eidgenössische technische hochschule swiss federal institute of technology annual report 2012 of...
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Eidgenössische Technische HochschuleSwiss Federal Institute of Technology
Annual Report 2012 of the BWI Center for Industrial Management
– Logistics, Operations, and Supply Chain Management
Prof. Dr. Paul Schönsleben and Prof. Markus Baertschi
BWI
The top ranking university in continental Europe(Shanghai Jiao Tong University: Academic Ranking of World Universities) Staff members from 80 nations about 60% of the PhD-students from abroad > 60% of the professors from abroad 85% of the undergraduate students from Switzerland
21 nobel laureates - Examples: Chemistry 1939: Leopold Ruzicka Physics 1945: Wolfgang Pauli Chemistry 1975: Vladimir Prelog Chemistry 1991: Richard Ernst Chemistry 2002: Kurt Wüthrich
International University … Nationally Anchored
16 Departments
Architecture
Civil, Environmentaland GeomaticEngineering
Mechanicaland ProcessEngineering
Inf. Technologyand Electrical Engineering
ComputerScience
MaterialsScience
Biosystems Science and Engineering
Humanities,Social and
Political Sciences
Mathematics
Physics
Chemistry andApplied
Biosciences
Biology
Earth Sciences
EnvironmentalSystemsScience
Health Sciences and Technology
Architecture and Civil Engineering
Engineering Sciences
Natural Sciences and Mathematics
System-oriented Natural Sciences
Management and Social Sciences
Management, Technology,
and Economics
Organizational Structure and Position within ETH
Secretary
Martina Wenger
Production and Technical Support
Roger Cruz
Chair of Prof. Dr. Paul Schönsleben
Deputy: Prof. Markus Baertschi Lecturers
Prof. Dr. Robert Alard
Dipl.-Ing. ETH René Binkert
Prof. Dr. Li-Choy Chong
Dr. Michael Möser
Dr. Eric Scherer
Dr. Raoul Waldburger
BWI Center for Industrial Management
Professors: P. Schönsleben, Hugo Tschirky
ETH, Department of Management, Technology, and Economics (D-MTEC)
Scientific AssistantsMatthias Baldinger, Aldo Duchi, Gandolf Finke, Felix
Friemann, Philipp Hertz, Johannes Plehn, Manuel Rippel, Alexander Sproedt, Matthias Wandfluh, Olga
Willner
BWI Management Weiterbildung
Jürg Kuster (CEO), Urs Lenzi (Deputy)
Administration
Lilly Hauser, Lucienne Falorni
Scientific Auxiliary
Assistants 15 Students
Computers and
IT Network Margreth
Stammbach
Statistics on collaborators
Statistics on collaborators Our Team
Sta
tist
ics
on
co
llab
ora
tors
Statistics on collaborators Situation at the End of a Calendar Year
Sta
tist
ics
on
co
llab
ora
tors
0
10
20
30
40
50
60
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Professor Scientific personnel Technical personnel
Administrative personnel Scientific auxliary assistants
Education
Statistics on StudentsE
du
cat
ion
0
20
40
60
80
100
120
140
160
180
00/01 01/02 02/03 03/04 04/05 05/06 06/07 07 08 09 10 11 12
Students Postgraduates MTEC Postgraduates MBA ETH SCM Other attendees
Teaching StrategyE
du
cat
ion
Students Goal Result
Global thinking and acting through: methods and tools, well
established in companies with international activities
globally standardized terminology
Orientation towards practice through: large case studies directly
from companies several events together
with professionals master thesis performed in
companies in Switzerland and abroad
Use of interactive teaching methods: several “serious games” numerous interactive
teaching elements (Flash) students present and
discuss their case studies coached by assistants
Teaching Areas
Teaching process
Acquire know-how on strategic tactical operational level
Develop professional and social competencies: to organize
and lead operational business processes
for planning and control of value-adding systems
Become fully equipped for the employment market at attractive conditions
First jobs as: project leaders staff of board
members partners of start-
up businesses
In industry and service industry
Within an international and intercontinental environment
Seeking in-depth knowledge and compact teaching
Entrepreneurial decisions and fundamental concepts in Logistics, Operations and Supply Chain Management
Planning of network, location, site, and layout
Demand and resource management
ERP and SCM software systems, Industrial management methods
Statistics on Student PapersE
du
cat
ion
0
10
20
30
40
50
60
70
80
