empowering otolaryngologist–head and neck surgeons to deliver the best patient care empowering...
TRANSCRIPT
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.orgwww.entnet.org
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care
Section for Residents and Fellows-in-Training (SRF)
PanelAllison G. Ordemann, PGY4, University of MississippiRobert Morrison, PGY5, University of MichiganFiyin Sokoya, PGY3, University of ColoradoMeghan N. Wilson, PGY7, Children’s Hospital of Philadelphia
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Many thanks to…
Kara Davis, PGY4, University of PittsburghPeter M. Villa, PGY4, Washington University-St. LouisErynne Faucett, PGY5, University of ArizonaCaitlin McMullen, PGY6, University of Toronto
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.orgwww.entnet.org
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care
UpdatesSection for Residents and Fellows (SRF)AAO-HNS/F
Meghan N. Wilson, MD
Chair, AAO-HNS/F Section for Residents and Fellows
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Why
should you encourage your trainees to get
involved?
SRF Updates
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Engagement Burnout Reduction Knowledge of Policy Knowledge of need for Advocacy Networking Education Leadership Management Skills Recognition National Impact Shape the future of training Shape the future of our specialty Integrate local and national involvement Humanitarian opportunities Giving back Political knowledge Business Management skills
SRF Updates
SRF Leadership Committee Positions Clinical Practice Guidelines Core Grant reviewer Tasks forces Research opportunities Planning educational opportunities Future Academy leadership positions Representation to other otolaryngology
societies Advocate to other residents Gain communication skills Learn about what it takes to move our specialty
forward Hear great speakers Volunteerism Improve writing skills with articles, etc
Benefits to Residents/Fellows
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Trainees who are more engaged with specialtyA voice from your programGreater understand needs for future impact in our specialty
Skills gained are brought back home Leadership, Management, Communication….
Increased scholarly activity (CORE reviewer, CPGs, Committee initiated research)
Professional fulfillmentBurnout reduction
SRF Updates
Benefits to YOU!
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
SRF Updates
The future of our profession depends on active, engaged and experienced trainees!
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
SRF Updates
Now What?
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Encourage them to seek mentorsApply for an Academy Committee (Jan 1st)
Attend the Spring Leadership Forum (March 2016)
Free registration Travel Grants (AKA Resident Leadership Grants)
available: $350Apply for an appointed officer position (late winter) or run for an elected position at the Annual meting
So many more options!Email me: [email protected]
SRF Updates
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Find a Mentor or MenteeEasy sign upResidents/Fellows can be mentors too!Access through ENTConnect site
SRF Updates
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
SRF Updates
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
SRF Updates
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
SRF Updates
Resident Leadership Grants (RLG) will be available. We will let you know when to apply!
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Women in Otolaryngology
Exemplary Senior Trainee AwardAnnual award Outstanding female senior resident
penultimate or final year of residency or fellow. Demonstrate excellence in at least one of following areas:
leadership, research, education, and/or mentoringApplication due: March 15, 2016See me or email for application information
New Award Opportunity
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.orgwww.entnet.org
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care
SRF SURVEYAMERICAN ACADEMY OF OTOLARYNGOLOGY – HEAD AND NECK SURGERY
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Annual SurveyApproximately 40 questions – 10-15min to complete
Response rate
2016 is coming up….Please encourage and set aside time for this to be completed!!
SRF Survey
~30%
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
AlbanyBoston UniversityBuffaloEinsteinGeisingerLoyolaMaryland Mayo – RochesterNorthwestern
Missing Program Reps
NYURutgers UC IrvineUCSD UT HoustonUT San AntonioUniv WashigtonWisconsinWayne State
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Meghan Wilson [email protected]
Thank You!
