Employee Guide New Campus - Stirling

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Employee Guide New Campus - Stirling

Campus DetailsAddress: Drip Road, Stirling, FK8 1SE

Tel: 0845 634 4444Fax: 01324 403222

Access: The campus is accessed via Drip Road.

OurMission • Excellence in Learning

OurVision • Offering the best to learners, employers and partners

• Leading the way in professional practice and service delivery

• Shaping future success with our communities

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Employee Guide New Campus - Stirling

CONTENTS pageUnpacking4

Gettinghere5CampusLife6

Focusonyourworkingenvironment8ITsystems9

Facilitiesmanagement10

Roombookings11

Leisurefacilities12

Info&resources13Facilities14

Health&safety16

Internalcommunications18

Customerservice20 Brand&reputation20

Respect21

Staffbenefits22Campusmaps23

Usefulcontacts26

Finding your way around Opening hours Building access Room access Welcome Desk ID Badges Visitors to the campus Ventilation Heating Lighting Smoking on campusQuiet room

Computers Moodle Telephones Printing Mail Deliveries Moving heavy items Corporate stationery College publications Cleaning Lost propertyInternal bookings Catering for meetings External bookings Gallery Restaurant and RefectoryCatering Fitness Suite

Teaching spaces Workshop and specialist facilities Smartboard training Accident and emergencies Fire safety proceduresEvacuation Assembly points All staff emails E.focus College website SharePointPlasma screensBusiness continuityFusionMedia relations

College brandHouse styleDress codeImpact assessmentHate incident monitoringSustainability

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On your first day, you’ll be keen to get settled into your

new working environment. A key part of this will be

unpacking your personal belongings and ensuring

your work station is organised. Some storage will be

available with a pedestal under each desk in both the

teaching and support staff workrooms. Each room will

have a storage wall and you will be able to use the space

allocated to you. Files that were labelled prior to your

departure will be packed and unpacked by the Removals

Contractor into these cabinets. However we encourage

staff to store files electronically if possible.

You will also be asked to work within your team to

organise departmental files and to prepare your office,

workrooms, classrooms and workshops for normal daily

operations. This will require a good team effort but will

be well worth it.

For areas that are very busy, for example the academic

staff workroom, unpacking will be a scheduled activity

with empty crates being removed by the Removal

Contactor.

Your computer and telephone should be in place when

you arrive and will be unpacked and connected for you.

Whilst every effort is being made to ensure that this

works as planned, we would ask that you bear with us in

the event of any teething problems. We appreciate your

patience and understanding. Please log on and test the

phone and computer. If you encounter any problems

please report to the IT helpdesk.

Welcome to Forth Valley College - STIRLINGCAMPUS.

Where further information is available, thedocumentmayalsoreferyoutothewiderangeof college guides and policies which can beaccessedviaSharePoint.

This guide has been prepared to equip youwith all the essential information you need tosettle intoour fantasticnewcampus. Itcoverseverything you need to know and will be auseful tool for you over the first few days andweeksfollowingthemove.

Unpacking

Remember that any waste that contains student/staff

information should be shredded. If in doubt always shred.

Waste

If, while you are unpacking, you discover items that you

do not wish to keep, please place these items in the waste

bins provided. If you have a large item for disposal please

contact a member of the facilities team.

Please also recycle any waste appropriately (refer to the

sustainability section on page 21 for further guidance).

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Our new campus benefits from an excellent location with

easy access from the M9 motorway, good public transport

links and a wide range of walking and cycle routes nearby.

Staff and learners therefore have a number of options when

Cycling or Walking to Work

Walking or cycling to work has both health and

environmental benefits.

Our new campus has an attractive riverside setting with a

wide range of walking and cycle routes nearby making it

easy to commute by foot or bicycle.

Information on these routes, can be accessed by visiting

http://www.sustrans.org.uk/what-we-do/national-cycle-

network

Public Transport

The new campus benefits from close links to a number of

public transport services. Travelling by public transport can

be a great way to remove the stress of the daily morning

commute and can also be an environmentally friendly option.

For travel routes and times to the new campus by public

transport - please visit

http://www.forthvalley.ac.uk/about/getting_here

Car Parking

Our new Stirling Campus has 142 car parking spaces, 12

accessible spaces and 7 motorcycle spaces. Please only park

in designated car parking bays and adhere to the car park

management rules which can be found on the College website.

