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Writing for Real PeopleWriting for Real People((notnot your professors)your professors)
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IntroductionIntroduction
Are you ready to write?Overall structureParagraph level tipsSentence level tipsFinal Polish
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Are You Ready to Write?Are You Ready to Write?
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Elements of A FindingElements of A Finding
Old Reliable for Any Kind of Report:Criteria – What should be?
Condition – What is actually occurring?
Cause – What is the reason for the difference between the criteria and the condition?
Significance – Why do we care that the condition does not match the criteria?
Conclusion – What should be done to address the difference between the criteria and the condition?
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Is Your Story Complete? Is Your Story Complete?
Organize your thoughts:What issue or problem are you trying to fix?
Why is the issue or problem important?
What action do we want taken in response?
How will your recommendations fix the highlighted problem?
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Overall Structure:Overall Structure:Make it easy for your readersMake it easy for your readers
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Use a Deductive PresentationUse a Deductive Presentation
Conclusion first, followed by supporting points
The dog bit the man• Three witnesses saw the attack • Man’s bite mark matched dog’s teeth• Dog had bad rep
This is the opposite of most academic work
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Give Your Reader A Map Give Your Reader A Map
Write for busy readers
Provide features that make it easy for busy readers to quickly grasp the report’s major messages
The headings’ order should parallel the points in the introduction
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Choose A LogicalChoose A LogicalFlow of InformationFlow of Information
This is a matter of judgmentPossible ways of ordering information include• By significance
• Chronologically
Write major points on post-it notes, then organize• The team can help decide which order is best
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Keep the Report Focused Keep the Report Focused
If your ideas fall into two or more disparate categories, consider splitting them into multiple reports
• Raises the visibility of the parts
• Faster to write than working hard to force two unlike pieces together
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Provide a ReportProvide a ReportIntroductionIntroduction
Provide an introduction summarizing the message and providing a guide to what follows
Example“Mary’s dog bit the man. Three facts support this conclusion. First, three of her neighbors witnessed the incident. Second, the bite mark on the man matches her dog’s mouth. Third, her dog has a history of biting.”
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Keep the Background ShortKeep the Background Short
Does some of the background information belong in the finding or questions and answers section?
• Busy readers may skip the background section completely
Would some material be better placed in an appendix? (Such as methodology?)
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If in Question and Answer Format, theIf in Question and Answer Format, theAnswer Should Directly Follow the QuestionAnswer Should Directly Follow the Question
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This: Not This:Did Mary’s dog bite the man?
Did Mary’s dog bite the man?
Yes, Mary’s dog bit the man. Dog bites can pose serious heath risks including infection and disease.
Dog bites can pose serious health problems including infection and disease. Mary’s dog bit the man.
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Paragraph Level:Paragraph Level:Set up your flowSet up your flow
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Paragraph LevelParagraph Level
The topic sentence rules the paragraph
It presents the subject and controlling idea
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Paragraph LevelParagraph Level
Tip 1:
Ensure that the first sentence is indeed the topic sentence.
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Paragraph LevelParagraph Level
Tip 2:
Ensure that the rest of the sentences support or explain the first.
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Paragraph LevelParagraph Level
Are related thoughts together?
• Code the different topics/subjects in the report
• Sentences with the same code should be put in the same paragraph
• Sentences that essentially repeat the same information should be deleted
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ExampleExample--Sentence CodingSentence Coding
Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points out that it is a large dog, with canine teeth 2 inches long. (2)
The forensic report showed that the length of the dog’s canine teeth, 2 inches, matched the puncture wounds on the man’s arm. (2)
Mrs. Smith also saw Mary’s dog bite the man. (1) She says that Mary has been warned about keeping the dog muzzled. (3)
Mrs. Reed saw Mary’s dog bite the man. She reported …(1)
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ExampleExample--Reordering IdeasReordering Ideas
Three witnesses saw Mary’s dog bite the man, Mrs. Jones, Mrs. Smith, and Mrs. Reed. They reported…(1)
The mouth of Mary’s dog matches the bite wound. The forensic report showed that the puncture wounds in the man’s hands were two inches long. This matches the dog’s 2-inch canine teeth. (2)
Mary’s dog has a history of biting people. Mary has been warned that she will have to pay a fine if she does not keep the dog muzzled. (3)
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Paragraph LevelParagraph Level
Tip 3:
If extra actors join the paragraph, introduce them in relation to the main subject.
