EANM EXHIBITORS’ MANUAL 2020

TABLE OF CONTENTS

1. CONGRESS VENUE ........................................................................................................................................... 3

2. EXHIBITION TIME SCHEDULE ........................................................................................................................... 4

3. CONGRESS OFFICE AND REGISTRATION DESK ................................................................................................. 5

4. IMPORTANT CONTACTS ................................................................................................................................... 5

5. EXHIBITOR REGISTRATION / CONGRESS REGISTRATION ................................................................................. 7

6. WORKING PASSES ............................................................................................................................................ 7

7. LOGISTICS (ACCESS, SCHEDULE, PARKING) ...................................................................................................... 7

8. STORAGE .......................................................................................................................................................... 9

9. EANM RULES AND REGULATIONS / LIABILITY ................................................................................................. 9

10. STAND BUILDING HEIGHTS & STAND BUILDING RULES ................................................................................ 12

11. RULES AND REGULATIONS FOR MAW ONLINE ORDERS................................................................................ 20

The EANM Exhibitors’ Manual 2020 is provided by the official Exhibitors’ Support Service Company: MAW – Medizinische Ausstellungs- und Werbegesellschaft / International Exhibitions & Advertising, indicated as „MAW” in the following pages.

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LETTER OF ACKNOWLEDGEMENT No orders for services will be processed until this document has been returned!

FIRST and LAST NAME representing _______________________________________________________________

Please print your COMPANY NAME here by my signature below I hereby certify that:

I have completely read the EANM’20 Exhibitors Manual.

I understand all rules and regulations as outlined in the EANM’20 Exhibitors’ Manual and on behalf of my company agree to abide by them.

I understand that it is my responsibility to inform all subcontractors of the rules and regulations outlined in the EANM’20 Exhibitors’ Manual.

It is my responsibility to comply with all the local and European laws, and EANM / MAW bears no responsibility for the compliance or enforcement of such laws.

I am authorized to sign this document on behalf of my company.

If applicable, please let us know the names of your stand building company and agency authorized to work on your behalf, so we can keep them informed and forward all necessary material to them. Please specify their fields of responsibilities. Thank you for your cooperation.

Stand building company Company: ________________________________________________________________

Contact: __________________________________________________________________

Address: _________________________________________________________________

Phone: ___________________________________________________________________

E-Mail: ___________________________________________________________________

Responsibilities: ____________________________________________________________

Agency Company: ________________________________________________________________

Contact: __________________________________________________________________

Address: _________________________________________________________________

Phone: ___________________________________________________________________

E-Mail: ___________________________________________________________________

Responsibilities: ____________________________________________________________ Please return this document to MAW by E-mail eanm@media.co.at or by Fax +43-(0)1-5356016 until August 21, 2020 at the latest.

Place, Date Company’s stamp and signature of official representative as designated above

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Dear Exhibitor,

We cordially invite you to the EANM’20 Congress in Vienna. The document also comprises the link to order additional services. Please forward this manual and its attachments to your stand builders/agencies and read carefully to ensure no important information gets lost. We are at your disposal for any questions that may arise.

1. CONGRESS VENUE

1.1 VENUE ADDRESS:

ACV - Austria Center Vienna, Bruno Kreisky-Platz 1, 1220 Vienna, Austria

1.2 DELIVERY DETAILS

Delivery Address Austria Center Vienna (ACV) Bruno Kreisky-Platz 1, 1220 Vienna, Austria Access: “Parking area west”, Door 2 / IML For Customs Clearance, Freight forwarding, Deliveries with courier service of freight forwarder please contact the On-site Handling agent:

Warehouse Address: IML – Messe Logistik GmbH Austria Center Vienna Bruno-Kreisky-Platz 1, 1220 Vienna, Austria Tel.: +43-(0)1-997 413 321 E-mail: eanm@iml-vienna.at

For short notice of delivery of parcels please contact also IML! NOTIFY: EANM2020 / Exhibitors name / Booth Number

Please note: For in-house transport costs will apply. For detailed information regarding general information freight forwarder, shipping instructions, shipping deadlines and tariff information please refer to the detailed IML documents (www.iml-vienna.at/eanm2020).

The usage and driving of forklifts are restricted to IML, handlifts are allowed. For deadlines please see IML Shipping Information.

1.3 TRUCKS > 7.5 tons - instructions for weekend / set-up (Sat Oct 17)

By law in Austria also noise-reduced trucks with a total weight over 7.5 tons are not allowed to drive from Saturday 15:00 hrs to Sunday 22:00 hrs. Therefore you MUST apply soonest possible, but not later than 2 weeks before set-up, for a special permission from the Austrian authorities to drive through Austria and within Vienna.

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As truck parking on the ACV premises is strictly forbidden, trucks will have to park outside and have to use public roads to arrive again to the venue - so you MUST IN ANY CASE obtain such a special permission for a truck over 7.5 tons. Please note that the special permit to drive during the restricted period can only be requested by the transport company, not by the exhibitor. You need to register on https://e-gov.ooe.gv.at/srsr/Start.jsp?language=EN If you need assistance, you can contact IML: IML-Messe Logistik GmbH Contact: Mr. Karma Knoll T +43 660 301 6114 E eanm@iml-vienna.at 2. EXHIBITION TIME SCHEDULE

Please note that the official working hours must be adhered strictly otherwise overtime costs arise by the Congress Center and will be charged accordingly to the respective Exhibitor/stand builder!

2.1 SET-UP

Wednesday, Oct. 14 08:00 – 20:00 For Exhibitors over 100 sqm exhibition space. For Exhibitors less than 100 sqm upon prior request, as approval is needed! Thursday, Oct. 15 08:00 – 20:00 Friday, Oct. 16 08:00 – 22:00 Saturday, Oct. 17 08:00 – 20:00

Please note: All waste (NOT CONSTRUCTION WASTE) has to be out on Saturday by 19:00 hrs and ready for pick up in the aisles. Technical staff (electrician, rigging team, plumber) will only be available until 18:00.

2.2 EXHIBITION OPENING HOURS

Sunday, Oct. 18 09:00 – 17:00 Monday, Oct. 19 09:00 – 17:00 Tuesday, Oct. 20 09:00 – 17:00

ACCESS HOURS FOR EXHIBITORS

Sunday, Oct. 18 07.30 – 18:00 Monday, Oct. 19 08:00 – 18:00 Tuesday, Oct. 20 08:00 – 22:00

Attention: During set-up and dismantling only persons with working passes are allowed to enter. Only persons with hybrid (industry/scientific) badges will be granted access to the Exhibition Hall prior to / after the official Exhibition Opening Hours.

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2.3 DISMANTLING

Tuesday, Oct. 20 18:30 – 22:00 Wednesday, Oct. 21 08:00 – 22:00 Thursday, Oct. 22 08:00 – 14:00

All Exhibitors storing their empty crates with IML will have them ready at their booths as soon as possible. Certain times cannot be guaranteed and waiting times must be taken into account!

