education g uide - warwick-castle.com · education guide 2019/2020 5 sample itinerary 10.00 arrival...

EDUCATION GUIDE

Education Guide 2019/20202 Education Guide 2019/2020 3

Welcome Contents

Spectacular showsand attractions,spellbinding storytellingand exhilaratingexperiences makeWarwick Castle oneof the most excitinghistoric locationsin Europe. Capturethe imagination ofyour students, as theywitness 1,100 yearsof history come vividlyto life, in one ofBritain’s finestmedieval fortresses.

Warwick Castle for Learning 4

Sample Itinerary 5

Site Map 6

Your Options Explained 8

Attractions 10

Workshops 12

Tours 16

Shows 22

Extras 23

Plan Your Day 24

Prices 25

Your Questions Answered 26

Teacher Checklist 27

School Sleepovers 28

Get in Touch 29

Education Guide 2019/20204

Warwick Castle for Learning

about usEach year we open our gates to over 100,000 students. With dozens of educational

attractions, tours, workshops and shows, a day spent with us has plenty in store.Our year–round programme is perfectly crafted for early years, primary, secondary

and higher education students. at’s what makes us proud to be one of thebest historic school trip destinations in the UK.

what’s includedWe believe in making history fun! Your entry tickets give you a full day toexplore the castle and its grounds, visit our attractions and see our shows.

Climb the towers, master the maze, and gaze upon the Great Hall.

Entrance to the castle, grounds and gardens from 10am until 4pm

Daily attractions and shows

Coach parking

Teacher planning tickets

Resources, risk assessments and sample itineraries

we’re readyOrganising your school trip couldn’t be easier. If you want to pay upfront,

simply make a booking online. If you need more time, then headto our website to make a reservation. at confirms your visituntil we require payment (at least 10 days before you arrive).

We’re busy behind-the-scenes making sure your day runs as smoothly as possible,so if you have any questions, be sure to read our FAQs on page 26.

On the day, you’ll be met by one of our Education Team who are on hand to help.

Education Guide 2019/2020 5

Sample Itinerary10.00 Arrival & RegistrationEnter the castle grounds via the designated school entrance andwander through the Peacock Gardens.

10.30 e Bowman ShowWitness the Warwick Castle Bowman demonstrate medieval archerywith incredible accuracy!

11.00 Towers, Ramparts & Curtain WallsWalk the walls, explore the ramparts and climb the towers forpanoramic views of the town and courtyard below.

12.00 LunchTime to rest and recover from your action-packed morning.ere are outdoor and indoor lunch areas available.

12.30 e Falconer’s Quest ShowJoin the Falconer on a quest for the finest birds in the land, all setin a stunning riverside location within the grounds of the castle.

13.00 Tour or WorkshopTake part in a tour or workshop lead by one of our expert Historians!

13.30 Grand InteriorsVisit the Great Hall and its renowned armoury collection. Explore theextravagant interiors of the State Dining Room, Chapel, and drawing rooms.

14.00 e Conqueror’s FortressAscend to the top of e Mound, where the original Motte andBailey structure once stood; constructed under the orders ofWilliam the Conqueror in 1068.

14.30 Trebuchet TalkEncounter our medieval siege machine close-up and learn howthis complicated catapult was used during battle.

15.00 DepartTake your last minute photos, toilet stops and visits to thesouvenir shops on the way back to your coach.

there’s more!Between pages 8 and 20 you’ll find everything you need to know aboutour 64 acre site and everything it has to offer. Don’t forget, you can makeyour own itinerary using our planning tool later in this booklet. You cancheck our latest schedule of shows, workshops and tours online.

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Trebuchet

Gaol

East Front

Central Courtyard

Undercroft

Restaurant

The Stables Shop

The ConservatoryTea House

The Courtyard

Shop

*Accessed via Stables Courtyard

TheCoachHouse

*Open on selected dates

The Kingmaker

Shop

To The Mill & Engine House

Great Hall & State Rooms

On selectedseasonal dates

Shows on selectedseasonal dates

To Toilets(via stairs)

