PEOPLE’S DEMOCRATIC REPUBLIC OF ALGERIAMINISTRY OF HIGHER EDUCATION AND SCIENTIFIC RESEARCH

UNIVERSITY OF BECHAR

FACULTY OF LETTERS, HUMAN AND SOCIAL SCIENCES

DEPARTMENT OF FOREIGN LANGUAGES

SECTION OF ENGLISH

Doctoral School

NAME SURNAME DEGREE UNIVERSITY

PRESIDENTMiliani Mohamed Professor Oran

EXAMINERBenali Rachid

Mohamed

Doctor Oran

SUPERVISORBelkhenchir Khadoudja Doctor Oran

Members of The Jury

TITLE

English for Business

Communication in the

Algerian Multinational

Companies

PROBLEMATIC

To which extent the use of English for Business

communication may satisfy the needs,

wants and lacks of the workers in the Algerian

multinational companies?

Sub-questions

1/ What English communication skills for business

settings do workers require in order to operate effectively in

multinational companies?

2/ What is the real situation of the English language in

the Algerian multinational companies and what are the needs,

lacks and wants of business graduates working there?

3/ What can be done to further assist business students to

develop the kind of communication skills they will require to

operate appropriately in multinational work environment?

Hypotheses

•The language level of the business graduates working in

multinational workplaces influences the real situation

of the English language in those places.

•There is a gap between the theory of the language proficiency

in multinational workplaces and the real situation of it in

these places.

Research Methodology

•Classroom Observations: such means of research allows

direct contact with what takes place in the classrooms.

•Questionnaires: Economics Department Teachers, workers of

the two companies as case studies.

•Analysis of authentic workplace documents: such as faxes,

emails …

The Present Investigation is Split Into Four Chapters

Chapter One: ESP in Algeria and in the Two Companies

as Case Studies.

Chapter Two: ESP Literature Review.

Chapter Three: Data Collection and Analysis.

Chapter Four: Suggestions and Recommendations.

Chapter One:

ESP in Algeria and in the Two Companies as case Studies

Introduction

Research Background

English for Specific Purposes

English in the Workplace (English for Business Communication)

The Two Companies as Case Studies

Research Aims, Questions and Methods

Conclusion

Chapter Two:

ESP Literature Review

Introduction

The Emergence of ESP

English for Specific Purposes: Definition, Classification and

Perspectives

English: A Global or International Language?

Uses of English in Business Communication

Business Correspondences

Multinational Companies and the Need for a Specific Business

Language

Workplace Language Competency

Conclusion

Chapter Three

Data Collection and Analysis

Introduction

The Status of English in the Faculty of Economics

The Language Situation at the Department of Economics

The English Teachers

The Status of English in the Two Multinational Companies

Data Collection and Methodology

Field Visits to the Two Companies

Data Analysis

Company Correspondences and other Communication

Documents

Some Linguistic Features of the Studies Correspondences

General Discussions

Conclusion

Chapter Four:

Suggestions and Recommendations

Introduction

Implications of the Data Obtained From the Case Studies

Propositions for Future Directions for Business Education

Recommendations

The Design of a Sample Unit

The Sample Unit Contents

Limitations of the Research

Suggested Research Contributions

Endorsement for Future Research

Conclusion

Thank You For Your Attention