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Diploma Master theses Postgraduate theses MTEC
Postgraduate theses MBA ETH SCM Project papers / Bachelor theses
Semester papers Supervised Ph.D. dissertations
Co-supervised Ph.D. dissertations
Research
Research areas and cross-sectional areas
Res
earc
h
Production &Logistics
Management
Supply ChainManagement
Services
Asia / Emerging Markets
Risk Management
Lean & Green Product Life Cycle Management
Systems Engineering
Research ProjectsR
esea
rch
Research ProjectsR
esea
rch
0
2
4
6
8
10
12
14
16
18
20
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Ph.D. theses and small projects
Research cooperations (our share > CHF 150'000.–)
Large research cooperations (our share > CHF 500'000.–)
Research ProjectsCompetitive 3rd Party Research Money Acquired
Res
earc
h
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
ETH EU CTI Industry Long Term Average (1992-2012)
Million CHF
0.58
Competitive 3rd Party Research Money Acquired
Research Project: C-FISH Collaborative Financial Supply Chain Management
(CTI-Nr. 13857.2 PFES-ES)
TBD
Research Project: FastETO Methods and tools that support a fast and efficient engineer-to-order process (ETO) for parameterized product families
(CTI-Nr. 15021.1 PFES-ES)
intelligent systems solutions GmbH
Research Project: EcoFactory Simultaneous ecological and economical optimization of production
system (CTI-Nr. 12402.1 PFES-ES)
Researcher BWIProf. Markus Baertschi
Johannes Plehn
Alexander Sproedt
Research PartnerSwiss Federal Laboratories
for Material Science and Technology (EMPA)University of Applied Sciences (HTW) Berlin
Industry PartnerTaracell Schweiz
HUBER+SUHNER AG
Knecht & Müller AG
Chocolat Frey AGDissemination Partner
Verband der Schweizer Maschinen-, Elektro- und Metallindustrie (SWISSMEM)
Sustainable Engineering
Network Switzerland (SEN)
Effizienzagentur
Schweiz AG
BWI Management Weiterbildung
Funded by
Production System
Project Approach
Process Step
Simulation Model
Improvement Measures
Expected Project Results Holistic procedure model improving Eco-Efficiency in production systems
Development of a user-friendly software tool
1 Rough Analysis of production systems to identify process step for improvement
EcoFactory will address the following aspects to develop a unique procedure model to increase Eco-Efficiency in production systems:
Motivation and Industrial
Relevance
Overall Commercial Objective
Scientific Objectives
customers with an increasing demand for environmentally friendly products;
2 Development of an environmental and economic KPI system & assessmentof identified production step
5 Validation of identified measure in process step and feedback to production system
3 Modeling and Simulation of identified process step using a combination of DESand MFA
4 Evaluation of potential improvement measures (Technology, Production Planning & Control, Process Design) using DES and MFA
legislation by new regulations, forcing companies to reduce their emissions;
Increasing need for manufacturing companies to improve their environmental
and economic performance (Eco-Efficiency) due to altering demands from:
supply market by confronting companies with resource scarcity and increasing
energy and raw material prices.
Support manufacturing companies with a decision support process to identify optimal
improvement measures to increase the Eco-Efficiency of their production
processes
Holistic procedure model to improve Eco-Efficiency of production processes:
Comprehensive environmental and economic key performance indicator (KPI)
system
Detailed analysis of suitability of Eco-Efficiency improvement measures in
production systems
Simulation model combining Discrete Event Simulation (DES) and Material
Flow Analysis (MFA)
Figure
Environmental & Economic KPI-System2
5
3
A B C D
e.g. extrusion
1
Va
lida
tion
Fe
edb
ack
A B C D
4
A B C
Measure 1 Measure 2
Website
Commission for Technology and Innovation
(CTI-Nr. 12402.1 PFES-ES)
www.ecofactory.ethz.ch
Context After-Sales-Services (ASS) have
become a major competitive factor. Companies profited from higher profit margins, but increasing complexity and costs in world wide operations represent new challenges for Swiss companies.
Motivation and IndustryRelevance• Swiss companies are dependent on
ASS for differentiation and superior customer satisfaction.
• ASS networks become more difficult to design and operate.