The Stables Courtyard Entrance & Exit

School IndoorLunch Facility

School Entrance*open 10am-11am

Riverside Arena

Pageant Field

Bear Tower

Guy’s Tower

Peacock Garden

Towers & Ramparts

The Conqueror’s Fortress

Time TowerCaesar’s TowerPrincess TowerRoyal Weekend

PartyKingmaker

The Castle Dungeon

Horrible Histories® Maze

The Bowman Show

Oak Tree Lawn

O O On llsel tect dded

Jousting

Additionalcharges apply

Welfare Room

The Falconer’s Quest

Shows on selected dates

Shows on selected dates

Coach Drop off/pickup zone

KEY TO SYMBOLS

ShopFood and Drink

Open on selected dates throughout the year

Guest Seating/Picnic Area

Lost Child Point

Toilets Female Male

Tour Meeting Point

Wheelchair Accessible Toilet

Wheelchair Lift


At a Glance


Depending on the age andsize of your group it takes

5-10 minutes to get betweenattractions. Allow for longer

if you’re heading down toour Knight’s Village.

Education Guide 2019/20208 Education Guide 2019/2020 9

Your Options Explainedis handy guide will help you plan a day that’s just right for you and your group.

one daycastleentryIf you simply wantthe day at your ownpace, then book orreserve your ticketsand use our freeplanning tool topencil-in all of ourattractions andshows.

attractionsOnce you’re throughthe gates, theseare the differentlocations that featuresomething differentto see or do. ey’reall free – exceptfor e CastleDungeons. Keepreading for moreinformation and forsome of our top tips.

workshopsWe run dailyworkshops forschool groupsacross all key stages.ey’re linked tothe curriculum andrun by our expertsin the EducationTeam. ey’re reallypopular, so you’llneed to add aworkshop at thetime of booking toguarantee yourspaces. Workshopprices start at just£3 per student.

toursIf you want to learnmore about the castleand its fascinatinghistory then adda tour. All of oureducational tourshave been developedwith the guidanceof Teachers just likeyou. Make sure youbook the right tourfor your key stageby using theinformation in thissection. Add a tourfrom £3 per student.

showsDid you know,we’re famous forshows? All of ourfree daytime showsrun twice daily onselected dates.Check the latestshow schedule onlinebefore your visit atwarwick-castle.com/schools

two days &overnightstayWith so much tosee and do, youmight want to stayfor more than justthe day. Two-daycastle entry ticketsand an overnightstay in our Knight’sVillage, start at just£39.75 per student.


Indoor AttractionsName Description You’ll need… Great For… Top Tip

Kingmaker

Time Tower

e CastleDungeon

e PrincessTower

Experience the sights, sounds and smells ofmedieval England alongside Richard Neville,commonly known as ‘Warwick the Kingmaker’as he prepares his army for battle.

25 mins All ages If you’d like moreinformation, book ourCastle Life tour to belead around by an expert!

An immersive multimedia experiencecapturing the unknown stories of WarwickCastle’s rich and vibrant history. You’ll joindigital characters as they travel through time;discovering the darker sides of our past.

30 mins Primary /Secondary

e Time Towerturnstile allows 30people to enter everyfive minutes (all day)to avoid overcrowding.

e Castle Dungeon brings together historiccharacters, immersive sets and spine-chillingspecial-effects. is interactive experiencefeatures some of the bloodiest and mostterrifying times of medieval history.

50 mins Strictly KS3and above

Due to limitedavailability and highdemand, you’ll needadditional tickets toenter. is attraction isnot suitable for anyonewith a nervous disposition.

Visit Warwick Castle’s brave princess in herprivate tower and help her solve the riddlewhich will reunite her with our hero –Guy of Warwick.

30 mins Early Years /Primary

Visits are free, but you’llneed to collect a timetoken (at the PrincessTower entrance) asspaces are limited.

Great Hall In the early Middle Ages it was here thatnoblemen ate, drank and slept. Embellishedover time, today the Great Hall is home toan impressive armoury and historic weaponscollection.

15 mins All ages e Great Hall canget noisy on busy days,so visit first thing orearly afternoon fora quieter experience.

Staterooms Representing the character of the castle inthe 17th and 18th centuries, the Stateroomsonce provided the most lavish interiors; inwhich to entertain guests and showcase thefamily’s most prestigious possessions.

10 mins All ages Once you’ve exploredall six rooms, follow theArmoury Passagewayto learn about our mostfamous legend; Guy ofWarwick.

Royal WeekendParty

Experience Victorian high society. Waxworkfigures depict Warwick Castle’s role duringthe 1890s as a hub for entertaining andhosting some of the most influential figures.

20 mins All ages Recordings around thisattraction will explainmore – if you misssomething printed sheetsare available.

