterpriseRiskManagement?– anOverviewofERM

• WhatisDrivingERM?• HowERMCanBenefitMyInstitution• HowMyInstitutionCanBuildanERMStrategy:ImplementationOverviewo Phase1– Planningo Phase2– ImplementingthePlano Phase3– Refining

• Summary

4

WHAT IS ENTERPRISE RISK MANAGEMENT (“ERM”)?

4

5

ENTERPRISE RISK MANAGEMENT

“Thedeclineandultimatefailureofsomegreat

companieshasbeenahistoricalfact.Butsuchdeclineis

notinevitable.Rather,itresultswhencorporateleaders

(CEO’sanddirectorsalike)don’tanticipateanddealwith

thelongtermthreatsfacingtheircompanies.”

HarvardBusinessReview(5/08),“LeadingfromtheBoardroom”

6

WHAT IS “ENTERPRISE RISK MANAGEMENT”?

“Enterpriseriskmanagement(ERM)isaprocess, effected

byanentity’sboardofdirectors,managementandother

personnel,appliedinastrategysetting andacrossthe

enterprise, designedtoidentifypotentialeventsthat

mayaffecttheentity,andmanagerisk tobewithinits

riskappetite,toprovidereasonableassuranceregarding

theachievementofentityobjectives.”

TheCommitteeofSponsoringOrganizations(COSO)oftheTreadwayCommission,(Sept.2004)

7

WHAT IS ERM?• Astructured,consistent,andcontinuousriskmanagementprocess

thatisappliedacrosstheentireorganization• Identifies,assesses,prioritizes,andmanagestheinternalandexternal

risksthatimpacttheorganization• Drivenbyadecision‐supportprocessthatisalignedwiththe

managementandexecutionofstrategicobjectives• Enhancedbytheassignmentofrolesandresponsibilities,

reportingandcommunication,policiesandprocedures,andadoptionofarisk‐basedculture

Identify & Assess

Planning & Management

Measure, Monitor & Report

Business Objectives

8

ENTERPRISE RISK MANAGEMENT (ERM) COMPONENTS

KeystoagoodERMprogram– mustinclude:

• RiskIdentification– Whatareourkeyrisks?– Whatlevelofriskarewewillingtoallow/accept(“riskappetite”)?

• RiskMeasurement– Riskmeasurementmodels(ALM,CreditStress)– Guidelinesandquantificationtools(CreditRiskClassification,OperationalandCreditLosses)

9

ENTERPRISE RISK MANAGEMENT (ERM) COMPONENTS• RiskControl

– Policies(RequiredandBestPractice)– Authoritiesandoversightsystems

• RiskMonitoring– Systemofriskreporting– keymeasurements Boarddrivenassessments(internalandexternalaudits,monitoringreports) ManagementSelfassessments(managementgeneratedreportingagainstpre‐setstandards)

10

IN A NUTSHELL…

ERMisaprocessformanagingand

controllingrisksacrossanentire

organization,bothwithinandacross

businesslinesandlegalentities.

11

WHAT’S DRIVING ERM?

12

DRIVERS OF ERM – A SUMMARY

BoardofDirectors • Demandincreasedfinancialdisclosureandtransparency

MembersasStakeholders • Demandevidencethatmanagementunderstandsandmanagesrisk

Regulators/RatingAgencies • Seekassurancearoundcomplianceandriskassessmentprocesses

