Employee Assistance ProgramEmployee Assistance Program

“A worksite-based program designed to assist in the identification and resolution of productivity problems associated with employees whose performance/conduct is adversely affected by personal concerns.”

Productivity Issues Personal Concerns

Established in 1980

Humanitarian Approach

Progressive Management

Decreases Absenteeism

Increases Productivity

Reduces Accidents

• Observation - Job Performance• Documentation

• Constructive Confrontation• Referral

• Follow-up

How does early identification work?How does early identification work?

On the job absences On the job absences

Unexcused absences Unexcused absences

Prolonged lunch hours or Prolonged lunch hours or breaksbreaks

Excessive absences and use of Excessive absences and use of leaveleave

Tardiness and/or early departureTardiness and/or early departure

ConflictsConflicts

Coworker/supervisor cover-upCoworker/supervisor cover-upResistant toResistant to supervisionsupervision

InsubordinationInsubordination

MoodinessMoodiness

Mood swingsMood swings

DisruptiveDisruptive

Deteriorating personal appearanceDeteriorating personal appearance

Unreasonable excusesUnreasonable excuses

Request for pay advances

Worker’s Compensation

Borrowing money from coworkers

Special requests of management

• Appointment for confidential interview• “Whole person” assessment• Identify problem areas• Develop an action plan• Referral • Follow up

SERIOUS ACCIDENTSERIOUS ACCIDENTSERIOUS ACCIDENTSERIOUS ACCIDENT

VICTIM VICTIM OF CRIMEOF CRIME

VICTIM VICTIM OF CRIMEOF CRIME

DETERIORATING JOB DETERIORATING JOB PERFORMANCEPERFORMANCEDETERIORATING JOB DETERIORATING JOB PERFORMANCEPERFORMANCE

ARRESTSARRESTSARRESTSARRESTS

ASSIGMENT FAILURESASSIGMENT FAILURES

ABSENCESABSENCES ALTERCATIONSALTERCATIONSPOOR JUDGMENTPOOR JUDGMENT

CRISIS ON THE JOB

CHANGES IN MOOD

VIOLENCEVIOLENCEPUNITIVEPUNITIVEPUNITIVEPUNITIVE

CONFIDENTIAL MIAMI-DADE COUNTY PUBLIC SCHOOLS

SUPERVISORY REFERRAL

M E M O R A N D U M

TO: Employee Assistance Program

DATE

FROM:

Supervisor’s Name/Title

Work Location Name/Number

SUBJECT: SUPERVISORY REFERRAL TO THE EMPLOYEE ASSISTANCE PROGRAM

Employee Name Job Title Employee #

Employee’s Address Zip Code

I am referring the above named person to the Employee Assistance Program for the following behavioral/medical concerns observed on the job:

Pattern of Attendance: Interpersonal Behavior: Excessive absences Excessive tardiness Unauthorized absences Prolonged lunch hours Absences Mon. and/or Fri.

Altercations - students Altercations - staff Altercations - public Borrowing money - students Borrowing money - staff

Personal Behavior: Performance of Professional Duties: Changes in personal appearance Marked changes in mood Marked changes in activity level Frequent trips to restroom

Poor judgment Assignment failures

Health Impairment: Comments:

This referral is in accordance with School Board Policy:

1170.01

Administrator

3170.01 Instructional 4170.01 Non-instructional

I have been advised of the referral to the Employee Assistance Program.

Employee Signature Date

Please fax the completed form to the EAP at (305) 995-7117. FM-4167 Rev. (09-11)

Confidential

Voluntary

Available for consultation

305-995-7111 (Main Number)

Jose Garcia 305-995-7112 (Direct) 305-773-6396 (Cell)