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Education & Training Programs 2016

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Introduction 1

Organisation Wide Training 2

HLTAID003: Provide First Aid

HLTAID001: Provide Cardiopulmonary Resuscitation

Equal Opportunity Training

Consumer Participation for Organisations

Introduction to Alcohol and Other Drugs

Methamphetamine: The Facts

Reception and Administration Staff Workshops 4

Dealing with Clients who may be Angry

Dealing with Intoxicated Clients

Creating a Welcoming Environment

Clinical Staff Education and Training 6

Workshops 6

Working with Groups

Competency Based Training 6

CHCAOD001: Work in and alcohol and other drugs context

CHCAOD002: Work with clients who are intoxicated

CHCAOD004: Assess the needs of clients with alcohol and other drug issues

CHCAOD005: Provide alcohol and other drug withdrawal services

CHCAOD006: Provide interventions for people with alcohol and other drug issues

CHCAOD007: Develop strategies for alcohol and other drugs relapse prevention and management

CHCAOD009: Develop and review individual alcohol and other drug treatment plans

Client Courses 8

MPEP (Methamphetamine Personal Education Program)

Methamphetamine Family First Aid Program

Alcohol, Considering Change?

Cautious with Cannabis

FOCiS (First Offender’s Court Intervention Service)

Contents

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Who are we?

UnitingCare ReGen is the leading alcohol and other drug (AOD) treatment and education agency of UnitingCare Victoria and Tasmania.

What do we do?

The ReGen Education and Training Department employs skilled clinicians and educators who develop and deliver high quality educational programs to the community sector and beyond.

We offer a suite of professional development workshops for both clinical and non-clinical staff, including: working with groups, dealing with clients who may be angry, equal opportunity and consumer participation training. These workshops are scheduled upon request and fees are negotiated depending on the specific workshop structure, duration and location. Please get in touch for more information.

As a Registered Training Organisation (RTO# 20956), ReGen also provides nationally recognised competency-based training in Alcohol and Other Drugs and First Aid from the Community Services & Health training packages.

Get in touch:

If you have other educational requests, ReGen can consult with you to design a program for your staff. All existing workshops can be tailored to meet the needs of your workplace.

Please get in touch with ReGen to request workshops or discuss your training ideas:

Brandon JonesManager of Workforce Development & Diversion Programsbjones@regen.org.au 03 9386 2876

Introduction

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Our First Aid training, from the Health Training package is designed for all staff within an organisation not only those who are delivering direct service.

HLTAID003: Provide First Aid

8 hours training + self paced learning

First Aid is essential for direct care workers in the Health and Community sectors. This training is the equivalent of what was formerly known as Level 2 First Aid. It includes the full complement of first aid presentations and is contextualised to consider First Aid in the community sector. Particular attention is given to overdose response, needle-stick injury and blood borne viruses. This unit can be customised to meet the needs of your organisation.

HLTAID001: Provide CPR

4 hrs

This unit of competency describes the skills and knowledge required to perform Cardiopulmonary Resuscitation (CPR) according to the Australian Resuscitation Council (ARC) guidelines. Workshops are capped at 12 participants to allow clinicians time and support to embed the critical skills of resuscitation.

ReGen also provides a series of workshops suitable for all staff within community services organisations:

Equal Opportunity Training

2 hrs

This interactive workshop provides an overview of employee rights, responsibilities and complaint resolution as outlined in the organisational equal opportunity policies and procedures in accordance with relevant legislation. On completion of the training, participants will have an understanding of legal definitions of discrimination, sexual harassment, victimisation and bullying, and be able to identify unlawful behaviour.

Consumer Participation for Organisations

2 – 4 hrs

Consumer participation is an essential component of service planning and delivery in the Alcohol and Other Drug and Mental Health sectors. Consumer participants contribute expertise and ideas developed from their service-use experience, ensuring equality and relevance of service, rather than a top-down approach. This workshop explores what consumer participation is and why it is important. Longer workshops will include planning to incorporate consumer participation into service delivery.