Activists • Demandsocialawareness,safety&environmentalconsciousness

MembersasCustomers • Makedecisionsbasedondifferentiatingfactors

Peers • Comparisonwithothersdrivesindustry‐widepractice

Competitors • Pushinnovation,driveleadership

13

BENEFITS OF ERM

14

BENEFITS OF ENTERPRISE RISK MANAGEMENT• Enhancesintegrateddecision‐makingbetterdealwiththeriskfromgrowth,

mergers,newproducts,etc.• Betteralignriskandstrategy.• Frameworkforidentifyingenhancereturnopportunities– improvedrisk

mitigation.• Improvedeploymentofcapitalresources– allocatingcapitaltobusinessareas

toachievesuperiorriskreturns.• Credibilityandconfidenceingovernanceandriskmanagement– members,

regulators,externalauditors.• Anticipaterisk– seizeopportunities/minimizingcost.• Improvedunderstandingandmanagementofinteractionsand

interrelationshipsbetweenrisks.• Clearaccountabilityandownershipofrisk.• Regulatorycompliancewithsafetyandsoundnessguidelines,foundationfora

stronginternalcontrolenvironment.

15

BENEFITS OF ENTERPRISE RISK MANAGEMENT (CONTINUED…)

Allthepreviouspositivelyimpact:• Protectionofcapital.• Enhancementofearnings.• Reductionoflosses(Fraud,Credit,Operational).• Greaterefficiencyinprocessflows.• Betterdefined/moreefficientinternalauditprograms.• Betterunderstandingofeffectofmarketmovements.

16

BUILDING AN ERM STRATEGY: IMPLEMENTATION OVERVIEW

17

ERM IMPLEMENTATION PHASES

Detective controls and processes

Preventative Controls and processes

Proactive planning and improvement

Compliance and Prevention

Operating Performance

Enhanced Member Benefits

GRADUAL EVOLUTION OF THE PROCESS

18

LET’S DO A QUICK SELF ASSESSMENT

• Gototheseparatehandout

• Completethe“RiskOversightSelfAssessment”survey

– Therearenorightorwronganswers

– Trytoobjectivelyanswereachquestionforacreditunionyouhaveinmind

19

SELF ASSESSMENT - IMPLICATIONSQ1‐12 Q13‐28 ImplicationsYes No Lotsoffocusonstrategicplanning,

lotsofrisks,butfewriskmanagement processes

Yes Yes StrategicplanningandriskmanagementarereasonablyintegratedandorganizationmakinggreatERMprogress

No Yes FewperceivedstrategicrisksbutoverspendingonERMprocesses

No No Fewperceivedrisks,butnosystemtobesureortoidentifyrisks‐opportunities

20

LINKING ERM TO STRATEGY

Strategic Integration

Risk vs. Return Optimization

Risk Management

Risk Measurement

Loss Minimization

Compliance/Monitoring

Maturity

 Level

High

Low

Time

Risk appetite articulated

21

ERM – STRENGTHENING FOCUS ON STRATEGIC RISK EXPOSURES

Profitability

Increased Revenues

Expense Savings

Increased Loan Yield (Rate & Volume)

Non‐interest Income Products

Reduce Head Count

Oth C t

Vendor Mgmt.

Other Cost Savings 

Measures –Vendor Mgmt.

Risk Drivers

Risk Drivers

Risk Drivers

Risk Drivers

Risk Drivers

Risk Metrics?

Risk Metrics?

Risk Metrics?

Risk Metrics?

Risk Metrics?

22

THE MOSS ADAMS PHASES TO ERM IMPLEMENTATION

• STEP1– PLANNING– (a.k.a.,“puttingyourbestfootforward,knowingtheprocessisn’tgoingtobeperfectbecauseit’sanewareaoffocus,andeveryinstitutionisunique”)

• STEP2– IMPLEMENTING– (a.k.a.,“executingonyourplan,makingslightadjustmentsasneeded;savingsignificantrevisionstotheprocessforthe“refining”stage”)

• STEP3– REFINING– (a.k.a.,“fixingwhatneedstobefixedand/orwhatwasn’taddressedafterimplementingyourplan”)

Asimple3‐stepprocessforgettingyourERMprogramofftheground

23

ERM IMPLEMENTATION PHASE 1 -PLANNING

24

BUILDING YOUR ERM ROADMAP/ IMPLEMENTATION PLAN: STEP #1 – PLANNING

A. GainBoard/Committee/Executivelevelofsupport‐ “ToneattheTop”mightbethesinglebiggestfactorinbeingsuccessfulatimplementing;starttobuildconsensus/buy‐in

