empowering the reader in a digital world

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Empowering the Reader in a Digital World Chad Mairn, Novare Library Services

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Presented at the NEFLIN Technology Conference, June 16, 2011. Special thanks to Al Carlson for providing his segments for me to present.

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Page 1: Empowering the Reader in a Digital World

Empowering the Reader in a

Digital World

Chad Mairn, Novare Library Services

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Interactive notebook: http://goo.gl/PrpCf  

http://www.slideshare.net/chadmairn

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Program Goals

• Distinguish between dedicated and non-dedicated e-readers.

• Answer the “e-books: Fad or Trend?” question.

• Untangle the web of acronyms for e-publication (e-pub) formats and DRM schemes.

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Program Goals

• Highlight e-pub’s strengths and weakness for libraries and for end users. 

• Explore how e-textbooks fit in to this emerging landscape.

• Propose new models for library service in a digital environment.

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Program Goals

• Provide you with some practical patron assisting tools.

• Give you some homework and an opportunity to change the world.

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The form of the book has changed over time.

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What is a Book?

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What is a Book?

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What is a Book?

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What is a Book?

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What is a Book?

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The form of the book has changed over time.

The ‘book’ is the content, not the package!

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So, what happens when the package undergoes a drastic 

change?

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Just as digital music turned this…

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…into this

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E-pub turns this…

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…into this

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So, will these be replaced by…

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And what happened to

LPs? Are they dead?

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Recap• A “book” is the content; an e-book is just the next new package.

• The new package will last until it is replaced by a better package. We won’t revert to the previous package.

• History suggests that—as libraries—we won’t be ready. Let’s be ready!

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What is a Dedicated e-reader?

n models

A device optimized for reading eBooks– Kindle, Nook, Kobo, Sony Reader

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What’s so special about them?

• Reflect light the way paper does (Outdoor reading).

• E-Ink has no backlighting so it is easier on the eyes and can be printed on any surface. 

• Long battery life, especially if other features are turned off.

• Small format with huge capacity.

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A few “dedicated” e-readers

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Kindle 2 and Kindle DX

The Kindle DX can hold 3,500 books. If each title weighed 2.5 pounds then it could hold 4 tons of books (Information today, May 2010)

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Barnes and Noble Nook

The Nook was the first eReader with digital lending between the Nook, iPad, iPhone, iPod Touch, BlackBerry, PC, Mac OS, and Android Smartphones.

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Sony eReader

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Copia e-readers are considered the “first social eReading experience designed so you can discover, connect and share what's meaningful.”

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Skiff eReader

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This mylar-infused sheet will hold an image

without power.

HP’s Flexible Display

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What’s a non-dedicated e-reader

A device designed for some other, larger purpose that can also read e-publications.

–  PC, Mac, iPad, netbook, iPhone, Android phones/tablets, Internet-enabled DVD players/TVs, gaming consoles etc.

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Steve and his iPad

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http://www.barnesandnoble.com/ebooks/download-reader.asp

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Some Android e-reader AppsLaputa

Google eBooks

KindleKobo

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Which one is better?

Dedicated

• Excellent for extended reading and/or pleasure reading.

• You can “fall into” the book, and the mechanism does not interfere.

Non-dedicated

• Excellent for quick, casual reading.  

• Can read while multitasking. 

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Is it OK to have both?

Yes!

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So, what will e-readers look like a few years from now?

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I have no idea …

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Formats and Digital Rights Management (DRM)

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ePublication Formats• We have an alphabet soup of formats:

– AZW, PDF, EPUB, MOBI, TXT, DJVU, LIT, etc.

• For a thorough explanation/comparison, see:http://en.wikipedia.org/wiki/Comparison_of_e-book_formats

• The big ones for us are EPUB, PDF and AZW (Kindle).

• “Everyone” else uses EPUB and PDF– Microsoft uses LIT, but hardly anyone cares

Official ePub logo, International Digital Publishing Forum (IDPF)

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Libraries and format

• OverDrive uses the EPUB and PDF formats– Anyone not familiar with OverDrive?

