electronic medical records - dubai, uaeehealth.hbmeu.ac.ae/ehealthproceedings/pdf/dr. mohanad al...
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Electronic Medical Records An electronic medical record (EMR) is a computerized, digital record of a patient's medical
care. Ideally, this record would be stored in a centralized system with security safeguards and multiple data backups. Providers would have quick and easy access to this information, so they could coordinate care and minimize the chance of medical errors.
Advantages
1/ making health information easily available when patients visit their doctors
2/improving the accuracy and clarity of medical records reducing the number of errors
3/sharing the health information among health care providers
4/reducing the duplication of tests and lab work
5/ giving drs instant access to labs and diagnostic imaging tests
Many countries are using this new tech in their health system programs we will focus the
light on more details about this new tech
Patient Portal
:: Overview :: FAQs ::
OmniMD™
provides multi-functional, user-friendly patient portals for healthcare entities, establishing a
professional online presence. The portal can be integrated with the Electronic Medical Record (EMR)
system to provide a set of pre-defined functionalities for registered patients. These functions not only
empower the patient with information available any time of the day, but also reduce workload of the hospital
or practice staff.
Secure Two-Way Communication
A patient portal offers the physician the ability to provide patient services through a secure online website.
Patient records can be shared electronically from within EMR to streamline communications inside and
outside the practice and also eliminate costs associated with sending documents via fax or mail. Patient
Portal enables the physician and patient to communicate with each other easily and securely online.
Patients can log in through a secure password to view their personal records, lab reports, diagnostics,
statements, and messages.
Convenience: Anytime, Anywhere
Patient portals provide an easy, all time access to the patient to online medical resources. Health
maintenance alerts can be automatically sent and patients can log in to modify demographic information in
their records and can also receive emails on upcoming appointments, procedures or lab tests.
Increase online presence, reduce data entry
By delivering information and services to patients in a variety of ways, a fully functional Patient Portal helps
maintain a seamless communication channel between the patients and the provider while improving overall
efficiency of the delivery of care. Patient Portals also go a long way in increasing the corporate and social
image of the healthcare facility within the local community. Patients can also use the portal to update or
modify their demographics and family history, this eliminates the need for data reentry and saves staff time.
Our team delivers a portal that brings operational efficiency, reduction in costs and improvements in quality
of patient care and documentation. We provide these products and services as part of a solution developed
specifically for your medical practice and specialty.
This solution helps you convert site visitors into registered users, collecting the information necessary for the
success of marketing and community relations programs. We take care of the project on turnkey basis,
handling all hosting and maintenance, ensuring seamless delivery to your site.
Appointment Scheduler
:: Overview :: Screenshots :: FAQs ::
The appointment scheduler is your personal secretary, which takes charge of your appointment tracking,
fixing and blocking. Doctors can get a total view of their workday and efficiently manage their working
schedule.
Appointment Scheduler Features
Multi-location, multi-physician scheduling
Centralized synchronizing of appointments across locations
Categorized appointment types with default time duration
Easy appointment search by date, doctor or status
Auto updates of schedules and status
24X7 Universal Appointment Scheduling
You can schedule your appointment right from where you are via your PDA or Internet. The appointment can
also be modified in real time from your PDA.
Managing Across Offices
The system allows central synchronization of all appointments across all office locations ensuring quick
connectivity and coordination.
Easy Appointment Search
One can easily retrieve details of any appointment within the system by searching on the patient’s name,
appointments across office locations, doctors and status.
Detailed Appointment Categorization
A typical appointment would include details on the patient name, contact detail, your notes, office location,
appointment type (site visit, in patient round) and status (seen, scheduled, missed). The system also
automatically adjusts default appointment duration, for instance 30 minutes for consultation and 3 hrs for
minor operation.
Appointment Reminders and Updates
Prior alerts at specified durations make sure that you are prepared in advance and do not miss on vital
appointments. Icons automatically get updated before and after an appointment giving accurate appointment
status.
Minimized Data Entry
Complete patient data as entered into the scheduler is transmitted to the charge capture and prescription
writer eliminating unnecessary data re-entry. The system also ensures minimal data entry when adding a
new patient appointment.
Informative Reporting
For optimal management of time and resources, detailed reports can be generated such as daily schedules,
load reports, missed appointments, free time, cancelled appointments, etc.
:: Overview :: Screenshots :: FAQs ::
Eligibility Verification
:: Overview :: FAQs ::
The vital process of checking patient’s insurance eligibility often results in billing errors, insurance coverage
concerns and delays. OmniMD™
provides an instant online check for insurance eligibility across key
government and commercial insurance companies.