B. Revisit/reviewyourstrategicplan– theERMvisions/balignedwithyourorganization’ssize/complexity

C. Startthinkingabouthowyouaregoingtoidentify(andcategorize)risk

25

GAIN BOARD/MEMBER/EXECUTIVE MANAGEMENT LEVEL SUPPORT

• It’sthatCULTUREthing!!• MutualExpectations,Respect,Reliance• OpenCommunications,Debate• WelcometheMessenger• WelcomeDumbQuestions• DraftPolicies

26

ERM POLICY

• PolicyStatement• Purpose/objectives

o Integratedmgmtofrisko Governanceofriskoversighto Independentreviewandmonitoring

• Responsibilitieso BoardofDirectorso SupervisoryCommitteeo BoardRiskCommitteeo ManagementRiskCommitteeo CEOo CROo InternalAuditoro DepartmentHeads

• RiskCategories• ERMProcess• PolicyGuidelines/Limits

• RiskMetricsandtools– RiskAssessments– Measures

• Controls&Monitoring• RiskResponse• Communication&

Reporting• PolicyExceptions

27

ERM CHARTER

• Purpose/Objectives– Board/Committeedelegationto:IdentifyandManagerisksAdheretopolicies

• CommitteeMembersandChairChiefRiskOfficerdirectreport

• MeetingsFullBoardreporting

• DutiesandresponsibilitiesSupervisoryCommitteeinteractionOversightofManagementRiskCommittees

• PerformanceEvaluation• CommitteeResources

28

ERM IS A SHARED RESPONSIBILITY: TYPICAL ROLES/NEEDS

Board of Directors‐Governance‐Reputational Risk‐Board Training

CEO/COO‐Business Risk‐Execution Risk‐Strategy/Mergers

CFO‐Internal Controls‐Economic Capital‐Performance Measurement

CRO (Larger)‐ERM Roadmap‐Policies/Limits/Appetite‐Risk Quantification‐Dashboards

Functional Risk Managers/Delegated Responsibilities:

‐Credit Risk‐Market Risk‐ Interest Rate Risk‐ Operational Risk‐Compliance Risk‐ Technology Risk‐Etc.

29

A VISION FOR ERM IS FUNDAMENTALLY LINKED TO STRATEGIC GOALS FOR YOUR ORGANIZATION • Whatareyourcorecompetencies?Whatisyourmarket?Whatdoesyourcreditunionwanttobe?Whoareyourmembers?

• Whatareyourreturngoals?• (Riskvs.Reward=Credit&IRR;CapitalAdequacy;Regulatory;Fraud;Other?)

• IdentifyRiskstoyourcreditunion– Whatrisksdoyoutake‐ontogeneratethesereturns?Focuson“key”risks.

• Howmuchofeachrisktypewillyoutakeon? Isyourlevelofriskappropriategivenyourreturngoals(riskappetite)?Doyouhavesufficientcapitalandliquiditytosupporttheserisks?

30

ERM RISK COMPONENTSREGULATORY RISK CATEGORIES

NCUA Risk Categories

Credit Risk

Interest Rate Risk

Liquidity Risk

Transaction Risk

Compliance Risk

Strategic Risk

Reputation Risk

Fed Risk Categories

Credit Risk

Market Risk

Liquidity Risk

Operational Risk

Legal risk

Reputational Risk

FHLB Risk Categories

Credit Risk

Market Risk

Liquidity Risk

Operational Risk

Business Risk

31

REGULATORY CAPITAL RULES HAVE CREATED A FRAMEWORK FOR CLASSIFICATION OF RISK TYPES

RiskType Definition

CreditRisk Lossduetoaborrower’sinabilitytomeetitsfinancialobligations

Lossduetochangeinborrower’screditquality

MarketRisk Lossduetochangeinmarketvalueoftradedpositions

Lossduetoimpactofchangesincosttocloseaccrualpositions(primarilyinterestraterisk)

OperationalRisk Lossresultingfrominadequateorfailedinternalprocess,peopleandsystems,orfromexternalevents.Thedefinitionincludeslegalrisk.Thedefinitiondoesnotincludestrategicorreputationalrisks.

