“Step into a Future, a Future Beyond the Counter”

Guest Speakers Handbook

Keynote Speaker Rhonda White AO (10am Wednesday 28th January)Rhonda White is a co-founder of the Terry White Chemists Group and has been integral to the success of the brand. Her visionary skills in developing the systems and disciplines for the Brand, have proven a critical ingredient in growing the franchise network to its current position of 180 pharmacies in all states, employing over 4500 staff with a turnover of $1 billion

She graduated as a Pharmacist in 1963, Queensland University of Technology, and holds a Bachelor of Arts and Postgraduate Diploma in Organisational Psychology from the University of Queensland. Ms White currently serves as a board member of TWC Group Investment Limited, a member of the Federal Health Minister’s Advisory Council, a trustee of the Queensland Performing Arts Centre (QPAC) and a Governor in Council member of the Griffith University Council. She has been a director of a number of government and private companies, including Ergon Energy, Energex Retail, was a foundation member of the Nudgee College Board and was Foundation Chairman of the Queensland Cancer Fund Volunteers Committee.

Rhonda has received numerous professional accolades; National Business Bulletin – Business Star of the Year in 2004 Pharmacy Guild’s distinguished service award in 2004 Pharmacy Practice Medal of Excellence, University of Sydney

2006 Outstanding Alumni Award for Faculty of Science, Queensland

University of Technology 2007 Fellow of the Australian Institute of Management Fellow Honoris Causa – Australian College of Pharmacy Adjunct Professor, Faculty of Health, Queensland University of

Technology

GuestSpeakers

Ms White was inducted into the Queensland Business Leaders Hall of Fame in September 2011 in recognition of exceptional entrepreneurship and innovation in national retailing, and significant contributions to the community. In December 2011, she was awarded “Doctor of the University” by Griffith University in recognition of her distinguished services to the Pharmacy Industry and to the University. In June 2014, Ms White was appointed as an “Officer of the Order of Australia” for distinguished service to the Pharmacy profession, particularly through contributions to education and retail practices and as a role model for women in business.

Presentation OverviewIn her presentation “Go Fetch the Future”, Rhonda will be sharing her expertise and personal insight on many important and highly relevant areas for our up and coming young pharmacists. Areas that Rhonda will be covering include:

You have to go fetch the future- It’s not coming towards you - Its running away

What does a future in pharmacy look like? The relationship between higher education and the business of

Pharmacy The 3P’s of success What does the consumer really thinks of you – the community

pharmacist Value is co- created. Where can you make a difference? How far

beyond the counter?

GuestSpeakers

Daniel Rifkin (9:30am Sunday 25th January)

Ellen Pedler (12pm Sunday 25th January)

Daniel Rifkin is a registered pharmacist, graduating from The University of Sydney with First Class Honours. Daniel is currently completing his Doctorate investigating Pharmacy Leadership, and currently consults to IMS Health on the pharmaceutical industry, and Fitness First with regards to health services. In 2012, Daniel was the winner of the Australian College of Pharmacy IMS Young Pharmacist Innovation Grant and has also been a recent recipient of The University of Sydney, Pharmacy Young Alumni award for Achievement.

Presentation Overview

In his presentation “Australian Pharmacy Leadership-Quo Vadis”, Daniel will explore the current opportunities that exist for pharmacy students and early career pharmacists, with a strong focus on the leadership traits and skills needed to take advantage of the unique opportunities that exist in Australian Pharmacy and what may be required in the future for pharmacists to become more relevant members in the broader health care team. The session will be linked to the smaller and more intimate leadership workshops in the afternoon.

Chris Testa is a local Compounding Pharmacist on the Gold Coast, located in Tugun. Tugun Compounding Pharmacy is the largest compounding pharmacy in Queensland and one of the larger facilities in Australia. Through his work as a compounding pharmacist, Chris as worked closely with a wide range of healthcare professionals including GPs, specialists, veterinarians, dentists and naturopaths.

Presentation OverviewIn his presentation titled "My Journey as a Compounding Pharmacist", Chris Testa will share his inside experience with being a compounding pharmacist, and discuss where he sees pharmaceutical compounding playing a role in the future.

