electronic comerce
TRANSCRIPT
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ElectronicCommerce
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OUTLINE
•What is E-commerce?
•E-commerce in India
•The main Elements of Electronic Commerce.
•How can Electronic commerce be used?•Human Skills required for E-commerce.
•Advantage &Disadvantage of E-commerce.
•Education & Awareness on E-commerce.
•Government initiatives on E-commerce
•Examples of Electronic Commerce today.•Conclusion
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The Internet and E-Commerce industry employs approximately 82000 people( ref:
Industry association study 1999) which include• Web Developer, Web Designers, System Analysts, ISP Infrastructure
Providers, Marketing Staff, E-Software professionals etc.,
•It is projected that by March 2003, the Internet and E-Commerce industry
would employ over 3,00,000 people.
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INDIA - GROWTH OF E-COMMERCE
Year Total E-Commerce Transactions
(in Million $)
1998-99 31.138
1999-00 103.848
2000-01* 489.154
2001-02* 1595.066
2002-03* 4253.509
2003-04* 8507.018* Projections (Ref: Nasscom-McKinsey study)
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•
Consumer shopping on the Web, called B2C (business to consumer)•Transactions conducted between businesses on the Web, call B2B
(business to business)
•Transactions and business processes that support selling and
purchasing activities on the Web
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•Community-based services: Payment of utility bills, traffic fines,donations to charity etc.
•Shopping: Buying and selling goods and services
•Communication: E-mail, Net telephony products can becommerce-enabled and serviced via the Net.
•Biz-to-Biz applications where the purchase orders are generatedand seamlessly integrated with EDI systems.
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Developing Electronic Commerce solutions successfully across the
Organization means building reliable, scalable systems for security,
Ecommerce payments, supply-chain management, sales force, data
warehousing, customer relations integrating all of this with existing back-
end operations.It's not just about E-commerce;
It's about redefining business models,
Reinventing business processes,
Changing corporate cultures, and
Raising relationships with customers andsuppliers to unprecedented levels of
intimacy
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• Increased sales– Reach narrow market segments in geographically dispersed
locations
– Create virtual communities
• Decreased costs
– Handling of sales inquiries
– Providing price quotes
– Determining product availability
• Being in the space
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• Loss of ability to inspect products from remote locations
• Rapid developing pace of underlying technologies
• Difficult to calculate return on investment• Cultural and legal impediments
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• Private Institutes
• Online education through web
• Government Institutes/Colleges
• Conferences/Exhibitions
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• Financial assistance given for setting up ElectronicCommerce laboratories
• AICTE recommended to include Electronic Commerce
as an essential part of every technical and
management program• Conference and Exhibition on EC is organized on
regular basis
• Session on EC for CEO’s of top Indian companies is
organized during every conference
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If we consider some of the goals of businesses with regards toelectronic commerce: higher revenues through exposure toadditional customers; cost reduction; lower product cycle
times; faster customer response; and improved servicequality, we see how dramatically a company's bottom linecan be influenced with the addition of electronic commerce.A number of pioneering firms are implementing electroniccommerce solutions today and are finding new ways to save
and make money.
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Education and information on EC has a very vital role to play
specially in the developing countries where most of the players are in
SME sector. Two main challenges before us are to provide the
required numbers and improve quality to raise productivity and
moving up the value chain.
Governments jointly with private sector need to take adequate
measures for the promotion and propagation of EC to make trade
and industry competitive in the global trade
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