eic catalogeic.ac.ae/content/frontendcontent/pdf/eic catalog 2018 - 2019.pdf · the european...

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Issue Date 31/09/2017 Revision Date 31/09/2018 Form No. EIC/CAT/001

EIC Catalog

Academic Year

2018 - 2019

Full Reference: CATALOG _Version 1_2018 Approved by: EIC College Council

Last Revision: None Date of Approval: 31th August 2018

Next Review: August 2019 Contact Person: Dr. Thouraya Labben

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Table of Contents

1 General Introduction 8

1.1 Scope 8

1.2 EIC at a Glance 8

1.3 EIC Location 8

1.4 Accreditation 10

1.5 Ownership and Governance 10

1.6 Trade Licenses 10

1.7 Awards and Recognitions 10

1.8 Abu Dhabi Emirate 10

1.9 Labor Market 11

2 Introduction to the European International College (EIC) 11

2.1 Aims & Philosophy 11

2.2 EIC Vision 11

2.3 EIC Mission 12

2.4 EIC Core Values 12

2.5 EIC Goals & Objectives 12

2.6 Organizational Chart 14

3 Academic Calendar 2017-2018 15

3.1 Undergraduate program Calendar – 2018 - 2019 15

4 Student Admission Policy 17

4.1 Undergraduate Admission 17

4.1.a Undergraduate Admission Policy 17

4.1.b Admission Terms and Conditions 17

4.1.c General Undergraduate Admission Requirements 17

4.1.d Re-admission 18

4.1.e English Language Proficiency 19

4.2 Transfer Admission Policy 19

4.2.a Evaluation Process of Transferring Credits 20

4.2.b Re- Evaluation Process and Steps Followed 20

4.2.c Re-admission 20

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4.3 Advanced Standing Policy 21

5 Academic Programs 22

5.1 Undergraduate Programs 22

5.1.a Structure of Diploma Program 22

5.1.b Structure of Associate Programs 22

5.1.c Structure of Bachelor Programs 22

5.1.d Credits and Credit Hours 22

5.1.e Course Load 22

5.1.f Independent Study Policy 23

5.1.g The Qualification Framework for the Emirates 23

5.1.h General Education Learning Outcomes 23

5.1.i Undergraduate Programs’ Learning Outcomes 24

6 Attendance Rules & Regulations 33

6.1 Absences 33

6.2 Rules of Attendance 34

7 Academic Regulations 35

7.1 Course Grading System 35

7.2 Grade Point Average 36

7.3 Computation of the Cumulative Grade Point Average 36

7.4 Grade Appeal and Change in Grade 37

7.5 Assessment and Evaluation 37

7.6 Study Time Limitation 39

8 Program Completion 39

8.1 Undergraduate Completion Requirements Policy 39

8.2 Graduate Completion Requirements Policy 40

8.3 Academic Honors 40

9 Probation, Withdrawal and Readmission 40

9.1 Academic Progress Overview 40

9.2 Academic Probation 40

9.3 Add and Drop Policy 41

9.4 Withdrawal and Suspension Policy 41

9.5 Voluntary Withdrawal 41

9.6 Enforced Withdrawal 42

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9.7 Suspension 42

9.8 Forms 42

9.9 Re-registration for courses 42

9.10 One-time Re-admission of Academically Suspended Students 42

10 Student Financial Policy 43

10.1 Payment and Refund Terms and Conditions 43

10.2 Sponsored Students Terms and Conditions 43

10.3 Scholarship and Financial Advantages Policy 43

10.4 Fees Schedule for 2017-2018 44

10.5 Payment Method 45

11 Student Disciplinary Policy 46

11.1 Student Rights 46

11.2 Student Obligations and Responsibilities 46

11.3 Discipline 47

11.4 Disciplinary Action 47

11.5 Plagiarism/Scholastic Dishonest Policy 48

11.6 Academic Integrity & Dishonesty 49

11.7 Recognition of a Violation of Academic Integrity 51

11.7.a Processing the violation 51

11.7.b Disciplinary Action 51

12 Student Grievance & Appeal Procedure Policy 52

12.1 Confidentiality 53

12.2 Reprisal 53

12.3 Processing a Grievance 53

12.4 Time Limits 54

13 Student Activities Policy 54

13.1 Overview 54

13.2 Student Initiatives and Organizations Policy 54

14 Student Rights and Responsibilities Policy 55

14.1 Access to Support Offices 56

14.2 Right of Grievance 56

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14.3 Contribution to College Governance 56

14.3.a Open Door Policy 56

14.3.b Student Council 56

14.4 Student Obligations and Responsibilities 57

14.5 Responsibility to Respect diversity 58

14.6 Responsible to Avoid Behavioural Misconduct 58

14.7 Disciplinary Action in Case of Misconduct 59

15 Student Counselling Policy 60

15.1 Student Counselling Services provided 60

15.2 Student Counselling Services Not Provided 61

15.3 Confidentiality 61

15.4 Appointment Procedures 61

16 Health and Safety Policy 61

16.1 Safety 62

16.2 Fire Extinguishers 63

16.3 First Aid Kit 63

16.4 Emergency Evacuation Procedure 63

16.5 Consideration for members with disabilities 63

17 Student Records & Information Release Policy 64

17.1 Records Policy 64

17.2 Student Information Release Policy 64

18 Student Support Services 65

18.1 Student Orientation 65

18.2 Kitchen, Restaurant and Entrainment 65

18.3 Library 65

18.4 LMS 65

18.5 Printing, Copying and Binding 66

18.6 Study Materials & Stationary 66

18.7 Computer Lab 66

18.8 Personal Counselling 66

18.9 Career Counselling and Internship placement 66

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18.9.a Internship and Career Affairs Services 66

18.10 Health Assistance and Insurance 67

18.11 “At Your Service” 67

18.12 Prayer Rooms 68

18.13 Academic Advising 68

18.14 Student Council 68

19 Scholarship and Financial Advantages Policy 68

19.1 Scholarship Policy 69

19.2 Financial Advantages Policy 69

19.3 Scholarship for Enrolled Students 70

19.4 Scholarship for New Students 70

20 EIC Faculty 70

20.1 The EIC Team 70

20.2 Faculty Overview 71

21 Courses Descriptions 71

21.1 Course Description in Hotel Management & Tourism 71

21.2 Course Description for the Associate in Business Administration 76

21.3 Course Description of the Bachelor in Business Administration 81

22 Glossary 95

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Chairman’s message

Dear student,

We would like to extend to you our warmest welcome to the European International College (EIC). In choosing

EIC you have opted for a College that cares about students and education. We are immensely proud of the fact

that EIC offers specialized courses in the fields of Hospitality & Tourism Management and Business

Administration.

At EIC you will learn about different sectors and departments of the hospitality and business industry. You will

learn important skills to be able to perform at your best in these industries and you will learn how to develop

your career in these fields. EIC also helps you to learn about yourself, your capabilities and your learning

objectives. EIC holds the opinion that education is a two-way direction. We expect an active and committed

attitude from you.

This handbook is an indispensable tool to guide you through EIC policies and procedures. It offers detailed

information on EIC, rules and regulations, and the services available for you. Furthermore, it gives you guidance

regarding your rights and responsibilities as a student of EIC.

EIC has established policies and procedures in compliance with the Commission for Academic Accreditation

(CAA) of the Ministry of Higher Education and Scientific Research. The handbook is subject to change; please

also see the final note. We would like to wish you a successful, fulfilling and enjoyable experience at EIC.

Dr. Abdulla Abduljalil Al Fahim

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1 General Introduction

1.1 Scope

This publication is the official declaration of the European International College (EIC) programs, essential

requirements, and rules. Students enrolling in the EIC are expected to abide by the rules as outlined below.

Students are further warned that charges for courses (or any other area), course requirements, and conditions

may change without notice. The EIC has the right to cancel or combine any class or section if there has been an

insufficient number of students who have enrolled for courses.

The EIC also has the right to change course content, conditions for enrolment, fees, rules, regulations, and

procedures that are to be found within this publication as the need arises. Any changes will be in line with EIC

rules, regulations and procedures and the manner in which authorization for making such changes is also made.

Every student is expected to know the regulations currently in use whether or not the student is new, or an

existing attendee. If individuals wish to interpret or explain these regulations in this publication contrary to the

statements made in this publication, they will not be taken as binding upon the European International College

(EIC). Any statement mentioned in this Catalog should not be taken in any way as an offer of contract.

EIC totally supports the provision of equal opportunities in all areas, including educationally, programmatically

and for employment for all people heedless of race, colour, sex, creed, age, marital status, national origin or

religion.

1.2 EIC at a Glance

The European International College for Management Studies (EIC) started in 2006 as the first Hotel Management

and Tourism school in Abu Dhabi, United Arab Emirates (UAE). In 2010, EIC added the diploma program in

Business Administration (Marketing and sales, Human Resources Management, Hotel Management and

Tourism). In 2013, EIC opened its BBA program in (Marketing and sales management, Human Resources

Management, Business Management and Hotel Management). EIC considers itself as unique and sees its

competitive advantage in the strong focus on the development of personal and professional skills and attitude

of its students, in addition to the teaching and learning of specific knowledge.

1.3 EIC Location

EIC is conveniently located in Al Karamah, and is easily accessible from all locations in Abu Dhabi, on as well as

off the island.

14th Street, Al Karamah, Al Rowdah Compound (Beside Tajmeel Dental Clinic) PO Box, Abu Dhabi

Email: [email protected]

Web site: www.eic.ac.ae

Facebook: https://www.facebook.com/eic.abudhabi2017

Instagram: https://www.instagram.com/europeaninternationalcollegead/?hl=en

Twitter: https://twitter.com/EICAbuDhabi?lang=en

YouTube: https://www.youtube.com/watch?v=OIEVheP-JNE

LinkedIn: https://www.linkedin.com/in/european-international-college-86b275143/

Tel no.: + 971 2 449 1450, + 971 2 642 5579

http://www.eic.ac.ae/

https://www.facebook.com/eic.abudhabi2017

https://www.instagram.com/europeaninternationalcollegead/?hl=en

https://twitter.com/EICAbuDhabi?lang=en

https://www.youtube.com/watch?v=OIEVheP-JNE

https://www.linkedin.com/in/european-international-college-86b275143/

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Location Map

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1.4 Accreditation

European International College was granted initial accreditation by the Ministry of Higher Education and

Scientific Research in August 2006. EIC was officially licensed in 2012 and it is valid till date. The first students

enrolled in Fall 2007. It is also authorized since 2016 by ADEC.

1.5 Ownership and Governance

EIC is a private college, and is owned by Dr. Abdullah Abduljalil Al Fahim, a member of a very respectable family

in Abu Dhabi (and the UAE). The Board of EIC is made up of experts and professionals of well renowned

companies in UAE. EIC is academically affiliated with Cesar Ritz Colleges Switzerland for the Diploma Hotel

Management and Tourism Program. More linkages are built, to strengthen the prospect of students to continue

their studies for Associate, Diploma and Bachelor programs.

1.6 Trade Licenses

EIC has licenses from the Abu Dhabi Commercial Chamber as well as the Department of Economic Development.

1.7 Awards and Recognitions

2014: EIC was awarded for being amongst the top 3 Best pedagogical innovation in Hospitality 2014 – Worldwide

Hospitality Award (France, Paris).

2015: EIC was amongst the top 30 hotel management schools in the world 2015 by Hotelier Middle East. Link:

http://www.hoteliermiddleeast.com/23011-top-30-hotel-management-schools-in-the-world-2015/6/)

2015: Listed among the 2015 World’s top 50 Hospitality Colleges by CEO WORLD Magazine. Link:

http://ceoworld.biz/2016/03/04/top-50-hospitality-hotel-management-schools-world-2015

1.8 Abu Dhabi Emirate

Abu Dhabi is a very fast developing country. The country is part of the United Arab Emirates (UAE). Abu Dhabi

being the capital of the UAE, has a very diverse population, and it should not come as surprise that this city is a

very attractive city to live and study in.

Abu Dhabi is certainly a very exciting city, rich in historical and cultural heritage. A period spent in Abu Dhabi

can also represent an extremely good investment in the future, as well as being an enjoyable and stimulating

experience. Living and studying in Abu Dhabi will bring you the benefits of international exposure in a fast-

growing capital. This experience will open doors to future employment in an international setting.

http://www.hoteliermiddleeast.com/23011-top-30-hotel-management-schools-in-the-world-2015/6/

http://ceoworld.biz/2016/03/04/top-50-hospitality-hotel-management-schools-world-2015

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The next few years will see numerous development projects in and around Abu Dhabi, which include luxury

residential and resort communities in the emirate’s coastal areas, shopping malls and hypermarkets and low,

mid to high-income residential communities within the main island and the new self-contained communities.

Developments in neighboring islands likewise engender the construction of several infrastructure projects,

mainly bridges, to facilitate transportation and to encourage businesses and consumers to invest in these

properties.

The drive to make Abu Dhabi a prime tourist attraction not only in the UAE but for the entire GCC and beyond

is underwritten by the creation of the Abu Dhabi Tourism and Culture Authority (TCA), which is tasked to

promote the Abu Dhabi.

For more information about Abu Dhabi, please visit:

Abu Dhabi Tourism Authority http://www.exploreabudhabi.ae

Time Out Abu Dhabi http://www.timeoutabudhabi.com

UAE Government http://www.government.ae/gov/en/index.jsp

For (business) news in the UAE, you can visit:

www.uaeinteract.com

www.ameinfo.com

In general, it is very easy to find proper information to find your way through Abu Dhabi (and the wider region

of the UAE and the Gulf), and its international and dynamic social and business environment.

1.9 Labor Market

It is obvious that in a fast-growing economy there is a great need for trained and qualified staff in business and

tourism. It is EIC’s mission to be one the leading boutique educational institutions to train and develop young

professionals to enter highly dynamic and international scenery.

2 Introduction to the European International College (EIC)

2.1 Aims & Philosophy

The principal aim of EIC is to prepare students for a successful career in the areas of Hotel Management &

Tourism, and Business Administration. EIC stresses professional excellence. The concept of professional

excellence goes beyond obtaining professional knowledge. EIC places strong emphasis on skills development

and building a proper attitude. Embedding hospitality excellence in business education is the key thrust of EIC.

2.2 EIC Vision

To be one of the leading educational institutions in the Gulf Region in training young people to become

successful professionals. EIC offers an academic environment designed to give students the knowledge, research

environment and training skills necessary to face global professional careers challenges in hospitality and

business community.

http://www.exploreabudhabi.ae/

http://www.timeoutabudhabi.com/

http://www.government.ae/gov/en/index.jsp

http://www.uaeinteract.com/

http://www.ameinfo.com/

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2.3 EIC Mission

EIC mission is to provide excellence in hospitality and business education and to advance in the United Arab

Emirates and beyond by promoting innovation and excellence in education, equip our students with the best

platform to enhance their leadership and career opportunities in the fields of business and hospitality and

sustain an environment of ethical scientific research, innovation and discovery that creates new knowledge and

opportunities for economic development and diversification, as well as improved quality of life in the

communities we serve.

2.4 EIC Core Values

Excellence

A member of the EIC community is characterized by excellence. Student, faculty and staff perform competently

to their fullest potential, thus rewarding the EIC community with notable achievements in all fields of endeavour.

The EIC community cultivates a campus environment committed to a distinctive culture of excellence in

academics, service and other facets of life.

Integrity

A member of the EIC community is characterized by integrity. Full development of integrity and morality is

among the primary purposes of EIC as a higher educational institution. Thus, EIC steadfastly promotes and

adheres to a set of guiding principles and a code of conduct which are integrated into the curriculum, academic,

programs and management policies and instilled in all members of the EIC community. It provides a good

foundation for responsible conduct of lives.

Creativity

A member of the EIC community is characterized by creativity. EIC provides a learning environment that

encourages creativity and innovation. EIC community builds an organizational culture which influence creativity

and innovation. Thus, EIC produces creative professionals contributing to the advancement of organizations,

communities and the bigger society

2.5 EIC Goals & Objectives

In fulfilling its purpose, EIC has the following major goals and related objectives:

Goal 1:

To provide a higher education opportunity for men and women of all cohort groups to study and specialize in

hotel management & tourism and business administration

Objectives:

To offer a choice in Diploma/Associate programs, and Bachelor programs to prepare for academic and

professional success in hospitality & tourism and business administration, through the development of

knowledge, skills, and competences as required by the respective fields.

1.1. To welcome and support full-time as well as part time students.

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1.2. To engage local high schools, the local community and the respective industry to create awareness of higher

educational opportunities at EIC.

Goal 2:

To ensure high quality education and to equip its students with the knowledge, research environment and

training skills to cooperate with the challenges of their professional careers in hotel management & tourism and

business administration.

Objectives:

2.1. To recruit and retain highly motivated students, and offer excellence in education, training, and services.

2.2. To attract and retain experienced and qualified faculty members, with academic and industry expertise.

2.3. To foster excellent relationships with the industry to create opportunities for real-life learning opportunities

and provide career support for students in different stages of their studies.

2.4. To foster excellent relationships with academic partners to keep up with international standards of higher

education.

2.5. To develop research academic and applied research capabilities and provide a dynamic learning

environment for students and staff by inducing learning through research.

Goal 3:

To maintain a high level of student, faculty, and staff satisfaction with respect to campus facilities, campus

atmosphere, academic support services and the institution’s policies, procedures and operations.

Objectives:

3.1. To provide high quality educational environment, training facilities, and support services on campus.

3.2. To create a campus culture which is safe, welcoming and supporting, and which promotes strong personal

concern for the wellbeing and success of all staff and students.

3.3. To engage in quality assurance activities and implement corrective measures to enhance and improve our

programs, resources, facilities, and services.

Goal 4:

To contribute to the economic, social and cultural development of Abu Dhabi in particular, and the United Arab

Emirates and the Gulf Region in general.

Objectives

4.1. To keep track with the fast development of the hospitality and business communities, in Abu Dhabi in

particular, and in the UAE and the Gulf Region at large.

4.2. To supply labour market with young professionals with the adequate knowledge, smart skills, and

competences needed by the industry.

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4.3. To sustain and improve the quality of community engagements by cultivating openness, tolerance and

respect for differences, to stimulate interaction and creativity, and to develop and execute innovative ideas

that serves our communities.

2.6 Organizational Chart

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3 Academic Calendar 2017-2018

3.1 Undergraduate program Calendar – 2018 - 2019

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*Courses for previous batches will be offered when available

*Islamic Holidays are subject to change due to Hijri Calendar

*In the event of loss of teaching days due to unscheduled closing, the teaching semester(s) may be extended

into the Study and Examination period(s).

*EIC reserves the right to alter the dates stated herein, whenever required.

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*EIC organizes several activities and events during the year. These will be announced during the year.

*EIC students participate in annual events in Abu Dhabi. Those events might coincide with classes or holidays.

*EIC aims to keep up with the Abu Dhabi event calendar, and to facilitate where ever possible.

*EIC students participate in a Leadership Program. This Program is taken in addition to the Regular Academic

Program. It is scheduled every week and consists of guest lectures, field visits, workshops and training

4 Student Admission Policy

4.1 Undergraduate Admission

4.1.a Undergraduate Admission Policy

European International College (EIC) intake policy for all Undergraduate Programs allows applicants to be

admitted to EIC as following:

• Fall Semester of Each year

• Spring Semester of Each year

• Summer Semesters of Each year

In order to be admitted to European International college undergraduate programs, the following documents

must be submitted to the Admission and Registration Unit as per the deadlines mentioned in the Academic

Calendar

4.1.b Admission Terms and Conditions

• All programs offered by EIC are accredited by the Ministry of Education, Higher Education Affairs in the

United Arab Emirates.

• Applicants are admitted based on their qualifications as approved by Ministry of Education, Higher

Education Affairs.

• Applicants are encouraged to apply prior to the deadline mentioned in the Academic Calendar to EIC.

Last week for submitting application for new students is one week after the add/drop week schedule.

• Students are granted admission for the specific semester for which they apply and, if they fail to join

that semester, they will have to follow a new admission procedure the next semester, unless otherwise

advised by the EIC admission and registration Unit.

• The language of instruction for all taught programs at EIC is English; proficiency in English language both

oral and written is an important factor in determining the success of the student in the EIC.

• European International College (EIC) has the right to reject admission if applicants provide forged

documents to claim eligibility for admission. EIC also reserves the right to deny a request for readmission

from a student with a history of deception.

• For transfer student please refer to Admissions requirement section.

4.1.c General Undergraduate Admission Requirements

• A completed Admission application form. (All parts of the application form must be carefully completed.)

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• Attested copies of High School’s certificate and transcripts as approved by the Ministry of Education,

Higher Education Affairs;

• Students who obtained their secondary school certificates from outside the UAE have to meet the

minimum admission requirements set by the UAE Ministry of Higher Education and Scientific Research.

Their credentials must be certified by the Ministry of Education, the Ministry of Foreign Affairs, and the

UAE Embassy in the country of origin. Only subjects classified as academic will be accepted for admission

consideration.

• Six recent passport photos

• Valid copy of Applicant’s Passport and Valid Residence Visa copy (for expats only)

• UAE National ID (all nationalities)

• TOEFL score of at least :( Paper based minimum of 500, computer-based minimum of 173, & IBT

minimum score of 61), EMSAT score of 1100 or an IELTS minimum score of 5.0 for undergraduate

admission. At the time of admission, the English test has to be up to date with less than 2-years validity.

