ecommerce trends 2015
TRANSCRIPT
eCommerce t rends 2015prepare your business
eCommerce Marketing Manager / Reed Elsevier / www.elsevier.com
Head of TGS / All-D-Europe / www.alld.com
Stefanos Falkonakis
Greece, Athens – November 2014 Summit
Greece, Athens – November 2014 Summit
Greece, Athens – November 2014 Summit
Your phone is your mall
By 2018, mobile data traffic (globally) will reach an annual run rate of 190 Exabyte's. During 2013 data traffic reached 18 Exabyte's. Smart devises will take over the e-world.
Greece, Athens – November 2014 Summit
Who cares about leather wallets?
Businesses will be able to rapidly update consumers on price changes, promotions, etc, while marketers will have a whole new method of catching their attention, a way that only stops when a person is asleep.
Imagine walking past a Starbucks and your iWatch beeping to tell you about their new Pumpkin whatever drink, which you
then purchase and pickup inside the store.
Greece, Athens – November 2014 Summit
Time and size……now days matter
Retailers will need to go even further in reducing the amount of time spent searching for products, which is dependent on the user’s search queries. New and improved algorithms will be needed to anticipate the most likely results in spite of the quality of the search words.
12% increase in conversions by reducing page load
time to 2 seconds
83% of consumers expect awebsite page to loadin 3 seconds or less
25% of visitors abandon a
page after 4 seconds or less
Greece, Athens – November 2014 Summit
Persona segmentation – big data analytics
Catch customers attention!!! Develop the strategy, which is going to be beneficial for users, grab the possibility to get neededinformation, and collect the necessary data, which can be useful for your business goals.
Greece, Athens – November 2014 Summit
Ship it as they buy it
Same day shipping, do it like Amazon & Google!!! Window of delivery to become much more specific and narrow. Let’s talk about social fulfilment.Right now, there are dreamers who speak of a 30 minute delivery window from the time of purchase.