2.4 EXHIBITOR’ SUPPORT SERVICE DESK

Wednesday, Oct. 14 08:00 – 20:00 Thursday, Oct. 15 08:00 – 20:00 Friday, Oct. 16 08:00 – 20:00 Saturday, Oct. 17 08:00 – 20:00 Sunday, Oct. 18 07:30 – 18:00 Monday, Oct. 19 08:00 – 18:00 Tuesday, Oct. 20 08:00 – 20:00 Wednesday, Oct. 21 08:00 – 20:00 Thursday, Oct. 22 08:00 – 14:00

3. CONGRESS OFFICE AND REGISTRATION DESK

Congress Office opening times: Saturday, Oct. 17 07:30 – 18:00 Sunday, Oct. 18 07:30 – 18:00 Monday, Oct. 19 07:30 – 18:00 Tuesday, Oct. 20 07:30 – 18:00 Wednesday, Oct. 21 07:30 – 12:00

Registration Desk opening times: Saturday, Oct. 17 07:30 – 22:00 (from 19:30 Opening Ceremony and Welcome Reception) Sunday, Oct. 18 07:30 – 18:00 Monday, Oct. 19 07:30 – 18:00 Tuesday, Oct. 20 07:30 – 18:00 Wednesday, Oct. 21 07:30 – 12:00 (from 11:45 Closing Ceremony and Farewell Cocktail)

4. IMPORTANT CONTACTS

Congress Organisation, Registration, Exhibition, Sponsoring EANM Executive Office Schmalzhofgasse 26, 1060 Vienna, Austria Tel.: +43-(0)1-890 44 27, Fax: +43-(0)1-890 44 27-9 Contact: Mr. Andreas Felser, Congress Manager, E-mail: a.felser@eanm.org Ms. Susanne Koebe, Deputy Congress Manager, E-mail: s.koebe@eanm.org

Congress Website: https://eanm20.eanm.org

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Exhibitors’ Support Service MAW – Medizinische Ausstellungs- und Werbegesellschaft International Exhibitions & Advertising Freyung 6/3/3, 1010 Vienna, Austria Tel.: +43-(0)1-536 63-76, -15, Fax: +43-(0)1-535 60 16 E-mail: eanm@media.co.at Contact: Stand approval: Ms. Gerda Maierhofer (-15) Administration of orders, general questions: Ms. Barbara Thorel (-76) Ms. Gerda Maierhofer (-15)

MAW Exhibition Services – online portal: https://forms.media.co.at/EANM20

Accommodation ENITED Business Events GmbH Gilgegasse 11/14, 1090 Vienna, Austria Tel.: +43-(0)1-409 56 31-12, Fax: +43-(0)1-409 56 31-22 E-mail: eanm20@enited.eu Contact: Ms. Rosa B. Reyero, Ms. Anna Sanchis Roca

Recommended Freight Forwarder, Customs Broker and On-site Handling Agent IML - Messe Logistik GmbH Austria Center Vienna Bruno-Kreisky-Platz 1, 1220 Vienna, Austria Tel.: +43-(0)1-997 413 321 E-mail: eanm@iml-vienna.at Contact: Mr. Karma Knoll

Exclusive Caterer for Exhibition Stands and Lunch Symposia MOTTO Catering GmbH Bruno-Kreisky-Platz 1, 1220 Vienna, Austria

Tel.: +43-(0)1-585 23 03 20 E-mail: eanm@mottogroup.at Contact: Mr. Philip Ulamec https://www.acv.at/planen/partner/catering/motto.html https://shop.motto-catering.at

Lead Retrieval System tba as quick as possible

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5. EXHIBITOR REGISTRATION / CONGRESS REGISTRATION

The related information will be sent to you by separate e-mail. For any questions, please contact:

EANM Executive Office Schmalzhofgasse 26, 1060 Vienna, Austria Tel.: +43-(0)1-890 44 27, Fax: +43-(0)1-890 44 27-9 Contact: Ms. Petra Neubauer, Registration Services, E-mail: registration@eanm.org

6. WORKING PASSES

It is obligatory to order Working Passes for the period of set-up and dismantling in order to gain access to the venue. Please present yourself when entering the venue at the Exhibitors’ Support Service Desk to pick up the Working Passes. The Working Passes are not valid during the official congress opening hours.

Please fill in the attached Excel file and return the completed form until August 21, 2020 at the latest.

7. LOGISTICS (ACCESS, SCHEDULE, PARKING)

EANM appointed IML – Messe Logistik GmbH as international freight forwarder, customs broker and on-site handling agent. EANM strongly recommends the use of IML. The following advantages will result in using the appointed freight forwarder:

Best possible coordination of your transport and the on-site handling

In time delivery to your booth

Specialized in transport for congress and exhibitions

Reliable, good international partners and network

Perfect knowledge of the congress centre

Storage and handling facilities for empty boxes

If you arrange for the complete transport and delivery with handlifts to your booth by yourself or with your stand building company, you have free access to your booth. The usage and driving of forklifts are restricted to IML. Please contact the appointed freight forwarder in order to organize the unloading schedule.

Should you need customs service, labourer or a forklift, please contact the appointed freight forwarder.

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7.1 ACCESS INSTRUCTION

Trucks must leave immediately after unloading.

All truck drivers must check in on-site at the IML on-site office on Level U3 upon arrival. They will be directed to the unloading / reloading position as soon as a spot is available. All truck drivers must stay at their trucks. NO PARKING OF TRUCKS AT THE UNLOADING / RELOADING POSITION! If you offload / reload and handle the material on your own, please make sure not to block others. Security staff will be on duty to secure a smooth offloading / reloading process. Please separate in advance the boxes for machines / IT equipment etc. (Priority 1) that you will need first from the stored boxes, to be followed by the other booth structure boxes needed later. Please note that your trucks must leave the loading position near your booth area immediately after loading. The trucks cannot stay in the loading area for a longer period or overnight.

The Exhibitor / stand builder must leave the stand area cleared and the floor cleaned. Exhibits which are not removed by the end of the dismantling period shall be removed and destroyed at the Exhibitor’s expense and risk. The Exhibitor must remove all construction waste (e.g. wooden panels, floor elements, carpet rolls, etc.) of the booth after dismantling! Otherwise removal and cleaning costs (minimum charge: one rubbish skip à 16 m³) will be charged automatically to the Exhibitor (who is the contract partner; not to the stand building company) after dismantling. Please advise your stand builder accordingly! Repair of damage to the exhibition area shall be charged to the Exhibitor and may be carried out only on the lessor’s instructions and by firms commissioned by the latter.

7.2 SCHEDULE

Time slots granted depend on the size and the location of the booth and the size of the shipment. Exhibitors and stand contractors have to contact IML - Messe Logistik GmbH in advance and not later than September 25, 2020 with the following information:

Name of Exhibitor and/or stand contractor

Size of shipment

Requested date and time of delivery

After reconfirmation we ask you for the following information:

On-site contact name and ID-number, cell phone number and Truck plate number

Carrier’s name

Driver’s contact name, ID-number and cell phone number

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IML - Messe Logistik GmbH Austria Center Vienna Bruno-Kreisky-Platz 1, 1220 Vienna, Austria Tel.: +43-(0)1-997 413 321 E-mail: eanm@iml-vienna.at Contact: Mr. Karma Knoll

7.3 TRUCK PARKING

Trucks must leave immediately after unloading. There is no parking possibility on the premises of the congress centre. We recommend the following website to find the nearest space to park your truck: https://www.truckparkingeurope.com

8. STORAGE

The appointed forwarding agent IML will also handle and provide storage space during the exhibition and will return properly marked material on completion of the meeting. Fire prevention regulations require that material such as paper, etc. must be completely stored in the packing boxes. Material not in accordance with these regulations will be disposed of by the cleaners.

There is no storage possibility within the premises.

9. EANM RULES AND REGULATIONS / LIABILITY

Exhibition Hours EANM determines the opening hours for the exhibition for each congress individually.

Noise Exhibitors may not produce noise and/or use amplification of music and/or voice which may be heard outside the space assigned to the Exhibitors, or which may interfere with or be felt objectionable by attendees or other Exhibitors. The volume level must not exceed 70dB (A) at the boundaries of the stand. EANM reserves the right to ask Exhibitors to discontinue any such activity. Live presentations at the stand are not permitted without prior approval from the organizers.

Stand Activities Any presentations with “session character” at the stand are prohibited during the official scientific core programme but may take place during coffee breaks. A request to hold such presentations must be submitted to the organizers for approval and EANM reserves the right to check on-site. Please contact the EANM Executive Office (s.koebe@eanm.org).