• Exception for a native speaker of English who has completed his/her undergraduate education in an

English-medium institution and in a country where English is the official language.

• Student not having English proficiency test will be given a conditional admission for one semester. The

student is allowed to register for maximum 15 credits from offered general education courses only. EIC

may offer intensive English course depending on the number of students in order to reinforce their

English proficiency. This does not exempt student from providing the required recognized English

Proficiency Test score by the end of the first semester. Student who fail to submit the required English

Proficiency Test score by the end first semester is not authorized to register the coming semester unless

he/she provides the above.

• A non-refundable application fee of 300 UAE Dirham

• For Transfer Applicants: an attested college/university transcript and diploma, with full course

descriptions

4.1.d Re-admission

• Any student who voluntarily withdraws and did not register for one (1) academic year is required to

apply for Re-admission and pay Re-admission fee. The amount is 315 AED (VAT included) for all majors.

• Any student who is dismissed due to academic deficiency is not allowed to register for 1 academic year

in the same major. Any student who wishes to re-admit must re-apply as a new student.

• Students who have earned credits at other institutions or universities and wish to have that earned work

evaluated for transfer credits must provide an official transcript(s) to the Admissions and Registration

Unit.

• All students must meet G.P.A. minimums for transfer purposes and all deadlines set by EIC.

• In making decisions on those applying for readmission, these guidelines will be used as the basis for

further action:

▪ Any student who withdraws willingly from the European International College and is held in

good standing with a cumulative G.P.A. of 2.00 or better at EIC will be given approval for

readmission. Subject to the course offering.

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▪ If the student has not increased his/her cumulative GPA to 2.00 or better up to the remaining

number of probations – giving that the maximum number of probations is 3 by the end of the

period of reinstatement, the student will be dismissed without any opportunity for appeal.

▪ Students who decide to leave EIC voluntarily while on second academic probation may be

restored to their places but only under the above conditions. Subject to the course offering.

▪ Students who have been granted an official leave of absence may resume their studies without

applying for readmission. Subject to the course offering.

4.1.e English Language Proficiency

To complete the requirements for admission, applicants must have an English language proficiency test score in

order to place them in an appropriate course. Applicants may be placed in either non-credit English courses or

undergraduate credit courses depending on their proficiency in English.

The following guidelines have been developed:

1. All students must take an English language proficiency test unless they present an official certificate of

English proficiency on an international standardized test indicating that the score meets the required

level for their program of study approved by the Ministry of Education, Higher Education Affairs, UAE.

2. If the English language proficiency test results were achieved by the student without having the pass

grade that is required, he will be allowed to register for only one semester, under a condition to provide

the required score on the following semester immediately.

3. Applicants with an EMSAT score of 1100, TOEFL minimum score 500, or IELTS minimum score 5.0, or

equivalent can register for all undergraduate programs.

4. English language scores are only valid for two academic calendar years

5. A native speaker of English who has completed his/her undergraduate education in an English- medium

institution and in a country where English is the official language will be exempted from providing the

English proficiency test certificate.

6. Transfer students who are applying to EIC who have accomplished a degree, should provide a true copy

of a valid (less than 2-year validity at the time of his/her admission at the previous university) and

recognized English proficiency letter (for scores, refer to the new student admission requirements) from

the previous college/university. In addition, the student has to provide a true copy of the corresponding

results.

4.2 Transfer Admission Policy

Applicants transferring from institutions of higher education may be considered for admission subject to the

following conditions as indicated in Ministry of Education, Higher Education Affairs Standards:

• EIC is following the Ministry of Education, Higher Education Affairs standards 2011 transfer policy.

• It is applicants’ responsibility to provide all attested previous transcripts and diploma with course

description to the admission and registration unit for credits transfer evaluation

• EIC may accept re-evaluation of transfer credits for a fee of AED 300 after students join EIC only after

one semester.

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• Transferred courses will be approved by the Director of Academic Affairs and the Registrar; courses for

transfer credits count towards EIC degree requirements.

• If applicant attended more than one institute prior to applying to EIC, applicant must provide separate

attested transcripts & course description for transfer credit evaluation.

• The maximum number of courses to be transferred is 50% of the concerned program.

• Transferred courses must be minimum of CGPA 2.00 for students transferring to the same major and if

below, the student should transfer to a different major.

4.2.a Evaluation Process of Transferring Credits

Students Applying to EIC must submit:

• Official transcript with full course description from the previous university/college to admission and

registration unit with the attestation of the Ministry of Education, Higher Education Affairs, UAE.

• Student details should be documented in EIC transfer credit form by the Admission staff.

• Forms are centralized within the Registrar.

• All forms will be sent directly to the Director of Academic Affairs for course transfer approval

• Upon approval by the Director of Academic Affairs, the Admission and Registration Unit will

communicate with the students on the final outcome.

4.2.b Re- Evaluation Process and Steps Followed

This procedure is applicable only after one semester following the admission of transferred students to EIC:

• The student approaches the Registrar to fill -in the Re-Evaluation Form against a non-refundable fee of

AED 300.

• In the Request Form the student will record all courses he/she believes that need or can be transferred.

• Requests forms are sent to the Director of Academic Affairs for re-evaluation and approval.

• Upon approval by the Director of Academic Affairs, the Registrar will communicate with the students on

the final outcome.

The admission requirements for a transfer student are the same as the requirements for a new student except

for English proficiency. Students should provide a true copy of a valid (less than 2-year validity at the time of

his/her admission at the previous university) and recognized English proficiency letter (for scores, refer to new

student admission requirements) from the previous college/university. In addition, the student has to provide a

true copy of the corresponding results.

4.2.c Re-admission

• Any student who voluntarily withdraws and did not register for one (1) academic year is required to

apply for Re-admission and pay Re-admission fee (fee depends on the major).

• Any student who is dismissed due to academic deficiency is not allowed to register for 1 academic year

in the same major. Any student who wishes to re-admit must re-apply as a new student.

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• Students who have earned credits at other institutions or universities and wish to have that earned work

evaluated for transfer credits must provide an official transcript(s) to the Admissions and Registration

Unit.

• All students must meet G.P.A. minimums for transfer purposes and all deadlines set by EIC. in making

decisions on those applying for readmission, these guidelines will be used as the basis for further action:

▪ Any student who withdraws willingly from the European International College and is held in

good standing with a cumulative G.P.A. of 2.00 or better at EIC will be given approval for

readmission. Subject to the course offering.

▪ If the student has not increased his/her cumulative GPA to 2.00 or better up to the remaining

number of probations – giving that the maximum number of probations is 3 by the end of the

period of reinstatement, the student will be dismissed without any opportunity for appeal.

▪ Students who decide to leave EIC voluntarily while on second academic probation may be

restored to their places but only under the above conditions. Subject to the course offering.

▪ Students who have been granted an official leave of absence may resume their studies without

applying for readmission. Subject to the course offering.

4.3 Advanced Standing Policy

The level of credits granted for any previous study credential shall be determined by the Director of Academic

Affairs, in consultation when needed, with the relevant faculty member against which the credit is being sought.

Courses that can/cannot be considered for advanced standing are:

- Courses successfully completed at other UAE recognized (accredited) institutions.

- Course completed at other overseas recognized (accredited) institutions.

- Courses from British ‘A’ Levels or from the International Baccalaureate level are not considered for this

purpose.

The College may grant advanced standing credit for student’s prior learning and previous credentials, provided

that they meet the requirements and rules and regulations for credits recognition, and any conditions that have

been approved by licensing and accrediting body.

- Advanced standing credit will be considered only for those courses in which the applicant has achieved

a minimum GPA of 2.0 or a “C” grade has been awarded.

- Advanced standing credit may not exceed 50% of the total program credits.

A student must apply formally in written Advanced Credit Standing Evaluation to the Director of Academic Affairs

through the Admission and Registration Unit. The student has at the same time provide all documentary

evidence in original forms in support of their application (e.g. transcripts, degrees, etc.). When applying a fee of

300 AED is charged.

The Director of Academic Affairs will provide a written feedback within 10 working days, advising on the status

of the application.

22


Each application is evaluated on a case-by-case basis. All students must submit their application for advanced

standing credits evaluations within he first semester of their admission to the college.

The student has the right to apply for Advanced Standing Credit Re-evaluation of additional documentary

evidence in original forms are provided. When applying for re-evaluation the student will be charged 300 AED.

5 Academic Programs

5.1 Undergraduate Programs

EIC offers a Diploma Program in Hotel Management & Tourism, and Associate Degree Programs in Human

Resources Management and Marketing as well as Bachelor Degrees Programs in Business Administration (4

majors) Human Resources Management, Marketing and Sales, Management and Hotel Management and

Tourism.

The academic year consists of two 16-week semesters, exclusive of time fixed for orientation and holidays and

a 6-week summer course.

5.1.a Structure of Diploma Program

The Diploma Program consist of 5 semesters including an internship semester. They contain 22 courses and 1

internship. Each course semester lasts for 16 weeks. The internship semester lasts for 4 to 6 months. It is offered

in partnership with Cesar Ritz Colleges (Switzerland). Students receive a degree from EIC and well as one from

EIC partner.

5.1.b Structure of Associate Programs

The Associate Programs consist of 5 semesters. They contain 20 courses and 1 internship (21 courses). Each

course semester lasts for 16 weeks.

5.1.c Structure of Bachelor Programs

The Bachelor Programs consist of 8 semesters. The BBA Hotel Management and Tourism programs includes

additional semester for a 6-month internship. All BBA programs encompass an internship of 200 hours. BBA

programs contain 39 courses and 1 internship (40 courses). Except the BBA in Hotel Management and Tourism

contains 38 courses and 2 internships (40 courses). Each course semester lasts for 16 weeks.

5.1.d Credits and Credit Hours

Courses are calculated in credits. Each course carries 3 credits which are awarded after the successful

completion of that course. A full BBA program is 120 credits. Except BBA in hotel and tourism management has

126 credits. Diploma in Hotel Management and Tourism programs is 69 credits and associate programs are 63

credits. Credit hours usually equal the number of hours spent in class per week. One credit hour is usually one

hour of lecture given weekly for a minimum of sixteen weeks. Practical work takes more hours per week. Each

course syllabus explains the amount of credits and credit hours.

5.1.e Course Load

EIC semesters consist of a minimum of 2 courses and a maximum of 6 courses, or 6 to 18 credits. EIC has a set

curriculum. There are no elective courses for Diploma Programs, Associate Programs and BBA in Hotel

23


Management and Tourism. Students are scheduled according to the semester in which they are in. The assigned

semester determines which and how many courses the student will take.

5.1.f Independent Study Policy

1. The college does not encourage students to take courses as independent study. However, students may

be allowed to take up to 9 credits hours for an entire Bachelor degree and 6 credit hours for an Associate

or Diploma degree.

2. The only reason to allow student to take a course as an independent study is only when the course is

not offered and not taking it may delay the student graduation. As such this situation, may occur only

during the last 2 – 3 last semesters left for graduation. Independent studies are approved by the College

Dean. If other exceptions, they have to be documented and approved by the College Dean.

3. Students who are taking courses as independent study are ensured with adequate student supervision

and compatibility in course content and assessment methods. Student will be provided with all course

materials (handouts, readings, activities, etc.).

4. An independent study course involves one-on-one interactions between a student and a faculty

member. This interaction is documented in a log-in sheet to track time of direct supervision through

sessions between student and faculty.

5. A tuition fees of a course taken as independent study are similar to a normal course. As such drop/add

rules and refund policies are similar to a regular course.

5.1.g The Qualification Framework for the Emirates

The undergraduate programs (Bachelor, Diploma and Associate programs) have been aligned with the National

Quality Framework of the Emirates. The QF Emirates is the UAE’s national Qualifications Framework (termed

the “Qualifications Framework for the Emirates” (QFE) to distinguish it from other countries). The QFE

Framework also provides detailed information on the level of knowledge, skills, and competencies required of

graduates in the UAE. The specific levels of learning attained by EIC graduates in the QFE Framework are mapped

against the appropriate QFE levels.

5.1.h General Education Learning Outcomes

All EIC academic programs are a combination of General Education (GED) courses, Core courses and

specialization courses. General Education courses aim at adding breadth to students’ intellectual

experience. Students must attain knowledge and competency equivalent to completing courses in areas like:

- Languages

- Humanities or arts

- Natural sciences

- Information technology or mathematics

- Social or behavioral sciences

The learning outcomes of the General Education Program are the following:

- PLO1: to communicate effectively in order to express personal views about local and global issues

using various interfaces (oral, written, and interactive).

24


- PLO2: to discuss practices and challenges from an environmental sustainability, ethical and social

responsibility perspective.

- PLO3: to apply quantitative methods and technological tools to solve business and real-life problems.

- PLO4: to interpret quantitative and qualitative information in order to develop his basic problem-

solving skills in business and life situations.

5.1.i Undergraduate Programs’ Learning Outcomes

Interaction - PLO1

PLO1.1 PLO1.2

Communicate effectively information to various public using oral and written tools Identify ways to cooperate with others in a professional way

Critical thinking - PLO2

PLO2.1 PLO2.2 PLO2.3 PLO2.4 PLO2.5 PLO2.6

Identify problems and solutions in the business environment Collect relevant quantitative and qualitative business data and tools for research Compare and contrast alternative solutions and recommend the most appropriate Apply quantitative and mathematical tools for problem solving Define and describe the fundamentals of accounting, finance and economics applied to business environment Identify and demonstrate the influence of social, natural & humanities science in the business environment

Ethics - PLO3

PLO3.1 PLO3.2

Define the basics of ethics in the business environment Identify and analyze business ethics problems in the business environment

Technology - PLO4 PLO4.1 PLO4.2

Define and apply IT technologies in the business environment Apply technology solutions to improve business productivity and operations

Marketing and sales major

- PLO6

PLO6.1 PLO6.2 PLO6.3 PLO6.4

Describe marketing principles through market and consumer analysis and define the function of marketing in organizations Conduct and design marketing research and use collected data to generate solutions Illustrate the role of marketing and sales in various domain including retailing and identify the role of new technologies in marketing application Apply marketing principles for analyzing, planning and recommending strategic and tactical decisions in domestic and international environment Apply theories and practices in managing sales in challenging environment

25


PLO6.5

HRM major – PLO7 PLO7.1 PLO7.2 PLO7.3 PLO7.4

Describe the human resource management principles and role in organizations Apply Human resource management techniques to identify problems and challenges in HR operation system and suggest solutions Collect and analyze HR information and data for decision making Apply HR principles for analyzing, planning and recommending strategic and operational plan for HR activity

Management major –

PLO8

PLO8.1 PLO8.2 PLO8.3 PLO8.4

Define and describe basic principles of management for different size of organizations Describe and compare the impact of individuals and groups attitudes on the management system Understand and identify policies and practices in management and Build leadership skills for strategic management Analyze and compare the various challenges that impact the management activity with a focus on the international forces

Internship – PLO9 PLO9

Effectively apply his/her knowledge and skills in the professional environment

Hotel Management and

Tourism - PLO10

PLO10.1 PLO10.2 PLO10.3 PLO10.4

Describe the menu planning and operation management process followed in restaurants and hotels Apply the principles of food production and function sheets to plan and design events and catering functions Analyze the various customer relationship methods and marketing applications used in the hotel and tourism industry Illustrate the importance of managing operations, critical thinking and problem-solving skills in hotel case scenarios and operations.

BBA in Management

Semester Code Course Title Prerequisites Cr. H.

Sem

este

r 1

GE 111 English 1 TOEFL 500 or IELTS 5 3

26



GE 102 Islamic Studies None 3

BUS 100 Principles of Management None 3

GE 103 Mathematics None 3

BUS 101 Introduction to Accounting None 3

Sem

este

r 2

GE 101 Business Software None 3

GE 104 Critical Thinking None 3

GE 105 Environmental Studies None 3

GE 202 Basic Statistics GE 103 3

BUS 200 Managerial Accounting BUS 101 3

Sem

este

r 3

GE 112 English 2 GE 111 3

BUS 204 Business Statistics GE 202 3

BUS 201 Introduction to Economics None 3

BUS 202 Business Information Systems BUS 100, GE 101 3

BUS 205 Macroeconomics BUS 201 3

Sem

este

r 4

GED 203 General Psychology None 3

GBM 300 International Business BUS 205 3

BUS 203 Principles of Marketing None 3

GBM 301 Negotiation and Conflict Resolution BUS 100 3

BUS 304 Quantitative Decision Making BUS 204 3

Sem

este

r 5

GED 300 UAE Culture and Society None 3

BUS 300 Financial Analysis BUS 200 3

BUS 301 Business Law BUS 100 3

BUS 302 Operations Management BUS 100, BUS 204 3

BUS 303 Human Resource Management BUS 100 3

Sem

este

r 6

GBM 400 Quality Management GBM 300, BUS 304 3

Free Elective 1 3

GBM 401 Entrepreneurship BUS 205, GBM 300 3

Free Elective 2 3

BUS 305 Organizational Behaviour BUS 100

27


Semester Code Course Title Prerequisites Cr. H. Se

mes

ter

7

BUS 400 Management and Strategy BUS 302, BUS 303, BUS 304 3

BUS 410 Business Research Methods BUS 100, BUS 204 3

GBM 404 Leadership GBM 401 3

GBM 402 Project Management GBM 400 3

GBM 405 International Management GBM 401, GBM 400 3

Sem

este

r 8

GBM 410 Capstone Project on Management GBM 400 3

GBM 420 Internship Complete Min 105 Cr. Hr. 3

GBM 403 Change Management GBM 400 3

Free Elective 3 3

Free Elective 4 3

Total 120 Credits

BBA in Hotel and Tourism Management


Sem

este

r 1



FSO 114 Food Service Operations and

Showmanship None 3

FPO 115 Food Production Operation & Food

Safety None 3

- Extra: English None -

Sem

este

r 2

HTT 113 Introduction to Hospitality

Management None 3

FRO 116 Introduction to Front Office Operations None 3


BSA 122 Business Software Application 2 GE 101 3

BEV 124 Beverage Management None 3

EVM125 Event Management FSO 114, FPO 115 3

INT 131 Internship FSO 114, FPO 115, FRO

116, Min CGPA 1.8 3

Sem

este

r 3

BET 123 Business Ethics INT 131 3

28



LAN 141 French 1 None 3

ACC 144 Introduction to Hospitality Accounting None 3


FAC 114 Facilities Management None 3

RDM145 Rooms Division Management FRO 116 3

Sem

este

r 4

FBM146 Food & Beverage Management FSO 114, FPO 115, BEM

124, MKT 143, ACC 142 3

LAN 151 French 2 LAN 141 3


HSU 153 Hospitality Supervision HTT 113 3

HMS154 Hotel Management Simulations FRO 116, RDM 145, BUS

203, ACC 142 3

GTT 156 Global Tourism & Tourism Trends HTT 113 3

Sem

este

r 5


GE 203 General Psychology None 3


HTT 200 Food & Menu Planning BEV 124 3

HTT 201 Customer Service Management HTT 113 3

Sem

este

r 6


BUS 301 Business Law GE 111/ BUS 100 3

HTT 202 Restaurant Operations Management FPO 115 3

HTT 300 Food Production Management FBM 146 3

BUS 303 Human Resource Management GE 111/BUS 100 3

Sem

este

r 7


HTT 301 Hotel Event and Convention

Management HSU 153 3

HTT 302 Banquet and Catering Management HTT 300 3

BUS 305 Organizational Behaviour GE 111/BUS 100 3

HTT 400 Hotel Sales and Marketing BUS 203 3

Sem

este

r 8

HTT 401 Financial Analysis in Hotels ACC 142 3

29



HTT 402 International Cuisine HTT 302 3

HTT 405 Capstone Project on Hotel

Management

HTT 202, HTT 301, HTT

400 3

HTT 406 Internship in Hotels Management &

Tourism End of semester 3

Total 126

Credits

BBA in Marketing and Sales


Sem

este

r 1






Sem

este

r 2






Sem

este

r 3






Sem

este

r 4


MAR

300

Consumer Behaviour BUS 203 3

MAR

301

E Commerce and E Business BUS 203, BUS 202 3

MAR

302

Services and Retail Marketing BUS 203 3


Sem

este

r 5






Sem

este

r 6

MAR

400 Integrated Marketing Communications MAR 300, MAR 302 3

MAR

401

Sales Management MAR 300 3

MAR

402

Marketing Research BUS 401, MAR 300 3



BUS 400 Management and Strategy BUS 302, BUS 303,

BUS 304

3

30



Sem

este

r 7


MAR

405

Strategic Marketing Management MAR 402 3

MAR

404

International Marketing MAR 301 3 Free Elective 1 3

Sem

este

r 8

MAR

410

Capstone Project on Marketing MAR 405 3

MAR

420

Internship Complete Min 105 Cr.

Hr.

3 Free Elective 2 3 Free Elective 3 3 Free Elective 4 3

Total 120

Credits BBA in Human Resources Management

semester Code Course Title Prerequisites Cr. H.

