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Sirsi Midwest Users’ GroupAnnual Pre-Conference
July 24, 2008
Christa BurnsOCLC Member Services Coordinator
NEBASE
WorldCat Local:Global Network,
Local Results
WorldCat Local:Global Network,
Local Results
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Session OverviewSession Overview
What are users’ information-seeking perceptions, behaviors, and expectations?
What changes is OCLC making in response?
•Open WorldCat
•WorldCat.org
•WorldCat Local
How will they affect users?
What will the changes mean for libraries?
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BackgroundBackground
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The goodThe good
What students value:
•Authoritative content
•Research assistance
•The library as place
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Realities of Information DiscoveryRealities of Information Discovery
93% — Agree Google provides
worthwhile information
From OCLC’s Perceptions of Libraries
and Information Resources report:
85% — agree Yahoo provides worthwhile information
78% — agree library Web sites provide worthwhile information
69% — feel libraries and search engines provide the same level of trustworthiness
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From OCLC: Perceptions of Libraries and Information Resources (2005)
84%
Search Engines
2%
Library Portals
The Real Issue
Where do you typically begin your search for information on a particular topic?
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User Expectations in a Web WorldUser Expectations in a Web World
•Simplicity and ease of use
•Self-service
•Immediate gratification
•Rich interactivity
•User participation, contribution, collaboration
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OCLC’s VisionOCLC’s Vision
•Deliver library resources and services at point of need
•In a manner that users want and understand
•Promotes world’s largest library cooperative
•Encourage users to participate in network and community of libraries
•Local, group and global reach
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WorldCat Discovery OptionsWorldCat Discovery Options
•Open WorldCat
•WorldCat.org
•WorldCat Local
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Open WorldCatOpen WorldCat
• Integrates WorldCat content into popular search engines (Google, Yahoo! Search, etc.) and bookseller sites
• WorldCat records display in search results along with other Web resources
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WorldCat.org Web siteWorldCat.org Web site
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Downloadable WorldCat search boxDownloadable WorldCat search box
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WorldCat.org numbers –Good news for librariesWorldCat.org numbers –Good news for libraries
Each month:
•Over 2.5 million unique users
•13 million page views
•7 million full record views
•750,000 clicks through to library services (OPAC, ILL, OpenURL, etc.)
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WorldCat Local: What Problem Are We Solving?WorldCat Local: What Problem Are We Solving?
“For the past 10 years online searching has become simpler and more effective everywhere, except library catalogs.”
University of California System Report 2005
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The user view of WorldCat LocalThe user view of WorldCat Local
Without WorldCat Local, you need to search (at least):• The local catalog• A group catalog
• Databases
• WorldCat.org
With WorldCat Local…one simple search box.
Discovery
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•Library-branded version of WorldCat.org
•Serves as a library’s discovery & delivery service
•Delivers access to WorldCat with metadata representing all of the library’s physical & electronic collections
• Interoperates with existing local system
• Integrated library system•Consortia borrowing system•Resource-sharing system•Link resolver
WorldCat Local
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Configurable FeaturesConfigurable Features
•Library branding - Interface and search box
•Relevancy ranking elevates local holdings in search results – can include consortium/group members
•Interoperability with ILS, resource sharing services, and OpenURL resolver
•Metadata for local collections included in search
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Discovery: Single Point of AccessDiscovery: Single Point of Access
Digitized collections
OCLC Content
Electronicjournals
Special collections
eBook collections
Physical collections
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Integration with local delivery environmentIntegration with local delivery environmentCirculation: request/place hold via…
• Local system
• Intra-consortial borrowing system
Interlibrary loan
• Interoperability with WorldCat Resource Sharing, OCLC ILLiad, VDX
Online full text
• Direct access to FirstSearch, Electronic Collections Online, NetLibrary
• Linking to OpenURL resolver
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Interoperability with ILS’Interoperability with ILS’
Innovative Interfaces
• Millennium
• INN-Reach
Ex Libris
• Voyager
• Voyager Universal Borrowing
• Aleph
Sirsi Dynix
• Horizon
• Unicorn
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Custom search boxCustom search box
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Branded version of WorldCat.orgBranded version of WorldCat.org
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Holdings: local, group, globalHoldings: local, group, global
1. University of Washington
2. Summit
3. WorldCat
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Library ownership and availabilityLibrary ownership and availability
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Social features on worldcat.org (just a few)Social features on worldcat.org (just a few)
Worldcat.org lists
Google Gadgets
Facebook widget
Citations
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Lists with
RSS and cover art
Recent enhancementsRecent enhancements
Improved facets
CONTENTdm thumbnails in results
Reviews
and ratings
Spell check
(Did you mean?)
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Recent enhancementsRecent enhancements
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Demonstration
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WorldCat Local pilot and releaseWorldCat Local pilot and release
Pilot and early participants
• University of Washington
• State of Illinois
• The Ohio State University
• University of California Libraries
Purchased sites
• State Library of Ohio
• University of Delaware
• University of Texas at Austin
• Cornell
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University of WashingtonUniversity of Washington
•Released April 2007
•Usability testing findings included:
•Request feature was not as visible as anticipated
•Users had difficulty reaching electronic resources
•Users not clear on when to use Interlibrary Loan
•Response to Usability testing
•Redesigned detailed record
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Detailed record – before usabilityDetailed record – before usability
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Detailed record – after usabilityDetailed record – after usability
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“The new search catalog, WorldCat is AMAZING compared to the old UW library search…Bravo!”
What people are saying…What people are saying…
Bill Jordan, University of Washington
WorldCat Local provides a syndication platform so that we can meet users at their point of need. We have to complete the discovery-to-delivery chain no matter where the user starts out.
University of Washington library user
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Success at University of WashingtonSuccess at University of WashingtonWorldCat Local’s impact on fulfillment:
• 70% increase July to December 2006/2007 in borrowing within consortium
• 80% increase over 2006 in October and November
• 100% increase in ILL requests July to December 2006/2007
• September 2007: 122% increase
• October 2007: 150% increase
• November 2007: 171% increase
• December 2007: 118% increase
• Article citations from WorldCat Local now account for more hits on UW’s OpenURL resolver than any source except for Web of Science.
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Success at Ohio State UniversitySuccess at Ohio State University
WorldCat Local’s impact on borrowing and resource sharing:
•+25% borrowing within consortium since pilot start
•+107% ILL requests since pilot start
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Lincoln Trail Libraries SystemLincoln Trail Libraries System
• Released October 2007
• Includes:
• Central High School Media Center
• http://centralmc.worldcat.org
• Mattoon Public Library
• http://mattoonlibrary.worldcat.org
• Hoopeston Public Library
• http://hoopestonpubliclibrary.worldcat.org
• Lincoln Trail Libraries System
• http://lincolntrail.worldcat.org
Freakin Awesome!
High School Student
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WorldCat Local: coming soon!WorldCat Local: coming soon!
better representation of and access to digital content
Plus:
• local holdings records
• more social features
• reviews, ratings
• RSS feeds, alerts
• tagging
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Additional informationAdditional information
Personal consultation and purchase details
•Contact your OCLC Library Services representative
Register for email updates about WorldCat
•https://www.oclc.org/email/subscribe.htm
WorldCat Local Web site
•http://www.oclc.org/worldcatlocal
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Questions???Questions???
Christa Burns
OCLC Member Services Coordinator
NEBASE
800-307-2665
http://www.nlc.state.ne.us/nebase
OCLC Regional Service Providers: http://www.oclc.org/us/en/contacts/regional/