embracia.com.au

AUTUMN / WINTER NEWSLETTER 2014

It’s not the buildings that make a home; it’s the people and the communities.One of our long term employees recently shared the following sentiment at the ten year celebration of our aged care home on Bribie Island. “Constructing a beautiful home is the foundation on which to create a caring home environment. However it is equally important for us to provide consistent quality care with a nurturing spirit. We’re very proud of all of our staff.” In regard to the building process, we have custom-built most of our Embracia homes and our two retirement villages. We have had a hands-on involvement in the planning at every stage, from meeting with architects, accountants, project and community groups and executive team meetings through to selecting contemporary furnishings that meet the needs of our residents.We are currently more than half way towards completion of our newest aged care home in the township of Woodford, Queensland. Embracia in Woodford residents will start enjoying their new home in early 2015. We are now seeing elements unveiled that are the beginnings of making it a true home.The focus is to ensure the home is light and spacious, highly functional for all users and stands the test of time. Our aim is to improve on what we have provided from the previous homes through consultation with staff, residents and families. We challenge ourselves and our team in providing the best concept for future users.The design of each new home offers the opportunity to include enhancements. We believe the streetscape concept with residential communities works well as this is based on a smaller version of the local community.As the prospective residents’ needs change, their world becomes smaller however there is still the need for people and community in their lives. Hence we have café, theatre, library, internet, chapel, post office and a hairdressing salon to name a few in our current plan.The furniture is ergonomically selected with finishes that are modern and sophisticated yet homely. Some elements of Feng Shui are used to provide an ambience that is pleasing to the human spirit. Wherever possible we have clinical needs behind closed doors so that a sense of home prevails enabling clinical care and lifestyle options to integrate. Creating an Embracia home from the ground up is a culmination of many elements; some are immediately noticeable and others are more subtle. We’ve worked with our architects to maximize views of our beautiful gardens. We know the importance of independence and exercise and have laid pathways around the property that are secure and safe. Our project development is one very small part of the big picture, while we provide the physical foundations, the rest of the team provide quality care, emotional and spiritual support to our residents and their families.

Peter & Dawn MacKenzieMessage from our Founders

Read more about Embracia We’d love to see you online!Follow Embracia on social media to keep updated on our news, events, read insights into our aged care homes andretirement villages, career information and new job opportunities.

www.facebook.com/Embracia www.youtube.com/Embracia

Embracia Aged Care and Retirement Villages Embracia Aged Care and Retirement Villages

Our social media is managed during regular business hours, Monday to Friday. If you need to contact a resident, we encourage you to call the homedirectly or speak with a member of our team.

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Wally BourdelovMessage from our CEO

Join Team Finnan’s Gift

Greetings to the Embracia Family and potential new family members, be you staff, residents or the families of both. This is my first newsletter message as the new Chief Executive Officer of Embracia, having joined the company in May this year. In these first few months in the job, I am struck by the vibrant nature of our business and the positivity and commitment of our wider team. These are very important qualities and unfortunately a little on the “rarer” side in parts of our wider industry.

As you would be increasingly aware, the Government has recently, from 1 July, introduced considerable reform into the aged care industry. Even though attempts have been made to widely communicate these reforms, many do not fully understand aspects of it or for various reasons have not seen some of the information regarding it. The core value under pinning the changes has been the governments desire to offer our older population greater choice in aged care services along with expanded choice in funding this care. Another aspect of the reforms has been changes introduced by the Government in relations to assets determination and means tests in relation to pension entitlements and aged care funding support. Some of these aspects can be complicated, so the counsel of a good Financial Advisor, versed in these matters is highly recommended.Embracia has made a lot of effort to update our website with up to date, simple to understand information and useful tips. We provide an excellent interactive live chat service through our web site to assist users to navigate the site and to assist with queries and help make appointments. Our management team have undergone considerable training in relation to the reforms and are well positioned to assist you with your questions and provide you with valuable information and resources. Embracia provides total commitment to keep our people updated through all changes, so that our knowledge and resources are current and you are the timely beneficiary of our help and support.I look forward to meeting as many of you as I can, during my visits to our homes and villages.Thank you