Castle Gaol e Gaol occupies the lowest chamber ofCaesar’s Tower and was built in the 14thCentury as the original dungeon. Leadingfrom a small hatch in the ground, a singleflight of steps provides the only way inand out.

15 mins All ages e Gaol area issmall and dark, so werecommend enteringin smaller groups(of up to 15) for thebest experience!

Mill & EngineHouse

For nearly 600 years the Mill used thepower of the River Avon to grind grain.In the 19th Century the hydropower washarnessed by the Engine House togenerate electricity for the castle.

15 mins All ages A steep staircase leadsdown to the Mill andEngine House from thefront of the Barbican.For step-free accessfollow the path on thesouth front.

*Timings provided are a rough guide only


Outdoor AttractionsName Description You’ll need… Great For… Top Tip

Towers, Ramparts& Curtain Walls

e Conqueror’sFortress

Gatehouse &Barbican

Walk the walls once used by bowmen andarchers. Climb to the top of Guy’s Towerand follow the ramparts to the upper levelsof the Gatehouse. Continuing along thewalls, visit the tallest tower; Caesar’s Toweron the southern side. Set in the north walls,stunted Clarence and Bear Towers wereonce home to the Royal Keep and bears.

35 mins All ages ere are lots of stepsso take your time andenjoy each section beforemoving on to the next.ere are informationboards at each point ofinterest.

Take a short but steep ascent to the top ofthe oldest part of Warwick Castle. First builtin 1068 under the orders of William theConqueror, it formed the most importantpart of the castle’s defence system and wasa symbol of power and authority.

25 mins All ages A great place to start!From the top, you’ll seethe full extent of theneighbouring towers andramparts surroundingthe courtyard.

Housing the portcullis and constructed todefend the castle from foreign armies, theBarbican is an exterior walled and cobbledpassage, which leads to the main entranceknown as the Gatehouse.

10 mins All ages Look up! As you walkthrough the Barbicanyou’ll spot the holesabove. ese were onceused to drop deterrentson trespassers who triedto enter.

*Timings provided are a rough guide only

Peacock Gardens Dating back to the Elizabethan era, one of themost iconic elements of Warwick Castle is itsstunning gardens, complete with roamingpeacocks.

10 mins All ages If you arrive between10am - 11am, you’llenter via the PeacockGardens.

Pageant Field Our sweeping views down to the River Avonwere designed by none other than Lancelot‘Capability’ Brown, one of Britain’s greatestlandscape gardeners.

10 mins All ages Pageant Field make’s agreat outdoor lunch spot.

Horrible HistoriesMaze®

You’ll face fun challenges as your groupunravels history in the world’s first HorribleHistories adventure maze. is walk-throughexperience combines obstacles and minormotion movements.

30 mins Primary Grab your timepassports at the mazeentrance and collectstamps as you navigateyour way through.


is workshop introduces students to medievalweapons and the people who used them. ey’lltake part in marching exercises from the MiddleAges and try sword fighting techniques, taught byour Warwick Castle Swordsman.

Learning objectives:Understand the discipline required of amedieval foot soldier.Learn the manner of a medieval infantryregiment and practise the relevant vocabulary.Try sword technique and tactics.

sword skills with a knight30 mins | KS2 | £3 per student

Perfect for young learners! is workshop willengage and excite students, getting them tointeract with each other and the story-teller.

Learning objectives:To share an interactive story with aWarwick Castle Princess.Consider female characters as strongand positive role models.

stories with a princess30 mins | Early Years & KS1 | £3 per student

All our workshops are carefully designed exclusively for school groups. Browse our topics below,or search for something specific by checking the key stages or learning objectives. If you’relooking for curriculum links, download the full workshop resources from our website.

Workshops

Workshops

Our Trebuchet Master explains why this machineis considered as a superior siege engine. WithWarwick Castle’s own Trebuchet as the backdrop,students will discover the history behind itsconstruction and the physical forces that make it afeat of engineering.

Learning objectives:Consider the physical principles and forcesrequired to use the machine.Understand how the machine is operated atWarwick Castle.Discover the different types of projectileslaunched during the Middle Ages.

trebuchet talk30 mins | KS2 & KS3 | £3 per student


Warfare isn’t all about glory! In this interactiveworkshop, students meet a medieval RecruitmentOfficer who’ll take them through their paces.Along with discussion about medieval weapons,they’ll learn the best techniques for using swords.