Sem

este

r 1






Sem

este

r 2






Sem

este

r 3






Sem

este

r 4


HRM

300

UAE Labour Law BUS 100 3

GBM

301

Negotiation and Conflict Resolution BUS 100 3



Sem

este

r 5

HRM

402

Training and Development HRM 300 3





Sem

este

r 6

HRM

400

Recruitment and Selection HRM 300 3

HRM

401

HR Information Systems HRM 300 & BUS 202 3

HRM

404

Special Topics in HR HRM 301 3



Sem

este

r

7

BUS 400 Management and Strategy BUS 302, BUS 303,

BUS 304

3


HRM

410

Capstone Project on HR BUS 303 3

31


semester Code Course Title Prerequisites Cr. H.

HRM

403

Performance and Compensation

Management HRM 300 3

Free Elective 1 3

Sem

este

r 8

HRM

405

Strategic Human Resource

Management

BUS 400, HRM 400,

HRM 402, HRM 403 3

Free Elective 2 3

HRM

420

Internship Complete Min 105 Cr.

Hr.

3 Free Elective 3 3 Free Elective 4 3

Total 120

Credits Associate Degree in Marketing

Semester Course

Code

Course Title Prerequisites Cr. H

GE 111 English 1 TOEFL 500 or IELTS 5.0 333

GE101 Business Software None 3

GE102 Islamic Studies None 3

GE103 Mathematics None 3


Sem

este

r 2

GE104 Critical Thinking None 3




BUS 203 Principles of Marketing BUS 201 3

Sem

este

r 3

GE105 Environmental Studies None 3 BUS 201 Introduction to Economics BUS 100 3

BUS 202 Organizational Behaviour BUS 100 3

MAR202 Consumer Behaviour BUS 203 3

BUS 204

Management Information

Systems

BUS 100 &GE 101

3

Sem

este

r 4

MAR203 E-Commerce and E-Business BUS 203 &GE 101 3

MAR204 Marketing Management BUS 203 3

BUS 205 Financial Management BUS 101 3

MAR206 Integrated Marketing Communications BUS 203 3

BUS 210

Internship 36 Cr. Hr. Co-Requisite:

9 cr. Hr. Specialization

Courses

3

Sum

mer

Sem

este

r

MAR205

Capstone Project on Marketing

51 Cr. Hr. Co-Requisite:

12 Cr. Hr. Specialization

Courses

3

Total 63 Credits

32


Associate Degree in HRM

Semester Course

Code

Course Title Prerequisites Cr. H

Sem

este

r 1

GE111 English 1 TOEFL 500orIELTS 5.0 3

GE101 Business Software None 3

GE102 Islamic Studies None 3

GE103 Mathematics None 3


Sem

este

r 2

GE104 Critical Thinking None 3




BUS 201 Introduction to Economics BUS 100 3

Sem

este

r 3

GE105 Environmental Studies None 3 BUS 203 Principles of Marketing BUS 201 3

BUS 202 Organizational Behaviour BUS 100 3

HRM 201

UAE Labour Law and

Negotiation Skills

BUS 100

3

BUS 204 Management Information

Systems

BUS 100 &GE 101 3

Sem

este

r 4

BUS 205 Financial Management BUS 101 3

HRM 202 Human Resource Management BUS 100 3

HRM 203 Recruitment, Compensation and Training BUS 205

3 HRM 204 HR Information Systems BUS 205 &GE 101 3

BUS 210

Internship

36 Cr. HrCo-Requisite:9

cr. Hr. Specialization

Courses

3

Sum

mer

Sem

este

r

HRM 205

Capstone Project on HR

51 Cr. Hr. Co-

Requisite:12

Cr. Hr. Specialization

Courses

3

Total 63 Credits

Diploma in Hotel Management and Tourism

Semester Course

Code Course Title

Prerequisites Cr. H.

Sem

este

r 1


BSA 112 Business Software Applications 1 None 3

FSO 114 Food Service Operations and

Showmanship

None 3

33


Semester Course

Code Course Title

Prerequisites Cr. H.

FPO 115 Food Production Operation & Food

Safety

None 3

Sem

este

r 2

BEM 124 Beverage Management* None 3

HTT 113 Introduction to Hospitality Management None 3

FRO 116 Introduction to Front Office Operations GE 111 3


BSA 122 Business Software Application 2 None 3

EVM 125 Event Management* FSO 114, FPO 115 3

Sem

est

er 3

INT 131 Internship FSO 114, FPO 115, FRO

116, Min CGPA 1.8 3

Sem

este

r 4

BET 123 Business Ethics* INT 131 3

LAN 141 French 1 None 3

ACC 142 Introduction to Hospitality Accounting None 3

MKT 143 Introduction to Marketing None 3

FAC 144 Facilities Management None 3

RDM 145 Rooms Division Management* FRO 116 3

Sem

este

r 5

FBM 146 Food & Beverage Management* FSO 114, FPO 115, BEM

124, MKT 143, ACC 142

3

LAN 151 French 2 LAN 141 3

ICS 152 Islamic & Intercultural Studies None 3

HSU 153 Hospitality Supervision HTT 113 3

HMS 154 Hotel Management Simulations FRO 116, RDM 145, BUS

203, ACC 142

3

GTT 156 Global Tourism & Tourism Trends HTT 113 3

Total 69 Credits

6 Attendance Rules & Regulations

6.1 Absences

EIC students are expected to attend all classes regularly and abide by the strict rules & regulations on

attendance.

34


A student is allowed to miss classes up to 21% of attendance. Beyond this limit the student will be withdrawn

from the course. The student will receive a ‘EW’ (enforced withdrawal) for this course. But the course fee from

the withdrawn course is no longer refundable and student is required to finalize the payment all related fees.

EIC holds the opinion that a student who misses more than 21% of the classes does not take responsibility for

his/her own academic and professional development, disrupts class and group performance & progress.

A student incurring beyond 21% absences have the possibility to be excused for only one time in the semester.

This is under the condition the student is able to provide a valid and formal justification document(s). Upon

validation and if the decision favors the student, the Director of Academic Affairs will grant an 21% status for

the absences and shall allow him/her to continue on the course. The student must not be absent any more on

that particular course and only an absence due to ‘force majeure’ shall be given the second chance for

reconsideration.

A student shall be personally responsible in closely monitoring his/her attendance and request for

reconsideration (to be filed at the Admission and Registration Unit) as the need arises. Regular attendance is

essential for successful performance in any future career in the hospitality and business industry. Therefore,

students should respect the attendance rules.

Example: Most of the EIC courses take 32 classes, conducted in 16 weeks (16 weeks x 2 classes). An absence of

21% means missing 7 classes. The same percentage applies to practical courses.

6.2 Rules of Attendance

a. Students who are on time and attend for the full duration of the class will be marked as present.

b. Any student who is absent for the full duration of the class will be marked absent.

c. A student who comes in late between 10-15 minutes (late is when the door of the classroom is closed,

meaning the class has commenced) is allowed to enter. However, the student should not disturb the

class. Beyond this time the student is not allowed to attend the class.

d. The student is encouraged to inform beforehand the faculty member about the late attendance in order

to show professionalism and respect. In this case, it is up to the faculty member to accept or not the late

attendance of the arrival time is beyond 15mn from the start of the course. If the late arrival is accepted

the student will be marked present.

e. Any student who comes in on time but leaves class before the actual end of the class (only possible in

break time) the rules mentioned in point “c” have to be followed. In this case the faculty member has

to be informed in all cases.

f. Faculty member has to count one absence for each 1.5 class period.

• Part time jobs

Part time jobs will not be accepted as an excuse for absence. Again, the rule already foresees in some absences.

In case a student is requested by EIC to participate in an event, then the student will be excused from classes. In

all other cases, the student needs to take full responsibility and anticipate the consequences for class attendance

and academic progression.

35


• Holidays

As the college's holidays are published well in advance, no excuse for absence will be given to a student returning

late or leaving earlier for vacation.

• Obligation to Catch up

Absence never exempts a student from the work required for satisfactory completion of the courses. This means

that a student who misses a class has to catch up the work of that particular class. It is the responsibility of the

student to get notes, handouts and assignments that were provided during the missed class. For missed exams,

quizzes, assignments and the like, please see Assessment & Evaluation section.

Also, if a student was Failed and allowed to resume class because of a positive decision to the student’s appeal,

the student has to take responsibility in catching up the topic, homework and assignments of classes missed. In

some occasions, a special assignment might be provided. However, any additional absence after this decision

will imply a definitive “Fail”. No appeal procedure is allowed.

7 Academic Regulations

7.1 Course Grading System

Students will be assigned grades, symbols and points for each course in which they have enrolled. The grade is

based on a percentage score achieved in the course and is translated into a symbol and points. The minimum

grade for passing a course is 60 which equals D for the undergraduate programs. Graduation in the

undergraduate program requires an average grade of 60 (Symbol C).

The distribution of the total mark (100) on semester such as: assignments, projects, practical assessments,

exams. etc. are shown on the outline of each course (Course Syllabus) which is distributed by the faculty to the

students during the first week of the semester.

Undergraduate Degree Diploma/Associates & Bachelors

Minimum Value Percentage Range Description Letter Grade Grade Value

90 90 - 100 Excellent A 4

85 85-89 Very Good B+ 3.5

80 80-84 Good B 3

75 75-79 Satisfactory C+ 2.5

70 70-74 Satisfactory C 2

65 65-69 Unsatisfactory D+ 1.5

60 60-64 Unsatisfactory D 1

0 0-59 Fail F 0

36


7.2 Grade Point Average

Grade point average ‘GPA’ reflects student’s achievements in one semester; while cumulative grade point

average ‘CGPA’ reflects student’s achievements in all semesters. GPA and CGPA are evaluated as follows:

Grade Point Evaluation Diploma, Associate, and Bachelor

3.6 and above Excellent

3.0 to less than 3.6 Very Good

2.5 to less than 3.0 Good

2.0 to less than 2.5 Satisfactory

Less than 2.0 Unsatisfactory

7.3 Computation of the Cumulative Grade Point Average

The GPA is calculated by multiplying the grade / points of each course by the number of its credit hours and

dividing the total by the number of total credit hours taken in the semester. The CGPA is calculated by

multiplying the grade / points of each course by the number of its credit hours and dividing the total by the

number of total credit hours taken for all semesters.

Both GPA and CGPA are rounded to the nearest decimal units. GPA and CGPA are calculated according to the

following formula:

GPA = Total (credit hours per course × grades recieved per course)

Total of Credit hours per semester

CGPA = Total (credit hours per course × grades recieved per course)for all semesters

Total of Credit hours taken during all semesters

Example:

Course No. of Crs Grade Grade Points

Business English 1 3 4 12

Introduction to Food Service 3 4 12

Business Software Applications 1 3 2 6

Introduction to Food Production 3 3 9

Housekeeping 3 3 9

Food Safety 3 2 6

Total 18 credits 54 points

37


GPA = (3 × 4 + 3 × 4 + 3 × 2 + 3 × 3 + 3 × 3 + 3 × 2)

3 + 3 + 3 + 3 + 3 + 3=

54

18= 3.0

7.4 Grade Appeal and Change in Grade

The student has the right to appeal the final grade of any course provided that:

1. Grade appeal is valid for the major assessment (only one assessment: e.g. final exam) that weights 20%

and above.

2. The appeal form must be completed by the student and submitted to the Registrar within 5 working

after assessment grade announcement / communication. Student has to pay payment of 100 AED –

Undergraduate student for the procedure.

3. The Registrar will submit the appeal form to the Director of Academic Affairs. The latter will consult

concerned student and Faculty and will report and advice to the College Dean. The student will receive

a response to the appeal within 5 working during a meeting set between the Director of Academic

Affairs, Faculty member and the student. If no change of the grade the decision has to be communicated

to the registrar. If the decision is to change the grade it has to be communicated with the justifications

to the College Dean for approval before informing the registrar.

4. If a second appeal is requested by the student, the College Dean decision is final.

The faculty member is required to submit the final grades only after proceeding the several checks of the final

grade. Once a final grade is handed over to the Registrar, a Faculty member can only change a grade in case of

an error in calculation or recording of the grade after the Director of Academic Affairs approval. The Faculty

member needs to fill in a ‘Request for Change of Grade’ form and submit it to the Director of Academic Affairs

for approval which has to be communicated to the registrar.

7.5 Assessment and Evaluation

Students will be assessed continuously through the course by assignments, seminars, tests, projects, practical

exercises, case studies and/or exams. The assessment for a particular course is explained in the respective course

syllabus.

• Tests and Exams

If circumstances beyond the student's control cause the student to miss taking a scheduled midterm or final

exam, the concerned faculty/instructor (upon approval by the Director of Academic Affairs) will permit the

student to sit the missed examination. Valid & formal evidence and documentation shall be provided attesting

to the student's inability to take the exam as originally scheduled. Evidence for absences for medical reason

needs to be proved by a letter from a government hospital. An accident or any other calamity needs to be proved

with an official police report or any other equivalent documents. In case of unintended absence as described

above, the student shall be allowed to sit a missed exam. The student needs to pay the ‘make-up’ exam fee

amounting to AED 500.

38


If a student cannot prove circumstances beyond the student’s control, the absence of the student in a midterm

or a final exam will be considered as a disruptive and disrespectful act with respect to academic performance

and progress. In this case, the student will be graded ‘zero’ and the course average will be calculated accordingly.

In case this situation caused a course failing, a student has to re-register for the course and finalize the full fee

for the failed course. The fee for re-registration for the course is the same amount as the published course fee.

• Assessments/Deliverables

Failure to meet the deadlines of submissions for assignments, home works, class activities, class works, reports,

research papers, projects and other assessments/deliverables shall be marked as INCOMPLETE and should be

completed on a prescribed period within the semester.

For completion to be approved, a valid & formal evidence and documentation or a strong justification (to be

assessed and documented by the faculty member) shall be provided attesting to the student's inability to submit

the deliverable(s) as originally scheduled. Before accepting the late submission of the student, the faculty

member has to inform the registrar is the student has to release the payment of the so-called ‘Incomplete’ (see

fee structure).

If by the end of the semester the student fails to submit the missing assessments the student will be student will

be graded ‘zero’ and the course average will be calculated accordingly.

In case this situation caused a course failing, a student has to re-register for the course and finalize the full fee

for the failed course. The fee for re-registration for the course is the same amount as the published course fee.

• Requesting for examination reschedule

Occasionally, circumstances may interfere with a student’s ability to complete an assessment or examination at

the scheduled time. Students may request an extension or delay when health or private circumstances would

preclude effective performance on an examination. Such circumstances might include but not limited to planned

surgery, death in the immediate family, serious illness, or trauma, important event. Students are required to file

a ‘Request for Postponement/ Reschedule of Examination Form ’if they believe circumstances might justify a

postponement. The College Dean and/or Director of Academic Affairs will consider the request and will have

discretion to reschedule the examination or to deny the student's request. If the request is accepted the student

has to pay 500 AED for exam reschedule.

• Missed Classes Case

A student who exceeds 21% absence will be suspended from a course and will be graded ‘EW’ (Enforced

Withdrawal).

• Failed Course

A course requires a final grade of 60% (D) for undergraduate programs for a ‘Pass’. If the final course grade is

below the mentioned grade, then the course is considered as ‘Failed’. In this case, the full course has to be

retaken. The student has to re-register for the failed course. The student has to pay to full fee for the failed

course and re-pay the full-fee re-registered course. Retaking the course means that the student has to attend

again the classes and commit to all activities and assessments.

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7.6 Study Time Limitation

• Diploma Program

The minimum study period is five (5) study terms (semesters): four regular semesters and an internship session.

The maximum period is ten study terms (semesters) in other terms 5 academic years.

• Associate Programs

The minimum time required to complete the degree is equivalent to four regular semesters, the maximum time

required to complete the degree is four academic years.

• Bachelor Programs

The minimum time required to complete the degree is equivalent to eight regular semesters, the maximum time

required to complete the degree is seven academic years. For Bachelor in Hotel Management and Tourism the

minimum duration of 9 regular semesters and the maximum duration is 16 regular semesters because of the

internship of 6 months.

EIC puts strong emphasis on professional attitude, skills development and responsibility for own learning and

development. EIC offers education. We guide students in learning and academic and professional development.

All we do is developed for the benefit of the student. EIC expects students to take benefit of this guidance.

Students are expected to attend all classes and workshops offered by EIC. EIC has strict rules on attendance. In

brief, EIC offers academic programs that consist of credit bearing courses as well as a leadership program.

8 Program Completion

8.1 Undergraduate Completion Requirements Policy

To be eligible for graduation, the student must satisfy each of the following requirements:

a. Must have passed all courses of the curriculum in which the student is registered.

b. Must have achieved a CGPA of at least 2.00.

c. Must have fulfilled the requirements with respect to professional attitude and leadership (Valid only for

Diploma Program).

d. Financial and administrative clearance.

The student becomes a degree candidate when the Registrar certifies that the student has completed the study

program and met all requirements for graduation. The Registrar recommends graduation to the College Dean.

The student must have met financial obligations to EIC within the time specified by the Admission and

Registration Unit. Certificate for graduation and transcripts will be withheld on past-due accounts and loans.

a. Bachelor Programs: The minimum time required to complete the degree is equivalent to eight regular

semesters, the maximum time required to complete the degree is seven academic years. Maximum of

8 years for Hotel Management & Tourism as it includes 6 months of internship.

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b. Diploma program: The minimum time required to complete the degree is equivalent to five regular

semesters, the maximum time required to complete the degree is five academic years.

c. Associate programs: The minimum time required to complete the degree is equivalent to four regular

semesters, the maximum time required to complete the degree is four academic years.

8.2 Graduate Completion Requirements Policy

To be eligible for graduation, the student must satisfy each of the following requirements:

a. Complete all the course requirements of 36 credit hours

b. Have an overall grade point average (GPA) of 3.0 in order to qualify for the completion of the degree

c. Financial and administrative clearance.

The student becomes a degree candidate when the Registrar certifies that the student has completed the study

program and met all requirements for graduation. The Registrar recommends graduation to the College Dean.

The student must have met financial obligations to EIC within the time specified by the Admission and

Registration Unit. Certificate for graduation and transcripts will be withheld on past-due accounts and loans.

8.3 Academic Honors

The Registrar issues the Academic Honour list at the end of each semester. To be placed on the academic honour

list, a student must:

a. Have passed all courses in that semester.

b. Have at least a semester CGPA of 3.8.

c. Have no disciplinary action against him/her.

9 Probation, Withdrawal and Readmission

9.1 Academic Progress Overview

Undergraduate students:

A student will be considered in good academic standing if he/she maintains at least a 2.0 cumulative GPA for all

courses attempted at EIC.

9.2 Academic Probation

• Academic Probation for undergraduate:

a. A student whose cumulative grade point average (CGPA) by the end of any semester falls below 2.0 is

placed on academic probation. An official warning is issued and communicated to the student.

b. A student on academic probation is expected to raise his/her CGPA in the following semester. The

student will be encouraged to retake courses in order to improve his CGPA depending on the courses

offered.

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c. If the student reaches the 3rd probation a final warning will be issued and he is allowed to register to

the following semester.

d. If the student fails to remove the probation after three times probation, by the end of the following

semester, the student will be advised to change the major of his/her study otherwise will be suspended

from the program for one year. After one year, if the student would like to be enrolled in the same

major, please refer the “Readmission” section.

e. If the student’s CGPA in last semester (5th for Diploma and 8th for Bachelor) is at least 1.8 and he

completed at least 75% of the credits required for graduation, he/she will not be dismissed from EIC but

rather permitted to continue until he/she exceeds the maximum period of study.

9.3 Add and Drop Policy

During add/drop period – as stated in the calendar of each semester – a student can add/drop courses, such

that he/she registers for a minimum of two course and not exceeding 6 courses in the semester.

EIC has a fixed study program, schedule and fee structure for students. Each semester offers a minimum of 2

courses and a maximum of 6 courses. Registered students pay the full tuition fee and are expected to follow the

full program.

Students who withdraw after the first week of the semester need to pay the tuition fee as stated in the calendar.

There are very few circumstances where EIC allows for withdrawal of courses and adjustment of tuition fee after

the add/drop week. These circumstances must be related to illness, accident, handicap, or any other calamity

on the student’s side, and must be proven by documents (government hospital, police). A student who

withdraws

From a course needs to re-register for the course in the next semester.

9.4 Withdrawal and Suspension Policy

A student can withdraw from a course voluntarily or can be withdrawn from a course by EIC.

A student can withdraw from a course voluntarily or can be withdrawn from a course by EIC.

9.5 Voluntary Withdrawal

A request of voluntary withdrawal can be initiated by the student, there is no academic penalty for withdrawing

from courses prior to the 7th week (before mid-exam) of a course in a 16-week course or prior to the 4th week

of the course for Summer semester. In these cases, the letter 'VW' will be noted in the student's file alongside

the course. The student's quality point average (CGPA) will not be affected.

If a student withdraws from a course after the 7th week -Semester of 16 weeks (after the 4th week of the course

for Summer semester), he or she shall be given a mark of 'F' (0.0 grade point). Thus, the decision of timing the

withdrawal from a course is important if it should become apparent to the student that he or she is failing the

course. To retake the withdrawn, course the student has to pay the withdrawn course and re-register and repay

all related course fees.

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9.6 Enforced Withdrawal

A withdrawal might also be initiated by the Faculty member, or advisor, in case of personal circumstances,

overload and/or low performance of the student. This decision may occur at any time of the semester before

final exams.