Your feedback isimportant to usWe want to thank everyone who has goneabove and beyond to positively impact thelives of our aged care and retirementvillage residents. One way of doing this isby making sure that our aged care staffmembers are properly acknowledged fortheir efforts.We would greatly appreciate your time insharing your Embracia experience bycompleting the Compliments, Complaints,Hazards and Suggestions Form located inthe reception areas of each of our homes. All feedback is encouraged at Embracia. Alternatively, we invite you to share yourcomments at people@embracia.com.au

On Sunday 12th October 2014 Embracia will be joining Finnan’s Gift founders Alisa and Oliver Camplin-Warner to participate in the Melbourne Marathon. The event will fundraise for The Royal Children's Hospital. With a goal of raising $250,000 to purchase four pumps for the life support machines for the hospital, Finnan’s Gift is forming a team – and we’re all welcome to join in the fun and likely, sweat. Get a group together; your family, work colleagues and friends and decide which event to run or walk - in the half-marathon, 10k, 5k or 3k.“A really strong team spirit has developed among the thousands of Finnan’s Gift supporters and this gives us all an opportunity to connect in a fun and meaningful way”. Alisa shared on the Finnan’s Gift website.Register your interest to join Team Finnan’s Gift today.Email teamfg2014@embracia.com.au Learn more about Melbourne Marathon at melbournemarathon.com.auRead more about Embracia’s support of Finnan’sGift at embracia.com.au/news-and-media

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Matching personal interestswith meaningful activities

Residents paintedtheir courtyard fence

Empowering our residents is one of Embracia’s six values. The integration of the Montessori model of care at our Embracia on Ashley home has seen significant changes to the health and wellbeing of 15 residents living with dementia. Families and staff saw changes in their mother or father that included a return to completing everyday tasks themselves; an increase in overall happiness and a reduction in the need for some medication.Residential Service Manager Kate Gyles initiated the Montessori program at Ashley having seen the significant impact it has had on residents at Rural Northwest Health. The program was developed by Dr Maria Montessori, an Italian physician and childhood educator working in the early 1900s. Her philosophy and mission was to enable individuals to be as independent as possible, to have a meaningful place in their community, to possess high self-esteem and to have the chance to make meaningful contributions to their community. Over a year, she steered her care, lifestyle and support staff to deliver the program to residents of the home’s Memory Support household. By working with procedural memory and compensating for declarative memory loss by providing a supportive environment, Kate and her team have had the pleasure of seeing positive impacts for their residents. These have included lower incidences of agitation and an increased participation in daily activities – including the painting of their courtyard fence, that has produced a visual difference to their surroundings. Sharing the home’s journey at the LASA Lifestyle and Leisure Conference in March this year, Kate gave insights into the value of the program. “ Residents are socialising, they’re doing meaningful activities that are needed. They’re given tasks that are a genuine position of responsibility within their community.”The tasks associated with setting up for breakfast are allocated to individual residents. A resident pours the drinks; another sets out placemats and cutlery and another pours the cereal into bowls. Each of the 15 residents learnt to do all tasks through rehabilitative

activity. Staff supported residents by developing the forgotten skills for five minutes every hour. Additionally, other daily activities are designed to reflect a resident’s interests. For example, a resident who was a seamstress was given a pictorial matching activity featuring sewing images.

“It’s brilliant for their self esteem to be able to excel at something again.” Kate shares. Embracia on Ashley has integrated Montessori through all aspects of the Memory Support community. Elements are evident each day at Ashley for both procedural and declarative memory. While resident’s procedural memory is improved upon with task-focused activities, they are also exposed to signs and images within their home’s that appeal to their declarative memory. For example, directional signage support their ability to find their room, lounge and dining areas. By placing a bookcase decal on double doors, it was noted that residents no longer showed signs of frustration at not being able to open the doors. The benefits of implementing Montessori into all aspects of daily life was crucial for it’s success. “It was important to us that we give our residents the opportunity to empower residents at every opportunity.” Kate explains why all staff were trained. “We didn’t want it to be just a one-hour-a-week lifestyle option. We had seen the outcomes for residents who have benefited from a wholly integrated program.”Dr Maria Montessori’s philosophy and mission of ensuring people have a meaningful place in their community and to enable individuals to be as independent as possible is living on at Embracia. We invite you to watch John, the son of Dulcie, a resident at Ashley, speak about the significant improvement in his mother, Dulcie’s wellbeing since her move to the Memory Support household.Go to Facebook or Google + http://goo.gl/xv9WOO

