enterprise data world webinars: information management principles
TRANSCRIPT
All content copyright 2014 IMCue Solutions LLC
Information Principles
DATAVERSITY
January 21, 2014
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Objectives
Understand role of principles
Understand difference between Principles and Policies
Review essential information principles
Introduce an approach to define your Information (or Data) Principles
Roles of Principles
Statements of belief e.g. Bill of Rights, Canon, Commandments – You don’t manage information as an asset– You want to manage information as an asset– You NEED to adopt a principle
Applied every day as guidance for procedures and decision making efforts– Adopting a principle means acceptance of that
philosophy – If you ignore principles, you organization is
psychologically in the same spot and will not move
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Roles of Policies Codification of principles Consistent, repeatable processes that implement the
agreed upon guiding principles E.g. Quality and governance policies are process,
not reactive audits– Integrated with system development process
Standards are policies that enforce what the result should look like– Data standards – definitions, formats, synonyms,
glossary, dictionary – Data model standards – used by data modelers to
convey meaning, rules and relationships– Semantic standards (ontologies and taxonomies) – Controls
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Relationship of Principles and Policies
Taxonomy for Policy
Principle
Policy
Standards
Controls
Processes
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GAIP™ Principle Description
Content as Asset
Data and content of all types are assets with all the characteristics of any other asset. Therefore, they should be managed, secured and
accounted for as other material or financial assets.
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GAIP™ Principle Description
Content as Asset
Data and content of all types are assets with all the characteristics of any other asset. Therefore, they should be managed, secured and
accounted for as other material or financial assets.
Real Value
There is value in all data and content, based on their contribution to an organization’s business/operational objectives, their intrinsic
marketability, and/or their contribution to the organization’s Goodwill (balance sheet) valuation.
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GAIP™ Principle Description
Content as Asset
Data and content of all types are assets with all the characteristics of any other asset. Therefore, they should be managed, secured and
accounted for as other material or financial assets.
Real Value
There is value in all data and content, based on their contribution to an organization’s business/operational objectives, their intrinsic
marketability, and/or their contribution to the organization’s Goodwill (balance sheet) valuation.
Going Concern
Data and content are not viewed as temporary means to achieve results (or merely as a business by-product), but are critical to
successful, ongoing business operations and management.
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GAIP™ Principle Description
Content as Asset
Data and content of all types are assets with all the characteristics of any other asset. Therefore, they should be managed, secured and
accounted for as other material or financial assets.
Real Value
There is value in all data and content, based on their contribution to an organization’s business/operational objectives, their intrinsic
marketability, and/or their contribution to the organization’s Goodwill (balance sheet) valuation.
Going Concern
Data and content are not viewed as temporary means to achieve results (or merely as a business by-product), but are critical to
successful, ongoing business operations and management.
Due Diligence
If a risk is known, it must be reported. If a risk is possible, it must be confirmed.
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GAIP™ Principle Description
QualityThe relevance, meaning, accuracy, and life cycle of data and content
can affect the financial status of an organization.
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GAIP™ Principle Description
QualityThe relevance, meaning, accuracy, and life cycle of data and content
can affect the financial status of an organization.
AuditThe accuracy of data and content is subject to periodic audit by an
independent body.
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GAIP™ Principle Description
RiskThere is risk associated with data and content. This risk must be
formally recognized, either as a liability or through incurring costs to manage and reduce the inherent risk.
QualityThe relevance, meaning, accuracy, and life cycle of data and content
can affect the financial status of an organization.
AuditThe accuracy of data and content is subject to periodic audit by an
independent body.
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GAIP™ Principle Description
RiskThere is risk associated with data and content. This risk must be
formally recognized, either as a liability or through incurring costs to manage and reduce the inherent risk.
QualityThe relevance, meaning, accuracy, and life cycle of data and content
can affect the financial status of an organization.
AuditThe accuracy of data and content is subject to periodic audit by an
independent body.
Account- ability
An organization must identify parties which are ultimately responsible for data and content assets.