32

MANY INSTITUTIONS HAVE ADOPTED THESE DEFINITIONS FOR A FUNCTIONAL ERM STRUCTURE

CreditRisk

EnterpriseRiskManagementFunctionalStructure(NotOrganizationalStructure)

MarketRisk OperationalRisk

Compliance Risk Int. and Ext. FraudBusiness Process FailureHRLitigationData SecurityTechnology/SystemsNatural DisasterEtc.

Change in Fair Value

Interest Rate Risk

Currency Risk

Liquidity Risk

Commercial

Retail

Counterparty

OtherRiskCategoryPossibilities:Business,Strategic,Concentrations,Reputation,etc.

33

ERM IMPLEMENTATION PHASE 2-IMPLEMENTING THE PLAN

33

34

BUILDING YOUR ERM ROADMAP/IMPLEMENTATION PLAN: STEP #2 – IMPLEMENTING

A. IdentifyandprioritizetheRISKS‐ Keepittothe“TOP5”forin‐depthBoardreporting‐ Additionalriskscanbeidentifiedandlisted,butdon’ttakeawaythe

focusfromtheTop5

B. Simultaneouslyadoptapreliminaryriskframeworkandconceptualizesimplereporting

C. Identifygapsintheprocessandstarttoanalyze(butdon’tletthemslowyoudown!)

35

ERM IMPLEMENTATION – THINK ABOUT “RISK AWARENESS”

35

Difficultprocess– 3levelsofriskawareness

• Known– Youlendmoneytovariouspartiesandsomeoneisn’tgoingtopay(creditrisk)

• Unknown,butknowable – e.g.,floodorothernaturaldisasterthatisn’tunusualforthearea.

• Unknown,unknowable– wouldnoteverknowinadvance,butisthereaplanIcanhaveif“something”takesmeoutofwhatIdo?

Thishelpsyoutothinkbeyondtheeverydayrisks.

36

ERM IMPLEMENTATION – RISK ASSESSMENT AskeachBoardmember:

“Withourcreditunion’sbusinessmodelinmind,whataretheTop5emerging risks:”

1. _________________________________________2. _________________________________________3. _________________________________________4. _________________________________________5. _________________________________________

AskManagementthesamequestion.Willtheresultsbesimilar?

HowoftendoestheBoardandSeniorManagementengageinexplicitdiscussionsaboutrisk?

Reminder:AddressingriskinanadvancedERMprocessbecomesstrategicinsteadofdefensive36

37

RISK ASSESSMENT (CONTINUED)…

• Foridentifiedriskevents:– Whatisthetimeframetoconsider?– Howlikelyistheeventtooccur?– Whatwouldbetheimpact?

• Onfinancialgoals(cashflow,capital,reportedearnings)

• Onoperationalgoals• Onreputation/brand

– Inherentvs.residualrisks?

37

38

ONE COMPLICATION: INHERENT VS. RESIDUAL RISK

• Whatrisksareweassessing?– Inherentrisk: Risktoanentityintheabsenceofanyactions

managementmighttaketoaltereithertherisk’slikelihoodorimpact

– ResidualRisk:Riskthatremainsaftermanagementrespondstotheriskidentified

Backtosomeriskassessmentexamples….

39

ABC INSTITUTIONSIMPLE ENTERPRISE RISK ASSESSMENT EXAMPLE

Operaton

s

Reporting

Compliance

Safeguard of Assets

Risk Impact (A

VG.)

Vulnerability

Control Environment

Control Mo

nitoring

Risk Likelihood (AVG.)