Peter Vila, MDSRF Vice Chair
Kara Davis, MDSRF Information Officer
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Design• 45 Questions
• 4 Demographic• 8 Quality Improvement Training• 12 Rounding Practices• 21 Resident Education and Protected
Didactic Time
• Likert scale questions
• 87 Program Directors and 106 Program Coordinators
SRF-SUO Survey
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Section for Residents and Fellows
SUO SurveyResponse rate: 24 Program Directors (28% response
rate)46 Residents (44) and Fellows (2)
Limitations: Contact information unattainable from 19
Program DirectorsIndirectly contacting residents via
Program Coordinators
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Resident Education and Protected Didactic Time
“To study the phenomenon of disease without books is to sail an uncharted sea, while to study books without patients is not to go to sea at all”. –Sir William Osler
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Does your program follow an organized didactic curriculum?
• 100% of Faculty and 89% of Trainees responded YES
• Faculty and chief residents determine curriculum
• Lecture series, M & M, Journal club, QI, Temporal bone lab, Reading schedule, Board Prep, Anatomy Lab
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Faculty
Trainee
Faculty
Trainee
Faculty
Trainee
Faculty
Trainee
Faculty
Trainee
Faculty
Trainee
Jou
rna
l Clu
bR
ese
arc
hE
NT
facu
lty
None <1 per month 1-2 per month 3-4 per month >4 per month
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Academy U Products & Text Books utilized in didactic curriculum
Home Study Course (73.5%)COCLIA ( 48%)Academy Q (31%)Clinical Practice Guidelines (30%)
Clinical fundamentals (8%)MOC courses (6%)COOL courses (2%)
Cummings (42%)Baileys (40%)
KJ Lee (4%)Pasha (2%)
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Agreement statement – “Protected time for didactics is important for resident
education”
• The majority of residents and faculty strongly agreed with this statement
• Only 6% of residents and 4% of faculty disagreed
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
• “It should rarely take priority over clinical learning. It should be used to scaffold clinical concepts, and is not meant to replace time in the OR or wards.”
• “Time, know-how, and engagement is the issue. Staff need time to learn how to teach, to make educational offerings, and to deliver them. Residents need to be available in a critical mass to make it worth the time and effort. All this is in competition for work-week time with operating and work-hour restrictions.”
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
How many hours of protected time for didactics are residents given per week at
your institution?
0 1-2 3-4 5-60.0%
20.0%
40.0%
60.0%
80.0%
100.0%
2.2%
26.1%
63.0%
8.7%8.3%16.7%
58.3%
16.7%
Trainees Faculty
Hours per week
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
How many hours of protected time for didactics are residents given per week at
your institution?• “Monday mornings 7-8 am. Cases often start
at 7:30am, so chiefs usually leave to get the case started”
• “2 hours every Wednesday evening”
• “Monday mornings from 7 to 11 or 12”
• “MWF 7-8am conference. It is not resident free time, but instead lecture format. “
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Agreement – “This is an adequate amount of protected time”
1 2 3 4 5 6 70.0%
20.0%
40.0%
60.0%
80.0%
100.0%
8.9% 13.3% 15.6% 17.8% 20.0%13.3% 11.1%
4.2% 8.3% 8.3%16.7%
8.3%
25.0% 29.2%
Strongly Disagree--------------Neutral----------------Strongly Agree
Trainees Faculty
44% Residents63% Faculty
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
How frequently do clinical duties such as rounding, OR, or clinic time interfere with
resident protected time?
1 2 3 4 5 6 70%
20%
40%
60%
80%
100%
7%
20% 24%
7%
26%
11% 7%17%
33%21%
4%13%
4% 8%
Never----------------------Neutral-----------------------------Always
Trainees Faculty
FACULTY
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
How frequently do clinical duties such as rounding, OR, or clinic time interfere with
resident protected time?
• Infrequently: 71% of faculty versus 51% of residents
• Frequently: 25% of faculty versus 44% of residents
OR most commonly cited reason for missing didactic time 1/3 residents and 1/5 of faculty Many citing need to do so for Key Indicator
cases
Consults & Clinic less likely
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
• “…approximately 1/3 of residents are absent due to clinical responsibilities.”
• “Affects seniors … about 50% of the time. ”
• “…about 75% of the residents at lectures.”