Montessori Memory Support

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Living a fulfilling and empowered life continues when our residents move into our homes. Embracia has adopted the Eden Alternative™ philosophy and there are many examples in each of our homes of residents initiating activities and events that are meaningful to them. On Thursday 10th July, our Lynbrook aged care home residents saw a recent project they had instigated come to fruition.Embracia in Lynbrook residents, with support from their Lifestyle team, collaborated with the Dandenong and Cranbourne RSL to install a flagpole adjacent to the front entrance of their home. It was marked by a Flag Raising Ceremony and followed by an afternoon tea. The event was attended by residents and their families, staff, The City of Casey Mayor Geoff Ablett and Deputy Mayor Amanda Stapledon of Casey City Council, MP Anthony Burne, Federal Member for Holt and MP Luke Donnellan, State Member for Narre Warren North. The Vice President of the Dandenong and Cranbourne RSL, Frank Ferguson, RSL Welfare Officer, Vladimir Nagorny, and several RSL representatives supported the residents in their endeavour to have a flag and flagpole erected at the front of the home. Despite the darkened clouds threatening to spill on the ceremony, the flag was raised with the afternoon continuing in the warmth of the home’s theatre.

About the Eden AlternativeThe Eden Alternative™ is a philosophy based on ensuring health, wellness and quality of life within our aged care communities. There are 10 principles that encourage everyone to view ageing and moving into aged care as a continuation of a life worth living, where people continue to learn, grow and remain in charge of their destiny.The 10 principles of the Eden Alternative™ show how companionship and caring for other people and things such as plants, animals and children can improve residents’ quality of life. It is about ensuring variety and spontaneity remain an integral part of everyday life and that life isn’t too structured with rules and routines.The philosophy compliments Embracia core values of family, teamwork, personalised service, empowerment and fun. Read more atwww.embracia.com.au/eden-alternative/

Flag Raising Ceremony

The stunning colours, numerous varieties and sheer sizes of Melbourne’s lilies were admired by the Embracia in Templestowe residents who visited the Yarra Junction lily farm recently.Resident Bill Liddell suggested a visit to Melbourne’s Biggest Water Lilies after hearing about it on the radio. The Lifestyle teamorganised the trip which included viewing an Amazon lily that grows to 4ft in diameter and can be large enough to support the weight of a small child.

World’s Biggest Lilies

Embracia in Lynbrook residents withDeputy Mayor Cr Amanda Stapledon.

Our residents visit the world’s biggest water lilies, Melbourne.

L – R: Neville Johnson, RSL, Praveen Puri and Sam

Gillick, Embracia, Luke Donnellan, State Member

for Narre Warren North, Bill Knight, Barry Rodgers,

Frank Ferguson, RSL, Anthony Burne, Federal

Member for Holt, Vladimir Nagorny, RSL, Deputy

Mayor of City of Casey, Cr Amanda Stapledon and Mayor of City of Casey Cr Geoff Ablett. A moving speech was presented by

Anthony Burne, Federal Member for Holt

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Aged care student David shares an afternoon chatwith Embracia residents Phillip, John and Adrian.