Photographing, Filming and Audio Recording within the Congress Centre Photographing, filming and audio-recording in the exhibition halls is not permitted at any time. However, exhibitors may take photographs of their own stands. EANM does not offer a photographer for hire.

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Photographing, Filming and Audio Recording of Sponsored Lunch / Satellite Symposia A company holding a symposium has the exclusive right to organize filming and audio-recording of its symposium either through an own technical supplier (incl. photos) or the official Audio-Service-Supplier of the venue. Please contact the EANM Executive Office (s.koebe@eanm.org).

Give-aways and Printed Materials ‘Give-aways’ and printed materials may only be distributed in the space rented by the Exhibitor in the exhibition hall, in company meeting rooms (and not in the aisles in front of the meeting rooms!) or at satellite symposia. No such material may be distributed or displayed in any other area of the congress centre, any official EANM hotels or other venues used by EANM. Unauthorized displays will be removed and a penalty of € 1.000, - up to € 5.000, - (depending on the amount of material and the area of display) will be charged. Companies may only offer gifts of educational or scientific value. Product identification is permitted on ‘give-aways’. It is the company’s responsibility to also adhere to any restrictions and/or limitations that may be applicable according to the legislation of the host country of the congress. Contests, lotteries, raffles are subject to prior approval by EANM.

Advertising and Promotion of Sponsored Lunch / Satellite Symposia during the Congress Symposia programmes and invitations may only be distributed in the space rented by the Exhibitor in the exhibition hall, in company meeting rooms, and at the entrance to the Symposium Hall right before the start of the session.

Space Integrity / Promotional Activities Exhibitors are prohibited from publicising, distributing, canvassing and/or maintaining any activities, inducements, demonstrations, materials or displays outside the space assigned to them.

Product Disclaimer The acceptance of a product or service for exhibition does not in any manner constitute an endorsement by EANM.

Installation of Exhibits Any exhibit that is not unpacked by the end of set-up time will be placed in storage and cannot be returned until the close of the exhibition on the first day. No waste may be placed in the aisles after the final cleaning. Please do not litter the floor in the booths or aisles after cleaning.

Dismantling No packing or dismantling of exhibits will be permitted prior to the published dismantling time.

Insurance Insurance on all exhibits remains in the responsibility of the Exhibitor. Neither EANM, nor its agents or assignees will assume any responsibility for property loss, damage, personal injury or other claims related to the Exhibitor’s space. Exhibitors are required to carry insurance to cover their property against damage and loss and public liability insurance for claims of injury to the person and property of others.

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Other Prohibited Practices • Operation of unprotected X-ray equipment, UV sources or sources of ionising radiation. • Use of billboard advertisements and/or display of signs outside the exhibit area unless approved

by the EANM. • Entry into another Exhibitor’s booth, examination or photographing of another Exhibitor’s booth

without permission.

LIABILITY Neither EANM, MAW, IML, ACV, nor any of their officers, agents, employees or other representatives shall be held liable for, and are hereby released from any damage, loss, harm or injury to the person or property of the Exhibitor or any of its visitors, officers, agents, employees or other representatives, resulting from Exhibitor’s participation in the event or licensing and/or use of exhibition space hereunder, whether from earthquake, fire, theft, water or accident of any other cause, or from EANM, MAW, IML or ACV, or either of their officers’, agents’, employees’ or other representatives’ negligence. The Exhibitor shall indemnify, defend and hold harmless EANM, MAW, IML or ACV and their respective owners, directors, officers, employees, agents and representatives, from any and all claims, demands, suits, liability damages, loss, costs, attorney's fees and expenses of any kind which might result or arise from any action or failure to act on the part of the Exhibitor or its officers, agents, employees or other representatives. Neither EANM, MAW, IML nor ACV shall be responsible for the security of Exhibitor’s products, proprietary software or hardware information. It is the responsibility of the Exhibitor to maintain proper insurance coverage for its property and liability. The Exhibitor understands that neither EANM, MAW, IML nor ACV maintain insurance covering the Exhibitor's property and it is the sole responsibility of the Exhibitor to obtain such insurance.

The stands may be used only for exhibiting and advertising the Exhibitors´ own products in accordance with applicable laws and regulations. The EANM Congress Organisation will not attempt to settle disputes between Exhibitors over issues such as trademark violations, sign cop and copyright violation claims. Any orders for products which are taken must be made in accordance with laws covering such orders. Advertising / promoting a specific product does not mean acceptance by EANM and it is the full responsibility of the Exhibitor to ensure that it is in accordance with Spanish and European law, where applicable. Any disputes arising out of this agreement shall be settled by the courts of Vienna.

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10. STAND BUILDING HEIGHTS & STAND BUILDING RULES

Double Deck Buildings are not allowed at the EANM. The safety and stability of the booth construction and all used material is the sole responsibility of the Exhibitor and his stand building company. Neither MAW, EANM nor ACV take any responsibility for any damages or accidents caused by exhibition stands. It is the responsibility of the Exhibitor and his stand building company to have proper liability insurance.

10.1 VENUE SPECIFICATIONS / HALL INFORMATION

Main entrance to the venue: Entrance Level / Level 0 Exhibition area: Hall X3, X4, X5 Associations, E-Poster area, Review Center: Hall X2 Standard stand building height: 2,50 m Entrances to the exhibition halls: X3: Level -2 X4: Level 0 X5: Level 0 Hall heights: Hall X3: hall height: 6.00 m and 4.20 m – max. stand building height is 5.50 m (except lower ceiling areas) Hall X4: hall height: 7.00 m – max. stand building height is 6.00 m Hall X5: hall height: 13.00 m – max. stand building height is 6.00 m

Floor: X3 and X4 - asphalt X5 – wood, most likely carpet in the ailes

Max. stand building heights only with approval of the Exhibition Management MAW: Exhibitors with 9 - 12 sqm floor space: 2.50 m without rigging Exhibitors with 13 - 99 sqm floor space: 4.50 m upper edge incl. rigging and raised floor Exhibitors with 100 or more sqm floor space: 6.00 m upper edge incl. rigging and raised floor (depending on exhibition hall) Constructions higher than 2.50 m are only allowed with prior approval of the booth layout – showing all height indications – by MAW. It is up to the Exhibitor to check whether the planned stand construction heights can be realised at his stand position – please check accordingly!

Maximum load: 500 kg/sqm When bringing in heavy machines and positioning please let us know as you must guarantee that underlay panels are used to distribute the weight accordingly. Only forklifts operated by IML are allowed due to security reasons.

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Elevator size Expo X4 and Expo X3: l 6.00 m, w 3.10 m, h 3.10 m, capacity 3,000 kg Special Elevator Regulation for Exhibitors of Expo X3 and Expo X4 There are two freight elevators connecting the unloading area (Parkplatz West) with the Halls Expo X3 and Expo X4.

Please note that no persons are allowed to go up or down in the freight elevator, only goods may be transported! There will be a security guard positioned on each level (U3 – parking area West, Expo X3, Expo X4) opening and closing the doors of the freight elevators, so that the movement of the crates and goods will be coordinated. Please note that persons can only use the stair case connecting the different levels, but no passenger elevator is available. Please consider this fact for your planning of the unloading and set-up teams. It might be recommendable to foresee one team downstairs for unloading the truck and one team upstairs for bringing your freight from the freight elevator up to your booth area. You might want to consider to use the unloading services of the inhouse freight forwarder IML. Please contact Mr. Karma Knoll as soon as possible - you find the freight forwarding information under www.iml-vienna.at/eanm2020. Please inform your stand building company accordingly to avoid any surprises on site.

Column If you have a column inside your booth area, please check with MAW if it has to be accessible and check the exact size. Covering of columns must be requested and approved well in advance, detailed plans are needed. Please make sure that there is a minimum gap of 10 cm between the column and your stand construction!