Faculty member might require a student to withdraw from a course as a result to complete assignments or any

other reason that may affect the student performance. In this case, the student will be proposed for enforced

withdrawal, the letter 'EW' will be noted in the student's file alongside the course. The student's quality point

average (CGPA) will not be affected. To retake the withdrawn, course the student has to pay the withdrawn

course and re-register and repay all related course fees.

9.7 Suspension

Student will be suspended from EIC if he/she exceeds the maximum duration of the degree he is studying for.

The student can be also suspended from a course or the college because of academic or behavioural misconduct.

In the latter case, when the suspension happens during the semester, the student will be given an ‘F” mark (0.0

grade point) for the course and/or other registered courses. If the student was upended only for a period of

time, to retake the course the student has to pay the suspended course and re-register and repay all related

course fees.

9.8 Forms

A student who wants and/or is advised to withdraw from a course must fill out a special ‘Request for Voluntary

Withdrawal’ form, failing which, it will be assumed that the student is continuing in the course and will be graded

as per the academic policies. The form must be signed by the student and handed to the Registrar before the

actual withdrawal. In case of proposed suspension, the Faculty concerned has to file a form ‘Enforced

Withdrawal’. In both cases, the student will receive an official letter from EIC to confirm or reject the withdrawal

case.

In case of a withdrawal, the student has to re-register for the course. The student has to pay the full fee to re-

registration for a course. Students who withdraw before the start of the program of within the first week of the

semester need to pay a cancellation fee. After the refund policy applies.

9.9 Re-registration for courses

In case a student has to re-register for a course, he or she can never claim to EIC to facilitate that the course can

be taken in the following semester. It is the student’s own responsibility to see how the course can fit his or her

schedule.

9.10 One-time Re-admission of Academically Suspended Students

A suspended student may apply to the Registrar for a one-time Re-admission by submitting a letter detailing

his/her activities since the suspension took effect and providing a rationale for why the student believes his/her

academic performance will improve in the future. The Registrar will refer the application to the College Dean

which, if convinced of the student's potential to succeed, will advise the Registrar to grant the student a one-

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time readmission for an upcoming semester's registration. Re-admitted students will be reinstated on academic

probation.

If after a one-time readmission, a student who is on academic probation at the beginning of a semester

completes that semester with a cumulative GPA lower than 2.0 will receive a final academic dismissal and will

not be re-admitted to EIC in the future.

10 Student Financial Policy

EIC reserves the right to make changes in the published tuition fees and additional costs. Students and parents

will be informed in advance if such an increase is planned to take place. EIC accepted students are required to

pay all fees as listed in EIC Fee structure upon receiving their acceptance letters.

10.1 Payment and Refund Terms and Conditions

• Full payment of eBooks, Uniforms, and other miscellaneous fees, and 20% of the total tuition fee should

be paid on the registration day.

• Students will have up to 5 instalments for the remaining balance during Fall and Spring semesters

• All the remaining balance must be settled before the final exam. Failure to settle the payment before

the final exam, will result in the student not being allowed to take the final exam.

• Every single bounced cheque will cost 200 AED. Any delay of payment/instalment will be charged 25

AED per day.

After admission to EIC any student’s withdrawal due to unavoidable circumstances, tuition fees will be refunded

as the following for regular semesters, for the summer term please refer to the academic calendar for refund

periods:

• During 1st Week 100% of the tuition fees only – Please see the academic calendar for exact date

• During 2nd Week 80% of the tuition fees only– Please see the academic calendar for exact date

• During 3rd Week 60% of the tuition fees only– Please see the academic calendar for exact date

• No refund after the third week– Please see the academic calendar for exact date

10.2 Sponsored Students Terms and Conditions

Students whose tuition and fees are to be paid by an employer, or other sponsor, must provide an authorization

letter from the sponsored party explaining their responsibility towards tuition fees payment plan and person in

charge to communicate with him in this regard. Any payments not made by the sponsor under any circumstance

is the responsibility of the student.

10.3 Scholarship and Financial Advantages Policy

European International College (EIC) encourages and rewards student who has a high academic performance.

For this purpose. EIC offers scholarship and financial advantage:

- Scholarship is based on academic merits

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- Financial advantages are provided to enhance student loyalty

Scholarship and financial advantages policies applies starting from Fall 2018. For more details refer to

Scholarship and Financial Advantages Policy in Student Policy Manual.

10.4 Fees Schedule for 2017-2018

Fees & Payments

1. European International College Fees Schedule – AY 2018 - 2019

• These fees are applicable to all newly admitted students starting from fall 2016.

• The new tuition fee per credit will be applicable to current students starting from Spring 2017.

Undergraduate Programs

Details / Items Diploma BBA Hotel

Management

BBA (Management

and Marketing) Comment / Remark

Application / Re-Admission Fees

300.00 300.00 300.00 Onetime payment non-

refundable

VAT 5% 15.00 15.00 15.00

Admission Processing & Confirmation fees

1,200.00 1,500.00 1,700.00

Onetime payment (non-refundable / and not

adjustable against any fees)

VAT 5% 60.00 75.00 85.00

Tuition Fees (3 Credit) 3,600.00 4,200.00 3,900.00

VAT 5% 180.00 210.00 195.00

E-Books** 225.00 225.00 225.00 Per Subject

VAT 5% 11.25 11.25 11.25

Internship (6 months) 5,000.00 5,000.00 -

VAT 5% 250.00 250.00

Internship (5 weeks / 200 hours)

- 2,000.00 2,000.00

VAT 5% - 100.00 100.00

Uniforms

Onetime payment for Hotel Management only

Service 380.00 380.00 -

Kitchen 350.00 350.00 -

HACCP 450.00 450.00 -

VAT 5%

Onetime payment for Hotel Management

only

Service 19.00 19.00 -

Kitchen 17.50 17.50 -

HACCP 22.50 22.50 -

Incomplete Grade 100.00 100.00 100.00 Upon Request

VAT 5% 5.00 5.00 5.00

Re – take exam* 500.00 500.00 500.00 Upon Request

VAT 5% 25.00 25.00 25.00

Replacement of Lost ID Card 75.00 75.00 75.00 Upon Request

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VAT 5% 4.00 4.00 4.00

Grade Appeal 200.00 200.00 200.00 Upon Request

VAT 5% 10.00 10.00 10.00

Transcript Issues 75.00 75.00 75.00 Per copy and Upon

Request

VAT 5% 4.00 4.00 4.00

Letters 30.00 30.00 30.00 Per copy and Upon

Request Regular – 2 days’ process

VIP – Same day process 60.00 60.00 60.00

VAT 5% 2.00 2.00 2.00

Regular – 2 days’ process

VIP – Same day process 3.00 3.00 3.00

*Only for Valid & Formal excuse.

**eBooks will be charged for Capstone Undergraduate

** the new tuition fee per credit will be applicable to current students starting from Spring 2017

***EIC reserves the right to change the tuition fee at any time

*** Every Single bounced cheque costs AED 200

****All Fees and other charges are subject to 5 % VAT.

*****Additional 500 for Late Registration, start on 24th of January 2018

All Payments must be made in UAE Dirhams (AED) only.

Payment acceptance method as follows: a) Cash in UAE Dirhams (b) Cheque drawn on in the name of European

International College(c) Credit Card / Bank Transfer to:

Account Name: European International College,

Bank - National Bank of Abu Dhabi

Account number: 6200166599 - IBAN: AE810350000006200166599

SWIFT: NBADAEAAKHB

10.5 Payment Method

All payments must be made in UAE Dirham (AED) only. Payment acceptance method as follows:

a. Cash in UAE Dirham

b. Cheque drawn on in the name of European International College

c. Credit Card

d. Bank Transfer to:

Account Name: European International College,

Bank: National Bank of Abu Dhabi

Account Number: 6200166599

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IBN: AE810350000006200166599

SWIFT: NBADAEAAKHB

11 Student Disciplinary Policy

This policy is applicable to all students enrolled in European International College (EIC). This policy is used in

order that students are afforded equal protection and that all practices and actions are applied equally and in a

non-discriminatory manner.

European International College is composed of individuals interacting with others for the mutual benefit of all,

thereby developing a culture with standards of conduct and distinguishable aims. The College is a system based

on the concept of freedom of choice that creates the educational and cultural conditions for the full

development of students and members of the community.

It is the right of students attending European International College (EIC) to retain their individualism, personal

freedom, autonomy, and dignity, while respecting at the same time the rights of others. Students attending the

College should be provided with the opportunity to learn, to develop to their fullest potential, and to grow as

individuals. All students are individuals and display different abilities, skills, interests, appreciations, attitudes,

beliefs, and values.

Therefore, students who enrol, neither lose their personal freedom or rights, nor do they escape the duties of a

legal UAE resident or citizen while enjoying significant educational opportunities at European International

College (EIC). Students have a responsibility to themselves, to their fellow students, to the laws of the UAE, and

to policies of the College in which, by their own choice, they enrol. Student rights and responsibilities in view of

the disciplinary policy, are described below.

11.1 Student Rights

a. The right to exercise the privileges of a legal resident in a college setting.

b. The right to inquire about and to recommend improvements in policies, regulations, and procedures

affecting the welfare of the students. This right is best exercised to the fullest use of the appropriate

facilities provided through the Student Services/Affairs Unit (At Your Service) or other campus

organizations.

c. The right to counsel, to a fair hearing, and to an appeal when a disciplinary action is applied to the

student as an individual or as a group member.

11.2 Student Obligations and Responsibilities

a. The obligation to be fully acquainted with published rules, regulations, and policies of the College and

to comply with them in the interest of maintaining an orderly and productive College community.

b. The obligation to follow the tenets of common decency and acceptable behaviour commensurate with

the aspiration implied by a college education.

c. The obligation to respect the rights and property of others.

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11.3 Discipline

The following are types of misconduct, which, if established, will result in appropriate disciplinary action

a. Academic cheating and plagiarism of any kind.

b. Furnishing false information to the College or filing or making known false charges against the College

and/or a member of its faculty or staff.

c. Destruction, damage, unauthorized possession, or misuse of College property, including Library and

laboratory materials and equipment, or of private property on the campus.

d. Forgery, alteration, unauthorized possession, or misuse of College documents, records, or identification

cards.

e. Physical or verbal abuse of another person in the College community. Any verbal threat or abuse or

physical action against any College employee and/or student is considered sufficient grounds for

suspension from the College, subject to a disciplinary hearing.

f. Any act considered offensive and /or unauthorized by UAE law;

g. Use, distribution, or possession of “alcoholic beverages” and “dangerous drugs” while on College

property or at any authorized activity sponsored by or for any College-related organization, whether on

or off campus.

h. Disorderly conduct which inhibits or interferes with the educational responsibility of the College

community or which disrupts the administrative or service functions of the College to include social-

educational activities.

i. Actions which violate Abu Dhabi and federal law

j. Malfeasance or misuse of elected or appointed office in a student organization, or endangering its

members, or the welfare of the College community.

k. Incorrigible or persistently irresponsible behaviour.

l. Gambling on campus or on College property.

m. Possession of any “weapon that may cause injury or death” on campus or on College property or at any

activity sponsored by the College or in any vehicle owned by the College

n. Personality problems, which disrupt teaching with detrimental effects upon other students.

o. Any disruption of on-going educational activities of the College, which warrants disciplinary action.

p. Sexual harassment of an employee, student, or applicant for a position or program at the College, or

retaliation against a person for complaining of sexual harassment or for cooperating in an investigation

of alleged sexual harassment.

11.4 Disciplinary Action

The College may impose any one or more of the following disciplinary actions:

a. Admonition and warning.

b. Loss of privileges.

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i. Removal from elective or appointive office.

ii. Loss of such other privileges which may be consistent with the offense committed and the

rehabilitation of the student.

c. Disciplinary probation with or without loss of designated privileges for a specified period of time. The

violation of the terms of disciplinary probation or the infraction of any College rule during the

disciplinary action will result in automatic suspension.

d. Suspension from the College for a definite period of time.

e. Expulsions from the College.

11.5 Plagiarism/Scholastic Dishonest Policy

Faculty are expected to maintain the good reputation and the integrity of European International College (EIC)

and of their own profession by guarding against scholastic dishonesty in students.

Students are expected to maintain the integrity of the College by avoiding dishonesty in their own behaviour

and by expecting honest behaviour from their fellow students. One of the requirements for passing the courses

students take at European International College (EIC) is that students do their own work. Meeting this

requirement means avoiding plagiarism, collusion, and cheating.

a. Students Must Not Plagiarize: Plagiarism occurs when a student takes another’s words or ideas and uses

them as if they were the student's own. This can happen in three (3) ways:

i. A student copies another’s words without using quotation marks and without giving the source.

ii. A student puts another's ideas into the student’s words but does not give the source

iii. A student duplicates another’s structure of thought or organization of ideas but does not give

the source.

b. Students Must Not Commit Collusion: Collusion occurs when someone else writes all or any part of a

student's paper.

c. Students Must Not Cheat: Cheating includes, but is not limited to, a student looking at another's work

or using unauthorized materials during a test or written assignment.

Faculty assessment of student work for plagiarism allows up to 20% similarity unless specified by the faculty in

class or in the syllabus. For out of class and unsupervised assignments, the processing is done using Turnitin.

Students are expected to abide by these aspects otherwise they fall under Student Disciplinary Policy.

d. Penalties for Dishonest Behaviour: If a teacher has reasonable grounds upon which to conclude that a

student has plagiarized, committed collusion, or cheated, the teacher may choose one or more of the

following options:

i. Give the work an F.

ii. Give the work a zero.

iii. Drop the student with a WF even during the automatic W period.

iv. Give the student an F for the course.

v. Institute other disciplinary action against the student, which may lead to the student’s

suspension or dismissal from the College.

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vi. The degree of presumed intent to commit an act of scholastic dishonesty will be a factor in the

Lecturer's choice from among the penalties listed above.

e. Verification: If the student denies dishonesty, the student must reconstruct or reproduce the work in a

way agreeable to and under the supervision of the teacher, to prove that no dishonesty has occurred.

i. If the student declines the opportunity to reconstruct or reproduce the work, the matter is

ended, and the teacher may impose one or more of the penalties listed above. If the student

produces what he or she believes constitutes proof that the work is indeed his or her own work,

and the teacher disagrees, the student may file a grievance.

f. Student Dismissal from Class: It is the prerogative of the Lecturer whether or not to withdraw a student

who has given evidence of non-performance, nonattendance, consistently poor performance, or

consistently poor attendance. The teacher may dismiss a student for such reasons and record a grade

of F or WF as the teacher deems appropriate, in light of the student's record and in keeping with the

teacher's rules, procedures, or guidelines.

11.6 Academic Integrity & Dishonesty

Dishonesty compromises and threatens the pursuit and acquisition of knowledge and therefore will not be

tolerated. Academic dishonesty is the authorized giving, taking, or presenting any information or material by a

student with the intent of aiding himself/ herself or another on any academic work which is to be considered in

the determination of the course grade or completion of other academic requirements. Academic dishonesty is

the worst possible academic offence that can be committed at an institution of higher learning, and may take

the form of:

a. Plagiarism - The term ‘plagiarism’ incorporates, but is not limited to, individuals trying to assert the work

or study of others as their own, whether published or not. Plagiarism incorporates, but is not limited to,

the quotation or summary of text or other materials without citing the sources on an exam, assignment,

on homework, or any other written item handed in as one’s own work. Plagiarism also incorporates

handing in papers that were purchased or downloaded and presenting another person’s work as one’s

own. In short, plagiarism occurs when:

• Taking credit for someone else’s work

• Copying words and ideas without acknowledging the author

• Not using quotation marks when using the exact words of the author

• Using the wrong source

• Incorrect paraphrasing without citing the source

• Copying the majority of the work from other sources

EIC employs ‘Turnitin’ software. It is an academic plagiarism checker technology for teachers and students.

Online plagiarism detection, grammar check, grading tools. All assignments/papers/essays/reports submitted

by students need to be checked via ‘Turnitin.’ All student works must be handed in as a soft and a hard copy.

Similarity index for the submitted paper must not reach 20% (percentage of the amount of text being matched).

The faculty member and/or disciplinary committee are responsible to judge whether plagiarism has occurred

using the originality report.

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b. Cheating - giving or receiving any unauthorized aid or unfair advantage in any form of academic work.

c. Falsification - the statement of any oral or written untruth, with respect to any circumstances relating

to one's academic work. Such acts include, but are not limited to, the forgery of official signatures,

tampering with official documents, and fraudulently adding or deleting information on academic and

administrative document.

d. Using unauthorized notes or materials (crib notes, books, etc.) as an aid during an examination;

e. Substituting the examination answers of another for the student’s own; that is, copying another’s

examination paper;

f. Acquiring, receiving and/ or possessing an examination or assignment or any part thereof, at any time

or in any manner not prescribed by the faculty member;

g. Submission by a student of any course materials or activities, not his/ her own, to be evaluated by the

faculty member in determining the student’s course grade, allowing such a submission to be made for

the student, or making such a submission for another;

Integrity of the academic process requires fair and impartial evaluation by faculty and honest academic conduct

by students. To this end, students are expected to conduct themselves at a high level of responsibility while

fulfilling requirements of their course of study. It is the corresponding responsibility of faculty to make clear to

students the standards by which students will be evaluated and the resources permissible for use by students

in a given course.

Academic integrity is fundamental to the EIC. All members of the EIC community share the responsibility for

maintaining the academic standards and reputation of the College. As an accepted member in the College

community, academic honesty is a condition of continued membership. The code of academic honesty prohibits

behaviour, which can broadly be described as lying, cheating, fabricating, vandalism or stealing. All members of

the College community have a responsibility to ensure that they themselves, and others, are familiar with

generally accepted standards and requirements of academic honesty.

EIC requires honesty of all its members. Honesty is necessary for the learning process and is integral to the

atmosphere of genuine intellectual inquiry that the College seek to foster.

These policies apply to all exams, quizzes, and work handed in, such as papers, reports, solutions to problems,

tapes, films, and computer programs.

Academic integrity presumes that all work submitted as part of academic requirements is the product of the

student submitting it, unless credit is given with proper footnoting and bibliographic techniques, or as prescribed

by the course lecturer. When a student makes use of concepts or words from an outside source, whether in the

form of a direct quotation or of paraphrase, credit must be given to the original source for each idea by footnote

or other technique acceptable to the lecturer. Failure to make such an acknowledgment constitutes plagiarism.

Lecturers are responsible for providing students with an explanation of the freedom they may exercise in

collaborating with other students or in use of outside sources, including the student's own work prepared and

submitted for another course, during group study sessions, and in take-home examinations. Any doubts, on the

51


part of students, about what constitutes academic dishonesty should be discussed with and will be resolved by

the course lecturer.

A faculty member accepts an obligation, in relation to his or her students, to discharge his or her duties in a fair

and conscientious manner in accordance with the ethical standards generally recognized within the academic

community (as well as those of the profession.

11.7 Recognition of a Violation of Academic Integrity

a. When a faculty member suspects a student of a violation of academic integrity, the faculty member

should consult with the student about the suspected violation. The consult can be presented as a

warning. The faculty member has the right to check documents, bags and pockets (within the boundaries

of respectful behaviour), and even ask the student to show their hands or arms (in case the suspicion

relates to writing on the skin).

b. If the violation is obvious, the faculty member can take the work of the student and inform him that the

matter will be reported to the Director of Academic Affairs.

c. If the violation is not obvious, the student should be informed that his behaviour is suspicious, but he

should be given a chance to continue the work.

d. In case of suspicion regarding plagiarism or cheating, the faculty member has the right to check

documents on the internet or on ‘turn it in’ before grading the written work.

e. In case of an observed violation, the faculty member has to fill up an ‘academic dishonesty incident

report’ and report the incident to the Director of Academic Affairs. The report has to be submitted as

soon as possible after the incident.

f. If a misunderstanding has occurred and there has been no violation, then the matter can be settled

amicably between the faculty member and the student.

11.7.a Processing the violation

a. The observed violation will be reported immediately by the faculty/instructor (but latest within the same

day) to the Director of Academic Affairs. The Discipline Committee will convene to deliberate on the

issue/violation.

b. The DC contacts the student requesting information about the alleged violation. The student will be

given an option of a hearing.

c. The Discipline Committee formulates a decision. Both the student and the faculty member involved will

be informed of the decision of the DC concerning the alleged violation of academic integrity within 3

days of the incident.

d. If a misunderstanding has occurred and there has been no violation, then the matter can be settled

amicably between the faculty member and the student.

e. If a violation has been observed, the DC will decide on disciplinary action.

11.7.b Disciplinary Action

Any instance of academic dishonesty, or an attempt to academic dishonesty, as determined by the faculty in

compliance with the established EIC policy, will result in a disciplinary action.

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The disciplinary action will be decided upon by the Committee on (perceived) academic dishonesty.

As a result of the incident and therefore of academic dishonesty (or an attempt to), the college will decide as

follows:

• Fail

Any instance of flagrant academic dishonesty, as determined by the lecturer of the course in compliance with

the established policy of the department through which the course is offered, will immediately result in the

student's withdrawal from the course and the assignment of a failing grade of ‘F’ for the course.

