Exceptional service. Luxury properties. In Miami and around the globe.

History of luxury service Holding on to the essentials.

Engel & Völkers’ was founded in 1977. We began as a specialty boutique agency providing high-end real estate services to influential European investors. We proved our competence and passion early on. We quickly earned a reputation for our unparalleled level of service, highly valued network, and our strong leadership in the market.

Our successes lead to greater demand for what we offered. With a brand gaining in recognition and reputation, we established a system that allowed us to expand without sacrificing our higher levels of quality.

In 1990, we opened our first international shop in Majorca, Spain. It marked the beginning of our worldwide expansion throughout Europe, Africa, Asia and America. Today, there are more than 4,000 real estate advisors proudly representing the Engel & Völkers brand in over 38 countries spanning five continents.

Our goals haven’t changed since our early days as a specialty boutique. Engel & Völkers in Miami remains dedicated to providing the very best service available and to have the expert knowledge and network to achieve the goals of our clients. Our local presence and our robust national and international networks extend our reach to potential, highly qualified homebuyers. The Engel & Völkers brand is firmly and actively established digitally and in print. We lead the way in online advertising, social media engagement and mobile marketing.

Though we are no longer a small boutique agency we still maintain a focus on our early success --our highly valued network, our unparalleled level of service and the power of our brand as leaders in real estate.

Our core values The three qualities we live by to achieve one vision of success.

There is a single vision shared by the thousands of professionals who represent Engel & Völkers worldwide. It is to link together the aspirations of discerning individuals around the world, be it in a private or business context - with total passion.

To achieve this vision, we have established a set of core values. These values help to maintain our high level of service quality worldwide

and reinforce the meaning of our brand for each and every Engel & Völkers advisor.

Our training, marketing capabilities, and international network ensure that our advisors can competently meet your real estate needs. They will develop a customized strategy and provide the specialized services that will work exclusively for you. And they will do it all with total passion.

Com

pete

nce E

xclusivity

Passion

serious

reliable

professional

networked

elegant

stylish

high-quality

independent

driven authentic innovative

1977

Founded in Hamburg, Germany

2013

5 Continents

38 Countries

500+ Property Shops

40 Commercial Offices

3 Yachting Offices

4,000+ Professionals

Exceptional services For those who expect the best.

Engel & Völkers Miami includes a worldwide marketing department in our corporate headquarters in Hamburg. We also have a marketing department in our U.S. corporate headquarters in New York City, to focus specifically on the properties we represent in Miami and throughout the U.S. We have a dedicated marketing specialist who works with our Advisors with support from our national and global marketing teams. They create customized, multi-channel campaigns for each property we list.

We take a data-driven approach that starts with research. We identify the unique qualities of a

property and place it in the context of current and trending market conditions. We create campaigns to provide maximum exposure of the property but with messaging and branding to attract the most qualified buyers. We also leverage Engel & Völkers’ propriety international network of clients who already consider our brand as a trusted source of valuable real estate properties.

As an agency that promotes its exclusivity, we pride ourselves in our ability to position every property we represent as an exceptional value by our brand alone.

The Engel & Völkers success story began in Hamburg in 1977, with the brokering of high-quality residential property. Today, our strong brand fronts is renowned globally, offering a comprehensive range of services covering every aspect of real estate.

The commercial division, founded in 1988, specializes in the brokering of commercial property: multifamily, office, industrial, hospitality, retail and investment properties. Currently there are more than 40 commercial offices in Europe, South Africa and the Middle East.

This division was founded in 2004 and specializes in tailored marketing strategies, worldwide sales, and customized consultancy services for high-end developments.

Our yachting services include brokerage, charter, new construction and refitting to the world’s most influential clients.

The company’s own publishing house, Grund Genug, has been publishing the architecture and lifestyle magazine GG (Global Guide) in four languages since 1988. This internationally renowned quarterly magazine presents reports, home stories, and travel tips alongside exclusive property located all over the world.

Capital AG was founded in 2008 and focuses on the issuing of high-end investment fund products. This division benefits from the brand, the global network, and the comprehensive market and property expertise of Engel and Völkers AG.

Our corporate profile Diverse and Unique

Miami and around the world The finest in luxury real estate worldwide.

Engel & Völkers Miami is a global market leader. As one of the most recognized luxury real estate brands in Miami and around the world, we are a top-tier provider of both residential and commercial services. We are a trusted source of real estate market news and trends on a global scale. Among clients who have truly experienced the Engel & Völkers brand, we also represent a world of culture, sophistication and an appreciation for the art of living.

Our esteemed credentials in the international real estate markets have given us the ability to become the only real estate company in the world with a specialized division dedicated to the sale of historic properties. These include classical mansions, castles, palaces and cloisters throughout Europe.

And while we continue to reach new heights in the super prime real estate markets we never lose sight of the roots of our success. We continue to value the knowledge, service and network we use to assist each and every client we serve, and to achieve their highest real estate aspirations.

Wherever an Engel & Völkers office has opened, whether in Asia, Africa or in America, the worldwide recognition of our brand follows. This has been the strategy that has enabled us to successfully reach qualified international buyers for the homes that we represent.

We are Here for You Worldwide Reach exceptional buyers through an unmatched international brand

We are where our clients are – our company has more than 500 offices in 38 countries around the world. Engel & Völkers has long known how to use the opportunities global markets have to offer. As one of the leading international real estate companies, we are intimately familiar with the trends of the constantly changing domestic and foreign markets. Our specialists are constantly evaluating global market data, and thus establishing the best possible starting point for our clients.

USA Property Shops

International Network

New York/Northeast Boston, MA Duxbury, MA Lake Placid, NY Locust Valley, NY Manhattan, NY (USA HQ) Martha's Vineyard, MA Plymouth, MA West Hartford, CT Woodstock, VT

Arizona Scottsdale

Florida Anna Maria Island / Longboat Key Cape Coral Clearwater Beach Clearwater Fort Lauderdale Jupiter Key West Naples Grande Olde Naples Marco Island Orlando / Winter Park

Miami / Brickell Miami / Bal Harbour Miami / Key Biscayne Miami / Miami Beach Miami / Coral Gables (Coming Soon) Sanibel Island Sunny Isles Beach Tampa / Hyde Park Tampa / Avion Park The Villages Wellington

Andorra Argentina Australia Austria Bahrain Belgium Brazil (Coming Soon)

Chile China Colombia (Coming Soon) Croatia Czech Republic Dominican Republic France

Germany Greece Hungary Ireland Italy Jordan Liechtenstein

Luxembourg Mexico Montenegro Netherlands Oman Peru Portugal

Qatar Russia South Africa Spain Sweden Switzerland

Thailand Turkey UAE UK Uruguay USA

California Irvine Los Angeles Newport Beach Santa Monica SOMA Westlake Village

"It has been a great journey so far,but it is only the beginning."Christian Völkers, CEO/President

An Introduction to Miami’s Best Luxury real estate leadership in Miami and around the world.