Introduction to Alcohol and Other Drugs

(AOD)

2 – 4 hrs

This workshop is designed for organisations outside the AOD sector who find that a base knowledge of AOD work would be useful in interacting with their client group. The session provides a broad overview of AOD treatment in Victoria. This workshop can be customised to suit your organisation or workforce needs.

Organisation Wide Training

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Methamphetamine: The Facts

2 hrs

This workshop is designed for any group interested in knowing more about methamphetamine. The workshop is designed to provide facts and useful information. Topics include: short and long-term effects of using, how the drug is consumed, harm-minimisation tips, services available and support for family and friends. The workshop is suitable for community organisations outside the Alcohol and Other Drug sector as well as other professional groups who find that a base knowledge of methamphetamine would be useful in interacting with their client group.

“A great opportunity to share knowledge, learn from others in my field

and broaden my skills.”

AOD competency training participant

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Reception Frontline Workers –

Dealing with Clients who may be Angry

2 hrs

This training provides frontline workers with the knowledge and skills to manage a conflict situation within the appropriate limitations of a frontline workers’ role. The workshop covers the following topics:

− The stages of anger and aggression

− Early warning signs of anger and aggression

− How to respond effectively and what can be expected from non-clinical and clinical staff

− Strategies to de-escalate conflict

− Looking after yourself

Reception & Administration Workers –

Dealing with Intoxicated Clients

2 hrs

This workshop provides frontline workers with the knowledge and skills to manage a client who is intoxicated within the appropriate limitations of their role. This following topics are covered:

− The signs and symptoms of intoxication

− Drugs and their effects

− How to respond effectively and what can be expected from non-clinical and clinical staff

− Looking after yourself

Reception & Administration Workers –

Creating a Welcoming Environment

2 hrs

Evidence is increasingly recognising the relationship between creating a welcoming environment for clients and successful treatment outcomes. Frontline workers provide the first impression – thereby influencing the success of the ‘therapeutic alliance’, or strong rapport, which is understood to both increase retention in treatment and improve treatment outcomes.

This interactive training recognises and supports the important role that frontline workers play in service provision. The training provides a strong evidence base for frontline workers to view their defined work as part of an integrated therapeutic team. It explores practical ways to create a welcoming service while at the same time recognising the boundaries of their role.

Reception and Administration

Staff Workshops

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Evidence is increasingly recognising the relationship

between creating a welcoming environment for clients and

successful treatment outcomes.

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Workshops

Working with Groups

4 hrs – 2 days (customised)

This workshop explores the nature of group work and skills required for the facilitation of groups within the Alcohol and Other Drug or Mental Health sectors. This practical and interactive workshop is based on the development of skills for psychoeducational group work, as opposed to therapeutic groups.

Topics include:

− exploring the evidence for efficacy of groups

− common characteristics of groups

− stages in group development

− benefits of group work

− the importance of planning

− facilitation skills

− managing complex situations

− responding to different needs

− evaluation

Competency Based Training

ReGen delivers competency-based training in Alcohol and Other Drugs (AOD) as part of the Community Services training package. Please note the AOD units in the new training package have been customised to include greater emphasis on mental health and suicide prevention to ensure workers are dual diagnosis capable.

These competencies are designed for direct service workers who are currently working in the Community Services sector.

All of these units are delivered in a classroom setting over three days unless otherwise specified.

CHCAOD001

Work in and alcohol and other drugs context

This unit provides workers with the skills and knowledge required to establish and work within the current context, philosophy and values of the alcohol and other drug sector

CHCAOD002

Work with clients who are intoxicated

The unit provides workers with the skills and knowledge required to respond to the immediate and ongoing needs of people who are intoxicated by alcohol and other drug, with a focus on harm minimisation.

