dsci300 project presentation
DESCRIPTION
By Carl Graves and Nevan PhillipsTRANSCRIPT
Business and Information System Description
Neil Phillips Cars & Trucks
By: Carl Graves and Nevan Phillips
GoalsBest possible buying experience for its
customer at affordable prices through both cash and finance deals
Maintain high quality employees that know the local demographic and are able to communicate efficiently across languages
Gain strong profits through outstanding customer service and satisfaction
Sections of the Business• Buying
– Vehicles are acquired from local wholesale auctions, by one to two people
• Preparation– Includes transportation, repairs, painting, and
storage• Retail
– Purchasing process, and payment center for customers who finance
– The company takes care of its own financing
Vehicle SelectionNew models every weekNo guarantee of vehicle selectionNo special requests for vehicleNo warranties, although the company does
work with customers if there is a problem, to maintain the highest level of satisfaction possible
Information System• Tracker information system which was
developed by Manheim was purchased off the shelf and then tailored to the business by a consultant
• No previous IT systems• Not tied to other IT systems• Employees just know the front-end aspects of
Tracker and can do very little if a technical problem arises
What Tracker Does• Compiles customer information such as:
name, address, phone number, license number, insurance, and references
• Applies information to the proper forms such as titles, bill of sales, and financing contracts and prints them out
• Holds customer information for repeat purchases
• Handles financing needs which includes: taking payments, and alerting the business of late-paying customers
Tracker’s WeaknessesCannot automatically print out late-letters to
send to customer who are behind on their payments
Makes it difficult to apply certain discounts or increases to the account as necessary
Event Matrix
Analysis of the Data SetsNeil Phillips Cars & TrucksSales Data for August and
September
Variables1. Sold date2. Stock number3. Year of the vehicle4. Vehicle make5. Model6. VIN7. Vehicle mileage8. Where the vehicle was purchased from9. Date of purchase10. Who the vehicle was sold to11. Purchase price12. Sold Price
The two monthly data sets were combined and analyzed in Excel.
Total Sold: $434,407.38 Number Vehicles Sold: 122Average Sold Price: $3,560.72 Total Cost: $226,720 Average Cost: $1,858.36 Average Mark Up: $1,702.36 Average Mileage (excluding miles exempt): 124,654 Total Markup: $207,687.38
MarkupFord, GMC, Chevy, Dodge, Nissan,
Oldsmobile, Plymouth, and Buick all have an average markup that is higher than the overall average markup.
Buick has the highest average markup at $2,266.67
However, when examining a brand’s total markup earnings as a percentage of all markup earned in the two months, Ford (28.34%) and Chevy (27.96%) made the most.
The Power of DomesticFord makes up 27.87% of the company’s sold
vehiclesChevy is 24.59% and Jeep is 9.02%Ford consistently has the highest percentage
of total sales, cost, and markup compared to all other brands.
Ford = 29.29% of sales revenueChevy = 26.90% of sales revenueJeep = 8.67% of sales revenue