effect of organizational culture on organizational performance
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EFFECT OF ORGANIZATIONAL CULTURE ON ORGANIZATIONAL
PERFORMANCE
The purpose of any enterprise, business or organization is to have earnings. In the precedingstage of these earnings, culture carries a vital role. Schein (1990) explains the concept of
organizational culture, which has received increasing attention in recent years both from
academics and practitioners. Culture brings the norms, values and attributes that govern a place.
George (1993) elucidates that intensification of research on culture and organizational
performance has led to the formulation of theories about factors within an organization that can
make a huge impact on the outputs and a common hypothesis about this role suggests that if an
organization possesses strong culture by exhibiting a well-integrated and effective set of
specific values, beliefs and patterns, then it will perform at a higher level of productivity.
Charles (1991) highlights in his study that the notion of organizational culture has beenimportant in the study of organizational behavior of the past decade. In spite of disagreements
over some elements of definition and measurement, researchers seem to agree that culture may
be an important factor in determining how well an individual fit in an organizational context,
whereas George (1992) investigates the relationships of culture strength and two substantive
cultural values with corporate performance. Culture strength is measured by the consistency of
responses to survey items across people and the two cultural values are measured by items on the
survey that relate to either adaptability or stability. The data, from management surveys of 11 US
insurance companies in 1981, were correlated with asset and premium growth rates from 1982 to
1987. Results indicate that both a strong culture regardless of content and a substantive value
placed on adaptability are associated with better performance for two to three subsequent yearson both criterion measures. The results support the findings of Denison (1990) that strength of
culture is predictive of short-term performance.
Bernard (1995) examines organizational culture and organizational performance via a discussion
of the models of culture and the empirical research conducted to investigate the causal
relationship between them. Despite claims of a causal relationship, the culture-performance link
remains unclear. There is a need to improve on the application of the concepts involved.
Methodological issues as well as the influence of moderator variables are suggested for
consideration in future research. Abraham (2004) has researched that despite the growing
awareness of the importance of researching core strategic resources and activities, the work thathas been done to date has largely taken the form of anecdotal reports and case study analysis. We
have yet to see large-sample studies demonstrating how organizational elements, independently,
complementarily and interactively, may or may not enhance the organization's performance.
Moreover, little attention has been given to researching this topic in public sector organizations.
The present study aims to bridge this gap by examining the impact of a set of independent
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intangible organizational elements and the interactions among them on a set of objective
organizational performance measures in a sample of local government authorities in Israel.
References:
Abraham, C. (2004). The Relationships Between Intangible Organizational Elements and
Organizational Performance. Strategic Management Journal, 1257-1278.
Bernard, L. (1995). Examining the organizational culture and organizational performance link.
Leadership & Organization Development Journal, 16-21.
Charles, A. O. (1991). People and Organizational Culture: A Profile Comparison Approach to
Assessing Person-Organization Fit. The Academy of Management Journal, 487-516.
George, A. M. (1993). Organizational Culture and Performance: Proposing and Testing a Model.
Organizational Science, 209-225.
George, G. G. (1992). Predicting Corporate Performance from Organizational Culture. Journal
of Management Studies, 783-798.
Schein, E. H. (1990). Organizational Culture.American Psychologist, 109-119.