• Complexity of the ASS business especially in strategic network planning and resource allocation has led do suboptimal configurations.
Overall Commercial Goal• Support decision-making in strategic
planning of ASS networks• Reduce operative costs incurred by
improving strategic planning and resource coordination
• Enhance transparency and efficiency in planning and operation
Scientific Objectives• General process framework for ASS
networks• Discrete event simulation for ASS
networks
Research Project: AsPlannedRobust planning of after-sales field service networks in the
machinery and equipment industry CTI-Nr. 12164.1 PFES-ES
Approach Research method: Systems Engineering
Expected Project Results ASS-network simulation and optimization tool Case studies and benchmarking with industry partners
After-Sales-Service Network Simulation and Optimization
ResearchersProf. Markus BaertschiGandolf Finke ([email protected] )Philipp Hertz ([email protected] )
Industry PartnersSchindler Aufzüge AGGF AgieCharmillesSiemens Schweiz AGFeintool AGHocoma AGe-switch Solutions AG
Dissemination PartnerAssociation For Services Man-agement International (AFSMI) Zellweger Management Consultants AGBWI Management Weiterbildung
funded by CTI (Innovation Promotion Agency, Switzerland)
Repair time
Location Number ST Qualifications
Travel time
Travel time
Utilisation Service level
CustomerHQ
Total utilisation Global service level
Office
Number of offices Locations Number of ST Qualifications
Travel time
Travel time
Repair timeCustomer Office
Causal relations
Performancedimensions
Service level
Response timeCost
Controllever
•Contract design•Network design
• Facility location planning• Resource allocation
•Operational process redesign
Risks
• Human failure• Machine
failure• Process risks• External risks
Research Project: GALA (EU/FP7)EU-IST-ICT 258169 Game and Learning Alliance
Res
earc
h
GaLA – Game and Learning Alliance
Publications
PublicationsP
ub
lica
tio
ns 0
10
20
30
40
50
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Refereed scientific publications Monographs Other publications
Presentations
Lectures and Presentations P
rese
nta
tio
ns
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 20120
10
20
30
40
50
Presentations to Scientific committees Other presentations
Statistics on events
Sta
tist
ics
on
eve
nts
Our Impact in the Industry
Number of companies or induviduals that contractedour services to theamount of 200 CHF andmore
0
100
200
300
400
500
600
700
2008 2009 2010 2011 2012
No. of Companies No. of Individuals
Nu
mb
er
Sta
tist
ics
on
eve
nts
Our Impact in the Industry
Extended 3rd Party Income
0
500
1000
1500
2000
2500
3000
3500
4000
4500
2008 2009 2010 2011 2012
Total Projects Total Continuing Education Total other Transfers
KC
HF
Our Impact in the IndustryBWI / ETH Zürich : Aussenwirkung nach Firmen, Jan. bis Dez. 2012Bereich Prof. Dr. Paul Schönsleben / Prof. Markus BaertschiQuelle: SAP ETH (berücksichtigt sind nur Leistungen mit mindestens 200.- Fr. Umsatz) Version
Anzahl Positionen: 1'082 Total Betrag in SFr.: 2'738'513
Anzahl Positionen Forschungsprojekt: 9 Total Forschungsprojekt: 246'990
Anzahl Positionen Beratungsprojekt: 6 Total Beratungsprojekt: 61'681
Anzahl Positionen MBA-SCM: 0 Total MBA-SCM: 0
Anzahl Positionen Seminar und Tagungen: 54 Total Seminar und Tagungen: 42'365
Anzahl Positionen BWI Man. Weiterbildung: 965 Total BWI Man. Weiterbildung: 2'320'615
Anzahl Positionen Erfa-Gruppe PIM: 4 DetailsTotal Erfa-Gruppe PIM: 21'560