Presentation OverviewIn her presentation on Rural Pharmacy and Indigenous Health, Ellen Pedler will discuss her experiences of working as a pharmacist in Alice Springs, what she has gained from working in a rural community and what you can also personally gain from working in a rural community.

a Pharmacist. Pharmacy, where she has since been working as her internship year in 2013 at Alice Springs for rural and indigenous health, Ellen completed President (2012/2013). Continuing her passion Indigenous Chair (2011/2012) and National Vice-NAPSA Committee as the Rural International & Australia in 2012, Ellen Pedler served on the Prior to graduating from the University of South

GuestSpeakers

Brooke Myers is a Pharmacist currently practicing across numerous diverse environments; as Pharmacist Clinical Educator and Clinical Pharmacist at the Royal Brisbane and Women’s Hospital, as An Accredited Pharmacist with the Australian Association of Consultant along with a position as Conjoint Associate Lecturer at the University of Queensland. She graduated from James Cook University, Townsville in 2006, completed a Graduate Diploma in Clinical Pharmacy at the University of Queensland in 2010 and is currently undertaking a PhD in Hospital Pharmacy Practice.

Brooke’s involvement in the Pharmacy profession stemmed from days as the National President of the Australian Pharmacy Students Association and lengthy involvement in the International Pharmaceutical Students Association. She has a particular interest in Pharmacy Education that has seen her fulfill volunteering positions on numerous occasions abroad at the University of Port Moresby in Papua New Guinea, the University of Peradeniya in Sri Lanka and also on a Medical Mission delivering healthcare to local people in a remote part of the Solomon Islands. Brooke is also involved in community volunteering and fund raising; whereby she has raised over $10 000 for cancer research.

In 2012, Brooke was awarded the Pharmaceutical Society of Australia’s Young Pharmacist of the Year award where she was recognised for striving to advance the pharmacy profession and was selected by the leaders of the profession as epitomising the highest standard of innovation within her practice.

Presentation OverviewIn her presentation titled "Brooke Myers - A Pharmacist Far Beyond the Counter" – Brooke will share her personal story of how she has taken her pharmacy skills overseas to volunteer and help the underprivileged.

Brooke Myers (1pm Sunday 25th January)

GuestSpeakers

Extemporaneous Dispensing subjects at the 3rd and 4th year levels of the pharmacy degrees at the Griffith University on the Gold Coast.

Workshop OverviewIn his workshop on ‘To Step Into the Future, We Must First Understand Our Past’, Peter will explore and discuss the transition and changes that have occurred within the pharmacy profession over the past fifty years. Throughout this presentation, Peter will utilise firsthand experiences as well as items he has collected over this time period in the attempt to

of Australia and has worked for the past 11 years as a tutor in the He is currently on the Notifications Committee of the Pharmacy Board

for three years.years and a Queensland Pharmacy Board member Training. He was a QCPP Assessor for seven Council was the Pre-Registration (now Intern) years as President. His particular interest on the Australia Queensland Branch, including three Council of the Pharmaceutical Society of pharmacy. Peter served for over 20 years on the running the Webster packing section of a large pharmacy settings, including working for 2 years Since then he has worked in many different wife Maree, subsequently selling it in 1994. year. In 1980 he bought that pharmacy with his and started managing a pharmacy in that same Peter Mayne registered as a pharmacist in 1973

Joyce McSwan (9:30am Tuesday 27th January)

Author of MedRN’s Chronic Pain DVD Series, Joyce McSwan is a multi-award winner for her clinical work in pain management. Joyce brings to the Gold Coast Medicare Local her experience in innovative work in the area of Pain Management within primary health. By background, a Community and Clinical Pharmacist, she has worked in a variety of tertiary, commercial and primary healthcare industries. Her current work focuses on innovating healthcare systems to optimise care for persistent pain sufferers.

Over the past 12 months, Joyce has enriched the Gold Coast region with the successful development of the GCML Persistent Pain program, Turning Pain into Gain which brings to the community a timely resource that assists patients to optimise care and live well despite persistent pain. This primary health collaborative model of care has shown clinical significance in improving the quality of life of those suffering persistent pain.