EIC recognizes that academic integrity not only is an attitude, but also a skill. Therefore, in some case, the

decision for course failure may be anticipated by an official warning. This only can apply in cases where the

(attempt to) academic dishonesty happens in an early stage of the studies, when a student might not have the

proper skills yet on academic writing or public speaking or presentation skills. The lack of skills and the extent of

the dishonesty will be identified by the faculty. Any obvious attempt of cheating will not be excused with a

warning letter.

• Disciplinary Probation and Suspension

The student can continue in the remaining courses of the semester but will be on disciplinary probation.

In case of a second violation later in the semester (under the disciplinary probation), or in any other semester,

the student will be suspended for the remaining of the semester in which the act is conducted. In this time, the

student has to write a comprehensive work on academic integrity before being able to continue their studies in

the next semester. The work has to show that the student fully understands the concept of academic dishonesty,

as well as how to display integrity and respect and give credit to outside source.

• Expulsion

In case of any new attempt to academic dishonesty in the remaining of his studies, the student will be expelled

from the College.

From the time of the first offence, the student will lose of privileges (like removal from elective or appointive

office, and loss of entitlement to scholarships or any academic honors)

• Written Work

EIC will install software (Turnitin) to detect plagiarism. All student works (essays, reports, etc.) must be handed

in as a soft and a hard copy.

• Record of disciplinary actions

The Admission and Registration Unit will keep accurate records of all disciplinary actions taken reported to that

Unit. Such recordings will be placed in the student's official records.

12 Student Grievance & Appeal Procedure Policy

A student grievance and appeal policy, applicable to all students of EIC, is used to provide reasonable assurance

that all practices and actions are pertinent and realistic and are applied in a non-discriminatory manner. The

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policy is designed to help maintain good student relations, to handle grievances efficiently at the level closest to

the problem, and to establish a problem-solving academic and non- academic environment with full student

participation.

12.1 Confidentiality

All grievances and complaints are confidential.

12.2 Reprisal

A student may enter a complaint or grievance without fear of interference, retaliation, or harassment from EIC

authorities and staff members.

12.3 Processing a Grievance

A grievance must be presented to the source of the problem for discussion and consideration. In the case of a

grievance about a Faculty, for example, the grievance must first be aired with that Faculty. In case the grievance

is not properly solved or addressed, a student can file a grievance to the Student services/Affairs (At Your

Service) Unit. (Incident Report Form available within the registrar)

The Student Services/Affairs (At Your Service”) holds forms to voice a grievance. The grievant shall address only

one (1) subject in any one (1) grievance.

A written grievance shall contain:

• The date the action took place, the location, and the parties/persons involved.

• A clear and concise statement of the grievance, referring to the actual action that occurred and the

policy that is alleged to have been violated.

• The action undertaken towards the source(s) of the grievance, the remedy sought, and the outcome

agreed upon/discussions left/decision left to be taken.

The following steps shall be followed in an effort to reconcile a grievance. The procedure applies for academic

as well as non-academic grievances.

• The grievant shall discuss the nature of the grievance with the source of the problem.

• The grievant, if dissatisfied with the outcome or decision, will report to his Advisor, who can recommend

voicing a grievance and supporting in preparing the grievance form (unless a solution is found in the

meantime).

• In case the issue is perceived as sensitive, the grievant might submit the grievance form without

interference or support of the Advisor.

• The grievance form has to be submitted to the Student Services/Affairs (At Your Service) within 10

working days after the occurrence of the grievance. No appeal will be accepted after that.

• At Your Service will discuss with the College Dean. The College Dean will hear all concerned in the

reported matter.

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• The ‘At Your Service’ will report back to the grievant within 10 working days after reception of the

grievance form.

12.4 Time Limits

If the grievant fails to meet the time limits at any step, the grievance is automatically considered dropped; if the

EIC departments, at any step, fail to meet the time limits, the grievance can be reported to the College Dean

straight away. Extension of time limits for any step may be authorized through the College Dean upon written

request.

13 Student Activities Policy

13.1 Overview

The Student Service/Affairs Unit (At Your Service) provides opportunities for development of student interests,

which empower students both academically and socially. The needs and desires of students are the basis for the

types of activities presented at the institution.

These activities allow students to acquire skills, which enhance their personal growth through their involvement

in planning activities and programs, establishing interpersonal relationships and developing leadership qualities.

Student Council Committees assist in the planning, selection, and evaluations of student cultural, educational,

and social entertainment in the European International College (EIC) campus.

13.2 Student Initiatives and Organizations Policy

EIC focuses on the overall development of students by conducting extracurricular activities and events. Each

student has the possibility to propose and organize within the college any activity or event. The proposal has to

be sent to the Director of Academic Affairs or Faculty member for review.

Any student can lead any initiative that falls under the following categories:

1. Hospitality & Cultural diversity initiatives: Aim to promote hospitality as a professional career and as an

industry that promotes peace and cultural awareness. Examples of initiatives: Field trips, promotion of

culture and heritage of different communities, Culinary competitions, etc.

2. Culture & Arts initiatives: Aim to promote relations between different stakeholders at the College and

the community at large. These initiatives cover various social and cultural activities. Examples of

initiatives: Art exhibitions, Cultural workshops, Film projection and discussion, Art competitions, etc.

3. Sports initiatives: Aim to promote team work and EIC family spirit. Examples of initiatives: participate

or organize tournaments.

4. Public Service Initiatives: Aim to reach out to others and encourage community service. e.g. events with

charity organizations, environment awareness initiatives, Health and wellbeing (e.g. smoking, blood

donation, breast cancer), etc.

5. Corporate initiatives: Aim to reinforce the links of the of students with the professional environment

and to enhance his/her critical thinking and the education experience. Examples of initiatives: inviting a

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guest speaker, organizing seminars, around table sessions addressing major topics about various

industries and businesses, etc.

The initiative proposal has to be sent to the Director of Academic Affairs or faculty member. The proposal has

to describe the following aspect:

• Name of the initiative, date, list and role of students involved in the initiative organization.

• Description of the initiative and its added value to the students, EIC, and the community at large.

• Initiative tentative program

• Estimated cost and other resources needed from EIC (space, IT, etc.)

• Fundraising or sponsorship if needed (organizations and communities to be approached).

These initiatives are selected then by the appointed Director of Academic Affairs or Faculty member in

consultation with the College Dean based mainly on the following criteria

• Relevance of the initiative with the five categories mentioned above.

• Feasibility of the initiative within the timeframe.

• Availabilities of the required resources

If approved the designed Director of Academic Affairs of Faculty member will communicate the information to

the concerned student. For the organization and budget management of the initiative the student team will

work under the supervision of the designated Director of Academic Affairs or Faculty member.

14 Student Rights and Responsibilities Policy

Students have the right and freedom to learn in the College’s essential learning environments. Within this

learning environment, students shall have the right to:

a. Exercise the privileges of a legal resident in a college setting.

b. Have access to Faculty, academic technology, classrooms, libraries, presentations, and other resources

necessary for the learning process.

c. Have access to academic advising and clear expectations for degree and graduation requirements.

d. Have decisions related to the pursuit of their education made in a clear manner.

e. Learn in an environment that supports the freedom of self‐ expression and association.

f. Participate in an exchange of ideas and pursuant with his or her constitutional.

g. Receive either a paper or an electronic class syllabus in a timely manner.

h. Expect to interact with Faculty who act professionally; provide clearly stated class goals; provide clear

expectations for class performance and evaluation; meet classes as scheduled; are accessible for office

hours, appointments or consultation; and maintain a clear connection between course content and the

most recently approved course description.

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i. Have the freedom to raise relevant issues pertaining to classroom discussion (including personal and

political beliefs), offer reasonable doubts about data presented, and express alternative opinions

without concern for any academic penalty.

j. Students have the right to expect that their work will be evaluated by academic standards alone.

k. Study, work, and interact in an environment of professionalism and of mutual trust.

14.1 Access to Support Offices

Students have the rights to access the College offices that may be able to assist them, such as the Student

Counselling, Admission and Registration Unit, Director of Academic Affairs Office, Director of Research and

Development, Director of Administration and Finance, and Academic Advisor etc.

14.2 Right of Grievance

Every student has the right to file a grievance to any action or decision which he feels endangers his

individualism, personal freedom, autonomy, academic progress, and/or dignity.

14.3 Contribution to College Governance

a. Students have the right to inquire about and to recommend improvements in policies, regulations, and

procedures affecting the welfare of the students.

b. Students have the right to participate in the formation of standards of student conduct and the student

disciplinary procedures by serving as members of appropriate committees.

c. Students have the right to be represented by a student government.

To participate in the college governance, students have different channels:

14.3.a Open Door Policy

EIC aspires to develop the family spirit and believes that the voice of each EIC member has to be heard and took

into consideration. The open-door policy confers the possibility of each student, preferably after requesting a

meeting, to meet directly the College Dean, Director of Academic Affairs, or HOD to share opinion and ideas

about the any issues related to the college improvement and development. Raised concerns are followed up

and the student is informed about the actions taken.

14.3.b Student Council

It represents the student body and conveys its views and opinions to the College management. It consists of

three members selected from among students through elections. Scheduled at the beginning of each Academic

Year and supervised by the designated Director of Academic Affairs. The Council acts as a liaison between

students and EIC. Students can liberally express their ideas and points of view to the Council through its

members. Major duties and responsibilities of the Student Council are to:

• participate in proposing rules and policies pertaining to all students of the College;

• promote student participation in various events and activities

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• utilize internal and external opportunities to better serve students’ interests

• engage and promote students outreach activities

• voice students’ problems and concerns

• The president sits in the EIC College Council

The Student Council is composed of:

• Council President – his/her major duties and responsibilities are:

▪ chairing all the Student Council meetings

▪ scheduling and attending meetings with heads of committees

▪ overseeing the annual calendar of activities and events

▪ meeting with College Dean, Director of Academic Affairs, Director of Research and

Development, and Director of Finance and Administration, to voice concerns of students with

regard to specific academic and non-academic issues

• Secretary – His/her major duties and responsibilities are:

▪ maintaining minutes of meetings and attendance reports of the Student Council

▪ communicating reports with the Director of Academic Affairs

▪ keeping records of personal information of all members of the Council

• Treasurer – His/her major responsibilities are:

▪ reviewing all financial transactions, with the approval of the Director of Academic Affairs,

related to the Council and the student committees

▪ preparing budgets and monetary issues related to the Council and the student committees

▪ communicating financial reports to the Director of Academic Affairs

Members of the Student Council elect, during their first meeting, the President, Secretary, and Treasurer. The

Director of Academic Affairs supervises the election process. Members of the Student Council, who are elected

for one-year duration, should possess the following qualifications:

• Enrolled at the College and completed at least 15 credit hours

• Maintaining a cumulative GPA of 2.5 or higher.

14.4 Student Obligations and Responsibilities

Apart from rights, students also have responsibilities.

The main responsibilities lie towards their own development and well-being, towards EIC community members,

towards the public and environment, and towards EIC property.

In general, students have the obligation:

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a. To be fully acquainted with published rules, regulations, and policies of EIC and to comply with them in

the interest of maintaining an orderly and productive College community.

b. To follow the tenets of common decency and acceptable behaviour commensurate with the aspiration

implied by a college education.

c. To respect the rights and property of others.

14.5 Responsibility to Respect diversity

EIC is committed to maintaining an academic and clinical environment in which faculty, fellows, residents,

students and employees can work together to further education and learning, and provide the highest level of

service, whether in the classroom, or the community. The College’s goal is to train men and women to meet the

highest standards of professionalism and work in an environment where effective, ethical and compassionate

service and interaction is both expected and provided.

Diversity in background, outlook and interest is inherent in the business and hospitality industry, and

appreciation and understanding of such diversity is an important aspect of training in these fields. As part of that

training, EIC strives to inculcate values of professional and collegial attitudes and behaviours in interactions

among members of the EIC community and among EIC members and community members at‐ large, that

accommodate difference, whether in age, gender, disabilities, social, cultural, religious or ethnic values.

On campus, EIC provides its students with a secure environment for learning. EIC stands for the provision of

equal opportunities in education and employment and will not condone any behaviour that is in any way

discriminatory or that constitutes harassment on the grounds of race, belief, colour, national origin, religion,

age, gender, disability or any other.

14.6 Responsible to Avoid Behavioural Misconduct

EIC defines misconduct or misbehaviour as ‘behaviour not conforming to prevailing standards’. Misconduct is

about unacceptable behaviour, based on common decency. Any offense against decency will be addressed by

disciplinary action.

The following are some examples of misconduct.

a. Actions which violate Federal law and/or the laws of the Emirate of Abu Dhabi.

b. Furnishing false information to EIC or filing or making known false charges against EIC and/or a member

of its staff.

c. Destruction, damage, unauthorized possession, or misuse of College property, including library and

laboratory materials and equipment, or of private property on the campus.

d. Forgery, alteration, unauthorized possession, or misuse of College documents, records, or identification

cards.

e. Physical or verbal abuse of another person in EIC community. Any verbal threat or abuse or physical

action against any College employee and/or student is considered sufficient grounds for suspension

from the College, subject to a disciplinary hearing.

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f. Use, distribution, or possession of “alcoholic beverages” “dangerous drugs” or “controlled substances”,

while on College property or at any authorized activity sponsored by or for any College-related

organization, whether on or off campus.

g. Disorderly conduct which interferes with the educational responsibility of EIC community.

h. Malfeasance or misuse of elected or appointed office in a student organization, or endangering its

members, or the welfare of EIC community.

i. Incorrigible or persistently irresponsible behaviour.

j. Gambling on campus or on College property.

k. Possession of any weapon that can harm others on campus or on College property or at any activity

sponsored by EIC or in any vehicle owned by EIC

l. Attitude problems which disrupt teaching with detrimental effects upon other students.

m. Any disruption of on-going educational activities of EIC which warrants disciplinary action.

n. Sexual harassment of an employee, student, or applicant for a position or program at the College, or

retaliation against a person for complaining of sexual harassment or for cooperating in an investigation

of alleged sexual harassment.

o. Harassment on the grounds of race, belief, colour, national origin, religion, age, gender, disability or any

other.

14.7 Disciplinary Action in Case of Misconduct

Any instance of misconduct, or an attempt to misconduct, as determined by any EIC community member in

compliance with the established EIC policy, will result in a disciplinary action. The disciplinary action will be

decided upon by EIC Management. Where minor disruptions are observed, a student will be warned through

the system of professional attitude. In cases like discussed above more firm action will be taken.

In deciding on the appropriate action to be imposed for an act of misconduct, consideration may be given to the

following factors:

a. The student’s disciplinary history (related to misconduct);

b. The extent of the misconduct;

c. Whether or not the misconduct was deliberate;

d. The impact of the misconduct.

In case of misconduct EIC will take one or more of the following disciplinary actions.

a. An official warning.

b. Disciplinary probation with or without loss of designated privileges for a specified period of time. The

violation of the terms of disciplinary probation during the disciplinary action will automatically result in

suspension.

c. Suspension from EIC for a definite period of time.

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d. Expulsion from EIC.

e. Loss of privileges (like removal from elective or appointive office, and loss of entitlement to scholarships

or any academic honours.)

15 Student Counselling Policy

Student counselling is provided to help students resolve personal concerns and acquire the skills, attitudes,

abilities, and insight that will enable them to meet the challenges of student life. The transitions and stresses of

life affect all students to a greater or lesser degree and may require the help of a qualified professional.

Counsellors are available to provide services to a wide range of concerns in a trusting and confidential setting.

The Student Services/Affairs Unit (At Your Service) provides a list of professional counsellors in the greater Abu

Dhabi vicinity if students need or request outside or additional counselling.

Faculty and staff are reminded throughout the year of the student counselling services provided by The Student

Services/Affairs Unit (At Your Service). A member of the faculty or staff for counselling often refers students

when academic difficulties appear to be related to personal issues. However, all students are seen on a voluntary

basis, and are never required to attend counselling sessions.

Others who have had positive experiences in utilizing the student counselling services offered by the Student

Services/Affairs Unit (At Your Service) also refer students.

The Student Services/Affairs Unit (At Your Service), sometimes in conjunction with the Admissions and

Registration Unit offers counselling services to all currently enrolled students at the European International

College (EIC).

15.1 Student Counselling Services provided

a. Individual counselling is offered in a confidential setting to assist students in achieving personal and

educational goals. Some common issues that students may deal with in counselling are:

i. Decision-making

ii. Procrastination

iii. Communication difficulties

iv. Self-Esteem

v. Interpersonal conflicts

vi. Stress management

vii. Personal relationships

viii. Physical/emotional abuse

ix. Anxiety J. Depression

b. Other areas of personal concern may also be explored in counselling.

c. Relaxation Training, as a part of stress management, is available to students who want instruction and

supervision in the use of these techniques.

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d. Referrals for psychiatric evaluations are available through the Student Services/Affairs Unit (At Your

Service) when a student needs additional assistance.

e. Enrichment Courses can be planned to meet the needs and preferences of students.

i. Available courses may include:

ii. Stress Management

iii. Improved Interpersonal Relationships

iv. Assertiveness Training

v. Study Skills

vi. Skills and Attitudes

15.2 Student Counselling Services Not Provided

a. Student counselling services are not provided for treatment for substance abuse or serious chronic

psychiatric disorders. Individuals requesting such treatment will be referred to Professional services.

b. Student counselling services are not provided for psychological, psychiatric or disability evaluations.

Individuals needing evaluations, assessments should employ the services of professionals in the

community.

15.3 Confidentiality

In order to maintain feelings of trust and safety, student counselling visits are considered confidential.

15.4 Appointment Procedures

Currently enrolled students at the European International College (EIC) may call or come by The Student

Services/Affairs Unit (At Your Service) or the Admissions and Registration Unit to schedule an appointment.

Every effort will be made to schedule an appointment at the earliest time available and at the student’s

convenience. Students may visit the unit with or without an appointment, but an appointment is recommended

16 Health and Safety Policy

EIC seeks to maintain a healthy work environment, as well as the safety and well-being of its employees. All

employees and contractors shall take responsibility in achieving this aim. Employees and contractors shall

comply with the Health and Safety policies, guidelines and principles set by relevant authorities in UAE.

Employee who violates any of these policies or principles shall be subject to disciplinary actions or legal

prosecution if needed.

In addition, natural disasters, such as floods, storms and tornadoes, and man-made disasters which can result

from chemical accidents, fires, explosions, etc. are potential hazards for which EIC must be prepared. EIC must

also prepare for a man-made crisis, which can come in the form of weapons on campus and bomb threats.

The objective of the EIC Safety, Disaster and Crisis Management Plan is to provide the maximum practicable

protection for students, faculty, staff, and visitors in the event of a crisis.

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16.1 Safety

All students, management, staff and faculty are required to abide by these rules, which are incompliance with

the requirements of UAE laws and regulations for health and safety.

• Each person employed by or studying at EIC has a responsibility to care for his/her own safety and for

the safety of others. All persons working at EIC should aim to improve the safety environment of the

community.

• All those having a supervisory role at EIC are expected to identify and report the hazards in their area of

control and propose solutions within their area of expertise.

• Specialized safety persons appointed by ADEC has qualified EIC as medium risk institution. And EIC is

compliant with all requirements stated by ADEC related to this level of risk.

• All personnel who may be affected by such hazards must be made aware of the risk assessment and the

control measures introduced to reduce the risk in that particular area.

• All injuries and hazardous conditions must be reported to a supervisor immediately.

• Students, staff and faculty must follow the safety rules defined in each area of the building at all times

and implement the procedures to minimize safety hazards.

• Approval of an authorized supervisor is required before any staff and/or faculty member can make any

changes in established safety rules and procedures.

• Direction and monitoring from a supervisor is required before any staff or faculty member can proceed

with any hazardous job or the operation of any machine with which he is not familiar or unsure of its

hazards.

• All faculty, staff and students are required to know the following:

▪ The evacuation plan and the emergency procedures to be followed in the event of fire or any

other emergency that will put personnel at risk. The building has to have an evacuation plan

tailored to the personnel in the facility and the types of hazards associated with the activities in

the facility.

▪ All the escape routes that are posted near the area where they are working. The escape route

floor plans will be clearly posted in each area of building.

▪ The location and operation of fire extinguishers and alarms, and how to operate them.

Instructions and training on the use of this equipment is mandatory.

▪ Each area of the building should have fire extinguishers appropriate for its activities.

▪ The fire extinguishers should be checked regularly by qualified personnel.

▪ Elevators (lifts) must not be used in the event of a fire. Any person trapped in an elevator should

call the Security.

▪ All workers should familiarize themselves with the location of the first-aid kit and its use.

▪ Obey the non-smoking policy of EIC.

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16.2 Fire Extinguishers

All areas of the building are equipped with fire extinguisher. Fire extinguishers are also available in the kitchen

and restaurant, in the event a fire blocks a means of egress and the kitchen worker must fight a fire to save

his/her own life. No employee is expected or required to use a fire extinguisher except to escape a life-

threatening situation. Fire extinguishers are inspected annually and replaced as needed.

16.3 First Aid Kit

First aid kits shall be readily accessible to all employees at all times while they are at work. Several employees

should be trained on the protocol of first aid.

16.4 Emergency Evacuation Procedure

In the event of a decision to evacuate the building because of Fire, Bomb Threat, or other confirmed life-

threatening circumstance the following procedure will be followed.