Insurance Eligibility Verification Features
Online insurance eligibility verification
Online referral authorization
Captures demographic data
Instant Verification
Doctors no longer face concerns of lost billing due to delays or errors in insurance checks. Insurance
eligibility can be verified within seconds through a single point access to all insurance payers.
Error Free Transactions
The system eliminates the need for paper transactions, coordination in getting checks done or multiple
telephone calls. One is ensured that there would be accuracy in the insurance checks and avoidance of
denied claims at a later stage.
Data Entry Elimination
The patient’s demographic information as retrieved from the insurance check is automatically transmitted to
the EMR eliminating the need for data re-entry.
Check Referral Authorization and Pre-Certification
This enables a check on the status of referrals with multiple payers and to receive referrals from other
providers. It also provides the facility of real-time submission of new referrals to multiple payers eliminating
time consuming paper processes.
Patient Reminder
:: Overview :: FAQs ::
Scheduled appointments are frequently cancelled as patients forget the appointment on the scheduled date.
The Patient Reminder works for the benefit of the doctor as well as the patient as an interactive voice
technology system, which automatically calls and gives the patient appointment specific information.
Patient Reminder Features
Multiple languages, custom voice facility
Multiple patient response options
Auto update of scheduler based on patients’ response
Generates and prints call session reports
Reduced Appointment "No Shows"
With automatic delivery of your appointment reminders the probability of the patient missing the appointment
is reduced drastically. Customized helpful messages guide the patient with complete appointment
information and multiple response options enable his response capture.
Systematic Appointment Coordination
The Patient Reminder integrates with your data systems to deliver your personalized automated messages
via phone, fax or e-mail to the patient as per the appointments scheduled in the scheduler. In case of phone
messages the system automatically updates the OmniMD™
Appointment Scheduler as per the patient’s
response input.
Making a Personal Connect with Patients
The patients hear personalized voices of the doctor or nurse, which makes an instant connect with them.
With an ability to support nine languages and over 20,000 patient names the system ensures a high patient
acceptance. You add value to your services and the patient’s interaction with your clinic.
Reduced Labor Expenses
With no time wasted on making appointment reminder calls or sending messages, your staff focuses on core
activities. The system further automatically prints the complete call session report to give a handy update of
all the calls made.
Specialty EMR
:: Overview :: Screenshots :: FAQs ::
The OmniMD™
Electronic Medical Record (EMR) Software automates and simplifies the patient record
documentation, storage and retrieval process. The EMR acts as the backbone for delivering immaculate
patient care, establishing efficient processes and maximizing profitability.
Universal Accessibility
The OmniMD™
’s Internet-based Electronic Medical Record System (EMRS) runs on the user’s web browser.
This enables universal accessibility from a desktop, tablet PC or handheld computer. Compared
to conventional Windows applications, OmniMD™
EMR offers the user easy accessibility across locations.
Providers can view or edit patient data from a desktop, PDA handheld device or tablet PC at their
convenience.
Informed Decision Making
By ensuring swift patient record documentation at the point-of-care, the EMR eliminates the burden of
illegible writing, paper processes, and unorganized records. A one-click search allows instant retrieval of
patient notes, medications and vital documents, ensuring that the physician makes the best-informed clinical
decisions.
Specialty Specific Customization
The Patient data is captured in forms cu stomized to each specialty e.g. cardiology,
ENT, neurology. The point-and-click data capture in these forms reduces the transaction time by over 60%.
Ensured Compliance
Working in a high volume, high-pressure environment it is often possible to overlook minute details in patient
documentation. By ensuring secure, detailed documentation as well as accurate chart coding and diagnosis,
the OmniMD™
EMR ensures compliance with HIPAA and HCFA norms. This also ensures reduction in
malpractice insurance premiums.
Interpretive Reporting
The reporting system is an essential tool for business analysis and planning. The system allows users to
formulate exhaustive reports by demographics, insurance, ICD/CPT Codes, data accessed, etc.
Integrated Workflow
The system ensures superior coordination among providers, nurses and other staff. Multiple user rights
dictate the features available to each user and ensure seamless workflow, with minimal coordination
hassles.
Scope for Research Initiatives
With exhaustive electronic documentation, clinics can invest in clinical research. Access to complete patient
records, clinical data and reports helps clinics to pursue intensive research with ease.