Anz. Pos. Übriges (z.B. PA/DA, Lehrveranst., Verk.Doku.):44 Total (Übrige Einträge): 45'303Anzahl Zeilen (PA / DA.): 6 Total PA / DA): 10'868Anzahl Zeilen (Logistik Veranst.): 32 Total (Logistik Veranst.): 7'000Anzahl Zeilen (Entgelte Drittmittel(Herausgeber): 1 Total (Entgelte Drittmittel(Herausgeber): 15'212
Anzahl Zeilen (Verkäufe Wiss.Dokus): 5 Total (Verkäufe Wiss.Dokus): 12'223Anzahl Firmen / Institutionen: 497Anz.Firmen / Instit. (ink. Firmen von Erfa-Gruppe PIM):533Anzahl Privat Personen: 50
Datum Firmen / Institution Name Firmen / Institution Ort PLZ Land Transaktionsart Betrag in (sFr) Fonds-Bezeichnung23.04.2012 (F)ACTS VERANSTALTUNGSMGMT. GMBH DORNBIRN 6850 AT BWI Man.Weiterb. (Sem.& Tag.)2'100.00 BWI Management Weiterbildung SCH15.02.2012 AAC INFOTRAY AG WINTERTHUR 8400 CH BWI Man.Weiterb. (Sem.& Tag.)550.00 BWI Management Weiterbildung SCH24.10.2012 AARGAUISCHE KANTONALBANK RHEINFELDEN 4310 CH BWI Man.Weiterb. (Sem.& Tag.)3'150.00 BWI Management Weiterbildung SCH16.05.2012 ABB CORPORATE RESEARCH BADEN 5405 CH BWI Man.Weiterb. (Sem.& Tag.)3'150.00 BWI Management Weiterbildung SCH15.02.2012 ABB SCHWEIZ AG TURGI 5300 CH BWI Man.Weiterb. (Sem.& Tag.)1'050.00 BWI Management Weiterbildung SCH15.02.2012 ABB SCHWEIZ AG TURGI 5300 CH BWI Man.Weiterb. (Sem.& Tag.)1'050.00 BWI Management Weiterbildung SCH28.02.2012 ABB SCHWEIZ AG BADEN 5400 CH BWI Man.Weiterb. (Sem.& Tag.)680.00 BWI Management Weiterbildung SCH21.03.2012 ABB SCHWEIZ AG BADEN 5400 CH Seminar und Tagungen 440.00 A+W 06
Zusammenzug der Ergebnisse:
Positionen detailliert
www.bwi.ch:Our Customers
Excerpt of our Reference List
ABB Corporate Research Ltd, BadenABB Hochspannungstechnik AG, ZürichABB Industrie AB, Turgi Alcatel AG, Zürich
Ascom Business Systems, SolothurnBundesamt für Gesundheit, BernBundesamt für Verkehr, Bern
Canon Schweiz AG, DietlikonCargologic AG, Zürich-Flughafen
Clariden Leu, Private Banking, ZürichCredit Suisse Group, ZürichDie Schweizerische Post, BernElan Florian Weber AG, MenzikenEmmi Käse AG, Emmen
Helsana Versicherung AG, ZürichHirslanden Holding, Zürich
F. Hoffmann-La Roche AB, BaselJura Elektroapparate AG, Niederbuchsiten
Kernkraftwerk Gösgen-Däniken AG Migros Genossenschafts-Bund, ZürichNovartis Pharma, Basel Philips AG, Zürich
PricewaterhouseCoopers AG, Zürich Ringier AG, Zürich SBB AG, Bern
Schweizerische Nationalbank, Bern Siemens AG, Zürich Sony AG, Schlieren
Sunrise / TDC Switzerland AG, Zürich Swiss International Airlines, Basel Swisscom AG, Bern Synthes GmbH, Oberdorf Universität St.Gallen, St.Gallen V-Zug AG, Zug
Zurich Financial Services Group, Zürich
www.bwi.ch:Our Customers and Suppliers
Target customers:focus on lower and middle management,
mainly with technical /natural scientific background,
of industry, service industry, public sector,
particularly also from technology-oriented SME.
Suppliers:a network of about 50 independent
trainers ,
with long-standing experience in their domain and in the network.
www.bwi.ch:Our Way of Advertising
www.bwi.ch: Our Business
2008 2009 2010 2011 20120
50
100
150
200
250
300
7461 71 83 77
166142
159183 181
83 92 8499
81
212 220203
264
183
No. of Public Seminars Held No. of Public Seminar Days HeldNo. of Company-Internal Seminars Held No. of Company-Internal Seminar Days Held
Range of Seminar offered 08 09 10 11 12
Number of Public Seminars Held 74 61 71 83 77
Number of Public Seminar Days Held 166 142 159 183 181
Number of Company-Internal Seminars Held 83 92 84 99 81
Number of Company-Internal Seminar Days Held 212 220 203 264 183