Learning objectives:

Explore the discipline required of a medievalFoot Soldier.Understand the manner of a medieval infantryregiment using relevant drill terminology.Demonstrate sword techniques and tactics.

medieval battle skills45 mins | KS3 & KS4 | £6 per student


Workshops©

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Students will explore key aspects of medievalcastle life, including the relationship betweenchurch and state, dealing with health and sickness,and being trained for warfare.

Learning objectives:Experience different roles in the castle andunderstand the hardships of the peasant class.Consider the central power and influenceof the medieval church in society.Explore medieval medicinesLearn about the obligation of all men to jointhe military.

medieval warwick60 mins | KS3 & KS4 | £6 per student

Introduced by a Victorian Butler, this workshopimmerses students in Victorian life. ey’ll learnabout the lifestyle of servants and the tasks expectedfrom them. Countess Daisy joins to discuss howsociety has changed since Queen Victoria firstascended to the throne, and our Victorian Engineerexplains how the Mill became vital to society.

Learning objectives:Compare the roles of nobility and householdstaff, and debate the strict working practices ofservants.Practise skills such as laying a table orpreparing tea.Understand some of the changes in societyand the technology developed during theVictorian era.Experience first-hand the excitement of theindustrial revolution as we operate themachines and electrical generators in ourMill and Engine House.

victorian warwick60 mins | KS3 & KS4 | £6 per student


Workshops

Meet Anne Boleyn during her final moments.is short performance tells a story of the riseand fall of this queen, focusing on the last few daysof her life. Afterwards, our history expert leadsa discussion, giving students the opportunity toquestion Anne and her Executioner about thesituation and life in Tudor times.

Learning objectives:Gain an overview of the relationship betweenAnne Boleyn and Henry VIII.Have insight into the organisation of herexecution and understand Anne’s approachto her death.Pose questions to Anne and her Executioner.

execution of a queen45 mins | KS3 & KS4 | £6 per student

We’ll explore a pivotal moment in the 20thCentury and the suffragettes who were behind it.After performing key snapshots of the movementand explaining the politics of the time, our historyexpert leads an engaging discussion with two ofour suffragettes.


Compare opposing views of women whofought for the right to vote.Witness key events of the period, includingearly protests, hunger strike and force feeding.Participate in questioning and challenge theissues surrounding women’s suffrage.

votes for women45 mins | KS3 & KS4 | £6 per student

Tours


Just like our workshops, these tours have been designed just for schools. at means they’vebeen tested by Teachers, are linked to the curriculum and deliver on learning objectives.

Students gain an understanding of medieval lifethrough the exploration of jobs, wages andlifestyle. We’ll focus on those who would havelived and worked in and around the castle duringpreparations for battle!

Learning objectives:Compare different roles and positions ina medieval Warwick Castle.Compare and contrast life today with lifeduring the medieval period.

castle life30 mins | KS1 & KS2 | £3 per student

Explore the roles and personal qualities ofmonarchs throughout time with a focus thatyou can choose! Examples of monarchs offeredinclude: William the Conqueror, Richard III,Henry VIII and his six wives, Queen Elizabethand Queen Victoria. e tour introduces thestudents to these key characters from our historyas well as wider British history.

Learning objectives:Acquire new vocabulary around kings, queensand monarchs.Understand the importance of royal succession.Discuss some of the important qualitiesrequired of a monarch.Gain an overview of the reigns of a chosenmonarch.

meet the monarchy40 mins | KS1 & KS2 | £3 per student

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Tours

We’ll trace the history of Warwick Castle fromits foundations as an Anglo-Saxon settlement,through to its use as a medieval fortress, a Tudorprison, a stately home and to its current role as ahistoric attraction. Students will consider the roleplayed by the castle and its Earls across a numberof periods and key events in English history,notably, the Norman Conquest, the HundredYears’ War and the Wars of the Roses.

Learning objectives:Understand the geographical and strategicimportance given to the choice of buildinga castle in Warwick.Discover the various roles and functions ofWarwick Castle and how events in the widerworld have influenced its development overthe years.Consider the importance of the conservationof monuments such as Warwick Castle.

ultimate castle30 mins | KS3 & KS4 | £3 per student

is tour informs students about the Battleof Hastings, the Norman Conquest and theestablishment of castles. ey’ll gain an appreciationfor our early history as well as have the opportunityto actively interact with some props.