Inherent Risk

(Impact x Vulnerability)

Residual Risk (risk after controls)

(Impact x Likelihood)

Test?

Residual Risk

Risk

Tested?

Risk Universe

PRIOR YEARLoans Lns 5 5 4 3 4.25 5 2 2 3.00 21.25 H 12.75 M Yes (I/A) 20.00 H Yes

ALLL ALLL 4 3 4 5 4.00 5 3 2 3.25 20.00 H 13.00 M ‐             19.00 H Yes

Investments Inv 3 4 3 3 3.25 4 2 3 3.25 13.00 M 10.56 M ‐             16.00 M ‐

Deposits Dep 5 5 4 3 4.25 2 1 2 1.75 8.50 L 7.44 L ‐             9.00 M ‐Internet Banking IntBk 5 4 3 4 4.00 4 2 3 2.75 16.00 H 11.00 M Yes (I/A) 12.00 L ‐

Debit Cards Debit 4 3 3 4 3.50 4 2 4 3.25 14.00 H 11.38 M ‐             13.00 M ‐

ACH ACH 3 3 3 3 3.00 2 2 3 2.50 6.00 L 7.50 L ‐             5.00 M YesWire Transfers Wires 3 2 4 4 3.25 3 1 3 2.50 9.75 M 8.13 L Yes (I/A) 8.00 H ‐Debit Cards 4 3 3 4 3.50 3 1 2 2.00 10.50 M 7.00 LItem Proc., Br Cap IP 3 2 2 3 2.50 2 1 3 2.25 5.00 L 5.63 L ‐             4.00 H ‐

General Ledger GL 4 4 3 4 3.75 4 2 3 2.75 15.00 H 10.31 M ‐             11.00 H ‐

ALM/IRR ALM 4 4 4 3 3.75 4 3 3 3.50 15.00 H 13.13 M Yes (Ext.) 16.00 H ‐

AVP, Punch & Disb AP 4 3 3 74 3.50 3 2 3 2.75 10.50 M 9.63 M ‐             10.00 M ‐

EDP EDP 5 3 4 3 3.75 3 1 2 2.25 11.25 M 8.44 L ‐             12.00 M ‐

BSA BSA 5 3 5 4 4.25 4 1 3 2.75 17.00 H 11.69 M ‐             16.00 H ‐Compliance Comp 4 3 4 4 3.75 3 1 2 2.00 11.25 M 7.50 L Yes (Ext.) 12.00 M ‐

Collections Coll 4 2 3 2 2.75 3 2 3 2.75 8.25 L 7.56 L ‐             ‐ ‐ ‐

Impact Risk Likelihood (vVulnerability/Control) From To RiskNegligible 1 Remote / Excellent 1 8.99 Low

Low 2 Unlikely / Good 9 13.99 ModModerate 3 Possible / Fair 14 25.00 High

High 4 Probable / Needs ImprovementExtreme 5 Certain / Does Not Exist

PRIOR YEAR

40

RISK MANAGEMENT CONTINUUM

Reactive• Lack of Board or senior

management emphasis on risk

• No common risk lingo• Stove‐pipe risk management• Ad hoc approach• Missing coverage of risk 

areas

Aware

• Some board and senior management support

• Risk leader identified

• Periodic risk profiling

• Key risks defined in common vocabulary

• Recognized need for ERM

Strategic

• Proactive board and senior management involvement

• Risk managed and assessed across entire organization

• Common language and approach used and understood

• Real‐time analysis of risk portfolio (real‐time KRIs)

• Recognized need for ERM

Most companies straddle Goal

41

RISK ASSESSMENT CYCLE

Identify risk & controls

Assess exposures and 

control effectiveness

Determine corrective action(s)

Test Controls

Management Certification

Board of Directors

Risk Assessment

*Report;  reassess risks & ratings

*Track Project & Task priority, status, due dates, hours

*Record testing scope, conclusion and 

recommendation(s)