Presentation Overview

In her presentation titled “Persistent Pain: Translating Evidence into Everyday Practice”, Joyce will describe current pain management practices, discuss the pharmacist’s role in pain management, describe opportunities for pharmacists in pain management and discuss the challenges faced by pharmacists in pain management.

GuestSpeakers

GuestSpeakers

Dr Grant, a senior lecturer in the School of Pharmacy

at Griffith University, has special interests in antibiotic therapy and the management of infectious diseases. His undergraduate pharmacy and doctoral studies were completed at the University of Port Elizabeth, South Africa. Dr Grant is widely published in a number of fields, including the quality use of medicines device-associated infections, factors influencing the prescribing of antibiotics, and the systemic consequences of bacterial virulence factors. He is an accomplished speaker and has authored papers presented at a range of national and international conferences.

Presentation Overview

The availability of innovative technologies presents exciting opportunities for Pharmacy. They have the potential to catapult our profession beyond the future. Telepresence robots will allow us to remotely interact with our patients. Drone-based pharmaceutical delivery promises to get medicines to our patients even faster. Augmented reality and virtual reality will change the patient experience. Medical tricorders will allow us to remotely monitor a patient’s response to medicines. These space-age tools are available now.

How fast will the Pharmacy Profession adopt these technologies?  

GuestSpeakers

Gary Grant (10am Tuesday 27th January)

for people with Heart Failure, Type-2 Diabetes, COPD or Chronic Kidney Disease.

Presentation Overview

With Viagra now off patent, it is a product now a lot more financially available to patients, and as health professionals we need to feel

University for 10 years, combining that with a part-time position in the Chronic Disease Wellness Program - a specialist multidisciplinary clinic

Pharmacy at Gold Coast Hospital. She has been a lecturer at Griffith

On return to Australia, Fiona swung between community and hospital pharmacy, discovering her love of working with the elderly. She became accredited with AACP in 1997 and conducted nursing home reviews and HMRs full time for some years. Eventually she moved back to the public hospital system, as a clinical educator and as Assistant Director of

eventually ending up in the UK, working everywhere from supermarket pharmacies to a paediatric hospital.

Fiona graduated with Bachelor of Pharmacy from UQ in 1989. Following her graduation, she started her career in a small community pharmacy attached to a specialist medical centre, which had no real ‘shopfront’. Fiona then decided to go rural,

GuestSpeakers

GuestSpeakers

Alannah Priddle (2:30pm Tuesday 27th) January)

Dr Chris Davis (3pm Tuesday 27th January) Queensland Pharmacy Immunisation Pilot (QPIP)Dr. Lisa Nissen & Chris Campbell (11:30am Thurs 29th January)

Trudy Wilson (12:15pm Tuesday 27th January)

before taking on the role in the management group.

Chris contributes to both Australian Journal of Pharmacy and Australian Pharmacist publications; he is a member of the Queensland Pharmacists Immunisation Pilot reference group; was Co-Chair at the 2013 Australian College of Pharmacy Conference and conducts lectures at both Griffith and pharmacy schools, and is now also a vvisiting Fellow at QUT. Chris is accredited to perform Home Medication Reviews and is a passionate about practical

pharmacist manager in Coffs Harbour for 5 years multiple Terry White Chemists stores and was past 10 years Chris has worked as a pharmacist in moving to work in community pharmacy. Over the career started in hospital pharmacy in 2002 before across the network of 170 stores.  Chris’s pharmacy His role involves facilitating professional services for the Terry White Chemists Group of pharmacies. Mr Campbell is a professional services pharmacist Chris CampbellFiona Ellem (11:45am Tuesday 27th January) Trudy Wilson is a Registered Nurse, with a Bachelor of Science in Nursing, and is a Clinical Nurse Consultant with Ozcare, where she has held this position since 2001. Ozcare’s Continence Unit provides information, education and clinical expertise to the Gold Coast Community, for both adults and children who have some bladder or bowel problems. Trudy has many years’ experience prior to this position working in the acute setting in the areas of Urology and Colorectal. She is a current member of Queensland Urological Nurses Society (QUNS), CFA and Continence Nurses Society Australia (CoNSA) – QLD Branch.

