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29.11.2017 Enervent Neo Maintenance, Repair and Recycling manual

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Page 1: Enervent Neo Servicemanual EN Neo_Servicemanual_EN.pdf · The use of a pressure washer is strictly forbidden. WARNING WARNING. ... RH CO² EXTERNAL HUMIDITY SENSOR (RH 0-100%) BY

29.11.2017

Enervent Neo

Maintenance, Repair and Recycling manual

Page 2: Enervent Neo Servicemanual EN Neo_Servicemanual_EN.pdf · The use of a pressure washer is strictly forbidden. WARNING WARNING. ... RH CO² EXTERNAL HUMIDITY SENSOR (RH 0-100%) BY

2

Copyright © Enervent 2017.

Unauthorised copying and distribution is forbidden.

Page 3: Enervent Neo Servicemanual EN Neo_Servicemanual_EN.pdf · The use of a pressure washer is strictly forbidden. WARNING WARNING. ... RH CO² EXTERNAL HUMIDITY SENSOR (RH 0-100%) BY

3Maintenance , Repair and Recycling manual

CONTENTS

READ FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

TYPE PLATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

UNIT MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Opening the lower service hatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Taking the spare belt into use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Changing the heat exchanger motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Dismantling of lower part . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Cleaning the heat exchanger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Changing the heat exchanger drive belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Dismantling of upper part . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Maintenance of fans and heater element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Cleaning of fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

TAKING UNIT INTO USE AFTER SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Reassembling the unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

APPENDICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

RECYCLING INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Dimensional drawings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Dimensional drawing, left handed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Dimensional drawing, right handed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

ELECTRICAL DIAGRAMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

External connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Internal connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Electrical heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

SPARE PARTS LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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4

READ FIRST

This instruction manual is intended for all people involved

in maintenance and repairing of the Enervent ventilation

units. Only professionally skilled persons may maintain

and repair the equipment described in this manual,

according to the instructions provided in this manual

and to the local laws and regulations. Failure to comply

with the instructions provided in this manual will result in

cancellation of the warranty for the equipment and may

result in harm to people or property.

The equipment described in this manual may not be

used by persons (including children) with reduced

physical, sensory or mental capacity or without sufficient

experience or knowledge, unless a person responsible for

their safety is supervising and advising in the use of the

equipment.

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5Maintenance , Repair and Recycling manual

Should you need any technical support, refer to the type

plate for the equipment type and serial number before

contacting support.

Technical support:

www.enervent.com/contact-information/

Webshop for supplies and spareparts:

webshop.enervent.com

Service instructions and service requests:

www.enervent.com/help-center/

TYPE PLATE

ilmanvaihtolaite

ventilation unit

TYYPPI/TYPE:

W/ V/ HZ / A:

www.enervent.com

SRJ. NRO/SERIAL NO:

IP 20

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6

SAFETY

General Electrical safety

Always check that the equipment supply voltage is switched off before opening the service hatch.

Only an authorised electrician may perform any actions in the electrical box.

Follow the local regulations on electrical installations.

In case of malfunction, always find out the reason for the malfunction before starting the unit again.

Wait for two (2) minutes after switching off the power of the unit before commencing the maintenance. Although the power is switched off, the fans continue running and the heating element stays hot for a while.

Check that the unit is entirely isolated from the mains before conducting any voltage tests, insulation resistance measurements or other electrical work or measurements. Such work may damage the sensitive electrical devices.

Control devices used in the ventilation units may cause leakage current. It may affect the operation of the residual current devices.

All ventilation units with a control system must be equipped with an over-voltage arrester.

DANGER DANGER

DANGERWARNING

WARNING CAUTION

CAUTION

CAUTION

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7Maintenance , Repair and Recycling manual

UNIT MAINTENANCE

1

Taking the spare belt into use

Opening the lower service hatch

2

4

1

3

Always check that the equipment supply voltage is switched off before opening the service hatch.

DANGER

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8

Changing the heat exchanger motor

2

4

1

3

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9Maintenance , Repair and Recycling manual

Always check that the equipment supply voltage is switched off before opening the service hatch.

Dismantling of lower partBefore dismantling the lower part, open the lower service hatch, see page 7 picture 1.

3

1 2

4

5b5a

6a 6b

DANGER

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10

2

3 4

1

Check the cleanliness of the rotating heat exchanger visually when changing filters, and clean it if it looks dirty. Before

cleaning the heat exchanger, see. "Dismantling of lower part" on page. 9. The cleaning is to be performed by an authorized

service provider.

