driving incremental value for your srm solution
DESCRIPTION
Driving Incremental Value for your SRM Solution by HUBWOO Presented at the SAP Procurement & Logistics Day 2012.TRANSCRIPT
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Headline goes here if needed
Copyright ©2012 Hubwoo, All rights reserved.
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August 30, 2012
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Agenda
• Hubwoo Cloud Procurement
• Real-World Success Stories – SRM in the Cloud
• Driving Incremental Value to your SRM
Copyright ©2012 Hubwoo, All rights reserved.
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115 large enterprise customers
Buyers located in over 70 countries
14 languages supported
24x7 buyer & supplier support
280 employees
Many-to-Many Hub of 200,000+ businesses
Two-sided business model
Commerce value > € 15 Billion / year
90 Million catalog items
300,000 users connected daily
Hubwoo is…
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The B2B Network Company
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What Does Hubwoo Do?
Source Smarter
Buy Smarter
Pay Smarter
Market Smarter
Sell Smarter
Invoice Smarter
We Help Buyers We Help Sellers
Through
• Collaboration • Best in Class Processes • Usability • Business Services Framework
Copyright ©2012 Hubwoo, All rights reserved.
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Agenda
• Hubwoo, Connecting Companies™
• Real-World Success Stories – SRM in the Cloud
• Driving Incremental Value to your SRM
Copyright ©2012 Hubwoo, All rights reserved.
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RBC at a Glance
Royal Bank of Canada (RY on TSX and NYSE) and its subsidiaries
operate under the master brand name RBC.
• Canada’s largest bank as measured by assets and market capitalization, and among the largest banks in the world, based on market capitalization.
• One of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management services, insurance, corporate and investment banking and transaction processing services on a global basis.
• Employ approximately 79,000 full-time and part-time employees who serve close to 18 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 56 other countries.
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Key Challenges over the years
Business perspective: • Difficulty to deploy new categories of spend quickly
• Customizations open the door for more customizations
• Expensive infrastructure to maintain over the years
• Annual maintenance and development budgets difficult to forecast
Technical perspective: • Technical expertise difficult to retain and attract
• Software upgrades are tedious due to customization
• Tremendous work effort on testing required
• Lengthy time to market for new or enhanced functionalities
• Technology upgrades (Servers, network) forcing more due diligence
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Review of Alternatives
Needed to upgrade to the latest software release. Decided to review alternatives – Many customizations were not configurable on the latest software release
Reviewed possible solutions with different suppliers – Keeping the infrastructure behind the firewall
– Keeping the infrastructure behind the firewall but managed by a third party
– Hosting externally as a single implementation
– Hosting externally as a single implementation but managed by a third party
– Hosting externally on a multi tenant infrastructure
Reviewed all options looking at overall TCO, risks, business resumption, end user and supplier impact
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Strategy selected
Concluded on the Multi-Tenant environment with Hubwoo Hubwoo maintains the infrastructure, performs regular maintenance and software
release updates
Hubwoo is responsible for keeping and attracting knowledgeable technical employees
The predictable cost model for the infrastructure and Hubwoo services met their requirements
We only need to maintain the technical integration back to our SAP ERP
Single sign-on, IP level security and our on site security review met the level of risk we were comfortable with
Decided to upgrade Procure-to-Pay infrastructure to a Source-to- Pay Infrastructure which includes: SAP SRM – Online purchasing and Electronic Invoicing delivered On-Demand
SAP Sourcing & CLM – Projects, eRFx, eAuctions, Contract Authoring, Contract Compliance delivered On-Demand
Hubwoo Supplier Portal
Hubwoo’s application added functionality like Catalogue Management etc…
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“The Plateau Effect”
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Hubwoo
Others
Spe
nd
En
able
d
Supplier paid model only High supplier transaction costs Insufficient SAP system integration
Inherent SAP Integration
Managed supplier on-
boarding, enablement, and support
Active catalog management and
centralization
Private marketplace to
eliminate supplier on-
boarding obstacles
Master data synchronization
Conditional logic to improve invoice matching accuracy
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Other Examples - Large Global CPG Company
Cloud Solutions SRM, - powered by SAP® software
The Business Network
- Catalog Content Management
- Invoice Management
Implementation - Go-Live: November, 2009
- Global Design, Phased Rollout Starting in US
- Integration to 4 backend systems
- Global supplier program
- 60,000 Suppliers to adopt in initial phase
- Change Management Campaign Globally
Metrics first 6 months:
- Global roll-out completed in NA (all sites) and
International
- 10,000 users
- 10,000+ transacting suppliers
- 14,000+ suppliers enabled globally
- 130,000 non-PO invoice suppliers
- 10,000 purchase orders / month
- 300 catalogs, 1M SKUs
- $100M in spend per month
- Global spend $566M
$11B Revenues
33,000 employees
Industry: Food & Beverage
HQ: Illinois (US)
Operations in more than 40 countries, selling products in over
180 nations worldwide, this CPG company has one of the
world’s best-loved and leading portfolios with its innovative and
trusted food and beverage brands.
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Leveraging Procurement with SRM in the Cloud 13
Copyright ©2012 Hubwoo, All rights reserved.
Outcomes of using Hubwoo P2P, SRM in the Cloud & the Business Network, in the Cloud
What could this mean for you?