• Once it has been determined a dangerous or life-threatening condition exists. Evacuation will be

announced by the sounding of the emergency evacuation bells, horns or fire alarm.

• All college employees are expected to promptly respond to the emergency evacuation alarm and to

follow the emergency evacuation plan of the building.

• Unless unusual conditions dictate otherwise, the best evacuation route is the nearest stairway and out

the nearest exit. As per the evacuation plan in each room.

• Building code requirements result in stairways being the safest locations in a building in the event of a

fire. Stairways are routinely checked for people needing assistance by the firefighters.

• Elevator should not be used as a means of evacuation. The high potential for electrical or mechanical

malfunctions coupled with the increased risk of smoke inhalation makes elevators an unsafe means of

evacuation.

• Individuals on elevators when the alarm bells sound are advised to exit at the first opportunity and

evacuate via the nearest stairway.

• Evacuees should not stop immediately after exiting the building but proceed well away from the building

to be clear of any danger and to not impede the movements of emergency response personnel and/or

equipment.

• Classroom instructors are expected to interrupt class activity and advise students to evacuate the

building. Students are obligated to follow emergency procedures.

16.5 Consideration for members with disabilities

Disabled students and personnel (e.g., persons with physical, visual, or hearing impairments, etc.) have the

primary responsibility for requesting assistance. Instructors/supervisors determine, in advance, if any

students/personnel require assistance during an emergency. If assistance is requested, the instructor should so

advise the class without making any specific individual arrangements. Should the evacuation alarm sound, the

instructor/supervisor should request assistance to move students/personnel with physical disabilities to the

nearest enclosed stairway or designated evacuation point. Other arrangements can include: assisting a blind or

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visually impaired person from the building, informing a deaf student that an alarm is sounding.

Instructors/supervisors must inform emergency officials of the location (s) of disabled students/personnel.

Unless specifically requested and considered advisable by those providing the assistance, moving persons in

wheel chairs down a stairway is not recommended. One individual should remain with the disabled person, if

this can be done without unreasonable personal risk. Others should evacuate the building and advice of the

location of the persons remaining in the building so that the emergency personnel may complete the evacuation.

17 Student Records & Information Release Policy

17.1 Records Policy

Each student's permanent record at EIC includes: basic identification information of the student; a listing of all

coursework accepted by EIC for transfer; a semester-by-semester listing of all EIC courses attempted and

completed; all grades, credits, and grade point averages earned each semester; any necessary notations

concerning academic probation, suspension, or dismissal; and a notation of degree completion. This student

record is considered to be permanent in that it will be kept as an active record in perpetuity and will never be

disposed of by the institution. It is the permanent and official record of all grades, credits, and diplomas earned

by the student at EIC. With the exception of authorized personnel at EIC who access to courses will have

completed and grades earned by the student in order to fulfil their administrative responsibilities and assist

students with registration, advisement, degree completion and career direction, no one shall have access to,

nor will the institution disclose, any information from a student's permanent academic record without the

written consent of the concerned student. The student has the right to inspect and review the information

contained in his or her record. The student may also ask the College to amend a record believed to be inaccurate

or misleading. The student can his/her discretion, grant EIC permission to release information about the student

records to a third party by submitting a completed Student Information Release Authorization form at the

Admission and Registration Unit.

17.2 Student Information Release Policy

Each student's permanent record at EIC includes the mandatory documents as stipulated by the Ministry of

Higher Education and Scientific Research. These documents include basic identification information of the

student; a listing of all coursework accepted by EIC for transfer; a semester-by-semester listing of all EIC courses

attempted and completed; all grades, credits, and grade point averages earned each semester; any necessary

notations concerning academic probation, suspension, or dismissal; and a notation of degree completion, any

medical records that would likely effect student life and their education at EIC and student sponsor, financial aid

records. This student record is considered to be permanent in that it will be kept as an active record in perpetuity

and will never be disposed of by the institution. It is the permanent and official record of all grades, credits, and

diplomas earned by the student at EIC. With the exception of authorized personnel at EIC who access to courses

will have completed and grades earned by the student in order to fulfil their administrative responsibilities and

assist students with registration, advisement, degree completion and career direction, no one shall have access

to, nor will the institution disclose, any information from a student's permanent academic record without the

written consent of the concerned student .

The student has the right to inspect and review the information contained in his or her record. The student may

also ask the College to amend a record believed to be inaccurate or misleading. The student can his/her

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discretion, grant EIC permission to release information about the student records to a third party by submitting

a completed Student Information Release Authorization form at the the registrar .

18 Student Support Services

18.1 Student Orientation

Every student at EIC must attend an orientation session. This orientation is designed to familiarize students with

all aspects of EIC and College life in general. The orientation is offered at the beginning of Fall and Spring

Semesters.

Student orientation sessions are designed to aid freshmen and transfer students in adjusting to the academic

and social life of EIC.

The primary purpose of the EIC orientation sessions is to help students understand the nature of the College,

the educational opportunities available to them, the values and functions of EIC community, and the central

objective of EIC as an academic enterprise. Students will receive important information about EIC program,

policies and rules, student services, code of conduct and behaviour, learning resources, job opportunities,

internship opportunities and procedures, student activities, career counselling, etc.

18.2 Kitchen, Restaurant and Entrainment

EIC has a cafeteria, a training kitchen and a training restaurant. During College days (Sunday to Thursday) several

beverages, menus and snacks are served in the restaurant. Prices are constantly updated depending on the day

offers.

The restaurant is also a place for entertainment. Students have a ping-pong table and a TV. Students may use

the TV to play video games.

18.3 Library

The job of the International EIC Library is to back up the goals of education by making access to scholarly

collections and information resources easier for the student body. To carry this out, the Library offers access to

printed and digital information and also literacy workshops in digital information with taught classes on the

same, to students and faculty alike. This policy allows Library users browse through the range of resources they

require as they look to fulfil their educational goals.

EIC library, in addition to hardcopies of books, offers students access to eBooks, Turnitin and EBSCO. It offers

also training and support to all students related to these digital resources as well as workshops regarding APA

referencing, online search for references, etc.

18.4 LMS

The student Learning management system or the LMS is an online portal that provide students with easy to use

services such as registering for courses, requesting letters and find all information related to their academic

standing such as their grades and transcript information. Students can also use the financial section module to

access their fee payment details. Student record are maintained in the Learning Management System cloud

system (LMS). The class schedule is published in the LMS and can be accessed by students.

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18.5 Printing, Copying and Binding

EIC students have to pay for printing, copying and binding. Prices are displayed in the library.

18.6 Study Materials & Stationary

Students are responsible for their own stationary (like pen, notebook, ruler, binder).

18.7 Computer Lab

EIC has a computer lab for training in computer software. The students need to bring their own USB for saving

documents, as well as their own head set. From a hygiene perspective, students need to buy their own head set.

Computer lab rules are detailed in the “student handbook” and “student policy” documents.

18.8 Personal Counselling

Resources for confidential personal consultation and treatment are available for students. Students are

encouraged to seek professional mental health consultation if symptoms are interfering with College

performance, and/or personal or professional relationships.

18.9 Career Counselling and Internship placement

Appointments with a career counsellor can help you:

• clarify your interests, skills, values, and work style

• explore various career options that are consistent with your profile

• help you develop a plan for your career

• develop effective strategies for obtaining a job

• learn effective resume writing and interviewing skills

• prepare for your academic job search

The counsellor assists students for internship placement according to the need of their majors. The counsellor

facilitates also the connection of the student with potential companies.

18.9.a Internship and Career Affairs Services

Career Services are to educate, prepare, and assist students and alumni as they pursue career development and

the job search process in the world of work. The Internship and Student Career Unit serves as a place for

employers to advertise job openings and for students to access this information.

Students have various ways of learning about career services. Presentations are available covering topics such

as career planning, resume preparation, and interviewing techniques. Career resources are made available

throughout the year. Students may be referred through faculty, staff, or other students. All currently enrolled

students and alumni members are eligible to use career services The Services provided are:

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• Resume Development – Advising and resource information is available on how to write a resume and

cover letter.

• Workshops/Seminars – Seminars and workshops are conducted to acquaint students with the job

market, career planning, resume preparation and interviewing techniques. Workshops are offered

throughout the year to meet the needs of students.

• Campus Interviews – Companies can schedule on-campus interviews with students the Internship and

Student Career Unit notifies students of the interviews.

• Employment Listings – Job openings are received from companies in the region. These listings are posted

on major bulletin boards on the EIC campus and in the Internship and Student Career Unit room.

• Employment Listing Notification Service – Students may register with the Internship and Student Career

Unit and be notified when openings that fit their profile are received.

• Career Resources – Current literature and books on career planning, occupations, and the job search are

made available in the Internship and Student Career Unit, and the Library.

• Résumé banks consisting of résumés of the alumni are kept on file in the Internship and Student Career

Unit and will be available to employers upon request. Potential employers should contact the Unit of

Internship and Student Career with a complete listing of their requirements.

18.10 Health Assistance and Insurance

All students are required to obtain health insurance for inpatient and outpatient care under a plan selected

annually by the College. All students, except those currently covered under the health insurance policy of a

parent or spouse, are automatically enrolled in the plan selected by the College. Waiving out of the College's

health insurance plan requires submission of documentation showing coverage under the policy of the

student's spouse or parent.

EIC has an agreement with a nurse and a psychologist. They are called to assist students when needed.

18.11 “At Your Service”

As part of the dynamic and engaging learning at EIC, students are encouraged to lead and embrace group work

in various forms such as community-oriented activities, creative clubs, students’ organizations. EIC is committed

to support these student organizations as long as they contribute to enriching the learning experience at the

college. “At Your Service” represents EIC’s students services and affairs unit. The responsibilities of “At Your

Service” are the following:

- Student Activities:

• Organizes EIC’s events and facilitates student events and activities (Academic, Entertainment Cultural,

Volunteering, Charity, etc.) in the college or with external partners.

• Develop student activities calendar in collaboration with the Student Council and support students in

the activities implementation and promotion.

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• Organize meetings and workshops and manage classrooms, laboratories, and logistics, allocation and

bookings.

• Liaise with the industry in order to obtain advantages and benefits for the students and staff.

- Student Wellbeing:

• Liaise with outsourced companies in charge of inspecting and providing services to maintain health and

safety standards.

• Make sure that health and safety procedures and policies are implemented in collaboration with

specialized companies and health and safety department of Head Office when needed.

• Provide and communicate the counselling services by directing students to adequate partners with

whom the college has agreements (e.g. nurse, psychologists, hospitals, etc.).

• Collect complaints and communicate them to the concerned person/unit and facilitate the decisions

implementations. Provide monthly complaint report to the management for administrative and

academic services’ improvements.

- Students Publications

• Facilitate student printed or electronic publications and make sure that the content is in line with policies

and procedures.

• Produce in collaboration with library an annual report to promote the college events and outreach

activities as well as student activities organized during each academic year.

• Provide the needed communication and promotion (internally and externally) of all activities and events

organized by students, faculty members and the college.

18.12 Prayer Rooms

The College has dedicated prayer rooms. One for male and one for females.

18.13 Academic Advising

The purpose of an Advisor is to assist students in understanding and resolving their educational and academic

concerns. The goal is to help student in their learning process and to facilitate their academic progress.

18.14 Student Council

The Student Council has as its primary purpose to serve as a recognized forum for student opinion. It is elected

by students. The activities of the Student Government include, but are not limited to the following:

1. Assist EIC in identifying the interests and goals of the majority of students.

2. Assist EIC in providing students with activities to meet students’ needs.

3. Contribute in the decision making in order to improve the academic quality and service standards.

19 Scholarship and Financial Advantages Policy

European International College (EIC) encourages and rewards student who has a high academic performance.

For this purpose. EIC offers scholarship and financial advantage:

- Scholarship is based on academic merits

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- Financial advantages are provided to enhance student loyalty

Scholarship and financial advantages policies applies starting from Fall 2018.

19.1 Scholarship Policy

• Scholarship amount

- Scholarships will cover 50% of courses tuition fees. Books, and other fees are not covered by in-school

scholarships.

• Scholarship eligibility

- Scholarship is open to UAE Nationals and Non-National.

- High school applicants should have at least an 80% grade average (or equivalent) for UAE National and 90%

grade average (or equivalent) for Non-National students.

- For transfer students, a CGPA 3.0 or above is required.

• Scholarship coverage

- Scholarship is valid for one academic year or one academic year and one summer session.

- Scholarship does not cover any fee or charges beyond the course fees. eBooks, books, admission fees, others

charges are not covered by the scholarship.

- Student must enrol for two successive semesters and register at least for 3 credit hours per semester

(summer is not considered).

- Scholarship program will not cover the repetition of any course previously taken or passed at EIC.

- Withdrawal from courses or change of major do not affect scholarship. Only re-fund policy will apply.

- Scholarship cannot be cumulated with any other type of financial advantages and deductions.

• Scholarship renewal

- Scholarships are renewed on a yearly basis and students are expected to maintain a Grade Point Average

(GPA) of 2.8 or above by the end of each academic year.

- Failure to comply with any of the above could result in the withdrawal of the scholarship.

19.2 Financial Advantages Policy

• Eligibility to Financial Advantages: Those who are eligible to the financial advantages are:

- Current EIC students: They will receive a deduction of 20% on course fees for the following semester

(including summer semester) when he/she maintains a CGPA of 3.8 out of scale 4.

- Alumni Students: Students returning to continue their studies to obtain a new degree will receive a deduction

of 20% on their course fees for the entire duration of their studies at EIC.

- EIC student sibling or referred students by EIC students: Siblings, referred students as well as EIC students

will benefit of 20% deduction on their course fees for the entire duration of their studies. The condition for

the EIC student to keep the 25% deduction is that the sibling or referred students are studying within EIC

during each specific semester.

- Industry partners: The fee deductions are as per the agreement.

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• Financial advantages coverage

- Financial advantages are valid for the period as specified in section “Eligibility to financial advantages”.

- Financial advantages do not cover any fee or charges beyond the course fees. eBooks, books, admission

fees, others charges are not covered by the scholar-ship.

- Financial advantages cover the repetition of any course previously taken or passed at EIC.

- Withdrawal from courses or change of major do not affect the financial ad-vantages. Only refund policy will

apply.

- Normally, financial advantages cannot be cumulated with any other type of financial advantages and

deductions. If exception it has to be validated by the College Dean.

19.3 Scholarship for Enrolled Students

A current student is eligible for a merit scholarship when:

• The student obtained a CGPA of 3.8 (or higher) on a 4.0 scale at the end of the Spring, Fall, or Summer

semester taking into consideration that he/she registered for at least four courses (2 courses in summer)

other than internship.

• The student passed all courses in that semester without retake

• The student does not have any other disciplinary action in that semester

The scholarship is a discount of 15% on the tuition fee only for the next semester. If the student meets the

scholarship requirements in the last semester (graduation), the amount of 15% discount on the tuition fee will

be refunded. The internship semester (the final mark for the internship) is excluded.

19.4 Scholarship for New Students

EIC has a policy of awarding a small number of academic scholarships (20% of the tuition fees) to our

academically deserving applicants based on individual merit. Students who are awarded a scholarship must

maintain a 3.8 CGPA (or higher) in order to retain their scholarship. Applications will be decided based on various

academic measures, which may include but not be limited to high school and/or grade point average (GPA),

TOEFL scores, and rank in class.

Students who think they are eligible for a scholarship can contact the Department of Admission and Registration.

20 EIC Faculty

20.1 The EIC Team

The EIC staff and faculty are chosen for their attitude as well as their (academic) expertise and industry

experience. For EIC, using the concept of a ‘team’ in an academic context entails that the entire staff has a role

to play in helping us achieve our vision and mission. Every staff member must contribute to developing students’

competencies that will mould their knowledge, skills and attitude according to our vision and mission. EIC faculty

has a particular role to play.

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20.2 Faculty Overview

Faculty Name Degree Held Confirming Institution

Dr. Thouraya Labben Doctorate University of Bordeaux - France

Dr. Rafika Ben Guirat Doctorate University of Rennes I – France

Dr Lakshmi Radhakrishnan Doctorate Manonmaniam Sundaranar University - India

Dr. Sugandha Agarwal Doctorate Mahatma Jyotiba Phule Rohilkhand University - India

Dr. Souheil Nassour Doctorate Binary University - Malaysia

Mr. Ernest Baltazar Master Saint Louis University - Baguio City, Philippines

Ms. Michelle Hyam Bachelor South Bank University - London

Mr. Charl Fernand Reze Bachelor Thames Valley University - London, UK

21 Courses Descriptions

21.1 Course Description in Hotel Management & Tourism

English 1 GE 111

This course focuses on using proper business language in hospitality studies. The course aims to improve reading,

writing, listening and speaking skills. Extra attention is given to reading and writing skills. Students will learn

about text structure, sentences, paragraphs and essays. More complex grammatical structures, accuracy,

specialized business documents such as minutes, business letters and emails are dealt with during this course.

Prerequisite: English competency level required for admission to EIC/General English Course

Business Software Applications 1 BSA 112

The course is designed to allow students to meet the challenges of business decision making by addressing

information technology needs and applications. It is practical in orientation, incorporating Microsoft Word, and

PowerPoint, at a basic level of competence while developing students’ ability to critique communication modes.

The course is delivered and assessed in conjunction with other communication and managerial courses and

commences the emphasis on individual & independent self-study models. In addition, the course will follow the

internationally recognised European Computer Driving Licence (ECDL) syllabus with additions according to the

requirements of the Hospitality Industry.

Prerequisite: none

Food Service Operations - FSO 114

The course covers applied theoretical knowledge relevant to the range of service types and situations applicable

to international hospitality operations. The course also examines the function of the food & beverage service

departments in relation to other operating departments of hospitality operations. The course is designed to

cover an introduction to the basic technical knowledge and practical skills that enable the food and beverage

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operator to achieve a proficient standard for a range of service types and situations in the international

hospitality industry. The course also includes an introduction to restaurant showmanship.

Prerequisite: none

Food Production Operations and Food Safety FPO 115

The course is an introduction to fundamental principles of food preparation, sanitation and safety, kitchen

organization, and the knowledge of ingredients. The course will include principles of menu writing and planning,

food costing, and the management of food purchasing. Students will learn to establish production, distribution

and service systems and their necessary control functions, as well as the knowledge of pricing and its effect on

F&B operations. The training has a practical and theoretical component.

Prerequisite: none

Introduction to Hospitality Management HTT 113

The course is designed to feature a general overview of the Travel, Tourism and Lodging Industry through

explaining the development, characters, structure and organization for both of Hospitality and Tourism

branches. This course is structured to raise the awareness of the Students of the Social and Economic role,

responsibilities and opportunities of this Industry as well as serves as an introduction to the needs of this

industry to enter the third millennium.

Prerequisite: none

English 2 GE 112

This course is designed to give students basic tools for effective communication in the business world. It covers

topics like conducting a meeting, preparing and delivering presentations, delivering customer service, handling

complaints, public speaking exercises, communication, feedback and job application.

Prerequisite: English 1

Business Software Applications 2 BSA 122

The course is designed to allow students to meet the challenges of business decision making by addressing

information technology needs and applications. It is practical in orientation, incorporating Microsoft Excel, and

Access, Outlook &Visio at a basic level of competence while developing students’ ability to critique

communication modes. The course is delivered and assessed in conjunction with other communication and

managerial courses and commences the emphasis on individual & independent self-study models. In addition,

the course will follow the internationally recognised European Computer Driving Licence (ECDL) syllabus with

additions according to the requirements of the Hospitality Industry.

Prerequisite: none

Beverage Management – BEM 124

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The course explains and examines responsibilities and service aspects of beverages (alcoholic and non-alcoholic),

the pricing and sales of those commodities and the aspects of wine making, storing, label recognition and wine

appreciation.

Prerequisite: Food Service Operations FSO 115

Event Management – EVM 125

The course presents a systematic approach to project & event management. Many hotels are striving for ways

to increase their room occupancy and yield. Many destinations also look for new ways to attract visitors and

income. A recognized area of growth for many hotel properties and destinations is meetings, incentives,

conventions and events, also known as the MICE industry. Given the competition for MICE consumers, it is

imperative that students are trained in all areas of project & event management in order to procure the business.

Prerequisites: Food Service Operations FSO 114; Food Production Operations FPO 115

Introduction to Front Office Operations FRO 116

The course presents a systematic approach to front office procedures by detailing the business flow in a hotel

from the reservations to checkout. It also examines front office management, human resource management at

the front desk, front office accounting and security systems.

Prerequisite: none

Internship

Students will accomplish an internship of approximately 4 months. During the internships, students will have

the opportunity to learn about several departments and operations in hospitality management. The main aims

are to gain practical knowledge and skills, to experience a real-life work environment, and to provide the

students the skills to perform better in their key operational area of interest.

Students will be supervised by the hotel (direct supervisor and human resources department / training

department). EIC will visit the student and is the point of entry in case of any concerns or changes.

Prerequisites: Food Service Operations FSO 114; Food Production Operations FPO 115; Front Office Operations

FRO 116; CGPA semester 1 and 2 = 1.8 (minimum)

Business Ethics BET 123

In this course students, will discuss issues the concept of corporate social responsibility. Also, students will

discuss matters or ethics and values. Students are challenged to think about what is ‘right’, ‘fair’ and ‘wrong’ in

doing business and managing business operations, and about the social, environmental and cultural impact of

running a business.