Cleaning the heat exchanger

Do not submerge the heat exchanger in water.The electric motor inside the heat exchanger must not get wet.

The use of a pressure washer is strictly forbidden.

WARNING WARNING

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11Maintenance , Repair and Recycling manual

Changing the heat exchanger drive belt

5

3

1 2

4

Before changing the belt, see. "Dismantling of lower part" on page. 9.

7

6

8

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12

109

11 12

13 14

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13Maintenance , Repair and Recycling manual

Dismantling of upper part

5 6

Always check that the equipment supply voltage is switched off before opening the service hatch.

DANGER

Only an authorized service provider may dismantle the unit

1

3 4

2

power cord

7

external sensors

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14

Maintenance of fans and heater element

Look first. "Dismantling of lower part" on page. 9..

1

2a 2b

3 4

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15Maintenance , Repair and Recycling manual

Supply air fan

1

1

3

2

2

Cleaning of fans

4

65

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16

43

7

5

Extract air fan

1 2

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17Maintenance , Repair and Recycling manual

TAKING UNIT INTO USE AFTER SERVICE

2

3a 3b

4

Reassembling the unit

1

5

7

power cord

6

external sensors

silicone

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18

11 12

13 14

+2 mm 0 mm

10b10a

8 9

push all the way in 20 mm

22 mm 5 mm at a time

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19Maintenance , Repair and Recycling manual

18 19

0 mm0 mm

15

16

17b17a

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20

24

2322

20 21

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21Maintenance , Repair and Recycling manual

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22

Troubleshooting

APPENDICES

Alarm DescriptionAlarmlimit

Symptoms Possible cause Action Notes

FILS Service reminder.

4 or 6

months

It is time for regular maintenance. Replace the filters.

Inspect the ventilation unit.

Clean as necessary.

See if there are any damages visible.

Acknowledge by pressing any button for 5 seconds.

Err Sensor malfunction.

The sensor is in short circuit or there is an interruption in the circuit.

Check the connections and cables of the sensors.

- - - - Downloading. The eWind panel downloads data from the motherboard.

Normal during start-up. In other situations, check the eWind connection cable.

oFFE Stop mode. Ventilation off. External control system has switched the ventilation unit to stop mode.

AL1 Water heat-ing coil is in danger of freezing.

+8 °C Cold supply air. The water coil is frozen/about to freeze:

• The circulation pump has stopped.

• The heat exchanger does not rotate.

• The control valve actuator of the water coil is faulty.

• The extract fan has stopped.

Restart the pump.

Replace the motor or the belt.

Replace the actuator.

Find out the reason/replace the fan.

The unit will not start until the alarm mode is cleared and the alarm reset by pressing a button in the operation panel.

AL2 The supply air is cold after the rotating heat exchanger.

+5 °C Cold supply air. The heat exchanger does not rotate:

• The drive belt is damaged.

• The drive belt skids.

• The heat exchanger motor is damaged.

Replace the drive belt.

Clean or replace the belt or the heat exchanger.

Replace the heat exchanger motor.

The ventilation unit switches to malfunction mode, in which the fans operate with mini-mum power.

The alarm is auto-matically reset when the fault is cleared.

AL3 Cold supply air.

+10 °C Cold supply air. The extract fan has stopped. Replace the fan.

The extract filter is clogged. Replace the filter.

The ventilation is adjusted incor-rectly/not adjusted at all.

Adjust the ventilation as per the ventilation system plan with appropriate measure-ment tools.

The heat insulation of the ducts is insufficient.

Check the insulation thick-ness of the supply and extract air ducts and add insulation as necessary.

The fan speed of the ventilation unit is incorrect.

Always use a fan speed specified by the ventila-tion unit designer (also in winter).

AL4 Supply fan malfunction.

No ventilation. The supply fan has stopped. Repair or replace the supply fan.

The unit will not start until the alarm mode is cleared and the alarm is reset by pressing a button in the operation panel.

AL5 Extract fan malfunction.

No ventilation The extract fan has stopped. Repair or replace the extract fan.

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23Maintenance , Repair and Recycling manual

RECYCLING INSTRUCTIONS

Check the recycling instructions regarding the end-of-life of the unit on the webpage www.enervent.com.

Alarm DescriptionAlarmlimit

Symptoms Possible cause Action Notes

AL6 Cold extract air.