Specialties covered
( Click for details on speciality)
• Allergy and Immunology
• Anesthesiology
• Cardiology
• Dermatology
• Emergency Medicine
• Endocrinology
• ENT
• Internal Medicine
• Nephrology
• Neurosurgery
• Neurology
• Oncology
• Ophthalmology
• Orthopedics
• Podiatry
• Psychiatry
• Pulmonology
• Rheumatology
• Surgery
• Sports Medicine
• Urology
• Family Practice
• Gastroenterology
• Geriatric Medicine
• HBOT/Wound Care
• Hematology
• OB/GYN
• Occupational Health
• Pain Management
• Pediatrics
• Vascular Surgery
Medical Transcription
:
The OmniMD™
web-and PDA-compliant medical transcription system manages the transcription cycle from
the beginning to end by integrating voice recording, digital scripting, delivery of voice files to the medical
transcriptionist and final transcript receipt. The system is capable of managing the complete process
efficiently, reducing mismanagement, errors and labor costs.
Medical Transcription Features
Internet- enabled medical transcription system
Dictation capturing on PDA/ Toll free phone/Dictaphone
Dictate, prioritize and track job from PDA
Synchronization facility to update data from PDA to central server
Automatic attachment to patient electronic medical records
Facility to Edit, Search, View, and Sign off medical transcriptions
Receive and attach results to patients’ EMR
Dictations Made Easy
The OmniMD™
system gives you multiple dictation options according to your preferences:
PDA Recording: Doctors can dictate and save voice files on A PDA. The PDA is synchronized with
the PC and finally transmits the data to the medical transcriptionists.
Toll Free Dial Up Line: Doctors can give dictation using a toll free telephone number. Once the
voice is recorded the voice files are automatically sent to the medical transcriptionists for
conversion.
Digital Recording: Dictation can be given through a digital recorder. The voice files are uploaded to
OmniMD™
server using proprietary desktop software. Voice files are then sent to the medical
transcriptionists for processing.
Seamless Processing
The system ensures time optimization by coordinating between the healthcare providers and the medical
transcriptionists. Once the dictation reaches the medical transcriptionist, it is transcribed and returned to the
doctor via e-mail or fax and uploaded to the system. The doctor can request corrections or edit the
document him or herself , if needed. Finally, the transcribed reports are automatically attached to the
patients' electronic medical record in OmniMD™
.
Auto-fax Services
OmniMD™
offers an auto-Fax Service, which automatically faxes transcribed reports to attending or referral
physicians from the database. It relieves the office staff of the time-consuming process of sending faxes
manually.
Real Time Status Updates
Transcriptions can be tracked according to their status - pending, under correction, under review or signed.
This enables the practice to keep track of and optimize the time spent on the transcription process.
Define Your Templates
Doctors have the flexibility to define the templates that will be used for the transcribed reports.
Simplified Accessibility
An easy-to-use search interface provides the benefit of searching and viewing transcribed reports online or
via Medical Billing System
::
. It is fully integrated with the EMR, appointment system and charge capture. Taking advantage of the
information flow, it allows quick and easy billing while ensuring a high degree of accuracy and traceability.
The system interfaces with leading electronic clearinghouses for electronic claim submission and tracking.
With a comprehensive set of reports, it presents all practice management information in an effective manner
for analysis and tracking.
Solution
Fully integrated with the EMR, appointment system and charge capture
Accessible to in-house or external billing teams with security and audit trail
Ensures absolute accuracy of billing information
Reduces manual data entry, errors, duplications and delays
Claims can be sent out within two hours of charge capture instead of days
Improves cash flow and eases financial accounting for multiple offices
Comprehensive reports allow effective analysis of the operations
Key Features
Convert superbills to claims, with proper charge application, taxes and discounts
Maintain charges by payers, providers and CPT’s, and allow practice-level settings
Electronic submission of insurance claims, with add-on ability to print on paper
Electronic tracking of claim status, payments and workflow of billing team
Comprehensive accounting/billing reports, with support for custom reports
Payment posting - from insurance, guarantors, adjustments, waivers
Statement management, and integration with statement-mailing third-party service
the PDA enabling universal instant accessibility.
:: Overvie Lab Order Integration
.
Lab Order Integration Features
Lab order entry on pocket PC
Integration with major labs
Receive and attach results to patients’ EMR
Efficient Lab Interaction
Providers can order patient tests directly from the pocket PC to the lab, for fast processing and immediate action. Test
results are directly transmitted from the lab to be attached to the patient record in the EMR. This reduces the
coordination time and effort between the provider and the lab.
Reduced Administrative Tasks
The provider does not need to make repeated telephone calls or have meetings with lab personnel. There is no
burden of data entry into the patient’s EMR as the results are automatically uploaded into the system.
