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Build a Better Disaster RecoveryPlan to Improve RTO & RPO 

Lubomyr SalamakhaSales Engineer 

[email protected]

May 14th ,2013

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© 2012 NetIQ Corporation. All rights reserved.2

Agenda 

• Who is NetIQ

• Why Downtime Matters

• What is Workload Protection

• Understanding Disaster Recovery

• NetIQ Disaster Recovery Solutions

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Who is NetIQ?

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© 2012 NetIQ Corporation. All rights reserved.4

Terminal Emulation

Legacy Modernization

Managed File Transfer 

Enterprise FraudManagement

Collaboration

File and NetworkingServices

Endpoint Management

Identity, Security andComplianceManagement

IT OperationsManagement

Enterprise LinuxServers

Software Appliances

Linux Desktops

Attachmate Group, Inc.

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© 2012 NetIQ Corporation. All rights reserved.5

Scale to Deliver  – A Culture to Care

Established software vendor that has the scaleto execute our strategy and the focus

to deliver on customer’s expectations 

1600

600

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© 2012 NetIQ Corporation. All rights reserved.6

SCALE TO DELIVER, A CULTURE TO CARE.

SCALE

1,800DISASTER RECOVERY CUSTOMERSPlateSpin Forge and PlateSpin Protect

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Downtime Matters!

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Why Downtime Matters - UPDATE 

Total economic damage from disaster in 2009*

Economic impact felt in the U.S.

from disasters in 2009*

*September 2, 2010 , Business Continuity and Disaster Recovery are top IT Priorities

for 2010 and 2011 - Forrester 

$10.8 Billion

$41.3 Billion

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Becoming a Priority

• Better able to identify and quantify risk

• Better understanding of economic impact

• Less tolerance for downtime and data loss

*Jan. 25, 2010  – The State of Enterprise IT: 2009 to 2010 - Forrester 

of enterprises have indicated thatimproving disaster recovery capabilitiesis a high priority*

78%

Critical Priority 30% - High Priority 48%

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What is Workload Protection?

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What is Workload Protection?

Workload protection means:

1. Back ing up  entire server workloads 

(the contents of a server, including

the operating system, applications and data),

2. Recover ing  them to virtual machines

during an outage, and

3. Restor ing  them to their original production

locations after the outage.

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Define Your Objectives

• Time between declaration and serviceavailability

• Time to restore services to useable state

Recovery TimeObjective

(RTO)

• Data in system lost at disaster time

•  Amount of data entered since last backup

Recovery PointObjective

(RPO) 

• Time required to test recovery plans

• Resources used for testingTest Time

Objective (TTO) 

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Key Disaster Recovery Concepts:Downtime and Availability

Availability MaximumAllowable

Downtime

per Year 

MaximumAllowable

Downtime

per Month

Cost Products TypicalRPO/RTO

90% (“one nine”) 36.5 days 72 hours

95% 18.25 days 36 hours 12-24 hours

99% (“two nines”) 3.65 days 7.2 hours

99.5% 1.83 days 3.6 hours 15 minutes to

4 hours

99.9% (“three nines”) 8.76 hours 43.2 minutes

99.99% (“four nines”) 52.56 minutes 4.32 minutes

99.999% (“five nines”) 5.26 minutes 25.9 seconds

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Understanding Disaster Recovery

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Backup Your Data

• Focus is on protecting data

 – Tape backup

 – Imaging

Poor performance – Slow RTO, RPO (days)

• Hidden costs

 – How do we get the data back

in to a useable state?

 – How long to rebuild server?

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Double Infrastructure

• Focus is on protectingapplication

 – Clustering

 – Like-for-like infrastructure

• Performance,

but at what price?