+10 °C Cold supply air. Low indoor temperature. Raise the indoor temperature.

Acknowledge by pressing any button for 5 seconds.

Insufficient heat insulation of the extract air duct.

Check the insulation of the ducts and add insulation as necessary.

The ventilation unit’s service hatch is open.

Close the service hatch

Temperature sensor TE30 is faulty. Repair or replace the sensor.

AL7 Hot supply air.

Fire hazard.

+55 °C Hot supply air. Fire hazard. Check if there are any heat sources.

The device will not start until the alarm mode is cleared and the ventilation unit started again.

There is a malfunction in the electric after-heating coil.

Repair or replace the electric after-heating coil.

There is a malfunction in the actuator of the water-based after-heating coil’s valve.

Repair or replace the valve’s actuator.

Temperature sensor TE10 is faulty. Repair or replace the tem-perature sensor.

AL8 Overheating of the electric after-heating or preheat coil.

Hot supply air. Electric preheat or after-heating coil does not work:

• Overheating protector has tripped.

• The supply fan has stopped.

• The supply air filter is clogged.

• The outside air grille is clogged.

• The heater controller board is damaged.

• The heater is damaged.

Find out the reason for overheating and reset the error message.

Find out the reason/replace the fan.

Replace the filter.

Clean the grille. Remove any mosquito net.

Replace the controller board.

Replace the heater

AL9 Hot extract air.

Fire hazard.

+55 °C Hot extract air. Fire hazard.

Temperature sensor TE30 is faulty.

Check if there are any heat sources. Repair or replace the tem-perature sensor.

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24

Dimensional drawings

Dimensional drawing, left handed

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25Maintenance , Repair and Recycling manual

Dimensional drawing, right handed

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26

Ele

ctrical d

iag

ram

s

Ex

tern

al co

nn

ectio

ns

WIRE COLOURS

BK BLACK

BN BROWN

RD RED

OG ORANGE

YE YELLOW

GN GREEN

BU BLUE

GY GREY

WH WHITE

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27

Main

ten

ance

, Re

pair an

d R

ecyclin

g m

anu

al

Name Explanation Marking on circuit board

FP/EX FIREPLACE/EXTRACTOR HOOD MODE DI6

AWAY AWAY MODE DI5

BOOST MANUAL BOOST DI4

ESTOP EXTERNAL STOP DI1

TE45 RETURNWATER TEMPERATURE SENSOR eWind W UNITS TE45

TE46 RETURNWATER TEMPERATURE SENSOR eWind CG UNITS TE45

TE02 PREHEATED OUTSIDE AIR TEMPERATURE, EXTERNAL PREHEATER TE02

TE20 RECIRCULATION AIR TEMPERATURE (KOTILÄMPÖ eWind) TE02

TE10 SUPPLY AIR TEMPERATURE TE10

TE01 OUTSIDE AIR TEMPERATURE TE01

RH CO² EXTERNAL HUMIDITY SENSOR (RH 0-100%) BY DEFAULT IF PARAMETER c27 IS ACTIVE, CO² SENSOR (200-2000ppm) (ACCESSORY)

AI1

TL01 TL50

PREHEATER VALVE ACTUATOR -CHG MODELS COOLING VALVE ACTUATOR -CG MODELS

AO6

TL45 HEATING VALVE ACTUATOR -W MODELS AO5

DO8 ALARM A OUTPUT BY DEFAULT PREHEATER ON/OFF CONTROL IN -CHG -AGH -ELECTRICAL PREHEATER MODELS COOLING ON/OFF CONTROL IN -CG MODELS

DO8

DO5 OUTSIDE AIR AND EXHAUST AIR DAMPER CONTROL (ACCESSORY) DO5

DO2 HEATING ON/OFF CONTROL eWind W MODELS MAX 500W PUMP DO2

OP1 USERPANEL 1pcs. INCLUDED IN DELIVERY, 10m CABLE INCLUDED IF NOT MOUNTED ON UNIT OP1

OP2 USERPANEL (ACCESSORY) 10m CABLE INCLUDED IN DELIVERY OP2

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28

Inte

rna

l con

ne

ction

sWIRE COLOURS

BK BLACK

BN BROWN

RD RED

OG ORANGE

YE YELLOW

GN GREEN

BU BLUE

GY GREY

WH WHITE

Page 29: Enervent Neo Servicemanual EN Neo_Servicemanual_EN.pdf · The use of a pressure washer is strictly forbidden. WARNING WARNING. ... RH CO² EXTERNAL HUMIDITY SENSOR (RH 0-100%) BY