Prerequisite: Internship INT 131

French 1 LAN 141

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The course is based on conversation, vocabulary building and reading, and addresses basic grammar. Emphasis

will be placed on the language as a means of communication and attention is given to hospitality-specific

contexts.

Prerequisite: none

Introduction to Marketing MKT 123

This course introduces the basic marketing concepts and terminology and integrates learning material with real

life examples from the industry. The hospitality and travel industry are undergoing rapid changes and it is

important that the students understand the marketing concepts which will allow them to analyze future industry

situations and make the proper decisions. It reviews the importance of marketing in strategic planning, service

characteristics of hospitality and tourism and the principles of marketing mix.

Prerequisite: none

Facilities Management FAC 143

The course relates the practical application of “line” and supervisory techniques, including the implementation

of checking and control functions, to aspects of hospitality operations. Students will be exposed to 4 key areas

within the institute and through assigned duties will exercise good working practices and apply decision-making

techniques applicable to the hospitality industry.

Prerequisite: none

Introduction to Hospitality Accounting ACC 142

To introduce financial accounting theory and the use of accounting as an information system includes processing

economic data, the accounting cycle, cash, receivables and payables, inventory, the principles of merchandising

and profit margins, introduction to partnership and corporation.

Prerequisite: none

Room Division Management RDM 145

Rooms Division Management is one of the most important operations of the Hotel Industry. This course

concentrates on revenue management, profitability, front office operations, the lodging and guest cycle, and

the interactions with other operational processes.

Prerequisite: Front Office Operations FRO 116

Food and Beverage Management FBM 125

This course comprises management theory of food and beverage operations primarily in the commercial sector.

Management control systems will extend the basic principles learned in Food Production. The students will build

their own business model by applying all basic management process in food and beverage operations, including

organisation, marketing, menus, costs and pricing, productions safety and finances.

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Prerequisites: Food Service Operations FSO 114; Food Production Operations FPO 115, Beverage Management

BEM 124, Marketing MKT 143, Accounting ACC 142

French 2 LAN 151

The goal of these courses is to develop a strong foundation for further language study, including acquiring

vocabulary (words/ phrases/terms used in the hospitality industry), grammar, study skills, and cultural

understanding. Activities deal with speaking, listening, reading, and writing, to enable students to deal with

situations they are likely to encounter in the hospitality industry.

Prerequisite: French 1 LAN 141

Islamic and Intercultural studies ICS 152

The course explores different societies and cultures, and examines cross-cultural experiences and incidents,

providing and analysis for their underlying reasons. The theories of Hosted and Hall are addressed as a

foundation for understanding the need to effectively manage cultural diversity in the global work place. The VID

– Value in Diversity – philosophy is examined through discussion of the pros and cons in relation to developing

effective, culturally sensitive organizational programs.

Prerequisite: none

Hospitality Supervision HSU 153

This course focuses on how to manage and develop human resources for effective performance and stability. A

systems perspective of an organization and the psychological, sociological and cultural influences on

organizational behaviour are explored. The impacts of integration and commitment, management and

leadership style, organizational structure, work organization, and industrial relations are presented in a variety

of intercultural contexts.

Prerequisite: Introduction to Hospitality & Tourism Management HTT 113

Hotel Management Simulations HMS 154

This is a computer-based simulation where students work as members of a management team that have just

taken over a property which is trading unprofitably and needs a new management talent. It provides an excellent

opportunity for participants to develop theory with practice from a variety of disciplines.

Prerequisites: Front Office FRO 116, Rooms Division Management RDM 145, Marketing MKT 143, Accounting

ACC 142

Global Tourism and Tourism Trends GTT 156

This course places hospitality businesses in a wider perspective. Frame for the course is the so-called ‘Tourism

System’, with its different components (like tourism supply, tourism demand, stakeholders, influences. The

course will challenge the students to think about the future of the hospitality and tourism industry. Different

sectors in the industry will be assessed. What is the current situation? And what are expectations for the future.

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Prerequisite: Introduction to Hospitality & Tourism Management HTT 113

21.2 Course Description for the Associate in Business Administration

GE-111 English I

Personal communication is the study of one-to-one human communication in a variety of settings, including

business and industry. The purpose of this course is to acquaint you with personal communication theory,

research, and practice. Upon the completion of the course, you should have developed an understanding of the

nature of communication during different types of encounters.

The objectives of this course are to strengthen the student’s ability to communicate effectively in a range of

personal and professional contexts. Emphasis is placed on the key elements of interpersonal communication

and on how an individual’s personal characteristics influence the communication process; students will explore

these through awareness-raising activities.

Prerequisite: TOEFL or IELTS or General English

GE-101- Business Software

The application of computers has become an integral part of the present-day society. The subject “Business

Software Applications” is designed to provide vocational orientation and training in this important domain and

allow students to apply this knowledge in the workplace. This course is designed to provide students with a

general overview of the use of computers and application software to gather, store and manipulate data to

effectively present information. The course is designed to allow students to meet the challenges of business

decision making by addressing information technology needs and applications. It is practical in orientation,

incorporating Microsoft Word, MS Excel, and PowerPoint and MS Access. This course develops a basic level of

competence while developing students’ ability to critique communication modes. The course is delivered and

assessed in conjunction with other communication and managerial courses and commences the emphasis on

individual& independent self-study models. In addition, the course will follow the internationally recognized

European Computer Driving License (ECDL) syllabus.

Prerequisite: None

GE-102 Islamic Studies

This course aims to develop students' understanding of Islamic beliefs and values in the society. The course

focuses on critical approaches to religious and social practices followed by the followers of Islam in a society.

The course also focuses on the current affairs in the Islamic practices and the review of the history of Islam.

Prerequisite: None

GE-103 Mathematics

This course aims to develop the mathematical skills of students to do mathematical operations like solving

equations, factorizing polynomials, using algebraic and graphical methods to solve realistic problems and so

on...The course focuses on algebraic and mathematical models of formulas, scientific notations and graphs.

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Prerequisite: None

GE-104 Critical Thinking

This course aims to develop various reasoning and thinking skills in students including rhetorical strategies and

logical fallacies. The course aims to develop different kinds of reasons to support claims and recognize different

argument types. The course differentiates the different types of reasoning, reports, judgments and inferences.

Prerequisite: None

GE-105 Environmental Studies

This course aims to develop students' understanding of geology, oceanography, astronomy, human ecology,

biogeography, environmental issues and climatology that affect the Earth and its environment.

Prerequisite: None

BUS-100 Principles of Management

The course introduces students to the fundamental of management practices in organization. The course details

the management process of Organizational Control, Building Human Resources and Planning and Decision

making as managers and leaders in an organization. The contents of Leadership and Motivation, Groups and

Teams, Communication between teams in an organization are also covered in the course.

Prerequisite: None

BUS-101 Introduction to Accounting

This course is designed for the use of accounting as a financial information system. It includes economic data

processing, financial statements, accounting cycle, principles of merchandising operations and different types

of business. The course is designed to lay foundation of the accounting concepts and how accounting

information is used for making internal management decisions related to operational planning and control.

Prerequisite: None

BUS-112 English II

The course introduces students to improve their communication in English Language. The course develops both

writing and reading skills in English in the business scenario with grammar instruction and online resources. The

course helps to identify and sharpen up the critical skills to progress and build language skills in English.

Prerequisite: GE-100

BUS-103 Business Statistics

The course introduces students to the fundamental techniques of data analysis, sampling, variation, probability,

and correlation. The main focus lies to introduce students to frequency distributions, inference and regression.

The students are exposed to apply these statistical concepts in business scenarios and solve these problems

using manual and computerized software

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Prerequisite: GE-103

BUS-201 Introduction to Economics

The course introduces students to the fundamentals of economic variables in an economy like the variations in

supply / demand and the impact on the prices and quantities. The course also focuses on profit maximization,

pricing decisions and the determination of income distribution. The main goal is to apply this economic

understanding knowledge to evaluate world circumstances and events in the modern world.

Prerequisite: BUS-100

BUS-202 Organizational Behaviour

The course introduces students to the fundamental of organizational behaviour practices in organization. The

course details the applications dealing with such topics as motivation, team dynamics, negotiation, perception,

decision-making, conflict management, leadership, and organizational culture. The course aims to develop an

understanding of organizational behaviour theories with the skills to put theories into practice.


BUS-203 Principles of Marketing

This course introduces students to the marketing concept and examines the application of marketing to the

hospitality industry. At the end of the course students should be able to understand how complex hospitality

operations can adapt to a changing environment and market conditions, as well as understand marketing

terminology. This course has been designed to strengthen the student's ability to critically examine and apply

marketing management principles.


BUS-204 Management Information Systems

The course is designed towards meeting the dynamic requirements of today's modern business organizational

and technological needs. The focus lies to highlight the areas of greatest potential application of the information

technology needed for high performance and management of the organization. The course is of 3 hours per

week, two of which are lecture hours and two laboratory hours.

Prerequisite: BUS 100 AND GE 101

BUS -205 Financial Management

The course offers the basic financial directions through strategy and financial statements in the organization.

The operational decisions in the firm are examined through financial theory, financial analysis, financial

reporting and sound financial managerial decisions.


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MAR-202 Consumer Behaviour

The course is focused on huge behavioural concepts that have implications of the consumer behaviour of the

various marketers. The course helps students to explore realities and consumer behaviour in marketing. The

various implications of buyer behaviour are studied in e-commerce and traditional markets. The buyer behaviour

is studied to improve strategic decision making.


MAR-203 E-Commerce and E-Business

The course is focused on the information technology of doing business online. The growing need for businesses

to be online and conduct online trading and online commerce is discussed. The different methods of online

businesses like business-business, business consumer, and consumer-consumer are discussed. The electronic

payment systems and the various issues faced during online transactions are discussed during the course.

Prerequisite: BUS-203 & GE-101

MAR-204 Marketing Management

The course is detailed and focused course on management of marketing practices. This course aims to develop

and synthesize the decision-making process in organizations for tapping the market opportunities. The course is

a capstone course in marketing specialization and focuses on product differentiation and gaining competitive

advantage.


MAR-206 Integrated Marketing Communications

The course is a detailed description of integrating various marketing methods used for communication and

marketing. The main aim is to inform and persuade customers through promotional mix of advertising, public

relations, sales promotion and personal selling. The course provides an understanding as to how these variables

interact to constitute an integrated whole and impact during marketing.


MAR-205 Capstone project on Marketing

The purpose of the graduation project is to evaluate the students' ability to complete a project in an area of

Marketing. The project is designed to give students an opportunity to integrate their learning through research,

self-reflection, and presentations. The students may choose their own topic from a variety of project types,

including academic research, internships, student-developed businesses, or an area of personal interest with

focus of business marketing.

Prerequisite: all other courses of the Marketing degree program

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HRM-201 UAE Labour Law and Negotiation

The course explains the basic management practices in managing the human resources of the company. The

main topics covered include Job Analysis, labour relations, discipline, training, motivation, performance

appraisal, leadership and compensation, Strategic Pay Plans and global human resource management practices.


HRM -202 Human Resource Management

The course explains the labour laws and employee contracts for employment as per UAE labour Law. The UAE

laws for employment in the UAE are governed by the Ministry of Labour, Ministry of Justice and Ministry of

Interior. Negotiation Skills are also developed by the students as a part of the course through conflict resolution

and negotiations.


HRM -203 Recruitment, Compensation and Training

The course focuses on the recruitment strategies, compensation parameters, legal factors, training

opportunities for staff and employees of the organization. The course emphasizes the factors for equal

opportunity, fair recruitment strategies, job planning and exit for the employees in the organization. The course

emphasizes an in-depth analysis of the main issues in compensation and benefit management. It addresses the

ways in which both tangible and intangible forms of compensation and training methods that are used to

motivate and reward employee performance.

Prerequisite: HRM-202

HRM -204 Human Resource Information Systems

The course explains the Enterprise Resource Planning that integrates the various HR modules like recruitment,

training, compensation, performance management into an integrated system. The HRIS systems have become

a need for growing organizations and the understanding of the management and information technology behind

the HRIS system is the main aim of the course.

Prerequisite: HRM-202 & GE-101.

HRM -205 Capstone Project on Human Resource


Human Resources Management. The project is designed to give students an opportunity to integrate their

learning through research, self-reflection, and presentations. The students may choose their own topic from a

variety of project types, including academic research, internships, student-developed businesses, or an area of

personal interest with focus of Human Resources Management.

Prerequisite: all other courses of the Human Resources degree program

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BUS-210 Internship

The internship is a supervised work experience in an organization under the supervision of EIC Business faculty

member and site supervisor at the organization. The course requires 200 hours of professional work experience

over the semester that the course is registered at. The enrolment for the course is based on achievement of 36

credit hours of which 9 credit hours are specialization courses and the organization for doing the internship is

decided by the Business Program Chair and Business Dean.

Prerequisite: all courses of the respective degree programs

21.3 Course Description of the Bachelor in Business Administration

Course name english1 Course Code ge-111

pre-requisite toefl 500 or ielts 5 Course Description

Personal communication is the study of one-to-one human communication in a variety of settings, including

business and industry. The purpose of this course is to acquaint you with personal communication theory,

research, and practice. Upon the completion of the course, you should have developed an understanding of the

nature of communication during different types of encounters. The objectives of this course are to strengthen

the student’s ability to communicate effectively in a range of personal and professional contexts. Emphasis is

placed on the key elements of interpersonal communication and on how an individual’s personal characteristics

influence the communication process; students will explore these through awareness-raising activities.

Course name Business Software Course Code GE-101

pre-requisite None

Course Description

The application of computers has become an integral part of the present-day society. The subject “Business

Software Applications” is designed to provide vocational orientation and training in this important domain and

allow students to apply this knowledge in the workplace. This course is designed to provide students with a

general overview of the use of computers and application software to gather, store and manipulate data to

effectively present information. The course is designed to allow students to meet the challenges of business

decision making by addressing information technology needs and applications. It is practical in orientation,

incorporating Microsoft Word, MS Excel, and PowerPoint and MS Access. This course develops a basic level of

competence while developing students’ ability to critique communication modes. The course is delivered and

assessed in conjunction with other communication and managerial courses and commences the emphasis on

individual & independent self-study models. In addition, the course will follow the internationally recognized

European Computer Driving License (ECDL) syllabus.

Course name Islamic Studies Course Code GE-102

pre-requisite None Course Description

This course aims to develop students' understanding of Islamic beliefs and values in the society. The course

focuses on critical approaches to religious and social practices followed by the followers of Islam in a society.

The course also focuses on the current affairs in the Islamic practices and the review of the history of Islam

82


Course name Mathematics Course Code GE-103

pre-requisite None

COURSE DESCRIPTION

This course aims to develop the mathematical skills of students to do mathematical operations like solving

equations, factorizing polynomials, using algebraic and graphical methods to solve realistic problems. The course

focuses on algebraic and mathematical models of formulas, scientific notations and graphs. The course provides

the logical mathematical models to solve equations, matrices and factorizing polynomials.

Course name Critical Thinking Course Code GE-104

pre-requisite None

COURSE DESCRIPTION

This course aims to develop various reasoning and thinking skills in students including rhetorical strategies and

logical fallacies. The course aims to develop different kinds of reasons to support claims and recognize different

argument types. The course differentiates the different types of reasoning, reports, judgments and inferences.

Course name Environmental Studies Course Code GE-105

pre-requisite None

COURSE DESCRIPTION

This course aims to develop students' understanding of geology, oceanography, astronomy, human ecology,

biogeography, environmental issues and climatology that affect the Earth and its environment.

Course name English- 2 Course Code GE- 112

pre-requisite GE-111

Course Description

The Course develops the English communication skills in students through effective reading, writing and listening

techniques. The course aims to develop report writing, technical writing, preparing technical documents that

can be used to communicate in a work place. Students attending this course should have a good English speaking

and writing skills from the English I course. At the end of the course, students should be able to communicate

effectively with clarity and accuracy with the targeted audience.

Course name Basic Statistics Course Code GE-202

pre-requisite GE- 103

Course Description:

This course aims at introducing students to basic statistical skills. The students should have a basic knowledge

of mathematics before enrolling for the course. This will enable them to determine which statistical method is

appropriate fora given situation. At the end of the course, students should be able to apply statistics to real

world business problems.

Course name General Psychology Course Code GED-203

pre-requisite None

Course Description:

The primary objective of this course is to provide students with a broad understanding of the field of psychology

and its evolution as a science. This course aims to introduce some basic concepts and theories in psychology. It

is suitable for students who want to have a basic understanding of psychology.

83


Course name UAE Culture and Society Course Code Ged-300

pre-requisite none COURSE DESCRIPTION

This course aims to establish the unique features of the UAE Culture and the UAE society. The course covers the

human development, social parameters and the economic development of the UAE since 1970. The focus of the

course is in then socio economic development in the UAE and the impact of the oil, trade, business and other

development

Course name Principles of Management Course Code BUS-100 pre-requisite None

Course Description:

The course introduces students to the fundamental of management practices in organization. The course details

the management process of Organizational Control, Building Human Resources and Planning and Decision

making as managers and leaders in an organization. The contents of Leadership and Motivation, Groups and

Teams, Communication between teams in an organization are also covered in the course.

Course name Introduction to Accounting Course Code BUS-101

pre-requisite None

Course Description:

This course is designed for the use of accounting as a financial information system. It includes economic data

processing, financial statements, accounting cycle, principles of merchandising operations and different types

of business. The course is designed to lay foundation of the accounting concepts and how accounting

information is used for making internal management decisions related to operational planning and control.

Course name Managerial Accounting Course Code BUS-200

pre-requisite BUS-101

Course Description:

This course is focused to use accounting systems to provide information and data for business decision making.

The management decisions are influenced by the ability to interpret and analyze accounting data that will be

used for future operations and overall business strategies.

Course name Introduction to Economics Course Code BUS-201

pre-requisite None

Course Description:

The course introduces students to the fundamentals of economic variables in an economy like the variations in

supply/demand and the impact on the prices and quantities. The course also focuses on profit maximization,

pricing decisions and the determination of income distribution. The main goal is to apply this economic

understanding knowledge to evaluate world circumstances and events in the modern world.

Course name Business Information Systems Course Code BUS-202

pre-requisite BUS-100, GE-101

84


Course Description:

The course is designed towards meeting the dynamic requirements of today's modern business organizational

and technological needs. The focus lies to highlight the areas of greatest potential application of the information

technology needed for high performance and management of the organization. The course is of 3 hours per

week, two of which are lecture hours and two laboratory hours.

Course name Principles of Marketing Course Code BUS-203

pre-requisite None Course Description:

This course introduces students to the marketing concept and examines the application of marketing through

effective decision making. At the end of the course students should be able to understand how complex

marketing operations can adapt to a changing environment and market conditions, as well as understand

marketing terminology. This course has been designed to strengthen the student's ability to critically examine

and apply marketing principles, communicate effectively in discussions and presentations and learn

independently.

Course name Business Statistics Course Code BUS-204

pre-requisite GE-202 Course Description:

The course introduces students to the fundamental techniques of data analysis, sampling, variation, probability,

and correlation. The main focus lies to introduce students to frequency distributions, inference and regression.

The students are exposed to apply these statistical concepts in business scenarios and solve these problems

using manual and computerized software.

Course name Macroeconomics Course Code BUS-205

pre-requisite BUS-201 Course Description:

The course develops and comprehends the macroeconomic concepts like the monetary policy, macroeconomic

relationships, interest rates, fiscal policy, deficits and debts, and aggregate demand and aggregate supply. The

course enhances the knowledge on credit systems, employment and national economic growth. The course

develops the economic knowledge gained through the introduction to economics course.

Course name Financial Analysis Course Code BUS- 300


The course offers the basic financial directions through strategy and financial statements in the organization.


reporting and sound financial managerial decisions.

Course name Business Law Course Code BUS-301


85


Course Description:

The course introduces students to ethical, legal and global environment of business. The course develops the

legal application and dispute resolution techniques to students. At the end of the course, students are equipped

to evaluate the legal environment for businesses that are affected by economic, financial and political factors.

Course name Operations Management Course Code BUS-302

pre-requisite BUS-100 & BUS-204

Course Description:

This course introduces students to the operation processes in both industrial and service organizations.

Operation management is considered one of the primary functions of a firm. The main topics covered include,

material requirements, production scheduling planning, and project management. There is a huge focus on the

control of the processes that transform inputs into finished goods or services.

Course name Human Resources Management Course Code BUS-303


The course explains the basic management practices in managing the human resources of the company. The

main topics covered include Job Analysis, labour relations, discipline, training, motivation, performance

appraisal, leadership and compensation, Strategic Pay Plans and global human resource management practices.

Course name Quantitative Decision making Course Code BUS-304


The course develops scientific approach to problem solving in business problems. The emphasis is on a

systematic and rational decision-making process that consists of defining the problem, development of the

model, collection of data, implementation of the model using data and validation of the model. The course

develops critical reasoning and logical sequencing skills in students.

Course name Organizational Behaviour Course Code BUS-305


Course Description:

The course introduces students to the fundamental of organizational behaviour practices in organization. The

course details the applications dealing with such topics as motivation, team dynamics, negotiation, perception,

decision-making, conflict management, leadership, and organizational culture. The course aims to develop an

understanding of organizational behaviour theories with the skills to put theories into practice.