The demand for fine homes in Miami has increased and so has the need for exceptional real estate service.

As the premier luxury real estate firm worldwide, we have been meeting client needs with unparalleled service and expertise for more than 30 years.

Over the years, the name Engel & Völkers has come to represent the highest standards in real estate, the most desired properties on the market located in the world’s best locations.

We’ve raised the level of quality on a global scale and offer the same level of luxury service in Miami.

Our clients in Miami and around the world benefit from a network that spans 38 countries, five continents and more than 4,000 expert advisors who represent the best in the industry.We bring the world to Miami and Miami to the world.

Whether it’s residential, commercial or developer sales, our in-depth knowledge of these markets place us in a class of our own.

The Engel & Völkers Shop in Miami A history of excellence.

Our clients come from the local Miami area, throughout North and South America, Europe and Asia. There are well-known celebrities and professional athletes as well as first time homebuyers in search of the best. Engel & Völkers Miami provides luxury level service for all.

It was a pair of successful entrepreneurs who established Engel & Völkers in Miami in 2009. Their previous business successes

in business and their insight in the local and international luxury real estate markets allowed them to build and manage a team of successful real estate advisors. They lead Engel & Völkers Miami to the top of the luxury real estate market.

Engel & Völkers Miami has been the recipient of numerous awards in recognition of their professional achievements and service excellence.

Jose Luis Bueno is the Founder and Managing Partner of Engel & Völkers Miami. He has been involved in the South Florida real estate market for more than 10 years, as both a developer of multi-unit residential projects and an investor.

Prior to his position at UBV, Jose Luis held several executive level positions over the course of 14 years. He was VP of Marketing for the Appliance Division of General Electric (Mabe)

in Latin America, as well as a Brand Manager and Advertising Executive for companies such as Kimberly-Clark and Procter & Gamble. During this period, Jose Luis helped launch more than eight regional market-leading brands, such as Huggies, Pantene, Mabe, Old Spice and General Electric.

Jose Luis earned a BBA at Universidad Iberoamericana in Mexico City, and an MBA from the University of Miami.

Jose Luis Bueno Managing Partner

Oliver Ruiz Managing Broker

Oliver Ruiz joined Engel & Völkers as their Managing Broker. He oversees the company’s operations throughout Miami and ensures that the level of talent and quality exceed client expectations. With over 20 years of residential real estate experience, Oliver Ruiz began his career with Coldwell Banker and later joined Fortune International Realty in 2003. During his time at Fortune, Oliver was promoted to Managing Broker where he was responsible for the day to day operations of over 400 real estate agents within multiple offices. Throughout his career, one of his many accomplishments was the merging of the two other local real

estate associations in Miami Dade County into forming what is now the Miami Association of Realtors. It is the #1 Real Estate Association in the nation.

Oliver has been a member and Director of the Florida Association of Realtors (FAR) and the National Association of Realtors (NAR) and has attended numerous FAR and NAR functions and conventions. Oliver has served as the 2010 Residential President of the Miami Association of Realtors. He is also a member of the Ft. Lauderdale Realtors Association.

We are local experts backed by a powerful international luxury brand that has the systems, methodology, experience, and proven track record to serve the luxury market in Miami.

Dynamic team environment

Exclusive neighborhood focus

Quality customer service

Unmatched market expertise

Extensive international network

Strong referral system

Elegant property shops in key locations

Proactive prospecting and farming

Hands on training and support

Innovative technology solutions

Research and analysis

High-end brand positioning

Our strategy is unique. We leverage the best attributes of our luxury brand, international reach and our local market knowledge. We have built the company around the following attributes:

Our strategy A unique approach to achieving results.

Planning Sales and Marketing Strategy

Site and Location Analysis

Product Analysis

Supply and Demand Analysis

Pricing

Buyer Research

Branding

Market Research

Competitive Analysis

Marketing Launch

Social Media

Marketing Collateral

Event and Travel Planning

PR Management

Sales Center Design

Sales & Management Sales Management

International Broker Coordination

Brokerage and Re-Sales

Team Staffing and Recruiting

Sales Training

Escrow and Closing Management

Lead Management and Reporting

Services Our goal is to help you succeed through every step of the sales.

Engel & Völkers International Network Our shops are recognized worldwide.

Over 500 Property Shops worldwide

Branded throughout the world

5 Continents, 38 Countries; 28 Florida locations

More than 4,000 representatives worldwide

Due to our international network every Engel & Völkers shop generates approx. 25% of its sales through referrals from other Engel & Völkers shops in the world.

LONDON ARGENTINA

CHILE ITALY

CALIFORNIA, USA SPAIN

We developed a unique property shop concept, which is represented in 38 countries around the world, with close to 600 property shops. The typical Engel & Völkers shop location is in a pedestrian, high-end retail area.

An Engel & Völkers shop is a plus for every pedestrian area, as we are able to post luxurious properties from around the world in our window displays.

Local listings shared worldwide throughout

our global network.

Marketing Strategy for your property

To emphasize the uniqueness of your property, an individual marketing concept will be created to provide the guideline for the entire marketing process. We will offer your property in a discreet and targeted manner to our select list of prospective buyers. If we don’t find a

suitable buyer for your property among our 300,000 actively searching clients worldwide, Engel & Völkers will implement our marketing strategy. The marketing measures are focused on customers in the immediate vicinity of your property.

Visually engaging offering customizable search site for targeted results. Connected to national and international property network.

Agent Website

Maximizing the professional network of the Engel & Völkers Advisor.

EV Life

Internal platform to share information including listings among more than 4,000 representatives worldwide.

Intl’ Property Shop Windows

Local exposure in shop windows located in neighborhoods in 38 countries worldwide.

Private Residences

Property catalog distributed globally, showcasing premier properties throughout the U.S.

Highly exclusive services for select Engel & Volkers clients in the highest-end segment of the global property market.

Private OfficesEV Miami Website

Listing Presentations

Report to accurately place property in the market and to develop an effective marketing strategy.

Property Websites

Gives buyers and brokers access to property details and information from any location worldwide.

