Ecobank Group 2020

Africa’s Partner for Global Development Organisations

Ecobank

June 2020

Ecobank Group 2020

Contents

Ecobank – Your preferred banking partner in Africa 3

Ecobank – Our business segments 11– Corporate & Investment Bank (CIB)– Commercial Bank– Consumer Bank

International office contacts 20

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Ecobank Group 2020

Your preferred banking partner in Africa

Ecobank

Ecobank Group 2020

The leader in pan-African bankingThe Ecobank Group at a glance:

– 33 countries in Africa– 23 million customers– Total assets in excess of US$22.4 billion– 15,000 employees– 847 branches, 2664 ATMs and

over 39912 Xpress Points

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The bank with the largest pan-African footprintEcobank also has international offices in Paris, London, Dubai and Beijing.

Ecobank Group 2020

Consolidation

Ecobank went through three decades of expansion ending in our current consolidation phase

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Incorporated 1988 1988–2001 2001–2009 2009–2015 2009–2015 2018–2020

1986: Citibank signs a Technical Assistance Agreement with Ecobank

1988: Ecobank commences banking operations through its first subsidiary in Togo

1989: Ecobank Cóte d’Ivoire and Nigeria open for business

2002: eProcess –Digital center to manage Ecobank’s information technology function opens in Accra, Ghana

2002: ETI is simultaneously listed on three stock exchanges in West Africa – BRVM Cote D’Ivoire, the Ghana Stock Exchange and the Nigerian Stock Exchange

Launch of the Roadmap to Leadership, our 5-year strategy with focus on:Expanding digital channelsEnsuring ROE > COEManufacturing centrally and distributing locally

2018: Return to profitability after a declared loss in 2016 arising from impairments

Ecobank Group 2020

Shareholders & key financial data6

Key financial dataShareholding structure

Figures are in millions of US$ 31 December 2018

Net revenue 1,825

Profit before tax 436

Attributable profit 262

Diluted EPS ($) 0.01

Cost-to-income ratio 61.5%

NPL ratio 9.6%

Market capitalisation* $550 million

Stock exchange listing NSE (ETI), GSE (ETI), BRVM (ETIT)

*As of 30 September 2019

Ecobank Group 2020

Key investment highlights7

Pan-African franchise and diverse revenue stream– Well diversified along geographies, business lines and products– Main market contribution (% of Group’s Operating Income):

UEMOA (28%), Nigeria (24%), CESA (25%), AWA (19%)– Vast deposit base of $15.5bn as at 31 December 2018

Preferred partner– Experience and business networks in 33 African countries, plus

licensed bank in France– Close banking relationships with governments, international

organisations and global development institutions such as the United Nations

Enhanced risk and compliance culture– Notable record of strong risk management and

corporate governance practices of new management team

– Strong regulatory understanding and interface led by dynamic management team

Experienced management team with support of strategic shareholders– Highly experienced management team who successfully

implemented first phase of new strategy to return to profitability– Excellent investor base and mix across Africa and internationally– Strong shareholder support demonstrated with the issuance of

$400m convertible debt in Oct 2017– Reputable major shareholders including Nedbank (21.2%),

QNB(20.1%), Arise (14.1%) and PIC (13.5%)

Return to sustainable profitability– Putting in place basics of balance sheet strength and asset quality

to continue performance improvement– 51% increase of PBT from 31 December 2017 ($288.3m) to 31

December 2018 ($435.9m)

Pioneer in digitization and expanding customer base– Strong brand recognition reaching a wide customer base of

16 million +, with target to access 100 million customers in the medium term

– Early adopter of key technologies to meet growing demand for digital banking services and expand customer base

– Launched in Oct 2016, the Ecobank Mobile App reached approx. 8.7 million users as at 31 December 2018

Ecobank Group 2020

Our value proposition – The Network AdvantageLocal knowledge delivered through a 'one-stop-shop'

We capitalise on deep knowledge, experience and expertise of Middle Africa to provide our development sector clients with an integrated local, regional and global account management structure that ensures efficiency and swift execution of all banking needs.