Course name Management and Strategy Course Code BUS-400

pre-requisite BUS-304, BUS-303, BUS-302 Course Description:

This course defines the main concepts of business strategy. The course identifies the main factors that allows

certain companies to succeed and earn profits while other firms fail to succeed. The course also analyses the

conductive factors that help companies to sustain their economic profits while other companies have declining

86


profits. The course therefore develops the basic assessment of strategy knowledge form organisational

perspective and also analyses the formulation of strategy for successful initiatives.

Course name Business Research Methods Course Code BUS-401

pre-requisite BUS-100, BUS-204

Course Description:

The course develops the analysis of business problems and aims to use business research as a tool for problem

resolution. The students need to develop skills for advanced research design, literature review, use statistics of

research work, data analysis from computer models, effective report writing and presentation.

Course name UAE Labor Law Course Code HRM-300


Course Description:

The course explains the labour laws and employee contracts for employment in the UAE as per UAE labour Law.

The UAE laws for employment in the UAE are governed by the Ministry of Labour, Ministry of Justice and Ministry

of Interior

Course name Negotiation and Conflict

Resolution

Course Code GBM-301


Course Description:

The course introduces students to the art of negotiation and art of securing a deal. The students are formed into

individual and group negotiations with strategies to identify and negotiate deals. Through this course, students

learn the concepts and skills to effective conflict resolution. The students analyse conflict develop analytical

skills and decision-making skills based on the situation.

Course name Recruitment and Selection Course Code HRM400

pre-requisite HRM 300 Course Description:

The course focuses on the recruitment strategies, manpower planning, development of selection methods like

placement tests, interviews, reference checks and other methods. The course emphasizes the factors for equal

opportunity, fair recruitment strategies, job planning for the employees in the organization.

Course name HR Information Systems Course Code HRM-401

pre-requisite HRM-300& BUS-202 Course Description:

The course explains the Enterprise Resource Planning that integrates the various HR modules like recruitment,

training, compensation, performance management into an integrated system. The HRIS systems have become

a need for growing organizations and the understanding of the management and information technology behind

the HRIS system is the main aim of the course.

Course name Special Topics in HR Course Code HRM-404

pre-requisite HRM-400

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Course Description:

The course is an advanced course that deals with the current and international human resource management

developments in the modern world. The course emphasizes that the political, economic, financial and

technological parameters affect the human resource development in the organization. The course informs on

the latest trends in HR, international trends in HR and the current affairs on HR management.

Course name Strategic Human Resource

Management Course Code HRM-405

pre-requisite BUS 400, HRM 400, HRM 410, HRM 415 Course Description:

The course develops strategic perspective of human resource management with an emphasis on business

challenges involving international aspects of human resource management, human resource systems,

globalization, HR strategy, and knowledge management. The course emphasizes the use of human resource

management processes for global competitive advantage.

Course name Capstone Project on HR Course Code HRM-410

pre-requisite HRM 300

Course Description:


Human Resources Management. The project is designed to give students an opportunity to integrate their

learning through research, self-reflection, and presentations. The students may choose their own topic from a

variety of project types, including academic research, internships, student-developed businesses, or an area of

personal interest with focus of Human Resources Management.

Course name Internship Course Code HRM-420

pre-requisite 105 Cr. Hr.

Course Description:

The internship is a supervised work experience in a organization under the supervision of EIC Business faculty

member in Human Resources Specialization and site supervisor at the organization. The course requires 200

hours of professional work experience over the semester that the course is registered at. The enrolment for the

course is based on achievement of 105 credit hours and the organization for doing the internship is decided by

the Business Program Chair and Business Dean.

Course name Training and Development Course Code HRM-402


Course Description:

The course is a practical course on the training and development section of the human resources of the

organization. The course emphasizes the theories of training and development in the broader perspective of the

organization. The course covers the basic training concepts like learning theory, needs assessment, orientation;

skills-based training, team building, organization development, and management development.

Course name Performance and Compensation



88


Course Description:

The course develops strategic evaluation of compensation and rewards to attract and motivate employee

performance. The course emphasizes the need for job analysis, Pay-for-Performance Plans, Job-Based Structures

and Performance Appraisals. The course analyses the various compensation strategy and the importance of job-

based approach. The course evaluates various international pay systems and the importance of job-based

approach.

Course name Consumer Behaviour Course Code MAR-300 pre-requisite BUS-203

Course Description:

The course is focused on huge behavioural concepts that have implications of the consumer behaviour of the

various marketers. The course helps students to explore realities and consumer behaviour in marketing. The

various implications of buyer behaviour are studied in e-commerce and traditional markets. The buyer behaviour

is studied through group influences and consumer psychographics to improve strategic decision making.

Course name E-Commerce and E-Business Course Code MAR-301

pre-requisite BUS 203 and BUS 202

Course Description:

The course is focused on the information technology of doing business online. The growing need for businesses

to be online and conduct online trading and online commerce is discussed. The different methods of online

businesses like business-business, business-consumer, consumer-consumer are discussed. The electronic

payment systems and the various issues faced during online transactions are discussed during the course.

Course name Services and Retail Marketing Course Code MAR-302

pre-requisite BUS 203 Course Description:

The course is focused on comprehensive view of retailing and service marketing. The emphasis is on application

of services and retail marketing concepts in practical retail managerial scenarios. The changing scenario of retail

marketing with new methods of web and non-store methods are also discussed. The topics include Retail

Institutions by Store-Based Strategy Mix, Web, Non-Store-Based, and Forms of Non-traditional Retailing,

Maintaining a Retail Image & Promotional Strategy and Financial Merchandise Management & Pricing.

Course name Integrated Marketing

Communications Course Code MAR-400

pre-requisite MAR-300, MAR-302 Course Description:

The course is designed to apply the skills of marketing, advertising, promotions into the marketing process to

help organizations to use contemporary marketing and sales promotion methods for communicating with the

customers. The topics include best practices in IMC, planning brand contacts and brand delivery, relating IMC

programs to brand value and methods of measuring brand equity. The course integrates the process of

delivering marketing communication messages and analyses the various marketing communication strategies.

Course name International Marketing Course Code MAR-404

pre-requisite MAR-301

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Course Description:

The course is a detailed overview of the marketing steps in the international business environment and explains

the framework for multinational marketing management. The course provides an overall perspective of

international markets with special emphasis on the political, legal, social and economic factors. The topics

include political environment, international legal environment, global marketing management, international

marketing channels and pricing for international markets.

Course name Strategic Marketing

Management Course Code MAR-405

pre-requisite MAR-404, MAR-402 Course Description:

The course is detailed and focused course on strategic management of marketing practices. This course aims to

develop and synthesize the decision-making process in organizations for tapping the market opportunities. The

course is a capstone course in marketing specialization and focuses on product differentiation and gaining

competitive advantage

Course name Capstone Project on

Marketing Course Code MAR-410

pre-requisite MAR-405

Course Description:


Marketing.

The project is designed to give students an opportunity to integrate their learning through research, self-

reflection, and presentations. The students may choose their own topic from a variety of project types, including

academic research, internships, student-developed businesses, or an area of personal interest with focus of

Marketing.

Course name Internship Course Code MAR-420

pre-requisite 105 Cr. Hr. Course Description:


member in Marketing Specialization and site supervisor at the organization. The course requires 200 hours of

professional work experience over the semester that the course is registered at. The enrolment for the course

is based on achievement of 105 credit hours and the organization for doing the internship is decided by the

Business Program Chair and Business Dean.

Course name Sales Management Course Code MAR-401 pre-requisite MAR-300

Course Description:

The course is focused on changing world of sales management. The course aims to give basic understanding f

the professional B2B sales including sales management force, evaluation, planning and staffing. The course

explains the process of managing and motivating the professional B2B sales force using customer relationship

management (CRM), sales force effectiveness, compensating and retaining sales people.

Course name Marketing Research Course Code MAR-402

90


pre-requisite BUS-401, MAR-300

Course Description:

The course is focused on advanced skills of market research. The course aims to deliver the skills required for

effective marketing decisions. The students are skilled with the basic and core marketing research tasks. The

students are addressed with market research design, research data collection, data analysis and market research

reporting. The topics include marketing research process, qualitative research, and secondary data research,

observation, conducting marketing experiments, determination of sample size and communicating research

results.

Course name International Business Course Code GBM-300 pre-requisite BUS-205

Course Description:

This course introduces students to the global context of business. The emphasis is on the international industry,

globalization, market power, and different alternative means of international business. The modern local

business is affected by increased globalization, global business decisions, international events and even business

activities of foreign entities. The course develops the students to deal with the challenges and opportunities

created by the modern globalized economy.

Course name Negotiation and Conflict

Resolution

Course Code GBM-301

pre-requisite BUS 100 Course Description:

The course introduces students to the art of negotiation and art of securing a deal. The students are formed into

individual and group negotiations with strategies to identify and negotiate deals. Through this course, students

learn the concepts and skills to effective conflict resolution. The students analyse conflict develop analytical

skills and decision-making skills based on the situation.

Course name Quality Management Course Code GBM-400

pre-requisite BUS-305, BUS-304 Course Description:

This course introduces students to the quality management practices, methods and approaches made in the

modern organizations. The emphasis is on quality management principles, continuous improvement, and focus

on quality and customers. The course introduces the quality processes, decision making methods and role of

leadership in implementing quality management in organizations.

Course name Entrepreneurship Course Code GBM-401

pre-requisite BUS-201&GBM-300 Course Description:

This course introduces students to role of an entrepreneur in the economy. The course aims to develop

entrepreneurial skills and develop the strategy for entrepreneurial business. The course analyses the need for

opportunity recognition, role of entrepreneur in the regional economic development and the various factors

affecting entrepreneurship.

Course name Leadership Course Code GBM-404

pre-requisite GBM-401

91


Course Description:

This course introduces students to the leadership practices, methods used by managers and directors in the

modern organizations. The emphasis is on developing leadership experience in students through initiating,

developing and delivering leadership skills and team development. The course introduces trait approach, skills

approach, situational approach, transformational leadership, leadership ethics in implementing leadership in

organizations.

Course name International Management Course Code GBM-405

pre-requisite GBM-401, GBM-400 Course Description:

This course analyses the strategic management of multinational firms and examines why organisations develop

operations in other nations. The role of managers in managing international firms with focus on cultural, social,

strategic, ethical and functional aspects. The course integrates the management of international firms with

various implications of global business

Course name Capstone Project on

Management Course Code GBM-410

pre-requisite GBM- 400

Course Description:


Business Management. The project is designed to give students an opportunity to integrate their learning

through research, self-reflection, and presentations. The students may choose their own topic from a variety of

project types, including academic research, internships, student-developed businesses, or an area of personal

interest with focus of Business Management.

Course name Internship Course Code GBM-420

pre-requisite 105 Cr. Hr.

Course Description:


member and site supervisor at the organization. The course requires 200 hours of professional work experience

over the semester that the course is registered at. The enrolment for the course is based on achievement of 105

credit hours and the organization for doing the internship is decided by the Business Program Chair and Business

Dean

Course name Project Management Course Code GBM-402

pre-requisite GBM-400 Course Description:

This course introduces students to the project management practices, methods and approaches made in the

modern organizations. The emphasis is on quality planning, organizing and controlling projects in business

organizations. The course introduces the project processes, decision making methods and role of leadership in

implementing project management in organizations.

Course name Change Management Course Code GBM 403


92


Course Description:

This course introduces the concept of change management to the students. The managers in organization shave

to follow a process while implementing a change. The manager should implement a strategy for change,

communicating the change in vision, empowering employees to perform and creating short win-win situations

for the employees and the organization. This course develops the students’ knowledge on managing and

controlling change in an organization and planning for future approaches for the organization.

Course name Training and Development Course Code HRM-402


The course is a practical course on the training and development section of the human resources of the

organization. The course emphasizes the theories of training and development in the broader perspective of the

organization. The course covers the basic training concepts like learning theory, needs assessment, orientation;

skills-based training, team building, organization development, and management development.

Course name Performance and Compensation



The course develops strategic evaluation of compensation and rewards to attract and motivate employee

performance. The course emphasizes the need for job analysis, Pay-for-Performance Plans, Job-Based Structures

and Performance Appraisals. The course analyses the various compensation strategy and the importance of job-

based approach. The course evaluates various international pay systems and the importance of job-based

approach.

Course name Sales Management Course Code MAR-401

pre-requisite MAR-300 Course Description:

The course is focused on changing world of sales management. The course aims to give basic understanding f

the professional B2B sales including sales management force, evaluation, planning and staffing. The course

explains the process of managing and motivating the professional B2B sales force using customer relationship

management (CRM), sales force effectiveness, compensating and retaining sales people.

Course name International Marketing Course Code MAR-404

pre-requisite MAR-301 Course Description:

The course is a detailed overview of the marketing steps in the international business environment and explain

the framework for multinational marketing management. The course provides an overall perspective of

international markets with special emphasis on the political, legal, social and economic factors. The topics

include political environment, international legal environment, global marketing management, international

marketing channels and pricing for international markets.

Course name Project Management Course Code GBM-402


93


Course Description:

This course introduces students to the project management practices, methods and approaches made in the

modern organizations. The emphasis is on quality planning, organizing and controlling projects in business

organizations. The course introduces the project processes, decision making methods and role of leadership in

implementing project management in organizations.

Course name Change Management Course Code GBM 403

pre-requisite GBM-400 Course Description:

This course introduces the concept of change management to the students. The managers in organizations have

to follow a process while implementing a change. The manager should implement a strategy for change,

communicating the change in vision, empowering employees to perform and creating short win-win situations

for the employees and the organization. This course develops the students’ knowledge on managing and

controlling change in an organization and planning for future approaches for the organization.

Course name Food and Menu Planning Course Code HTT 200

pre-requisite BEM 124

Course Description:

The course is an introductory course to the principle of planning of menus. The course is designed on the design

with the application on the organization, planning, nutritional, and menu costing techniques. The course

describes the various methods of menu planning and its relation of the food including the recipe costing, the

merchandising menu and food service equipment analysis.

Course name Customer Service Management Course Code HTT 201

pre-requisite HTT 113 Course Description:

The course examines the relationship and service to manage customers. The course describes the customer

service environment and principles of customer service. The course emphasizes the importance of

communication and understanding customer issues and focuses on manager’s role to solve customer issues. The

modern students learn to use the methods, technology, service strategy and leadership in managing customer

service.

Course name Restaurant Operations Management Course Code HTT 202

pre-requisite FPO 115

Course Description:

This course introduces students to the operation processes in both restaurant and hotel service organizations.

Operation management is considered one of the primary functions of a restaurant and hotels. The main topics

covered include, material requirements, production scheduling planning, and project management in restaurant

and hotels. There is a huge focus on the control of the processes that transform inputs into finished goods or

services in restaurants.

Course name Hotel event and Convention

Management Course Code HTT 301

pre-requisite HSU 153 Course Description:

94


The course provides an overview of elements of hotel industry with emphasis on exhibitions, events and

conventions. The emphasis is on various current issues on the visitor’s bureau, convention service managers,

meetings and conventions marketing and the service made to continue the after-sale business.

Course name Banquet and catering management Course Code HTT 302

pre-requisite HTT 300 Course Description:

The course provides details on dinning, catering and banquet management with special emphasis on

outstanding dining experience. The focus is on developing catering and banquet management skills to plan and

run successful events with excellent service skills and training the service staff. The industry standards of catering

and banquet will be applied practically through function sheets for on-site and off-premise events.

Course name Hotel Sales and Marketing Course Code HTT 400

pre-requisite MKT 143

Course Description:

This course focuses on the advanced marketing concepts and examines the application of marketing to the hotel

sales and hospitality industry. At the end of the course students should be able to apply the complex hospitality

operations to a changing environment and market conditions. This course has been designed to strengthen the

student's ability to critically examine and apply marketing management principles, communicate effectively in

discussions and presentations and learn independently on the hotel sales and hospitality industry.

Course name Financial Analysis in Hotels Course Code HTT 401

pre-requisite ACC 142

Course Description:

The course offers the basic financial directions through strategy and financial statements in the hotel industry.


reporting and sound financial managerial decisions in the hotel industry.

Course name Capstone Project on Hotel

Management Course Code HTT 405

pre-requisite HTT 202, HTT 301, HTT 400

Course Description:


Hotel Management. The project is designed to give students an opportunity to integrate their learning through

research, self-reflection, and presentations. The students may choose their own topic from a variety of project

types, including academic research, internships, student-developed businesses, or an area of personal interest

with focus of Hotel Management.

Course name Internship Course Code HHM 450

pre-requisite complete min 105 Cr. Hr.

Course Description:


member in Hotel and Tourism Specialization and site supervisor at the organization. The course requires 200

hours of professional work experience over the semester that the course is registered at. The enrolment for the

95


course is based on achievement of 105 credit hours and the organization for doing the internship is decided by

the Business Program Chair and Business Dean.

22 Glossary

College. A smaller institution of higher education typically focused on undergraduate education, awarded with

a diploma / associate degree.

Diploma. A term that indicate the recipient has completed a course of study, though the precise length of that

study varies from institution to institution. The diploma often, though not always, indicates a course of study of

approximately two years’ length equivalent to the associate’s degree.

Associate degrees. An associate degree usually requires a minimum of two but less than four years of full-time

academic study and a minimum of 60 earned credits.

Bachelor’s degrees. A bachelor’s degree normally requires at least four but no more than five years of full-time

study to complete with a minimum of 120 earned credits.

Full-time Student. A full-time student commits for five days a week to studying. He will take the full program

and course load per semester, as offered by the institution. Full time students can finish the program in 2,5

years, if they pass all courses in first instance.

Part-time Student. A part-time student is defined as a student who does not take the full program / course load

as offered by the institution. This student decides to register for few courses only per semester (minimum of 2,

and maximum of 4). The part time student still is expected to aim for the diploma. A part time student will spend

less time per semester in EIC but will need to take more semesters to be able to complete the program.

Lecturer. An appointment requiring at least a master’s degree or equivalent professional qualifications.

Instructor. An appointment requiring a master’s degree, or a bachelor’s degree and equivalent professional

qualifications.

Course. A course consists of a number of instructional activities over a prescribed period of time. It deals with a

single subject and is commonly described by title, number, credits, and expected learning outcomes in the

Catalog.

Program. The set of courses and other formally established learning experiences which constitute a program of

study (see curriculum below). Program may also refer to a specific aspect of the curriculum, such as the general

education program or a study abroad program.

Curriculum. The term refers both to the range of courses offered by an institution and to a set of related courses

constituting an area of specialization, such as the computer science curriculum or the civil engineering

curriculum.

Credits/Credit System. The academic credit provides a basis to measure the amount of engaged learning time

expected of a typical student enrolled in traditional classroom settings and in laboratories, studios, internships

and other experiential learning, and e-learning. A credit hour is a unit of measurement toward attaining a

degree. In the U.A.E., 1 credit equals approximately 1 hour of time in class over the course of a semester of 15

96


weeks or longer. It is assumed that a student spends2 hours out of class in independent study or specific course

assignments for every hour in class or a total of 45 hours’ minimum. Satisfactory completion of courses earns

credits, which accumulate toward the total required for a particular degree. All EIC courses offer 3 credits.

Semester. A semester for an undergraduate student is the period of time, typically a minimum of 16 weeks,

during which an institution offers courses.

Remedial Courses/Foundation Programs. Such courses or programs prepare a student for enrolling in a regular

college curriculum and aid the student in rectifying an area or areas of deficiency. These are non-credit courses

and do not count toward a degree.

Major / Specialization. The major or specialization is the field of study in which a student specializes. The major

usually requires that a student complete between a minimum of one year of course work, or 30 credits, in the

subject area and half or more of the total number of credits for the degree with most courses at the upper

division level.

General Education. General education is that aspect of the curriculum intended to provide 1) practice in thinking

critically, 2) an understanding of the approaches to knowledge of the major categories of disciplines (such as

science, humanities, arts, social sciences), 3) a common core of understanding among students (such as Islamic

studies or history), and 4) a level of skill appropriate to higher education in mathematics, information literacy,

and communications.

Academic standing: The student may be in one of the following academic standings at a given time: good

standing, on probation. Good standing is a student who has a CGPA of 2.0 and above for an undergraduate

student. Student is on probation when his CGPA is below 2.0 for an undergraduate student.

GPA: Grade point average for a semester.

CGPA: Cumulative Grade point average an average for all semesters.

Incomplete: An “I” is given to a student when he/she has been performing satisfactorily, but for a valid reason

or a reason beyond the student's control such as illness, he/she has been unable to complete the required work

for the course before the end of the semester.

Load: The total number of credits the student is registered for in a given semester.

Transcript: A certified copy of the student's academic record. The transcript lists each course that the student

has taken, the final grade received, the GPA, and CGPA.

Transfer Credit: Transfer credit is offered for the successful completion of a course from an accredited institution

beyond high school or grade 12. Courses that are transferred are not calculated in the GPA.

Withdrawal from a course: The act of officially dropping a course after the drop and add period, this action is

done upon student’s request.

Enforced Withdrawal: The act of officially dropping a course after the drop and add period, this action is done

upon the faculty member’s recommendation due to student’s poor performance or attendance.

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