• “It is challenging to adequately protect didactic time for residents -- it is not attractive for many mid-level providers such as physician assistants and nurse practitioners to cover the pager during this time”
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Agreement- “The amount of protected time given for didactics has a positive
correlation with resident in-service scores”
1 2 3 4 5 6 70%
20%
40%
60%
80%
100%
2%9% 13% 13%
28%17%
9%4%
29%
13% 17% 17%8% 3%
Strongly Disagree-----------Neutral------------------Strongly Agree
Trainees Faculty
54% resi-dents28% faculty
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Agreement- “The didactic curriculum at your institution is outdated”
1 2 3 4 5 6 70%
20%
40%
60%
80%
100%
4%
24% 28%17% 17%
6% 0%
33% 33%21%
4% 4% 0% 4%
Strongly disagree----------Neutral------------------------Strongly agree
Trainees Faculty
56% residents88% faculty
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
• “I would like to see didactics based on a structured curriculum….practical didactics would be helpful for more utilization of our anatomy lab resources”
• “Would like more time for either independent learning or active learning curriculum (ie, COCLIA) rather than lectures”
• “The AAO has evolved to provide a wide variety of learning materials. Our program, unfortunately, has not evolved to adopt any of those materials in a formal way.”
• “Revamped to make more interactive and mock oral board format. “
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
What is the overall quality of the didactic curriculum at your institution?
1 2 3 4 5 6 70%
20%
40%
60%
80%
100%
0% 4%11%
17%
33% 33%
2%0% 4% 0% 0%
33% 33% 29%
Trainees Faculty
Poor---------------------Neutral----------------------------Ex-cellent
68% resi-dents96% faculty
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Conclusions
Trainees and Faculty tended to agree, in the majority, on most statements
However, trainee responses were more skewed towards the need for more protected time and a up-to-date curriculum that maximizes the use of resources provided by both the AAO and their home institution
Faculty and Trainees disagreed on its usefulness in preparing the trainee for the in-service examination
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Thoughts
How do we balance hands on clinical learning with didactic learning in a restricted time setting?
How do we individualize the curriculum to maximize the learning of all trainees?
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.orgwww.entnet.org
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care
Inpatient Rounding Practices at Otolaryngology-Head/Neck Residency Programs
Fiyin Sokoya MD
PGY-3
Department of Otolaryngology
University of Colorado
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
History
Bedside rounding started in the mid-17th century by Franciscus Sylvius
1886- Students were taken on ward rounds, given lectures, as well as anatomic and pathologic demonstrations by William Halsted.
Dr. Halsted was described as "inspiring and charismatic teacher”
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
History
In 1903, William Osler pioneered medical education reform by advocating bedside teaching by an attending physician1
“Use your five senses. Learn to see, learn to hear, learn to feel, learn to smell and know by practice alone you can become expert.” –W. Osler
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Evolution of Rounding Practices
In the 1960s, 75% of attending rounds occurred at the bedside
In the 1970s 16 to 20% 2
Bedside teaching rounds became the primary method of teaching students in the initial half of the 20th century
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Evolution of Rounding Practices
Causes of decline include teacher apprehension, teacher/learners’ perceptions of patient preferences, logistics within the hospital setting3
85% of patients liked the case presentation discussion at the bedside,
95% of both students and housestaff felt more comfortable with discussion away from the patient4.
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
SUO-SRF Survey
Response rate: 24 Pragram Directors (28% response rate)46 Residents (44) and Fellows (2)
Limitations: 19 Program Directors contact information unattainableIndirectly contacting residents via Program Coordinators
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
On Bedside Rounding
Bedside
Hallway
Both
0% 10% 20% 30% 40% 50% 60% 70% 80%
71%
17%
13%
57%
37%
6%
How is Formal Inpatient Rounding Performed?