One-click, easy access to accommodation payment information for each of our aged

care homes at embracia.com.au/aged-care

We are pleased to announce that Embracia in Glasshouse Country aged care home has been awarded the Queensland State Winner for the Retirement & Care Services category by the Australian Achiever Awards. The annual customer service awards are based on seven criteria, on which our home scored 94.70%. These are time related service, addressing our resident’s needs, care and attention, value, attitude, communication and the overall perception. “We’re obviously very happy to receive this award. It’s what we’re here for; to make sure our residents are well cared for.” says Residential Service Manager, Christine Hawkes. This home has also been the recipient of Highly Recommended awards in 2006, 2009 and 2011. About the Australian Achiever AwardsSince 1988, these annual awards are based on assessments directly from the business’s own customers. The Australian Achiever Awards are considered are independent and an unbiased award system."The staff here are excellent to deal with; they are very professional, friendly, caring and helpful. I have my own room with bathroom facilities and I go to the dining room for my meals. They are very good, nourishing, family¬ type meals which are cooked on the premises. The gardens here are beautiful and just a delight to enjoy. The staff's communication skills with all the residents are diplomatic and excellent in every way. It is a pleasure to be able to live here."

We have been very fortunate to have aged care students on placement that have gone beyond their placement requirements. They’ve not only completed their required 120 hours but have also volunteered their time and arranged activities that they know will resonate with our residents.David Simpson is one such student. He has run a Men’s group every week. During this group they have put together model racing cars and train sets while enjoying a drink a chat and reminiscing. “It is always great to hear resident’s life stories and the laughter it creates”, Colleen McGregor, Lifestyle Coordinator shared.David is also a radio broadcaster at Melbourne local community station innerFM. He recently invited the Men’s Group to tour the studio of InnerFM. View the story and photos of residents on Facebook. www.facebook.com/Embracia

Embracia recognised foroutstanding customer service

AgedCareStudentStars

Accommodation and care payment information for our homes is now onlineEasy-to-access accommodation payment information about each of our nine aged care homes is now featured on our website. This updated information coincides with the changes to aged care services made by the Australian Government that came in to effect from 1 July 2014. You’ll find more information abouteach room type within each home andthe payment options for anyoneentering aged care.Contact our Residential ServiceManagers and their team atthe home for furtherinformation.

More information;easy access

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National Volunteer Week is an initiative of the national peak body for volunteering, Volunteering Australia. Held annually in May it is an opportunity for our management team to thank the people who add to our residents’ lives in many different ways. Each of our aged care homes have a team of inspiring and generous people who donate their time to support our staff. On Friday 23rd May the Embracia in Glasshouse Country management team took their volunteers to lunch to say thank you - a small token of appreciation for all they do and the passion with which they do it. This year Chateau Cedarton restaurant was the venue and everyone enjoyed a two-course meal in beautiful surroundings with spectacular views. Christine Hawkes, Residential Service Manager shared, “It is a privilege to take these very special people out to lunch and enjoy their company. They all work so hard as volunteers and there just aren’t enough words to thank them”.Trina Haylock, the home’s creative Lifestyle Coordinator, has penned a poem to describe the talents of our generous volunteers.

National Volunteer Week

Embracia thanks our volunteers

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Embracia Volunteers

Here is a little poem about our Embracia Volunteers Some of them have been with for the full eight years.

Fred and Joyce have been here since day oneAnd without them not nearly as much would get done.

Andree and Sue with their furry friendsBring smiles of joy when their pets they do lend.

Rob and Joy on whom we can rely Always available, they are on permanent standby.

Anne and Pam our crafty pairCreate cards and jewelry with style and flair.

Annette and Robyn our quiet achieversWork away at a steady pace, our busy beavers.

What can I say about out cheerful Lorraine?Except that with out her Embracia would never be the same.

Lorna faithfully wheels her trolleyWe are not sure how but Dorothy always finds her for a lolly.

Rhonda is as busy as a bee Flitting around the garden, the beauty she creates is plain to see.

Judy massages all of our residents, one community per dayIt’s very enjoyable and relaxing they all say.

Kath, Tara and Nicola are our office girls Getting the paperwork sorted in a whirl.

Marlene and Jan like to travel wide and farI am not quite sure just where they are.

The bus drivers Brian, Percy and Rob Do an extremely good Job.

Judy was our artist extraordinaireShe has now moved on, it’s so unfair.