Mobile App

Access to Engel & Völkers listings anytime, anywhere.

BRICKELL SHOP HEADQUARTERS

1221 Brickell Ave. Suite 1500

Miami FL 33131 USA

Telephone +1 305 443 24 24

Email miami@evmiami.com

www.evmiami.com

Exclusive Property Shops

Brickell Bal Harbour Key Biscayne

$3 790 000

Waterfront Resort Living

791 Crandon Blvd #907 Key Biscayne

$1 550 000

Waterfront Resort Living

791 Crandon Blvd #701 Key Biscayne

$2 990 000

Spectacular View Condo

5959 Collins Ave #1107 Miami Beach

$1 250 000

Spectacular View Condo

300 S Point Drive #1801 Miami BeachBiltmore Golf Course Estate

1244 Anastasia Ave Coral Gables

Modern Pinecrest Home

10300 SW 64 Ave Miami Beach

Brickell Avenue Home

2900 Brickell Ave Miami Beach

$2 350 000

$3 675 000

$4 495 000

OCEANFRONT CONDOS

Star Island’s Villa Stella

29 Star Island Miami Beach

Palm Island Waterfront

7 Palm Island Ave Miami Beach

Coconut Grove Exclusive

3769 Stewart Ave Miami Beach

$5 200 000

$5 500 000

$19 999 000

Exclusive Celebrity Home

33 Arvida Parkway Coral Gables

279 North Hibiscus

279 North Hibiscus Miami Beach

800 South Alhambra

800 South Alhambra Coral Gables

$2 900 000

$5 999 000

$14 999 999

EXCLUSIVE LUXURY RESIDENCES

Just

List

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Just

List

ed

Just

List

ed

Just

List

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SOLD

SOLD

Email Marketing

Reaching out to targeted potential buyers and brokers on an ongoing basis.

Breathtaking Waterfront Estate

33 Arvida Parkway Coral Gables, FL 33156 (USA)

33arvidapkwy.com

Direct Mail

Branded postcards and mailers raise awareness and generate leads.

Print Advertising

Publications are chosen to position the property in the local, national and international markets.

Digital Advertising

Global access and platforms for connecting and sharing property details, images, information, and tours.

Syndication

Partnerships with web’s most visited home search sites to ensure preferred placement in search results.

Magnificent Family Home

4941 SW 75th Lane Miami, FL 33143 (USA)

Property Brochures

Professionally designed and written materials to engage potential buyers.

Social Media

Reaching fans, friends and followers to engage social media audience.

MIAMI BEACH, FLORIDA Market Trends 2013

Trend insights and real estate data of property investments profiles, home finders and market trackers.

GG Magazine

Engel & Völkers quarterly lifestyle and design publication read by our most distinguished clients.

Miami Beach 2011-2012 Market Trends

Median Price vs Inventory Trend2011Updated 1/28/13

2012Updated 1/28/13

Beginning in 2011 we start to see the reduction in the inventory levels. Closing the year with 2,572 homes for sale. That is 1,053 fewer homes on the market than at the beginning of 2011. The inventory trend seems to plateau at this amount until January 2012 with a steep decline in inventory until early November 2012. We see a short increase in inventory to close the year at 2,050 homes for sale in Miami Beach. Median Listing Prices of homes Increased steadily throughout 2011 with a larger jump in median prices staring in November 2011. Opening the year at a median listing price of $340,000 and closing 2011 with a median listing price of $382,000. Throughout 2012 we see this upward trend continue with one exception that lasted only 3 weeks in November. Closing the year up with a median listing price of $470,000.

Median Price per Quartiles2011Updated 1/28/13

2012Updated 1/28/13

Looking at the median listing price trends in price quartiles allows us to view the high end market behavior in Miami Beach. We take the inventory, sort it by price then divide into 4 price quartiles, or segments of the market. Although the total market saw increases in median prices, the Luxury homes or the top 25% of the inventory in terms of price (red line) sees the most dramatic increases throughout 2011. Starting 2011 with a median listing price of $1.38 million and in Dec 2011 increasing to $1.53 million. This upwards trend continued through 2012 and in January 2013 we see a median listing price of $2.15 million for the top quartile homes in Miami Beach.

Miami and Miami Beach have seen an unprecedented resurgence and recovery in the housing sector in the past two years. The housing crash which started towards the end of 2007 and was in full swing in 2008 has lasted for almost 4 years nationwide and as a whole it is now slowly recovering. But the market in Miami and niche markets like Miami Beach have seen a much faster recovery and have been growing at an impressive rate since 2011. Strong economies such as those of Brazil and Canada have fueled this recovery with buyers purchasing properties by the bundle. Economic instability in South America and other parts of the world is also fueling this new real estate boom. People with means in such countries look to Miami as a haven where they can safely keep their money invested in real estate for the long term. Others view Miami and Miami Beach as the ultimate vacation destination and purchase property as a second home. Miami and Miami Beach are no longer seen as only a beach and party destination but also as a cultural one. Miami is experiencing a rennaisance as a cultural metropolis which it didn't have during the first real estate boom. Attractions such as the Adrienne Arscht Center for the performing arts with Broadway plays and Operas, and the famous Design District home to the yearly Art Basel event, have put Miami on the "cultural map". The new Miami Science Museum promises to be one of the most technologically advanced in the nation and will be completed in 2015. Miami Beach is now home to some of the most awarded restaurants in the nation and the exclusive South of Fifth location is home to some of the most prestigious buildings south of NYC. Without a doubt Miami is quickly becoming a true metropolis and Miami Beach is the destination for the wealthy seeking luxury, fun and a vibrant lifestyle by the sea. Real estate prices are still low in comparison to other sought after locations world wide making it very accessible to many. The result has been a clear example of supply and demand over the past two years, inventory has dwindled and as a result prices have steadily climbed. This has fueled another construction boom and the market shows no signs of stopping. Although prices have gone up significantly over the past two years, there is still more growth potential seeing as we still have not reached the 2005-2006 all time highs of the first boom. Miami and Miami Beach are still a sound investment for those wanting the ultimate lifestyle but not to pay the ultimate price.

Market Reports

Engel & Völkers advisors Performance beyond measure.

The best real estate agents help their clients buy and sell homes. Engel & Völkers Miami agents do more by offering guidance and insight in ways not every agent is aware of. In fact, we call our agents “Advisors”, to better define the higher level of service they provide.

We offer consistently high levels of service experience. We are highly selective of the agents who join us. Our team includes top performers with proven track records and real estate professionals who are well respected within the community. A deep understanding of client service is essential.