10.2 FIRE CERTIFICATES

All material used to set up the stand (partitions, backdrops, structures, platforms, linings, fabrics, curtains, false ceiling etc.) must be fireproof or made fireproof in compliance with the Decree of Ministry.

Depending on how they are used, the material must respond to the follow reaction to fire classes: • Class 1: walls, curtains, false ceilings and ceilings, platforms and their coverings • Class 2: coverings in direct contact with the floor of the hall, such as linoleum, fitted carpets etc.

Non-fireproof plastics, reed mats, rush matting, lattices, articles made with cardboard and cardboard derivatives, blinds made from thin wooden slats (Venetian) or the like may not be used as these materials are not flameproof. If materials are not fireproof, they must be specially treated with fireproofing products.

Please bring the appropriate certificates on-site for all the materials used for booth construction as well as for all exhibits / machines. Also do not forget to bring the fire certificates for all materials in use.

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10.3 SECURITY & DANGEROUS GOODS

In the event that an accident occurs as the result of a demonstration, the Exhibitor concerned must immediately carry out all necessary measures and accept the responsibility for the settlement of all matters concerning the accident.

• No inflammable substances or sensitive material with inflammable or explosive basis may be brought into the exhibition area without prior permission from the Exhibitors Support Service.

• Devices emitting ionizing radiation may not be operated within the exhibition area. • Radioactive substances may not be brought into the exhibition area. • Use of open flames is prohibited. • Decorating material and wall-paper which are used by the Exhibitor must be fire-proof. • Highly inflammable materials shall not be used in the erection, lining and outer or inner

decoration of the stands. • The use of containers with pressure gas or liquid gas bottles shall be subject to approval by the

Exhibitors Support Service and by the competent authorities.

Police regulations, fire regulations and other official regulations are to be observed at all times even during the construction and dismantling of the exhibit.

10.4 CONTROL

• Only products / machines which comply with the European Standards may be exhibited. • Please make sure to be equipped with the standardized personal protective equipment. • Exhibitors must be able to proof to the relevant authorities that their products have the

necessary CE- marking. • If there is an obvious risk of a serious accident involving personal injury as a result of a machine

demonstration, the official local Safety Inspectorate may issue an immediate ban on further use.

10.5 SAFETY AT EXHIBITIONS

• The manufacturer / importer or his agent is responsible for ensuring that such devices / materials are sufficiently safe and must also have taken the requisite measures to ensure that said devices / materials do not constitute any risk of ill-health when properly used.

• Technical devices, e.g. machines, may be demonstrated at an exhibition even if they are not CE-marked, provided that the following conditions are met: "For Exhibition Demonstration Only" or "Not CE-marked".

• Before a device is activated (demonstrated), adequate safety measures must be taken to prevent accidents. For demo runs, it is of particular importance to ensure that there is an adequate cordoning / safety distance for visitors and stand personnel.

• Persons under the age of 18 (minors) are prohibited from using certain dangerous machinery.

10.6 GENERAL REQUIREMENTS

• All exhibits must be confined to the spatial limits of their booth, as indicated in the final floor plan.

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• Equipment to be shown or demonstrated must be placed within the exhibition space contracted in order to ensure that the visitor viewing the equipment will be in the booth and not impending aisle traffic. All products and services must be safe in the opinion of EANM / MAW and have to have the approval of appropriate authorities.

• All activities in the booth area potentially attracting a large audience and causing queues (e.g. presentation, quiz, give-aways distribution) may not take place in the immediate borders of the booth facing the aisles, as this might impede aisle traffic. Such activities must be clearly identifiable in the booth layout sent in for approval to MAW. EANM and MAW reserve the right to stop such activities in the booth immediately, if they are blocking passage ways around the booth area.

• Exhibition booths must be staffed at all times during the exhibition hours. The exhibition areas are to be used only during the specified opening hours.

• It is forbidden to store flammable and dangerous substances in the exhibition area. The storage of empty packing has to be booked through IML.

10.7 SEPARATION WALLS

All stands must be separated from the neighbouring stand(s) by means of a separation wall. The separation wall can be provided by the Exhibitor or can be ordered with the MAW online order form at extra cost. This separation wall shall be finished and white on the inside as well as on the outside.

These side and back walls of stands must be finished with white, neat and neutral panels - no logos - on the outside - not with cloth - and without cables hanging down on the back.

The standard height of stands/walls shall be 2.50 m (incl. platform).

For any variation from this norm height – see maximum stand building heights – specific permission must be obtained from MAW.

10.8 SUSPENSION FROM THE CEILING

Suspensions from the ceiling are allowed and possible upon request. The upper rim of the suspension may not exceed the maximum stand building height (please see page 12). For further exact details of the processing please see page 28 “Suspension Points” and send in the online “Suspension Request Form”.

10.9 SUBMISSION OF CONSTRUCTION PLANS

Please provide the following documents via e-mail as pdf-file:

• Stand design / drawings to scale, complete with ground view including measurements, front elevation including height indication, cross section measurements

• 3-D view • Plan showing the position of exhibition equipment, machinery and/or installations (clear

identification of presentation, quiz and give-away zones etc.) • Installation diagrams (electricity, water etc.)

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Construction plans for approval are required as soon as possible. Depending on the stand design and structure you might be asked to submit static calculations. Deadline for submission: August 21, 2020

10.10 TYPE OF STAND / SPACE

Row stand (1 open side)

The standard height of side and back walls towards neighbouring booths is 2.50 m (including platform / raised floor). Exceptions are only possible when coordinated and approved by MAW. MAW will inform the neighbours accordingly. These separation walls shall be finished on the inside as well as on the outside. Individual stand elements within the booth area may be planned with the maximum height - again only with prior approval of the design by MAW.

Corner stand (2 open sides)

According to international custom, a corner booth shall be built open on 2 sides.

At the 2 open sides, any solid walls or elements that block the access are only allowed with special permission of MAW. Depending on the concept and location of the booth, solid walls or elements that block the access to the booth must not be longer than 25% - 35% of the length of the booth on each side and may not interfere with other exhibitors.

The standard height of side and back walls towards neighbouring booths is 2.50 m (including platform / raised floor). Exceptions are only possible when coordinated and approved by MAW. MAW will inform the neighbours accordingly. These separation walls shall be finished on the inside as well as on the outside (no cables on the backside of the walls).

Individual stand elements within the booth area may be planned with the maximum height - again only with prior approval of the design by MAW.

Peninsula stand (3 open sides)

According to international custom, peninsula booths shall be built open on 3 sides and should be fully accessible on all open sides. At the 3 open sides, any solid walls or elements that block the access are only allowed with special permission of MAW. Depending on the concept and location of the booth, solid walls must not be longer than 25% - 35% of the length of the booth of each side and may not interfere with other Exhibitors. The maximum closing of 35% is only allowed with maximum height of 3.0m. With a height of more than 3.0m, the percentage of the allowed closing will depend on the planned height.

Closing of 35% with a solid structure of 4.5m height must have a distance of minimum 1.5m (if it is placed on a corner the distance of 1.5m is required from both sides).

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The standard height of side and back walls towards neighbouring booths is 2.50 m (including platform / raised floor). Exceptions are only possible when coordinated and approved by MAW. MAW will inform the neighbours accordingly. These separation walls shall be finished on the inside as well as on the outside (no cables on the back side of the walls).

The standard height of the back wall towards the neighbouring booth is 2.50 m (including platform / raised floor). Exceptions are only possible when coordinated and approved by MAW.

Individual stand elements within the booth area may be planned with the maximum height - again only with prior approval of the design by MAW.