Review the events leading up to the Battle ofHastings and explore the armies and tacticsused in the battle.Discover how William consolidated his gainsand how the Normans built the Motte andBailey to protect them.Understand how source materials such as theBayeux Tapestry and the Domesday Book havehelped to understand the Norman conquest.

norman conquest30 mins | KS2 & KS3 | £3 per student


© Luke Frick

Tours


Who crowns the King? Focussing on the roleof Richard Neville; the Kingmaker, during theWars of the Roses, students will consider whyhe changed his allegiance between the houses ofYork and Lancaster. ey’ll also gain an insightinto power politics, personalities and battle tactics!

Learning objectives:Gain an overview of the politics, personalitiesand events of this tumultuous period in Englishhistory.Understand the wealth and power of the 16thEarl of Warwick and learn how Richard Nevillewielded his power to support Edward IV’s claimto the throne.Learn how the events of the Battle of Barnetled to his eventual defeat and death.

the kingmaker30 mins | KS3, KS4 & KS5 | £3 per student

Designed to introduce the themes and the peopleof this period, this tour provides a sense ofwho supported who, who had power and when,which key battles took place, and why these areimportant in British history. It aims to make thiscomplex timeline of events more understandable.

Learning objectives:Understand the concept of civil war and thereasons behind the Wars of the Roses.Name the key figures and significant eventsof the period.Understand the claims to the throne ofEdward IV, Henry VI and Richard III.

wars of the roses30 mins | KS3, KS4 & KS5 | £3 per student

Tours


We’ll explore the threat of the Vikings upon thecountry, and how it defended itself, by closelyexamining the influence of Princess Aethelflaed(daughter and eldest child of Alfred the Great).is powerful figure paved the way for a defencesystem around Mercia including the first fortressat Warwick.

Learning objectives:Review the reasons for Viking raids on Englandand understand why they were successful.Interactively study Viking tactics.Understand how Aethelflaed was fundamentalin a united England and the ultimate defeat ofthe Vikings.

viking invaders30 mins | KS2 & KS3 | £3 per student

is tour explores the idea of medicinethroughout the medieval period. It looks at theconcept of humours, use of herbs, and how curesfor the plague were attempted. It explains thereasoning behind the thinking, and comparesmedieval medicine with that of today.

Learning objectives:Understand the roles of the medieval Physician,Apothecary and Barber surgeon.Review the historical ideas on the cause ofdisease and reflect on the strategies used forthe prevention and treatment of illness.Recognise the causes and symptoms ofthe plague.

history of medicine30 mins | KS3 & KS4 | £3 per student

Tours

Whilst technology has changed over the centuries,the key elements of shock, infantry and firesupport remain the same. With this in mind thistour aims to show how weaponry, tactics andbattle styles have developed over the centuries,using key battles as examples. From the Normaninvasion to the modern day, we’ll demonstratethese changes interactively with replica weapons.

Learning objectives:Gain an overview of the three main elementsused in warfare throughout history; infantry,shock and fire support.Understand how such elements were used and thetactics and strategy which aided their deployment.Using case studies, discuss how certain weaponsdominated their age.Recognise how the New Model Army introducedchanges to the structure of the modern armytoday.

evolution of warfare45 mins | KS3 & KS4 | £3 per student

is tour is designed to highlight the mostinteresting aspects of life at a castle! It givesstudents the chance to get up close to our replicaweapons, learn about attack and defence, and somefun facts. Your learners will pick up a few interestingstories about the castle too!

Learning objectives:Review the defensive features of the castle,including walls, towers, murder holes andthe Portcullis.Handle and explore the use of various weaponsin our collection of replicas.Learn the use of secret doors withina stately home.

ultimate kids tour30 mins | KS1 & KS2 | £3 per student


Tours

We’ll explore the fascinating subject of law andorder, and discuss how crimes and punishmentshave changed over time. is tour focuses onsome of the most common crimes in each period,along with some common forms of punishment,including hanging, torture, and the stocks!

Learning objectives:Understand crimes and their related punishmentsfrom Saxon, Medieval and the Victorian periods,including trial by ordeal.Evaluate the role of the Warwick Castle Gaoland how this compares to the role of prisonstoday.Appreciate the reality of historical eventsstudied in the classroom within the contextof case studies.

crime & punishment30 mins | KS2 | £3 per student

Students discover how to attack and defend acastle like ours! Focussing on the medieval period,we’ll cover battle techniques, castle design and thecommon features of a Motte and Bailey fortress.