Candidates who wish to join Engel & Völkers must first meet our standard of excellence. We provide the training and marketing capabilities

that we’ve perfected in our years of business. Our advisors start out great and always strive to be better.

First and foremost, they are the experts. They can tell you about the history of the neighborhoods, how they got their names, how they became the real estate markets that they are today. They can talk about the variety of restaurants, the best local movie theaters, the financial institutions, popular tourist attractions and local politics. Most importantly, they can talk about the local real estate market. Being experts, our Advisors provide more than facts. They will provide valuable insight that is relevant to the personalized needs of their clients.

Languages spoken at Engel & Völkers Miami: Arabic, Danish, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Engel & Völkers We make it easier for you

At Engel & Völkers our main objective is to sell your home for the best price possible in the shortest period of time. We are committed to providing you with an unparalleled level of customer service today and throughout the sales process.

Let us put our extensive international network and premier team of real estate service professionals to work selling your home.

What makes Engel & Völkers unique?

Extensive international client base

Global real estate network comprising over 500 shops in 38 countries

Distinctive “Property Shop” concept

Standardized portfolio of marketing tools and materials

Personalized service with local and regional expertise

2/14/13 9:46 AMSecond nature - FT.com

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Second nature

Driving around north Mallorca in the weak spring sunshine, it is easy to see why this is-land attracts foreign buyers looking for a second home. The roads are empty (except forgroups of Lycra-clad cyclists), hikers meet us at every turn along the top of the Serra deTramuntana mountains and goats and sheep scatter the hills.

Although the summer season hasn’t yet started, restaurants are open for business. Pal-ma, the capital city, buzzes with shoppers swinging bags from Louis Vuitton and Zara,and the city’s marina sways with super-yachts.

And yet, over on mainland Spain, to which the Balaeric islands of Mallorca, Menorcaand Ibiza belong, the atmosphere could not be more different. Last month, the Spanishhousing ministry reported a fall in house prices of 3 per cent in the first quarter of 2012,with an overall fall of 22 per cent from peak prices in the first three months of 2008.Meanwhile Mallorca emerges from the Knight Frank Wealth report as the most popularplace to buy a holiday home in Spain, with average prices of €9,200 per sq metre – al-most double the average in the rest of the country. How has Mallorca managed to get itright, while the mainland got it so wrong?

First and foremost, there has been much tighter regulation on new building from thearea councils that run the island. Christian Völkers, founder and chief executive of theGerman estate agent Engel & Völkers, says: “Mallorca is not affected by the nationaleconomy to such a great extent.”

Völkers, 56, has a 150-hectare estate outside Palma.“Mallorca is primarily a second-home market which isdominated by foreign buyers such as the British, Ger-mans and Scandinavians. Even though there are nu-merous properties on the market, it is met by a verystrong demand from abroad.”

“Sought-after locations on the island are naturally lim-ited,” he continues. “Given the favourable demand,

prices in the best locations in Mallorca were able to remain stable.”

2/14/13 9:53 AMOwn David Hyde Pierce's $7.5 Million Mansion! | tooFab.com

Page 1 of 1http://www.toofab.com/2012/02/22/david-hyde-pierce-7-5-million-dollar-los-feliz-home-for-sale/print

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Own David Hyde Pierce's $7.5 Million Mansion!Want to own a home that even the persnickety Dr. Niles Crane would approve of? David Hyde Pierce'sstunning abode could be yours ... for a mere $7.5 million.

The former "Frasier" star has placed his gorgeous 8,100-square-foot, 7 bedroom, 8.5 bathroom pad onthe market. Built in 1929 and renovated in 2004, the Spanish Colonial Revival home contains a spaciousentrance with a massive staircase, stained glass rotunda ceiling and chandelier.

Located just minutes from Griffith Park in the Los Feliz neighborhood of Los Angeles, the place boasts allthe amenities you could want -- a library, gym, wine vault, home theater, music room, sauna and more.There are sweeping views of the city and ocean, a heated pool, separate guest house and 5 fireplaces.That's right, five.

Want to live like an Emmy-Award winning actor? Grab your $7.5 mill and contact Richard Cassese andRaphael Barragan of Engel & Volkers Los Angeles who have the listing.

Click "Launch Gallery" below to check out shots of David's gorgeous house!

Permalink:http://www.toofab.com/2012/02/22/david-hyde-pierce-7-5-million-dollar-los-feliz-home-for-sale/

©2010 TMZ Productions, Inc.

Success 47

Christian Völkers, Europas erfolgreichster Immobilien-makler, im Garten seiner wunderschönen 500 Jahre alten Finca auf Mallorca: «Hier habe ich eine Energie gespürt, die mich ebenso be-geisterte wie die Lage.»

Christian Völkers, Europe's most successful real estate broker, in the garden of his beautiful 500-year-old finca on Mallorca: “I have found an energy here that inspires me in the same way the location does.”

Können Sie sich noch erinnern, wann Sie be-schlossen haben, aus Ihrem Maklerbüro an der noblen Hamburger Elbchaussee ein überregio-nales Dienstleistungsunternehmen zu formen?

Ganz genau sogar: Das war 1986 nach dem un-erwarteten Tod meines Kompagnons Dirk Engel. Ich musste mich entscheiden, ob ich das Makler-geschäft wie zuvor fortsetzen wollte – oder ob ich das Unternehmen als Marke ausbaue.

Wie sah die Strategie aus?Das Geschäft in allen Details, in allen Schritten

systematisch zu organisieren. Daran haben wir monatelang gefeilt. Von der Gestaltung der Expo-sés bis zu Formularen und den gesamten Shops. Das Ergebnis steckt in der Fibel, die jeden Schritt des Maklergeschäfts behandelt, einem Ordner mit Hunderten von Seiten, in der Urform noch ge-tippt. Er enthält die DNA des Unternehmens – die natürlich wieder und wieder aktualisiert wurde.

Und was war damals das Ziel – internationale Expansion?

Nein, wir sind Schritt für Schritt vorgegangen, haben Büros in Hamburg eröffnet, dann landes-weit und nach und nach in ganz Europa. Während damals in den 80er-Jahren alle aufs Bankenge-schäft und auf die IT schielten, haben wir das Maklergeschäft ins Auge gefasst, zu der Zeit sehr lokal ausgerichtet mit vielen kleinen Büros und begrenzter Reichweite. Wir haben unsere Büros dann mit Geschäftsführern besetzt und für sie brauchten wir Regeln, Leitlinien, die unterstütz-ten, aber nicht einengten. Das ist gelungen.