A unique pan-African transactional platform

Through our subsidiary network of 33 African countries across Africa, we provide our international clients with the gateway to technology and service to grow their Africa businesses, to create:

– Faster, more secure transactions across the continent– Distribution channels to reach the ‘last mile’– Pan-African currency trading.

Innovative financing solutions to transform Africa

We have an extensive network of banking and other service partners, with shared purpose and commercial aims, thereby capable of making a long-term contribution to Africa’s development.

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TranslateTranslating local knowledge and presence into business opportunity and enhanced

performance

TransactRapid, reliable and secure transactions across 33 African

countries including last mile solutions

TransformTransforming Africa’s economies and the

lives of African people, leveraging on

technology advances to increase financial

inclusion

The Network Advantage

Ecobank Group 2020

Our international platformWe have an international presence in Paris, London, Dubai and Beijing –through EBI SA

EBI SA was founded in 2008 by Ecobank in order to:

– Capture a bigger portion of cross-border flows between sub-Saharan Africa and the rest of the world

– Build a stronger proximity with international financial institutions and corporate customers

– Centralise group subsidiaries’ EURO and USD denominated deposits and FX hedging needs.

Extended proposition

EBI SA’s strategy has been developed to serve the needs of international clients including:

– FX and money market solutions– Cash management and payment solutions– International trade and commodity finance– Non-resident (offshore) account opening for

global organisations with focus in Africa– Corporate lending

Status

– EBI SA is regulated by the ACPR (French Bank Regulator)

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Ecobank Group 2020

Recent industry awards10

Global Finance – The InnovatorsAfrica’s Most Innovative Financial Institution 2019

Top Innovations in Cash Management – Ecobank Omni 2019

Global FinanceBest Bank for Payments and Collections in Africa

2015, 2016, 2017, 2018, 2019 and 2020

Brand Africa 100Most Admired African Brand in the Finance Sector 2019

African Banker AwardsBest Retail Bank 2018, 2019

Bank of the Year Awards 2019Bank of the Year in Cameroon, Gambia and Rwanda

EMEA Finance African Banking Awards 2019Best Bank in Cape Verde, Gambia, Liberia and Zimbabwe

Retail Banker InternationalBest Digital Strategy 2018

Product Innovation of the Year 2017

Retail Banking Launch of the Year 2017 African Retail Bank of the Year 2015, 2016

Retail Banker InternationalBest Digital Bank in Africa

Best Bank in Ghana

EMEA Finance Treasury ServicesBest Cash Management Services in Africa 2015 , 2016

Best Trade Finance Bank in Africa 2015, 2016

Ecobank Group 2020

Our business segmentsEcobank

Ecobank Group 2020

Our ecosystem

At Ecobank we have built an ecosystem to serve customers with a wide range of financial products and services through three business segments:

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Business segments

Customers

Products

– Governments– Regional and Global Corporations– Financial Institutions– International Organisations

– Transaction banking – FICC– Loans and Liquidity – Investment Banking – Securities, Wealth & Asset Management

Corporate and Investment Bank

– Small and Medium-Sized Enterprises (SMEs)– Medium Local Corporations– High Value Local Corporations– Non-Government Public Sector (Local Governments,

Domestic NGOs, Educational Institution, Healthcare Institutions)

– Cash Management– Trade Finance– Fixed Income, Currencies & Commodities (FICC)– Internet and e-Banking– Loan and Liquidity

Commercial Bank

– Wealthy and Mass Affluent– Mass Market and Youth

– Cards– Current and Savings Accounts– Mortgages– Remittances– Personal loans– Asset management for High Net Worth Individuals (HNWI)

Consumer Bank

Ecobank Group 2020

Corporate & Investment Bank (CIB)CIB offers relevant financial solutions to global and regional corporates, public corporates, financial institutions and international organisations.

CIB’s offerings include Treasury, Cash Management, Trade services, Corporate Lending, Investment Banking and Securities, Wealth and Asset Management services.