Real life example: Multinational Manufacturing Company
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Spend Visibility
THEN
• 35 Catalogs - 80K Skus - $30M
• Inconsistent pricing - <10% of items selected from catalogs
• Broad category classifications
• Little to no data capture of mfr name, mfr number, and UNSPSC code.
– Review of supplier invoices
– Plant surveys
• Spend analysis by vendor, plant, description
NOW 100 Catalogs – 1M Skus – $200M Consistent pricing - 81% of items
selected from catalogs Specific classifications - UNSPSC Data capture of mfr name, mfr
number, UNSPSC code, SAP material number, etc
Spend analysis by – Vendor/business unit/plant – Category – Product – Average order size
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Maverick Spend
NOW More catalogs/skus – greater
visibility of products and pricing One system - easy ordering process 19% of orders reviewed by buyers
(FFEs) Adequate reporting to capture lost
savings and drive compliance
THEN
Less visibility of preferred suppliers, products, and pricing
Three systems for ordering
90% of orders reviewed by buyers
Inadequate reporting to capture lost savings
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Resources/Administrative
THEN 200 suppliers on board in 2 years Manual invoice posting by 6
people 3 people reviewing ~300
requisitions per day Countless hours collecting and
manipulating data for sourcing
NOW • 950 suppliers on board in 10
months • Electronic invoicing – reallocated
staff (3 people in 4 months) • Review of ~30 FFEs per day; more
time for sourcing • Spend analysis reports containing
data required for setting strategies and sourcing
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Value of Cloud SRM
• Quick implementation
• Ongoing support and application upgrades/enhancements
• Spend visibility to drive savings through vendor consolidation, standardization, and sourcing
• Frees up internal resources for other value-added activities
• Better compliance and controls through catalogs and easy-to-order application
• Improved business processes through best practices
• Faster on-boarding of suppliers and order automation
• Electronic invoicing
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Agenda
• Hubwoo, Connecting Companies™
• Real-World Success Stories – SRM in the Cloud
• Driving Incremental Value to your SRM
Copyright ©2012 Hubwoo, All rights reserved.
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The Business Network Effect
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Connect Once — Connect All
Rapid Supplier On-Boarding
Transaction Automation
Catalog & Search
Master Data Exchange
High Transparency
20 The Business Network - Catalog & Search
Additional Spend Categories and Wider Adoption
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Catalog Manager Collaboration solution to support the
content authoring workflow between suppliers and buyers
Validation of content against customer specific rules
Only approved supplier catalog items will show up in Catalog Search
• Search One user interface for all supplier catalogs
supporting cross-supplier shopping carts Provide all item information required for
simple and fast order process of goods and services
Quick Quote Provide controlled quick quote capability to
end-users to avoid free-form request Request can be send to several approved
suppliers to check for the best offer
Catalog & Search
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Holistic Invoice Management
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1. 100% Electronic Invoice Presentment
Integration to suppliers’ systems Portal: PO Flip, GR Flip, Invoice Entry Paper Invoice Processing Service / Mass
Invoice Upload
2. Invoice Validation “Pre-matching” based on buyer’s
business rules Validation to country-specific legal
requirements Advanced and qualified digital signatures
3. Invoice Matching & Reconciliation
Hubwoo on-demand matching
capabilities PCard Reconciliation based on Bank Card
Feeds ERP: Invoice pass-through to Accounts
Payable via eConnect integration
Strategy & Project Management
Implementation Supplier Enablement Integration Services Buyer & Supplier
Support
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New: Invoice & Payment Status
Business Purpose: Eliminate invoice & payment status inquiries to accounts payable dept.
• Provide invoice status information from buyer’s ERP(s) for ALL suppliers on The Business Network, independent of the various delivery and receive services (Hubwoo, Fax, Paper, entered into ERP, etc.)
• Pulls status info directly from customer ERP
• Hubwoo performs all supplier on-boarding to the Business Network
• Customer sends letter to suppliers that within 30 days it will no longer accept phone inquiries for invoice status and payment status.
• Linked Features: Alerts, Dispute Management, PDF upload
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Vision: Beyond Simple Procure-to-Pay
A Business Services Framework for Incremental Value
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+ Supply Chain optimization for direct materials
+ Supplier Risk Management
+ Big Data analytics tools for community buying,
benchmarking, global economy forecasts
+ Mobility to provide access for millions and enable
services
+ SMB access to expand the ecosystem
Today’s P2P Baseline
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PO / PO Change PO Response Advanced Ship Notice Goods Receipt Notice Service Entry Service Entry Response Invoice Invoice Response Credit Advice Payment Remittance Advice Master Data
RFx’s / Network Tendering Qualifications Scorecards Ratings Diversity Information Supply Risk Information Supplier Discovery Publish public tenders Add supplier to RFx Contract Collaboration Advertising Marketing Packages
VMI Forecast Collaboration Kanban Planning Schedules Payables Auctions Trade Financing Financial Risk Information Dynamic Discounting Commodity Price Trends Real Time credit scoring Factoring ….
Today 2012 2013
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Questions?
Copyright ©2012 Hubwoo, All rights reserved.
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Headline goes here if needed
Copyright ©2012 Hubwoo, All rights reserved.
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Contact Info: Tracy Cunningham Sales Director, UKIB [email protected] +44 (7776) 094 704
www.hubwoo.com [email protected]