Sharon has been known in the past as the Raffle QueenShe now does a great job of supporting us behind the scenes.

Stephen and Julie, Tami and Julie number two are new to the task But are more than happy to do anything we ask.

If it needs sewing just ask ShirleyAnd on the accordion she’s one talented girly Doug, Glenda and Renee are on the team too

Bringing joy in all they do.

For without each and every one of youWe would never be able to accomplish all that we do.

So to all our wonderful volunteers Let us stand and give three cheers.

“Volunteers have a power in today’s society and a drive that enables them to make a true difference in the world – can you imagine what it would be like without them?” – Volunteering Australia.

Can you contribute to the wellbeing of our residents? There are many opportunities to support the Embracia community. Choose activities that match your skills, interest and at a time that suits you.

Consider volunteering for bingo calling, playing an instrument, singing, assisting at art and craft activities, gardening, reading the daily paper or providing companionship to our residents.

Read our Q and A of Rob Haese, volunteer atEmbracia in Glasshouse Country and find out more at www.embracia.com.au/careers/volunteer

If you would like to be part of a team that cares about people, family and community, then please visit our website to register your interest and find out what life as a volunteer with Embracia is all about.

Become an EmbraciaVolunteer

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The characters and colour of Alice's Adventures in Wonderland – the Lewis Carroll novel of 1865, came to life at Embracia on the Peninsula. The home’s Lifestyle Coordinator, Lou Thompson, was looking for an event that would get everyone at the home involved. The inspiration for a Mad Hatter’s Tea Party was planted and Lou set about coordinating the home’s residents, staff and volunteers to put on a memorable Tea Party for residents, their families and friends. Creating the spectacular, themed event to rival musical theatre productions involved woodwork, craft, and art groups. The Men’s group used their woodwork area to build the planter boxes that held the giant balloon-flowers and cut out the toadstools from wood and Shirley, a resident, painted them in the home’s arts room. The residents in the produced the intricate tea cup ice-cream cones complete with mini pretzels for handles and the eponymous deck of cards and clock faces to decorate the room. Anticipation and excitement for the Tea Party began the afternoon before as the home’s main living room was transformed by residents, staff, volunteers and aged care students were on placement. On the day a three-tiered Mad Hatter’s cake, exquisitely decorated by Clinical Care Coordinator, Jane McCafferty, and a tea cup carved from watermelon by Lifestyle Assistant Michelle, took centre stage. The staff served tea to residents at brightly coloured tables. Everyone not only enjoyed ‘Alice in Wonderland’ themed treats and decorations but were entertained by a white rabbit and an ‘Alice’ quiz by Lou in full Queen of Hearts regalia. The Lifestyle team have set themselves their next challenge - to create an even more entertaining,fun-filled occasion for their residents. Subscribe to our newsletter online for updates on their Hawaiian-themed event. See all the Mad Hatter’s Tea Party photos on ourfacebook page at www.facebook.com/Embracia.“Creating a spectacular, themed Mad Hatter’s Tea Party to rival a musical theatre production required involvement from our home’s residents, our Lifestyle team, aged care students and volunteers.”

Mad Hatter’s Tea Partyon the Peninsula

Lou, Embracia in Peninsula LifestyleCoordinator, dressed as the Queen of Hearts

Michelle, Lifestyle Assistant withan Alice white rabbit

Cupcakes were baked in-house Flower planter

boxes were made by the

residents in the Men’s Group

Multitalented Clinical Care Coordinator, Jane decorated The Mad Hatters Cake.