*Shows a snapshot of the 

pulse of enterprise risk 

management at –a‐glance

42

ASSESSED RISK REPORTING: RISK MAPPING

• HeatMapsareavaluabletoolforcommunicating/reportingrisks• Chartbothlikelihood/probabilityandseverity/impact

43

HEAT MAP PORTRAYAL OF INHERENTRISKS

Impact(Severity)

Likelihood (Probability of Occurrence)

9

10

6

5

1

2 4

7

38

Mitigation Risk

Not Mitigated

Marginal Mitigation

Sufficient/Acceptable

Risk Event:1. ‐‐‐‐‐2. ‐‐‐‐‐3. ‐‐‐‐‐4. ‐‐‐‐‐5. ‐‐‐‐‐

44

ERM IMPLEMENTATION PHASE 3 -REFINING

45

BUILDING YOUR ERM ROADMAP/IMPLEMENTATION PLAN: STEP #3 – REFINING

A. DefinetheCreditUnion’s“RiskAppetite”• Quantifyingrisk• DetermineKeyRiskIndicators(KRI)

B. MonitoringandReporting• WhatwillreportingtoexecutivemanagementandtheBoardlooklikegoingforward?• Ongoingmonitoringofimplementationprogresswithboard‐levelaccountability• Benchmarkvs.industryleadersinthisareaaswellaspeers

46

ELEMENTS OF RISK APPETITE

Existing Risk Profile

Risk Capacity

Risk Tolerance

Desired Level of Risk

The existing level and distribution of risks across risk categories (e.g. financial risk, market risk, operational risk, reputation risk, etc.

The Maximum risk a firm may bear and remain solvent

Acceptable levels of variations an entity is willing to accept around specific objectives

What is the Desired risk / return level

Determination of Risk Appetite 

(the amount of risk an entity is willing to 

accept in the pursuit of value)

47

WAYS TO DEFINE RISK APPETITE

Quantitative Clearly defined measureCan be cascaded to business unitsFor example, loss of capital or degree of volatility in earnings

Qualitative Not all risks can be accurately/crediblymeasuredFor example, risk of damage to reputation

Zero Tolerance A subset which can be very clearly definedFor example, loss of life or violation of laws

48

SOME EXAMPLES OF EXTERNAL KEY RISK INDICATORS

Industry and Competitor TrendsNumber of CompetitorsNew product or service announcementsPricing TrendsRisk events realized by competitorsShifts in customer tastes/trends

Economic TrendsUnemployment forecastsConsumer spending trendsTrade and foreign policy

Liquidity/Capital MarketsInterest rate trends/forecastsCredit spreads in debt and credit marketsStock market trends and forecasts

Supply Chain IssuesFinancial health of suppliersRisk events at suppliersPricing trends

Regulatory ChangesAnticipated changes in tax policyNew regulations/restrictionsChanges in key political offices

49

SOME EXAMPLES OF INTERNAL KEY RISK INDICATORS

Business OperationsTransactions, outputSales volume, failed dealsOperational performance issuesSupply chain/logistics

Information TechnologyDisasters, outages, disruptionHelp desk metricsSecurity metricsProject metricsIT incidents/investigations, complaintsIT audit issues

ComplianceState of controlsRegulatory inquiries/investigationsLitigation casesDiscovery requests

Human ResourcesTurnoverHeadcountCorporate training: policies, 

procedures, ethicsVacanciesSick daysDisciplinary actions

Accounting/FinanceAdjustmentsUnsubstantiated balancesMissed deadlinesWrite‐offs

AuditHigh‐risk issues/material weak.Past‐due audit issues

50

KEY RISK INDICATORS GUIDANCE FOR DEVELOPING YOUR ERM DASHBOARD (THE METRIC/DATA IS…)

Based on established practices or benchmarks

Developed consistently across the organization

Provide an unambiguous and intuitive view of the highlighted risk

Allow for measurable comparisons across time and business units

Provide opportunities to access the performance of risk owners on a timely basis

Consumes resources efficiently (not overly burdensome to get the info)