TrainessAttendings
% of Responses
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
On Bedside Rounding
<5 minutes 5 - 10 minutes 10 - 15 minutes0%
10%
20%
30%
40%
50%
60%
70%
80%
38%
58%
4%
73%
16%11%
How much time do you spend with each patient
AttendingsTrainees
% o
f res
pons
es
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
On Attending Participation
Once per week
More than once per week, but not every
day
Every day none depends on service
0%5%
10%15%20%25%30%35%40%45%50%
4%
50%
38%
4% 4%
17%
39%
20%24%
0%
Attending Participation in Inpatient Rounds
AttendingsTrainees
% o
f Res
pons
es
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
On Attending Participation
21%
75%
4%Attendings
15%
63%
21%
Trainees
Less is needed
We have the per-fect amount
More is needed
Is Frequency of Attending Participation Adequate?
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
On Attending Participation
• Our data suggests that trainees and attendings are comfortable with the level of attending participation in rounds
• Rotating pediatric ENT hospitalist model @ Boston Childrens Hospital5
• Improved inter-professional communication• Improved teaching experiences• Comparable RVUs
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
On Multidisciplinary Rounding
MD RN SLP RTs SW0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1
Relative Participation in Rounds
TraineesAttendings
Rela
tive
Parti
cipati
on
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
On Multidisciplinary Rounding
42%
33%
18%
7%9%
2% 2%
Trainees
39%
12%20%
10%
13% 9%
Attendings
None RNs SW RTPharmacists SLP Nutritionists
Who would you like to see participate more in inpatient rounding?
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
On Multidisciplinary Rounding
Communication failure among health care providers is one of the most frequently cited causes of preventable harm to patients6.
MDR improved efficiency, delivery of evidence-based care, and relationships with involved disciplines7
Adjusted average LOS decreased 0.5 (95% CI 0.1–0.8) days for patients with a target core measure diagnosis of either CHF, pneumonia, or AMI (p < .01 ) and by 0.6 (95% CI 0.5–0.7) days for all medicine DRGs (p < .001)7.
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Summary
• Frequency of bedside rounding may have decreased in medicine overall, but is still a common practice in Otolaryngology
• Time spent with each patient could be increased, and will likely improve patient satisfaction and resident/student learning
• Even though trainees and attendings are comfortable with the level of attending participation, literature suggests that increased participation will likely improve patient satisfaction and resident learning
• Multidisciplinary rounding, though not well studied in ENT has been associated with improved patient outcomes, resident education, and length of stay in other specialties
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
References
1. Osler W. On the need of radical reform in our methods of teaching senior residents. Medical News.1903;82:49–53.
2. Reichsman F, Browning FE, Hinshaw JR. Observations of undergraduate clinical teaching in action.Academic Medicine. 1964;39:147–63.
3. LaCombe MA. On bedside teaching. Annals of Internal Medicine. 1997;126:217–20.
4. Wang-Cheng RM, Barnas GP, Sigmann P, Riendl PA, Young MJ. Bedside case presentations: Why patients like them but learners don't. Journal of General Internal Medicine. 1989;4:284–7.
5. Adil E, Xiao R, McGill T, Rahbar R, Cunningham M. A Chief of Service Rotation as an Alternative Approach to Pediatric Otolaryngology Inpatient Care. JAMA Otolaryngol Head Neck Surg.2014;140(9):809-814. doi:10.1001/jamaoto.2014.1325.
6. Donchin Y, Gopher D, Olin M, et al. A look into the nature and causes of human errors in the intensive care unit. Crit Care Med. 1995;23:294–300
7. O’Mahony S, Mazur E, Charney P, Wang Y, Fine J. Use of Multidisciplinary Rounds to Simultaneously Improve Quality Outcomes, Enhance Resident Education, and Shorten Length of Stay. Journal of General Internal Medicine. 2007;22(8):1073-1079. doi:10.1007/s11606-007-0225-1.
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.orgwww.entnet.org
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care
QUALITY IMPROVEMENT
Robert Morrison, MDUniversity of Michigan
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Attitudes/Current State
PROGRAM DIRECTORS RESIDENTS/FELLOWS0
1
2
3
4
5
6
7
8
9
10
How important do you feel it is to have quality improvement
training in your residency pro-gram?
PROGRAM DI-RECTORS
RESIDENTS/FELLOWS
0
10
20
30
40
50
60
70
80
90
100
Is there a formal QI curriculum in your residency program?