• NetLibrary uses PDF, HTML, and DJVU formats for various documents. (EBSCO is changing this!)

– Anyone not familiar with “NetLibrary?”

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Dueling Formats

The cassette/CD format difference is easy for our patrons to see and understand. But .EPUB 

vs .AZW… ? Not so easy.

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Dueling formats

AZW EPUB

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If format were the only issue…

www.calibre-ebook.com

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Same Format, Dueling DRMs 

EPUB w/ Adobe’s ADEPT DRM EPUB w/ Apple’s FairPlay DRM

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Dueling Formats and DRMs

AZW using Amazon’s DRM EPUB using Abode’s DRM

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So, what’s this DRM thing?

• Digital Rights Management.

• A software “lock” that controls access to a file (e-book, e-music, e-movie). You must have the correct software “key” to unlock it.

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Is DRM a good thing or is it an evil thing?

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Yes!

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• Like speed limits and banking regulations, DRM schemes can be a good thing and can protect an author’s livelihood.

• Like speed traps and unreasonable lending practices, DRM schemes can infuriate and frustrate our readers. 

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• DRM schemes are a possibly necessary evil.

• Current treebook check out is primitive DRM.

• DRM schemes can be beaten, and it’s not illegal to know how.

• We can be the e-book source with the least annoying DRM and often none at all.

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https://readersbillofrights.info/

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I am upset! This is so frustrating! I

don’t care what it is called; I JUST WANT to read an eBook!

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A reader who has figured it out

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Recap• There are dedicated and non-dedicated e-

readers; both are wonderful.

• Any devices we see now will be quaint in a few years.

• E-publications come in a variety of (often) incompatible formats.

• They are protected by various forms of DRM.

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E-pub and Public Libraries

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How will e-pub affect Public Libraries?

• Access—Web site becomes “the” library• Old days--My library has a Web site!• Near future--My Web site still has a library!

• Delivery—Instant home delivery.  No need to visit the library.  Or wait.

• Delivery—Your costly, polluting, labor intensive inter-branch delivery vanishes.

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How will e-pub affect Public Libraries?

• Overdues—Nope.  – Book self-returns when due

• Storage—Your entire collection fits on a one or two terabyte hard drive.• About $50 per terabyte at CompUSA

• Service area—Why have a ‘local’ library?

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How will e-pub affect Public Libraries?

• What happens to Ownership?– Storage on “OverDrive’s” servers

– Check out via “OverDrive’s” software

– Access via “NetLibrary” web site

(Are we sure that “we” own this book?)

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How will (or does) e-pub affect Public Libraries?

• Publishers’ reluctance to sell to libraries

• Term limited e-books

• Limited range of vendors

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OverDrive WIN• Eliminate the need to deal with various file formats.• Reduce staff time for collection development and 

help-desk support.• Offer support for Kindle Library Lending.• Add in-copyright eBook samples for immediate 

access.• Enable patron driven acquisition.• New 'always available' eBook collections for 

simultaneous access. • Launch 'Open eBook' titles, free of DRM

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Homework

• Devise or negotiate a purchasing plan that creates a “win” for publishers, vendors, librarians and patrons

• Hint:  90% of it already exists

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Recap

• E-pub offers huge benefits to public libraries, but also some threats to libraries as we now envision them.

• We need to figure out how to exploit e-pub’s power without being destroyed by it.

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Al & Chad Chad & Al

E-textbooks

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Consider this e-textbook pricing breakdown …• 32.3% — Publisher’s paper, printing, and editorial costs

• 15.4% — Publisher’s Marketing Costs• 11.6% — Author Income• 10.9% — College Store Personnel• 10% — Publisher’s General and Administrative Expenses• 7% — Publisher’s Income (after tax)• 6.8% — College Store Operations• 4.9% — College Store Income (pre-tax)• 1.1% — Freight Expenses

Source: http://laurafreberg.com/blog/?p=13 

32.3% (paper, printing) + 22.6% (college store) = 54.9% of the cost of textbooks. So, why aren’t we using eTextbooks?