As there is a limited number of parking bays, please try to

avoid large numbers of staff travelling between campuses

when arranging meetings.

The College has also recently launched a Car Share Scheme

and priority car parking spaces will be made available to

successful applicants. For more information on the scheme

and how to apply, please visit SharePoint.

travelling to and from work.

The College also has a Green Travel Plan, which is available

on SharePoint and we would encourage staff to travel by the

most environmentally friendly method they can.

A map with details on available parking in the area and also

prohibited car parking areas is included in the back of this

guide.

Please refer to SharePoint for the latest mileage guidance.

Getting here

Please see the map on page 22 for locations of parking

spaces and cycle lockers.

Staff may also benefit from the College’s Cycle to Work

Scheme - visit SharePoint for more Information.

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For individuals who wish to cycle to the campus there will be

sheltered stands for 40 bicycles.

There will also be changing facilities and showers available in the

Fitness Suite on the Ground Floor.

Kildean Suite

The Depute Principal is based within the Executive Suite

on Level 1. The Kildean Suite is also located on Level 1 and

can be used as either a large classroom or for events and

exhibitions.

Visitors to the Campus

All visitors are required to report to the Welcome Desk where

they will sign in and receive their visitor pass (which must be

worn at all times). Visitors must be met at the welcome desk

and escorted to wherever they are going in the building.

They should also be escorted back to the Welcome Desk to

ensure they have signed out and have returned their passes.

ID Badges

We ask that you help to maintain security in the building by

wearing your staff ID badge at all times whilst on campus.

This will also help our learners and visitors to identify you as

a member of staff should they need any assistance.

Lighting

The new campus benefits from a lighting control system

which activates when areas are occupied.

Campus lifeFrom the main entrance, the welcome desk is a one-stop

shop of information for staff, students and visitors. The

welcome desk is staffed at the following times:

Monday, Wednesday & Friday: 08:45am - 16:45pm

Tuesday & Thursday: 08:45am - 21:00pm

Finding Your Way Around

The new Stirling campus is on two levels which can all be

accessed via lifts/stairs:

Level 0 - Ground Floor

Level 1 - First Floor

Campus maps are available at the back of this guide and

electronic copies are available on SharePoint.

Building Access

Staff and learners will be able to access the campus via the

Main Entrance off Drip Road.

The service yard is located at the back of the building.

Please note that fire exit doors must only be used in an

emergency.

Room Access

Keys for staff workrooms and classrooms will be provided by

our facilities team and will be issued to staff by their Head of

Department.

Toilets

Toilets will be available on every level of the new campus.

A baby changing area is also located at S0116.

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Ventilation

The majority of the windows within the new campus have

both high and low level opening sections. You will be able

to open the windows via switches, and you may also be able

to open some of the lower sections via a standard window

handle where available.

During warmer weather, they should be opened to provide

fresh air and cooling. In winter, only the upper sections need

to be opened to freshen up the room. Generally rooms

should not exceed 24C for comfort however occupants can

open the windows at any time to suit individual needs.

The workshops have mechanically operated ventilated roof

fans; and the sky lights can be opened via a wall switch

when required.

If you have opened any windows, please ensure you close

them at the end of the day to ensure the security of the

building.

Heating

The main heating system within the building is radiators.

Heaters are installed within areas of full height glazing. The

heating is automatically controlled by space temperature

sensors to ensure comfort although there will be some

degree of local user control.

Smoking on Campus

Please help us to ensure the campus is a pleasant place to

work and learn by only smoking in the designated area.

Smoking is permitted in a designated shelter in the

landscaped courtyard (outside the refectory) and we ask that

you ensure all students are aware of this shelter during break

times.

Quiet Room

A dedicated space is available on the first floor for people of

all faiths and none to spend time in prayer, quiet reflection

and meditation. Please contact the Campus Welcome Desk

for full details.

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One of the recognised strengths of Forth Valley College is

the quality of our team work. The new accommodation has

been designed to support and promote team working.

Each department will have allocated desk space within staff

workrooms. Please see the map at the back of this guide for

the location of all staff workrooms.

Some storage will be available however files should be

stored electronically wherever possible. There will be a

pedestal under each desk in both the teaching and support

staff workrooms. Each room will also have a storage wall,

made up of a number of tall units. You will be able to use

the space allocated to you. There will be hot desks available

in all staff workrooms.