Do you still remember when you decided to turn your estate agency on Hamburg’s elegant Elb chaussee into a supra-regional service enterprise?

I can tell you precisely: it was in 1986, after the unexpected death of my partner Dirk Engel. I had to decide whether I was going to continue running our real estate agency as we had done to date – or whether I was going to develop the company as a brand.

What strategy did you follow?The systematic organisation of the business in

every detail and in all its operational stages. We worked on fine-tuning this for months – from the composition of our property descriptions through to the design of forms and everything to do with our shops. The results of all this are gathered together in our operational guide, which deals with every step in the agency’s business; it consists of a file with hundreds of pages, which were still typewritten in the original version. It contains the company’s DNA and is constantly revised and updated.

What was your aim at the time – international expansion?

No, we proceeded a step at a time. First, we opened offices in Hamburg, then in the rest of Germany and little by little elsewhere in Europe. Back then in the eighties, while everybody else had their eyes on banking and IT, we were focusing on the real estate business, which at the time was very local in orien-tation with lots of little offices and a limited reach. We put managers into our network of offices and

Luxuriöse Immo bilien sind sein GeschäftEin lokales Maklerbüro wird internationales Immobilien-unternehmen mit über 4000 Mitarbeitern: Gut 35 Jahre brauchte der Hamburger Christian Völkers, um diese Erfolgsgeschichte zu schrei-ben. Fortsetzung folgt!

Luxury real estate is his business A local real estate agency has grown into an international property corporation with more than 4,000 employees. It took Hamburg-born Christian Völkers a good 35 years to pen this success story. Just wait for the next instalment!

Interview: Dr. Gisela Schütte Photo: Benno Kraehahn

Engel & Völkers Miami In the News

Volume XXVII • Number 2 • February 2013

The New Engel & Völkers“We had a great brand that had proven itself throughout the world. It needed to be adapted better to the U.S. market place and that is what we have developed,” said Anthony Hitt, the president and CEO of Engel & Völkers in the United States. “Our brand works here as well and we see evidence of it every day.”

We had the chance to catch up with Hitt recently to hear what is happening at this rare company, an international brand that has come to America. While still small by our standards, with 34 offices and about 350 sales professionals, they seem to have identified a method of operating that will aid them in their efforts to grow in the U.S.

It is important to know first that there are several differences in their approach. They remain committed to high-end store front locations in the markets they want to be in, but in a change from their prior standards, they are allowing more traditional office-like facilities where company sales professionals can work as well. They do remain committed to very chic high end store fronts as a means of driving brand visibility and walk-ins.

Hitt says the company remains committed to their stan-dards as they relate to the way each and every customer is treated and all sales professionals are still required (a rare word in American real estate circles) to complete a three day training session on the processes and practices espoused by Engel & Völkers. He added that they get very high levels of positive feedback about the training program from those who have been through it.

The standards also extend to all marketing materials, web sites and other collateral. There is an “Engel & Völkers” way to market and promote. It does not mean that sales professionals cannot personalize their service but it does mean that certain ways of communicating and extending service are expected to be done according to Hitt.

“It does take extra time in the selection, recruiting and training process to build one of our affiliates but we

think it is worth it,” said Hitt. “In just one area, our web sites, we are among the few, and maybe the only, international real high-end real estate company that has one integrated web site for all of our affiliates. That consistency makes a difference, not only for our sales professionals, but for our clients and customers as well.”

Hitt said that while elsewhere in the world it may be the case that the brand and its credibility attracted the clients and customers; in the U.S. it is also a matter of having the affiliate and the sales professionals as primary customers of the network as well. Recruiting well qualified affiliates and assisting them to attract high quality proven sales professionals is a top priority for the American leadership.

“We refer to our sales professionals as ‘real estate advisors’ not real estate sales people and one thing that is universal is that high-end clients and customers require and expect a much higher level of advice on their sales and purchases. Everything we do is to build the expectation and delivery of a consistent high level customer satisfaction experience whether it is one of our real estate advisors or a homeowner.”

It will obviously be a challenge for any relatively new entrant in the American high-end market to grow. There are many existing strong high end oriented brokerage firms in most markets. Having high standards and real requirements may take some getting used to. However it appears to us that should Hitt and his leadership mean what they say there is a real chance that they will succeed.

Brokers finds efficiency in going paperlessGreg Dallaire says his push

to go paperless started with hisinability to organize the moundsof paper created by his realestate business.

“This is going to soundweird, but I don’t like to orga-nize paper,” he says. “I’m scaredof paper.”

That fear led Dallaire,owner of the three-person Dallaire Realty in Green Bay,WI, to figure out a way to digi-tize all of his documents. Heuses DocuSign for signatures, DropBox for file sharing, and

Skype’s screen sharing tool to review documents withclients who are in a differentlocation.

These tools not only elimi-nate paper. They also let Dal-laire do deals remotely. He nolonger has to drive to a clientfor a signature, and he marvelsthat he can do deals while wait-ing for a plane or working fromhis home office.

“I’ve written offers at 9 p.m.I can sit in the privacy of myown home and do Skype screen

German brokerage brings European styleto U.S. offices

You won’t find fabric-covered cubicles in Engel &Volkers’ real estate offices in the United States. The Ger-man firm favors modern décor— bright white walls and cabi-nets, open floor plans, littleclutter.

“It’s really clean and pure,”says Thomas Kunz, the formerCentury 21 president who’snow senior vice president of

Engel & Volkers. “From a con-sumer’s standpoint, it’s a strik-ing office. If nothing else, evenif you’re not looking for realestate, you’re going to pause fora minute and say, ‘Wow — whatis that?’”

Engel & Volkers, whichentered the U.S. in 2006, callsits offices “shops.” The loca-tions are modeled in part on

© 2013 Alexander Communications Group, Inc. All rights reserved.

(Continued on page 3)

(Continued on page 10)

Agency Marketing

Business Models

R E A L E S T A T E

BROKER’S INSIDERManagement and sales tools for the residential real estate broker March 2013 Vol. 44 No. 3

Home prices gainmomentum

National home prices jumped10 percent from the fourth quar-ter of 2011 to the fourth quarterof 2012, the sharpest year-over-year increase in seven years, theNational Association of Realtorssays.

Fewer low-priced transactionscontributed to the increase, NARsays. Distressed homes account-ed for 23 percent of fourth quartersales, down from 30 percent ayear ago.

Economic conditions are ripefor rising prices, says NAR ChiefEconomist Lawrence Yun.