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E-textbooks

• 95 % of McGraw-Hill’s offerings are electronic, but their focus is on print. Why? 

• 75% of college students surveyed prefer print textbooks, citing print’s look and feel + its permanence and ability to be resold. (Book Industry Study Group's  Student Attitudes Toward Content in Higher Education survey, 2011)

• Torrent sites are starting to get more popular for e-textbooks (Isohunt,  TheEbooksBay, TextbookTorrents, Piratebay, and on and on and on …)

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E-textbooks• Electronic books will be widely adopted in college settings 

within one to two years. (2011 Horizon Report)

• According to the National Association of College Stores only 3% of textbook sales are digital, but they expect it to grow to 10-15% by 2012. (Campus Technology, 3/2011)

• Florida looks at taking school textbooks completely digital by 2015 (St. Petersburg Times, 2/17/11)

• Profs: Kindle no threat to college textbooks: Students find e-reader cheaper but hard to use (Arizona Republic, 7/6/10)

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Some e-textbook Options• CourseSmart’s “catalog includes over 90% of the core textbooks in 

use today in North American Higher Education as eTextbooks …” 

• Amazon.com has e-textbooks for Kindle, but they are limited (e.g., no color).

• CourseLoad integrates with Learning Management Systems and does not depend on specific devices for students to read and interact with the content. 

• Flat World Knowledge  is where “educators choose the book [and] students choose format and price.” Remixable e-textbooks. 

• Inkling is brining content to the “iPad with interactivity, social collaboration and simple ease-of-use” and is going beyond the constraints of the printed book! 

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The Kno, textbook tablet

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The Application requires 46MB of hard disk space; books range from 50KB to 1GB per title. (Source: http://www.barnesandnoble.com/nookstudy

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CourseSmart

Amazon.com

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• Browser-based books = truly device agnostic!– With HTML 5 eBooks will become more interactive; content can be stored offline and then synced via the “cloud.” 

• Books in Browsers 2010: The Future of Reading on the Web conference was held October 21, 2010 at the Internet Archive. 

Looking ahead

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Would a streaming Netflix-esque subscription model work for libraries or 

would it bypass them?

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Recap• E-books are powerful and complicated.

• They can fundamentally change libraries as we know them.

• Nobody fully grasps the full range of opportunities and threats they offer.

• Lots of people are bewildered and confused. So…

How should we—as Librarians—respond?

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Appropriate Library Response to these Problems

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• Issues like this that keep us relevant and employed.

• This is powerful and FUN!

• We are seeing evolution in action.

• Show me the rules that says “Libraries may not convert EPUB to AZW for patrons!”

• Or “Never, ever mention calibre or FeedBooks!”

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How do we stay in the game?• OverDrive model

– We exist but with a changed role

• Amazon and Apple models– We don’t exist

• EBSCO NetLibrary model– We may exist.  We don’t know yet.

• Other models– Maybe we should create our own

– Create a model right now…

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Summary

• Good e-pub news– Thousands of free e-books– A MARC record makes it “yours”– Potential for dramatic cost decreases– Huge increase in ability to serve patrons– Opportunity for entirely new service models– Local authorship opportunities

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More Homework

• Tell your vendors you want more lendable, downloadable e-books.

• Train your staff so that they are able to say, “We can help you with that!”

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More Homework

• Find ways to cooperate with other libraries; location is now irrelevant.

• Invent and share ways to exploit e-pub’s digital nature in library environments.

• Start reading e-books and playing with Calibre (and related tools)

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How can I learn more?

• Visit: http://sites.google.com/a/tblc.org/digital-delight

• Visit: http://sites.google.com/site/epublishingtrendstblc/

• Google “sources of free e-books”

• Pay attention to what’s going on! (Hint: HarperCollins etc.)

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Twitter Stream 

© SAP 2009 / Page 88

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Empowering the Reader in a

Digital World

NEFLIN Technology Conference, 6/17/11Chad Mairn, Novare Library Services

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Contact Information