The dog, bred by Tom Cruise, rather than
Tom Cruise bred the dog…21
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Paragraph LevelParagraph Level
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Tip 4:
Use transitions among sentences to help flow.
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Paragraph LevelParagraph Level
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Tip 5:
Make sure who or what pronouns refer to is clear.
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ExampleExample--Fuzzy PronounsFuzzy Pronouns
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National research has shown that community-based alternatives to residential placement can effectively address these risk factors. They have led to several hypotheses.
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Paragraph LevelParagraph Level
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Tip 6:
Be consistent in your references.
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ExampleExample--Inconsistent LabelsInconsistent Labels
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The Criminal Justice Training Commission oversees training for all certified law enforcement officers. The commission determines the hours and type of training each cop must complete. Many traineesbecome correctional officers in prison; these guards have a hard job. Low pay drives many officers to change jobs.
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Paragraph LevelParagraph Level
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Tip 8:
Lend the reader a hand.
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Example Example –– Reader AssistanceReader Assistance
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Overly-long paragraphs appear daunting• Break them up
Use organizers such as bullets, tables, or charts for detailed informationBe sure exhibits have message titles
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Group Exercise 1Group Exercise 1
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Sentence Level:Sentence Level:Time for fineTime for fine--tuningtuning
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Sentence LevelSentence Level
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While a small unit of thought, a lot goes on here.
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Sentence LevelSentence Level
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Tip 1:
Check the subject/verb agreement.
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Group Exercise 2Group Exercise 2
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Sentence LevelSentence Level
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Tip 2:
Voice: Sometimes, but rarely, passive is needed.
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ExampleExample--Passive VoicePassive Voice
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In Fiscal Year 2005-06, 33,464 offenders were released from prison.
The decision to retain the inmates was made in 2004.
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Sentence LevelSentence Level
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Tip 3: Use care with words!
• Accuracy• Tone• Jargon• Robust but not superlative
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Sentence LevelSentence Level
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Tip 4:
Don’t use a $50 word when a 5 cent word will do.
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Example: Brevity = ClarityExample: Brevity = Clarity
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due to the fact that sincefor the purpose of tohas the capability canin the near future soon
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Sentence LevelSentence Level
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Tip 5:
Curb your phrases and clauses.
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ExampleExample--Tell What Not HowTell What Not How
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Mary’s dog bit the man.
vs.
After interviews, dental analysis, and a review of police files, we reached the conclusion that the man had been bitten by Mary’s dog.
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Consolidating the monitoring staffs would strengthen the internal monitoring system.
vs.The consolidation of the monitoring staffs into a single monitoring unit would facilitate the strengthening of the internal monitoring system.
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ExampleExample--Cut Excess PhrasesCut Excess Phrases
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The students at community colleges that do not pass competency tests must take college preparatory classes.
You can call your mother in London and tell her about George taking you out to dinner for just sixty cents.
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ExampleExample--Check the ModifiersCheck the Modifiers
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Sentence LevelSentence Level
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Finally, Tip #7:
W.O.F.A.
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Final PolishingFinal Polishing
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Is the Report Too Long?Is the Report Too Long?
Does it contain extraneous information?
• “The dog’s name is Fido”
Is it too detailed?
• “The dog’s canine teeth were 2.543 inches apart”
Is it unnecessarily repetitive?
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Is the Report Too Short?Is the Report Too Short?
Is it missing• Points that are essential to understanding the
message?• Sufficient explanation of critical information?• Examples or data needed to make it convincing
What if we reported only Mary’s dog’s history of biting?What if we didn’t mention a previous warning Mary received about muzzling the dog?
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Is the Tone Appropriate?Is the Tone Appropriate?
Is it overly harsh given the circumstances?Is it overly lenient?How is it likely to be received by key stakeholders?• If they will like your major finding, make that your
headline• If they will dislike your major finding, perhaps
putting the criteria first will help soften the message
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QuestionsQuestions& Comments& Comments