e-asset management in the security alarm industry

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Confidential and Proprietary 1 Part 2 of 4 Effortless e-Signing and Asset Management in the Security Alarm Industry Improving the e-Contracting Process Flow, to Drive Efficiency and Achieve a Better Customer Experience

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Confidential and Proprietary 1

Part 2 of 4

Effortless e-Signing and Asset

Management in the Security

Alarm Industry

Improving the e-Contracting Process Flow, to Drive

Efficiency and Achieve a Better Customer Experience

Confidential and Proprietary 2

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Why are we going electronic in

the security alarm industry?

The security alarm industry is comprised of

companies that sell security systems, and offer

installation, repair or monitoring services.

Confidential and Proprietary 3

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

It is:

• Needing an “authoritative copy” at any

point of the contracting process

• Streamlining the contracting process

• Integrating it into your system

• Reducing interaction with the document

Going Digital Doesn’t Just Mean

Electronic Copies of Documents

Confidential and Proprietary 4

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Perspectives

How is the e-contracting process flow

improved for the contract participants?

Confidential and Proprietary 5

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Tie into the data

Remove errors and omissions from the

process

Reduce the time one has to recontract

with the customer

Get it right the first time

e-Asset Management Perspective

Confidential and Proprietary 6

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Better overall experience

Present a high tech version of the

contract system

Present a better impression of your

business

Customer Perspective

Safer: Once info is entered into the

system for the contract, it is in a secure

system and environment

Confidential and Proprietary 7

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Don’t have to wait for the contract to

come back

Sales rep no longer driving all over town

No more personal/private information

sitting on a rep’s laptop or on paper in

their car (not on a local device)

Rep Perspective

70-80% savings going from

paper to digital processes

Easier and faster contracting

More efficient onboarding,

funding and securitization

Confidential and Proprietary 8

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Benefits

Security companies should protect and optimize their contracts,

by effectively and accurately capturing them, and ensuring they

are properly monitored, transferred and stored.

Confidential and Proprietary 9

Part 2 of 4

Ensure secure and compliant transaction processes for resale into

the secondary market

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Utilize electronically signed contracts as collateral for

capital financing

Contract and onboard from any device. This encourages

improved customer service and a smooth contracting

process

Confidential and Proprietary 10

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Expedite the funding process with transferable records

management

Leverage a solution that has been extensively vetted by

major banks operating in this market, industry advisors

and investment groups

Eliminate Mail, Fax and Storage Costs

Reduce risk of forgery and fraud

Confidential and Proprietary 11

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Legal Protections

E-Signature Documents: Are they enforceable?• How legal are these documents?

• Do they hold up in court?

Uniform Electronic Transactions Act (UETA)

Electronic Signatures in Global and National

Commerce Act (E-SIGN)

Note: State laws and regulations (e.g. Consumer Transactions, Real Estate

Transactions and Notarized Signatures may not be e-signature compatible).

Confidential and Proprietary 12

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

How Legality is Ensured

E-Signature

Best

Practices

X X

Authentication

Consent

Opt-out

Signature with

Intent

Copy Access/

Distribution

Tamper Seal

e-Asset management

Review

Confidential and Proprietary 13

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

How the

Signature is Authenticated

Frontline Verification

Additional Verification

With eOriginal,

the e-signature

process starts

continues with

authentication in

mind.

ID Verification

First and Last Name

e-Mail

Call cell for password

IP address recognition

Picture capture via device

Voice recording

SMS verify

Questions

SS last 4 digits

Previous address

Driver’s license #

AND

Confidential and Proprietary 14

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

The most common barriers to e-signing

implementation include the complex post-contract

execution processes.

Barriers

Confidential and Proprietary 15

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Apprehension of complex, after-signature processes

Of the belief that e-signing ends at the signature and has

no accommodation for post-signature requirements

Assumption of complicated contract requirements

Anxiety toward potential need to

convert back to paper in the future

Confidential and Proprietary 16

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Hesitant because of potential need for third-party access

Belief that overly strict compliance and regulatory

requirements exist

Future perceived legal risk in defending/enforcing a

contract that is digital

Confidential and Proprietary 17

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Partnership

eOriginal and WeSuite have partnered to

provide secure e-asset management services

for security contracts.

