“The cloud” is real Electronic data growth is rapid and pervasive Employees use the cloud to conduct
government work on a daily basis Driving factors include collaboration and mobile
device use
Need to consider benefits in light of risk
Suzanne Shaw, Senior Counsel • Washington State AGO
Why cloud computing matters to AGOs and their clients
In the cloud, state agencies still need to Manage and retain public records Comply with public disclosure law Meet litigation hold and discovery
requirements
Suzanne Shaw, Senior Counsel • Washington State AGO
Records issues
In the cloud, data owners give up some control
For government, data is treasure Citizens can’t always choose what data
government stores Trust lost is not easily regained
Terms and conditions matter
Suzanne Shaw, Senior Counsel • Washington State AGO
Data security and privacy
Breaches and mitigation Security standards Procurement
Click-through terms State friendly terms and conditions?
Suzanne Shaw, Senior Counsel • Washington State AGO
Trending issues
Capitals in the Clouds series, National Association of State Chief Information Officers (NASCIO) (especially Part III, Recommendations for Mitigating Risks: Jurisdictional, Contracting and Service Levels)http://www.nascio.org/publications/
Online File Storage Guidelines for State Agencies, Washington State Office of the Chief Information Officer (OCIO)http://ofm.wa.gov/ocio/default.asp
Cloud and Offsite Hosting Specific Terms and Conditions, Delaware Department of Technology & Information (DTI)http://dti.delaware.gov/pdfs/pp/EditableCloudandOffsiteHostingTemplate.pdf
Suzanne Shaw, Senior Counsel • Washington State AGO
Cloud legal & policy considerations -resources for states
IT needs support from the legal department Speaking the same language Looking for solutions that create a win win Cloud and legal issues remain cloudy at best…
Google Glass Self driving cars Increased mobility
Jon White, IT Director • Washington State AGO
Education (there isn't an app for it)
Do we have to use the cloud… A terabyte of growth a month In-house storage cost .86¢ a gig Cloud storage cost .09¢ to .12¢ a gig Security professionals
Jon White, IT Director • Washington State AGO
We need the cloud
Vendor protected Terms and Conditions Consumer vs. government Terms and
Conditions Consumer vs. enterprise Cloud services End users are able to enroll without ITs
knowledge
Jon White, IT Director • Washington State AGO
Click-through terms and conditions
Legal Standards around Data Classification/Protection
Are staff trained on state/agency data classification standards
Are staff provided with options and training on how they are required to protect state data
Jon White, IT Director • Washington State AGO
Data classification
A big part of government services will soon live on and/or access the cloud.
AGs must partner with IT professionals to help client agencies understand how to safely access cloud services
Waiting for the clouds to part is no longer an option, Attorney General Bob Ferguson and I live in Washington State
Jon White, IT Director • Washington State AGO
Cloud computing
Suzanne Shaw, Senior CounselWashington State Attorney General’s OfficeOlympia, [email protected]
Jon White, IT DirectorWashington State Attorney General’s OfficeOlympia, [email protected]
Contact information