Island stand (4 open sides)

According to international custom, island booths shall be built open on 4 sides and should be fully accessible on all open sides. At the 4 open sides, any solid walls or elements that block the access are only allowed with special permission of MAW. Depending on the concept and location of the booth, solid walls must not be longer than 25% - 35% of the length of the booth of each side and may not interfere with other Exhibitors. The maximum closing of 35% is only allowed with maximum height of 3.0m. With a height of more than 3.0m, the percentage of the allowed closing will depend on the planned height. Closing of 35% with a solid structure of 4.5m height must have a distance of minimum 1.5m (if it is placed on a corner the distance of 1.5m is required from both sides).

Individual stand elements within the booth area may be planned with the maximum height allowance – please refer to page 16 - again only with prior approval of the design by MAW.

10.11 RAISED FLOORS, STAIRS AND RAMPS WITHIN EXHIBITION BOOTHS

In order to make the visit to the event as pleasant as possible for everyone, please bear the needs of people with reduced mobility in mind when planning your exhibition stand. Stands and furnishings should be accessible and usable without help.

The following regulations are essential to reduce the frequency of slip and trip incidences. General regulations relating to raised floors and ramped edges are as follows:

• All raised floor sections with a height difference of 5 cm must be clearly distinguishable from areas of the surrounding floor space and must have a ramp which have to be within the floor space booked and may not bother the aisles.

• All raised floor sections or ramped edges must not contain sharp or dangerous edges and must not cause a trip hazard.

• Ramped edges should be of non-slip construction or coated with a non-slip finish. • Thin decorative flooring such as carpet, vinyl, matting, wood or the like, must have the edges

taped down or firmly secured, and must not be deemed to cause a trip hazard. • Permission must be granted by MAW before installation of landscape style flooring such as bark,

pebbles, dirt, railway sleepers and other loose materials. Please send all details for approval. This type of flooring must be steady under foot and must not be deemed to cause a trip hazard.

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Further regulations apply to the installation and removal of these materials from the venue floor.

• The mix of ramped and square edges on any raised area must be kept to an absolute minimum. If a ramp is installed, it must be clearly distinguishable from the remainder of the raised floor surrounding it.

10.12 FURTHER CONSTRUCTION REGULATIONS

• MAW reserves the right to cancel stand construction and ask for changes in accordance with approved drawings and described stand concept.

• The structure of an exhibit or stand may not project beyond the limits of the stand location on any side and each Exhibitor must avoid hindering the view or entrance way of neighbouring stands.

• Signs may not project beyond the delimiting walls of the stand, and each Exhibitor must avoid hindering the view or entrance way of neighbouring stands.

• Obstruction of the gangways and aisles shall not be permitted. Special care must be taken to avoid lights or spotlights that may be disturbing to visitors or neighbouring stands.

• Audio-visual and other sound devices that attract attention need to be shown clearly on the plan and will be permitted only in locations in which the visitor viewing them will be in the booth and not impeding aisle traffic. The volume level may not exceed 70dB(A). The sound may not interfere with the activities of the neighbouring Exhibitors. MAW reserves the right to stop such activities.

• Exhibits or other devices which emit sound, light or smell must be operated and controlled as not to irritate visitors and Exhibitors.

• MAW reserves the right to issue further instructions concerning the design of stands. • Verification of rented areas: The space rented is marked out and deviations of up to 0.10m may

occur from the sketches provided. • All Exhibitors are required to check their stand location, dimensions and any fittings, e.g. pillars,

electrical junction boxes, water supply and waste pipes, fire alarms, etc. Stand boundaries must be strictly observed.

• Stand sides facing visitor aisles must be transparent and open. Adjacent or opposite stands must not be hindered and there must be no impairment of the view into those stands. Railings with a height of up to 1.3m are regarded as walls. Please consider this issue at an early stage of your planning phase.

• Walls along visitor aisles should be livened up by the insertion of glass-fronted showcases, niches, displays, etc.

• Working with circular saws or grinding of wood without catcher or integrated hoover is not allowed within the exhibition area.

• Painting shall be permitted on the exhibition premises only if PVC foils cover the surrounding floors.

• Particular care shall be exercised in the passageways and accesses of the exhibition premises in order to avoid damage to the floors. Within the halls, only means of transport with PVC or rubber wheels should be used.

• No smoking at any time.

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• It is not permitted to stick posters on hall or room walls. • MAW reserves the right to issue further instructions concerning the design of stands. • The Exhibitors are responsible for the proper care of the floors, walls, staircases and storage

rooms. In rooms with parquet flooring or unmarred flooring special care must be taken. Heavy packing cases may not be unpacked in such rooms. To avoid scratches and grooves in such floors as could be damaged by sliding packing cases, the Exhibitors are required to place a protective covering under heavy packing cases placed on such floors. Exhibitors who wish to display an extra-heavy exhibit must ask for specific permission from MAW when it is heavier than the permitted weight.

Aisles All exhibitors are asked to keep free the aisles during set-up and dismantling of their working material. A minimum width of 1,2m should be always guaranteed.

Escape Ways All escape ways and blocked zones need to be kept clear at all times!

Flooring – Laying Carpet is highly recommended When laying carpet / mats only easy to-remove two-sided adhesive tape which does not leave residues on the floor or any surfaces is allowed. In case of residues on any surfaces or floor a fee will be charged.

Laser Equipment The use of laser equipment must be reported to MAW in advance. Light The booth manager will have to make sure that the general booth lights are turned off during the night. Personal Safety Equipment Please do not forget to bring your personal safety equipment and make sure to work under safe circumstances for yourself and your environment at any times. Raised Floor If the raised floor is higher than 5cm, a ramp is obligatory.

Responsible on-site team leader of stand building team Please note that it is obligatory that one English or German speaking team leader of the stand building team is present on site during set-up and dismantling for coordination with MAW exhibition management and the ACV venue and security staff.

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11. RULES AND REGULATIONS FOR MAW ONLINE ORDERS

Orders will only be processed upon receipt of the letter of acknowledgement. Conditions of payment: Prices are net; the tax liability lies with the benefit recipient. (for companies with Austrian VAT Nr.: + 20% VAT) On receipt of the invoice, the exhibitor shall transfer the total sum to: account name: MAW – Medizinische Ausstellungs- u. Werbegesellschaft bank name: UniCredit Bank Austria AG bank address: Schottengasse 6-8, 1010 Vienna (Austria) bank code: 1200 BIC: BKAUATWW IBAN: AT55 1100 0002 5680 7900

Payment immediately upon receipt of the invoice – without charges to the beneficiary*!

Please indicate the invoice number on your transfer.

All services will be invoiced before the congress.

Deadline for ordering: August 21, 2020

Deadline for payment: September 18, 2020

A surcharge of 20% will be charged on ordering after August 21, 2020 50% surcharge will be charged on orders after September 18 and for onsite orders.

Onsite orders have to be paid in cash or by credit card and are without guarantee and time limit for delivery.

No refund and / or change of orders given after the deadline August 21, 2020

100% cancellation fee for cancellations of any orders after August 21, 2020.

Place of performance and jurisdiction: Vienna.

Conditions for orders:

With the “exhibition space order form” you ordered floor space only – wall separations, stand construction, lettering, furniture and electricity are not included.

Prices include delivery to and removal from your booth space.

Electrical connections for rented items are not included.

All rented items are not insured automatically and need to be returned in good condition. Lost, damaged or stolen items, residues on the floor and/or other rented surfaces will be charged to the exhibitor.

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Catering IMPORTANT: No food and drinks from outside may be brought into the building, due to health and food safety regulations and will be checked very strictly. Exceptions must be discussed with the exclusive caterer. When serving drinks or coffee a corkage fee may occure.

“Motto Catering” is the exclusive in-house caterer at ACV. Exhibitors are allowed to use their own coffee machines or distribute free of charge beverages, snacks or sweets on their exhibition booths, but no external catering companies are allowed. The Exhibitor may not sell food or drink for consumption on the premises.