Each staff workroom will also have a small kitchen area

equipped with the following:

• Fridge

• Microwave

• Facilities for hot and cold water

Please note that additional electrical equipment such as

toasters etc. are not permitted.

Working environmentPleaseremembertorespectyourcolleagueswithin

theworkplacebyconsideringthefollowing:

NoiseWe would ask you to be considerate of your colleagues

when working in an open office.

CleanandTidyIn a shared workspace it is more important than ever to

work in a safe and tidy manner. Desks should be kept

free of clutter and all paperwork/files stored away at the

end of each day.

ConfidentialityYou should always be aware of the confidential or

commercially sensitive nature of your work and ensure

that all work is tidied away appropriately if you are

leaving your desk for any reason. Also bear in mind

that confidential conversations should take place in an

appropriate private meeting or interview room.

EatingandDrinkingIt is acceptable to drink a hot or cold drink at your desk

while working in an administrative setting. Cold meals

or snacks such as sandwiches can also be consumed at

your desk if so desired. However, you are encouraged to

take regular breaks from your desk and if possible take

meal breaks in the Refectory. Hot meals should always

be eaten away from your desk.

In order to maintain high levels of customer service,

front facing staff (such as those based at the welcome

desk) must not eat at their desks and should take all

breaks in designated areas.

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materials, which complement course studies in a flexible and

blended learning approach, can be accessed outside the

college network any time day or night through clicking the

icon on the homepage of the College website and providing

your login credentials.

Telephones

Existing phone numbers from the Kerse Road Campus will

be transferred to the new Stirling campus. Where possible,

we have endeavoured to keep your existing extension

number.

Telephones are also available in bookable meetings rooms

but will be for outgoing calls only. There are also telephones

in classrooms which are for emergency use only. These have

some pre-programmed numbers such as the welcome

desk, emergency and helpdesk numbers. Note that these

telephones will not receive incoming calls.

Printing

Multi-Functional Devices (MFD) are available in various

locations throughout the buildings. These manage various

tasks like printing, copying and scanning. If you wish to print

something you should send the job to the printer where it

will be stored until you enter your PIN. Only you can activate

your own print job and you will already know your PIN.

If your print request exceeds 50 copies, this will be sent

directly to the print unit, Falkirk Campus and will be

delivered back to your desk once printed.

The computer you are using will be set with a default printer

to the MFD that is closest to the computer. There are also

teaching rooms with computers and printing devices in

them which will function in the same way as the current

standard classroom printers.

For help and advice with any IT queries, please call ext 3039

or email helpdesk@forthvalley.ac.uk

Computers

Your computer will be in place and connected when you

arrive at our new Stirling Campus.

The majority of computers in the new campus are new

and utilise thin client technology and come with standard

desktop setup, software, applications and Office 2010.

Departments that require particular software will have

this pre-installed and available on their desktop. All new

computers will have notebook software installed to work

with Smartboards. In the classroom a networked PC will be

connected to the Smartboard in the room. All computers

run on Windows 7 and Office 2010. An induction session

has been arranged for the start of session to highlight any

key changes for the end user.

Wireless

The new Stirling Campus is wireless enabled and you are

able to use both your college laptop and your own laptop,

PDA etc. to connect to the Internet while on campus.

Logging on to the College Network

There is no change in the process for logging on to the

college network.

Moodle

There is no change to Moodle as a result of the move and

you should continue to use this in the normal way.

Moodle plays a very important role in hosting and allowing

the creation of a range of interactive objects and materials

for the support of everyday teaching and learning. These

IT systems

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Facilities management

Mail Royal Mail will continue to provide

our mail service for the new Stirling

Campus. Facilities staff will sort all

Stirling mail on campus and seek to

deliver/collect outgoing mail to staff

before noon. Outgoing mail must

reach the mailroom by no later than

3pm in order to be collected by Royal

Mail. Any information on changes to

our mail delivery/ collection on Bank

Holidays etc will be issued via Focus

Mail. A cross campus mail service is

also provided each morning - please

contact Fix It to arrange.

If you require an external courier -

please contact the mailroom.

DeliveriesAll deliveries for the bulk store should

be taken to the service yard at the back

of the building. There is a buzzer from

the bulk store entrance to the welcome

desk. Please ensure that you inform

staff at the welcome desk/facilities

team of your expected deliveries in

order for the appropriate arrangements

and staffing support to be put in place.

