enabling systems. bottom-up, top-down and peer-to-peer interactions ezio manzini indaco, politecnico...

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Page 1: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enabling systems.

bottom-up, top-down and peer-to-peer interactions

Ezio Manzini INDACO, Politecnico di Milano

Page 2: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

backgroundissues.

Page 3: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

scaling-up.

Page 4: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

future challenges

> billions of people have to re-orient their behaviors

> mainstream ideas on economy and wellbeing have to be changed

> world-wide infrastructures have to be re-shaped

Page 5: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

can creative communities and diffuse social enterprises cope with the scale of the future challenges?

Page 6: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

can creative communities and diffuse social enterprises move from being active minorities towards becoming mainstream social and economical organisations?

Page 7: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

creative community(bits of) theory.

Page 8: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

typologies

> micro-enterprises. > active welfare services. > networks of active people. > participative local institution

Page 9: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

creative communities (1)

locally embedded initiatives based on specific service ideas.

Page 10: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

creative communities (2)

forms of social organisation based (mainly) on peer-to-peer relationships (collaborative services).

Page 11: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

creative communities (3)

grassroots initiatives that take place thanks to bottom-up, top-down and peer-to-peer interactions and exchanges.

Page 12: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

creative communities (4)

organisations capable to transform users resources in individual and social values.

Page 13: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

creative communities (5)

considering the individual and social values they produce the functional/economic dimension blurs in the social, cultural, ethical and political ones .

Page 14: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enabling systems(bits of) theory.

Page 15: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

> favourable contexts as enabling frameworks.

> planned interventions as enabling platforms and solutions.

Page 16: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enabling frameworks.

Page 17: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enabling frameworks: governance tools, infrastructures and public spaces that are conceived to facilitate and consolidate grass roots innovations and to make them more easily replicable.

Page 18: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enabling platforms and solutions.

Page 19: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enabling solution: the combination of products, services, knowledge, procedures that, in a given context, enable people to get a given result

Page 20: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enabling platforms: the combination of products, services, knowledge, procedures that enable people to get a set of (different, but in some ways similar) results

Page 21: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

articulation

pre-condition generation(in the preparatory phase)

integration and support(in the operational phase)

Page 22: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

scaling-up in the age of networks.

Page 23: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

scaling-up and relational qualities.

Page 24: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

empowering strategies.

Page 25: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enabling potential: it indicates the degree of implementation in the user’s capabilities. I.e. the implementation of the user’s, or of the user’s context, enabling

characteristics

Page 26: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enabling characteristics

1. Individuals and/or communities empowerment

cultural capabilities (skills and knowledge)

physical capabilities (material prostheses)

psychological drivers (cultural or ethical interests)

economical drivers (saving money or being paid) 

Page 27: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enabling characteristics

2. Context conditions improvement

accessibility (reducing physical or psychological barriers)

time to do it (making more efficient the proposed activity, or liberating time in other activities)

space where to do it (reducing the needed space, or liberating other spaces, or creating new spaces)

Page 28: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enabling characteristics

3. Systemic issues development

organizational opportunity (to support the system organization)

network building (to support the connection between different actors)

community building (to support the building of new forms of communities)

critical mass generation (to involve the necessary number of participants)

Page 29: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

replication strategies.

Page 30: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

replication:

> accessibility> scale> tools

Page 31: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

franchising, formats and other replication toolkits.

Page 32: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

what to do.

Page 33: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

policy makers…

Page 34: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

new governance tools…

… to generate enabling platforms as favorable contexts for grass roots initiative and their evolution in lasting organizations

Page 35: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

(possible) enabling policies:

> develop tolerant environment > improve accessibility to technologies > attract creative people > take seriously the subsidiarity principle

Page 36: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

companies…

Page 37: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

new market possibilities…

… specific enabling solutions that, conceived and tested in a specific context, can be used in other different ones.

Page 38: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

research institutes…

Page 39: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

new bodies of knowledge…

… to answer to social innovation demands, to reinforce open and peer-to-peer models and to link them with the most advanced scientific results.