Presentation Overview

In her presentation titled “Continence – A Journey of Leaking Problems”, Trudy will utilize a series a case studies to assist us as pharmacy professionals to be more comfortable and confident discussing incontinence with our patients, and to also be aware of what information resources are available for both us and the patient to

Dr. Davis obtained an undergraduate degree majoring in Pharmaceutical Chemistry from Griffith University in Brisbane, followed by an Honours degree and PhD in synthetic medicinal chemistry from Griffith University, Gold Coast. For 2 years he worked in a biotechnology start-up company developing anti-bacterial drug candidates he co-invented during his PhD. Following this, Dr Davis commenced a position as a Brisbane-based commercialisation company called Uniquest, where he was responsible for seeking venture capital investment to enable the development of new drug and vaccine discoveries, and licensing new drug and vaccine candidates to pharmaceutical companies. In 2009 he then returned to Griffith University as General Manager of the Institute for Glycomics, where his current role is overseeing the Institute’s clinical trials, drug and vaccine technology commercialisation and raising funds for research from industry, government and philanthropy.

Presentation Overview

In his presentation titled “Experimental Drugs and Vaccines – from Discovery to First-In-Human Trials”, Dr Davis will step through the development path of a vaccine candidate from its conception at Griffith University’s Institute for Glycomics through to testing in humans. The presentation will also provide an insight into the establishment of a human challenge model for one of the world’s most devastating infectious diseases.

Alannah is a registered pharmacist with over 6 years’ experience as a clinical and community pharmacist, educator and researcher. Currently Alannah works as a Professional Practice Pharmacist at the Pharmacy

Guild QLD Branch with her primary role being the Pharmacy Needle and Syringe Program. This role also allows her to work within the Guild’s Intern Training Program and QCPP Program. Alannah’s specific passions are mental health and pharmacy education. Alannah also holds a BAppSc in Biomolecular Sciences and a Grad Cert in Diabetes Education.

Presentation OverviewIn her talk titled “Sexual Health in Community Pharmacy: A focus on Chlamydia and HIV”, Alannah will discuss a Chlamydia trial that has been a joint partnership between QLD Health’s Metro North Public Health Unit and the Pharmacy Guild QLD She will also be sharing some interesting developments in the area of HIV testing in community

Hospital Pharmacists of Australia and the Pharmaceutical Society of Australia. Lisa is the current president of the Queensland Branch of the

Pathway.

Lisa is a strong believer in the benefits multidisciplinary health care teams can bring to patient care and takes this passion into the classroom with a commitment to the development and implementation of innovative interprofessional education for health students. In recognition of her teaching contributions she was awarded National Awards for Teaching Excellence in 2008 and 2013. She has been acknowledged for her contributions to the pharmacy profession, being the Pharmaceutical Society of Australia Young Pharmacist of the Year in 2002 and Pharmacist of the Year in 2008. She is a Fellow of the Practicing Pharmacists Association of Hong Kong, the Society of

the development of the Australian Health Professionals Prescribing Advisory Committee and was a key Clinical Advisor for member of the Pharmacy Practitioner Development influence the prescribing of medicines. She is a focus on health service development and factors that community, across the health care continuum, with a improving the Quality Use of Medicines in the wider rural areas of Queensland, Australia. Her focus is on hospital and community pharmacy in metropolitan and practitioner, researcher and educator having worked in Technology. She is an experienced pharmacy Clinical Sciences at Queensland University of Dr Lisa Nissen is Professor and Head of the School of Dr Lisa Nissen

GuestSpeakers

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In their presentation, Amanda Wheeler and her team will be exploring the role of community pharmacy in supporting mental health consumers and carers, from the point of view of the researcher, pharmacist and mentors involved in the project.

Presentation Overview

Helena is passionate about reducing mental health stigma and improving opportunities for mental health recovery. Her wish is to combine her lived experience and knowledge to address these areas and provide opportunities for change.

