elizabeth vega of informed solutions at nd15
TRANSCRIPT
London11 Old Queen Street, Westminster, London, SW1H 9JA, UKTel: +44 (0)20 3042 2000 Fax: +44 (0)20 3042 2015
ManchesterThe Old Bank, Old Market Place, Altrincham, Cheshire, WA14 4PA, UKTel: +44 (0)161 942 2000Fax: +44 (0)161 942 2015
www.informed.com
Leading A Digital NationElizabeth Vega, CEO, Informed Solutions
Elizabeth Vega
25th June 2015
www.informed.com2
The UK as a Digital Leader
** Commercial in Confidence **
www.informed.com3
The UK’s Digital Export Potential
** Commercial in Confidence **
www.informed.com5
What Now Looks Like Digital Services
** Commercial in Confidence **
• Standardised digital services
• Front end public portals
• Backend CRM, CMS & case/workflow management
• Service design focussed on providing a good user experience
• Cloud First policy but actually Cloud where possible
• Security and data governance specified on a case by case basis
• Service design Guidelines and Standards
• Agile development
• Traditional contracting of skills, resourcing and technology
• Look like all the inspiring exemplars nominated for this year’s awards
1st Generation Digital Services
www.informed.com6
What the Future Looks Like Digital Transformations
** Commercial in Confidence **
• Standardised digital services
• Front end public portals
• Backend CRM, CMS & case/workflow management
1st Generation Digital Services Next Generation Digital Transformations
• Service design focussed on providing a good user experience
• Cloud First policy but actually Cloud where possible
• Security and data governance specified on a case by case basis
• Service design Guidelines and Standards
• Agile development
• Traditional contracting of skills, resourcing and technology
• Look like the all the inspiring exemplars nominated for this year’s awards
End to end digital services and business transformations
Personalised digital services
User experience design is business as usual
Service design focused on interoperability – applications, data, infrastructure
Infrastructure, applications, data and even id verification increasingly consumed ‘as a service’
Security and data governance designed and built dynamically into the operational service
Common Components and Platform Guidelines and Standards
Agile service integration and continual, dynamic service improvements
Modern collaborations and industry clusters
Look like our ambitions for the future:Smart Cities, IoT, Gaap, personalised national health and care services