When planning catering, please also mind the Green Meeting rules and regulations. Please contact the in-house caterer Motto, who is Green certified, for ordering of food and beverages, dish service or other catering services.

Any planned catering activities by the Exhibitor must take place on the premises of the rented stand and within the official hours of the Exhibition. Sufficient storage and serving space within the booth area must be planned.

Catering stations/bars may not be placed immediately at the borders of the booth facing the aisles, as this might be impeding aisle traffic.

Catering activities must be kept at reasonable levels and may not disturb neighbouring stands or affect the overall appearance of the Exhibition. EANM/MAW reserves the right to cancel/stop such activities should it be deemed necessary, without incurring any responsibility and/or being liable for compensation to the Exhibitor.

Cleaning Cleaning of general surfaces walking aisles and heating/air conditioning will be provided by EANM. The Exhibitor must remove all construction waste (e.g. wooden panels, floor elements, carpet rolls, etc.) of the booth after dismantling. Otherwise removal and cleaning costs (minimum charge: one rubbish skip à 16 m³) will be charged automatically to the Exhibitor (who is the contract partner; not to the stand building company) after dismantling. Please advise your stand builder accordingly!

To organize cleaning of your booth area, please use the online order form. If any special cleaning service is needed, please get in contact with MAW. Without the completed online cleaning order, no cleaning of the booth will be done. The cleaning of the stands will be finished every morning before opening the exhibition.

Obligatory Waste Disposal Fee An obligatory overall waste disposal fee of € 30 per exhibitor (NO CONSTRUCTION WASTE) will be charged by the congress via MAW.

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To save our environment you are asked to separate your overall waste. Please make sure that all waste is provided on the aisles for pick up on Saturday, October 17, 2020 no later than 19:00 hrs as thereafter a high waste disposal fee is charged.

Compressed Air and Water Connection Only on request and not possible in all areas! A double floor (40 mm) is obligatory in order to cover the tubes.

Please provide detailed drawings with the exact position. It is the obligation of the Exhibitor / stand builder to verify that the installation is provided on the right place. Connection points need to be kept accessible all times.

Electricity NEW – OBLIGATORY for exhibitors bringing their own distributor board

This regulation is ONLY valid for companies setting up their own booths, bringing their own distributor board for 10kW and more (NOT for rental modular booth or small pop-up/folding booths):

• If you order a distributor board with the online order forms, the connection will be installed and

checked by the venue and the liability is covered by the venue. In that case you do NOT have to fill

in the “assumption of liability” form.

• If you/your standbuilding company will bring and connect your own distributor board, it is

OBLIGATORY to submit the “ASSUMPTION OF LIABILITY” form to eanm@media.co.at together

with your electrical order for the main power supply by August 21, 2020. It is also OBLIGATORY to

bring the test report on site to be checked by the venue electricians.

• If these two documents (“assumption of liability” and test report) are not supplied by the

exhibitor/stand builder, there will be an OBLIGATORY on-site check of the electrical booth

installations by the venue electricians at extra costs, payable immediately on-site by the

exhibitor/stand builder. The actual time needed for this inspection will be charged, with the

minimum of 1 hour at € 85.--/hour.

The internal wiring on the booth area has to be done by the exhibitor and is the sole responsibility of the exhibitor and the stand building company. Please make sure to use only CEE plugs and be informed that stand earthing / potential compensation might be checked by ACV and necessary changes / adjustments have to be carried out at extra costs.

Please note that the electrical connection points need to be accessible at any times – therefore please foresee an appropriate opening possibility (e.g. in your raised floor).

All the electrical installations within your booth area must be made according to the fair and electrical regulations and laws valid in Austria. If your installations are not done properly, the official EANM electrician will not allow that any power will be switched on for the exhibition booth!

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Therefore you need to inform yourself and take care in advance to meet all regulations, use the correct material and make correct installations.

• Please note that you have to order power supply for your booth. Please calculate your real power needs!

• Please indicate in a dimensional drawing (use “Layout Fittings“) the required position(s) of your main electrical connection point(s) and submit it together with your order until August 21, 2020!

• Should you require a change of service position once the service is in place, a fee of € 95.– will be charged per service.

• One main electric supply will be laid on your booth area. All internal wiring has to be done by the exhibitor’s staff and the necessary material has to be brought by the exhibitor.

• Electricity is supplied from the following positions: X3: ceiling, along walls and columns X4: floor, along the halls and walls X5: floor, along walls and columns

• Don’t forget to bring your own converters and adapters, if needed.

• The exhibition areas are equipped with three-phase current 3 x 400/230 volts and alternating current of 230 volts, frequency 50 cycles, grounding provided.

The EANM/MAW Exhibition Management is not responsible for any losses or damage which may occur from interruptions, defects or break-downs in energy supplies.

The exhibit halls are tested against electro-magnetic interferences. Occuring failures in sensitive machines/computers are therefore without responsibility of the EANM/MAW Exhibition

Management.

Internet Connection Please submit a dimensional drawing with the position of requested main connection point(s) with the order (use “Layout Fittings”)! Should you require a change of service postion once the service is in place, a fee of € 95,- will be charged per service. The LAN-Connection-cable (Cat5, RJ45 Plug) will be installed on one position of the booth area. The offered data connection guarantees the dedicated bandwidth and includes up to 3 public IP-addresses and unlimited traffic. IP-addresses (up to 3 within a certain range) will be assigned automatically when devices are attached (via DHCP). (If you, for any reason, need the IP Address for your Internet-connection-line in advance please tick the box in the certain line!)

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If you connect more than 3 devices (1 IP address = 1 device) you have to order a network-switch (Pos.No. 513 or 514) AND a WiFi/LAN-Router (Pos.No. 515) – or you bring both items with you (in order to assign more than the 3 IP addresses included). If network-switch and / or WiFi / LAN-router has been ordered with the online order form, the configuration is included. If you bring your own items the configuration is at your responsibility – please consider our WiFi-Policy on the next page. Internal wiring within the booth is in the responsibility of the exhibitor. IMPORTANT INFORMATION: 1.) For connecting up to 3 devices (LAN only): Please use a network-hub or network-switch and attach the installed Internet-connection line and your devices to the hub / switch. You can either bring your own hub/switch or order it with the online order form (Pos.No. 513). 2.) For connecting 4 devices or have your own WiFi on the booth: Please use a WiFi / LAN-router (either bring your own or order it with the online order form – Pos.No. 515) and attach the installed Internet-connection line to the WAN-port of the router and attach your (wired) devices to the LANports of the router. 3.) For connecting more than 4 up to 10 devices or have your own WiFi on the booth: Additionally to order as stated in point 2.) please add Pos. No. 513 to your order. 4.) For connecting 11 to 26 devices or have your own WiFi on the booth: Additionally to order as stated in point 2.) please add Pos. No. 514 to your order. Exhibitors who bring their own equipment are responsible for the correct configuration of their items – please see also the “TECHNICAL REQUIREMENTS FOR EXHIBITOR OWN WIFI ACCESS POINTS” on the next page. No technical support is included in the mentioned prices. Support requests for devices/equipment brought by the exhibitors will be charged on an hourly basis and cannot be guaranteed (for all kinds of exhibitors own equipment)! Internet main connections will be provided in the halls from the following positions: X2, X3: ceiling, along walls and columns X4: floor, along the halls and walls For rental of Computer Equipment please refer to the respective order form of H82. WIFI-Policy TECHNICAL REQUIREMENTS FOR EXHIBITOR OWN WIFI ACCESS POINTS If you would like to install a WiFi network within the booth, it is possible to purchase bandwidth with the respective online order form and then either rent Access Points or install own Access Point(s).