Moving Heavy ItemsRequests should be made to the

facilities team through Fix It. Please do

not attempt to move or lift heavy items

around the building - let the facilities

team help.

Corporate StationeryCorporate stationery (including

letterheads, envelopes and

compliment slips) can be ordered by

contacting AG Office Supplies.

College PublicationsShould you require a stock of

marketing publications such as the

prospectus, please request them by

emailing

fixit@forthvalley.ac.uk

Fix IT are here to help you in relation to building maintenance, cleaning, college vehicles, ground maintenance, mail delivery and collection, publications request, parking, moving heavy items, security, waste management and the general building environment. The team is contactable on ext 3301 or by e-mail using the following e-mail address: fixit@forthvalley.ac.uk

CleaningThe new campus will be cleaned daily

and has a member of staff on campus

throughout the day. In case of any

urgent requirements - please contact

fixit@forthvalley.ac.uk or call ext 3301.

Lost PropertyAll items found should be handed in to

the Welcome Desk.

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Room bookings Internal Bookings

All rooms in Stirling will be numbered and pre-fixed by the

letter S.

Room bookings are made through Celcat.

In the event of cancellations or changes to bookings,

please update Celcat as soon as possible in order to ensure

availability is kept up-to-date for your colleagues.

Process for Booking an External Event

External room bookings must be done in conjunction

with our Estates Department. Please contact for more

information.

Catering for Meetings

Catering can be arranged by emailing

catering.thecampus@forthvalley.ac.uk. Please note that any

request must contain the following information:

Budget code and cost centre

Number of people

Room

Date and time

Description of requirements

Special access

IT requirements

Room layout

Any special dietary requirements

Please note that catering should only be arranged for

meetings with external visitors/guests. If you use a meeting

room or an interview room, please ensure that all cups and

litter are removed when you are finished.

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Leisure facilities

The Fitness Suite is a fully functional gym to encourage

health and wellbeing for all staff and students and is located

on Level 0.

It contains 12 state-of-the- art cardiovascular machines

and 3 multi-use resistance machines to tone up and build

strength. It also has a small area for body conditioning i.e.

working with dumbbell weights, sit ups, etc.

Membership is free for employees and staff and learners are

eligible to use any campus fitness suite once fully inducted.

Refectory

The Refectory is located on Level 0 in the Link Block.

Opening Times

Mon, Wed & Friday - 08:00am - 16:00pm

Tuesday & Thursday - 08:00am - 19:30pm

As part of the relocation we have been able to provide

improved catering facilities for our staff and students. The

service will offer a wide range of food and refreshments

throughout the day.

A limited service will be available from April with a full

service being available from August.

The Gallery Restaurant

This new training restaurant is open to staff, students and

the general public and will offer a fine dining experience for

exceptional value for money.

The open plan dining area is located on Level 1 on the Link

Block with stunning views of the riverside and the Wallace

Monument.

Menu information and booking is available via SharePoint.

The Fitness Suite

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Hair Salon

Staff and learners are encouraged to make use of the hair

salon at our nearby Raploch Campus. It offers a wide variety

of services at highly competitive rates.

Our latest price list and booking information is available via

the college website.

Term Time Opening

Monday - Friday 09:00am - 16:00pm

Hair and Beauty Salons are also available at our Alloa and

Falkirk Campuses.

Info & resources

Learning Resources

The Learner Centre is located on level 1 and is a multi-

purpose area that provides support and resources for

learners and staff within the Stirling Campus.

Services on offer include:

• A wide range of resources such as books, e-books, journals, online database, thin client terminals.

• Printing and photocopying facilities

• Silent Study area

• Quick Access PCs

• E-assessment room

Term Time Opening Hours:

Monday, Tuesday, Wednesday & Friday-08.45am – 16.45pm

Thursday – 08:45 – 21.00pm

Staff and students are reminded to keep noise to a minimum

and respect other people’s right to work without disruption.

Users of this area are advised to keep mobiles off/on silent

and to refrain from bringing food or drink into this area.

Support and Advice

Members of the Student Services Team will be available at

the campus on a rota basis.

A Welcome and Enquiries desk is located on the ground

floor. There are private interview rooms available for one to

one meetings with Student Services Staff.

Full details are available from the Welcome Desk.

