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Employers Connect Workplace Mental Health Summit 2020 January 29, 2020

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Page 1: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Employers ConnectWorkplace Mental Health Summit 2020January 29, 2020

Page 2: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

2020 Workplace Mental Health PrioritiesMental health and well-being survey

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Page 3: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020

8000 respondents

Survey of employees in 3 geographies

3

Canada U.K. U.S.

50% – over 500 lives 50% – under 500 lives

Margin of error for each location: Valid 19 times out of 20 +/- 3.1%

Page 4: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020

Do employees really value the investment in workplace mental health and well-being?

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Page 5: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020 5

Canada76% over all 3 geographies

of employees said they would consider leaving their current organization for the same pay and much better support for their personal well-being

77%Regarding overall support to personal well-being:

Page 6: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020

The majority of employees would even choose less money for an organization that provides better support for well-being

6

CanadaNo difference among employees in larger companies vs. smaller organizations.Minimal differences between incomes

Would rather agree to get10% MORE MONEY,

but a workplace that does not support their personal

well-being

44%Would rather agree to get

10% LESS MONEY,but a workplace that offers

much better support for their personal well-being

60%

Page 7: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020

Even for those with high financial stress, more than half would choose less money for better well-being support

7

Would rather agree to get10% MORE MONEY,

but a workplace that does not support their personal

well-being

49%Would rather agree to get

10% LESS MONEY,but a workplace that offers

much better support for their personal well-being

51%

Page 8: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020

32%

23%19%

15%

0%

5%

10%

15%

20%

25%

30%

35%

40%

Mental health Physical health Relationships Financal health

Canada

UKUSA

Employees in all geographies indicate that mental health is the #1 factor in their overall well-being

8

The definition of financial health includes financial awareness and confident decision-making

Factors ranked #1 for overall well-being

1 2 3 4

U.K.U.S.

Financial health

Page 9: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

© Morneau Shepell 2020 9

Over 3 in 4 employees (76%) say that the way an organization supports mental health specifically, is a factor in whether or not they will stayYounger employees are more likely to agree

Page 10: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020

What are the primary sources of mental stress among employees?

Have mental demands at work changed?

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Page 11: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020

Canada United Kingdom United States

Work or workplace 22% 23% 24%

Financial issues 21% 19% 27%

Personal issues 19% 19% 23%

Physical health 15% 14% 15%

The primary sources of extreme mental stress are work and financial issues

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Mental stress over the past 6 monthsThe proportion of employees reporting financial stress issue is significantly higher in the US than in Canada or UK

Sources of extreme mental stress and % of population experiencing extreme mental stress

Page 12: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020 12

Canada41% over all 3 geographies

of employees indicate that the mental demands of their current job has increased over the past 18-24 monthsMental demands are defined as:• concentration • problem solving • difficult communication • need for creativity • adapting to change

45%

Only 4% indicate a decrease in mental demands

Page 13: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020 13

1 in 4 employees do not have a sense of belonging in their workplaceCanada 25% Agree • USA 25% Agree • UK 31% Agree

Page 14: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020

Relationships with co-workers is the most important factor in having a sense of belonging at work

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Relationship with co-workers

Respect*

#1

#2

#3

#4

Priority

Collaboration

Feeling valued

Relationship with co-workers

Feeling valued*

Respect

Collaboration

Relationship with co-workers

Respect

Feeling valued

Collaboration

* Significantly stronger response than for the other countries

Page 15: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020

82% of employees indicate that diversity and inclusion has a positive impact on their personal well-being

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31%23%

33%

55%55%

49%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Canada United Kingdom United States

Diversity & inclusion positively impacts personal well-being

Agree

Strongly Agree

Average across all geographies:82% agree in total30% strongly agree

86%78% 82%

Page 16: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020

Employees who indicate that their organization supports mental health well also report improved collaboration in the workplaceover the past 2 years

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0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

Very Well Well Not Well Not at all

Better Collaboration

Worse Collaboration

Linear (Better Collaboration)

Expon. (WorseCollaboration)

Employees who report no organizational support for mental health are the most likely to report worse collaboration

Page 17: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020

Financial well-being impacts work productivity and attendance

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Financial well-being is a significant factor in overall well-being and a primary source of extreme mental stressEmployees see organization support for financial well-being as limited and should be improved

of all employees indicate that concerns with financial issues have a negative impact on their productivity UK 36% USA 43%

of all employees indicate that concerns with financial issues have a negative impact on their attendance UK 24% USA 34%

36%24%

Page 18: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution © Morneau Shepell 2020

14.5% 13.2%19.3%

27.2% 27.6%

27.9%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

50.0%

Canada UK USA

Agree

Strongly Agree

47.1%

40.7%41.7%

Over 4 in 10 employees believe that they struggle more with finances than others with the same income

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Page 19: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Confidential – Not for Distribution

Optimizing the impact of your workplace mental health investment

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Page 20: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Highlights from Nov. 2019 Deloitte report“The ROI in workplace mental health programs”

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The story behind positive ROI• Organizations investing in workplace

mental health are mitigating the cost of doing nothing

• Companies that achieved greater ROI invested in activities that support employees along the entire mental health continuum

• RTW programs and leadership training have been identified as critical to creating a positive ROI

• Median yearly ROI:• At least 3 years of data: $1.62• 3+ years of data: $2.18

Page 21: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

© Morneau Shepell 2020

Employers should invest along the entire mental health continuum (i.e., for different segments of the workforce that have different support needs and a different impact on cost and productivity)

Sources: Peter Cornish (Stepped Care 2.0); Great-West Life’s Integrated Study on Medical Care and Disability Trends for 2018; Morneau Shepell Total Health Index benchmarks

Complexity of support required

(5%-20%)Strained

(66%-95%)Low risk

(0-10%)

High risk/STD

(0-4%)

Long-term disability

Impa

ct o

n co

st a

nd p

rodu

ctiv

ity

Account for ~80% of costs and require more complex support

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Page 22: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

Employers should target their investment where it can have the most impact

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High

Ris

k S

trai

ned

Opt

imal

Providing your strained and high risk segments with more complex

support can have the greatest impact on mental health costs

Investing in awareness, prevention and early intervention is key to ensuring

the majority of your workforce remainslow risk

Source: Morneau Shepell Total Health Index

Page 23: Employers Connect Workplace Mental Health Summit 2020 · 2020-01-30 · choose less money for better well-being support. 7. Would rather agree to get. 10% MORE MONEY, but a workplace

© Morneau Shepell 2020

CAMH’s Mental Health Playbook for Business Leaders: 5 key recommendations

Create a Long-Term, Organization-Wide Mental Health Strategy

Institute Mandatory Mental Health Leadership Training

Develop Tailored Mental Health Supports

Prioritize and Optimize Your Return-to-Work Process Checklist

Track Your Progress

12345

Source: CAMH’s Workplace Mental Health Playbook for Business Leaders, 2020