Confidential and Proprietary 18

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Partners

with…

Confidential and Proprietary 19

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Improve business

efficiency

integration is about streamlining the digital contract process.

andThe

Reduce costs Technology improves

Exceed customer

expectationsQuicker

funding

Close deals

fasterReduce human

error

Store signed contract

after the deal has

closed

Manage work

flow

Confidential and Proprietary 20

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

When Enters the Transaction

- Record

- Distribute

- Manage

- Parts/Labor

- Charge items

- RMR

- Business

Forms

- Proposals

- Contracts

- Accounting/

Import/Entry

- PurchasingLead Quote Sign Book

Confidential and Proprietary 21

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Process in Action The

Facilitated by

SmartSign Web – Certified Print Package

Contract is

generated and

ready to be

e-signed.

Customer clicks

box which will

populate with his

or her name.

Customer

confirms name

and clicks to

move forward.

Confidential and Proprietary 22

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Customer is

presented with

specific contract

document

generated

through WeSuite.

Customer can withdraw or

save and exit. The customer is

prompted to click and sign for

every required location.

Confidential and Proprietary 23

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Additional page

prompting

signature.

Documents can be

e-mailed, downloaded and

the same document can be

sent to other required parties.

Learn more about this technology partnership here.

Confidential and Proprietary 24

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Fully Compliant Management of Contracts Post-Signing

- Encryption

- Tamper Seal

- Integrity Check

- Audit Trail

- Access/Rights

- Secure Storage

- Deal Jackets

- Certified Print®

Evidentiary

Package

- Paper In® Import

- Paper Out® Export

- Working Copy -

ECM

- Securitization

- Pledging/

Collateralization

- TOLEC/Multi-Vault

Management

- Pool Creation

- eCustodian

Services

- Participant invitation

- Participant Authentication

- Disclosure and Consent

- Capture Electronic

Signatures

- Workforce Management

- Template Server

- Forms/Data Capture

- Mobile, Tablet and Remote

Signing Sessions

Document & Content Management Systems

Transaction & 3rd Party Participants

Forms, Data,

Executable

Documents

Confidential and Proprietary 25

Part 2 of 4

Case Study

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

ExampleA top security company has transformed its customer

experiences and sales processes with eOriginal’s

SmartSign® eSignature and eAsset® Management

solutions.

Confidential and Proprietary 26

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

NorthStar Alarm Services:

• Authorized dealer of Honeywell Security Products

• Provides advanced user-friendly home security systems

• Founded in 2000

• NorthStar continues to grow and protect residents in more

than 20 states across the U.S.

Problem:

• Needed support for both remote and inside sales teams for

multiple lines of business.

• Needed a more efficient process for customer agreements

or financial documents needing multiple signatures.

• Traditional means of shipping documents often

returned them with missing or incomplete information.

Confidential and Proprietary 27

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Solution:

• eOriginal’s electronic signature and transaction

management solutions

• Electronic delivery and signature capture

capabilities

• Cuts processing times by completing all sales and

financial paperwork electronically

Confidential and Proprietary 28

Part 2 of 4

Why Go Digital

in Security?

Benefits of e-Signing

Barriers to Adopting

e-Signing

Success Story

Technology Partnerships

Example

Results:

• Improved ability to send addendums and contracts quickly and

efficiently.

• Reduced printing fees with new capacity to “Go Paperless” with

eOriginal.

• Dramatically decreased errors and processing times.

• Cut shipping and mail costs with faster electronic processing

capabilities.

• Human Resources department has incorporated electronic

signatures for hiring process as well.

• Facilitated and enhanced overall recruiting process with

summer sales representatives and technicians.

Read the complete case study here.

Confidential and Proprietary 29

eOriginal, Inc., founded in 1996, is the

standard for eAsset® Management services

for any business that needs the ability to verify

secure, legally compliant and enforceable

electronic asset documentation.

For more information about us, please visit:

Call us at 410.625.5171www.eoriginal.com [email protected]