Page 40: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

(possible) lines of research:

> social innovation motivations > creative communities economics > P2P organizational models> implicit and explicit demands for enabling technologies > products, services and infrastructure for enabling solutions

Page 41: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

design implications.

Page 42: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enabling systems and designing networks.

Page 43: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

designers and designing networks.

Page 44: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

step 1

to focus on promising cases and on the services ideas on which they are based.

to develop (participative) design tools to understand case and community specificities and their relationships with the social and physical environment.

Page 45: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

step 2

to recognize the main qualities, difficulties and (possible) in-efficiencies.

to develop (conceptual and practical) design tools to analyze and evaluate complex systems.

Page 46: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

step 3

to co-conceive and co-develop specific enabling solutions/platforms.

on the basis of the step 2, to design systems to reduce difficulties and inefficiencies (and, at the same time, to maintain the original qualities).

Page 47: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

step 3plus

to conceive and develop new products and services to improve the first generation of enabling solutions/platforms.

Page 48: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

what can designers do ? (to promote grass roots innovations)

Page 49: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

1. to observe and give more visibility to the promising signals that the society is

emitting.

(to tune the “antennas” and to develop “filters”)

Page 50: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

SustEveryday Triennale di Milano…

…“solutions basket”

Page 51: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

Scenarios des Possibles PASS Brussels…

… “DIY-user research”

Page 52: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

projection des 18 video-scénarios

Clavier de balance fruits et légumes à 18 touches.En appuyant sur un bouton, le video-scénario correspondant est projeté en grand avec son commentaire sonore.

2. ZONE DE CAS EXISTANTS

1. ZONE DE PRÉSENTATION DES SCÉNARIOS

3. ZONE INTERVIEWS VISITEURS

Un projecteur diapositives montre les cas existants sur lesquels s'appuient les vidéo-scénarios.

Un écran présente en continue les réactions de visiteurs dans les précédentes présentations des vidéo-scénarios (Triennale en 2003 et PASS en 2004).Les visiteurs du Centre Pompidou peuvent interagir et laisser à leur tour des remarques, suggestions, commentaires…

Sustainable Everyday Project Beaubourg Paris…

…“narratives repositories”

Page 53: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

2. to generate a set of

orienting tools.

(to design scenarios as tools to feed the social conversation on the future)

Page 54: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano
Page 55: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

visions, scenarios and catalyzing activities

Page 56: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

visions: ways of doing in a possible, sustainable everyday life.

Page 57: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

co-housing. groups of houses where people share some services, offer mutual help and develop commonly decided projects

Page 58: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

extended home. neighborhood services that substitute the traditional domestic ones, promoting socialization and, potentially, a higher economic and environmental efficiency

Extended HomePARTY PLACE

Exceptional non-daily activities are easy to externalise as organising parties or large family meeting for which the house is not adapted because of a lack of space…

Page 59: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

household entrepreneurship.services based on an extended use of the same capabilities that are needed for the normal domestic activities.

Page 60: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

service club. places where “clubs of amateurs” organize different kinds of activities (practical, cultural, political initiatives)

Page 61: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

elective communities. circles of citizens who choose to create networks in order to achieve different results (mutual help, goods exchange, collective purchases, …)

Page 62: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

producer-consumer networks. they permit direct consumer-consumer and consumer-producer relationships

Page 63: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

3. to propose new concepts

of enabling solutions.

(to give concrete ideas on what it could be possible to do)

Page 64: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

(enabling products) multi-user washing machines, eg. the co-housing washing system

New community housing MULTI-USER LAUNDRY

The most diffused pattern is the sharing of equipments that like multi-users laundries are developed to facilitate collective use.