 – Near-zero RTO, RPO

• High cost – Duplicate infrastructure

 – Management complexity

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© 2012 NetIQ Corporation. All rights reserved.17

Bridging the Gap

• Fast RTO and RPO

• Duplicate resources• Costly and complex

• Slow RTO and RPO 

• Over commitment of recovery resources

Duplication Backup

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© 2012 NetIQ Corporation. All rights reserved.18

Disaster Recovery Performance Needs

87% of the enterprises surveyed have RTO for their mission-criticalapplications/services as four hours or less

RTOs of Mission-Critical Applications (n=93)

Source: Gartner (August 2011) 

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Disaster Recovery Solutions

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© 2012 NetIQ Corporation. All rights reserved.20

Consolidated Recovery

Solution

• Replicate workload into

an offline virtual machine

• One-click failover 

• One-click test restore 

• Flexible failback

Virtual production servers

Virtual recovery hosts

Physical production servers

Physical production servers

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© 2012 NetIQ Corporation. All rights reserved.21

PlateSpin ®  Disaster Recovery

• Solutions that replicate whole workloads into local or remote virtual environment (over WAN)

• Can replicate changes on hourly, daily or weekly basis

• Testing recovery plans provides peace of mind

• Can restore business operations in minutes

• Leverages existing investments in virtualization

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© 2012 NetIQ Corporation. All rights reserved.22

PlateSpin ®  Protect

Backup tovirtual machines

Incrementalreplication

Whole-workload protection for all server workloads.

Easy to testOne-click

failover 

Physicalservers

Virtualhosts

Bladeservers Workload decoupled

from hardware

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© 2012 NetIQ Corporation. All rights reserved.23

PlateSpin Forge ® 

Protects up to 25 workloads

PlateSpin Forge includes:

• Storage • Replication software • Hypervisor  

Plug-in and protect solution for :• Medium enterprises • Branch use for large enterprises

World’s first disaster recovery hardware appliance with virtualization

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The (Very) Real Benefits of Virtual Disaster Recovery

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© 2012 NetIQ Corporation. All rights reserved.25

Secondary EnvironmentProduction Server 

Step 1:Replicate servers

(physical or virtual)

into a secondaryvirtual environment

Step 2:IT admin tests workloads

in new environment

to ensure they run

as expected

Step 3:Production server goes down,

power up virtual machines in

secondary environment

in minutes

Production Server 

Production Server 

Secondary Environment

Secondary Environment

Users

Users

How PlateSpin Protect WorksConsolidate Recovery

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© 2012 NetIQ Corporation. All rights reserved.26

Step 1:Failback the workload

Step 2:Test the workload inproduction, while usersare still connected tothe failed-over workload

Step 3:Perform incremental failbackto sync changes and switchusers over to theproduction workload

Failback, Test and Cut Over 

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© 2012 NetIQ Corporation. All rights reserved.27

Failback Flexibility

• Failback can be used to restore workloads to:  – The same or different physical hardware

 – A virtual environment

Physical Server - IBM

Physical Server - Dell

OR

Virtual Host: ESX, Hyper-V, Xen

OR

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© 2012 NetIQ Corporation. All rights reserved.28

Thank You!

Lubomyr Salamakha

Solution Engineer 

[email protected] 

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© 2012 NetIQ Corporation. All rights reserved.29

+1 713.548.1700 (Worldwide)888.323.6768 (Toll-free)[email protected] NetIQ.com 

Worldwide Headquarters1233 West Loop SouthSuite 810Houston, TX 77027 USA

http://community.netiq.com 

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This document could include technical inaccuracies or typographical errors. Changes are

periodically made to the information herein. These changes may be incorporated in new

editions of this document. NetIQ Corporation may make improvements in or changes to the

software described in this document at any time.

Copyright © 2012 NetIQ Corporation. All rights reserved.

 ActiveAudit, ActiveView, Aegis, AppManager, Change Administrator, Change Guardian, Compliance Suite, the

cube logo design, Directory and Resource Administrator, Directory Security Administrator, Domain Migration

 Administrator, Exchange Administrator, File Security Administrator, Group Policy Administrator, Group Policy

Guardian, Group Policy Suite, IntelliPolicy, Knowledge Scripts, NetConnect, NetIQ, the NetIQ logo, PSAudit,

PSDetect, PSPasswordManager, PSSecure, Secure Configuration Manager, Security Administration Suite,Security Manager, Server Consolidator, VigilEnt, and Vivinet are trademarks or registered trademarks of NetIQ

Corporation or its subsidiaries in the United States and other countries.