“Home sales are on a sus-tained uptrend, mortgage interestrates are hovering near recordlows and unsold inventory is atthe lowest level in 12 years,”Yun says.

In this issueDetroit broker soldiers on through

downturn, enjoys recovery . . . . . 2

IPODs among coach’s strategies forattracting agents . . . . . . . . . . . . . 5

Century 21’s Super Bowl ads get tepid reviews. . . . . . . . . . . . . . . . 7

Home builders see return to optimismin U.S. housing market . . . . . . . . 9

New federal rules rein in home loans . . . . . . . . . . . . . . . . . . . . . . . 9

1190 Wien · Obkirchergasse 21 · Tel. +43-(0)1-23 50 250www.engelvoelkers.com/wiendoebling

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1190 Wien, Garten-Appartement,Wfl. ca. 106 m², 4 Zi., Gartenfl. ca.283 m², HWB: 34KP€ 681.000,–ID-Nr.W-00JG6U

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1160 Wien, Exkl. DG- Whg. amWilhelminenberg, Wfl. ca. 143 m²,Dachterr. ca. 99 m², 3 Zi, HWB: 44KP€ 886.000,–ID- Nr. W-01918Z

3100 St. Pölten, Exquisite Villaim Zentrum, Gfl. ca. 1.621 m²,Wfl. ca. 350 m², 9 Zi., HWB: 125KP€ 1.980.000,–ID-Nr. W-0179NN

3412 Klosterneuburg-Kierling,Ländl. Refugium, Gfl. ca. 1 ha,Wfl. ca. 200 m², 4 Zi., HWB: 86KP€ 1.200.000,–ID-Nr. W-0158JI

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Erscheinungstermin Samstag, 13. April 2013Anzeigenschluss Freitag, 8. März 2013Druckunterlagenschluss Freitag, 15. März 2013

Geplante redaktionelle SchwerpunkteExklusive Villen I Schlösser & Burgen I Palais I Citylofts I Die exklusivstenWohnungen in der Stadt I Winterdomizile I Seeresidenzen I Fairway Living −exklusive Objekte am Golfplatz I Architekten und ihre Projekte I InternationaleProjekte I Luxusyachten I Privatjets

KontaktManuela Ranits, Tel.: +43/(0)1/514 14-642 / Fax DW 273manuela.ranits@diepresse.com

Es muss nicht immerManhattan selbst sein,man schätzt es auch alsGegenüber: Noble Lagengibt es auch in Brooklyn.[ Reuters ]

Mit Ausblick und EinparkhilfeNew York City.Wer sich hier wirklich Exklusives in den angesagten Gegenden leisten möchte, muss nicht nurfinanziell äußerst unabhängig sein, sondern auch die Mitbewohner überzeugen.VON SABINE MEZLER-ANDELBERG

Location, Location, Location“ heißendie berühmten drei Zauberworte desImmobiliengeschäfts in New York

City, und so wundert es nicht, dass der vonder Stadt ausgewiesene teuerste Immobi-lienverkauf der ersten Februarwoche auchdie klingende Adresse Park Avenue 823 auf-weist. 12,9 Millionen US-Dollar ließ sich derKäufer die Etage im achten Stock des elegan-ten Vorkriegsgebäudes kosten, dafür warenauf knapp 400 Quadratmetern fünf Zimmerund viereinhalb Bäder inklusive – eine Ter-rasse gibt es um den Preis in der Lage aller-dings noch nicht.

Alte Prestigelagen, neue Hotspots„Die Upper East und Upper West Side, Tri-BeCa, The Village und Chelsea sind natür-lich immer noch die gefragtesten Lagen inManhattan“, weiß Anthony Hitt, COO desEngel-&-Völkers-Büros in New York City. Al-lerdings seien auch mehr und mehr Gegen-den wie Williamsburg, Brooklyn und auchLong Island City oder sogar Queens auf demWeg, sich als Standorte für Luxusimmobi-lien zu etablieren.

„Immer mehr Kunden schätzen es,einen spektakulären Blick auf die Stadt zuhaben, aber gern ohne den dazugehörendenLärm“, erläutert Hitt. Und so seien diese Ge-genden, die vor einiger Zeit noch vor allemKäufer anzogen, die sich die Lage am Cen-tral Park nicht leisten konnten, mittlerweilehöchst attraktive Standorte auch für diejeni-gen geworden, die nicht auf ein paar Millio-nenmehr oder weniger schauenmüssen.

Nach der Lage heißen die Kriterien fürdiese Käufer zunächst Platz, dann Höhe unddamit verbunden die Aussicht. Und absolu-tes Kriterium für Top-Objekte – oder, wie

Hitt es nennt, „Über-Luxury“ – ist natürlichein Außenbereich: Wer in New York City aufder eigenen Dachterrasse sitzt, hat es wirk-lich geschafft und kann mit einem Lächelnam Doorman vorbeischreiten, der in dieserLiga genauso zu Grundausstattung gehörtwie der Parking-Attendant, der Parkplatzbe-dienstete.

Problem: Reich und zu berühmtZu haben ist solcher Luxus von 5000 bis6000 US-Dollar aufwärts, pro Quadratfuß,versteht sich, nicht -meter; um auf diesen zukommen, braucht es grob den Faktor zehn(exakt entspricht ein Quadratfuß 0,092 m2),mit 50.000 Dollar wäre man also im absolu-ten Spitzenfeld dabei.

Wenn es ohne Außenbereich denkbarist, lässt sich auch für 3000 Dollar schon et-was Repräsentatives wie die erwähnte Etagean der Park Avenue erwerben, unter

1000 Dollar ist im Luxussegment aber nichtszu bekommen. Und selbst wenn das Geldvorhanden ist, heißt das noch lange nicht,dass das Objekt der Begierde auch zu be-kommen ist: Die New Yorker Eigentümerge-meinschaften sind für ihre Boards berüch-tigt, die die Bewerber um Wohnungen in ih-ren „Cooperatives“ prüfen und ohne Angabevon Gründen oder Ansehen der Person ab-weisen können. Und dabei hilft ein großerName oft weniger, als er schadet: „Manch-mal wollen die Bewohner solcher Häuservor allem ihre Privatsphäre schützen“, weißHitt, „und dann ist eine Berühmtheit, dienur unnötige Aufmerksamkeit anzieht, ab-solut unerwünscht.“

Nicht nur unerwünscht, sondern in vie-len Fällen aus den unterschiedlichstenrechtlichen Gründen verboten sind die Ver-mietungen solcher noblen Objekte. Was vorallem Firmen, die Mitarbeiter für einen be-

grenzten Zeitraum an den Hudson River ho-len wollen, vor Probleme stellt. Denn einentsprechendes Hotelzimmer für sechs Mo-nate ist selbst für einen sehr geschätztenManager bei den örtlichen Preisen kaumleistbar.