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GAIP™ Principle Description
RiskThere is risk associated with data and content. This risk must be
formally recognized, either as a liability or through incurring costs to manage and reduce the inherent risk.
QualityThe relevance, meaning, accuracy, and life cycle of data and content
can affect the financial status of an organization.
AuditThe accuracy of data and content is subject to periodic audit by an
independent body.
Account- ability
An organization must identify parties which are ultimately responsible for data and content assets.
LiabilityThe risks in information means there is a financial liability inherent in all data or content that is based on regulatory and ethical misuse or
mismanagement.
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Common “Seed” Principles
Information is an asset Information should be representative Information should be authoritative Information should be accurate Information should be current Information should be shared Information should be secure Information should be intelligible Information should be catalogued
Is this list global? Is it “implementable?”
WHY WHERE HOW?
Sample Principle Principle
– There will be a single authoritative source for customer data.
Rationale– Shift in focus from a product-centric to a customer-centric
organization– Market pressures to retain customers– Information disseminated to the customer will be consistent – Common data is required to present X’s customers with a single
view– Costs associated with maintenance of redundant data will be
eliminated– A single, clearly identified source of data will reduce access
latency
Sample Principle
Implications (THESE ARE IMPORTANT) – Business rules are required to manage and control customer data
update– Capture data once and only once and validate at the point of
capture – There will be a single source of authoritative data– Establish clear points of data capture– Institute qualitative audits and integrity controls – Establish mechanisms for capture and storage in the authoritative
system of record– Identify application dependencies and establish data propagation
mechanisms– Establish data stewardship for customer data – IT and Business Unit data stewards must communicate and
sponsor this effort– Customer data management policies must be defined
Policies (and Standards) Policies are processes and standards
based on principles Review the implications section for a
principle
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Classify Organization Apply GAIP™ create seed principles Refine Initial Principles Complete Principles and Policy information
Process to Design the DG Principles
Classify Organization Classify Organization
Culture
Business Needs
Maturity
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Classify Organization Apply GAIP™ create seed principles Refine Initial Principles Complete Principles and Policy information
Process to Design the DG Principles
Classify Organization Classify Organization
Apply GAIP™ Apply GAIP™
Culture
Business Needs
Maturity
22
Classify Organization Apply GAIP™ create seed principles Refine Initial Principles Complete Principles and Policy information
Process to Design the DG Principles
Classify Organization Classify Organization
Apply GAIP™ Apply GAIP™
Culture
Business Needs
Maturity Derive Seed PrinciplesDerive Seed Principles
23
Classify Organization Apply GAIP™ create seed principles Refine Initial Principles Complete Principles and Policy information
Process to Design the DG Principles
Classify Organization Classify Organization
Apply GAIP™ Apply GAIP™
Refine Principles Refine Principles Culture
Business Needs
Maturity Derive Seed PrinciplesDerive Seed Principles
24
Classify Organization Apply GAIP™ create seed principles Refine Initial Principles Complete Principles and Policy information
Process to Design the DG Principles
Classify Organization Classify Organization
Apply GAIP™ Apply GAIP™
Refine Principles Refine Principles
Complete Principles (rationale and implications)
Complete Principles (rationale and implications)
Culture
Business Needs
Maturity Derive Seed PrinciplesDerive Seed Principles
Principles – an Essential Building Block
Sustainable Data Governance
Organization Roles and
Respon-sibility
Functions &
Processes
Principles and
Policy
Business Alignment
DG Mission &
Vision
Business Goals &
Object-ives
Sustaining Activity
Metrics Culture
Change
Principles – an Essential Building Block
Sustainable Data Governance
Organization Roles and
Respon-sibility
Functions &
Processes
Principles and
Policy
Business Alignment
DG Mission &
Vision
Business Goals &
Object-ives
Sustaining Activity
Metrics Culture
Change
All content copyright 2014 IMCue Solutions LLC 27
Building Value Through Information Asset Management
@jladley
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