Page 65: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

(enabling products) multi-user toolkits, eg. the do-it-yourself club

Page 66: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

(enabling product and services) products and agencies supporting users in complex activities, eg. the energy club

Service ClubENERGY CLUB

Starting from amateur clubs background, they tends to maturates in offering professional services such as energy clubs with a clear offer of services to their members…

Page 67: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

(enabling product and services) software and devices for shared use of cars, eg. the car sharing systems

Page 68: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

(enabling products and services) devices for alternative mobility, eg. the car-pooling club

Page 69: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

(enabling places and services) neighbourhood workshops for do-it-yourself activities eg. the wood atelier

Service ClubWOOD ATELIER

No clear distinction is made between users and providers since as in furniture workshop tyros are due to become progressively trainers…

Page 70: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

Service ClubSECOND HAND FASHION ATELIER

Whatever is the motivation, the passion and enthusiasm of members ground the service such as for example sewing ateliers developing their own fashion styles from second hand clothes …

(enabling places and services) neighbourhood workshops for tailoring, eg. the fashion atelier

Page 71: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

Producers & Consumers Networks REGIONAL MARKETS

Direct links with consumers are based on raising awareness on local production as with local TV shopping channels giving visibility to all what is available in a region…

(enabling services) communication systems to support local initiatives, eg. the neighbourhood TV

Page 72: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

4. to design new sustainable

solutions.

(to make the most promising cases more effective and accessible)

Page 73: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

"If you are not able to prepare your meals, you can't live on your own…"

Note: the idea is to set the scene with images showing La Fiambrera solution but with a phrase quoting the original CoU…

Page 74: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

Rubi social services:"we try to keep as much

as possible elderly at their home"

Note: this image should change with one characteristic from Rubi social services…

Page 75: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

"if you want fresh food, you have to come to the market !"

Page 76: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

Employees choose menus and order shopping

SME

Catering Provider

Smart System

Catering prepares menus for SME’s and elderly

Catering delivers: meals for elderly into coolbox; picks up shopping

Catering enters different menus into the smart system

Local market

Elderly take their meals home

Social Services

Social services indicates numbers and specific needs for menus

Home

Local market prepares shopping packs

Local market enters product list and recieves food shopping orders

La FiambreraNote: some adjustments could be done to make it nicer…

Page 77: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

Eurest cook

Marketstall

Delivery vandriver

Rubi socialservice

Smart systemoperator

Page 78: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

a specific example.

Page 79: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

the cohousing.it initiative in Milano

Page 80: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

focaliziation …

Page 81: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

common garden

common terrace

mrs. Smith home

John & Paul home

workshop

kindergaten

children’s roomBrown’s family home

Mary & Martha home

collective

dinning room

collective kitchen

laundry

car sharing

market

New residential models

nuovi modelli residenziali

Page 82: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

observations …

Page 83: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano
Page 84: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano
Page 85: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano
Page 86: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano
Page 87: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

enquires …

Page 88: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

understanding of the problems…

Page 89: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

shared visions

activation

planning

realization

solutionsdefinition

Co-designmeeting

COHOUSING _ THE CO-DESIGN PROCESS

Page 90: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

group builiding

Finding the place

services desing

COHOUSING _ THE CO-DESIGN PROCESS

steps and difficulties

Page 91: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

an enabling platform with three elements …

Page 92: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

1. large community of interest2. real estate experts team3. facilitators and designers team (with specific facilitation tools)

……4. communication and special initiatives

Page 93: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

COHOUSING IN ITALIA

Page 94: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

www.cohousing.it

COHOUSING IN ITALIA

Page 95: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

COHOUSING IN ITALIA _ LA COMMUNITY

Page 96: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

ELECTIVE COMMUNITIES

Elective Communities are informal circles of citizens choosing to form social networks in order to provide each other mutual help, exchange goods or organise collective purchases…

Page 97: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

specific co-deign tools

Page 98: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano
Page 99: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

a community of interest of 3000 people, 4 on-going project in the first 6 months, several other in discussion …

Page 100: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

If you give a man a fish, he will have a single meal. If you teach him how to fish, he will eat all his life. Kwan-Tzu

Thank you!

Page 101: Enabling systems. bottom-up, top-down and peer-to-peer interactions Ezio Manzini INDACO, Politecnico di Milano

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