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Facilities Teaching Spaces

• Flexible Classroom Spaces (x 12)

• Computer Lab Rooms (x 4)

• Mac Computer Lab

• General Science lab

• Simulated Business Office

• Simulated Nursery

• Clinical Skills Suite

• Enterprise Suite

• Home Economics Suite

Standard Classroom Specification

• Capacity for 16 students

• Six Thin Client Terminals

• PC for Lecturer Use

• Electronic Whiteboard

It is important to note that classrooms are shared between

departments. Some departments however will have

specialist rooms.

Workshops and Specialist Areas

ConstructionWorkshops:

• General Building Workshop

• Carpentry and Joinery Workshop (x2)

• Joinery Machine Shop

The campus will also host two specialist workshops for

traditional stonemasonry skills training for Historic Scotland.

CreativeIndustriesFacilities:

• Recording Studio (x4)

• Control Room (x 4)

• Radio Studio (x 2)

• Radio Control Room

• CI Mac Lab (x 2)

• Communication and Media Studio

• General Creative Industries Studio (x3)

• Textiles Studio

• Drawing and Print Studio

• Print Studio

• Sculpture Studio

Each department is responsible for the setting up and

preparation of specialist teaching areas. Staff should liaise

with their Head of Department for information on induction

into using these specialist areas.

Smartboard Training

By now, most teaching staff should have received basic user

training for a Smartboard.

If you have not yet been able to access a training session,

you must do so as a matter of priority as this will be the main

teaching resource in your classroom. Please visit Enquirer to

book onto training sessions.

For staff who have already attended a training session,

practice opportunities will also be available throughout the

Campus Induction Programme period.

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Health & SafetyThis section of the guide contains essential health and safety

information that you need to be aware of as an employee of

Forth Valley College. This does not replace College Health or

Safety Procedures, which are available through SharePoint.

Staff can also contact the Head of Facilities Management

and Health and Safety on 3274.

Risk Assessments

Please familiarise yourself with the information on the

relevant Risk Assessments prior to undertaking activities.

Please ensure your relevant Risk Assessment is in place

and feedback any issues to your Head of Department or

the College Facilities and Health and Safety Department.

Please note that the campus environment will need to

be considered in line with the activities and tasks. All risk

assessments should be reviewed prior to undertaking the

tasks for the first time. Particular consideration should be

given to noise/ dust within the workshops to ensure controls

are suitable.

Accidents and Emergencies

Forth Valley College has a number of staff who are trained in

First Aid. Thefirstaidroomislocatedonthegroundfloor

inroom008 near the main entrance.

Please contact a member of staff at the welcome desk for a

list of appointed first aiders at each campus.

Ifanambulanceorfirstaiderisrequired,pleasecallExt.

3502fromtheStirlingCampus.

First Aiders have their own first aid supplies and in addition,

basic supplies are available in key areas. If these are used,

please record their use on the sheet beside the supplies.

All accidents and near misses must be reported using the

on-line reporting system from the home of SharePoint.

There will also be hard copies of the form FVC 014 in the first

aid rooms.

Fire safety procedures

DiscoveringaFire

• Activate the nearest “break glass point” by pushing the

glass. The system will automatically proceed to a full scale

evacuation.

• Evacuate the area/room; safety of staff and learners is

priority

• Only attempt to extinguish fire if it is safe to do so and you

are trained in the use of fire extinguishers

• Evacuate the building and make your way to the

Evacuation Assembly Point (EAP)

On Hearing the Evacuation Alarm

• The evacuation alarm is given via a continuous alarm/siren.

On hearing it you must exit the building using the nearest

exit to you. Please familiarise yourself with these exists at

your earliest opportunity

• Do not delay your departure by collecting coats or other

personal belongings

• Switch off any equipment that, if left unattended, may itself

constitute a hazard, if it doesn’t unnecessarily delay your

escape, e.g. saws/machinery

• Always look through doors before opening if possible

• Check corridor to ensure your escape route is clear

• Close all doors which you pass through - however do not

lock them

• Proceed directly to the EAP

• Once at the assembly point report to the fire warden in

charge that the area is clear

• Do not attempt to re-enter the building

• Stay away from the road or keep any access routes clear for

the approach of any fire service vehicles

• Do not attempt to move your car for safety reasons

• All staff, students and visitors to remain at the assembly

point until the fire officer/person in charge has given the

all clear and the horn has sounded.