Neuer Trend: „Condotels“Der Immobilienmarkt reagiert auf diese spe-ziellen Nachfrage seit einiger Zeit mit soge-nannten „Condotels“: ältere Hotelgebäude,die aufgekauft, nach dem Modell der Board-ing Houses zu luxuriösen, möblierten Apart-ments umgebaut und dann an Firmen ver-kauft werden.

Erst im Jänner hat zu diesem Zweck dasBeekman Tower Hotel für 82 Millionen Dol-lar den Besitzer gewechselt, wie die „NewYork Times“ berichtet. „Von solchen Objek-ten werden wir hier in Zukunft noch viele se-hen“, ist auch Hitt überzeugt.

LUXUSIMMOBILIEN I 5SAMSTAG/SONNTAG, 9./10. FEBRUAR 2013

We are local experts backed by a powerful

international luxury brand that has the systems,

methodology, experience, and proven track record to

serve the luxury market in Miami.

We are here for all your Real Estate needsAt Engel & Völkers Miami you will find an elite team of professional sales agents focused on servicing South Florida’s most exclusive clientele and neighborhoods, from Bal Harbour to Deering Bay. As the

demand for fine homes in Miami has increased, so has the need for excellent real estate service. Our agents are expected to offer more in terms of efficiency, consulting, and other services relevant to buying

and selling property. Using our unique and highly focused international network of buyers and sellers, we can track key markets and assist homebuyers and sellers in making the right decisions for their future.

Credit: Bal Harbour and Terry Vine.

The Finest in Luxury Real Estate Worldwide

ENGEL&VÖLKERSBal Harbour Shops9700 Collins Avenue ∙ Suite 394Bal Harbour, FL 33154 ∙ USAOffice +1 305 400 4443Email miami@evmiami.comevmiami.com

PAGE 18 THURSDAY, FEBRUARY 21, 2013

By: CHARLOTTE MILLERcmiller@islandernews.com

Maria Teresa “Pere” Gaya named 2012 top producer at Engel & Volkers

Key Biscayne resident Maria Teresa “Pere”Gaya was honored recently as top producer in2012 at Engel & Volkers.

Gaya received the honor based on her grossamount of sales by volume and by commis-sion throughout the year.

“There is only one way to do what Peredoes,” said Oliver Ruiz, managing broker forEngel & Volkers. “She works by working. In

real estate sales, it gets to that point. You getdown to basics by listing and selling property,by talking to people, by prospecting; it’s hard-nosed Real Estate 101.”

Gaya also has lots of clients overseas and avery affluent client base. That doesn’t hurt ei-ther, said Ruiz.

“We are the newest office in Key Biscayneand the third largest in the world,” said Ruiz.“We are here taking baby steps, and she isleading the way. She is quick learner and ahard worker. It’s not easy breaking into the realestate market in Key Biscayne. There is a lot

of competition.”Engel & Volkers is based out of Hamburg,

Germany, and has more than 400 offices inEurope. “We are very well known overseas,”said Ruiz.

The Miami operation of Engel & Volkers isin the top 1 percent of production nationally.

Gaya has lived on the Key for 32 years, buthas been in the real estate business for only ayear and a half.

“It is a pleasure for me to give service to myclients, to give them something they reallyneed and want,” she said. “It’s very interesting

to know different people, and very nice to seehow other people live. PR is my thing.”

Gaya’s day doesn’t begin and end withEngel & Volkers. She also is a successfultravel agent for Equatours Travel in CoralGables.

“I love doing both jobs,” she said. “But it isa little crazy sometimes.”

She is also a mother to four children: adaughter who lives in Barcelona, another inKey Biscayne, and two sons in Miami.

For more information on Engel & Volkers,visit www.engelvoelkers.com/miami.

Scooter rental available on the Key at KB GreenKB Green has expanded to offer residents

and visitors another way to get around the is-land.

Known primarily as a source for golf cartrental, purchase and maintenance, KB Greenhas stocked new and colorful scooters.

“This will most undoubtedly be a fun wayto reach the Sony Open, avoiding the hasslesof heavy traffic to come,” said KB Greenowner Romain Bignon.

Rental packages are available from a half-day to longterm and include helmets and gog-gles.

The scooters do not require a motorcyclelicense.

“We believe bringing scooter rentals to theKey will be a great new asset to the island,catering to the growing needs of all visitors,hotel guests and locals wishing to enjoy thiscool and convenient way to feel how specialKey Biscayne is,” says Bignon.

Born and raised onthe Key, 24-year-oldBignon has a profes-sional passion for busi-ness and a personalpassion for skydivingand kite-surfing.

The 2013 winner ofKey Biscayne Chamberof Commerce Awardsof Excellence for MostEnvironmental and In-novative Practices,Bignon is determinedand committed to serv-ing the needs of thecommunity.

KB Green opened itsdoors in October 2009. The company providesfull service and repair on-site or in their show-room and keeps a large inventory of parts and

accessories, including batteries, tires, lights,windshields, bodies, seats, engines andchargers.

Maria Teresa “Pere” Gaya, 2012 topproducer at Engel & Volkers, is hon-ored by Oliver Ruiz, managing brokerfor the Key Biscayne office.

Photo courtesy Engel & Volkers

Romain Bignon of KB Green displays the scooters he isrenting on the island.

Islander News photo

THURSDAY, SEPTEMBER 13, 2012 PAGE 15

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By: YARA ZAKHARIASpecial to The Islander News

Ruiz marks return to Village with new professional mission

After con-tributing tothe growth ofone real es-tate firm onKey Bis-cayne, man-aging brokerOliver Ruizis back in theVillage witha palpableenthusiasmand an un-equivocal re-solve toforge new

frontiers. Bringing to the table 16 years of expe-

rience in the real estate industry, his over-riding goal is to carve out a place underthe sun for luxury brand Engel & Volkers.

“My overriding goal is to turn it into theNo. 1 company in Miami,” affirms Ruiz.“All of my efforts are directed at growingthis incredible brand into something thepublic has never seen before.

In order to conduct business on the Key,a Realtor must have a solid knowledge ofthe area and understand its property val-ues, he explains.