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
How is QI taught at your institution?
Small Group Activi-ties
Self-Guided Projects
Faculty Guided Projects
Lectures
0 10 20 30 40 50 60 70 80 90 100
RESIDENTS/FELLOWS
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
QI Experiences
PROGRAM DIRECTORS
RESIDENTS/FELLOWS
0
10
20
30
40
50
60
70
80
90
100
Does your depart-ment have a formal monthly QI confer-
ence?
PROGRAM DIRECTORS
RESIDENTS/FELLOWS
0
10
20
30
40
50
60
70
80
90
100
Are residents required to complete a QI
project during their res-idency?
PROGRAM DIRECTORS
RESIDENTS/FELLOWS
0
10
20
30
40
50
60
70
80
90
100
Do residents at your program have the oppor-
tunity to participate in institution-wide quality
improvement?
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Comments
Nearly every respondent recognized opportunities for quality improvement built into the M&M mechanism.
Formal curriculum is highly variable in structure.Resident respondents expressed desire for more
collaboration with faculty/institutional leadership. Feel QI work may be more “respected” and more likely to
produce change
Residents respondents recognized QI training as professional development training.
Several respondents emphasized institutional quality committee opportunities as value-added.
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Thoughts/Discussion
How do you create QI work that is meaningful and impactful to patient care?
How do you develop faculty buy-in / leadership for QI work?
How do you share successes? Within your institution? Within otolaryngology?
What are the goals of a QI curriculum in Otolaryngology-Head & Neck Surgery Residency?
Practical Goals Professional Development Goals
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Quality Improvement as “Professional Development”
Professional development refers to the acquisition of skills and knowledge, both for personal development and for career advancement.
-Dr. Wikipedia
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Resident Professional Development
Regional / National
Institutional / Departmental
Education Policy Peer Review
GME CME Journal Review CORE Review
GuidelinesDevelopment
ACGME, AAO, SUO, etc
Health Policy Development
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Resident Professional Development
Regional / National
Institutional / Departmental
EducationInterprofessional
CollaborationResearch
UMEGMECME
Simulation
Basic Science
Clinical
Quality Improvement
Patient Safety
Medical-Legal
Post-GraduateDegree
Public Health
InterprofessionalCollaboration
Quality Improvement
Patient Safety
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Improving Resident Access to Interprofessional Collaboration
An example from my own institution… In 2012, UMHS generated initiative through the Office of
Clinical Affairs, endorsed by Office of GME. “To more fully leverage the unique front-line experiences of our
residents and further engage them in patient safety and quality improvement efforts across UMHS”
Resulted in formation of the House Officer Quality and Safety Council (HOQSC).
Goals: Increasing house officer representation on institutional
committees Increasing house officer access to institutional resources
for resident-generated initiatives
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
HOQSC Structure
OCA Representation: ~1-2 members
Faculty Mentors: ~2-3 per year
Resident Chairs: 2 per year
Resident Representatives: Goal >1 per department
“Guests” Administration Faculty Leads Institutional Resouces
2012 2013 2014 2015 20160
20
40
60
80
100
120 HOQSC Membership
*10% representation
Current Membership: 96
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
Review of Patient Safety
(“Incident”) Reports
Updates on Current HOQSC
Initiatives
Generation of Action Items
Updates from UMHHC
Committee Representatives
Current HOQSC Function
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
SCHOLARSHIP
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
“Professional Development” and the Resident
Closing thoughts: Quality Improvement done right requires physicians (and residents!) to assume
leadership roles (“to act as professionals”).
“Professional development” is not just knowledge development, but also developing skills to work with other professionals in the healthcare system.
Skills take practice!
Small initiatives or opportunities can grow beyond expectations if given the proper nourishment.
Provide the opportunities and the mechanism, and you will be surprised how much we (as residents) can accomplish.
Survey results show residents want to be advocates for positive, sustained change Survey results show residents want to be leaders
Empowering otolaryngologist–head and neck surgeons to deliver the best patient care www.entnet.org
QUESTIONS?