All staff must attend an Evacuation Procedures Briefing

during the Campus Induction Programme.

Testing of the Fire Alarm is on a Wednesday at 4:00pm. If

an Alarm is heard at any other time, or the alarm on Wed at

4pm continues to sound, please treat as an emergency.

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2

4

3

5

76

89

1DRIP ROAD

to M9

DRIP ROAD

Evacuation for those with Additional Support Needs

Staff or students with additional support needs (mobility,

hearing, visual or learning disabilities) should follow the

guidance on their Personal Emergency Evacuation Plan

(PEEP). Individuals should request a PEEP at enrolment/

induction and the agreed plan will be recorded in Enquirer.

There are PEEP trained staff in every campus who will assist

individuals in the case of an emergency. Staff in the Stirling

campus will be updated on the PEEP procedures for the new

site at induction.

Temporary waiting areas are indicated on the campus floor

plans. Please note the main feature staircase located at the

main entrance is not an escape stair, and should not be used

during an evacuation

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Evacuation Assembly Points

There are various evacuation routes, sign-posted by the

green and white fire exit directional signs. These escape

routes lead to the fire exits.

There is one evacuation assembly point located at the

campus and this is signposted and identified on the

campus site map.

1 Teaching Block

2 Link Block

3 Workshop Block

4 Creative Industries Block

5 Service Yard

6 Main Access Road

7 Main Entrance

8 Cycle Stands

9 Smoking Shelter

Fire Assembly Points

Bus Stops

College Car Parking

Accessible Parking

Car Share Parking

Motorcycles

Parking not permitted

Internal communicationWithin large organisations, with multiple sites and a variety

of working patterns - it is really important to make full use

of all internal communication tools available to staff within

the College. These information channels are used to cascade

strategic and operational messages from the Principal and

SMT and also to inform, celebrate success and share news.

Forth Valley College has a wide range of communication

platforms available and the Communications and Marketing

Department will advise on the most suitable platform(s) for

your needs.

If you have something to share, please email your message

or information to marketing@forthvalley.ac.uk.

The Communications and Marketing Team will then

disseminate your message as appropriate or follow up for

additional information.

We have a full range of communication channels available:

All Staff Emails (Focus Mail)

The all staff email facility is used for strategic and high level

announcements. It is essential that you take the time to

read these emails as they will contain important college

information.

SharePoint

The College’s intranet site is SharePoint. This is a key

electronic system which staff should use to store:

• Policies and Procedures • Staff Contacts

• Minutes • News and Events

• Department Specific Information • Forms

General college announcements will be posted on the

SharePoint homepage and staff should ensure they refer to

this page frequently.

Staff have the ability to post their own announcements

although these will be subject to approval from the

Communications and Marketing Department.

The site also has a social announcements section which can

be used for non-college related messages.

E-Focus

E.focus is Forth Valley College’s monthly electronic

newsletter which is packed with news and features on all

aspects of college life.

It is distributed on the first Thursday of every month – with

the deadline for entries and suggestions normally one week

before issue.

College Website

The Forth Valley College website is managed by the

Communications and Marketing Team. Some members of

staff will have the ability to upload information to the

website, however if you don’t - and would like content

uploaded - please get in touch.

Staff Section

The College is launching a new staff area on the college

website. This will include information on internal vacancies

and other sector jobs. This area can also be used for access

to key college announcements when staff do not have

access to internal systems.

College Social Media Sites

The Communications and Marketing Team are responsible

for updating the College’s various social media platforms

including Facebook, Twitter and Linked In.

Staff should contact the Communications and Marketing

team to find out how to use social media for work purposes.

Forth Valley College App

The College has a digital app for staff and learners who have

smart phones. Users of the app can request notifications

which are specific to their campus and department and

this is therefore an ideal platform for sending tailored

information.

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Media Relations

The Communications and Marketing Team are responsible

for liaising with the media. If you have a potential lead for a

story, please get in touch as soon as possible.

Any media enquiries should also be directed to the team

- please refer to the Media Guide on SharePoint for more

information.

ContacttheTeam

TocontacttheCommunicationsandMarketingTeam

pleasecallExt3125oremailmarketing@forthvalley.ac.uk.

Plasma Screens

Plasma screens are available across all campuses in key

locations. Please email marketing@forthvalley.ac.uk.