Learning objectives:Evaluate Warwick Castle’s role as a fortress.Learn how the Motte and Bailey was builtand discuss its key defensive features.Explore the defensive structures of the castleand review the tactics that were used to attackand defend it.

attack & defence30 mins | KS2 & KS3 | £3 per student


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All our daytime shows run twice daily on selected dates throughout the year – and arefree to watch. No need to book, just check the latest show schedule online before your visit.

Shows

the bowmanshow(April–October)Watch the agility and power of ourresident Bowman as he explains thetechniques and equipment used in thispopular historic pastime.

trebuchet talk(May–October)Whilst we undertake vital restorationwork, we won’t be putting this complicatedcatapult into action. Instead, join ourTrebuchet Masters for a fascinating talk,twice daily on selected dates.

the falconer’squest(April–October)Marvel at more than 60 birds of prey,in an all-action, dynamic display of aerialacrobatics and stunning story-telling.

wars ofthe roses(Summer Holidays)Hear the thunder of hooves and thesplintering of lances as our all-actionWars of the Roses Live features perilousstunt riding and fearless jousting.

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Extras

If you’ve taken part in aSword Skills workshop,or just want to take theexcitement of the dayback into the classroom,pre-order our paint-your-own wooden shields,from £4 per student.

shields

We’re often being asked about packedlunches and goody bags – and we’d loveto offer these. However, we’re not quiteready yet. We’ll let you know if youhave a booking or reservation oncethese are available.

coming soon


Plan Your DayUse this template to plan a day of almighty attractions, tailor-made tours and spectacular shows.

Group Name

Ages

Time Activity


PricesPrices vary depending on the age of your group, and when you’d like to visit.

ONE DAYCASTLE ENTRYEarly Years£3.95 per student (All year)

1 free Teacher place for every 3 students

Primary£6.95 per student (October to March)

£8.95 per student (April to September)


Secondary£7.95 per student (October to March)

£9.95 per student (April to September)


Additional Teacher£14.00 per additional adultoutside of the free ratio

WORKSHOPS&TOURSese are optional to add to your visitand start from just £3 per student.

TEACHERPLANNING VISITYou’ll get two free Teacher planning ticketswith every booking that’s been paid in full.

PARKINGCoach parking is free of charge.Our car park fee is £6 per vehicle.

LUNCH SPACEFree of charge – If you want to eat indoors,just remember to request a 30 minute lunch slotat a time that suits you, when you make yourbooking or reservation.

anything else?We often get asked about the price of snacks and souvenirs.Here’s roughly how much to expect to pay per item*:

Ice CreamsBetween £1.80 and £3.00 each

DrinksBetween £1.70 and £2.50 each

Hot FoodPulled Pork Roll from £5.95Pizza or Pasta Meal Deal from £7.50

Pens£1.50 each

Rulers & Bookmarks£2.00 per item

Badges£3.50 each

Magnets & Keyrings£4.00 per item

We recommend visiting the souvenir shops inthe morning as they get busy in the afternoon.

*All prices are subject to change


Your Questions AnsweredQuestions? Here’s some of our most common…

What’s the best way to book?Visit warwick-castle.com/schools. You can make abooking, or a reservation. If you’d prefer to speak tosomeone then get in touch with our Call Centre on0871 222 2272*. Bear in mind waiting times may vary.*Calls cost 13p per minute

How do I get my free Teacher planningtickets?Once you’ve made a booking and paid the balance in full– simply bring your confirmation to one of our ticketwindows. You’ll be given two tickets per booking, andcan use them on any date prior to your school trip.Please note, car parking is not included.

Where can we have lunch?ere are plenty of picnic areas around the grounds –some in shady spots for sunny days too. If you wantan indoor lunch area, you’ll need to request this whenyou book.

Where can I find the risk assessment?All our resources and planning tools are available online.Simply head to warwick-castle.com/schools

Can we have a Guide?Warwick Castle is a mostly self-guided experience.Our dedicated Education Team will greet you on arrivaland be on-call should you have any questions throughoutthe day. ey’ll also lead any workshops or tours you’vebooked.

Can I have a VAT receipt?Of course! You’ll need to request this after your visithas taken place, by contacting our Call Centre on0333 321 2001. Have your booking reference ready.