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If you bring your own Access Point(s), the equipment must fulfill the following requirements: • Adjustable Power Transmitter The WiFi Access Point must provide an adjustable power transmitter. The available power settings must cover at least the range from: 0dBm (1mW) to 14dBm (25mW), and must be set by default to 5dBm. There will be an on-site team during the event to ensure that all Access Points are transmitting at a power level within the range and that there are no rogue transmitting sources which may cause interferences. The on-site team reserves the right to go directly to the exhibitor and ask to power up or down, and/or change their assigned channel at any moment during the show. • Interfaces The WiFi access point must have at least a 10/100BASE-T autosensing port (RJ-45). • Dynamic Frequency Selection If the WiFi access point supports this feature, it must be disabled. The WiFi access point must work over a fixed channel.

- For 2.4 GHz the channel must be 11. - For 5 GHz the channel must be 40.

• Data rate supported 802.11a: 12, 18, 24, 36, 48, and 54 Mbps 802.11g: 11, 12, 18, 24, 36, 48, and 54 Mbps 802.11n: from 11 up to 104 Mbps • IEEE 802.11n Only 20MHz channels are allowed. Compliance IEEE Standard: at least one of the following, IEEE 802.11b/g, IEEE 802.11a and/or IEEE 802.11n Minimum security: Wi-Fi Protected Access 2 (WPA2) or WPA (TKIP/AES) Radio approvals: EN 301.489-1 and -17, EN 300.328, EN 301.893 Safety: EN 60950-1 Our onsite team may be using an advanced monitoring system to monitor all access points. This system has the ability to cancel the signal and will disable all Access Points which have not been disclosed within the Venue’s WiFi Policy. This will be a last resort after efforts to contact the stand has been made. NOTE: We strongly recommend exhibitors to use the offered WiFi Access Points as they will meet the requirements stated above. By placing an order with the respective order form or bringing your own Acces Points you accept this policy and state to fulfill all mentioned requirements. Rental Modular Booth

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The rental modular booth includes the following items: • Set-up and dismantling • Wall panels (Octanorm), 3 mm plain PVC-coated white, incl. uprights and frames: height 248 cm, width 100 cm • Fascia along open stand front(s), height 38 cm, white PVC-coated panel • Standard lettering, black Arial, max. 30 letters (Corner booths will have lettering on the two open sides.) Optional at cost: Company Logo on Fascia Board – please order it online and submit it together with the online order of the rental modular booth. • Carpet, please choose colour online: red, dark grey, black If no carpet colour is indicated, dark grey carpet will be laid automatically • 1 spotlight, standard 75 W, for each 3 m² • One-time basic cleaning of booth and daily maintenance cleaning (no cleaning of exhibits) • 2.2 kW, 230 V, incl. master switch, 1 triple socket outlet and consumption costs

• Please submit a dimensional drawing with the position of your main connection on the booth (use “Layout Fittings”) It will be otherwise installed automatically at the center back of the booth • Please bring your own adapters and converters, if needed • Please order any furniture needed separately • Please note that the rental booth and rental furniture will be ready by Friday, Oct. 16, at 12:00 hrs. • Before that time no delivery can be guaranteed.

Any additional on-site orders are without guarantee and time limit for delivery.

Graphics and Lettering (in connection with Rental Modular Booth) How to send your data: We accept the following formats: eps, pdf or via download links (dropbox or similar) – please contact MAW for details of the file transfer e-mail to: eanm@media.co.at

Programmes and formats we use: Adobe Photoshop CC, TIFF and EPS files are prefered. Do not send compromised JPG data. Please set up files in CMYK mode. Do not generate any new fonts and logos in Photoshop (as vector graphics are not possible). Adobe Illustrator CC: All fonts should be converted to vectorized paths. Quark X-Press 9 (Mac), Adobe InDesign CC: Please include all fonts and typefaces. Do not save data in EPS. Adobe Acrobat XI: Please save in an optimised ready-to-print format. Important information: Printing data has to have a resolution of at least 600 dpi at the scale 1:10.Convert all fonts into vectorized paths, color sheme should be CMYK, the pdf has to be print optimized.

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Proofs featuring exact colours: Colours may be reproduced differently depending on the medium used. To ensure our colours correspond with yours we require high quality colour proofs. A conventional colour copy is not accurate enough. If we are not provided with a representative colour proof or colour details no subsequent complaints as regards colour deviations can be accepted.

Rental modular booth – Backwall Branding Options Backwall branding options are not bookable online. For an individual offer and artwork dimensions please contact the Exhibition Mangement MAW per e-mail at eanm@media.co.at. There are two options for backwall branding. Option 1: Graphic on shell scheme wall element. (Shell scheme structure stays visible.) If your artwork is printed on several panels please provide one file with one continuing graphic.

The motiv shall be a contiguous large format artwork with an overfiller of 20mm and crop marks on all 4 sides of each artwork file.

Option 2: Digital print slimframe graphic (on fabric, covering a wall panel section, no visible shell scheme

structure.) Security Service A person responsible for the booth must be present at the start and end times of the ordered security service hours in order to check the booth together with the security guard(s). Exhibitors are advised to: • not leave their booth unattended as long as visitors are still in the building • cover all products or materials exhibited, or better, place them under lock and key. Exhibitors are required to close objects of value in closets or show windows with thick glass that can be closed by locks. No special safety containers are available. Neither the general security service nor EANM nor MAW can accept liability for thefts, losses or damages of any sort occurring during the day or at night. Exhibitors exhibiting equipment of value should take out a complementary insurance policy. STAFF/Booth host/ess (1) Booth hostess/host(s) (no translator) speaks German and English. Additional languages to choose: • French • Italian • Spanish • Standard uniform is black suit / white shirt. (Other uniform on request and upon agreement.) Please note: • Hostesses are only allowed to work on the booth or in a hospitality suite, but not in any other areas • No photos, names or phone numbers of hostesses will be supplied in advance • Minimum order: 4 hours • Maximum hours/day: 10 hours • Lunch-breaks (30 min.) and waiting time cannot be deducted

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• Exhibitor Badges for hostesses are included and will be provided on site at the exhibitor registration desk • Please do not order hostesses for booth cleaning or carrying of heavy boxes. For this kind of work please order cleaning staff or workers. (2) Special staff – on request: • Live models • Translators • Others Without any guarantee when ordered after the deadline! Suspension Points Suspension from the ceiling is possible in Hall X3, X4 and partly in X5. Please ask MAW for the respective ceiling grid for your further planning. Max. height of suspension: NOTE: Max. rigging height could be lower than the max. stand building height due to necessary underconstructions.Max. height of suspended object including the truss is equal to the max. stand building height in the Expo Hall, therefore upper rim (incl. the truss).Please take care of the various heights in the halls X3, X4 and X5 ( for details please see page 12). Weight restrictions – max. allowed weight (WLL) per suspension point: Please refer to the ceiling grid plan to see the different allowed maximum weights (*): X3 max. 60 kg per point/meter X4 max. 100 kg per point/meter X5 not available in all sections of the hall

(*) IMPORTANT for aggravated points: All above-mentioned weight limits are calculated for unloaded points without pre-trussing. As soon as there is a pre-trussing needed the above-mentioned weight indications will change and decrease accordingly. All points must be re-calculated per individual project by the responsible rigging person of the ACV. You will receive a quotation for your suspension project after checking and evaluation of your submitted project. For more complex structures with a high weight load it needs to be forwarded to a structural engineer and the costs will be forwarded to the exhibitor. Suspension Points deadline: August 21, 2020

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Procedure and Order to Build-up

Send a plan showing the exact position within the hall (orientation!) including the ceiling points with the exact distance from the point to your booth edge.

The ACV reserves the right to deny any rigging points which are not on the ceiling grid due to safety and/or technical reasons.

When planning please note that 2/3 of the suspension points shall be located on the existing ceiling grid of a hall (= “Regular Suspension Point”), so only 1/3 shall be “Aggravated Suspension Points”.