For International Organisations and development sector clients focus is on:

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– Payables management solutions– Receivables management solutions– Connectivity solutions

Efficient cash management through bespoke solutions

– The best liquidity in major currencies and a range of hedging solutions.

– We source all the major local currencies across Africa, quoted against any G-10 currency.

FX/Treasury

Ecobank Group 2020

Cash Management Products and ServicesWe provide cash management solutions focused on enhancing our clients’ ability to:

– Pay seamlessly – Reconcile automatically– Have visibility centrally and locally– Ecobank’s payment solutions include:– Electronic collections and payments via the secure electronic platform Omni Plus– Ecobank Mobile: utilizes a hybrid platform – a combination of our own proprietary

platforms and partnerships with Mobile Network Operators (MNOs) for delivery of cash to beneficiaries

– Ecobank prepaid card solution provides beneficiaries with cards denominated in local currency that can be used on visa enabled ATMs or POS machines

– Web & mobile App solution which will allow programme beneficiaries to have access to food, cash or required basic survival necessities.

We provide various options for payments and reporting via

– Internet (Ecobank Omni Plus)– Host to Host Integration– Swift

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Flexibleintegrationto customer

systems

Automatedtransactionprocessing

Secure andreliable platforms

Transparent and

competitive pricing

Customisedreporting

Access to local clearing

for timelysettlement

Our cashmanagement

benefits:

Ecobank Group 2020

The Ecobank Gateway to Africa for International Organisations

Ecobank’s payment solutions allow our development sector partners to connect with their beneficiaries and capacity building partners via Ecobank’s pan-African platform of proven digital banking services.

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More efficient cash management through integrated, bespoke solutions

– Featuring the Omni Plus platform, the Ecobank Mobile App and other products, such as pre-paid cards

Bespoke

Digital reporting promotes transparency

– Optimal monitoring with full sight in real time of cash flows and disbursements, including the ‘Last Mile’, as well as dedicated technical support

Optimal

Simplifying disbursement to increase financial inclusion and, ultimately, improve lives

– Digital financial services are faster and more secure than traditional banking

– Pan-African reach via one partner, thanks to Ecobank’s 33 country footprint

Transformative

Ecobank Group 2020

Our digital offeringsAcross all three business segments, Ecobank offers a comprehensive suite of digital financial services to meet the challenge of making last mile payments:

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Ecobank Mobile

Send and receive funds, pay bills and merchants, open and manage your account from your mobile device instantly, anytime, and anywhere

EcobankPay

Pay for goods and services instantly and securely by simply scanning a QR code

PO I N T

Xpress Points

Conduct simple transactions, such as cash deposits and withdrawals, and other services all conveniently in your neighbourhood at our Xpress Points.

Rapidtransfer app

Send money instantly and affordably to 33 African

Omni Plus

Manage your payments, collections and liquidity for your business efficiently and securely

Pre-paid cards

Prepaid cards can be used as an alternative to cash for both high value payments and cheque encashment (e.g. for travelling staff or training sessions). These prepaid cards can be a versatile solution for beneficiaries.

NGO Pay

Creates vouchers for vulnerable beneficiaries so they can have access to food, cash or basic necessities. The web and app solution works both online and offline. It allows merchants to identify any registered beneficiary.

Ecobank Group 2020

Ecobank Omni Plus17

– Ecobank Omni Plus is a secure electronic banking channel providing corporate customers with single access for transaction and reporting needs.

– Ecobank Omni Plus offers single sign-on giving access to information on accounts at Ecobank or other banks, and supports payments, collections and liquidity management solutions.

– Our customers benefit from a secure and fully integrated platform that is multi-geography, multi-language and multi-currency

– Real time online access to critical information for decision making, with integrated access for all payment and collection requirements across multiple countries.

– Speed in transaction processing with ability to process uploads of bulk high volume transaction files.

– Integration with client Accounts Payables or Accounts Receivables systems to facilitate exchange of payment or collection instructions and account statements.

– Availability of audit trail information of all user activities.