Fusion

Fusion is our student magazine. We normally produce

around five editions each year at key points in the academic

session. We have a number of student feature writers and

publishing an article in the magazine can be an effective

way to reach our student audience

Business Continuity

In emergency situations, staff, students and the general

public will be informed of any news and updates through

the following channels of communication:

• Email

• College Website

• SharePoint

• College Facebook Page/Twitter

• SMS

• Local Radio

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Customer service

Brand & reputation Housestyle

All emails should be sent in a minimum of 11 point Arial.

Text should be on a white background and MUST not

contain any additional graphics or images unless linked

to an event, sustainability or a topic pre-agreed by the

Communications & Marketing Team.

An electronic email signature template is also available.

Guidelines are available on SharePoint to help you create

your own personalised Vcard.

Always ensure you include detailed information in the

subject area when sending emails.

Letters should be produced from the document templates

that are located within SharePoint. Letters should be typed

in minimum 11 point Arial font.

Further guidance on house style and templates can be

found on SharePoint.

College Brand

The college has brand guidelines for the use of our logo.

These guidelines can be accessed via the Communications

and Marketing section of SharePoint. To obtain a copy

please email marketing@forthvalley.ac.uk.

Dress Code

Staff should adopt standard business dress unless leading or

taking part in an activity which requires specialist clothing.

As an additional staff benefit, Front Facing Services staff will

be supplied appropriate corporate clothing by the College.

Forth Valley College is committed to delivering excellence

in customer service. As we move into our new campus, we

want to use this unique opportunity to not only improve our

physical environment but the overall college experience.

Customer service delivery affects all departments and

individuals regardless of whether they are teaching or

support staff or what level of responsibility they have within

the organisational structure.

The College is committed to providing equal opportunities

in all aspects of College life. We have a range of policies,

which ensure that staff, learners and visitors are treated

equally regardless of colour, race, nationality, ethnic or

national origin, religion or belief, disability, gender or gender

identify, age and sexual orientation.

We value diversity and aim to advance equality of

opportunity, eliminate discrimination and foster good

relations in all our activities. Our single equality scheme and

corresponding action plan outline how we develop and

implement policies and procedures to ensure that equalities

issues are considered in all strategic, departmental and

service area plans.

All staff, students, visitors and contractors must adhere to

our Equalities Policy to ensure everyone is treated equally.

Any conduct which is deemed unacceptable under the

new Equalities Act 2010 or other policies, could result

in disciplinary action; breach of contract or result in an

Respectequality f r all=

SustainabilityThe College is committed to reducing our carbon footprint

and has a dedicated sustainability policy in place. To support

this policy our new Stirling campus has recycling bins

around the campus for disposal of waste paper, cans, bottles

and plastic materials.

All confidential waste should be shredded and disposable

units are provided in work areas for this purpose.

Please help us to become more energy efficient and switch

of all appliances/equipment at the end of each working day.

individual/company being asked to leave our premises.

All first time visitors should also be referred to our respect

and equalities guidance on the college website.

Impact Assessment

All College policies and procedures must go through a

process of Equalities Impact Assessment. This determines

how we can promote equality and eliminate discrimination.

A detailed report on Impact Assessment is available on the

college website.

Hate Incident Monitoring

The College is a partner in the Forth Valley area MAHRS

group (multi-agency hate response group) who aim to take

all steps within its power to identify and eliminate hate

incidents. The College has a procedure in place to monitor

and resolve hate incidents.

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Staff benefits

Forth Valley College employees have access to a range of staff benefits:

These include:

• Pension Scheme

• Holiday Fund

• Computer Loan Scheme

• Cycle to Work Scheme

• Confidential Counselling Service

• Discounts with a range of retailers and organisations throughout the Forth Valley area

For further information on any of these benefits, please refer to SharePoint.