51

CREATE AN IDEAL ROSTER OF RISK REPORTS

EXAMPLES:• Ahigh‐levelsummaryofthetoprisksfortheenterpriseasawhole;brokendownbyoperatingunit,geographiclocations,productgroup,etc.,alongwithsignificantgapsinriskmanagementcapabilities

• Reportofemergingissuesorrisksthatwarrantimmediateattention

• Summaryofriskevents,e.g.,significantexceptionsversuspoliciesorestablishedlimits

• Summaryofsignificantchangesinkeyvariablesbeyondmanagement’scontrol(e.g.interestrates,exchangerates,etc.)andtheeffectonearnings,cashflows,capital,andthebusinessplan.

• Summaryofthestatusofimprovementinitiatives

52

RISK REPORT EXAMPLE (KRI REPORT)Target Key

Better Than expected Expected Worse Than Expected N/A

1st qtr

2nd qtr

3rd qtr

4th qtr YTD

1st qtr

2nd qtr

3rd qtr

4th qtr YTD

Average Daily Census Past due over 30 daysAssets per FTE Past due over 60 daysetc. Past due over 90 daysetc. Over 90 days and accruing

ALLL/LoansNet charge‐off %, annualized

1st qtr 2nd qtr 3rd qtr 4th qtr YTD TDR's/LoansNet Interest Margin etc.ROA etc.ROE etc.Efficiency Ratio etc.Tangible Book Value

N/A etc.N/A etc.

etc.etc.etc.etc.

Human Resources Credit Quality

Financial

53

ROLE OF INTERNAL AUDITOR IN REGARD TO ERM

54

INTERNAL AUDITING ROLES IN REGARD TO ERM

• Givingassuranceonriskmanagementprocesses• Givingassurancethatrisksarecorrectlyevaluated• Evaluatingriskmanagementprocesses• Evaluatingthereportingofkeyrisks• Reviewingthemanagementofkeyrisks• Facilitatingidentificationandevaluationofrisks• CoordinatingERMactivities• Consolidatingthereportingonrisks• MaintaininganddevelopingERMframework

55

ROLES INTERNAL AUDITING SHOULD NOT UNDERTAKE

• Settingtheriskappetite• Imposingriskmanagementprocesses• Managementassuranceofrisks• Takingdecisionsonriskresponses• Implementingriskresponsesonmanagement’sbehalf• Accountabilityforriskmanagement

56

IN SUMMARY…

57

NO ERM AT YOUR CREDIT UNION?

• It’shappeningalready…thisisthebusinessofbanking

• Startsimply…jointBoard/CommitteeandManagementadventure

• FocusonBusinessandRegulators…howtouseittoimproveprocessesandperformance…acontinuousimprovementperspective

58

GREAT DUMB QUESTIONS

• Whathappensif…?• Seemslikethatmarketis…couldthatimpactus?• Iheardabout…dowehaveriskexposurehere?• Doesourpolicyexplainwhattodoif…?• Whoisresponsibleformakingsurewedon’t…?• Dowehavealimiton…?• Whatdoesourstrategicplansayabout…?• DoyouthinkseniormanagementknowshowtheBoardfeelsaboutthatrisk?

• ArethereanyotherBoardmemberswhodidn’tunderstandthat;I’mnotclearabout…?

• HasanyonearoundherereadtheCOSOtemplateforriskmanagement?

59

RECOMMENDATIONS FOR ERM

• DevelopERMPolicy– DefineRiskcategories,roles,

Measure,monitor,andreports

• DevelopERMCommitteeCharter– Definemembers,roles,scope,reportingrelationship

toothercommittees

• PublishERMBoardPacket– Keyriskindicators(KRI)dashboard– ALCO,Credit,Compliance,OperationalRisk

summaries

60

QUESTIONS?