Community means different things to different people. For some it means having friends and family close; for others it’s living close to the hub of the action; for others still it means making a contribution to improving the welfare of their neighbourhood. Embracia in Woodford in Queensland is a culmination of all these three definitions. The sense of community started right from the beginning when Embracia was approached by the Woodford Aged Care Association. This group of local residents were proactive and instrumental in bringing Embracia aged care to the rural township.Despite our Archer Street aged care home not opening until early 2015, Embracia is feeling very much a part of the Woodford community. Local craftisans are being coordinated by 20-year local Rhonda Afoo to create 75 quilts for 75 beds. This project is designed to welcome and provide a handcrafted blanket to each resident as they relocate to Embracia. The Woodford Show - held on the 20 and 21 June at the local showgrounds - hosted a photography contest and our home’s evolution was featured by a local – and as yet anonymous – resident. Construction of the 75-bed aged care home on Archer and Margaret Streets is well under way. When the home opens in early 2015, it will be the fourth home in Queensland alongside its sister homes in Bongaree on Bribie Island, Beerwah and Deception Bay. We’re already feeling embraced by Woodford and we’re looking forward to caring for its residents next year. Discover Embracia in Woodford at www.embraciainwoodford.com.au See all the photos on our Facebook page at www.facebook.com/Embracia Read more about the ‘75 Quilts for 75 Beds’ project on our blog at www.embracia.com.au

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Woodford update – The Woodford Show

On ANZAC Day in 2015, Australia willcommemorate 100 years sinceANZACs landed at Gallipoli. In the lead up to this occasion severalof our Embracia in Glasshouse CountryRetirement Village residents havedecided to participate in 5,000 Poppies– an Australian and New Zealand-wide craft project. The residents are crocheting, knitting, creating poppies with felt or sewing them in any shade of red. 70 poppies have already been crafted using the residents own resources. They will continue to make as many poppies as possible until the first Friday in October when they will go on display at the Beerwah Library until November this year. They will also be included in the Remembrance Day commemoration at Melbourne’s Federation Square on 15 March 2015. It is sure to be a visually stunning and moving tribute to Australian servicemen and women. Learn more about the 5,000 Poppies project at 5000poppies.wordpress.com and follow the Glasshouse Country retirement village poppy project on the Embracia blog at www.embracia.com.au

5,000 Poppies

Dorothy and Laura Beryl and Jenny

Creating felt poppies

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Embracia aged care has been established for more than 25 years. During that time we’ve enjoyed celebratingthe many milestones of both residents and staff. A recent achievement was the ten year anniversary of our Embracia on Bribie aged care home on 15 April 2014. A day of celebration was hosted by Residential Service Manager Vicki Gilbert at our home for residents, their families and Embracia staff and volunteers. A morning tea and a buffet lunch were complemented with all-day entertainment. The roaming trio of musicians, The Uke Dukes, stirred memories with favourite melodies. A daughter of one of our residents shared that she usually has trouble communicating with Dad yet he was singing along to every word of the songs the group performed. Children and adults alike were face painted or amused by staff member Natalie who wowed her audience with her balloon artistry. Keithy the Clown was an onslaught of colour as he made his way through the five house-holds and it proved very difficult to keep a straight face in his presence. Everyone was encouraged to enjoy the day’s sunshine by visiting the animal petting farm of goats, sheep and a llama in one of the enclosed outdoor areas. Several employees also reached their ten year anniversary as part of the Embracia family and a separate celebration was held at the end of the day to acknowledge and thank them for their dedication. Unsurprisingly, there were many conversations throughout the day by staff remembering residents who they had had the privilege of caring for at Embracia.We invite you to view all the photos on our Google + page at http://goo.gl/uUjcF8Read the article on the Embracia News and Media webpage. www.embracia.com.au/news-and-media

Embracia on Bribie celebrates ten years

Peggy (resident) with Terrianne (staff) withFrank the petting zoo goat.

Vicki, Embracia on Bribiemanager welcomes guests

The Uke Dukes roamed throughout the homeplaying resident’s favourite tunes

It was a family affair - Mariu andEden work at Embracia on Bribie

Residents Ena and Claireenjoyed the celebrations

In our last issue we invited you to complete our annual reader survey. Our Marketing team wish to say thank you. We received comprehensive feedback that will be taken into account.

Two of the most commonly received comments were the request for readers to read only stories about the home that they are interested in. Secondly, that the newsletter be made available more accessible online. From this issue the newsletter will be shared by email and online.