Therefore please work within/on the ACV hanging grids as much as possible, the ACV does not provide any pre-riggs/trussing for the booth.

When planning a hanging point outside the hanging grid an Aggravated Suspension Point will be charged. You will get an additional quotation for the cost for the pre-truss, € 42.- per running meter, and the installation as needed.

The indication of the weight per hanging point and the total overall weight (including hoists, fixations, PA, Spot lights etc.) needs to be announced. Dead weights, dynamic factors and uneven loads applied to suspension points that may result from hoisting operations shall be taken into consideration.

Please send a 3D-plan showing the heights, booth elements and all necessary measures.

These documents will be checked, and the final number of feasible hanging points and additional costs (if occur) will be reconfirmed together with the quotation.

After your reconfirmation of the quotation no further changes or additions of hanging points are possible. The invoice will be issued according to the individual project and the payment must be settled before the start of set up.

The prices include material on rental basis, construction and dismantling.

In case of changes a new structural analysis may occure.

Please note that you must bring with you the relevant connection, assembling and suspension parts, chain or motor hoist as well as obligatory additional safety belts with steel inside or steel chains to affix your banner or structure – they will not be provided! No material is available on site or can be provided by the venue.

The ACV staff will not install any external structures, trusses or provide any equipment.

The whole construction with all material used must comply with the valid Austrian law and safety regulations. The material must be checked, and a valid inspection record/plate must be shown on the structural engineer´s request.

Important: Securing with double safety belt is obligatory.

There is an on-site check by the safety department.

Your booth may not be opened if this security measure is missing.

The pre-rigging structure will be built up by the ACV before the start of the set-up on Wednesday, October 14.

Equipotential bonding conductor connection:

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Equipotential bonding is essentially an electrical connection maintaining various (exposed) conductive parts – such as trussings – at substantially the same potential. It is therefore necessary that all such parts are bonded to the electrical service earth point of the venue. For all electrical load/usage it is obligatory that the exhibitor installs this connection on all metal constructions such as trussings that are not connected to each other. This will be checked on site by the official electrician. If this is not done properly by the stand builder, the ACV technicians can exceptionally provide this bonding at cost (labour and material cost) of the exhibitor.

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Type of suspensions in the Exhibit Halls: X3 metal pipe X4 mostly steel flex ropes with shackle (5/8 inch) X5 regular points: steel flex and O-ring aggravated points need supporting truss metal pipe: – diameter: 4.80 cm – distance from ceiling: 15 cm – distance between the 2 vertical fixings: approx. 25 cm steel flex (X4) metal pipe shackle

shackle: 5/8 inch, omega form Ceiling constructions of the exhibition halls: Expo X3: suspended grid of power and lighting rails -> metal pipes mounted Expo X4: ceiling construction completely consisting of steel beams -> hanging points are mostly prepared with steel flex ropes In Expo X5: supporting truss, no electricity from the ceiling possible! Following some sample picture for the ceiling as well as the rigging points provided by the venue:

Expo X4

Further regulations for your suspension project: When a hoisting system (block-and-tackle or powered hoists) is used, an additional safety cable is mandatory and must be used. Points anchoring powered or block-and-tackle hoists to the structure must always be vertical, and must be used with slings attached to the structure and a shackle attached to the engine. The structures must be designed to resist the static and dynamic loads associated with their final design, as well as take into account their steps for set-up and break down. The main requirements for any hanging structure/element are:

It is not permitted to raise any truss grid with more than 10 manual chain hoists.

The loads transferred to the structure at any point due to lifting elements and that act on the halls cannot exceed the maximum load capacity of the point and its elements.

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The materials used must be of a high quality, in a good state, bear the CE (European Conformity) marking and have an up-to-date revision.

The truss structures and materials belonging to the exhibitors are only permitted if they have the CE (European Conformity) certification and are in excellent working condition.´

The elements hanging from the ceiling must maintain the vertical nature of the point.

It is strictly prohibited to alter any equipment installed by the official provider, including trusses, wires, shackles or rope slings.

SAFETY WIRES must be put in place for:

1. Electrical motors and Manual chain hoists Safety wires must be installed during the set-up, with the purpose of preventing the hanging structure from collapsing. Safety wires must always be used to retain the element that the motor lifts. Mandatory requirements:

Safety wires must connect the structures tied by the exhibitor to the ring, bypassing the electrical motor or hoist.

Once the two ends of the safety wires are secured, these wires must remain slack.

The diameter of these wires must be at least 6 mm and equal to or larger than the diameter of the main wires.

Their thickness must support the load associated with the wire plus 25% in order to handle any sudden stress.

The safety wires must be positioned in such a way that they are not subjected to stress in their final location.

2. For components:

All hanging equipment and components on a truss (lights, sound equipment and speakers, signs, etc.) must be secured with secondary safety wires/chains and metal flanges.

Mandatory requirements:

The securing of each unit of equipment must act independently from the secondary equipment and the steel wires must have a diameter of at least 4 mm.

The safety wires must be made of synthetic fiber in the cases where the main joining system is made of steel wires. However, they will not be used when located near lighting systems.

The nylon elements must have a minimum tensile strength of 7 kN (700 kg).

The wires and rope slings made of steel, nylon or a combination of both materials can be used to hang elements.

Cost for suspension points: please refer to the related online order form.

- The early rate will only be granted if a correct sketch with the suspension points indicated on the ceiling grid according to the rules in the Exhibitors´ Manual is received by August 21, 2020, otherwise the late rate will be charged.

- An “Aggravated Suspension Point” is charged for suspension points not positioned on the xisting ceiling grid of an exhibition hall. In this case also additional charges might occur for

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- metal tubes and other necessary material as well as labour costs for the preparation works

on the ceiling in order to enable such “Aggravated Suspension Points”. Therefore an individual project cost will be put together for the exhibitor and charged after final project approval.

- Depending on the project a statics calculation might be requested by the venue and must be supplied at the cost of the exhibitor.

Recommended Rigging Company If you plan a suspension/mounting of a truss, you are obliged to work with a professional rigging team/rigging company. If you need assistance, you may contact our recommended rigging partner company STANDOUT based in Vienna for a quotation. You need to submit in any case the suspension point order form and the project for approval to MAW. Contact: Mr. Martin Ortner Project Manager STANDOUT Expoxx Messebau GmbH, Messeplatz 1, A-1020 Wien/Vienna Tel.: +43-(0)1-72720-6611 E-mail: martin.ortner@standout.eu Scissors Lift Rental of Scissors Lift is possible at cost. Please download the pdf order form from the MAW online order forms By signing the order for the scissors lift the renter automatically agrees to the following terms and conditions: Prior to the initial use of the scissors lift, every renter must instruct the operators (e.g. contractors, employees, etc.) in the correct operation of the scissors lift. The renter of the scissors lift will be liable for injuries to third parties caused by the self-propelled work equipment, and will hold harmless and indemnify EANM/MAW/ACV/IML against any such claims. In the event of accidents or losses or damages, the renter will be liable for all damage to the work equipment as well as any losses arising from stoppages.

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Water Connection and Drainage Please note: water connection and drainage is not available in all exhibition areas – therefore limited and on request as follows:

X3 from ceiling, along columns X4 from floor cable channels X5 limited and only on request. Please note that the water connection in Expo X5 (which is not a permanent building) consists of tubes beneath the double floor. In very rare cases of very low outside temperatures the tubes may freeze and the water must be turned off. Please be aware of this fact when ordering the water connection. EANM/MAW/ACV do not take any responsibility for any costs caused in such a rare event (e.g. for reorganising dish washing or water for coffee machines); the cost for the water connection itself will be refunded. Please submit a dimensional drawing with the exact position(s) of the requested water connection(s) with your online order (use “Layout Fittings”).

MAW Exhibition Services – online portal: https://forms.media.co.at/eanm20