enhanced 9-1-1 for wireless callers 2016€¦ · 9-1-1, and within minutes ambulances were...

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Enhanced 9-1-1 for wireless callers 2016 Helping America respond to emergencies and disasters. America’s national 9-1-1 calling system is designed to make sure that there is a nationwide, seamless communications infrastructure for reaching emergency services across all 50 states. Wireless carriers and legacy phone companies must meet specific standards for 9-1-1 calling – as established by the Federal Communications Commission. Helping America respond to emergencies and disasters. A roadmap agreement reached by the wireless industry and public safety advocates in late 2014 will lead to more accurately locating indoor 9-1-1 callers, as well as providing a vertical estimate for callers in high-rise buildings. Achieving greater accuracy. While the industry is working with stakeholders to determine the vertical metric by mid-2018, it may leverage existing indoor technologies — such as WiFi and Bluetooth Low Energy beacons — to provide an indoor dispatch-able location. By 2022, the great majority of indoor calls to 9-1-1 will provide either a dispatch-able location or a vertical location estimate component. Upward of 70% of all 9-1-1 calls made in the U.S. are initiated on a mobile phone. The percentage of U.S households that has replaced landlines with mobile phones is growing beyond 50 percent. FCC requires 100-meter location accuracy on 67% of 9-1-1 calls. T-Mobile handles more than 110,000 9-1-1 calls every day. 70 % >50 % 100m 110,000 + 911 FCC REQUIRES 100-METER LOCATION ACCURACY on 67% of 9-1-1 calls. Quick facts: ENHANCED 9-1-1 LOCATION ACCURACY: DAY PER HowMobileWorks.com

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Page 1: Enhanced 9-1-1 for wireless callers 2016€¦ · 9-1-1, and within minutes ambulances were dispatched.” Texting after an earthquake keeps family in touch3 “A Georgia man was trekking

Enhanced 9-1-1 for wireless callers 2016

Helping America respond to emergencies and disasters.America’s national 9-1-1 calling system is designed to make sure that there is a nationwide, seamless communications infrastructure for reaching emergency services across all 50 states. Wireless carriers and legacy phone companies must meet specific standards for 9-1-1 calling – as established by the Federal Communications Commission.

Helping America respond to emergencies and disasters.

A roadmap agreement reached by the wireless industry and public safety advocates in late 2014 will lead to more accurately locating indoor 9-1-1 callers, as well as providing a vertical estimate for callers in high-rise buildings.

Achieving greater accuracy.

While the industry is working with stakeholders to determine the vertical metric by mid-2018, it may leverage existing indoor technologies — such as WiFi and Bluetooth Low Energy beacons — to provide an indoor dispatch-able location.

By 2022, the great majority of indoor calls to 9-1-1 will provide either a dispatch-able location or a vertical location estimate component.

Upward of 70% of all 9-1-1 calls made in the U.S. are initiated on a mobile phone.

The percentage of U.S households that has replaced landlines with mobile phones is growing beyond 50 percent.

FCC requires 100-meter location accuracy on 67% of 9-1-1 calls.

T-Mobile handles more than 110,000 9-1-1 calls every day.

70% >50% 100m 110,000+911

FCC REQUIRES 100-METER LOCATION ACCURACY on 67% of 9-1-1 calls.

Quick facts:

ENHANCED 9-1-1 LOCATION ACCURACY:

DAYPER

HowMobileWorks.com

Page 2: Enhanced 9-1-1 for wireless callers 2016€¦ · 9-1-1, and within minutes ambulances were dispatched.” Texting after an earthquake keeps family in touch3 “A Georgia man was trekking

Enhanced 9-1-1 for wireless callers 2016

FAQ Is additional equipment installed on cell sites for E9-1-1 calling?Yes. This equipment includes Location Measurement Units (LMUs) which are typically installed at the base station sites and a Serving Mobile Location Center (SMLC) that is typically installed at the Mobile Switching Center (MSC).

Do Small Cell and DAS deployments impact E9-1-1 mobile call accuracy?Yes. There is typically a minor degradation in location accuracy when operating through DAS equipment. The extent of this degradation varies by the specific DAS equipment utilized and the specifics of the deployment. In general, LMUs are deployed near the base stations, as with a non-DAS deployment. T-Mobile’s location technology works in conjunction with most distributed antenna systems and small cell deployments.

How is E9-1-1 calling implemented by a jurisdiction? When a city or county makes the request to a carrier for E9-1-1, the carrier is required to deploy and complete the E9-1-1 implementation within six months of the request. T-Mobile makes all our E9-1-1 deployments within the six-month timeframe.

Wireless is more than calling.GPS helps locate heart attack victim1

“Air Idaho Rescue pilots were able to pinpoint the location of a local hunter in crisis at 7,200 feet using his cell phone GPS. The heart attack victim phoned Air Idaho himself and was located, retrieved, and transported to East Idaho Regional Medical Center all within 17 minutes of the call.”

Tweet saves life of injured biker 2

“Lost and unable to walk after hitting tree roots and flying over the handlebars, an injured biker didn’t have a strong enough signal to dial out but tweeted: “I’ve had a serious injury and NEED Help!” At least six people called 9-1-1, and within minutes ambulances were dispatched.”

Texting after an earthquake keeps family in touch3

“A Georgia man was trekking through Nepal when a massive earthquake ravaged the country. He texted his wife to tell her he and his guide were alive and well after the disaster struck.”

Does your home have a strong signal?“I hear from people through town that they can’t get coverage. It’s a safety issue and it’s a business issue.”

Scarborough, ME City Councilmember www.portlandherald.com

4 wireless emergency tips.

1 Network providers must transmit 9-1-1 calls, even if your provider doesn’t have coverage in that area.

2 Texts require less bandwidth and can often be transmitted even when you face a weak signal or crowded network.

3 Store emergency contacts in your mobile device with letters “ICE” (In Case of Emergency) before the name in case you can’t tell aides yourself.

4 To avoid “pocket calls” to 9-1-1 operators, lock your mobile phone before putting it away — and please don’t program 9-1-1 into your address book.

HowMobileWorks.com1. http://www.komonews.com/2. http://www.mnn.com/3. http://www.ajc.com/