Clinical Staff Education

& Training

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CHCAOD004

Assess the needs of clients with alcohol and other drug issues

This unit provides workers with the skills and knowledge required to prepare for and conduct an assessments of alcohol and other drug clients to determine eligibility, service requirements and referral needs. This includes knowledge of factors affective assessments for a range of different client group’s equivalent.

CHCAOD005

Provide alcohol and other drug withdrawal services

This unit provides workers with the skills and knowledge required to provide support and assistance to people going through the process of withdrawing from alcohol and other drug.

CHCAOD006

Provide interventions for people with alcohol and other drug issues

This unit describes the skills and knowledge required to confirm, conduct and monitor intervention strategies to address alcohol and other drug issues.

CHCAOD007

Develop strategies for alcohol and other drugs relapse prevention and management

The unit provides workers with skills and knowledge required to develop strategies and to prevent and manage relapse.

CHCAOD009

Develop and review individual alcohol and other drug treatment plans

This unit provides workers with the skills and knowledge required to work collaboratively with clients to establish treatment goals, and to develop and evaluate individual treatment plans to meet those goals.

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Client Courses

Cautious With Cannabis

2 hrs (Client Cost: Free)

Cautious with Cannabis was originally designed to provide information and support to people who had been cautioned by the police in relation to their cannabis use. However anyone (including family members & friends) who wishes to know more about cannabis and strategies which can help to reduce the harms, cut down or stop using may find the program useful.

Alcohol - Considering Change?

2.5 hrs (Client Cost: Free)

This program is delivered in a relaxed, informal and non-judgemental environment. The session provides information on the potential harms of alcohol use, the risks associated with your pattern of drinking and strategies you might use to reduce these risks – including drinking less harmfully, cutting down or stopping altogether. The program is open to anyone concerned about their own drinking or another person’s drinking (including family members & friends).

FOCiS – (First Offender’s Court

Intervention Service)

2.5 hrs (Client Cost: Free)

FoCiS is a 2.5-hour compulsory drug education program for first offenders sentenced to the program by the Magistrates’ Court on an undertaking or diversion plan to complete an education program (or have a pending court date). This undertaking or diversion means that

Methamphetamine Personal

Education Program (MPEP)

3 hrs (Client Cost: Free)

MPEP is an education program designed for people who have been placed on a diversion program or for people concerned about their methamphetamine use. The program incorporates a range of strategies designed to engage participants, providing an opportunity to reflect on the impact of methamphetamine use on their lives and those people around them. Furthermore, participants are supported to develop strategies associated with various stages of behaviour change, including harm reduction, planning for change, getting through withdrawal and relapse prevention.

Methamphetamine First Aid

for Families

2 hrs (Client Cost: Free)

The Methamphetamine First Aid for Families is an education program for parents and significant others concerned about their loved one’s methamphetamine use. The program aims to provide participants with methamphetamine specific education and its effects and how different risk factors can affect ones drug using experience. The program discusses how to manage certain risks and harms and self-care strategies for families and significant others. The program aims to provide participants with information and education and is not a replacement for traditional first aid courses.

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“This session was really helpful and I will take a lot away from it.”

Alcohol – Considering Change? participant

a conviction is not recorded. The program is designed for participants who have been charged on a first time drug offence for possession and/or use of a small quantity of a drug other than cannabis

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How do I get to ReGen?

ReGen’s main site is at 26 Jessie St, Coburg (8 km north of the city).

Jessie Street is three minutes from the Moreland train station (Upfield line).

Bus number 510 runs along Moreland Road, and stops near Moreland railway station. Tram numbers 19 (Sydney Rd) and 8 (Lygon St) stop at the corner of Sydney and Moreland Roads, which is an eight minute stroll.

UnitingCare ReGen

26 Jessie Street Coburg VIC 3058 T 03 9386 2876 F 03 9383 6705 contact@regen.org.au www.regen.org.au