Campus maps

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2

4

3

5

76

89

1DRIP ROAD

to M9

DRIP ROAD

Site Plan1 Teaching Block

2 Link Block

3 Workshop Block

4 Creative Industries Block

5 Service Yard

6 Main Access Road

7 Main Entrance

8 Cycle Stands

Fire Assembly Points

Bus Stops

College Car Parking

Accessible Parking

Car Share Parking

Motorcycles

Parking not permitted

You can access the Stirling Campus maps via the college website www.forthvalley.ac.uk

STIRLING CAMPUSOffering excellence in learning which will maintain and enhance the brand strength of one of Scotland’s leading colleges

Campus maps

24

Welcome Desk

Teaching Areas

Workshop Areas

Learner Areas

Refectory

Fitness Suite

Staff Areas

Storage Areas

First Aid

Toilets

Changing Areas

Stairs and Lifts

Utilities

Emergency ExitsExits

GROUND FLOOR

Exits

Exits

Exit

ExitExitExitExitExitExitExit

Exit Exit

Exit

Exit

Exit

Exit

ExitExit

Exit

Exit

Exit

Exit

Exit

Exit

Exit

MAIN ENTRANCE

S0039Historic

Scotland

S0041Historic

Scotland

S0044Joinery

Machine Shop

S0046Carpentry & Joinery

S0047Carpentry & Joinery

OutdoorPursuits

Store

Production Kitchen

Refectory

S0002Support

Staff Workroom

S0134S0135S0136S0137S0138

Welcome Desk

S0059General Building

Bulk Store

Staff Mail Room Interview Rooms SU Office

S0081C1 Mac Lab

S0082Scuplture

Studio

S0094Textiles Studio

S0095C1 General

Studio

S0096Comms &

MediaControl Room 1

Control Room 2

RadioControl Room

Radio Studio 2

RecordingStudio 3

RecordingStudio 4

Control Room 4

Control Room 3

S0097C1 Mac Lab

(sound)

FitnessSuite

S0086General Studio

S0093C1 General

Studio

S0087Print Studio

S0090Drawing& Print Studio

S0109Classroom

S0110Classroom

S0111Classroom

S0112Classroom

S0113Classroom

S0117A&P Home Economics

S0118A&P

Enterprise Suite

S0119SimulatedNursery

S0123Clinical

Skills

Flexible Learning

Space

Academic Staff Workroom

Flexible Learning

Space

Staff

Exte

rna

l Te

rra

ce

Reco

rdin

gSt

udio

2

Reco

rdin

gSt

udio

1Ra

dio

Stud

io 1

Emergency Escape Stairs

Emergency Escape Stairs

Emergency Escape Stairs

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The Gallery Restaurant

Production Kitchen

Teaching Areas

Teaching Restaurant

Learner Resource Centre

Bistro

Staff Areas

Storage Areas

Toilets

Stairs and Lifts

Emergency Escape Stairs/

Temporary Waiting Area

Emergency Escape Stairs/Temporary Waiting Area

Utilities

FIRST FLOOR

S1025ICT

Support

S1020Classroom

S1019Classroom

Learner Resource Centre

S1018Kildean Suite

S1010GroupWork

S1005ExecOffice

S1004ExecOffice

S1003MeetingRoom

S1009Staff

Workroom

S1008Silent Study

S1058 Academic Staff Workroom

Flexible Learning

Space

Flexible Learning

Space

S1039Classroom

S1040Classroom

S1041Classroom

S1042Classroom

S1043Classroom

S1045Computer

Lab

S1046Computer

Lab

S1047Computer

Lab

S1047Computer

Lab

S1050General

Science Lab

S1060CI Mac Lab

S1063Simulated

Office

Useful contacts

WelcomeDesk Ext 6000

FixIt Ext 3301 fixit@forthvalley.ac.uk

ITHelpdesk Ext 3039 helpdesk@forthvalley.ac.uk

Catering catering.thecampus@forthvalley.ac.uk

HeadofFacilitiesandHealth&Safety Ext 3274

AmbulanceorFirstAid Ext 3501

CommunicationsandMarketing Ext 3125 marketing@forthvalley.ac.uk

AGOfficeSupplies 01324 871857 sales@agofficesupplies.co.uk

ForthValleyCollege-StirlingCampus

DripRoad,Stirling,FK81SE

Tel:08456344444Fax:01324403222

www.forthvalley.ac.uk

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new technology • partnerships • progression • believe • excel • information • develop • monitor • access • research • lead • innovate • community • industry • international • furthering education • building futures • support & advice • new technology • partnerships • progression • believe • excel • information • develop • monitor • access • community • lead • innovate • course development • industry • international •

ForthValleyCollege-StirlingCampus

Drip Road, Stirling, FK8 1SETel: 0845 634 4444 Fax: 01324 403222

www.forthvalley.ac.uk