A draw to win one of two Gold Class movie cinema double passes took place on Friday 28 March 2014 and we are pleased to announce the winners were Joy Heit and John and Helen Clements.

Thank you to everyone who participated and remember that we welcome your feedback at any time. Please contact Embracia Marketing:

Suzanne has over 15 years experience in aged care. She joined the Embracia family in 2006 as manager ofEmbracia in Glasshouse Country. She has since been leading the Queensland team as Regional Managerand has recently been appointed as our Operations Manager.

5 Minutes with…Suzanne Hoey, Operations Manager

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What do you like about working with Embracia?I love the residents and seeing our staff making a difference to their lives.Embracia is different and that’s the main reason I love coming to work.

Tell us something about you?I am happily married to Peter and we have three wonderful children, Jacob,Megan and Jessica. My two daughters work in the Health industry; one as aRegistered Nurse in Theatre. My youngest daughter is a Radiographer whois overseas at present working and tripping around. My son, 28, works awaya lot and is not married yet, but he still has plenty of time!

What are your interests outside of work?We own a beef cattle farm outside of Maleny. When our kids were growingup we used to go to the farm every weekend and had lots of wonderful times together. In the future we hopeto build a new house and live there permanently. If one day we have some grandchildren we’d love to be ableto enjoy our paradise with them too.

What is your favourite recipe / food?My husband Peter is the chief cook in my house and he is particularly fantastic at cooking curries andbreakfast feasts on Sunday mornings. I love so many different foods but what I really love is having thefamily all together and enjoying a roast.

Winners of the Gold Class movie tickets!

PostEmbracia Support CentreLevel 1, Suite 1640 Burgundy StreetHeidelberg VIC 3084

Scan and email topeople@embracia.com.au

Fax(03) 9455 0706

embracia.com.au

Aged Care Homes

Support Centres

Our Missionis to do more, for more people,

more often.

Our Goalis to improve the lives of all thosewho have contact with Embracia.

Our people are the heart ofwhat we do.

Our Guiding PrinciplesPersonalised Service

FamilyTeamwork

EmpowermentFun

Success

Embracia on Ashley17-21 Ashley Street, Reservoir

Victoria 3073 AustraliaP 03 9469 4900

embraciaonashley.com.au

Embracia in Lynbrook42 Olive Road, LynbrookVictoria 3975 Australia

P 03 8795 5777embraciainlynbrook.com.au

Retirement VillagesEmbracia on Bribie

199-213 Goodwin Drive, BongareeBribie Island Queensland 4507

P 07 3400 1050 or 1800 014 619 (Qld only)embraciaonbribie.com.au

Victorian Head OfficeP 1800 281 274

Queensland Head OfficeP 07 3400 1050

Embracia in Glasshouse Country96-104 Peachester Road, Beerwah

Queensland 4519 AustraliaP 07 54390511 or 1800 885 053 (Qld only)embraciainglasshousecountry.com.au

Embracia on the Park21-25 Inverness Street, Clarinda

Victoria 3169 AustraliaP 03 9545 5960

embraciaonthepark.com.au

Embracia on the Peninsula441 Waterfall Gully Road, Rosebud

Victoria 3939 AustraliaP 03 5982 9200

embraciaonthepeninsula.com.au

Embracia in Reservoir65a Glasgow Avenue, Reservoir

Victoria 3073 AustraliaP 03 9469 5555

embraciainreservoir.com.au

Embracia in Templestowe1 Innisfallen Avenue, Templestowe

Victoria 3106 AustraliaP 03 9846 6077

embraciaintemplestowe.com.au

Embracia on the Avenue15-29 Bonton Avenue, Deception Bay

Queensland 4508P 07 3293 5400

embraciaontheavenue.com.au

Embracia on Bribie199-213 Goodwin Drive, Bongaree

Bribie Island Queensland 4507P 07 3400 1000

embraciaonbribie.com.au

Embracia in Glasshouse Country96-104 Peachester Road, Beerwah

Queensland 4519 AustraliaP 07 5436 5444

embraciainglasshousecountry.com.au

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