– Segregation of functionalities for different users, with flexible authorization matrix

– Leading edge security architecture that meets all the international security standards.

Ecobank Group 2020

Ecobank Omni Plus18

Payments

– Ability to initiate a wide range of payment instructions such as: transfers between accounts at Ecobank, domestic inter-bank transfers, cross-border or international transfers, cheques or drafts in local and foreign currency.

– Multiple payments and currencies within one file upload for processing of payments out of accounts in different countries.

– Up to 100,000 transactions in a single batch for upload

– Ability to import and export payment and reporting file from and to customer ERP / accounting system

– Compatible with leading industry standards for seamless integration with ERP systems such SAP, Oracle, JDE Edwards and others.

– Beneficiary Remittance Advices with references fully captured.

Collections

– Cheque collections and direct debits, all on a single platform.

– Cheque collections offer Purchasing and Warehousing options which are supported by detailed reports to facilitate cash flow projections.

– Direct Debit processing with upload capabilities. Detailed reports on unpaid transactions to assist with reconciliation.

– Ability to import direct debit files from customer ERP system in an agreed format.

– Standard and customized reports on electronic and paper collections which can be fed directly to accounts receivables system for automated reconciliation

Reporting

– Real-time transaction information and customized reports for reconciliation, planning or forecasting.

– Statements available on operating, investment and loan accounts.

– Flexible views to customise reports and schedule regular downloads.

– Information on transaction history can be downloaded in formats including CSV (comma separated values), Excel, PDF, AFB 120 and MT 940. MT940 reporting and download is both on Ecobank accounts and also on accounts at other banks.

– Global accounts reporting with multi-bank support.

– Consolidated multi-geography reporting into a single base currency.

Ecobank Group 2020

Ecobank Digital Solutions19

Collection ChannelsA multi-channel payment gateway through which customers can pay for various products or services can be created to enable receivables through a number of channels to achieve;

– Multiple payment/ collection options– Single integration covering all countries

where required– Real time payment updates on who made

payment, what payment was for, when and where payment was made

Digital collection solutions for effective receivable management at the retail outlets

Other Digital collection solutions for receivable management

EcobankPay

Scan and Pay USSD

POS deployment

Cash In Transit

Onsite cash collections

Onsite Cheque Collections/ Cheque

scanning solution

Omni Plus

Direct DebitsBiller Module

Branch collection

Branch/Xpress point Cash payments

Onsite mini branch

Mobile Collections

Biller moduleMobile Money

Internet

CardsQR

Ecobank Group 2020

Ecobank TreasuryEcobank Treasury – unparalleled trading capacity

Ability to deliver 31 African currencies beyond our pan-African network

To ensure secure and efficient transfer of funds from Europe or the US into Africa, Ecobank offers both central and local Treasury FX solutions, offering G-10 currencies, African currencies and other exotic currencies.

Currency platform access

Through our Paris sales and trading desks, the European hub of our global treasury and transaction banking operations, Ecobank’s

corporate clients gain access to 31 African exotic currencies, quoted against any G-10 currency.

– Reuters Dealing 3000 Access code: EBFR– Bloomberg Dealing Access code: EBFR– Electronic Platforms– 360T– FX all– e-FX Ecobank

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BurundiFranc (BIF)

Cape VerdeEscudo (CVE)

CEMACCFA Franc (XAF)

DR CongoFranc (CDF)

GambiaDalasi (GMD)

GhanaCedi (GHS)

Guinea ConakryFranc (GNF)

KenyaShilling (KES)

LiberiaDollar (LRD)

MadagascarAriary (MGA)

MalawiKwacha (MWK)

MauritaniaOuguiya (MRO)

MauritiusRupee (MUR)

MozambiqueMetical (MZN)

NamibiaDollar (NAD)

NigeriaNaira (NGN)

RwandaFranc (RWF)

São ToméDobra (STD)

Sierra LeoneSierra (SLL)

South AfricaRand (ZAR)

SwazilandLilangeni (SZL)

TanzaniaShilling (TZS)

ZambiaKwachi (ZMW)

UgandaShilling (UGX)

UEMOACFA Franc (XOF)

EthiopiaBirr (ETB)

DjiboutiFranc (DJF)

ComoresFranc (KMF)

EgyptPound (EGP)

MoroccoDirham (MAD)

TunesiaDinar (TFD)

Ability to deliver 31 African currencies beyond our pan-African network

Ecobank Group 2020

Commercial BankIn our Commercial Bank business, we focus on providing financial solutions to small and medium-sized enterprises (SMEs), local and public corporates.