29

Main

ten

ance

, Re

pair an

d R

ecyclin

g m

anu

al

Name Explanation Marking on circuit board

TE45 RETURN WATER SENSOR eWind W UNITS TE45

TE46 RETURN WATER SENSOR eWind CG UNITS TE45

TE02 PREHEATED OUTSIDE AIR SENSOR TE02

TE20 RETURN AIR TEMPERATURE (KOTILÄMPÖ eWind UNITS) TE02

TE32 EXHAUST AIR TEMPERATURE SENSOR TE32

TE10 SUPPLY AIR TEMPERATURE SENSOR TE10

TE05 AIR TEMPERATURE AFTER THE HEAT RECOVERY HEAT EXCHANGER TE05

TE01 OUTSIDE AIR TEMPERATURE SENSOR TE01

RHT30 EXTRACT AIR TEMPERATURE AND HUMIDITY SENSOR(RH 0-100%) RHT30

SF10 SUPPLY AIR FAN AO1,DI11

EF30 EXTRACT AIR FAN AO2,DI12

CF20 RETURN AIR FAN (KOTILÄMPÖ UNITS ONLY) AO6

M75 HEAT RECOVERY HEAT EXCHANGER MOTOR AO4

Page 30: Enervent Neo Servicemanual EN Neo_Servicemanual_EN.pdf · The use of a pressure washer is strictly forbidden. WARNING WARNING. ... RH CO² EXTERNAL HUMIDITY SENSOR (RH 0-100%) BY

30

Ele

ctrical h

ea

ter

WIRE COLOURS

BK BLACK

BN BROWN

RD RED

OG ORANGE

YE YELLOW

GN GREEN

BU BLUE

GY GREY

WH WHITE

Page 31: Enervent Neo Servicemanual EN Neo_Servicemanual_EN.pdf · The use of a pressure washer is strictly forbidden. WARNING WARNING. ... RH CO² EXTERNAL HUMIDITY SENSOR (RH 0-100%) BY

31Maintenance , Repair and Recycling manual

Product number Product name

K030160001 Neo Door 1

M070100200 Sealing strip O-sealing with fastening D=7,5 464128300 2

K930040220 Neo bulkhead door EPP 3

M900500301 52389 GK plastic plug Fischer 4

M480500015 Rubber grommet EV16 5-10 5

M360500030 Sink strainer / kondensation drain P160010501A NEO 6

M900100009 Nut DIN 934/8 ZN M20 7

K100160002 Rotating heat exchanger, stepless drive Neo 8

M140030016 Belt, PUW green,1440mm/6mm Neo 9

K120160003 Rotor motor package, stepless DC Neo 10

K140160001 Fan package, supply Neo 11

K140160002 Fan package, extract Neo 12

M680010040 Power cord 1,5m 3x1,5 including Molex and grommet 13

M710910001 eWind motherboard 14

M230110602 Humidity/temperature sensor Amphenol 600mm T9602-5-A-0.60-EV cable and connector 15

M620200011 Tufvassons switch mode power supply PSLR 24 16

M120200007 Control circuit board EM-240-M1 DC-motor 17

M230120604 EDA temperature sensor 850mm 2-nap NTC 10K sensor 850 2-pol con 18

M230120602 EDA temperature sensor 500mm 2-nap NTC 10K sensor 500 2-pol con 19

K160163001 Electrical heater Neo eWind E 20

M710600007 EDA electrical heater control circuit board Enerpoint 21

K580040003 eWind control panel Neo Package includes operating panel and 350mm cable 22

M210190142 Exchange filters F7/M5 (supply/extract) Unit size Neo 23

M03P160010022 Wall mounting bracket 24

M490300002 Switch, FA1CA22 Door switch 25

Spare parts list

Left handed

1

3

9

6

10

7

12

18

15

25

11

16

19

13

22

23

2021

14

2

8

4

17

24

5

Page 32: Enervent Neo Servicemanual EN Neo_Servicemanual_EN.pdf · The use of a pressure washer is strictly forbidden. WARNING WARNING. ... RH CO² EXTERNAL HUMIDITY SENSOR (RH 0-100%) BY

Enervent Oy

Kipinätie 1

FIN-06150 Porvoo, Finland

Tel. +358 207 528 800

Fax. +358 207 528 844

[email protected]

www.enervent.com