Practice, Masters of Suicidology and Masters of Forensic Mental Health. Psychological Science, Masters of Mental Health project. Helena’s qualifications include a Bachelor of consumer mentor with the Mental Health Pharmacy consumer educator at Griffith University and a different roles. Helena is also employed as a mental health sector for over 15 years in a range of at Griffith University. Helena has worked within the Institute of Technology and was a course convenor enlightened Consultants, a teacher at Southbank Helena Roennfeldt works as a consultant with Helena Roennfeldt

Professor Amanda WheelerAmanda Wheeler is Professor of Mental Health at Griffith University. She is a registered pharmacist who has worked as a health practitioner, educator and researcher in mental health and pharmacy practice for almost 20 years. She is nationally and internationally recognised for her expertise in these areas. Her research focuses on quality improvement, professional practice, workforce development and capacity building. These themes come together with the common goal of improving outcomes for consumers and carers and are integrated across the full scope of her work. Professor Wheeler was awarded her PhD late in her professional career (in 2009) whilst working full-time and followed a non-traditional career path, establishing a highly successful research centre in a public health service in NZ that she directed for over 10 years. The centre was primarily self-funding from the award of competitive and consultancy research grants of over $2.5 million NZD. Since moving to Australia in December 2010 Professor Wheeler’s international profile and reputation has contributed to ongoing success in securing highly competitive national research funding with three grants totalling almost $4 million.

Satish MaganlalSatish Maganlal is a BPharm graduate of University of Queensland, who also holds a post-grad qualification of Graduate Certificate in Clinical Pharmacy. He is a registered pharmacist with 32 years’ experience work in hospital and community pharmacy as well as academia. Satish has been a lecturer & a teaching team member of Professional Pharmacy Practice courses at School of Pharmacy, Griffith University, Gold Coast for the past 9 years. His special research interests include pharmaceutical care in patients with limited English proficiency and acculturation of international students. Satish has ownership experience of 22 years, currently owns a pharmacy and is an accredited pharmacist conducting home medicine reviews.

Mental Health Project - 12:30pm Thursday 29th JanuaryProf. Amanda Wheeler, Satish Maganlal & Helena

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Lindy Swain (2:45pm Thursday 29th January)

Lindy is a Pharmacist Academic and Rural Pharmacy Liaison Officer at the University Centre for Rural Health in Lismore, NSW, where she conducts education for pharmacy students, medical students, Aboriginal Health Workers and pharmacists. She also teaches Rural Policy, Aboriginal Health and prescribing at UTS, University of SA, UQ and UWS.

Lindy‘s particular area of interest is working with Aboriginal people to assist with medication management, optimising treatment and outcomes. She is a PhD scholar researching “Strategies to Increase Home Medicines Review in Aboriginal communities”. Other projects in which Lindy has recently been involved include the development of the PSA Guide to Providing Pharmacy Services to Aboriginal and Torres Strait Islander people and a Heart Foundation resource for Aboriginal patients with chronic heart failure, establishment of the North Coast Aboriginal pharmacy assistant traineeship program and the Australia Pharmacy Council’s Remote Rural Pharmacists’ project.

Lindy is also the Director of Rural Policy for the Pharmaceutical Society of Australia (PSA). Lindy is an advocate and advisor for rural pharmacy issues, writes government submissions and chairs the PSA Rural Special Interest Group. Lindy is passionate about changing rural service models to include clinical pharmacists, as she believes greater pharmacist involvement in team care arrangements could reduce medication mismanagement and hospitalisations.

Lindy also works as a clinical pharmacist at Bullinah Aboriginal health service and is a tireless advocate for more pharmacists to be working in Aboriginal health. She is a National Rural Health Alliance board member and was announced the 2014 PSA Pharmacist of the Year.

Presentation OverviewDrawing from her long and very varied career in pharmacy, Lindy will describe the challenges and rewards of “Taking the Road Least Travelled”. She will explain why she believes pharmacy’s future is bright and the road ahead paved with adventure and opportunity.  

GuestSpeakers

GuestSpeakers

Denise HopeTechnology Advancements in Women’s Health

Workshops

Lisa McGuinnessNational Stroke Foundation: Know Your Numbers

The National Stroke Foundation is a not-for-profit organisation that works with stroke survivors, carers, health professionals, government and the public to reduce the impact of stroke on the Australian community. They are the voice of stroke in Australia. Their mission is to stop stroke, save lives and end suffering.