SMEs in particular are the backbone of African economies, many of which are vendors and suppliers of global organisations operating across Africa.

Commercial Bank focuses on delivering relevant financial solutions by providing:

– Lending– Cash management– Trade finance– FICC– Cards– Digital technology

Products such as EcobankPay, Bank Collect, OmniLite, and eGovernment, enable clients to digitally effect payments and collections and manage cash flow.

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Ecobank Group 2020

Our Commercial Bank account offering 22

Omni Lite

– Gateway to Commercial Bank product and service offering

– Process to get basic Commercial Bank services will be initiated from Omni Lite

Credit Facilities

– Short term working capital– Merchant Cash Advance– Contract Financing: LPO,– Receivables/Invoice Discounting– Distributorship Finance &

Asset Financing

Regional Trade

– Regional Collection Accounts– Seamless trade payments across

region

Collections & Payments

– EcobankPay– POS– BankCollect– Digi-Banking Pack

Payments

– Domestic Payment– International Payments

Support

– Emerald Club Membership– Mentorship– Networking opportunities

Ecobank Group 2020

Consumer BankOur Consumer Bank offers products and services to the mass market, aiming to be the preferred bank for convenient banking across Africa. We provide the

digital platforms that enable customers to effectively make payments and collections, and transfer money in and outside of Africa.

Through agency banking (Xpress Points), ATMs, mobile and online banking we offer:

– Deposit products– Remittances– Cards– Personal loans– Mortgages

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Ecobank Group 2020

Our digital platforms to bring affordable financial services to Africans24

Ecobank’s unique payment platform combining a mobile banking app, remittances app, agency banking app, bot and QR payments across 33 countries, allowing its customers to…

Remittances

Instant payments with EcobankPay and Ecobank cards, at small shops andartisans and also the largest retailers

Do Remittances/P2P

Pay anyone, anytime instantly across 33 countries and currencies tochildren,students, family, diaspora andbusinesses.

Buy airtime Settle utilitybills,DSTV, taxes,etc

Pay Bills

CardsEcobank Cards

PaymentsEcobank Cards

Digital ChannelsEcobank Mobile Ecobank ATMs RafikiEcobank Online Rapidtransfer App Xpress Point

RemittancesEcobank P2P

PO I N T

Ecobank Group 2020

ContactsEcobank

Ecobank Group 2020

Contact details

Sebastian N. Ashong-KataiGroup Head Financial Institutions & International OrganisationsCorporate & Investment Bank

Tel: +228 22 21 03 03Cell: +233 540 105 598Email: sashong-katai@ecobank.com

2365, Boulevard du MonoB.P. 3261, Lomé-Togo

Isaac KamutaGroup HeadCash Management & Client AccessCorporate & Investment Bank

Tel: +228 22 210 0303Cell: +228 92 264611: +233 55 653 8499 +254 722 755311: +27 767 720357

Email: ikamuta@ecobank.com

Ecobank Transnational Inc, The Pan African Centre, 2nd Floor, 2365, Boulevard du Mono - BP : 3261 Lomé – Togo,

Ciara JoyceHead of International Organisations & Development Finance Institutions US, UK & EuropeCorporate & Investment Bank

Tel: +44 (0)20 3582 8839Cell: +44 (0)7794 075 347Email: cjoyce@ecobank.com

EBISA Representative Office,2nd Floor, 20 Old Broad StreetLondon EC2M 1DP

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Ecobank Group 2020

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