Flexible Lab Results Integration
Allowing user flexibility, the results can be transmitted via fax, or scanned, for integration with the EMR. The lab
results interface is compliant with leading lab systems such as Quest and Lab Corp.
w :: Screenshots :: FAQs ::
:: Overview :: Screenshots :: FAQs ::
Charge Capture
Lost or missed charges, denied claims, regulatory compliance and increasing time-to-billing rates are
common billing system problems, which cause system inefficiencies and monetary losses. The OmniMD™
Charge Capture system is an all-in-one solution, which does everything right from ensuring accurate
charges and recording to final delivery.
Charge Capture Features
Store simplified list of CPT and ICD codes
E&M codes list as per your clinic and specialty
Assists in CPT/ICD linkage and modifier
Alerts for inappropriate code selection
Customized Superbill templates as per specialty
At the Point-of-Care
One of the most common causes for inaccurate or lost billing is that doctors find it difficult to record all
patient encounters at the end of the day. With OmniMD™
Charge Capture you have the ability to create
super bills right from where you are through your Tablet PC, Pocket PC or Desktop PC. This ensures
greater accuracy, avoidance of missed charges and quicker initiation of the billing process.
Charge Capturing Simplified
Commonly used CPT codes of each specialty are inbuilt into the system with easy retrieval facility. You can
store your own list of top used codes and the chief complaints list for easy access. The superbill templates
are also customized as per specialty.
Lower Charge Denials
While documenting the charge the software checks the eligibility of the CPT and ICD codes to ensure that
wrong charges are not sent to the insurance company. The system comes with an E&M wizard for capturing
accurate level of coding.
Improved Cash Flow
Many medical clinics suffer from large time-to-bill periods due to a need for billing re-entry, coordination etc.
The system minimizes duplicated data entry and allows for a seamless integration with your billing software.
With an overall decrease in time between patients encounter and final collection, a better working capital
situation adds to the long-term financial health.
Seamless Integration
The charge capture system is integrated with the appointment scheduler and most leading billing software.
The super bills can be created only for scheduled appointments and patients that are met. The system is
also capable of seamless integration with the billing software.
Referral Management
One of the processes, which often involves time but is seldom automated, is the coordination between
current and referring physicians. OmniMD™
referral management successfully streamlines the process of
communication between multiple physicians.
Establish Efficient Communication
The Referrals module enables a physician to share patient history, reports or documents with other
physicians. This can be done via the handheld or desktop PC, allowing easy communication without the
inconvenience of physical visits or telephone calls.
Flexibility in Communication
Patient data can be exchanged with a physician within the same clinic as well as with an external member.
The system designates limited rights to an external doctor to log in and view patient data. OmniMD™
provides the facility to fax the patient details right from the desktop to referring physicians who do not have
Internet or desktop access.
Referral List Management
The referral physician list is easily accessible online and captures the specialty, reason for referral and
insurance plan in a systematic, easy to view manner.
Reduced Physical Effort
Typically patients coordinate back and forth physically to move their reports between current and referred
physician. This process is eliminated with the easy sharing of patient data online via the Referral
Management System.
Define Your Templates
Doctors have the flexibility to define the templates that will be used for the transcribed reports.
Tracking Reports
The Referral Management Module provides access to informative inbound and outbound reports by
provider, diagnosis, and reasons to track the referrals.
Medical Calculators
The OmniMD™
suite comes with a handy medical tool for doctors - a diverse range of Medical Calculators
allowing you to make rapid, accurate calculations within seconds. With the focus on “evidence based
medicine”, accurate calculations have become essential for today’s doctor. Medical Calculators cover the
breadth and depth of possible calculations a doctor might need.
At Your Finger Tips
The system gives you access to medical calculators not only while you are in office but also on your PDA
while at patient visit. It allows an easy download of frequently used calculators for everyday use on your
PDA.
Complex Calculations Made Simple
The built in calculators merely need you to input single variables in specific fields and return rapid, concise
calculations making your decision making easier. The tool offers complete ease-of-use and simplicity.
Widespread Range
The range caters to the most important medical calculations a doctor might need to make. We plan to
expand and add value to this offering by adding on more calculators catering to the doctors need.
A Quick Glance at some of the calculators available:
A-a Oxygen Gradient Anion Gap
Arterial Pressure Bayesian Analysis
Basal Energy Expenditure Cardiac Parameter
Integrated Dosing Calculator Serum Osmolality
Body Surface Area Pregnancy Calculator
Measurement Conversion Pressure Conversion
Body Mass Index Fractional Excretion of Sodium
Estimated Creatinine Clearance Coronary Heart Disease Risk Calculator