In this 2-hour workshop, Lisa will be discussing who the National Stroke Foundation are and the services and preventive programs they provide, what Know Your Numbers is and how it can work in your pharmacy. With obesity and cardiovascular risk on the rise, this workshop will definitely be beneficial for those wanting to learn more ways in which they can increase the quality of life of their patients, by assisting and educating them on ways to reduce their cardiovascular risk.

pharmacy adventure'.  During the simulation you can question your patient to decide what product and treatment plan is right for them. Will this be a new learning tool of the future? Be some of the first to

with your virtual patient and 'choose-your-own technologies. You will have the chance to interact have been created using several modern brand new pharmacy education simulations that During this workshop, Denise will explore some

health issues. developing ways to enhance the quality of women’s most recent research has revolved around throughout her professional career, and some of her developed quite a passion for Women’s Health Griffith University’s School of Pharmacy. She has Denise is a qualified pharmacist and lecture at

Kirstie-Jane Grenfell is both a community pharmacist and diabetes educator in Berwick and currently facilitates diabetes related workshops for La Trobe University, Monash University and the Pharmaceutical Society of Australia. Kirstie received her pharmacy degree from La Trobe University and completed her Graduate Certificate in Diabetes Education at Deakin University.

She was diagnosed with type 1 diabetes at 9 years of age and relishes the opportunity to present to her colleagues in such a hands on way and provide them with practical solutions to those problems that patient's may present you with day to day in the pharmacy.

Presently, she is working towards becoming a credentialed diabetes educator. Kirstie runs her own business, Sugar & Life Diabetes Management and works as a diabetes educator within two medical centres.

In this hands on Diabetes Workshop, delegates will be given the opportunity to see and play with different types of insulin devices. Delegates will learn how to use these devices and how to instruct

Marion Whalan & Anthony YapMyths of Getting into Pharmacy Partnerships

Workshops

Kirstie-Jane GrenfellSugar & Life Diabetes Management Workshop

Marion WhalanNational Manager Workplace Relations and Small Business, the Pharmacy Guild of Australia. Marion has over 20 years’ experience in workplace relations and human resource management across a diverse range of industries. Before joining the Guild in March 2009, Marion worked in the land management, public health, family law, small business and tertiary education sectors in both state and federal jurisdictions. In 2001 she completed a Masters in Human Resource Management (majoring in Employment Law) at the Charles Sturt University, Wagga Wagga NSW.

Anthony Yap Anthony Yap is a founder and Managing Director of the “big box” pharmacy chain, Good Price Pharmacy Warehouse. Aged just 36 he plays an integral role in managing the group’s 44 stores, 750 employees and annual turnover in excess of $200 million. Mr Yap was named Brisbane Young Entrepreneur of the Year 2012, an accolade he received again in 2013 along with the Lord Mayor’s Business Awards Young Business Person of the Year.

Workshop OverviewA partnership is a relationship existing between two or more persons who join together to carry on a business. Each partner contributes money, property, labour, and/or skill to the partnership and, in return, expects to share in the profits or losses of the business. Some industry players say that ownership is beyond the reach of young pharmacists unless your parents are millionaires. Is it really so, or is it more the case that this is greatest myth circulating in the sector? Attend this workshop to discover the answer – Can you plan to enter into a successful pharmacy partnership before you turn 30?

Kirstie-Jane Grenfell is both a community pharmacist and diabetes educator in Berwick and currently facilitates diabetes related workshops for La Trobe University, Monash University and the Pharmaceutical Society of Australia. Kirstie received her pharmacy degree from La Trobe University and completed her Graduate Certificate in Diabetes Education at Deakin University.

She was diagnosed with type 1 diabetes at 9 years of age and relishes the opportunity to present to her colleagues in such a hands on way and provide them with practical solutions to those problems that patient's may present you with day to day in the pharmacy.

Presently, she is working towards becoming a credentialed diabetes educator. Kirstie runs her own business, Sugar & Life Diabetes Management and works as a diabetes educator within two medical centres.

In this hands on Diabetes Workshop, delegates will be given the opportunity to see and play with different types of insulin devices. Delegates will learn how to use these devices and how to instruct their patients to use them.

Workshops