Financial Inclusion – administering Social Security

Benefits by

Social Justice & Empowerment Deptt, (Government of Haryana)

& NIC, Haryana

(e-Haryana on 7-8 February 2014)

Welcome To Presentation

On

Social Security Pension Schemes

Present system of Pension Administration

1) Monthly sanction of Pension schemes are obtained on 1st of every Month

2) Funds transferred to bank accounts of Panchayats/MCs (empowered by Govt)

3) Money withdrawn by Sarpanches/MC members and expected to be disbursed by 7th of every month

4) APR receipts & balance deposited to BDPO office

5) BDPO office in turn sends balance of the Block to DSWO office with APR receipts

6) DSWO updates central data and sends arrears of non receivers of pension in subsequent months.

Shortcoming in the system

1) Disbursement of pension to all within the 1st week is not guaranteed

2) Feedback regarding disbursement & account rendering by Panchayats/MC badly delayed

3) Does not provide withdrawal flexibility to beneficiary

4) Sporadic allegations of harassment & discrimination by Sarpanches

5) Defaults in payments to about 5% beneficiaries every month who feel harassed

Use of IT in Governance (present Status)1) Centralized database has been created for all

pensioners, Application forms & eligibility criteria available on the website

2) DSWOs are authorized for online addition/deletion/ modification of central database

3) Flagging ineligible and dead beneficiaries

4) De-duplication of records

5) Monthly Treasury bills & Bank payment advices are processed using the central database

6) APR generated at state level for all districts & sent in PDF to districts (No manual changes permitted )

7) Online search facilities for beneficiaries records and tracking of their payments

8) Up to date beneficiaries lists available online.

Login page for DSWO/System admin

Tracker for disbursed benefits

New beneficiary Entry

New beneficiary Entry contd…

Confirm beneficiries revival status

Delete a beneficiary…

Stakeholders

Directorate of SJE

DSWOs

Block/BDOs

Panchayat/MCs

Banks, NIC

Treasury

UIDAI

NGO

Beneficiaries

State Level Processes Generation of monthly Pension APRs. XML files Creation for Banks for remittance of accounts of beneficiaries Processing of Pension Arrears. Processing of pension scheme wise summary sheets. Data Synchronization with Banks. State Level Reports Generation. Inter district Migrations of beneficiaries Confirmation of changes made by DSWOs Capacity development and operational training

Edraw Trial Version

Edraw Trial Version

Edraw Trial Version

Edraw Trial Version

Edraw Trial Version

Edraw Trial Version

Beneficiaries DSWO / ADMIN Banks / TSP

Database

Tier 1

Tier 3

Tier 2

WAN WAN

Block / MC Office

District / Bank /CSP Level Processes Online insertion/ Modification of Pensioners by

DSWO. Correction in Pension amount , Pensioner name

(spelling) and Status and within district migration

Generation of District Level Reports. Enrollment / Integration of Bank accounts / Card Nos. Disbursement and addressing grievances

Online availability of – Up-to-date Beneficiaries List. Pension payment Tracking for every beneficiary View number of integrated bank accounts Block/MC

wise. EBT related instructions.

HARYANA – EBT Architecture and Data Flow

Edraw Trial Version

Edraw Trial Version

Edraw Trial Version

Application

Web Server Application Server

Interaction with website Data Synchronization

CSP

Disbursement

Accounts update Submission

XML files

User friendly

Web based application available any time

Bilingual Unicode compliant

Role based access to distt and state level officials

IP based secure access at districts

Beneficiaries lists updated dynamically

APRs generation at State level for selected geographical and institutional jurisdiction

Features of IT Application

Delayed Flow of reports and account rendering from

Panchayats to BDPOs

Undisbursed Pensions of a month being disbursed through a

manual APR generated at DSWO level in subsequent months

has bottlenecks and problems

Despite having digital data system, interface between

Department and beneficiaries is still manual & is fraught with

limitations of the manual delivery system

Voluminous Records of APRs maintained in physical form

poses a problem of storage, retrieval & reconciliation

Reconciliation of accounts and money kept outside system for long periods

Problems/constraints

Automate Payments to beneficiaries through bank accounts

Achieve 100% payment to beneficiaries on 1st of every month

Reconciliation of payment accounts through banks and NPCI as

a digital payment intermediaries

Scanable APR to update payment disbursement status & to

rule out any manual APR and disbursement of defaulted

beneficiaries

To- be- processes

Durana Village (Ambala) AEPS experiment

Barwala (panchkula) EBT experiment

Introduction of scanning technology in pipeline

Aadhar & bank account seeding of beniciaries started

Actions taken

Universal Citizen database with Socio-economic and personal

data to identify potential beneficiaries

Universal Aadhar Based payment for all benefits flowing from

different departments

Individual/family based entitelment statements cutting across

deptts & Organizations

SMS services for payment alerts to individuals.

Scheme Accessibility through e-DISHA Centres & CSCs.

Wish List

Recognition to this IT initiative

Winner of Financial Inclusion award in 2012 by the President of Economic Advisory council to the Prime minister of India

Finalist in 2013 for National e-Governance award by DARPG ,Govt. of India

Pension Scheme Rate of Pension

Revised Rate

Total Pensioners Total Amount

Old Age Samman 500 1000 1,339,228 1,339,228,000

Disability Pension 500 1000 136,084 136,084,000

Widow Pension 750 1000 572,899 572,899,000

FADC 200 500 26,857 13,428,500FADC 400 1000 65,305 65,305,000Ladli Allowance 500 500 25,840 12,920,000FAKM 2500 2500 12 30,000

Allowance to Eunuch 500 500 10 5,000FANSGDC 700 700 4,205 2,943,500

Allowance to Dwarf 500 500 17 8,500

Total   21,70,457 214,28,51,500

Scheme wise count (Jan 2014)

THANK YOU PROJECT TEAM

Name Designation Email AddressSh. PK Das, IAS Principal Secretary to Govt dasspk@hry.nic.in

Sh. Sandeep Garg, IAS Director General, SJE sje@hry.nic.in

Sh. Ghan Shyam Bansal State Informatics Officer sio-hry@nic.in

Sh. Susheel Kumar Technical Director susheel.Kumar@nic.in

Sh. Dharam Pal Saini Senior System Analyst dp.saini@nic.in

Sh. Hakam Singh Deputy Director sje@hry.nic.in