How do I change a booking?You’ll need to speak to our Call Centre on 0333 3212001 to change an existing booking. Make sure youhave your booking reference to hand. Waiting timesmay be longer during busy times of day.

What’s your cancellation policy?You’re free to cancel up to 10 days before your visitby contacting our Call Centre. eir details are atthe back of this guide.

Can I add a workshop or tour at a later date?Yes. You’ll need to speak to our Call Centre (on 0333321 2001). We’re unable to make changes to bookingswithin 10 days of arrival.

How suitable is Warwick Castlefor SEN students?We’ll always do our best to accommodate everyone.If any of your group have unique requirements thenmake sure you let us know when you book. If you haveany specific questions, please contact our Schools Officer(our contact details are at the back of this guide).

What about accessibility?Some areas of the castle and grounds are difficultto access by wheelchair. It’s important to read ourfull accessibility guide; available online atwarwick-castle.com/schools.

I’ve got a reservation, how do I pay?We accept payment via BACS transfer, chequeor debit/credit card. Details on how to pay will beon your confirmation. Payment must be received atleast 10 days before your visit date. Please follow thepayment instructions very carefully; any mistakescould cause a delay to your entry or result in yourbooking being cancelled.

How do we get there?We’re well signposted and less than two milesfrom junction 15 of the M40. Our address is:Warwick Castle, Warwick,Warwickshire, CV34 6AH(for coach parking).

I still have a question…We’re happy to answer anything that’s not in this guide.Simply get in touch – our details are at the back.


Teacher Checklist

Huzzah!You’ve booked. We can’t wait to see you!

Your confirmation…You’ll receive a booking confirmation within 48 hours.

Check it carefully.

A polite reminder:We want to protect the castle and all of its guests. It’s vital youread our code of conduct (available online) before your visit.

Make your payment:It’s not always easy collecting payments and settling the bill, but it’s

important you do this as soon as possible. Our Call Centre gets busy,so save yourself the wait and pay by BACS or cheque if you can!

Did someone say free tickets?Once you’ve paid, be sure to use your two free Teacher planning tickets.

Just bring your email confirmation to a ticket window.

e boring bit…Download your free risk assessment and ourpublic liability document from our website.

Getting excited yet?With your visit just around the corner, why not use our freepre-visit teaching resources at warwick-castle.com/schools.

Your trip…Time to get out of the classroom and into the battlefield.

Just bring your booking confirmation and your adventure can start!

Your opinion countsWe want to hear about your experience. Tweet, email,

write or complete the survey we’ll send to you!Even better, join our Teacher’s Forum.


School SleepoversFull to the turrets with things to do, it’s no surprise that some of our school groupswant to stay for more than just a day.

knight’svillageA sleepover in ourKnights’ Village offers atotally unique experience,complete with two-daycastle entry tickets,evening activities andbreakfast included asstandard.

Prices start from as littleas £39.75* per studentand come with a choiceof our medieval themedglamping tents orwoodland lodges.

the coachhouseOur Georgian Coach Houseoffers a private self-contained floor,complete with a kitchen and toiletfacilities. Just bring your sleepingbags for an authentic sleepoverexperience like no other.If you’d like to arrange anovernight stay, you’ll need to planahead, as we get booked up fast.To check availability, contactthe Warwick Castle EducationDepartment directly [email protected].*Prices are subject to availability

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Get in Touch

contact formwarwick-castle.com/misc/contact-us.aspxComplete our online form – and one of our team will get back to you.Easy-peasy.

live chatwarwick-castle.com/misc/contact-us.aspxGot a quick question? We have a team just a click away.Use our live chat function online.

call centreBookings 0871 222 2272*Amendments & Payments 0333 321 2001Believe it or not, this busy team can help you make, change or cancela booking. It’s always better to call outside of our peak times(early mornings, lunch hours and late afternoons are our busiest).

education [email protected] love developing our programme and making sure everything is readyfor your arrival. So if there’s something you need that isn’t covered in hereor on our website then drop us an email. We’ll always do our best to help.

schools [email protected] know one size doesn’t fit all. If there’s something you’re worriedabout, or would like us to do differently on the day, just get in touchwith our dedicated Schools Officer.*Calls cost 13p per minute

We care about what we do. If you need something that’s not covered in this guideor available online then get in touch.

education g uide - warwick-castle.com · education guide 2019/2020 5 sample itinerary 10.00 arrival...

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