“I’ve been through the market duringthe upswing, with it when the market wasdown, and am back now that it is activeagain and prices are appreciating in theVillage,” he states. “I look forward todoing business with the folks of Key Bis-cayne.

After graduating with a degree in crim-inal science from Miami-Dade Collegemore than three decades ago, he served asa military police officer in the VietnamWar. In 1974, he launched a private inves-tigations firm in Miami, where he cateredprimarily to attorneys and insurance com-panies. Following Hurricane Andrew,which prompted him to sell his historichome in Coral Gables, Ruiz became a li-censed Realtor and joined ColdwellBanker. He then worked for Wimbish-Riteway Realty in the Grove, where man-agement promoted him in 2000 to theposition of sales manager at its Key Bis-cayne Branch office. After successfullygrowing the branch for two years, he lenthis expertise to Fortune International Re-alty’s Brickell office, where he laterserved as managing broker and oversawthe day-to-day operations of the com-pany’s four offices with over 400 sales as-sociates.

Describing himself as a passionate, self-reliant “people person,” Ruiz learnedmany valuable lessons along his profes-sional odyssey in the real estate world.

“Learning how to deal with the publicis extremely important, and a lot of Real-tors lack this ability,” he points out. “I’madamant about returning clients’ phonecalls, for one.

“Secondly, learning the business, suchas drafting a listing agreement or contract,is solely acquired through hands-on prac-tice,” indicates Ruiz, who in 2010 wasnominated by his peers to preside over theMiami Association of Realtors– consid-ered the nation’s premier real estate asso-ciation.

After serving as the organization’s firstResident President for a year, he was ap-pointed secretary of its corporate board.Ruiz has also served as the chair on sev-eral Appeal Tribunal Hearings and con-ducted ethics training classes for membersof the association.

In July, Engel & Volkers, the thirdlargest real estate firm in the world, withmore than 400 offices in Europe, solicited

him as the managing broker for its KeyBiscayne shop.

“This is a formidable and prestigious com-pany that is very international in scope,” de-scribes Ruiz, whose job it is to grow thecompany locally through recruiting as wellas mergers and acquisitions.

Specializing in high-end residential prop-erties in the Gables and Pinecrest, he overseesthe company’s entire operation on both theresidential and commercial end.

“I mentor, motivate and train approxi-mately 80 Realtors at the Key Biscayne,Brickell and Harbor shops,” he explains.“There is a lot of negativity in this busi-ness, evident in such comments as ‘Themarket is bad,’ and it all stems from poorcoaching and guidance. To be a successfulRealtor, one has to work hard at it; thisprofession is no longer a part-time en-

deavor. To be the best you can be in thecurrent real estate climate and provide aservice that the public demands and ex-pects, you have to work three times as hardto get the same results.”

Comparing himself to the EnergizerBunny, Ruiz underscores his real estateproteges are able to consult him anytimeabout a contract, listing agreement, real es-tate issues and questions posed by cus-tomers. He stresses the value of teachinghis associates to be self-sufficient to avoidthe commonplace tendancy of treating abroker as “the Yellow Pages or 911.”

In addition to coaching his team of Re-altors to conduct themselves as profession-als and in accordance with the highestethical standards, he teaches them how tohandle offers, contracts, listing agreementsand showings; how to answer the phone;

how to present reports; and how to providean “impeccable service to clients.”

For Ruiz, the most rewarding aspect ofbrokering is “putting together a transactionthat serves the client’s best interest” andwitnessing the end results. “Seeing aclient’s satisfaction with the transactionand contentment with the service you’veprovided is the ultimate gratification,” heremarks.

Among the accolades Ruiz has garneredthrough the years are the Realtor Leader-ship Award, NAR Director and RAMBAmbassador of the Year. On the personalfront, he cites his three grandchildren ashis greatest reward. In his downtime, thefather of four enjoys exercising daily, ski-ing in Aspen and picnicking on the beach.

Ruiz may be reached at 305-984-4875 orOliver.Ruiz@evusa.com.Oliver Ruiz

We are local experts backed by a powerful

international luxury brand that has the systems,

methodology, experience, and proven track record

to serve the luxury market in Miami.

We are here for all your Real Estate needsAt Engel & Völkers Miami you will find an elite team of professional sales agents focused on servicing South Florida’s most exclusive clientele and neighborhoods, from Bal Harbour to Deering Bay. As the

demand for fine homes in Miami has increased, so has the need for excellent real estate service. Our agents are expected to offer more in terms of efficiency, consulting, and other services relevant to buying

and selling property. Using our unique and highly focused international network of buyers and sellers, we can track key markets and assist homebuyers and sellers in making the right decisions for their future.

Photo Credit: Tony Powell

The Finest in Luxury Real Estate Worldwide

ENGEL&VÖLKERSBal Harbour Shops9700 Collins Avenue ∙ Suite 394Bal Harbour, FL 33154 ∙ USAOffice +1 305 400 4443Email miami@evmiami.comevmiami.com

Credit: Bal Harbour and Terry Vine.

THURSDAY, MAY 23, 2013 PAGE 15

We are just next door with 5 local offices to serve you.

At Engel & Völkers Miami you will find an elite team of professional sales agents focused on servicing South Florida’s most exclusive clientele and neighborhoods. Not only do we use innovative marketing,

technology, and discretion to effectively service the South Florida market, we also maintain our national and international reach through constant networking with our clients and offices globally.

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Key Biscayne

Fisher IslandBrickell

South Beach

Mid Beach

North Beach

Sunny Isles

Golden Beach

Coconut Grove

South Gables / South Miami

North Gables

East Kendall /The Falls

Doral

Pinecrest

Palmetto Bay

Bal Harbour /Bay Harbour /

SurfsideIndianCreek

Downtown /Midtown /

Design District

AventuraWilliams Island

Upper East Side

BRICKELL SHOPHeadquarters1221 Brickell Avenue, #1500Miami, FL 33131 (USA)Telephone +1 305 443 2424

BAL HARBOUR SHOPBal Harbour Shops9700 Collins Avenue, #394Bal Harbour, FL 33154 (USA)Telephone +1 305 400 4443

KEY BISCAYNE SHOPKey Biscayne Galeria328 Crandon Boulevard, #116Key Biscayne, FL 33149 (USA)Telephone +1 305 702 0016

CORAL GABLES SHOPComing Soon

MIAMI BEACH SHOPSouth of Fifth110 Washington Avenue, #CU5Miami Beach, FL 33139 (USA)Telephone +1 305 702 0017

miami.evusa.com